CB
TILAK MAHARASHTRA VIDYAPEETH, PUNE
BACHELOR OF COMPUTER APPLICATIONS (B.C.A.)
SPECIALIZATION IN CYBER SECURITY (CS)
EXAMINATION: JUNE -2022
SEMESTER - II
Sub: Communication Skills (BCA – 241-20/BCA-CS-241-20)
Date : 21/06/2022 Total Marks : 30 Time: 2.00 pm to 03.30 pm
Instructions:
1. All questions are compulsory unless and otherwise stated.
2. Bold figures to the right of every question are the maximum marks for that question.
3. Candidates are advised to attempt questions in order.
Q.1. Fill in the blanks: (5)
1. Primary characteristics of effective oral reporting is____________.
2. The term ‘Dialogue’ stems from _________.
3. _________ Communication involves communication between two people.
4. Business activities are of ______ types.
5. ________ is one of the most important features of business communication.
Q.2. True or False (5)
1. The most common form of horizontal communication is the committee meeting.
2. Communication should not receive prompt reply.
3. The Mass Medium is the second communication’s medium.
4. Speaking is more difficult than writing.
5. Communication does not perform command and instructive functions.
Q.3. Answer the following: (Any 5) (10)
1. Write the process of listening.
2. What is the clarity of thought and clarity of expression?
3. Define non- verbal communication
4. What is cross-channel communication?
5. What is communication cycle? Draw a suitable diagram.
6. Define Jargon.
Q. 4. Answer the following: (Any 2) (10)
1. What is communication? Discuss internal and external communication in detail.
2. Define listening. What are the barriers to effective listening? Discuss
3. Explain computer aided communication in detail.
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Communication Skills (BCA 241-20/BCA-CS-241-20) AJD/ I 1/1