Ashish Kesarwani
I consider myself as a dedicated professional with 4 year of experience in hospitality industry and as a seafarer. I have been appreciated for achieving performance
metrics within highly visible hotels. In my 4 years of experience, I have had the opportunity to deliver exceptional services and maintain relation with guests through
excellent communications kills. With the expertise mentioned above, I seek for a job opportunity in your organization.
7207053371
129/18 L Block, Kidwai Nagar, Kanpur (U.P.) India 13 Nov,
13 NOV,1990
1990
EDUCATION
WORK EXPERIENCE
HIGH SCHOOL KANPUR
Industrial Trainee PUBLIC INTER COLLEG
Taj Mahal (Taj Group of Hotels)
2006-2007
2015–2016
New Delhi INTERMEDIATE
Achievements/ Tasks
KANPUR INTERMEDIATE
• Answer queries regarding hotel services, aid and respond to guest’s complaints. COLLEGE
2008– 2009
• Co-coordinating with team workers to plan events.
COMMERCE
• Servicing and maintaining the guest’s rooms and replenishing stocks as and when needed. • Accounting
• Economics
• Trained in 4 of the major department of hotel industry.
• Business studies
Outdoor Catering
Taj Krishna, Taj Deccan, Taj Falaknuma, Trident by Oberoi, Park Hyatt DIPLOMA COURSE
& ITC Kakatiya Culinary Academy of India (Hyderabad)
2014 -2015 In Food Production & Patisserie
2014-2015
Achievements/ Tasks Hyderabad One & half year Craft certificate course
Guest Service Associate
Shangri-la
2017 –2019
Achievements/ Tasks New Delhi
• Assist in creating a warm and welcoming environment for our guests.
• Ensure that all the guests’ requests and queries are responded to promptly and effectively
and an exceptional service is always delivered to guests.
• Support the kitchen staff as and when required and in accordance with hygiene and safety
regulations.
Food & Beverages Services
COSTA CRUISES
2020 –2022
A cruise line under Carnival Corporation Genova, Italy
Achievements/ Tasks
• Responsible for resolving all food and service-related issues with the work station and serve
passengers according to the highest standards set by the cruise line.
• Proper knowledge of USPH regulations and ensure adherence to the standards set.
• Involved in performing other functions, such a greeting passenger upon embarkation, serving
afternoon teas and organizing Captain’s Welcome cocktail parties.
Languages Skills
Multitasking skills Teamwork Skills
ENGLISH HINDI
Full Professional Proficiency Full Professional Proficiency Language skills MS Windows
Professionalism Customer Service Skills
Basic Computer Skills Adaptability
Declaration:
I confirm that the information provided by me is true to the best of my knowledge and belief.
