Mobile: +91-9555255764
D.O.B: 21st July, 1992
LinkedIn: /faizqadir
PROFESSIONAL EXPERIENCE(4 Years and 10 Months) SKILLS
CAPGEMINI— Consultant (Business Analyst/Product Owner) • Product Management
Melbourne, Victoria, Australia (Client Location, One of the Big4 Australian Bank) • Machine Learning
techniques- Regression,
Noida, India ( WFH Location – Open to Relocate) Clustering, Logistic
April 2021 – Present Regression
• SQL
I am working as a Business Analyst/Product Owner in an International Banking
• Python
Project.
• Strategy and Stakeholders
Following are few of my responsibilities and KRAs- Management
• Analytics and Dashboard
• Worked in multiple roles with the skills including Product management,
Reporting
Business Analysis, Change Management and Data Science.
• Risk Analysis and Mitigation
• Ability to explore customer needs in a data-driven way, develop and • Stakeholders Management
implement innovative solutions, test the outcomes, and iterate. • Requirement Gathering
• Using sentiment analysis techniques to optimise the internet banking portal • Team Management
• JIRA and Confluence- Project
• Product management for the cloud migration of an entire Internet Banking
and Release Management
Platform for Australia Bank
• Microsoft Excel
• As a Business Analyst/Product Owner, lead end to end delivery and • High Compliance Technical
performed analysis and definition of business requirements, conducted Strategy like – Disaster
impact assessments, communicated change impacts to stakeholders and Recovery, Backup Strategy
supported in the end-to-end journey of implementing the change. Documents, etc
• Open Banking and Payments
• Working closely with the DBA Team for the Purge jobs – syncing data
Industry Knowledge
between different sources of the customer using Daon.
• Wireframing
• Lead various Data Analytics and Machine learning projects within high risk • Cloud Migration and
data environment using tools like SQL and Python to find relevant Deployment Experience
information from data and visualizing them for Business needs.
ACHIEVEMENTS
• Driven the Data syncing Strategy for the Bank Mobile Application with higher
• Outstanding Quality of work
management and data scientists to have updated consequently managing
“Customer Delight” award,
the risks.
working as a Consultant at
• Driven the Scrum meetings working as a Product Owner including Backlog “Capgemini”.
Refinement, Sprint Planning, Sprint Retrospective and review. Driven the • Outstanding Performance
Risk Assessment for the EPICS as client’s higher management level “The Brightest Mind” award ,
initiative. And solely driven a squad level initiative by connecting with the working as a Business
team, to optimize the Sprint Burn-down Chart. Leading to a Successful Analyst at ‘VALUECODERS.
reduction by 40%. • Runner up position in
• Visited Melbourne Onsite for Data Dashboard work and Cloud migration of Business strategy
Internet Banking on OCP4 Server. competition (2017)
organised by AIMA(All India
• Contributed to the conflict resolution by coordinating meetings with internal Management Association) in
and external stakeholders in various issues like Backup strategy, post MBA.
decommissioning updates, Backup Portal Servers Updates, Disaster
Recovery Strategy and got many Top Management Approvals by doing the CERTIFICATES
same. • Agile Fundamentals from
University of Minnesota
• Python Masterclass from
VALUECODERS— Business Analyst
Udemy
Gurugram, Haryana, India • SQL from Udemy
June 2018 - April 2021 HOBBIES
• Part of web development team to develop multiple projects ranging from e- • Travelling
commerce, service booking to complex Analytical dashboards including • Learning About
Machine Learning and Data Science Advancement in
• Understanding business needs and creating strategies for solving Business Technological space
Problems.
• Worked on requirement gathering, analysis, competitive analysis and risk
analysis
• Involvement in presales, post sales and client handling.
• Product Management in multiple projects ranging from e-commerce
application to service booking mobile applications
• Built a Analytics dashboard SAAS based application by leading a data
science and JavaScript team during the whole SDLC cycle till UAT
Project : Product Propensity (Client Location: Africa)
• Industry: Telecom
• Was done in two phases – Assessment of existing model of the client and
development of a new churn model
• Segmentation was done to identify unique group of subscribers
• The definition of churn was identified by analyzing customer behavior for
each segment
• A random forest was run to calculate propensities of churn
• The refresh frequency was shortened to capture early churners
Project : Product Propensity (Client Location: Africa)
• Developed predictive Product Propensity model to identify prepaid
subscribers willing to migrate to active tariff plan under upsell strategy
• Used random forest to calculate the propensity of a customer moving from
lower value to higher value bucket
• Helped the client in devising strategies for upsell
Project : Customer Segmentation and Profiling (Client Location: USA)
• Segregated the customers into different groups based on their behavioral
and demographic characteristics
• K-means clustering technique was used for this project
• Distinctly identified different customer segments like explorers, business
travelers, etc.
• Helped the client gain efficacy in terms of data storage and marketing
Project: SAAS Customer Experience Dashboard (Client Location: India)
• A Data Analytics Project, where big FMCD brands wanted to analyse
invoices and sentiments data of the customers.
• Project Management and Product Strategy roles in this project
• Communicated the Product Roadmap to client post requirement gathering
from the client
• Created wireframes and user stories with the Product Roadmap
• Managed the project with the web and data teams to create the final product
on time
Project: Vendor Management Analytics Dashboard(Client Location: India)
• Project was the migration from basic HTML to Angular 7 using the existing
backend
• Analysed business requirement for new functionality
• Worked in two different Teams of UK and India to coordinate the
requirement and fill the existing gaps
• Worked with the Python Development Team in the creation of Backend API
for integrating with the frontend dashboards and data pipelines using
JavaScript and dashboard libraries like d3.js
INTERNSHIPS
SIS PROSEGUR- Operations Intern
2017, New Delhi, India(2 Months)
• Leading the whole operations towards a digital transformation using visual
maps and routes by performing data analytics on the existing data and
making routes for new data
• Client requirement execution and conflict resolution at Embassy of Korea.
• Optimization of the map of routes, to reduce cost of logistics and target
more profitable clients
• Using SQL performed analytics on route database
BHEL- Software Developer Intern
2013, Haridwar, India(1 Month)
• Created a Payroll Management System using JavaScript for frontend, Java
for backend with database as SQL Server .
EDUCATION
Jaipuria Institute of Management / MBA (Operations )
(Among Top 50 B-Schools of India by NIRF- Ranked 23rd in India at the time of
induction of Year 2016)
(Full-Time) 2018, Noida, India
IMS Engineering College / B.Tech (Computer Science)
(Full-Time) 2015, Ghaziabad, India
