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Profile

Roshni Chirimar has over 13 years of experience in human resources with a focus on employee engagement, relations, and retention. She is currently an HR Manager at Apisero India Pvt Ltd in Pune, where she handles strategic hiring and provides business consulting. Previously, she held HR leadership roles at SHIPCO IT PRIVATE LIMITED, Convergys, and Tech Mahindra Business Services.

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0% found this document useful (0 votes)
69 views4 pages

Profile

Roshni Chirimar has over 13 years of experience in human resources with a focus on employee engagement, relations, and retention. She is currently an HR Manager at Apisero India Pvt Ltd in Pune, where she handles strategic hiring and provides business consulting. Previously, she held HR leadership roles at SHIPCO IT PRIVATE LIMITED, Convergys, and Tech Mahindra Business Services.

Uploaded by

Siddharth
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Contact
Roshni Chirimar
www.linkedin.com/in/roshnichirimar HR Manager Apisero India Pvt Ltd
(LinkedIn) Pune, Maharashtra, India

Top Skills Summary


BPO
PGDHRM qualified from ICFAI with 13.5yrs professional experience
Performance Appraisal
in employee engagement, employee relations, business HR,
Employee Engagement
performance management, HR generalist, employee retention,
Languages induction, progression, orientation, New Hire Induction, and Strategic
Hiring
English (Full Professional)
Excellent organizational, Multi-tasking, dual focal, communication,
Hindi (Native or Bilingual)
and interpersonal skills. Able to provide consultation and business
Bengali (Native or Bilingual)
Sindhi (Elementary)
partnering to Business Managers through Strategic orientation & Self
Initiated Improvement in processes.
Highly motivated individual with Strong strategic thinking and
innovation abilities to drive sound human resources best practices
across the organization.
Attended Training on Lean, Counseling skill for managers, Grievance
handling from Wipro.

Experience
Apisero Inc.
HR Manager
February 2022 - Present (1 year)
India

SHIPCO IT PRIVATE LIMITED


Manager Human Resources & Admin
May 2017 - February 2022 (4 years 10 months)
Pune Area, India

Convergys
Assistant Manager Human Resources
February 2016 - May 2017 (1 year 4 months)
Pune, Maharashtra, India

Maternity Leave
MotherHood
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June 2014 - February 2016 (1 year 9 months)


Uganda

I had taken a break from work post Maternity to give my Undivided attention to
my Child until he was able to speak.

Tech Mahindra Business Services


Senior Executive
August 2011 - June 2014 (2 years 11 months)
Aligned to tech vertical, technical support of UK with 3 Global Services for
alignment spanning 600 employees. This has also provided me with good
exposure up to the minutest details in both technical and non-technical
processes.
Key Deliverables:
 Creating standard operating procedures to suit business needs and ensuring
implementation and adherence to the same.
 Implementing HR policies and procedures.
 Conducting corporate induction program for new joiners and making them
understand the company and the role they will play in the business.
 Liaising with business to initiate the confirmation process of employees who
are due to be confirmed by driving 100% closure.
 Employee Engagement which includes doing one on one discussion based
on tenure of the employees
 Attrition management and control.
 Prepare attrition analysis for business.
 Conducting the end to end process involving short listing the eligible
participants, scheduling external assessments, conducted interviews, releasing
result and provide interview feedback.
 Conducting Open house, FGD, HIGH, engagement surveys, etc.
 Skip for Junior & middle management.
 Completion of exit and Full and Final settlement. (Having Sound knowledge
of labor laws and regulations)
 Back Ground Verification for new joiners.
 Addressing all salary, growth, education, grooming, training related queries
from Employees.
 Preparing and reviewing of MIS reports.
 Key deliverables include handling employee issues and grievances with
quick turn-around-time.

Significant Achievements: - Reporting directly to manager in the absence of


AM/DM and single handedly running the show for over 9 months.

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Wipro BPO
Sr.Executive Human Resource
January 2006 - August 2011 (5 years 8 months)
Pune Area, India

Responsibilities: Employee Advocacy Group (May 2008 till date)

1) Aligned to technical, financial solution and insurance processes of United


States, Australia and New Zealand with Wipro BPO for alignment spanning
between 700 to 1000 employees. This has also provided me with good
exposure up to the minutest details in both technical and non-technical
processes.
2) Key Deliverables:
 Employee engagement.
 Conducting Interviews for internal growth (IJP).
 Induction for new employees.
 Completion of exit and Full and Final settlement.
 Conducting Open house, TED Unplug sessions, FGD, New manager
assimilations, HIGH, GROW, SEED, engagement surveys, etc.
 Skip for Junior & middle management.
 Back Ground Verification for new joiners.
 Addressing all salary, growth, education, grooming, training related queries
from Employees.
 Preparing and reviewing of MIS reports.
 Handling PMS for the location.
 Key deliverables include handling employee issues and grievances with
quick turn-around-time.
 Attrition management and control.
 Ensuring employee satisfaction at all times by providing a congenial
environment to work in and by projecting customized growth path for each
individual.
 Creating standard operating procedures to suit business needs and ensuring
implementation and adherence to the same.
 Handling internal and external audits.
 Tracking internal matrices through dashboard.
 Security and Risk management.
 Rewards and recognition program.
 Progression interviews.
 Reviews with process heads.
 Mentoring team members.
Significant achievements:

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 Coordinating transition of Map 2 to MAP 3 (SAP database) by training and


updating employees and management.
 Have been awarded for highest engagement level with employees.
 Lunch with Azim Premji, Chairman, Wipro Ltd and Ashutosh Vaidya, CEO,
Wipro BPO, in 2009.

Convergence Contact Center


Sr.Customer Care Representative
August 2005 - January 2006 (6 months)
 Selling Mobile Contracts to customers in UK.
 Convincing the customer about the product and ensuring him to share his
personal details with us to process the transactions.
 Closing the sale by making the customer agree the terms and conditions.

Education
ICFAI
PGDHRM, Human Resource · (2011 - 2012)

Annamalai University
High School, Bachelor in Arts · (2006 - 2009)

Rani Birla Girls' College


Higher Secondary, Arts · (2002 - 2004)

North Point Senior Secondary Boarding School


CBSE, High School/Secondary · (1992 - 2002)

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