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BIT 2112 System Analysis and Design 2015 Year I Semester I

This document contains instructions and questions for a university examination on system analysis and design. It includes 5 questions assessing various topics: 1) The significance of systems documentation, fact finding techniques, and approaches to systems implementation and the difference between analysis and design. 2) Definitions of information systems, advantages of analysis, cost-benefit analysis, and prototyping. 3) Reasons for resistance to new systems, overcoming resistance, and factors that drive organizational change. 4) The difference between open and closed systems, contents of a terms of reference, and objectives and contents of a feasibility study. 5) The use of tools like flowcharts, data flow

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148 views2 pages

BIT 2112 System Analysis and Design 2015 Year I Semester I

This document contains instructions and questions for a university examination on system analysis and design. It includes 5 questions assessing various topics: 1) The significance of systems documentation, fact finding techniques, and approaches to systems implementation and the difference between analysis and design. 2) Definitions of information systems, advantages of analysis, cost-benefit analysis, and prototyping. 3) Reasons for resistance to new systems, overcoming resistance, and factors that drive organizational change. 4) The difference between open and closed systems, contents of a terms of reference, and objectives and contents of a feasibility study. 5) The use of tools like flowcharts, data flow

Uploaded by

Jontex 254
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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UNIVERSITY EXAMINATION 2015/2016

YEAR I SEMESTER I EXAMINATION FOR THE DEGREE OF BACHELOR OF


SCIENCE IN INFORMATION TECHNOLOGY
BIT 2112: SYSTEM ANALYSIS AND DESIGN

Date: Wednesday, 9th December 2015 Time: 1.30pm – 3.30pm


INSTRUCTIONS:
Answer question One and any other Two questions
Question 1: (30 Marks)
a) In the context of information systems development, illustrate the significance of systems
documentation. (5mks)
b) Describe three fact finding techniques used during systems development cycle.
(9mks)
c) Describe three basic approaches to systems implementation. (6mks)
d) Contrast between systems analysis and systems design. (6mks)
e) Describe two types of systems maintenance. (4mks)

Question 2: (20 Marks)


a) Define the term information system. (2mks)
b) State six advantages of system analysis (6mks)
c) (i) Explain cost-benefit analysis as used in systems analysis (3mks)
(ii) Illustrate the importance of cost-benefit analysis to the systems analyst in SDLC.
(3mks)
d) Define the term prototyping in relation to systems design. (2mks)
e) State two advantages and two disadvantages of prototyping (4mks)

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Question 3: (20 Marks)
a) Analyse the reasons that may lead to the resistance of the introduction of a new information
system. (6mks)
b) Explain how an organization can overcome staff resistance. (6mks)
c) Change occurs in many ways and overcoming change is a management responsibility.
Describe four factors that bring about change in an organization. (8mks)
Question 4: (20 Marks)
a) Distinguish between open and closed system. (4mks)
b) Outline four contents of terms of reference in a systems study (4mks)
c) (i) Define the term feasibility study as used in systems investigation. (2mks)
(ii) State four objectives of a feasibility study. (4mks)
(iii) List six contents of a feasibity study report. (6mks)

Question 5: (20 Marks)


a) Explain how the tools below are used to assist the systems analyst in systems development.
(i) System flowchart (3mks)
(ii) Data Flow Diagram (3mks)
(iii) Decision table (3mks)
b) When invoicing customers, the clerk has to work out the discounts allowable on each order.
Any order over Ksh.2 000 attracts a discount of 7%. A customer within the trade is allowed
5%. There is also a special 3% discount for any customer who has been ordering regularly
for over two years. Using this information, draw:
(i) A program flow chart (6mks)
(ii) A decision tree to illustrate the policy. (5mks)

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