CURRICULUM VITAE OF MATODZI RATSIKU
PERSONAL DETAILS
Surname : Ratsiku
First Names : Matodzi Promise
Title : Mr.
Gender : Male
Race : African
Date of birth : 1991-02-23
Identity number 910223543084
Nationality : South African
Marital status : Single
Health : Good
Religion : Christian
Home language : Tshi-Venda
Verbal abilities : English, Zulu and Sotho
Contact number 0832411732
E-mail address : [email protected]
Driver’s license : Code C1
EDUCATIONAL BACKROUND
Highest grade passed : Grade 12
Institution : Petit High School
Year obtained 2009
FURTHER QUALIFICATIOINS
Qualification : Bachelor’s Degree: Information Technology
Management.
Institution : PC Training and Business College
Year of completion 2013
Qualification : Network Essentials
Institution : Richfield
Year of completion 2019
Qualification : Service Technician
Institution : Richfield
Year of completion 2019
DEVELOPED SKILLS
• Agile basic knowledge
• ITSM tool (Basic)
• Incident Management
• Computer skills (Excel, Power Point, Word, Access, Internet Explorer)
• Printer Troubleshooting
• Asset Listing
• Window 7,8 and 10
• Software Installation
• Video conferencing
• Team viewer
• Remote desktop connection
WORK EXPERIENCE
Name of Employer : Richfield Graduate Institute of Technology
Position : Lab tutor/technician
Duration : 2014 - 2020
Roles and Responsibilities
• Hardware support and configuration
• IT infrastructure operations
• Service management
• Technical Support
• Software installation (windows, antivirus, Microsoft and all other relevant software)
• Wi-Fi hotspot configurations and LAN connections
• Networks and printers troubleshooting
• Service desk support
• Setting up printers and connecting them to the LAN
• Output management solution.
• A+ and N+ tutoring
• Microsoft Office suite tutoring
• Assisted with administrative tasks
• Storage management
REFERENCES
Name : Frans Mpyatona
Position : Campus Manger
Contact no 073 111 4022
Email :
[email protected]Name : Daniel Tinago
Position : Campus Manger
Contact no 072 099 6590
Email :
[email protected]Name : Kabongo Kabeya
Position : I.T Lecture
Contact no 081 480 1433
Email :
[email protected]