Harsha Ganjam Ashokkumar

Sr. Business Analyst

SUMMARY OF SKILLS
 8+ years of experience as a Business Analyst in Banking, Financial, Healthcare and Retail domains.
 Strong experience in Business & Data Analysis, Data Profiling, Data Migration, Data Integration and
Metadata Management Services.
 Sound knowledge of Software Development Life Cycle including Agile, Scrum, Waterfall and RUP
models.
 Expertise in documenting Business Requirements Document, Functional Requirements Document and
Functional Specifications Document.
 Thorough understanding of relational database, object-oriented programming, data modeling, data
mapping and data warehousing.
 Results-oriented Joint Application Development (JAD) Facilitator and meetings coordinator with excellent
interpersonal skills.
 Strong Experience in Test Plans Development, Test Conditions, Test Cases, Test Data Creation and
analysis.
 Well-versed in preparing Test Strategies, Test Plans, Test Cases, Test Scripts, Defect Reports using HP
Quality Centre and other testing tools.
 Proficiency in preparing Requirement Traceability Matrix and Project Change Requests.
 Expertise in conducting User Acceptance Testing, Black Box Testing, Unit Testing, Requirement
Gathering Sessions, Feasibility Studies, Impact Analysis, Cost & Benefit Analysis and Risk Analysis.

ENVIRONMENT
 Agile, Waterfall, UML, RUP, Rational Requisite Pro, Rational Rose, Rational Clear Quest
 Rational Clear Case, Enterprise Architect, MS Word, MS Excel, MS Outlook, MS PowerPoint
 MS Project, MS Visio, Seapine, .Net, XML, Test Director, Oracle, Java Script, MS CRM Dynamics
 SQL Server, HP Quality Center, HTML, JIRA, SharePoint, SSIS, SSRS, SSAS, UNIX
 Epic System, SQL Advantage, Teradata, FACETS, MY SQL, PL/SQL, Java, J2EE, TFS, Caliber RM

WORK EXPERIENCE

Sr. Business Analyst

 Participated in Front Office Analytics and Pricing, including Asset Classes valuation against Bloomberg
(future/forward, options, FX options, Eurodollar/interest rate future, CFD, warrants, etc.) using Black
Sholes Model and cash flow discount model
 Assisted in defining Business Process Flows for Street-to-Fund Reconciliation and Hedge Fund-to-PB
Reconciliation.
 Worked with accountants to write specification on NAV, local/base MV, P/L, Cr/Dr, etc. to prepare
Performance Reports, Trial Balances and Financial Statements.
 Created Test Plans and Test Cases and coordinated team effort on Functional Testing, Migration Testing,
Performance Testing, and Regression Testing.
 Interacted with user groups to derive the Business and Functional Requirement Documents.
 Coordinated in Sprint planning to identify and monitor the activities performed in each iterative.
 Conducted GAP Analysis and Impact Analysis to define the changes of the project.
 Coordinated with Identifying defects and gaps in the core products, managing bugs and assisting
development of enhancements to meet business requirements in Jira Platform.
 Set up securities (T-Bonds, IR Futures, Eurodollar and futures, IRS, CDS, commodity futures and options,
etc.) in Front Arena for trading.
 Analyzed Bloomberg data and streamline of loading Security Master, time series data and Prices from
Bloomberg and Reuters.
  Worked with FAs to retrieve and set up benchmarks like BEY, EAR, Expected Return, Market Risk,
Sharpe Ratio, NPV and IRR, etc.
 Constructed yield curves (Libor, swap rates) and vol surfaces to serve as basis for valuation.
 Calculated intrinsic value and time value, and greeks (delta, gamma, vega, theta).

Business Analyst
AIG Property Casualty Inc., New York, NY April 2016 – July
2017
Project: Enhancement to the Property & Casualty Claims Processing System.

 Involved in the analysis of the Functional/Technical Specifications, Data Mapping Document and
Conceptual Diagrams.
 Documented User Stories and modelled Use Case Diagrams by utilizing MS Visio.
 Conducted Joint Application Development (JAD) sessions to develop and agree upon a system that
focuses on a Business Requirement.
 Wrote System Requirements Specification (SRS) and Functional Requirements Specification (FRS) and
Data Requirement Matrix (DRM) Documents as per the business requirements and process flow.
 Created Use Case Models, Wireframes & Mock-ups, Analysis Models, Design Models, Use Case
Diagrams, Behavior Diagrams (Sequence Diagrams, Activity Diagrams) based on UML Methodology.
 Wrote Process Flow and Business Case Documents of existing processes.
 Conducted daily interaction with the development team, stake users, business executives and Quality
assurance to coordinate all the engineered process.
 Analyzed the security implementation of the application with respect to user’s perspective.
 Worked with the data architecture and data analyst team in designing the model and in creation of the
data mapping documents.
 Worked on MS CRM Dynamics for handling the customer claim inquiries, Validation and Case Creation.
 Prepared Test Data for the functional Test Cases, Manual Test Planning and creation of the Test Cases
based on the user expectations.
 Actively involved in design of wireframes for the different UI’s with UX architects by mitigating the
requirement and business validation rules.
 Defined frameworks for the application development and analyzed the areas of improvement.
 Interacted with the development team and claim settlement experts making sure that the development of
the project was meeting the business requirements.
 Jointly responsible for monitoring the progress of the system development by preparing status reports.

Business Analyst
Cigna, Bloomfield, CT June 2014 – February 2016
Project: Documentation and testing support for Speech Recognition Applications.

 Studied existing business application and processes, collected end user requirements and suggested the
improvised business process model.
 Performed GAP Analysis of the client requirements. Generated Workflow Process, Flow Charts and
relevant artifacts.
 Defined and documented the vision and scope of the project.
 Elicited requirements using Interviewing skills by talking with individuals and groups about their needs and
asked the right questions to surface essential requirements.
 Assembled Business Requirement Documents (BRDs) and the technical specifications as per user
requirements.
 Analyzed and worked with HIPAA specific EDI transactions for claims, member enrolment, billing
transactions. Worked specifically with 837, 835, 834, 270/271, 276/277.
 Performed backend testing by writing SQL queries to review the returned data to ensure that the correct
data was retrieved.
 Worked on Data Mapping to implement Facets 5.01 upgrade data to outbound eligibility extracts.
 Facilitated Joint Application Development (JAD) sessions as well as conducted interviews of appropriate
business/technical stakeholders.
 Wrote and executed Test Cases while participating in User Acceptance Testing (UAT) environment.
 Worked with developers to test the iterations of the System Under Development (SUD) to ensure they
met the user’s needs.
  Worked on a billing project for company's VOIP services initiative and was involved with OSS/BSS
support.
 Led the Joint Application Development (JAD) and Rapid Application Development (RAD) sessions for
communicating and managing expectations.
 Facilitated the customers in defining the High-Level Functional Requirements and needs.
 Created Use Cases, Activity Diagrams, Class Diagrams, and Workflow Process Diagrams.
 Prepared and Reviewed Business Requirement Documents and the Technical Specifications using
Rational Requisite Pro.
 Worked on creating technical documents and led PowerPoint/Visio presentations for the development of
financial and technical applications for the departmental user base and for audit purpose.
 Participated in the team for User Acceptance Testing.
 Interacted with other teams through walkthroughs, teleconferences, meetings, etc. to resolve various
issues.
 Participated in weekly meeting and discussed modification requests with management team.

Business Analyst
Independence Blue Cross, Philadelphia, PA July 2012 – April 2014
Project: Analysis of ICD-9 to ICD-10 Code Set Conversion and HIPAA 4010-5010 Conversion.

 Performed GAP Analysis of ICD-9 to ICD-10 conversion for procedure and diagnosis codes in
accordance with HIPAA guidelines.
 Involved in the documentation of HIPAA 5010 changes to EDI 837/835 transaction.
 Participated in Stand-Up Calls/Scrum Meetings with Users and IT teams to create technical documents
and wireframes.
 Wrote acceptance criteria based on user stories associated to each sprint.
 Worked with Database team, involved in writing SQL queries, extracting data, creating modifying tables,
functions procedures. Performed data validation and Web Services testing.
 Worked with SSAS and SSRS tools for reporting and analysis using Data Warehouse.
 Documented the UAT plan for the project and worked with the UAT team to ensure every Acceptance
Criteria for the requirements had been included in the UAT task plan.
 Maintained the traceability matrix to uniquely trace the identified business requirements of general design
to testing as proof that requirements requested had been developed into a solution and tested.
 Followed Agile methodology concepts, responsible for writing user stories for requirements in JIRA and
discussed release sprints with business and obtained sign offs on the documents.
 Led the change control process for changes submitted for the BRD after the document was submitted to
IT department.
 Gathered requirements from claims business area, prepared process flows and diagrams for the project.
 Performed GAP Analysis for HIPAA 4010/4010A-5010 conversion.
 Worked with IT team to resolve issues and clarify business requirements from the business owners.

Business Systems Analyst

 Worked with the Project Manager in planning and organizing the project activities.
 Organized JAD sessions to resolve issues and conflicts and to arrive at quick agreements regarding the
system architecture design.
 Analyzed source data to determine what kind of meta-data was to be included in physical data model.
 Interacted with premium distributors and dealers to understand the pros and cons of the product and & its
distribution system, and its impact on the overall supply chain.
 Wrote Test Cases based on the business requirements, which involved market risk analysis and risk
management.
 Communicated with clients and informed the organization about the customer business needs and
specifications.
 Tested User Stories for accuracy and compliance to ensure undisputed acceptance and validation of
stories.
  Facilitated JAD sessions to understand user requirements and design applications. Defined business
processes for supply chain manufacturing and logistics in IT operations.
 Created and maintained data model warehouses as per the stakeholder requirements.
 Worked on e-Business and e-Marketing data collection, design, implementation, and reporting.
 Completed Data Mapping to identify the source data belonged to database.
 Worked with complex data transformation and helped the ETL developers to understand it.
 Planned and worked with the online marketing team to develop direct-to-customer initiatives.
 Played key role in developing and driving continuous improvement initiatives in Supply Chain & Logistics
Function.
 Coordinated bug fixing activities related to issues rose during end-user acceptance criteria.

EDUCATION: Master of Business Administration (MBA) from The University Of Tampa, FL