Enhanced Security password reset
QP+ and QuickPanel View / Control
ME version 8.50 and newer have the Enhanced Security turned on by default as a security measure.
To change default:
Inspector Window | Options TAB (far left) |Expand LD-PC / View and view properties of “Preferences” in the Inspector
window – see Figure 1
Figure 1
Proceed with below:
QP+
Upgrade to latest firmware – note that any configuration and projects will be removed
http://support.ge-
ip.com/support/index?page=dwchannel&actl=FIRMWARE_UPGRADES_TYPES&dProdFam=OPERATORINTERFACE&dProd
=QUICKPANELPLUS&dProdVer=&cat=FIRMWARE_UPGRADES_TYPES
7” download search article DN4145 (current version Build 20, note that next version – Build 21 - will contain software fix
- no need to changed DIP switch settings)
10” / 12” / 15” all use same firmware – search article DN4185 (current version Build 11, note that next version – Build 12
- will contain software fix - no need to changed DIP switch settings)
6” is released with software solution
After installing firmware, click Start | Programs | System – tap Reset Enhanced Security
Then set Target Property “Enhanced Security” to False
Figure 2
Proceed with download – done
QuickPanel View / Control – the below procedure fulfills the dual function of clearing a downloaded project and
Enhanced Security Password
Clear Memory in QuickPanel View / Control / +
Important Note: This procedure will clear the project from your HMI, preparing your HMI for a fresh download of the
project to your HMI.
When downloading a project to a QuickPanel View/Control HMI, files are left on the HMI that after repeated
downloads may interfere with View Runtime operation. This can be resolved by manually deleting files from the HMI.
Manual file deletion steps:
QuickPanel View / Control
If View Runtime is running – reboot HMI (start | programs | system | reboot | yes)
When HMI is powering up select ‘Don’t run Startup Programs’, this will result in the Desktop showing (and no
Runtime)
From HMI Taskbar click Start | Programs | Windows Explorer
Double click folder (to open) \Flash Storage\
Delete all files & folders – some folders cannot be deleted e.g. \Flash Storage\Documents and Settings & OS_Patches
(may or may not be present depending on version of CE on HMI – do not delete)
Return to root directory
Delete \fxViewRuntime\ directory (may or may not be present depending on Project)
Return to root directory
Double click folder (to open) \SRAM Storage\
Delete \fxViewRuntime\ directory
Close WINDOWS EXPLORER
Reboot panel
You have now removed files and folders - restart HMI and download
QuickPanel +
When HMI is powering up select ‘Don’t run Startup Programs’, this will result in the Desktop showing (and no
Runtime)
From HMI Taskbar click Start | Programs | Windows Explorer
Double click folder (to open) \Flash Storage\
Delete all files & folders
Return to root directory
Delete \fxViewRuntime\ directory (may or may not be present depending on Project)
Return to root directory
Double click folder (to open) \SRAM Storage\
Delete \fxViewRuntime\ directory
Close WINDOWS EXPLORER
Reboot panel
You have now removed files and folders – restart HMI and download