Scribd
Upload
36 views

Table of Contents

This document contains the table of contents for a thesis paper on developing a chatbot for school admission queries. The table of contents lists 9 chapters which will discuss topics like introducing the problem, reviewing related literature, designing and methodology, results and discussion, and conclusion. It also lists appendices that will contain datasets gathered for training the chatbot and documentation of the training process.

Uploaded by

Jerryan Azura
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
36 views

Table of Contents

This document contains the table of contents for a thesis paper on developing a chatbot for school admission queries. The table of contents lists 9 chapters which will discuss topics like introducing the problem, reviewing related literature, designing and methodology, results and discussion, and conclusion. It also lists appendices that will contain datasets gathered for training the chatbot and documentation of the training process.

Uploaded by

Jerryan Azura
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 6

vi

TABLE OF CONTENTS

Description Page

TITLE PAGE…..…………………………………………………………...……..….i

APPROVAL SHEET….………………………………………………….......….......ii

ACKNOWLEDGMENT…..………………………………..…………….….....…..iii

ABSTRACT…..…………………………………………………………...…...…......v

TABLE OF CONTENTS………………………………………………..………......vi

LIST OF FIGURES…..……………………………………………………….…….xi

LIST OF TABLES…..……………………………………………………..….

…....xiii

CHAPTER 1 INTRODUCTION…..…….…………...…………………….…..

…..14

1.1 Background of the Problem………………………………………….……..…….14

1.2 Statement of the Problem………………...…………………………………....…20

1.3 Objective of the Study………………………....…………………………...…….20

1.4 Scope and Limitation………………………...………………………...………...20

Scope…………………………………………………………………………20
vii

Limitation……………………………………………………………...……..21

1.5 Definition of Terms…………………………………...………………………….22

CHAPTER 2 REVIEW OF RELATED LITERATURE…………………………

23

2.1 Related Literature………………………………………...……………………....23

2.1.1 Natural Language Processing (NLP)…………………………………...23

2.1.2 An Information Retrieval-based Approach for Building Intuitive

Chatbots for Large Knowledge Bases …....…………………………..24

2.1.3 Text Mining: Use of TF-IDF to Examine the Relevance of Words to

Documents……………………………………………………………...25

2.1.4 Chatbots for Customer Service: User Experience and Motivation…….26

2.1.5 Sequential Matching Network: A New Architecture for Multi-turn

Response Selection in Retrieval-Based Chatbot……………………….27

2.1.6 Formation of SQL from Natural Language Query using NLP…………28

2.1.7 Doly: Bengali Chatbot for Bengali Education…………………………30

2.1.8 Evaluation of Information Retrieval Systems………………………….31

2.1.9 Online transactions in higher education during lockdown period of

COVID-19 pandemic…………………………………………………..32

CHAPTER 3 DESIN AND METHODOLOGY…………………………………..34


viii

3.1 Conceptual Framework………………………………..........................................34

3.2 System Model and Design…………………………………….……………..…...35

3.2.1 Natural Language Processing……………………….………………….35

3.2.2 Information Retrieval…………………………………………………..38

3.2.3 Calculation of TF-IDF………………………………………………….39

3.3 Evaluation Method……………………………………………………………….40

3.4 Programming Language………………………………………………………….41

3.3.1 Python…………………………………………………………………..41

3.4.2 Libraries………………………………………………………………...41

3.5 Integrated Development Environment (IDE) ……………………………………42

3.5.1 Python (IDLE SHELL) ………………………………………..

……….42

3.5.2 Sublime Text

Editor…………………………………………………….43

3.6 Web Framework……….…………………………...…………………………….43

3.6.1 Flask (Python)….. ……………………………………………………………..43

3.7 Data Gathering…………………………………………………………………...44


ix

3.7.1 School Admission………………………………………………………

44

3.7.1.1 Admission

Officer…………………………………………….44

3.8 Relevant Technology……….……………………...……………………………..45

3.8.1 Hardware Requirements………………………………………………..45

3.8.2 Software Requirements…………………………………………………

45

CHAPTER 4 RESULTS AND DISCUSSIONS……………………………………

46

4.1 The Chatbot……….………………………………………………………………

46

4.1.1 Tokenize………………………………………………………………..47

4.1.2 POS Tagging……………………………………………………………

47

4.1.3 Lemmatization………………………………………………………….48

4.1.3 Information Retrieval……………………………………..

…………….49
x

4.2 Initiate Readable Data……….……………………………………………………

50

4.2.1 Dataset File……………………………………………………………..50

4.2.2 Training the Datasets…………………………………………………...51

4.3 Testing the Chatbot Prototype……………………………………………………52

4.3.1 Testing Commonly Asked Questions…………………………………..54

4.3.2 Testing Short, Unintelligible

Questions………………………………...55

4.4 Response Time Graph……….……………………………………………………

56

4.5 Evaluation……….…………...……………………………………….…………..57

CHAPTER 5 SUMMARY, CONCLUSION, AND

RECOMMENDATION…….59

5.1 Summary……….…………………………………………………………………

59

5.2 Conclusion……….………………………………..….…………………………..61

5.3 Recommendation……….……………………………………...…………………62

REFERENCES……………………………………………………………………...63

APPENDIX A Gathered Datasets………………………………………………….65


xi

APPENDIX B Training the Dataset…………………………………….

………….66

DOCUMENTATION……………………………………………………………….67

CURRICULUM VITAE………………………………………………...………….69

You might also like