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Supplier Problem Response Report Formet

1. This document is a supplier problem response report regarding a defective part number with a specified quantity rejected. 2. It requires the supplier to establish a response team and provide an immediate containment action within 24 hours, as well as a level 2 response within 7 days to investigate the root cause. 3. The level 2 response must analyze why the defect occurred and was not detected originally, provide an action plan to address the root cause with assigned responsibilities and target dates, and detail any necessary changes to affected documents.

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Vipin Jangra
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0% found this document useful (0 votes)
231 views1 page

Supplier Problem Response Report Formet

1. This document is a supplier problem response report regarding a defective part number with a specified quantity rejected. 2. It requires the supplier to establish a response team and provide an immediate containment action within 24 hours, as well as a level 2 response within 7 days to investigate the root cause. 3. The level 2 response must analyze why the defect occurred and was not detected originally, provide an action plan to address the root cause with assigned responsibilities and target dates, and detail any necessary changes to affected documents.

Uploaded by

Vipin Jangra
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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Doc. No.

Issued by Corporate Quality


Supplier Problem Response Report
Rev. No.
Rev. Date

Notification No. Part No. Defect (P) New/Repetitive


Date Reported Part Description Defect Origin (P) IQC/Line/Field

Supplier Name Qty. Rejected

Level 1 Response (To respond within 24hrs. Of receipt of notification )


Establish Team Defect Description
Name Dept. Contact No.

Immediate Containment Action


Containment Invoice Qty. OK Rej. Id.Mark on OK parts
Stock @
Stock in transit
Supplier's FG/WIP
Stock @ sub supplier
Level 2 Response (To respond within 7 days Of receipt of notification )
Why did this happen ? (Occurrence) Why was this part not caught in your plant? (Detection)

Why ? Why ?

Why ? Why ?

Why ? Why ?

Why ? Why ?

Why ? (Root Cause) Why ? (Root Cause)

Action plan
Root Cause Action Responsibility Target Date Status

Occurrence

Detection

Affected Document Change Details.


Documents Yes No Change Description Date Rev. no.
Drawing
Process Flow Diagram
PFMEA
Control Plan
Procedure/Manufacturing Work Instructions
Inspection Check sheet
Maintenance Plan/Checklist
Gauges/Instruments
Approval and Closing
Supplier QA/Prod. Head: Supplier Plant Head:

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