The medium through which a message passes from sender to receiver.
Channel
The ability to construct a variety of frameworks for viewing an issue.
Cognitive complexity
The ability to accomplish one's personal goals in a manner that maintains or enhances the
relationship in which it occurs.
Communication competence
A message that communicates information about the subject being discussed.
Content message
The process in which a receiver attaches meaning to a message. Synonymous with
interpretation.
Decode
The tendency to transmit messages without considering their consequences.
Disinhibition
Two people interacting.
Dyad
The ability to project oneself into another person's point of view, so as to experience the
other's thoughts and feelings.
Empathy
The process of putting thoughts into symbols, most commonly words.
Encode
The field of experiences that lead a person to make sense of another's behavior.
(Physical location, personal experiences, and cultural background.)
Environment
Behaviour that treats others as objects rather than as individuals.
Impersonal communication
Goals aimed at getting things done.
Instrumental goals
A continuous transactional process involving participants who occupy different but
overlapping environments and create relationships through the exchange of messages,
many of which are affected by external, physiological, and psychological noise.
Interpersonal communication (Book Definition)
A characterization of communication as a one-way event in which a message flows from
sender to receiver.
Linear communication model
14-The use of computer based tools (e-mail, instant messaging, social networking sites,
testing, etc.) for the purpose of human interaction.
Mediated communication
15-Information sent from a sender to a receiver.
Message
16- External, physiological, or psychological distractions that interfere with the accurate
transmission and reception of a message.
Noise
17-Communication in which the parties consider one another as unique individuals
rather than as objects. Such communication is characterized by minimal use of
stereotyped labels; by unique, idiosyncratic rules; and
by a high degree of information exchange.
Qualitative definition of interpersonal communication
18- Impersonal communication, usually face to face, between two individuals.
Quantitative definition of interpersonal communication
19- One who notices and attends to a message.
Receiver
20-A message that expresses the social relationship between two or more individuals.
Relational message
21-The process of attending to your own behaviour and using these observations to
shape the way you behave.
Self-monitoring
22-The creator of a message.
Sender
23-A characterization of communication as the simultaneous sending and receiving of
messages in an ongoing, irreversible process.
Transactional communication model
24-What are 4 reasons we communicate?
Physical needs (The presence or absence of communication has been shown to affect
physical health.)
2) Identity needs (Communication is how we learn who we are.)
3) Social needs (Pleasure, affection, companionship, escape, relaxation, and control.)
4) Practical Goals (Ordering food, taking a cab, etc.)
25-What are Abraham Maslow's 5 fundamental needs?
1) Physical
2) Safety
3) Social
4) Self-esteem
5) Self-actualization*
26-The desire to develop our potential to the maximum, to become the best person we
can be.
Self-actualization
27-Interpersonal Communication (Classroom only definition)
1) Unique/Social Rules
2) Irreplaceable
3) Quality of Content
4) Disclosed
5) Intrinsic Rewards
28-The condition when communicators are all connected in real time.
Synchronicity
29-When there is a delay between the time the message is sent and when it's
received.
Asynchronous
