Elena Cristina Ardines Gutiérrez 1877476 Group 5Ci
Quiz Chapter 1
1- ________is a functional group (a formal entity on the organizational chart) as well as a
functional activity (buying goods and services).
a) Supply chain
b) Purchasing
c) Suppliers
d) Employees
2- A newer approach to purchasing is to establish relationships with ________ to jointly
eliminate the costs of the product or service.
a) Supply chain
b) Purchasing
c) Suppliers
d) Employees
3- Supply management is planning and acquiring the current and future needs of an
organization via…
a) Supply Base Management
b) Strategic Orientation
c) Process-Driven Approach
d) Cross-Functional Groups
e) All of the above
4- Supply management is__________, meaning it involves purchasing, engineering, supplier
quality assurance, the supplier, and other related functions working together as one team,
early on, to further mutual goals.
a) Cross-functional
b) A process approach
c) Supply base management
5- A _________ is a set of three or more organizations linked directly by one or more of the
upstream or downstream flows of products, services, finances, and information from a
source to a customer.
a) Supply chain orientation
b) Supply chain
c) Supply chain management
6- A ____________ is a higher-level recognition of the strategic value of managing
operational activities and flows within and across a supply chain.
a) Supply chain orientation
Elena Cristina Ardines Gutiérrez 1877476 Group 5Ci
b) Supply chain
c) Supply chain management
7- ____________ endorses a supply chain orientation and involves proactively managing the
two-way movement and coordination of goods, services, information, and funds from raw
material through end user.
a) Supply chain orientation
b) Supply chain
c) Supply chain management
8- Which of the following options are some activities of the supply chain management?
(select all the correct options)
a) Quality control
b) Demand and supply planning
c) Logistics
d) Orientation
e) Customer service
9- _________ includes a wide set of activities that attempt to keep a customer satisfied with
a product or service.
a) Order processing
b) Customer service
c) Warehouse
d) Inventory control
e) Shipping
10- This activity involves physically getting a product ready for distribution to the customer.
a) Order processing
b) Customer service
c) Warehouse
d) Inventory control
e) Shipping
11- __________ helps ensure that customers receive material when and where they require it.
a) Order processing
b) Customer service
c) Warehouse
d) Inventory control
e) Shipping
Elena Cristina Ardines Gutiérrez 1877476 Group 5Ci
12- Before a product heads to the customer, it may be stored for a period in a__________.
This is particularly true for companies that produce according to a forecast in anticipation
of future sales
a) Order processing
b) Customer service
c) Warehouse
d) Inventory control
e) Shipping
13- The __________ group is often responsible for determining the inventory level of finished
goods required to support customer requirements, which emphasizes the physical
distribution (outbound or downstream) side of the supply chain.
a) Order processing
b) Customer service
c) Warehouse
d) Inventory control
e) Shipping
14- Which are the Four Pillars of Purchasing and Supply Chain Excellence? (select all the
correct options)
a) Organizational Design
b) Inbound Transportation
c) Human resources
d) Competitive environment
e) Measurement
f) Information Technology
15- Refers to the process of assessing and selecting the structure and formal system of
communication, division of labor, coordination, control, authority, and responsibility
required to achieve organizational goals and objectives, including supply chain objectives.
a) Organizational Design
b) Human resources
c) Measurement
d) Information Technology
