Candidate Practical
Candidate Practical
PRACTICAL ASSESSMENT
INSTRUCTIONS TO CANDIDATE
1. In this practical assessment, you are required to perform the following tasks:
a) Welcome four guests in a restaurant and serve a three course meal
b) Collect, process and disseminate guest information to the other hotel departments
c) Receive the guest’s feedback on the meal experience and take the appropriate action
2. You will be allocated 6 hours to complete the practical task.
3. The assessor will record your performance at critical points using audio-visual means
4. The following resources will be provided to the trainee:
A three course meal
Square restaurant table
Restaurant chairs
Guest relations desk
Table
Computer
Telephone
Chairs
Stationery
Adequate glassware, crockery, cutlery
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