Quanta Computer Inc.

Supplier Quality System Audit Report

Survey Apply No. :
PHASE I : SUPPLIER SELF-ASSESSMENT
1.1 Company Surveyed :
1.2 Company Address :
1.3 Company Phone : Fax Number :
1.4 Manufacturer Surveyed :
1.5 Manufacturer Address :
1.6 Manufacturer Phone : Fax Number :
1.7 Sub-Contractor Surveyed :
1.8 Sub-Contractor Address :
1.9 Sub-Contractor Phone : Fax Number :
1.10 Manufacturing site Identification (Delivery site):
1.11 Material or commodity supplied : Medical Device ( Yes / No ) : Automotive Product ( Yes / No ) : ###
1.12 Supplier Representative :
Title Name Phone / Mobile Phone e-Mail
President
GM
QA head
Production head
RD head
Sales head
Contact Window 1
Contact Window 2
1.13 Company's certification Edition Certifying agency Certification No. Effective date Expire Date Plan (if no certificate)
ISO9001
ISO14001 or EIA report *
IATF 16949
ISO 13485
TL 9000
Others (ex: QC 080000 …etc.)
Remark: * EIA report: Environmental Impact Assessment report

1.14 Date of company established : 1.15 Number of employees :

1.16 Top 3 customers : 1) 2) 3)

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 a.Does the supplier realize the checklist contents? Any suggestions?

b.Does the supplier realize the non-conformity items? Any suggestions?

1.17 Supplier communication :
c.Other:

Supplier Representative :

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 Supplier Quality System Audit Report
PHASE II : SURVEY Result
Audit Date: Survey Apply No.:

Supplier: Audit Site:

QSA Score
SECTION Self Actual % Quanta Actual %
Self Actual % Quanta Actual %
1.Quality System 90.3% NA
2.Customer Requirement Review 100.0% NA
3.Design Control 1.Quality System
95.2% NA
A. 14.Telecommunication Product Management 2.Customer Requirement Review
Generic Quality 4.Document Control 100.0% NA 100.0%

System 13.Automotive Product Management 3.Design Control

5.Sub-Supplier Quality Mgmt. 71.4% NA
(GQS)
6.Inspection & Testing 100.0% NA
50.0%

12.Green Product Management 4.Document Control

7.Calibration 87.5% NA
0.0%
8.Nonconforming Product Control 93.3% NA
9.Quality Matrices 100.0% NA 11.Process Control 5.Sub-Supplier Quality Mgmt.
10.Environmental and Ethics 88.9% NA
Average (%) 92.6% 0.0% 10.Environmental and Ethics 6.Inspection & Testing

B. PC 11.Process Control 93.5% 0.0% 9.Quality Matrices 7.Calibration

8.Nonconforming Product Control
C. GPM 12.Green Product Management 100.0% 0.0%
D. APM 13.Automotive Product Management 0.0% 0.0%
E. TPM 14.Telecommunication Product Management 0.0% 0.0%
Criteria:
Qualified GQS ≧ 70, and GPM ≧ 85 & PC ≧ 75
Conditional Qualified 60 ≦ GQS ＜ 70, and GPM ≧ 85 & PC ≧ 75
Unacceptable GQS ＜ 60 or GPM ＜ 85 or PC ＜ 75 or Section Score ＜ 60
Automotive Product Management Criteria
Qualified GQS ≧ 70, and GPM ≧ 85 & PC ≧ 75, and APM ≧ 80
Conditional Qualified 60 ≦ GQS ＜ 70, and GPM ≧ 85 & PC ≧ 75, and 60 ≦ APM ＜ 80
Unacceptable GQS ＜ 60 or GPM ＜ 85 or PC ＜ 75 or APM ＜ 60 or Section Score ＜ 60
Telecommunication Product Management Criteria
Qualified GQS ≧ 70, and GPM ≧ 85 & PC ≧ 75, and TPM ≧ 75
Conditional Qualified 60 ≦ GQS ＜ 70, and GPM ≧ 85 & PC ≧ 75, and 60 ≦ TPM ＜ 75
Unacceptable GQS ＜ 60 or GPM ＜ 85 or PC ＜ 75 or TPM ＜ 60 or Section Score ＜ 60

PHASE III : SURVEY SUMMARY

BASED ON THE ASSESSMENT , THIS SUPPLIER IS RECOMMENDED FOR:

Audit result
Qualified □
Conditional Qualified □
Unacceptable □
Disqualified □

On Site Auditor : SQE Auditor : Report date :

Reviewed by :

This survey result was reviewed and approved by:

Form No: MF-00032 Rev.3K Quanta Confidential Page : 3 of 78

 < QUANTA MQC Head >

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 Supplier Quality System Audit Report

1: Quality System 品質系統 Self Avg Score: 90.3% Quanta Avg Score: 0.0%
Counts: 31 Counts: 0 Self Score Quanta Score Remarks
Subtotal: 28 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x

1.1 General
Has the supplier established，documented，implemented and maintained the quality management system continual effectiveness，and
(Ref
also update on regular basis? Manual de Calidad MA-CAL-001
4.3，4.4.2 1.1.1 1
a，4.4.2 b) 供應商是否建立文件化，執行，並維護品質管理體系持續有效且保持其系統的更新? 實施，保持和改進品質管制體系，包括所需的過程和 4.4 SGC y sus procesos
它們之間的相互作用。

Does the suppliers' top management promise to meet customer as well as statutory and regulatory requirements?
(Ref 5.1) 1.1.2 1 PR-ECN-001 Procedimiento de revisión por la dirección
供應商最高管理者是否通過相關方式展示與品質管制體系有關的領導作用與承諾? 承諾其組織致力於滿足顧客和法律法規要求?

1.2 Quality Manual

Manual de Calidad MA-CAL-001
Does the supplier determine internal and external issues that are relevant to its purpose and strategic direction，and supplier shall - 8.2. Requisitos para los productos y servicios
(Ref 4.1) 1.2.1 monitor and review it? 1 -8.2.1 Comunicación con el cliente
供應商是否確定與其目的與戰略方向相關的內部和外部因素且進行監視和測量? Procedimiento de satisfacción al cliente PR-VTS-001
Encuesta
Manual dede satisfacción
Calidad del cliente FO-VTS-004
MA-CAL-001
Does the supplier determine the interested parties that are relevant to the quality management system，and supplier shall monitor and - 8.2. Requisitos para los productos y servicios
(Ref 4.2) 1.2.2 review information about these interested parties and their relevant requirements? 1 -8.2.2 Determinación de los requisitos para los productos y
供應商是否確定與品質體系有關的相關方及其要求，並對其要求的資訊進行監視和測量? servicios
Procedimiento de Ventas PR-VTS-002
1.3 Customer Focus
Manual de Calidad MA-CAL-001
Does the supplier focus on customer and effectively communicate with Quanta to determine its requirements or complaints，and collect - 8.2. Requisitos para los productos y servicios
(Ref 5.1.2) 1.3.1 the records? 1 -8.2.1 Comunicación con el cliente
供應商是否以顧客為中心，主動與廣達進行有效溝通以瞭解確定並持續滿足顧客的要求或抱怨並收集記錄?和適用的法律法規要求。 Procedimiento de satisfacción al cliente PR-VTS-001
Encuesta de satisfacción del cliente FO-VTS-004

Does the supplier implement the effective action plan according to Quanta's requirements or complains with the aim of enhancing the PR-VTS-001. Procedimiento de Satisfacción del cliente
(Ref 8.2.1) 1.3.2 customer satisfaction? 1 PR-CAL-002 Procedimientos de acciones correctivas
供應商是否以增強顧客滿意為目標，將廣達的要求或抱怨轉換為自身的行動計畫並予以有效達成? FO-CAL-011 Registro de acciones correctivas
PR-ECN-002 Procedimiento de Analisis de Riesgos
Does supplier aim to enhance customer satisfaction，identify and address the risk that can affect conformity of products in compliance
FO-ECN-005 Analisis de Contexto
(Ref 5.1.2) 1.3.3 with Quanta's requirements? 1
FO-ECN-009 AMEF
供應商是否以增強顧客滿意為目標，將影響產品符合廣達要求的風險加以識別和處理? FO-ECN-008 Estrategias para los riesgos y/o oportunidades
1.4 Quality Policy
(Ref 5.2.1， Has the supplier defined and documented its corporate quality policy appropriate to the purpose of the organization， and set the Manual de Calidad MA-CAL-001
5.2.2 1.4.1 appropriate organization quantifiable quality goals? 1 5.2 Politica de Calidad (FO-ECN-006)
a，6.2.1) 供應商是否定義和文件化其品質政策並與其經營方針相適應並訂定適合組織可量化的品質目標? Estrategias para los Objetivos de Calidad FO-ECN-007-R0

Does the quality policy include a commitment to comply with requirements and continually improve the effectiveness of the quality
(Ref 5.2.1.c) Manual de Calidad MA-CAL-001
1.4.2 management system?_x000D_ 1
(Ref 5.2.1.d) 5.2 Politica de Calidad (FO-ECN-006)
品質政策是否包含了對滿足要求和持續改進品質管理體系有效性的承諾?

Quality policy unit of the organization is provided all units with the framework and implementation plan for setting and reviewing quality
Manual de Calidad MA-CAL-001
(Ref 5.2.1.b) 1.4.3 goals? 1
5.2 Politica de Calidad (FO-ECN-006)
品質政策組織是否提供了各單位制定和評審品質目標的框架及執行計劃?

Is the quality policy communicated and understood within the organization and reviewed for continuing suitability? Manual de Calidad MA-CAL-001
(Ref 5.2.2) 1.4.4 1
品質政策是否為整個組織內部所知曉並得到溝通和理解並在持續適宜性方面得到評審? 5.2 Politica de Calidad (FO-ECN-006)

1.5 Responsibility & Communication

Manual de Calidad MA-CAL-001
Has the supplier clearly defined the responsibility，authority，and interrelation within the organization?_x000D_
(Ref 5.3) 1.5.1 1 Organigrama FO-RHU-007
供應商是否清楚定義了其組織內之職責，權限及其相互關係? Descriipción de puestos FO-RHU-001

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 Supplier Quality System Audit Report

1: Quality System 品質系統 Self Avg Score: 90.3% Quanta Avg Score: 0.0%
Counts: 31 Counts: 0 Self Score Quanta Score Remarks
Subtotal: 28 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x

Does suppliers' top manager ensure quality management system are well implemented and maintained ?
(Ref 5.3) 1.5.2 1 Manual de Calidad MA-CAL-001
供應商最高管理者是否可以保證品質管理體系可被執行和維護?

Does supplier ensure the needs for communication including internal and external related to quality management system ?
(Ref 7.4) 1.5.3 1 Manual de Calidad MA-CAL-001
供應商是否確定與品質管制體系有關的內部和外部溝通的需求?

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 Supplier Quality System Audit Report

1: Quality System 品質系統 Self Avg Score: 90.3% Quanta Avg Score: 0.0%
Counts: 31 Counts: 0 Self Score Quanta Score Remarks
Subtotal: 28 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x

1.6 Management Review

Has the supplier conducted management reviews for the suitability，adequacy and effectiveness of the quality management system at
(Ref 9.1.1，
9.3.1)
1.6.1 appropriate intervals and maintained the records?_x000D_ 1 PR-ECN-001 Procedimiento de revisión por la dirección
供應商是否在一個適合的時間間隔評審品質管理體系並記錄，以確保其持續的適宜性，充分性和有效性?

Does the management review include the verification of achievement of quality objectives (include the performance of external providers)
(Ref 9.1.1， PR-ECN-001 Procedimiento de revisión por la dirección
1.6.2 and customer feedback?_x000D_ 1
9.3.2) Estrategias para los Objetivos de Calidad FO-ECN-007-R0
管理評審是否包含了品質目標(包含外部供應商的績效表現)的達成狀況和顧客的回饋?

Does the management review include the results of the audits，process performance and product conformity?_x000D_ PR-ECN-001 Procedimiento de revisión por la dirección
(Ref 9.3.2) 1.6.3 1
管理評審是否包含了稽核的結果，過程的表現和產品的一致? FO-ECN-002 Seguimiento de Revisión Gerencial

Does the management review include the status of preventive and corrective actions and follow-up actions from previous management
(Ref 9.3.2) 1.6.4 reviews?_x000D_ 0
管理評審是否包含了預防和應對風險的措施和改善對策的狀況，持續改進的建議和上次管理評審的後續對策?

Does the management review include the recommendations for improvement of quality management system and product related to
customer requirements and retain documented information as evidence of the results of management reviews.
The outputs of the management review include/or decisions and actions related to: a) opportunities for improvement; b) any need for PR-ECN-001 Procedimiento de revisión por la dirección
(Ref 9.3.3) 1.6.5 changes to the quality management system; c) resource needs. 1
Revisión por la Dirección DIC-2022
管理評審是否包含了對品質管理體系和與顧客要求有關的產品改善的建議，和留存足資佐證管理者審察結果的文件化資訊? 管理者審察的輸
出包括/或有關下列諸項的決策與行動：a)改善的機會；b)品質管理系統中任何改變的需要；c)資源需求。
1.7 Internal & External Audit
Has the supplier defined the internal audit procedure including the audit criteria，scope，frequency，methods and responsibilities for
(Ref 9.2.1) 1.7.1 planning and conducting audits? 1 PR-CAL-003. Procedimiento de auditoria interna
供應商是否定義了內部稽核程序並規定了策劃和實施稽核的標準，範圍，頻率，模式和職責?

Has the supplier conducted internal audits at planned intervals， reported the finding during the audit and maintained the records?
(Ref 9.2.1， PR-CAL-003. Procedimiento de auditoria interna
1.7.2 _x000D_ 1
9.2.2) FO-CAL-009 Informe de Auditoría Interna
供應商是否按計畫的時間間隔進行內部審核， 報告其審核發現並保存稽核記錄?
Are the internal audits planned taking into consideration the status and importance of the process and areas to be audited as well as the
(Ref 9.2.2) 1.7.3 results of previous audits?_x000D_ 0 Se consideran todas las areas anualmente
內部稽核是否考慮擬審核的過程和區域的狀況和重要性以及以往審核的結果?

Are the auditors qualified and ensured the ability objectivity and impartiality of the audit process? (e.g. auditors shall not audit their own
PR-CAL-003. Procedimiento de auditoria interna
(Ref 9.2.2) 1.7.4 work.)_x000D_ 1
FO-CAL-009 Informe de Auditoría Interna
稽核員是否有足夠的資格認可並保證了稽核過程的客觀性和公正性?（例如: 稽核員不能稽核他們自己的工作）

Are the correct actions taken without undue delay to eliminate detected nonconformities and their causes as well as the verification of the
PR-CAL-003. Procedimiento de auditoria interna
(Ref 9.2.2) 1.7.5 actions and report of verification results?_x000D_ 1
FO-CAL-009 Informe de Auditoría Interna
供應商是否及時採取措施以消除內部稽核中發現的不合格及其產生的原因並驗証所採取對策和報告結果?

Has the supplier been audited by customer or 3rd party and the audit results been analyzed for improvement from a system level?
1.7.6 (Including internal and external audits) 0
供應商是否進行過外部審核(第二方審核或協力廠商審核)，稽核的結果(含內、外部稽核)是否已經從系統面進行分析改善?
1.8 Human Resource & Training
Has the supplier provided adequate human resources to implement and maintain the quality management system continual
(Ref 7.1) 1.8.1 effectiveness?_x000D_ 1 PR-RHU-001 Procedimiento de Recursos Humanos
供應商是否提供了足夠的人力資源以實施，維護品質管理體系持續有效?

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 Supplier Quality System Audit Report

1: Quality System 品質系統 Self Avg Score: 90.3% Quanta Avg Score: 0.0%
Counts: 31 Counts: 0 Self Score Quanta Score Remarks
Subtotal: 28 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x

Does the supplier determine the necessary competence for personnel performing work?_x000D_ PR-RHU-001 Procedimiento de Recursos Humanos
(Ref 7.2) 1.8.2 1 Constancia de capacitación FO-RHU-005
供應商是否有界定員工可以勝任工作之資格要求?
Evaluación del desempeño FO-RHU-006

Does the supplier determine the training requirements and provide the relative training?_x000D_ PR-RHU-001 Procedimiento de Recursos Humanos
(Ref 7.2) 1.8.3 1 Constancia de capacitación FO-RHU-005
供應商是否確定了培養訓練的需求並提供相關訓練?
Evaluación del desempeño FO-RHU-006

Does the supplier evaluate the effectiveness of the training taken and maintain the training records?_x000D_ PR-RHU-001 Procedimiento de Recursos Humanos
(Ref 7.2) 1.8.4 1
供應商是否有評估培養訓練的效果並維護其訓練記錄? Evaluación del desempeño FO-RHU-006

1.9 Infrastructure Resource & Work Environmental

Has the supplier provided adequate infrastructures such as work space， process equipment and transport to achieve conformity of
(Ref 7.1.3) 1.9.1 product requirements?_x000D_ 1 Manual de Calidad MA-CAL-001
供應商是否提供了足夠的基礎設施(比如: 工作空間，過程設備，運輸)以達成符合產品和服務的要求以及確保顧客滿意?

Has the supplier provided adequate work environmental to achieve conformity of product requirements?_x000D_ Manual de Calidad MA-CAL-001
(Ref 7.1.4) 1.9.2 1
供應商是否提供了足夠工作環境過程環境以達成符合產品和服務的要求? Encuesta clima organizacional FO-RHU-008

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 Supplier Quality System Audit Report

2: Customer Requirement Review 客戶需求審查 Self Avg Score: 100.0% Quanta Avg Score: 0.0%
Counts: 15 Counts: 0 Self Score Quanta Score
Subtotal: 15 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x

Produccción PR-PRO-001

Is the forecast review procedure established to determine and review the requirements related to the product?
(Ref 8.2) 2.1.1 1
供應商是否建立預測產能評估程序來決定和審查產品相關的要求?

2.2 Customer Requirement

Does the supplier have a plan to determine the requirements specified by the customer, including the requirements for delivery and
post-delivery activities?_x000D_Some of not stated by the customer but necessary for specified or intended use?
(Ref 8.2.1) 2.2.1 (e.g. maximum assembly temperature and time of lead-free components) 1
供應商是否有方案來確定顧客規定的要求, 包括對交付及交付後活動的要求? 對於顧客沒有規定的, 但規定的用途或已知的預期用途所必需
的要求? (例如: 無鉛零件的最高溫度與時間管制)

Dose the supplier have any additional requirements determined by organization? (e.g. Cost with quality yield)
(Ref 8.2.2) 2.2.2 X
供應商是否有任何附加要求是來自於組織確定的? (例如: 價錢與品質良率)

Does the supplier understand any change of manufacturing locations,processes,raw materials,component constructions or construction
methodologies should be declared to Quanta by Pilot VCN system before implementation?(Including their sub-suppliers or sub-
contractors)
2.2.3 供應商是否了解任何有關產品製造地, 製程, 原物料, 零組件或組裝工法之變更需在實施前透過Pilot VCN系統告知廣達? (包含其上游供應商 1
或外包商)

2.3 Review of Requirements

Does the supplier conduct the forecast review for the requirements related to the product to ensure that customer and forecast
(Ref 8.2.3.2) 2.3.1 requirements are fully understood and adequately defined and documented? 1
供應商是否組織審查與產品有關的要求並確保顧客和預測產能的需求被完全的理解並被合適的定義和文件化?

Does the supplier confirm the customer requirements before acceptance if the customer provides no documented statement of
(Ref 8.2.3) 2.3.2 requirement?_x000D_ 1
如果顧客提供非文件化的要求時, 供應商是否會在接收顧客要求前予以確認?

Does the forecast review be conducted to resolve the order requirements differing from those in tender, specially the conflicts between
(Ref 8.2.3) 2.3.3 specifications, drawings, and forecast requirements? 1
預測產能審查是否用以解決與以前表述不一致的訂單的要求, 尤其是標準, 圖面與預測產能要求不一致?

Has the forecast review been conducted prior to the supplier’s commitment to supply a product to the customer (e.g. submission of
(Ref 8.2.3) 2.3.4 tenders, acceptance of orders, acceptance of changes orders) ? 1
預測產能審查是否在供應商向顧客作出提供產品的承諾(如:提交標書, 接受訂單, 允許訂單變更等)?

Are the results of the forecast review and actions arising from the review recorded and maintained?
(Ref 8.2.3) 2.3.5 1
預測產能審查結果及審查所引發的措施是否予以記錄並加以保持?

2.4 Plan for Requirements

Does the supplier have a plan to meet the forecast requirements or order handling, amendments...etc. to the product?
(Ref 8.2.3) 2.4.1 And appropriate arrangements in place for communicating with customer? 1
供應商是否有計畫來達到產品預測產能的需求或訂單的處理, 修訂等? 並適當安排與客戶的溝通?

Does the supplier have a plan to meet the requirements of quality, such as STS, continuous improvement plan, ramp plan?_x000D_
2.4.2 1
供應商是否有計畫來達到STS, 持續改善, ramp plan 等品質方面的要求?

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 Supplier Quality System Audit Report

2: Customer Requirement Review 客戶需求審查 Self Avg Score: 100.0% Quanta Avg Score: 0.0%
Counts: 15 Counts: 0 Self Score Quanta Score
Subtotal: 15 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x

Does the supplier have a plan to meet the requirements of logistic, ex. JIT, Hub, local manufactory and service support plan?
2.4.3 1
供應商是否有計畫來達到 JIT, Hub, 當地語系化工廠與服務支持計畫等物流方面的要求?

Does the supplier have a plan to meet the requirements of cost, such as cost down?
2.4.4 1
供應商是否有計畫來達到Cost down 等價格方面的要求?

Does the supplier have a plan to meet the requirements of capability, such as capability upsize plan and contingency plan to fulfill
2.4.5 customer demand? 1
供應商是否有計畫來達到比如產能提升, 緊急計畫方面的產能要求?

Does the supplier implement effective manage customer feedback, including customer complaints and handling or controlling customer
(Ref 8.2.1) 2.4.6 property? 1
供應商是否有效執行管理顧客反饋, 包括顧客抱怨和處理或管制客戶資產?

Does the supplier communicate with customers for customer property handling and controlling? Does the property of a customer or
external provider is lost, damaged or otherwise found to be unsuitable for use, the organization shall report this to the customer or
(Ref 8.5.3) 2.4.7 external provider and retain documented information on what has occurred. 1
供應商是否與客戶溝通顧客財產的處置和控制?如果客戶或外部供應者的財產遺失，損壞或以其他方式不勘使用時，組織應將其報告給客戶
或外部供應者，並保留已發生事件的文件化資訊。

Form No: MF-00032 Rev.3K Quanta Confidential Page : 10 of 78

 Supplier Quality System Audit Report

Remarks

Procedimiento de la Planeación de la Producción

PR-PRO-001

Manual de Calidad MA-CAL-001

8.2.4 Cambios en los requisitos para los
productos y servicios
Procedimiento de Ventas PR-VTS-002.

Manual de Calidad MA-CAL-001

Procedimiento de Ventas PR-VTS-002

Procedimiento de Ventas PR-VTS-002

Análisis de Factibilidad FO-VTS-005
Procedimiento de Ventas PR-VTS-002
Análisis de Factibilidad FO-VTS-005
Procedimiento de Diseño y Desarrollo PR-ING-
001
Solicitud de Diseño FO-VTS-002
Procedimiento de la planeación de la producción
PR-PRO-001
Programa de Producción FO-PRO-001.

Procedimiento de la planeación de la producción

PR-PRO-001
Programa de Producción FO-PRO-001.

Procedimiento de la planeación de la producción

PR-PRO-001
Programa de Producción FO-PRO-001.
Procedimiento de la planeación de la producción
PR-PRO-001
Procedimiento de Ventas PR-VTS-002.
Procedimiento del Almacén PR-ALM-01.

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 Supplier Quality System Audit Report

Remarks
Procedimiento de la planeación de la producción
PR-PRO-001
Procedimiento de Ventas PR-VTS-002.
Procedimiento del Almacén PR-ALM-01.
Procedimiento de la planeación de la producción
PR-PRO-001
Procedimiento de Ventas PR-VTS-002.
Procedimiento del Almacén PR-ALM-01.

Procedimiento de Ventas PR-VTS-002.

Análisis de Factibilidad FO-VTS-005

Procedimiento de satisfacción al cliente PR-VTS-

001
Procedimiento de ventas PR-VTS-002.

Manual de Calidad MA-CAL-001

8.5.3 Propiedad perteneciente a los clientes o
proveedores externos
Procedimiento de Inspección de Recibo PR-CAL-
004.

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 Supplier Quality System Audit Report

3: Design Control 設計管制 Self Avg Score: 95.2% Quanta Avg Score: 0.0%
Counts: 21 Counts: 0 Self Score Quanta Score Remarks
Subtotal: 20 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x

3.1 General

Is the design control or NPI procedure established to plan, control, review, verify and validate the design of the product?_x000D_ Procedimiento de Diseño y Desarrollo PR-ING-001
(Ref 8.3) 3.1.1 1
供應商是否建立設計管制程序或NPI程序來規劃, 控制, 評估, 驗証和確認產品的設計? Solicitud de Diseño FO-VTS-002

3.2 Design Planning

Has the supplier defined the design plan and the activities of review, verification and validation appropriate to each stage?_x000D_ Procedimiento de Diseño y Desarrollo PR-ING-001
(Ref 8.3.2 j) 3.2.1 1
供應商是否定義了設計規劃和各階段的審查, 驗証, 確認活動? Solicitud de Diseño FO-VTS-002

Has the supplier clearly defined the responsibility and effective communication process for the different groups involved in the design?
Procedimiento de Diseño y Desarrollo PR-ING-001
(Ref 8.3.2) 3.2.2 _x000D_ 1
Solicitud de Diseño FO-VTS-002
供應商是否清楚地定義了參與設計活動不同群組之間的責任分發和有效溝通的途徑?

Are the design plans updated as appropriate, as the design evolves?_x000D_ Procedimiento de Diseño y Desarrollo PR-ING-001
(Ref 8.3.2) 3.2.3 1
設計規劃是否依據設計的進展加以適當的更新? Solicitud de Diseño FO-VTS-002

Does the supplier define system used interface / platform management and compatibility? (Windows, Mac, Android, iOS …etc.)
(Ref 8.3.2) 3.2.4 1
供應商是否定義系統使用介面 / 平臺管理和相容性? (Windows, Mac, Android, iOS …etc.)

How are the reviews, verification and validations performed and recorded?
(Ref 8.3.2) 3.2.5 1 Procedimiento de Diseño y Desarrollo PR-ING-001
如何審查, 執行和記錄的驗證及確認?

3.3 Design Input & Output

Has the supplier recorded the design inputs and reviewed its adequacy? (e.g. The design requirements should be completed,
Procedimiento de Diseño y Desarrollo PR-ING-001
(Ref 8.3.3) 3.3.1 unambiguous and not in conflict with other requirements.)_x000D_ 1
Solicitud de Diseño FO-VTS-002
供應商是否記錄設計輸入並審查其正確性? (例如: 設計要求需要完整, 清楚並且不能自相矛盾)

Procedimiento de Diseño y Desarrollo PR-ING-001

Do the design outputs meet the requirement of design inputs and be approved prior to release?_x000D_
(Ref 8.3.5) 3.3.2 1 Solicitud de Diseño FO-VTS-002
設計輸出的格式是否能與設計輸入相符合, 並在發出前得到批准?
Plano de Producción FO-ING-002

Do the design outputs provide the appropriate information for purchasing, production and service provision? (e.g. BOM, AVL, Spare
parts list, Ramp plan, tooling plan, multi-source plan, time to volume )
(Ref 8.3.5) 3.3.3 1 Plano de Producción FO-ING-002
設計輸出是否為採買, 生產和服務提供適當的訊息? (例如: 材料清單, 合格供應商名錄, 備品清單, 量產計劃, 模具計劃, 材料多源計劃, 量
產時間)

Do the design outputs contain or refer to product acceptance criteria, and specify the characteristics of the product that are essential to
(Ref 8.3.5) 3.3.4 its safe and proper use?_x000D_ 1 Plano de Producción FO-ING-002
設計輸出是否包含或引用產品接收準則並規定對產品的安全和正常使用所必需的產品特性?

Does the supplier perform the design FMEA and take the appropriate risk assessment measures for high risk (RPN)?_x000D_
(Ref 8.3.3) 3.3.5 0
供應商是否對設計的潛在失效模式做了分析, 並採取適當的措施降低風險?

3.4 Design Review

Has the supplier conducted the design phase review as the design plan and recorded its results and any necessary actions?_x000D_ Procedimiento de Diseño y Desarrollo PR-ING-001
(Ref 8.3.4) 3.4.1 1
供應商是否依據設計計畫進行階段性的設計審查並記錄其審查結果和必要的措施? Solicitud de Diseño FO-VTS-002

Form No: MF-00032 Rev.3K Quanta Confidential Page : 13 of 78

 Supplier Quality System Audit Report

3: Design Control 設計管制 Self Avg Score: 95.2% Quanta Avg Score: 0.0%
Counts: 21 Counts: 0 Self Score Quanta Score Remarks
Subtotal: 20 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x

Are there quantifiable measurements defined for phase exit/entry criteria verified and confirmed with documented data/report with
Procedimiento de Diseño y Desarrollo PR-ING-001
(Ref 8.3.4) 3.4.2 adequate results?_x000D_ 1
Solicitud de Diseño FO-VTS-002
是否有可以計量的方法來定義階段的結束/進入標準並由考証的數據/報告上正確的結果認証和確認?

Do the participants in such DFX (e.g., DFM, DFQ, DFT, …, etc.) review include all representatives of functions concerned with the
Procedimiento de Diseño y Desarrollo PR-ING-001
(Ref 8.3.4) 3.4.3 design and development stage(s) and related departments/parties?_x000D_ 1
Solicitud de Diseño FO-VTS-002
DFX(例如︰DFM, DFQ, DFT等)審查的參加者是否包括與所評審的設計和開發階段有關的職能的代表和相關的部門和人員?

Form No: MF-00032 Rev.3K Quanta Confidential Page : 14 of 78

 Supplier Quality System Audit Report

3: Design Control 設計管制 Self Avg Score: 95.2% Quanta Avg Score: 0.0%
Counts: 21 Counts: 0 Self Score Quanta Score Remarks
Subtotal: 20 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x

3.5 Design Verification

Has the supplier conducted the design verification as the design plan and recorded its results and any necessary actions?_x000D_ Procedimiento de Diseño y Desarrollo PR-ING-001
(Ref 8.3.4) 3.5.1 1
供應商是否依據設計計畫進行設計驗証並記錄其驗証結果和必要的措施? Solicitud de Diseño FO-VTS-002

Does the supplier have enough test equipment, tools and procedures and competent verification personnel for design verification?
Procedimiento de Diseño y Desarrollo PR-ING-001
(Ref 8.3.4) 3.5.2 _x000D_ 1
Solicitud de Diseño FO-VTS-002
供應商是否擁有足夠的測試設備, 工具, 程序和有足夠的有驗証能力的人員來進行設計驗証?
3.6 Design Validation

Has the supplier conducted the design validation as the design plan and recorded its results and any necessary actions?_x000D_ Procedimiento de Diseño y Desarrollo PR-ING-001
(Ref 8.3.4) 3.6.1 1
供應商是否依據設計計畫進行設計確認並記錄其確認結果和必要的措施? Solicitud de Diseño FO-VTS-002

Has the supplier completed the design validation prior to the delivery or implementation of the product?_x000D_ Procedimiento de Diseño y Desarrollo PR-ING-001
(Ref 8.3.4) 3.6.2 1
供應商是否在產品交付或實施之前完成其設計確認? Solicitud de Diseño FO-VTS-002

Does validation ensure that the product meet the requirements for the specified or intended use and the validation be completed prior to
Procedimiento de Diseño y Desarrollo PR-ING-001
(Ref 8.3.4) 3.6.3 the delivery or implementation? 1
Solicitud de Diseño FO-VTS-002
對於產品所要求的指定或意圖用途是否驗證和確保並在產品交付貨運行之前完成確認?
3.7 Design Change
Are all the changes and modifications of design and development identified, documented, reviewed and approved by authorized Procedimiento de Diseño y Desarrollo PR-ING-001
(Ref 8.3.6) 3.7.1 personnel before implementation?_x000D_ 1 Solicitud de Diseño FO-VTS-002
設計的變更是否予以識別, 記錄, 評估並在實施前得到批准? Control de Dibujos PR-ING-002

Does the review of design and development changes include evaluation of the effect of the changes on constituent parts and product Procedimiento de Diseño y Desarrollo PR-ING-001
(Ref 8.3.6) 3.7.2 already delivered?_x000D_ 1 Solicitud de Diseño FO-VTS-002
設計變更的審查是否包括了評估此變更對已交付產品及其組成部分的影響? Control de Dibujos PR-ING-002

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 Supplier Quality System Audit Report

4: Document Control 文件管制 Self Avg Score: 100.0% Quanta Avg Score: 0.0%
Counts: 14 Counts: 0 Self Score Quanta Score
Subtotal: 14 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks
4.1 General
Has the supplier documented and controlled its quality management system documentation including quality policy, objectives, manual,
PR-CAL-001. Procedimiento De Control de la
(Ref 7.5.1 b) 4.1.1 procedures, documents and records?_x000D_ 1
Informacion Documentada
供應商是否建立了包含品質政策, 目標, 手冊, 程序, 文件及記錄的品質管理體系文件並加以管制?
4.2 Document Control
Has the supplier established the document control procedure?_x000D_ PR-CAL-001. Procedimiento De Control de la
(Ref 7.5.1) 4.2.1 1
供應商是否建立了文件控制程序? Informacion Documentada
PR-CAL-001. Procedimiento De Control de la
Does the supplier define that the documents should be approved by authorized personnel for suitability and adequacy prior to creating,
Informacion Documentada
(Ref 7.5.2) 4.2.2 review and updating on a regular basis? 1
FO-CAL-001 Solicitud para la creación o
供應商是否定義了文件在建立, 評審, 更新前有經過審核及批淮流程來保證文件的適合性與完備性, 並定期進行審查?
actualización de documentos
Does the supplier clearly identify the current revision status of documents?_x000D_ PR-CAL-001. Procedimiento De Control de la
(Ref 7.5.2) 4.2.3 1 Informacion Documentada
供應商是否清楚地識別了其文件的現行版本狀態?
FO-CAL-003 Lista de maestra de documentos

Are the applicable documents with its correct revision available at points of use within the organization?_x000D_And is it adequately PR-CAL-001. Procedimiento De Control de la
(Ref 7.5.3) 4.2.4 protected? 1 Informacion Documentada
在組織內的使用場所是否有正確版本的適用文件可使用?並得到妥善保護? FO-CAL-003 Lista de maestra de documentos

Does the supplier define the process to identify the documents of external origin and control their distribution ?_x000D_ Registro de la información documentada de
(Ref 7.5.3) 4.2.5 1
供應商是否定義了對外來文件的識別和控制其分發的流程? origen externoProcedimiento
PR-CAL-001. FO-CAL-005 De Control de la
Does the supplier define the identification of obsolete documents and the process to prevent their unintended use?_x000D_ Informacion Documentada
(Ref 7.5.3) 4.2.6 1 FO-CAL-003 Lista de maestra de documentos
供應商是否定義了作廢文件的識別和防止其被非預期使用的流程?
FO-CAL-001 Solicitud para la creación o
Does the supplier define the process to use and control the temporary documents and their expiration dates?_x000D_ actualización
PR-CAL-001. de document De Control de la
Procedimiento
(Ref 7.5.2) 4.2.7 1
供應商是否定義了對臨時文件的使用和管控流程及其有效期限? Informacion Documentada
4.3 Record Control PR-CAL-001. Procedimiento De Control de la
Has the supplier established the record control procedure?_x000D_ Informacion Documentada
(Ref 7.5.1) 4.3.1 1 FO-CAL-003 Lista de maestra de documentos
供應商是否建立了記錄控制程序? PR-CAL-001. Procedimiento De Control de la
FO-CAL-005 Registro de la información
Does the supplier define the controls of identification, file and retrieval of records?_x000D_ Informacion
documentada Documentada
de origen externo
(Ref 7.5.2) 4.3.2 1 FO-CAL-003 Lista de maestra de documentos
供應商是否定義了記錄的標識, 填寫, 及修正模式? PR-CAL-001. Procedimiento De Control de la
FO-CAL-005 Registro de la información
Does the supplier define the controls of the collection, storage and protection and backup of records? Informacion
documentada Documentada
de origen externo
(Ref 7.5.3) 4.3.3 1 FO-CAL-003 Lista de maestra de documentos
供應商是否定義了記錄的搜集, 儲存, 保護, 備份? PR-CAL-001. Procedimiento
FO-CAL-005 Registro De Control de la
de la información
Does the supplier define the controls of retention time and disposition of records?_x000D_ Informacion
documentada Documentada
de origen externo
(Ref 7.5.3) 4.3.4 1 FO-CAL-003 Lista de maestra de documentos
供應商是否定義了記錄的保存期限與處置模式?
FO-CAL-005
PR-CAL-001.Registro de la información
Procedimiento De Control de la
Are quality records well maintained in such a way that they are remained legible, readily identifiable and retrievable and prevented loss? documentada de origen externo
Informacion Documentada
(Ref 7.5.3) 4.3.5 _x000D_ 1 FO-CAL-003 Lista de maestra de documentos
品質記錄能否被合理的保存, 以能夠容易讀取, 識別, 抽調並預防遺失? FO-CAL-005
PR-CAL-001.Registro de la información
Procedimiento De Control de la
documentada de origen externo
Informacion Documentada
Where agreed contractually, are quality records available for evaluation by customers?_x000D_
(Ref 7.5.3) 4.3.6 1 FO-CAL-003 Lista de maestra de documentos
基於已生效的合約, 品質記錄是否可提供給顧客評估?
FO-CAL-005 Registro de la información
documentada de origen externo

Form No: MF-00032 Rev.3K Quanta Confidential Page : 16 of 78

 Supplier Quality System Audit Report

5: Sub-supplier Quality Mgmt. 供應商品質管理 Self Avg Score: 71.4% Quanta Avg Score: 0.0%
Counts: 21 Counts: 0 Self Score Quanta Score
Subtotal: 15 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks
5.1 Sub-suppliers and Sub-Contractors Selection
Has the suppliers defined the criteria of selection & qualification & monitoring of performance process for its sub-suppliers and sub-
contractors?_x000D_ Procedimiento de control de proveedores
(Ref 8.4.3) 5.1.1 1
PR-COM-001
供應商是否定義了對其上游廠商和外包商的選定標準、評定和績效監察流程?

Has the suppliers conducted quality survey and audit for its sub-suppliers and sub-contractors qualification?_x000D_ Manual de Calidad MA-CAL-001
(Ref 8.4.1) 5.1.2 1 Procedimiento de control de proveedores
供應商是否對其上游廠商和外包商進行品質調查和稽核來評定其資格? PR-COM-001

Has the suppliers retained the records of the results of evaluation and kept up-to-date and any necessary action arising from the Manual de Calidad MA-CAL-001
evaluation?_x000D_ Procedimiento de control de proveedores
(Ref 8.4.2) 5.1.3 1
PR-COM-001
供應商是否留存了對其上游廠商和外包商的評估結果並及時更新及由評估所引起的任何必要措施的記錄?
Evaluación y Selección del Proveedor
5.2 Sub-suppliers And Sub-Contractors Management
Does the suppliers have competence,including any required qualification of personnel or department with product knowledge and quality
skills performing sub-suppliers and sub-contractors qualification & management ?_x000D_And ensured they have maintained a similar skill
set for Sub-suppliers personnel performing the SQE function? Procedimiento de recursos humanos PR-
(Ref 8.4.3) 5.2.1 1
RHU-001
供應商是否有能力, 包含人員或部門與產品知識和技能來評定和管理其上游廠商和外包商? 並確保它們一直保持著類似的技能用於執行SQE功
能?

Has the suppliers established the effective communication processes with its sub-suppliers and sub-contractors and up-to-date delivered Procedimiento de control de proveedores
5.2.2 Quanta's requirement to them?_x000D_ 1 PR-COM-001
供應商是否建立了與其上游廠商和外包商進行有效資訊溝通的流程, 並及時傳達廣達的要求? Evaluación y Selección del Proveedor
Has the suppliers defined and remained within the control of its quality management system, periodical review and audit process for its
approved sub-suppliers and sub-contractors' quality management system and implement it ?_x000D_
(Ref 8.4.2) 5.2.3 0
供應商是否定義了對其合格的上游廠商或外包商的過程單元操作在組織機構的品質管理系統範圍之內並進行定期檢查並實地稽核的流程並予
以執行?

Has the suppliers defined the proper process to disqualify an approved sub-suppliers or sub-contractor as well as re-qualify it?_x000D_ Procedimiento de control de proveedores
(Ref 8.4.1) 5.2.4 1 PR-COM-001
供應商是否定義了對其合格的上游廠商或外包商取消資格和重新賦予的流程?
Evaluación y Selección del Proveedor
Procedimiento de control de proveedores
Has the suppliers periodically controlled and monitoring of the approved sub-suppliers and sub-contractor's performance based on PR-COM-001
(Ref 8.4.1) 5.2.5 suppliers criteria of cost, quality, technology and service? 1 Evaluación y Selección del Proveedor
供應商是否對其合格的上游廠商和外包商績效表現包括成本, 品質, 技術和服務等方面的定期評定? -Calidad del producto
-Tiempos de entrega
Has the suppliers defined the process to qualify its sub-suppliers and sub-contractors process before commencement of volume
(Ref 8.4.1) 5.2.6 production?_x000D_ 1 Evaluación y Selección del Proveedor
供應商是否對其合格的上游廠商和外包商的工廠定義製程承認的程序?

Has the suppliers defined the effectiveness of the process to control its sub-suppliers and sub-contractors change on their manufactory,
(Ref 8.4.2) 5.2.7 process and raw material?_x000D_ 0
供應商是否定義了對其合格的上游廠商和外包商的工廠, 製程或材料變更的有效管控方法?

Does the suppliers defined the effective process to control its sub-suppliers and sub-contractors corrective action for any out of goal
(Ref 8.4.3) 5.2.8 situation?_x000D_ 0
供應商是否保證上游廠商和外包商的品質系統控制是有效的, 包括對任何超出目標情況的CLCA?

Form No: MF-00032 Rev.3K Quanta Confidential Page : 17 of 78

 Supplier Quality System Audit Report

5: Sub-supplier Quality Mgmt. 供應商品質管理 Self Avg Score: 71.4% Quanta Avg Score: 0.0%
Counts: 21 Counts: 0 Self Score Quanta Score
Subtotal: 15 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks

Has suppliers documented procedure for repair and rework which includes information on the collection, storage, handling and disposition
of defective material?_x000D_ Procedimiento de Producto No Conforme
(Ref 8.4.3) 5.2.9 1
PR-CAL-005
供應商是否對其合格的上游廠商和外包商的工廠要求必須文件化定義修理與重工的相關過程, 包括資料收集, 儲存與搬運及不良品處理?

5.2.10 Has suppliers documented procedure for reliability test as necessary to assure delivery of a zero defect's product (based on process
(Ref 8.4.3) evaluation and prior product performance ) ?_x000D_ 0
供應商是否對其合格的上游廠商和外包商的工廠要求必須文件化定義保障零不良的信賴度要求?

Form No: MF-00032 Rev.3K Quanta Confidential Page : 18 of 78

 Supplier Quality System Audit Report

5: Sub-supplier Quality Mgmt. 供應商品質管理 Self Avg Score: 71.4% Quanta Avg Score: 0.0%
Counts: 21 Counts: 0 Self Score Quanta Score
Subtotal: 15 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks
5.3 Parts Approval
Has the suppliers defined the procedures for parts approval to ensure that purchased products conform to its specified requirements?
(Ref 8.4.3) 5.3.1 _x000D_ 0
供應商是否定義了使用在產品上零部件承認的流程來確認採買物品合乎其規格需求?

Has the suppliers defined the procedures for its tooling qualification and management?_x000D_
(Ref 8.4.3) 5.3.2 0
供應商是否定義了其模具承認的流程及後續的管理?

Does the suppliers' parts approval process include the verification of process control parameters, the release of products and documents
(GR&R, FMEA, PMP, flow chart, etc.) of its sub-suppliers and sub-contractors?_x000D_
(Ref 8.4.3) 5.3.3 1 Ejemplo de PPAP
供應商的零部件承認是否包含了對其上游廠商或外包商之過程程序控制制參數的驗証、產品的放行及文件 (GR&R, FMEA, PMP, flow chart,
etc.)?

Does the suppliers' parts approval process include the verification of condition and settings of manufacturing equipment and tooling of its
(Ref 8.4.3) 5.3.4 sub-suppliers and sub-contractors?_x000D_ 1 Ejemplo de PPAP
供應商的零部件承認是否包含了對其上游廠商或外包商之生產設備和工具的條件和配置的驗証?

Does the suppliers' parts approval process include the verification of critical parameter s/dimensions of parts? (including the study of Cpk,
(Ref 8.4.3) 5.3.5 SPC)_x000D_ 1 Ejemplo de PPAP
供應商的零部件承認是否包含了重要參數/尺寸的驗証? (包括製程能力 Cpk , SPC)

Does the suppliers' parts approval process include the verification of Traceability of Date Code, cavity #, tooling #, and manufacturing
(Ref 8.4.3) 5.3.6 site?_x000D_ 1 Ejemplo de PPAP
供應商的零部件承認是否包含了模穴, 工具及製造工廠的追蹤驗証了?

Does the suppliers' parts approval process include the verification of Inspection/test yield?_x000D_
(Ref 8.4.3) 5.3.7 1 Ejemplo de PPAP
供應商的零部件承認是否包含了檢驗/測試良率驗証?

Are the suppliers' part approval reports conducted prior to mass production?_x000D_
(Ref 8.4.3) 5.3.8 1 Ejemplo de PPAP
部件承認報告是否在生產環境中導入來確認已經達到了量產前的需求?

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 Supplier Quality System Audit Report

6: Inspection & Testing 檢驗和測試 Self Avg Score: 100.0% Quanta Avg Score: 0.0%
Counts: 11 Counts: 0 Self Score Quanta Score
Subtotal: 11 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks
Are there documented procedures for defining inspection and test methods which complies with product specifications and record the
(Ref 9.1) 6.1 test status? 1
是否有程序文件用來定義檢驗及測試方法來遵守產品規範並記錄產品測試狀態?

Does the supplier ensure that incoming product is not used or processed until it has been inspected and verified as conforming to
PR-CAL-004-R14 Procedimiento
(Ref 9.1.3) 6.2 specified requirements?_x000D_ 1
de Inspeccion Recibo
供應商能否確定進來的料件在被使用或處理前能確認及檢驗其標示合乎必需條件?
PR-CAL-004-R14 Procedimiento
Does the supplier inspect, test and identify product as required by the quality plan or documented procedures?_x000D_ de Inspeccion Recibo
(Ref 9.1.1) 6.3 1
供應商是否有檢驗, 測試及辨明其產品合乎之品質計畫及文件程序? *Checklist de inspección recibo
FO-CAL-015
Manual de Calidad MA-CAL-1
Are the final inspection/testing and outgoing product inspection(ex. Out of Box Audits) implemented?
(Ref 9.1.1) 6.4 X 8.5.1 Control de la producción y
供應商是否有執行終檢測試和出貨檢驗 (例如開箱檢驗)?
de la provisión del servicio

Does the supplier assure outgoing products at each stage meet customer goals and utilize extended reliability/regulatory tests on Las pruebas necesarias del
regular basis? (e.g. Drop/vibration, EMI, reliability, safety, ….) producto final lo realiza
(Ref 9.1.3) 6.5 X
供應商是否能確保產品滿足客人起初檢查和測試程序的目標, 且定期利用所謂可靠度/調整能力測試? (例如: 落下/震動, 電磁干擾, 可靠性, directamente el cliente que lo
安全性等) solicita.

PR-CAL-004-R14 Procedimiento
Does the supplier document the sample plan to be used for normal, tightened, reduced, and/or skip lot inspections and meet customer
de Inspeccion Recibo
(Ref 9.1.2) 6.6 goals ? 1
*Checklist de inspección recibo
供應商是否定義了免驗, 正常, 加嚴, 減量檢驗的抽樣計畫並符合顧客的要求?
FO-CAL-015
PR-CAL-004-R14 Procedimiento
Is the conformance or nonconformance of a product inspection or test status identified? (by markings, tags, inspection records, test de Inspeccion Recibo
software, physical location, etc.) and assure only material that has passed specified inspections or tests is utilized or sold? *Procedimiento de producto no
(Ref 9.1.3) 6.7 1
產品合不合乎檢驗或測試的狀況是否有標明? (由記號, 標示, 檢驗記錄,測試軟體, 場地等等), 並確保只有通過檢驗或測試之材料才能出貨或 Conforme PR-CAL-005.
使用? Etiqueta de producto no
conforme FO-CAL-020.
PR-CAL-004-R14 Procedimiento
Are there records which give evidence that the product has passed inspection and/or test with defined acceptance criteria?_x000D_ de Inspeccion Recibo
(Ref 9.1.1) 6.8 1
那些給予產品證明其通過檢驗或和測試的紀錄有否定訂其接受要件? *Checklist de inspección recibo
FO-CAL-015

Is golden sample/template available for inspection/test and properly identified (P/N, Rev., S/N), checked and stored?
(Ref 9.1.3) 6.9 1
golden sample/範本是否用來檢查/測試?是否可以正確的識別 (料號, 版本, 序列號), 查檢和存放?

Procedimientos de Liberación
Are the inspection/test record/report reviewed and approved by the authorized personnel for product release?_x000D_
(Ref 9.1.1) 6.10 1 de Primera Pieza e
檢查/測試的記錄/報告是否為產品的發布被評估和由授權人員批准?
Instrucciones de Trabajo

Does the supplier test coverage meets customer minimum requirement?_x000D_

(Ref 9.1.2) 6.11 1
供應商測試覆蓋率是否滿足顧客的最小需求?

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 Supplier Quality System Audit Report

6: Inspection & Testing 檢驗和測試 Self Avg Score: 100.0% Quanta Avg Score: 0.0%
Counts: 11 Counts: 0 Self Score Quanta Score
Subtotal: 11 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks
Procedimientos de Liberación
Are the test set-up sufficient and adequate to ensure the product quality Quanta required? (e.g. hardware, equipment,
de Primera Pieza Instrucciones
(Ref 9.1.3) 6.12 software/revision, fixture, …etc.)_x000D_ 1
de Trabajo
測試的建立是否充足來保證產品的品質? (例如: 硬體, 設備, 軟體/版本, 治具, …等)
Reporte Diario de Liberación
Procedimientos
Does retain documented information on the release of products and services. The documentation shall include evidence of conformity de Primera Pieza Instrucciones
(Ref 8.6) 6.13 with the acceptance criteria and traceability to the person(s) authorizing the release? 1 de Trabajo
是否保留有關產品和服務放行的文件化資訊。 該文件應包括符合驗收標準的證據以及對授權發佈人的可追溯性證據? Reporte Diario
Ayudas visuales

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 Supplier Quality System Audit Report

7: Calibration 校驗 Self Avg Score: 87.5% Quanta Avg Score: 0.0%

Counts: 8 Counts: 0 Self Score Quanta Score
Subtotal: 7 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks

Are there documented procedures for control of inspection, measuring, test equipment? Including:_x000D_
是否有文件化的程序用來控制檢視, 測量, 測試設備? 包括以下五點:

(a) Equipment master list_x000D_

設備的清單

(b) Calibration interval_x000D_

校驗的時間間隔
Procedimiento de Control de Equipos de
(Ref 7.1.5) 7.1 1
Medición PR-CAL-008
(c) Calibration schedule_x000D_
校驗進度表

(d) Recall list_x000D_

召回列表

(e) Calibration record/report_x000D_

校驗記錄/報告

Procedimiento de Control de Equipos de

Is the calibration conducted under the specified environment conditions (temperature/humidity)?_x000D_ Medición PR-CAL-008
(Ref 7.1.5.2) 7.2 1
校驗是否有在指定的環境標準 (溫度/濕度) 下執行? Programa Verificación / Calibración de
equipos de medición FO-CAL-033
Does the procedure define the disposition of fail-in-calibration equipment and the disposition if product has been built/tested with
Procedimiento de Control de Equipos de
(Ref 7.1.5.2) 7.3 equipment found to be out of calibration? 1
Medición PR-CAL-008
是否有程序定義校驗不合格設備的處理及當設備被校驗不合格時針對產品要如何處置?
Procedimiento de Control de Equipos de
Is the equipment verified or re-calibrated at appropriate intervals and clearly marked as the calibration status? Medición PR-CAL-008
(Ref 7.1.5.2) 7.4 1
設備是否有在適當週期內進行驗証和重新校驗並清楚地標示校驗狀況? Programa Verificación / Calibración de
equipos de medición FO-CAL-033
Procedimiento de Control de Equipos de
Are measuring equipment safeguarded from unauthorized adjustment or re-adjustment?_x000D_ Medición PR-CAL-008
(Ref 7.1.5.2) 7.5 1
測量的設備是否有安全裝置來防止沒有授權的調整和重新調整? Programa Verificación / Calibración de
equipos de medición FO-CAL-033

Is there an official approval control system for all equipment to determine accuracy and precision?_x000D_ El certificado de calidad no consiera esta
(Ref 7.1.5.1) 7.6 0
是否有一個正式的承認管控系統來保證所有的設備精確性和精密度? información

Are Internal calibration measurement standards traceable to international or national measurement standards? Correctly stored,
(Ref 7.1.5.2) 7.7 managed, calibrated and recorded the report ? X Se calibra con proveedor externo
內部校驗所使用的量度標準器是否可追溯至國際或國家標準校驗及紀錄報告? 是否有正確的存儲, 管理 ?

_x000D_Is the master standard for internal calibration has adequate capability (i.e. 10x higher resolution)_x000D_
(Ref 7.1.5.1) 7.8 X
針對內校儀器的部分, 標準量測儀器是否有足夠的精度? (例如, 高出10倍的精度)

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 Supplier Quality System Audit Report

7: Calibration 校驗 Self Avg Score: 87.5% Quanta Avg Score: 0.0%

Counts: 8 Counts: 0 Self Score Quanta Score
Subtotal: 7 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks
Is an appropriate method set up for storing measuring equipment, tools and jigs to separate the good/bed equipment?_x000D_
(Ref 7.1.5.2) 7.9 Calibrated or not calibrated? X No se cuenta con este tipo de herramental
是否有一個適合的模式來建立存放設備, 工具和治具來區別好/壞的設備? 是否可識別為已校驗或未校驗的設備?

(Ref 7.1.5.2) 7.10 Are measuring and test equipment re-calibrated when found not meeting the requirement?_x000D_ 1
Procedimiento de Control de Equipos de
當量測及測試設備未合乎標準條件是否會重新校驗? Medición PR-CAL-008

Has the personnel in charge of calibration been trained to identify the applicability and effectiveness of 3rd party calibration report?
(Ref 7.1.6) 7.11 _x000D_ 1
儀校人員是否被培養訓練能夠鑑別外校報告適用性及有效性?

Has the personnel in charge of internal calibration been certified by an accreditation certificate to implement specific item calibration?
(Ref 7.2 d) 7.12 X Se calibra con proveedor externo
內部儀校人員是否取得認可證書可執行該特定項目的校驗?

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 Supplier Quality System Audit Report

8: Nonconforming Product Control 不合格品管制 Self Avg Score: 93.3% Quanta Avg Score: 0.0%
Counts: 15 Counts: 0 Self Score Quanta Score
Subtotal: 14 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks

Is there a documented procedure to define failure analysis process? Procedimiento de Producto

(Ref 8.7) 8.1 1
是否有一套文件化的程序用來定義不良品分析程序? No Conforme PR-CAL-005

Manual de Calidad MA-CAL-

Is there documented definition for nonconforming product turn around time of rejects and on-site support relative mechanism? 001
(Ref 8.7.1) 8.2 1
是否定義不良品退運處理, 廠商駐廠支援相關機制? Procedimiento de Producto
No Conforme PR-CAL-005
Are there documented procedures for identification and control of nonconforming product and material to prevent its unintended use or Manual de Calidad MA-CAL-
delivery?_x000D__x000D_ 001
(Ref 8.5.2, 8.7.1) 8.3 1
Procedimiento de Producto
是否有程序文件用來識別並管控不良品和材料以防被誤用或者出貨?
No Conforme PR-CAL-005

Are the responsibility and authority for dealing with nonconforming materials/products defined?_x000D__x000D_ Procedimiento de Producto
(Ref 8.7.2) 8.4 1
是否有定義處理不良品物料的權責? No Conforme PR-CAL-005

Does the documented info include identification, evaluation, isolation, disposition and notification for non-conforming products, materials
Procedimiento de Producto
(Ref 8.5.2, 8.7.1) 8.5 and related service? 1
No Conforme PR-CAL-005
不合格產品和物料，及相關服務的提供是否包含識別, 評估, 隔離, 處理和通知等文件化資訊?

Has the supplier taken appropriate actions to the consequences of the nonconformity when nonconforming product is detected after
Procedimiento de Producto
(Ref 8.7.1) 8.6 delivery or use has started?_x000D__x000D_ 1
No Conforme PR-CAL-005
當在交付或開始使用後發現產品不合格時, 供應商是否採取與不合格的影響或潛在影響的程度相應的措施?
Procedimiento de Producto
Does the failure analysis report include the symptom description, action items, related concessions, and responsible party for the failure
No Conforme PR-CAL-005
(Ref 8.7.2) 8.7 items? 1
Reporte de acciones
不良分析報告是否包括不符合狀況的描述，採取的行動或取得的讓步以及該不符合項相關行動的權責歸屬?
correctivas FO-CAL-012

Is there a nonconforming control procedure to review the disposition of nonconforming material? (e.g. "use as is", RTV, scrap,
rework)_x000D__x000D_ and issue the CAR when necessary? Procedimiento de Producto
(Ref 8.7.2) 8.8 1
No Conforme PR-CAL-005
是否有不合格品管控的程式來檢討不合格品的處理?（例如︰"use as is", RTV, 廢料, 重工）並開立改善行動要求報告(CAR)

Will the repaired or reworked goods be processed with related validation under acceptable criteria and recorded? Will the fixed products
Procedimiento de Producto
(Ref 8.7.1) 8.9 be re-inspected and re-tested? 1
No Conforme PR-CAL-005
不合格品經過改正後，是否在產品符合的條件進行了相關的驗證及記錄，並對改正後的產品重新檢驗和測試?

is there a requirement to issue a CAR to related department or sub-tier when the issues happen in customer side/end user?(The failure
analysis must include FA level, equipment, resource and process)_x000D__x000D_ Procedimiento De Acciones
(Ref 8.5.1) 8.10 1
Correctivas PR-CAL-002-R01
在客人端發現的問題是否有要求發改善行動要求報告 (CAR) 給相關單位或其供應商?(不良品分析必須包含不良分析等級, 設備, 資源, 過程)

Is failure analysis performed in in-process for nonconformity?_x000D__x000D_ and issue CAR when failure rate over goal/or impact
production? Procedimiento De Acciones
(Ref 8.5.1) 8.11 1
Correctivas PR-CAL-002-R01
是否分析製程中的不良品?如果不良率超過目標或影響生產是否被要求發改善行動要求報告 (CAR)?

(Ref 8.7.1, Are the documented procedures defined for detail CAR/FA process, include containment/short term/long term/preventive actions?
10.2.2) 8.12 1
是否有文件化程序定義改善行動要求報告(CAR)/不良分析(FA) 的具體流程, 包含圍堵/短長期對策以及預防措施?
Formato de 8D

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 Supplier Quality System Audit Report

8: Nonconforming Product Control 不合格品管制 Self Avg Score: 93.3% Quanta Avg Score: 0.0%
Counts: 15 Counts: 0 Self Score Quanta Score
Subtotal: 14 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks
Does the supplier perform Continuous Improvement Plan for nonconformity? (including P/N, lot #, inspection date, lot size, sample
(Ref 8.7.1,
10.2.2) 8.13 size, reject quantity, and Data analysis, FA, C/A for worst tops and tracking） 0
供應商是否對不合格品執行連續改善?（包含PN, 檢驗日期, 數量, 抽樣數, 不良數等資訊以及風險分析改善和追蹤）

Is there a system to feedback failure analysis and action items to relevant departments? If defect is supplier related, is there any
(Ref 8.7.1,
10.2.2) 8.14 system to feedback to IQC for actions? 1
是否有系統來回饋不良分析和改善對策給相關的部門?如果與其供應商相關, 是否也回饋給IQC來追蹤其供應商之改善?

(Ref 8.7.1, Is a corrective action (including trace back and containment) request issued in case of reliability test failed?_x000D__x000D_
8.15 1 Formato de 8D
10.2.2) 在可靠性測試失敗時, 是否有矯正措施(含追溯,防堵)?

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 Supplier Quality System Audit Report

9: Quality Matrices 品質記錄 Self Avg Score: 100.0% Quanta Avg Score: 0.0%
Counts: 8 Counts: 0 Self Score Quanta Score
Subtotal: 8 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks

Has the supplier defined the quality data need collected to continuously monitor the quality performance against goals?
(Ref 8.5.1) 9.1 1 Inspección de Titna FO-CAL-013
供應商是否定義了需要收集的品質數據來監視其產品的品質狀況是否達到目標?

Does the supplier collect and record the data of incoming quality, such as sampling rate, LRR (lot reject rare)?_x000D__x000D_ Procedimiento de Inspeccion
(Ref 8.5.1) 9.2 1
供應商是否收集並記錄了來料檢驗的品質數據, 比如: 抽樣比率, 不良批退率? Recibo

Does the supplier collect and record the data of manufacturing, testing and inspection yields, such as input quantity, output quantity,
(Ref 8.5.1) 9.3 failure rate and failure symptom at each station?_x000D__x000D_ 1 Hoja Viajera FO-CAL-017
供應商是否收集並記錄了產品製造, 測試和檢驗的品質數據, 比如每一站的投入數, 產出數, 不良率及不良現象?

Does the supplier collect and record the data of out of box audits (OBA), such as sampling rate, failure quantity and failure symptom? Manual de Calidad MA-CAL-1
(Ref 8.5.1) 9.4 _x000D__x000D_ X 8.5.1 Control de la producción y
供應商是否收集並記錄了出貨檢驗的品質數據, 比如的抽樣比率, 不良品數及不良現象? de la provisión del servicio

Does the supplier collected and recorded the quality data of the customer's incoming material inspection or the factory inspection, such as Procedimiento de Inspeccion
(Ref 8.1) 9.5 the sampling rate, the number of defective products and the phenomenon, and took corrective actions? 1 Recibo
供應商是否收集並記錄了客戶端進料檢驗或到廠檢驗的品質數據, 比如的抽樣比率, 不良品數及不良現象並採取改善行動? AQL

Procedimiento de control de
Does the supplier collect and record the data of sub-suppliers and sub-contractors quality performance and take improvement action for
proveedores PR-COM-001
(Ref 8.4.3) 9.6 the worse sub-suppliers or sub-contractors ? 1
Evaluación y Selección del
供應商是否收集並記錄了其上游廠商和外包商的品質數據並對其品質不佳廠商或外包商採取改善行動?
Proveedor
Does the supplier collect and record the quality data after final product delivery, such as Initial Field Incident Rate (IFIR)/Field Incident
Rate (FIR)/Annualized Failure Rate (AFR)/Annualized Return Rate (ARR)and take improvement actions? No aplica debido a que no se
(Ref 8.5.5) 9.7 X
cuenta con quejas de campo
供應商是否收集並記錄了最終產品交付後的品質數據, 比如 IFIR/FIR/AFR/ARR 並採取改善行動?

Manual de Calidad MA-CAL-01

Does the supplier collect and record the data of reliability test result and take improvement actions?_x000D__x000D_
(Ref 8.4.3) 9.8 1 Procedimiento De Acciones
供應商是否收集並記錄了產品可靠性的品質數據並採取改善行動?
Correctivas PR-CAL-002-R01
PR-CAL-002-R01 Procedimiento
Does the supplier collect and record the data of customer return relative data and disposal activities (ex. sorting, rework, re-check) and
De Acciones Correctivas
(Ref 8.7.1) 9.9 take improvement actions?_x000D__x000D_ 1
PR-CAL-005-R4 Procedimiento
供應商是否收集並記錄了客戶退運相關數據及處理活動(例如篩選, 重工, 再確認) 並採取改善行動?
de Producto No Conforme
PR-CAL-002-R01 Procedimiento
Does the supplier could regular report to Quanta for its quality performance and upload relative data to Quanta system?_x000D__x000D_ De Acciones Correctivas
(Ref 8.2.1) 9.10 1
供應商是否可以定期向廣達報告其公司品質狀況並配合上傳相關數據至廣達系統? PR-CAL-005-R4 Procedimiento
de Producto No Conforme

Form No: MF-00032 Rev.3K Quanta Confidential Page : 26 of 78

 Supplier Quality System Audit Report

10: Environmental and Ethics 環境安全及社會責任 Self Avg Score: 88.9% Quanta Avg Score: 0.0%
Self Score Quanta Score
Counts: 18 Counts: 0 Remarks
Subtotal: 16 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x

Does the supplier have ISO 14001certificate? If not, does supplier have a plan/roadmap to achieve the certification? Or provide EIA Sin embargo, se revisan las
E 10.1 (Environmental Impact Assessment) report? 0 regulaciones mexicanas del
供應商是否有ISO 14001的認証?如果沒有, 供應商是否提供了一個計畫來完成認証? 或提供環境影響評估報告? medio ambiente

Does the supplier determine the legal requirements and other requirements related to the company activities and services?_x000D_
E, H 10.2 1
供應商是否確定了與公司活動, 服務相關的法規及其它要求?

Does the supplier has any new or extension construction project? If yes, had supplier been approved for three simultaneity report?
E, H 10.3 _x000D_ X
供應商是否有新建, 擴建項目?如果有, 是否有相應的三同時報告?

Does the supplier measure the workplace in accordance with local law and regulations (such as noise/Emission/waste water, ..,
E 10.4 hazardous substance) ?Do the monitoring data of main pollution comply with the related standards? 0
供應商是否依法規要求對工作場所進行監測, 主要污染物（廢氣, 廢水, 噪聲等）的監測數據是否符合相關標準要求?

Are the waste classed, labeled and stored compliance with related regulation? Do the waste disposal companies have the relevant
E 10.5 certification? 1
固廢棄物是否依法律法規分類, 標識, 儲存?廢棄物處理廠商是否有相關資質認証?

Is the procedure established for the accidents or emergency situations, such as fire or chemical leakage?_x000D_
E, H 10.6 1
供應商是否針對潛在的或緊急情況 (如火災, 化學品洩漏) 建立相應的應急準備與應付程序?

Were the emergency response personnel trained? Will the emergency response plan be regularly exercised and recorded?
E, H 10.7 1
緊急應變人員是否受過培訓?緊急應變計畫是否演練並記錄?

Has the emergency equipment, such as fire-fighting equipment, been maintained?_x000D_

H 10.8 1
應用與緊急應變的設施是否予以維護, 如消防設備?

Are the operators at the special process trained and qualified?_x000D_ No Aplican Procesos
E, H 10.9 X
特殊作業人員是否經過培養訓練並取得上崗証? Especiales en ECONSA

Are the examination for health protection arranged for the operators at the special process, such as radiation operation or hazardous
No Aplican Procesos
H 10.10 substance handling?_x000D_ X
Especiales en ECONSA
是否為特殊作業人員, 如接觸輻射及有害物質的人員, 安排健康檢查?

Does the supplier provide the appropriate PPE (personal protection equipment) for employees? Are the PPE inspected to ensure their
H 10.11 effectiveness? 1
是否為員工提供適合的勞動防護用品?勞防用品是否定期檢查以保證其有效?

Has the supplier identified the significant environmental factors and effectively controlled them?_x000D_
E 10.12 1
供應商是否識別重要環境元素並有效的控制?

Form No: MF-00032 Rev.3K Quanta Confidential Page : 27 of 78

 Supplier Quality System Audit Report

10: Environmental and Ethics 環境安全及社會責任 Self Avg Score: 88.9% Quanta Avg Score: 0.0%
Self Score Quanta Score
Counts: 18 Counts: 0 Remarks
Subtotal: 16 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x

Are flammable, corrosive, and toxic materials properly stored and segregated with necessary protection ?
(Ref 7.5.5) 10.13 Are all chemical materials appropriately packaged and labeled and SDS available ? 1
所有的易燃性, 腐蝕性和有毒性物質是否有適當的分開及儲存?是否所有化學品均有合適的包裝及標識並有SDS報告?

Has the sub-supplier for chemical material been qualified by authorities?_x000D_

E, H 10.14 1
化學品供應商是否有相應的資質授權?

Does the supplier promise that they don't engage or support the use of child labor?_x000D_
S 10.15 1
供應商是否承諾不使用或支援使用童工?

Does the supplier promise that they don't engage or support the use of forced labor, nor personnel be required to lodge ' deposits' or
S 10.16 identity papers upon commencing employ with it? 1
供應商是否承諾其不使用或支援使用強迫性勞動, 也不要求員工在受雇起始時交納'押金'或寄存身分證件?

Does the supplier promise that there is not discrimination based on race, color, age, gender, sexual orientation, ethnicity, religion,
S 10.17 disability or maternity or marital status when employee be hired, promoted and rewarded. 1
供應商是否承諾其在任用員工時不會涉及膚色, 年齡, 性別, 種族, 宗教, 殘障, 婚姻狀況等歧視?

Does the supplier promise that every employee must be treated with dignity and be free from sexual harassment, corporal punishment,
S 10.18 mental or physical coercion, verbal abuse and be able to associate freely. 1
供應商是否承諾其不干涉員工行使遵奉信仰和風俗的權利, 和滿足涉及種族, 社會階層, 國籍, 宗教, 殘障等權力?

Does the supplier promise that they don't engage or support the use of corporal punishment, mental or physical coercion, and verbal
S 10.19 abuse?_x000D_ 1
供應商是否承諾其不從事或支持體罰, 精神或肉體脅迫以及言語侮辱?

Does the supplier promise that they will adhere to local laws and industry standards, and every employee is entitled to working hours
S 10.20 and paid for overtime work ?_x000D_ 1
供應商是否承諾其遵守適用法律及行業標準有關工作時間的規定並對超時工作支付額外報酬?

Does the supplier promise that wages paid are always meet at least legal or industry minimum standards and sufficient to meet basic
S 10.21 needs of personnel? 1
供應商是否承諾其支付的工資總能至少達到法定或行業最低工資標準並滿足員工的基本需要?

Form No: MF-00032 Rev.3K Quanta Confidential Page : 28 of 78

 Supplier Quality System Audit Report

11: Process Control 製程管制 Self Avg Score: 93.5% Quanta Avg Score: 0.0%
Counts: 31 Counts: 0 Self Score Quanta Score
Subtotal: 29 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks
11.1 PMP
Has the supplier documented PMP for the assembly, inspection and testing to ensure that all manufacturing process that affect the
(Ref 8.6.1) 11.1.1 quality of a product are carried out in a controlled condition?_x000D_ 1 Plan de Control Producción FO-CAL-029
供應商是否撰寫了組裝, 檢驗, 測試過程的製程管控計畫PMP來保證其在受控條件下進行生產?

Is there a procedure or plan to specify all Critical Process Parameters and Critical Product Parameters which need monitoring or control?
(Ref 8.6.1) 11.1.2 1 Plan de Control Producción FO-CAL-029
是否有程序或計畫來定義需要監視和管控的重要參數和產品特性?

11.2 Work Instructions

Are the documented work instructions available at each assembly, inspection and testing station?_x000D__x000D_ Plan de Control Producción FO-CAL-029
(Ref 8.6.1) 11.2.1 1
供應商的每一個組裝, 檢驗, 測試站是否都具備其相應的工作指導書? Instrucción de Trabajo

Does the work instructions clearly specify the manner of production, installations/raw materials/specification for each process/station?
Plan de Control Producción FO-CAL-029
(Ref 8.6.1) 11.2.2 _x000D__x000D_ 1
Instrucción de Trabajo
工作指導書是否來定義其生產及裝配方法/使用材料/相關規格?

Have the procedures and work instructions been consistently and effectively implemented by qualified person and Automation
equipment? Plan de Control Producción FO-CAL-029
(Ref 8.6.1) 11.2.3 1
Instrucción de Trabajo
程序和工作指導書是否有被有資格的操作人員或自動化設備始終如一和有效的執行?

Is the procedure defined for qualification and re-qualification requirements of new manufacturing site, new process or process change? Procedimiento de Diseño y desarrollo PR-
(Ref 8.6.1) 11.2.4 1
供應商是否定義了新增製造地/新製程或變更後製程承認或重新承認相關的標準? ING-001

11.3 SPC

Does the supplier define and document the triggers for the purpose of initiating a stop build ?
(Ref 8.6.1 9.1.3) 11.3.1 0
供應商是否定義並記錄觸發停線的標準(機制)?

Have all relevant employees been trained, qualified and recorded according to the documented SPC training plan?_x000D__x000D_
(Ref 8.6.1 9.1.3) 11.3.2 1
所有相關人員是否有依SPC訓練計畫來加以訓練, 考核認證和紀錄?

Does supplier adopt statistics for all critical process and parameters? (Control chart, CP/CPK research)供應商是否對所有關鍵過程及參數
11.3.3 1
採用統計管制?(控管圖表, CP/CPK研究)

Does vender analysis the SPC data related to process/product characteristic and the part over the control limit or the trend? Also to take
11.3.4 corrective/preventive actions for improvement? 1
SPC中的製程/產品特性數據和超出管制範圍或趨勢分析的數據在是否得以分析改善並採取矯正及預防對策?

Has the supplier performed the process FMEA and high RPN shall have the appropriate risk abatement measures implemented?
11.3.5 _x000D__x000D_ 1 AMEF FO-ECN-009
供應商是否對製程的潛在失效模式做了分析, 並採取適當的措施降低風險?

Form No: MF-00032 Rev.3K Quanta Confidential Page : 29 of 78

 Supplier Quality System Audit Report

11: Process Control 製程管制 Self Avg Score: 93.5% Quanta Avg Score: 0.0%
Counts: 31 Counts: 0 Self Score Quanta Score
Subtotal: 29 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks

Does the supplier validate the manufacturing, test and inspection equipment (including fixtures) can produce a product meet design intent
(Ref 9.1.1) 11.3.6 and customer requirements and recorded? (GR&R is performed)_x000D__x000D_ 1
供應商是否確定其製程, 測試, 檢驗的設備符合設計和客戶的要求, 具有重複性和再現性並記錄?

11.4 ECN

Is there a procedure defined for engineering changes?_x000D__x000D_ Procedimiento de Diseño y desarrollo PR-
(Ref 8.5.6) 11.4.1 1
是否有程序來定義工程變更? ING-001

Are engineering changes reviewed, verified and approved by authorized personnel prior to implementation?_x000D__x000D_ And is
Procedimiento de Diseño y desarrollo PR-
(Ref 8.5.6) 11.4.2 there a system to verify and feedback the ECN implement status? 1
ING-001
任何工程修改是否有經過權責人員在其執行前驗證審核及批淮? 並且有系統來確認其工程變更執行狀況?
11.5 Product transfer and release

Are there established procedures for product introduction/transfer? (e.g. established work instructions, documentation checklist,
Manual de Calidad MA-CAL-001
equipment checklist, product pilot run, pre-production, first article review, etc.)_x000D__x000D_
(Ref 8.2.2) 11.5.1 1 8.2.2 Determinación de los requisitos para
是否有建立產品的導入/轉移程序? (例如: 建立工作指導, 文件檢查列表, 設備確認清單, 產品試做, 試產, 首件檢查等等)
los productos y servicios

11.6 Process Audit

Is the process audit checklist available and adequate for monitoring and measuring of the quality management system processes ?
Solo se realizan Auditorias al Sistema de
(Ref 9.1.1) 11.6.1 _x000D__x000D_ X
Gestion de Calidad
是否有製程稽核查檢表和被充分使用?

Are the audits and corrective actions implemented well?_x000D__x000D_ Solo se realizan Auditorias al Sistema de
(Ref 9.1.1) 11.6.2 X
稽核和改善行動是否被妥善的執行? Gestion de Calidad
Are the improvement items reflected from customer complaints included in the checklist? Solo se realizan Auditorias al Sistema de
(Ref 9.1.1 8.8) 11.6.3 X
稽核清單是否考慮涵蓋客訴相關改善項目? Gestion de Calidad

Is there a comprehensive Preventive Maintenance Plan for all equipment, tools, golden sample used in the manufacturing, inspection and
Solo se realizan Auditorias al Sistema de
(Ref 9.1.1) 11.6.4 test of products and updated record?_x000D__x000D_ X
供應商是否對機器, 工具和標準樣本的有一個全面的定期檢修計畫並紀錄? Gestion de Calidad

Form No: MF-00032 Rev.3K Quanta Confidential Page : 30 of 78

 Supplier Quality System Audit Report

11: Process Control 製程管制 Self Avg Score: 93.5% Quanta Avg Score: 0.0%
Counts: 31 Counts: 0 Self Score Quanta Score
Subtotal: 29 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks
11.7 Safety and Regulation

Is there a documented procedure to define the safety certification to meet related safety and regulation requirements, it includes 1
是否有程序文件來定義安規認證，以滿足相關的安全和法規的要求，它包括

(1)Is the R&R defined of safety and regulation in the procedure and responsible personnel assigned?
1
程序書是否明確定義了安規相關的組織分工和權責範圍？

(2) Is the related person well educated and qualified?

1
相關人員是否有教育訓練和資格認證?

(3) Does it define to test and certify substances in product BOM for safety concerns?
S, R 11.7.1 1
在產品安規問題上是否定義物質的測試和驗證要求?

(4) Does vender notice customers the safety concerned changes on time?
1
有關安規的變更, 是否及時通知客戶 ?

(5) Does it define the usage scope of safety marking should be consistent to the one when getting product certification? Will the marking
on the unit and outer carton (if any) be checked before shipping? 1
是否定義安規標誌的使用需與產品認證時的範圍一致及出貨前是否有確認產品本體與外箱（如有）安規標誌一致?

(6) Does it define the traceability of risk product in case of safety marking being canceled?
如有安規標示被取消時，風險產品是否被追溯？ 1

Form No: MF-00032 Rev.3K Quanta Confidential Page : 31 of 78

 Supplier Quality System Audit Report

11: Process Control 製程管制 Self Avg Score: 93.5% Quanta Avg Score: 0.0%
Counts: 31 Counts: 0 Self Score Quanta Score
Subtotal: 29 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks
Trazabilidad PR-CAL-006
Is there a procedure to define the identification requirements for all products, including the repaired/reworked stocks and WIP (work in
Procedimiento de Identificación y
(Ref 8.6.2) 11.8.1 process) from each stage? 1
Trazabilidad PR-CAL-006
是否有程序定義對所有產品的產品識別需求包含生產的各個階段中的维修和重(返)工等庫存和線上品?

Is there an on line WIP tracking system existed? (Shop floor control information system or Bar code system)_x000D__x000D_if it can be
El material que se encuentra en proceso
(Ref 8.6.2) 11.8.2 tracked to key components and related DC/LC/MFG/shipping date? X
cuenta la con la identificación FO-CAL-004
是否有在線WIP的跟蹤系統? (Shop floor控制資訊系統或者條碼系統?) 是否可以追溯到關鍵零部件以及之DC/LC/製造和出貨資訊?

Are the required messages on identification tag (bar code label or S/N label) for both product ID and WIP cross linked? El material que se encuentra en proceso
(Ref 8.6.2) 11.8.3 X
產品編號和供應商加工中的識別標籤 (條形碼或者序列標籤) 中所需要的內容被交叉關聯? cuenta la con la identificación FO-CAL-004

Are assemblies properly marked and tracked through the assembly process to ensure no steps in the process flow are missed?
_x000D__x000D_ El material que se encuentra en proceso
(Ref 8.6.2) 11.8.4 X
cuenta la con la identificación FO-CAL-004
所有組裝是否有適當標示及追循來確認沒有一道程序被忽略於組裝過程?
11.9 Handling
Are there procedures for handling, storing, packaging and delivery of product and materials?_x000D__x000D_ And how to ensure
conformance to specified requirement? Procedimiento de Identificación y
(Ref 8.6.4) 11.9.1 1
Trazabilidad PR-CAL-006
是否有一套程序用來處理, 儲存, 包裝, 及運送其產品?如何確保執行與定義一致?

Are those vehicles and tools regularly maintained to be under good condition?_x000D__x000D_ Procedimiento de Mantenimiento PR-
(Ref 8.6.4) 11.9.2 1
所有的搬運車輛和工具是否有依照其訂定的程序加以維持? MTO-01

Are the material control records maintained per the procedures defined?_x000D__x000D_ Procedimiento de Inspección Recibo PR-
(Ref 8.6.4) 11.9.3 1
是否按照程序進行物料控制紀錄並維護? CAL-104

Does the supplier provide methods and means of handling that prevent damage or deterioration?_x000D__x000D_
(Ref 8.6.4) 11.9.4 1
供應商是否有提供其處理產品的方法及重要性來預防產品上的損害及品質惡化?

Form No: MF-00032 Rev.3K Quanta Confidential Page : 32 of 78

 Supplier Quality System Audit Report

11: Process Control 製程管制 Self Avg Score: 93.5% Quanta Avg Score: 0.0%
Counts: 31 Counts: 0 Self Score Quanta Score
Subtotal: 29 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks

Are all ESD systems are properly installed and maintained ? e.g. grounding main system, instrument, fixture…etc.所有的ESD系統是否被正
(Ref 8.6.1) 11.9.5 X
確的安裝和維護? 例如: 接地主系統, 工具, 治具等

Are all ESD-sensitive materials stored in anti-static containers?_x000D__x000D_

(Ref 8.6.4) 11.9.6 X
所有的ESD敏感材料是否有儲存於防靜電的包裝?

Are there monitoring systems for environment condition, such as temperature, humidity, particle count…etc. ?_x000D__x000D_
(Ref 8.6.4 7.1.3) 11.9.7 X
是否有環境條件的監控系統, 比如溫度, 適度, 空氣中微粒統計等?

Are all MSD (Moisture Sensitive Device) materials stored in the appropriate environment and monitored ?所有的濕敏材料是否被適當儲存 No se cuenta material que tenga estas
(Ref 8.6.4) 11.9.8 X
並紀錄? especificaciones

Is shelf life control properly defined and implemented for required product and materials?_x000D__x000D_
(Ref 8.6.4) 11.9.9 1
保存期限控制是否對有需要的產品和物料正確的定義和執行?

Does it define the quarantining marking, verification mode, and material disposition when the products are overdue or getting
(Ref 8.6.4) 11.9.10 deteriorated? 1
當產品變壞和過期的時候, 隔離標示，驗証的模式和物料的放置是否被定義?

Are the materials and products issued according to FIFO?_x000D__x000D_

(Ref 8.6.4) 11.9.11 0
材料及成品的發出是否按照先進先出?

Are control of recycle packing materials (e.g. carton, PE bag, plastic box, ESD containers …) properly defined and implemented?
(Ref 8.6.4) 11.9.12 _x000D__x000D_ 1
再生包裝材料的控制 (比如硬紙板, PE袋, 塑膠箱, 防靜電容器等) 是否被正確的定義和執行?

Form No: MF-00032 Rev.3K Quanta Confidential Page : 33 of 78

 Supplier Quality System Audit Report

12: Green Product Management 綠色產品管理 Self Avg Score: 100.0% Quanta Avg Score: 0.0%
Self Score Quanta Score
Counts: 35 Counts: 0 Remarks
Subtotal: 35 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x
GP.1 綠色產品之相關管理體系 Green product related management system
Se encuentra en etapa de
Is there a Green Product Management compliance system in place and responsible personnel appointed?_x000D__x000D_ Including HF?
GP.1.1 1 implementación y desarrollo
是否有綠色產品管理體系並已指派負責人員? 包含鹵素部分?
la ISO 14001

Is there training for Green Product Management compliance system ? Does the training material cover laws,regulation and customer Se encuentra en etapa de
GP.1.2 requirements? 1 implementación y desarrollo
是否有綠色產品管理體系培訓, 教材是否涵蓋法律法规, 客戶要求? la ISO 14001

Se encuentra en etapa de
Is the related communication regarding Green Product compliance revealed to all correlative departments?
GP.1.3 1 implementación y desarrollo
有關綠色產品符合性相關溝通是否已全員覆蓋至相關工作階層?
la ISO 14001

Has supplier understood the Quanta Environmental Guarantee Letter sign-up requirement and be aware of to promise the products are
Pendiente de recibir los
GP.1.4 compliance with Green Product Management?_x000D__x000D_ X
requerimientos de cliente
貴司是否已經明瞭必須簽署廣達規定之環境保證書並承諾其產品符合綠色產品管理要求?

Is the Halogen-Free and RoHS guideline compliance with definition for incoming material sampling?_x000D_The sampling frequency of high risk Se encuentra en etapa de
GP.1.5 is suitable or not? 1 implementación y desarrollo
無鹵和RoHS綠色產品管理規範中, 是否明確定義來料抽樣程序? 高風險之材料/產品是否抽樣頻率合理? la ISO 14001

Regarding design standard and material specification, is there Green Product Specification to prohibit or restrict the usage of EHS hazardous Se encuentra en etapa de
GP.1.6 substances in the product, process and raw materials? 1 implementación y desarrollo
是否在設計標準和材料規格中對產品、製程和原物料之環境有害物質的禁止或限制使用, 訂定了綠色產品規範? la ISO 14001

Is the list of EHS banned or restricted for use in the green product guideline compliance with the Green Product Management regulation and Se encuentra en etapa de
GP.1.7 Quanta requirement?_x000D_ 1 implementación y desarrollo
綠色產品規範中的環境有害物質禁止或限制清單是否符合綠色產品管理之法規要求和符合廣達標準? la ISO 14001

Se encuentra en etapa de
Does it define to regularly review or update the list of EHS banned or restricted items in the green product guideline ?
GP.1.8 1 implementación y desarrollo
綠色產品規範中, 是否針對環境有害物質禁止或限制使用的管制項目予以審查或更新??
la ISO 14001

Se encuentra en etapa de
Is a policy of definition available to effectively distinguish the green products and material?
GP.1.9 1 implementación y desarrollo
是否有定義可以有效的區分綠色產品和材料?
la ISO 14001
GP.2 綠色產品及材料承認 Green product and material approval

Is there a procedure available to review the BOM of green products in order to ensure the whole product and each components are Green
Product Management compliance prior to mass production?_x000D_Is there a procedure to request the suppliers listed on BOM to audit its sub- Se encuentra en etapa de
GP.2.1 suppliers and sub-contractors processes which are mixed and polluted easily? 1 implementación y desarrollo
是否有規定在量產前審核確認綠色產品的材料清單以保證每個材料和整個產品都符合綠色產品管理的法規和客戶要求? 也規定針對材料清單中的上 la ISO 14001
游廠商和外包商對容易混用及汙染的供應商流程進行審核?

During the green material qualification process, does it require vendors to provide inspection data (test report) for the EHS material of the Se encuentra en etapa de
GP.2.2 product? Also to review the test report for the homogeneous substance covered and confirm the report timeliness?綠色材料的承認過程中, 是否要 1 implementación y desarrollo
求供應商提供其產品關於環境管理物質的檢測資料（測試報告），並對所涵蓋的均質檢測報告進行審核? 和確認報告的時效性? la ISO 14001

Form No: MF-00032 Rev.3K Quanta Confidential Page : 34 of 78

 Supplier Quality System Audit Report

12: Green Product Management 綠色產品管理 Self Avg Score: 100.0% Quanta Avg Score: 0.0%
Self Score Quanta Score
Counts: 35 Counts: 0 Remarks
Subtotal: 35 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x

Se encuentra en etapa de
Is a policy of P/N definition available to ensure the multi-sources of have the same criteria of green material?_x000D__x000D_
GP.2.3 1 implementación y desarrollo
是否有材料料號定義的規範, 從而能保證同一料號下的不同廠商之零件都符合同樣樣的綠色材料等級?
la ISO 14001

Are there any sub-materials which are not stated in BOM but will be consumed and contacted with the product, such as alcohol, solder paste,
solder wire, label, double-sided adhesive tape, Mylar and etc., classified in the Green Management Material List? Are there Green Product risk Se encuentra en etapa de
GP.2.4 evaluation and management systems for these sub-materials? 1 implementación y desarrollo
類似酒精、焊錫、錫絲、標籤、雙面膠、Mylar等不在BOM表裡面，但與產品有接觸並消耗之輔材，他們是否在綠色管理材料清單中?是否有這些輔 la ISO 14001
材的綠色產品風險評估及管理方案?

Has the suppliers understand the importance on their guarantee to ensure their green material shipped are Green Product Management Se encuentra en etapa de
GP.2.5 1 implementación y desarrollo
compliance and test data are real and accurate?供應商是否明白保證函的重要性, 從而確保提交之綠色材料符合綠色規範和測試資料的準確性。 la ISO 14001

Has the supplier been required to provide the notification if any changing of manufacturing locations, processes, raw materials, component Se encuentra en etapa de
GP.2.6 constructions or construction methodologies?_x000D_(Including sub-tier supplier, sub-contractors or customers) 1 implementación y desarrollo
供應商是否有資訊傳達流程告知如產品的製造地, 製程, 原物料, 零組件或組裝工法之變更? (包含其上游供應商或外包商或客戶) la ISO 14001

Has the test reports on environmental hazardous substance been resubmitted and revaluated during the change of above item? Se encuentra en etapa de
GP.2.7 _x000D__x000D_ 1 implementación y desarrollo
如有上述變更時, 是否要求再次提供測試報告並對環境管理物質再進行評估? la ISO 14001
GP.3 綠色產品製程管制 Green Product process control
Se encuentra en etapa de
Does the production line exclusively operate for production of green products?_x000D__x000D_
GP.3.1 1 implementación y desarrollo
生產線是否專用於生產綠色產品?
la ISO 14001

Has the contamination prevention procedure been defined in case of sharing production facility, jig and its effectiveness confirmed? Se encuentra en etapa de
GP.3.2 _x000D__x000D_ 1 implementación y desarrollo
對於共用設備及治具, 是否定義了預防污染措施並得到有效確認? la ISO 14001

Is there a process management procedure defined to prevent the mix-up or misuse for environmental hazardous substance or non-conforming Se encuentra en etapa de
GP.3.3 material during the operation?_x000D__x000D_ 1 implementación y desarrollo
製程管理文件是否訂定合理的操作規範以防止在操作中混用和誤用禁用物質之材料? la ISO 14001

In case of field return material or defective parts for repair, is there a procedure defined to prevent the mix-up or misuse for environmental Se encuentra en etapa de
GP.3.4 hazardous substance during the operation?_x000D__x000D_ 1 implementación y desarrollo
對於不良材料和退修品, 是否訂定合理的操作規範以防止在操作中混用和誤用禁用物質? la ISO 14001

Has identification control been provided for green materials/products and environmental hazardous substance non-conforming Se encuentra en etapa de
GP.3.5 materials/products?_x000D__x000D_ 1 implementación y desarrollo
是否有綠色產品/材料和環境有害產品/材料的鑑別管控? la ISO 14001
GP.4 綠色產品及材料管控 Green Product and material control
Is there an incoming material or product inspection procedure for environmental hazardous substance? (If supplier do the hazardous substance Se encuentra en etapa de
GP.4.1 inspection, go to GP4.2; if outsourcing test, go to GP4.3) 1 implementación y desarrollo
是否有訂定環境有害物質相關材料或成品的抽驗程序? (如為自行檢測請接續GP4.2項目, 如為委外測試者請接續GP4.3項目) la ISO 14001

Form No: MF-00032 Rev.3K Quanta Confidential Page : 35 of 78

 Supplier Quality System Audit Report

12: Green Product Management 綠色產品管理 Self Avg Score: 100.0% Quanta Avg Score: 0.0%
Self Score Quanta Score
Counts: 35 Counts: 0 Remarks
Subtotal: 35 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x

If supplier do the hazardous substance inspection by themselves, does supplier define hazardous substance inspection process? (Ex. dismantle Se encuentra en etapa de
GP.4.2 and inspection SOP, equipment calibration, strength/resolution/energy calibration, calibration standards control......etc.) 1 implementación y desarrollo
如為自有檢測, 是否有訂定環境有害物質檢驗的相關流程(如: 拆分及檢驗SOP、設備校準、強度校正、解析度校正、能量校正、校準標片管制等等) la ISO 14001

Form No: MF-00032 Rev.3K Quanta Confidential Page : 36 of 78

 Supplier Quality System Audit Report

12: Green Product Management 綠色產品管理 Self Avg Score: 100.0% Quanta Avg Score: 0.0%
Self Score Quanta Score
Counts: 35 Counts: 0 Remarks
Subtotal: 35 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x

Are there lab selection criteria for outsourcing tests? Ex. lab approved by Quanta, or 3rd party lab with ISO 17025 certificate? Is it defined that
the paste, liquid, or semi-solid samples need to be dried into dry samples for testing? Se encuentra en etapa de
GP.4.3 1 implementación y desarrollo
如委外測試, 是否訂定外部實驗室選定的基準, 例如廣達認可之實驗室或通過ISO17025認證之協力廠商實驗室。是否有定義到膏狀、液態、或半固態
la ISO 14001
樣品需烘乾成乾樣送測?

Se encuentra en etapa de
Has the inventory of environmental hazardous raw materials been well monitoring?_x000D__x000D_
GP.4.4 1 implementación y desarrollo
是否已對倉庫中含環境有害物質之原材料的庫存加以妥善監管?
la ISO 14001

Does the vender follow the laws to retain the test data and records related to the Green Product Management compliance system? How long to Se encuentra en etapa de
GP.4.5 keep and maintain the data? 1 implementación y desarrollo
是否依法令有政策來保存綠色產品管理體系的相關記錄和測試資料, 要保存多長時間? la ISO 14001

Is the Halogen-Free product guideline defined in the design standard & material specification to restrict the use of environmental hazardous Se encuentra en etapa de
GP.4.6 substances (EHS) in parts, process and products?_x000D__x000D_ 1 implementación y desarrollo
是否有針對產品, 製程和原物料之環境有害物質的限制使用訂定了無鹵素產品之規範並定義在設計標準和材料規格中? la ISO 14001

Se encuentra en etapa de
Is the list of Halogen-Free guideline compliable with Quanta requirement?_x000D_
GP.4.7 1 implementación y desarrollo
無鹵素物質的產品管制項目是否符合廣達標準?
la ISO 14001

Is there a process management procedure and SOP defined to prevent the mix-up or misuse for Halogen material during the operation? Se encuentra en etapa de
GP.4.8 _x000D__x000D_ 1 implementación y desarrollo
是否訂定合理的程序書與操作規範以防止混用和誤用鹵素物質? la ISO 14001

GP.5 綠色產品及材料的檢測(此章為供應商具備檢測設備用，若不具備，須制訂相關認證流程)
Testing of green products and materials (This chapter is for the supplier to have testing equipment, if not, relevant certification procedures must be established)

In Green Product guideline, is there clear definition to ensure the test equipment is capable of detecting RoHS restricted substance or Halogen Se encuentra en etapa de
GP.5.1 material? Also the calibration capability to detect the restricted substances stated previously? 1 implementación y desarrollo
綠色產品規範中, 是否明確定義檢驗設備具備RoHS限用物質及/或鹵素物質檢測能力和檢驗設備在前述限用物質檢測能力校準方式? la ISO 14001

Is the list of Halogen-Free guideline compliance with definition to make sure tester/engineer is qualified and understands HF knowledge? Se encuentra en etapa de
GP.5.2 _x000D_or a qualified certificate in place? 1 implementación y desarrollo
綠色產品規範中, 是否明確定義檢驗人員具備無鹵素物質知識及資質? 有相對應的資格證書? la ISO 14001

Does the XRF tester have national approved " Radiation safety and protection " certificate? Wearing Radiation measuring card and monitored Se encuentra en etapa de
GP.5.3 with periodical medical examination? Are the protection and accidence management during testing been planned? 1 implementación y desarrollo
XRF檢測人員是否有國家認可"輻射安全與防護"合格證? 佩戴輻射計量卡並有週期性體檢監控?檢測中的防護及意外處理已適當規劃? la ISO 14001

Se encuentra en etapa de
Does vender use standard material (Ex. EC681K and so on) to check testing equipment accuracy regularly? Is the standard material valid?
GP.5.4 1 implementación y desarrollo
是否定期使用標準物質(例如:EC 681K...等) 確認檢測設備的準確度?使用的標準物質是否在有效期內?
la ISO 14001

Se encuentra en etapa de
Does vender process chemical test or outsourcing testing to the samples which are over XRF control limit?
GP.5.5 1 implementación y desarrollo
是否對超出XRF管控限值的樣品進行化學測試或委外測試確認?
la ISO 14001

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 Supplier Quality System Audit Report

12: Green Product Management 綠色產品管理 Self Avg Score: 100.0% Quanta Avg Score: 0.0%
Self Score Quanta Score
Counts: 35 Counts: 0 Remarks
Subtotal: 35 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x

Se encuentra en etapa de
Is XRF control limit setting less than or equal to 70% of the value of the chemical control limit?
GP.5.6 1 implementación y desarrollo
XRF管控限值設置是否小於或等於化學管控限值的70%?
la ISO 14001

Se encuentra en etapa de
Are the materials used for RoHS and Halogen testing homogeneous ones?
GP.5.7 1 implementación y desarrollo
用於RoHS、鹵素測試的材料是否為均質材料?
la ISO 14001

備註:(1)若工藝過程包含切割、熔合配比、稀釋（混合或配製）分裝、塗布、發泡、射出（注塑）成型，或成品不可拆分至均質，成品檢驗可取代進料監控，並測試符合要求。如:碳帶、PP帶、清洗劑、膠水、標籤、膠
帶、泡棉、塑化包材（PE膜）、塑膠棧板、紙護角、紙箱等
Remarks: If the process includes cutting, fusion ratio, dilution (mixing or compounding) packing, coating, foaming, ejection (injection) molding, or the finished product can not be disassembled further to
homogeneous materials, the test for incoming materials can be replaced by test for finished product. The test result must meet the requirement. Ex. ribbon, PP band, cleaner, glue, labels, tape, foam, plastic
package (PE film), plastic pallets, paper corner, carton and so on.
(2)若工藝過程為切割組裝，成品的有害物質可依進料檢驗管控。如:木棧板及膠合棧板等。
If the processes are cutting and assembling, the hazardous substance control for finished product can follow the control for incoming materials. Such as wooden pallet and glued pallets.
(3)錫類, 膠類輔材進料和成品均需進行檢驗。
Tin or glue type sub-materials must be controlled for both incoming and finished product inspection.

Form No: MF-00032 Rev.3K Quanta Confidential Page : 38 of 78

 Supplier Quality System Audit Report
Self Quanta
13: Automotive Product Management 汽車產品管理
Avg 0.0% Avg 0.0%
Score: Score: Quanta Score
Review Guidelines 審查指南 Remarks
Counts: 0 Counts: 0
Subtotal #REF! Subtotal 0 Y=1 N=0 N/A=x

1. 計畫 Planning

供應商通過第三方認證符合 ISO9001 要求。 證書未失效 Certification has not expired.

1.1 包含認證機構，認證日期 及(或)重新認證日期。

供應商通過第三方認證符合ISO 14001要求。 證書未失效 Certification has not expired.

1.2 包含認證機構，認證日期 及(或)重新認證日期。

供應商通過第三方認證符合 IATF 16949 要求。 證書未失效 Certification has not expired.

1.3 包含認證機構，認證日期 及(或)重新認證日期。

針對公司的管理，供應商明確制定了組織及系統化的流程，包含: 確認各關鍵流程指標 (如:不良率，品質重點, 8D及問

* 公司願景及策略 vision and strategy 題解決, 反應時間, 交期及品質..等) 及其檢討頻率 (月
* 各流程的監控指標 Process to follow up customer's requirement .年)
* 客戶稽核及滿意度 customer survey and satisfaction 確認客戶滿意度 (製造、品質、物流、採購、研發..
* 持續改善活動 Continual improvement activities 等)
1.4 * 人員及設備的資源配置 以趨勢圖/實際成果確認改善活動的有效性

供應商有文件化流程，定義客戶期望、目標及要求需被鑑別且定期更 與關鍵品質相關的客戶期望，適用於所有與客戶相關
新。
的活動。
1.5 供應商品質改善指標應依據行業標準進行合理設置。

供應商有文件化流程，將所選的對策分配到適當的管理級別, 以便進 管理階層每月確認持續改善計畫且指派權責人員負責

行審查、跟蹤和改進。 各項活動。
1.6

2. 分層審核 Layered Audit

Form No: MF-00032 Rev.3K Quanta Confidential Page : 39 of 78

 Supplier Quality System Audit Report
Self Quanta
13: Automotive Product Management 汽車產品管理
Avg 0.0% Avg 0.0%
Score: Score: Quanta Score
Review Guidelines 審查指南 Remarks
Counts: 0 Counts: 0
Subtotal #REF! Subtotal 0 Y=1 N=0 N/A=x

有分層審核流程並有效實施，確認程序控制的符合性，識別持續改進 分層審核是確認製程控制符合要求並識別持續改進機
的機會，建立與員工間言傳身教的互動。 會的有效工具。
管理層通過現場審核來確認程序控制有效、員工技能
管理層負責分層審核的實施，每一級管理層都應參加分層審核。 和行為符合，對正確有效的行為予以肯定。通過言傳
身教的互動加強與員工的交流。
核查分層審核實施層級、關聯的人員和設定的審核頻
次符合要求。
核查分層審核表的內容是否適用（依不同層級人員的
2.1 設定審核要求）？通過定期/不定期的更新審核要求
來持續關注現場的薄弱點。

分層審核有效實施並有完整記錄。 審核發現的所有問題都必須記錄在審核發現問題清單
內，當班內不能解決的問題必須傳遞到下一班次持續
審核發現的所有不符合項的整改必須被有效跟蹤。
解決。
2.2 核查分層審核人員的審核方法並對比其審核結果與現
場實際狀態的一致性。

Form No: MF-00032 Rev.3K Quanta Confidential Page : 40 of 78

 Supplier Quality System Audit Report
Self Quanta
13: Automotive Product Management 汽車產品管理
Avg 0.0% Avg 0.0%
Score: Score: Quanta Score
Review Guidelines 審查指南 Remarks
Counts: 0 Counts: 0
Subtotal #REF! Subtotal 0 Y=1 N=0 N/A=x

3. 風險管理 Risk Management

所有車用零部件皆有制定 FMEA及控制計畫。 有文件化的程序定義如何製作DFMEA﹑PFMEA﹑控
並有一個健全的流程來定義如何制定文件。 制計畫及持續改善。相關標準須符合AIAG發行的
FMEA手冊。
*在開發PFMEA / DFMEA時，供應商使用流程圖或
替代控制計劃。
3.1 *供應商審查DFMEAs / PFMEA，識別“潛在的故障
原因”，並在適用的情況下實施防錯。

PFMEAs 對所有的生產操作都進行了的PFMEA分析，PFMEA
運用最新版PFMEA對所有生產過程進行風險分析。PFMEA必須由包 是由由包括製造團隊成員在內的多功能團隊聯合完成
括製造團隊成員在內的多功能團隊聯合完成。基於嚴重度、發生頻次 的。有風險評估和排序方法（不優先使用RPN值）
進行PFMEA風險評估和持續改進。
和探測度建立風險評估和識別方法（不能優先使用RPN值），並用於 確認PFMEA文件覆蓋了所有的生產操作，特別關注
PFMEA持續改進。 對標識、搬運等操作的PFMEA分析。確認PFMEA文
在PFMEA中正確識別所有可能失效模式（如用錯零件、混料、異物 件描述包括正確的產品要求、基於失效模式的各種可
控制等），PFMEA文件的描述正確。 能原因。嚴重度評估涵蓋了對所有客戶的影響，包括
3.2 工廠內部、客戶和最終使用者。

Form No: MF-00032 Rev.3K Quanta Confidential Page : 41 of 78

 Supplier Quality System Audit Report
Self Quanta
13: Automotive Product Management 汽車產品管理
Avg 0.0% Avg 0.0%
Score: Score: Quanta Score
Review Guidelines 審查指南 Remarks
Counts: 0 Counts: 0
Subtotal #REF! Subtotal 0 Y=1 N=0 N/A=x

PFMEAs - 風險降低和年度回顧 尋找定期開展風險降低持續改進活動來避免缺陷流出

PFMEAs - Risk Reduction & Annual Review 工序活動的證據。
定期開展風險降低持續改進活動來避免缺陷流出工站。 確認對優先改進項的行動方案包括：1、建議措施，
2、責任人，3、相關時間計畫。
對優先改進項的行動方案應包括：1、建議措施，2、責任人，3、相 確認是否有風險順序評估/排序方法來識別優先改進
專案。
關時間計畫。 工廠管理層必須參與優先改進項的風險降低活動並批
3.3 定期在生產現場進行逆向PFMEA檢查以識別新的潛在失效模式。
准相應措施。
驗證逆向PFMEA發現的問題是否已整改完成並體現
在相應的過程流程圖、PFMEA、控制計畫和作業指
導書中。

過程控制管理 - PFMEA–過程控制計畫-作業指導書 抽查確認PFMEA、控制計畫和相關標準化操作文件

PFMEA、控制計畫、標準化操作文件定義充分，層層間有效傳遞。 內容的完整性和資訊傳遞正確。
定義的關鍵控制點在對應的工位上和標準化操作文件中有標識。
評審關鍵工序和相關的標準化作業文件，有相關的關
3.4 鍵特性標識。

4. 量具控制 Gauge Control

量具校準及測量系統分析 按管理規定有效進行MSA（如R&R）和週期檢定。
受控管理測量裝置，定期進行測量系統分析（如R&R、偏移、線性、 確認結果符合或對不符合的結果採取行動。
穩定性等）、測量裝置檢定/校驗。 MSA應涵蓋對應量具涉及的所有特性
所有量檢具在檢定有效期內。
現場隨機抽取3個量檢具來驗證其是否被受控管理並
4.1 按週期檢定合格。

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5. 製程控制 Process Control

按過程控制計畫要求實施 / Process Control Plan Implemented 抽取程序控制計畫部分要求，確認按要求的頻次和樣
按過程控制計畫要求（頻次和樣本數）實施過程控制並按要求保留相 本數實施了程序控制並按要求保留相關的記錄（如圖
表、檢查表等）。確認有反應計畫並在發現不符合時
關的記錄 (如控制圖、檢查記錄單等）。有反應計畫並在發現不符合
時按反應計畫有效實施。 按反應計畫有效實施。
確認程序控制頻次和樣本量的確定依據以及與實際失
過程控制頻次和樣本數基於嚴重度和發生頻次確定。過程控制中檢 效情況的關聯。
驗/測試頻次的設定需滿足檢驗/測試結果出來前產品不能被發運到客 確認定期評審程序控制頻次和樣本數。 確認過程檢
戶處。 驗/測試的樣本量和頻次滿足客戶的最低要求。
驗證程序控制中檢驗/測試頻次的設定滿足檢驗/測試
定期評審程序控制頻次和樣本數。 特定程序控制要求應被滿足並保留 結果出來前產品不能被發運到客戶處。
確認如電鍍、塗裝等特殊工藝的控制要求被滿足並保
審核記錄， 對偏差項實施改進。
5.1 留審核記錄， 對偏差項實施改進和跟蹤。

最佳實踐 - 按要求的頻次和樣本量進行的檢驗/測試
能在產品離開車間前完成並給出測試結果。

偏差管理 核查工廠批准的可實施臨時替代或偏差接受的裝置清
工廠應識別可臨時替代或偏差接受的裝置。對所有批准的臨時替代/偏 單。
差接受方案，要進行風險評估並建立完整的作業指導書 確認對所有批准的臨時替代/偏差接受方案都進行了
定期回顧已實施的臨時替代/偏差管理活動來尋求降低或消除再次實施 風險評估，並建立了完整的作業指導書。
的可能性。 該臨時替代/偏差接受方案應得到包含顧客在內的書
面批准。
核查是否定期回顧/檢查臨時替代/偏差管理方案以尋
5.2 求降低或消除實施的可能性。

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先進先出/物料搬運過程 通過物料的有序流動實現先進先出，保證物料的品質
有工廠的先進先出和物料搬運過程管理規定並應用於所有工位。有良 不受影響。
好的目視化管理應用。 目視化管理包括流動方向指示、先進先出指示牌 等
。
在製品存儲用包裝，料架，料框能有效防護物料不受損傷。 優先推薦使用流動式貨架或輥架的存儲方式來保證物
料的先進先出。盡可能避免在死角處存儲物料（除非
有充分的理由）。
確認各部門/區域對物料的先進先出和搬運過程管理
。
在製品存儲用包裝，料架，料框能有效的標識物料狀
5.3 態並防護物料在存儲和搬運過程中不受損傷。

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6. 合格/不合格物料的區分 Nonconforming Material / Material Identification

合格/不合格物料的區分 現場核查確認員工理解如何處理不合格/可疑零件。
有不合格物料的處理流程，員工理解如何處理不合格/可疑物料並遵守
6.1 。

合格物料的堆放、存儲和識別符合要求。 確認合格物料的堆放、存儲和標識是有效的。
確認不合格/可疑物料被清晰的標識和/或有效的隔離
不合格品/可疑品被清晰的標識和/或有效的隔離（ 如 紅、黃、綠顏色 ，有效應用紅黃綠色標進行標識、定位和隔離。
標識的有效使用）。 確認過程中所有被移出的產品都被有效標識和/或隔
離。
報廢或可疑物料與正常物料必須有效隔離。
自動剔除工站剔除的零件不能被隨意取出，隔離物料
的取出須有相應的管控方法以避免被錯誤使用。
6.2

有發佈的遏制流程來確保建立有效的遏制中斷點。有相關的遏制行動 確認使用區域遏制工作表，對零件可能存儲的所有區
和結果記錄。 域（包含臨時存儲區域）進行了遏制。遏制範圍必須
涵蓋從進料，加工到發運的全部過程。
6.3

按照產品的追溯要求建立了追溯方法，對返工件也有相應追溯（如需 物料應該被物理性標記（如貼標籤、劃標識等）或噴
）。 漆，除非能通過其他方法（如電子系統）有效識別，
避免被錯誤使用。
6.4

7. 防錯 Error Proofing

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7.1 防錯驗證/Error proofing /Detection Verification 有防錯裝置驗證標準化作業文件。

每班開機前對所有的防錯裝置進行功能（失效或模擬失效）檢查，以 確認每班開機前對所有的防錯裝置進行了防錯驗證。
確認防錯功能有效，如失效按程序控制計畫的反應計畫實施。 確認有團隊成員理解的反應計畫，包含遏制措施。
防錯失效的行動計畫應標準化並易於理解。

7.2 防錯樣件要有清晰標識，要保留防錯驗證的記錄。 有防錯裝置清單。

做好防錯樣件管理與校準（如需）。
確認防錯樣件被清晰標識，有效管理。

8.返工/返修控制 Rework/Repair Control

返工返修/拆解 / Rework / Repair Confirmation / Tear Down 確認返修返工後物料或拆解回用物料至少有一個額外
線上/離線返修都必須按批准的標準化操作要求實施。 的獨立確認過程（第2人或設備）。返修過程需得到
返修返工或拆解回用物料至少有一個額外的獨立確認過程（第2人或 客戶的PPAP批准。
設備）。
返工後物料至少返回取出工位以確保執行控制計畫中的所有檢查和實 拆解工位必須有對應的標準化操作文件來確保拆解後
驗項目。 的回用零部件品質，並明確定義可以回用的零件和必
8.1 須報廢的零件清單。
PFMEA要評估返工操作的失效風險，相關流程圖中
定義返工後零件應返回到取出工位或之前的工位。

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9. 快速回應 Fast Response

快速回應 / Fast Response Process 所有重大品質問題上升到快反會議（如: 客戶抱怨、
符合快速回應的最低要求(依據廣達或特定客戶要求) 感官檢驗工位)。回顧看板或問題清單，選擇3個已經
工廠管理層應確保問題被定期的跟蹤。工廠管理層參加每日會議並跟 關閉的問題核查問題解決和關閉有效性
蹤審核相關文件（如快速反應看板、問題解決報告、PFMEA、控制 確認工廠管理層有效參與了問題解決過程的跟蹤。
計畫、標準化作業文件、分層審核等）。 確認工廠管理層積極參加每日會議並跟蹤審核相關文
件
9.1

Lesson Learned 確認相關文件被評審並更新（如快反看板、問題解決

明確定義問題關閉的退出條件和時間計畫。 報告、PFMEA、控制計畫、標準化作業文件、分層
糾正措施橫向展開和經驗教訓總結
審核等）。
9.2 確認進行了糾正措施的橫向展開和經驗教訓總結。

團隊合作解決問題 / Team Problem Solving Process 所有重大品質問題上升到快反會議（如: 客戶抱怨、

在組織的各個層級有完善的、標準化的問題解決流程。 感官檢驗工位)。回顧看板或問題清單，選擇3個已經
有明確定義的問題解決啟動標準。
有效的實施問題定義，根本原因分析和解決對策。 關閉的問題核查問題解決和關閉有效性。
團隊合作有效解決問題，組長有效跟蹤和推動問題解決。 確認工廠管理層有效參與了問題解決過程的跟蹤。
確認工廠管理層積極參加每日會議並跟蹤審核相關文
件。
9.3 確認相關文件被評審並更新（如快反看板、問題解決
報告、PFMEA、控制計畫、標準化作業文件、分層
審核等）。
確認進行了糾正措施的橫向展開和經驗教訓總結。

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品質關注點檢查 / Quality Focused Checks 快速反應、客戶回饋和問題解決的高風險專案都應在

每班對關鍵特性的高風險項目進行品質關注檢查。 分層審核的品質關注點檢查或其他適用的檢查清單中
來源於客戶回饋和問題解決的高風險專案都應在品質關注點檢查或其 體現，並每班檢查。
他適用的檢查清單中體現，並每班檢查。 每班對關鍵特性的高風險項目進行品質關注檢查。
9.4

10. 標準化操作 Standardized Work

10.1 標準化操作 / Standardized Work 對所有操作，工廠應建立用於培訓和幫助員工理解的
對所有操作按企業標準格式建立符合安全、品質和節拍要求的作業指 標準化操作文件
導書。
必須詳細描述操作的具體步驟、方法和要求，以確保所有操作工的每 根據工廠批准的標準化操作文件執行標準化操作；
一次操作都執行相同的動作。 標準化操作文件應明確定義做什麼、詳細規定怎麼做
（關鍵點）並解釋為什麼要這麼做；
在生產工位確認有標準化操作文件並按文件要求執行
。
在工位上觀察3次完整的操作迴圈，與對應的標準化
操作文件比較，確認主要的操作步驟和操作關鍵點被
理解和遵守。

10.2 5S 確認工作場地的管控，如5S要求，有定義、被執行
工作場地的管控應符合要求。 並有監控管理。
詢問團隊成員如何實施5S並對其監控管理（如通過
分層審核、5S評審等）。

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11. 變更管理 Change Management

變更管理 / Process Change Control 確認文件是否定義相關變更的風險評估, 並記錄相關
供應商應有一個文件化的過程來控制和反應產品實現變化影響。 任何 風險分析的證據。
的變化影響皆應進行評估。
11.1

工廠內與設計、人、機、料、法、環相關的過程變更都被充分驗證。 確認所有的變更都按照工廠變更管理流程實施，並得
對來源於客戶和內部的變更，工廠遵循文件化的變更管理流程並同步 到相關管理部門的批准。
更新PFMEA（如需）。
變更（產品設計變更、工藝變更、分供方工藝變更）實施前通過多功
能小組會議形式進行充分的討論和交流。
11.2

品質門（驗證崗位/終檢） 確認基於實際要求應用品質門（驗證崗位、終檢）
所有產品在發運前必須進行終檢。可以是100%的檢驗、抽檢或基於 核查品質檢查組合使用指點/劃線、觸摸、聽、計數
風險的評審。 等檢查方法。
驗證崗位（終檢）的所有檢查項目必須是之前的過程中檢查過的。品 核查在出現如新專案投產、臨時替代、重大變更、長
質檢查應納入標準化操作要求。可以組合使用指點/劃線、觸摸、聽、 時間停機後恢復生產、客戶回饋（如快速反應）時，
計數等檢查方法 加嚴品質檢查。
出現如新項目投產、臨時替代、重大變更、長時間停機後恢復生產、
11.3 客戶回饋，應改為連續的產品或品質檢查

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變更管理-生產試運行 核查PTR零件數量的合理性。確認在各個層級做好了
基於風險確定合理的PTR數量。在各個層級做好變更內容的交流和溝 變更內容的交流和溝通。
通。 有效的管控、存儲和清晰標識PPAP批准前後的零件
有效的管控、存儲和清晰標識PPAP批准前後的零件和PTR零件。 和PTR零件。
如需在客戶處實施PTR，覆蓋了客戶的所有生產地。
11.4 有對應的中斷點記錄。

12. 異物管理 Contamination Requirements

異物管理 / Contamination Requirements 識別製造過程中可能導致混入的異物和異物來源，可
產品被有效防護防止異物進入。 能的異物有飛濺的液體、被污染的物料、加工過程中
的切屑或油料、灰塵、潤滑脂、髒的料箱、鐵銹等。
確認工廠執行異物控制。
如果客戶有清潔度要求，確認按要求的頻次進行檢測
並建立趨勢性跟蹤圖表、對超出控制限和超差不合格
12.1 的結果實施整改。

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13. 維護保養 Maintenance

維護保養 / Maintenance 按規定實施設備和工裝維護保養，保證生產正常運行
設備工程師、生產線和設備維護保養人員的共同參與才能實現卓越可 和可靠交付。
靠的設備維護保養（TPM）。 - 關鍵維修備件清單
識別關鍵維修備件，做好維修備件的定義、安全庫存和有效管理。 - 維修備件的存儲管理：入庫/存儲/消耗
維護保養計畫必須覆蓋所有設備和工裝，做好預防性的維護保養，根 - 存儲狀況
據實際情況建立並實施預見性的維護保養。 - 電腦輔助管理系統
- 管理台賬（抽查關鍵維修備件確認與台賬一致）
- 平均損毀修復時間MTTR 和 平均故障間隔時間
MTBF
確認按計劃對生產設備、工裝和檢具實施了維護保養
。
13.1 確認實施了預防性和預見性維護保養。
維護保養的頻次是合理的。

14. 分供方管理 Supply Management

分供方管理 / Supply Management 是否有相應的流程對分供方的所有內外部問題進行跟
制定分供方管控指標並跟蹤其表現； 蹤？
分供方年度評審並跟蹤關閉審核發現的問題。 是否要求分供方執行快速回應流程？
對每一級分供方問題解決的有效性是否進行跟蹤？
確認對分供方有週期性的評審以提升2級關鍵分供方
14.1 的能力

15. 培訓 Training

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Avg 0.0% Avg 0.0%
Score: Score: Quanta Score
Review Guidelines 審查指南 Remarks
Counts: 0 Counts: 0
Subtotal #REF! Subtotal 0 Y=1 N=0 N/A=x

對每個員工按其工作崗位要求和發展計畫制定培訓計畫並有效實施。 有效實施培訓計畫是保證員工勝任其工作崗位並發揮
作用關鍵。
按工廠需求建立年度培訓計畫和時間表並得到管理層
的認可。
評審培訓計畫並確認其內容能充分滿足工廠需求。
15.1 確認按培訓計畫按時完成對應的培訓。

標準化的有效培訓。 確認有標準化的培訓方法，如4步法。審核員工的培
對所有員工建立技能矩陣並持續更新。 訓過程是否按要求實施。
確認對所有員工建立了柔性技能矩陣表並及時更新。
15.2

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14.1 Declaration of Requirement and Measurement Applicability, and TL 9000 Profile and Scope 要求手冊和測量手冊適用性聲明及TL 9000概況和範圍
Does the supplier declare in its registration profile any requirements determined as not applicable, as well as any measurement
14.1.1 exemptions claimed?
(Ref TL
4.3.C.1)
x
供應商是否在其註冊資料中聲明確定為不適用的任何要求，以及所要求的任何測量豁免？

Does the supplier seeking certification determine, in coordination with its Certification Body (CB), the
-TL 9000 scope statement,
-ISO 9001 scope statement,
-requirements determined as not applicable,
-measurement exemptions,
-registration specialty options,
-NACE codes,
-product categories,
-locations or sites,
-ISO 9001 version,
-TL 9000 Requirements and Measurements release levels, and
-use of Advanced Surveillance and Reassessment Procedure (ASRP).
供應商認證前，是否與認證機構協調，確定
- TL 9000範圍描述,
(Ref TL
14.1.2 - ISO 9001範圍描述, x
4.3.C.2)
- 確定的不適用要求,
- 豁免的測量指標,
- 註冊專項選擇,
- NACE(歐洲共同體經濟活動統計分類)代碼,
- 產品分類,
- 位置或場所,
- ISO 9001版本,
- TL 9000要求和測量手冊的版本,
- 進階監督審查和再驗證程序(ASRP)的應用。

Is all the registration information recorded and maintained on TL 9000's Registration Management System (RMS) in a registration
profile? And the TL 9000 Administrator does provide relevant information to the IAF database of accredited certifications?
(Ref TL 是否將所有的註冊資料記錄並維護在註冊管理系統(RMS)的註冊概況中? 及TL 9000管理者是否把相關資訊提供至認可機構的IAF資料庫?
4.3.C.2)
14.1.3 X

Does the certificate issued by the CB reference the registration profile on the RMS by the TL ID number assigned to the registration by
(Ref TL
14.1.4 the TL 9000 Administrator when the profile is created? X
4.3.C.2) 認證機構發出的證書是否參考RMS上的註冊概況，該概況乃透過在建立概況時TL 9000管理者分派的TL ID編號獲取?

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Does the scope statement include:
a) an identification of the company being registered, which may encompass the entire company, a company unit, or a combination of
units
b) products/product lines covered by the registration. If not all products/product lines are included in the registration, then either the
(Ref TL included or excluded products/product lines shall be listed
4.3.C.2)
14.1.5 範圍描述是否包括: X
a) 註冊公司之識別，可包括整個公司，單一公司，或多個單位的組合
b)註冊涵蓋之產品/產品線，若非所有產品/產品線包含於註冊範圍中時，包含或排除之產品/產品線必須被列出。

Does the scope statement not include:

a) product category codes,
b) locations or sites,
c) ISO 9001, Requirements Handbook and Measurements Handbook release levels,
d) registration specialty option,
e) other parameters identified as individual fields in the registration profile.
範圍描述是否不包括:
(Ref TL a) 產品類別代碼
4.3.C.2)
14.1.6 X
b) 位置或場所
c) ISO 9001、要求手冊或測量手冊的版本
d) 註冊專項的選擇
e) 其他於註冊概況中個別領域的參數。

14.2 Leadership and Customer Focus 領導統御與客戶導向

Does the supplier establish and maintain methods for communicating with selected customers to share expectations for quality
(Ref TL improvements of products and services?
5.1.2.C.1)
14.2.1 X
供應商是否建立及維持與選定的客戶溝通的方法，以分享客戶對提升產品和服務品質的期望?

Does the outcome of customer communication generate actions for resolving identified issues and provide opportunities for improving
(Ref TL
14.2.2 customer satisfaction? X
5.1.2.C.1) 客戶溝通的結果是否產生行動措施以解決識別出的問題，並提供改進客戶滿意的機會?
14.3Planning 規劃
Do the supplier quality objectives include targets for the TL 9000 measurements defined in the Measurements Handbook?
(Ref TL 供應商的品質目標是否包括測量手冊中規定的TL 9000指標?
6.2.1.C.1)
14.3.1 X

Do the supplier implement methods for collaboration with customers on quality planning activities?
(Ref TL 供應商是否實施方法以在品質規劃活動方面和客戶合作?
6.2.2.C.1)
14.3.2 X

Does the supplier establish joint quality improvement programs with selected customers?
(Ref TL 供應商是否與選定的客戶建立共同的品質改進方案?
6.2.2.C.1)
14.3.3 X

Do the supplier implement methods for collaboration with external providers on quality planning activities?
(Ref TL 供應商是否實施方法以在品質規劃活動方面和外部供應者合作?
6.2.2.C.2)
14.3.4 x

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Do the supplier's quality planning activities include plans to achieve long- and short-term quality objectives? Are performance to these
quality objectives monitored and reported to top management? Do the top management demonstrates their active involvement in long-
(Ref TL and short-term quality planning?
6.2.2.C.3)
14.3.5 供應商的品質規劃活動是否包括達到長、短期品質目標的計劃? 這些目標的績效是否被監視並報告給最高管理者? 同時最高管理者是否證 x
明他們積極參與了長期和短期的品質規劃?

14.4 Support & Competence 支持和能力

Does the supplier establish and maintain documented plans for continuity of operations, disaster recovery, infrastructure, and security
restoration to ensure supplier's ability to continue to support its products and services? Do business continuity plans include, at a
(Ref TL minimum, crisis management, disaster recovery, and information technology?
7.1.1.C.1)
14.4.1 x
供應商是否建立和維護文件化計劃在營運、災害恢復、基礎設施和安全恢復的可持續性方面，確保公司有持續支援其產品和服務的能力?
業務持續性計劃是否包含危機管理、災害恢復和資訊技術?

Are the business continuity plans periodically evaluated for effectiveness and reviewed with appropriate levels of management?
(Ref TL 業務持續性計劃是否定期評估其有效性並經適當級別的管理階層審查?
7.1.1.C.1)
14.4.2 x

Does the supplier determine, provide, and maintain security for the infrastructure?
(Ref TL 供應商是否確定、提供和維護基礎設施的安全性?
7.1.3.C.1)
14.4.3 x

Is monitoring and measuring equipment that is either inactive or unsuitable for use visibly identified and not used? Is all monitoring and
(Ref TL
14.4.4 measuring equipment that does not require calibration identified? x
7.1.5.2.C.1)
停用的或不適用的監視和測量設備是否明顯識別且不能被使用? 所有不需要校驗的監視和測量設備是否予以識別?

Does the supplier that develops internal training courses establish and maintain methods to ensure consistency in course planning,
(Ref TL
14.4.5 development, and delivery? x
7.2.C.1) 供應商是否開發內部訓練課程時，建立並維持方法以確保課程規劃、開發和實施的一致性?

Are the personnel who have a direct impact on the quality of products and services, including top management, trained in and apply the
fundamental concepts of continual improvement, problem solving, and customer satisfaction?
(Ref TL
7.2.C.2)
14.4.6 對產品和服務品質有直接影響的員工，包括最高管理層，是否在持續改進、問題解決和客戶滿意等基本概念方面接受訓練並應用? x

Do the supplier implement methods to ensure personnel are aware of and able to participate in training that affects product or service
quality? Do the methods address
a) communication of training opportunities
(Ref TL b) availability of training
7.2.C.3)
14.4.7 供應商是否實施方法確保員工能意識到並參與影響產品和服務品質的訓練課程? 方法是否規定 x
a) 訓練機會的溝通
b) 訓練的可獲得性

Do all personnel with functions that involve handling, storage, packaging, preservation, or delivery of ESD-sensitive products receive
training in ESD protection prior to performing their jobs? Are the type and frequency of ESD refresher training defined by supplier?
(Ref TL 所有職能涉及ESD敏感產品的處理、儲存、包裝、防護或交付的員工是否都在進行工作前接受ESD防護的訓練? 供應商是否規定ESD再訓
7.2.C.4)
14.4.8 x
練的方式和頻率?

Do the supplier offer appropriate levels of advanced quality training?

(Ref TL 供應商是否提供適當程度的進階品質訓練?
7.2.C.5)
14.4.9 x

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Where the potential for hazardous conditions exists, does the training content include:
a) methods for task execution,
b) personal safety requirements and appropriate protective equipment,
c) awareness of hazardous environment, and
d) protection of the equipment.
(Ref TL 在有潛在危險情況存在的地方，訓練內容是否包括以下:
7.2.C.6)
14.4.10 x
a) 任務執行的方法
b) 人員安全的要求及適當的防護設備
c) 對危險環境的意識
d) 設備防護

Do the supplier identify activities for which operator qualification and requalification are necessary? Are the qualification and
requalification requirements established for identified activities? Do the at a minimum, these requirements address education,
experience, training, and demonstrated skills? Does the supplier communicate this information to all those affected?
(Ref TL
7.2.HV.1)
14.4.11 供應商是否識別操作人員的資格認可和再認可的活動? 針對識別的活動是否建立資格認可和再認可的要求? 是否這些要求描述至少涉及教 x
育程度、經驗、訓練並展示技能? 供應商是否和所有受影響的人溝通這些資訊?

Do the supplier inform personnel of its quality performance and the level of customer satisfaction, including the results of management
14.4.12 reviews (see TL 9.3. Management review)?
(Ref TL
7.4.C.1)
x
供應商是否通知員工它的品質績效和客戶滿意程度，包括管理審查的結果(見TL 9.3. 管理審查)?

Do the supplier control all customer-supplied documents and data (e.g., network architecture, topology, capacity, installation termination
assignments, drawings, and databases)? If these documents and data influence the realization and/or support of products and/or
services.
(Ref TL
7.5.3.2.C.1) 14.4.13 假如客戶提供的文件和數據對產品和/或服務的實現和/或支持會產生影響，供應商是否控制所有客戶提供的文件和數據(例如，網絡結構、 x
拓撲、容量、安裝終端分配、圖紙和資料庫等)?

14.5 Operation 營運
Does the supplier establish and maintain documented information that covers the life cycle of its products and services? Does the
documented information include, as appropriate, the processes, activities, and tasks involved in the concept, definition, development,
introduction, production, operation, maintenance, and disposal of products or cessation of services?
(Ref TL 供應商是否建立並維護完整覆蓋產品和服務生命週期的文件化資訊? 適當時，文件化資訊是否包括概念、定義、開發、導入、生產、運行
8.1.C.1)
14.5.1 x
、維護，以及產品處置或服務終止所涉及的過程、活動與任務?

Does the supplier establish and maintain methods for the identification and analysis of security risks and vulnerabilities for products and
services throughout their life cycle? Are the results of the analysis used to support secure network operation by prevention or mitigation
of security vulnerabilities in product and service design and operational controls.
(Ref TL
8.1.C.2)
14.5.2 供應商是否建立與維護整個生命週期中產品和服務安全風險和漏洞的識別與分析的方法? 藉由預防與降低產品設計和運行控制作業中的安 x
全性漏洞，將分析的結果用於支援網絡安全運行。

Is the continuing effectiveness of the design and operational controls for the supplier assessed throughout the product and service life
(Ref TL
14.5.3 cycle by the selection and use of appropriate security measurements? x
8.1.C.2) 供應商是否透過產品和服務的整個生命週期中，選擇和使用適當的安全措施，以評估產品設計和運行控制持續的有效性?

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Does the supplier maintain documented information for the discontinuance of manufacturing and/or support of products and services?
Does the documented information include
a) cessation of full or partial support after a certain period of time,
b) archiving product and/or service documentation and software,
c) responsibility for any future residual support issues,
d) transition to the new product and/or service, if applicable,
e) accessibility of archive copies of data,
f) disposition of supplier's parts and assemblies.
(Ref TL 供應商是否維護終止製造和/或產品和服務的支援之文件化資訊? 文件化資訊是否包括:
8.1.C.3)
14.5.4 x
a) 在某一時間之後全部或部分停止支援
b) 產品和/或服務文件及軟體的存檔
c) 對未來任何遺留支援問題的職責
d) 如適用，轉換到新產品和/或服務
e) 存檔數據備份的可獲取性
f) 供應商的零件及組合件的處置。

Does the supplier ensure that internally developed software and/or tools used in the product and service life cycle are subject to the
(Ref TL
14.5.5 appropriate quality method(s)? x
8.1.C.4) 供應商是否確保在產品和服務生命週期中使用的內部開發軟體和/或工具，符合適當的品質方法?

Except for those products and services specifically excluded from severity level reporting, do the supplier assign severity levels to
customer-reported problems based on the impact to the customer in accordance with the definitions of critical, major, and minor problem
reports contained in the Measurements Handbook? Is the severity level used in determining the timeliness of the supplier's response?
(Ref TL 除了嚴重度報告特別被排除的產品和服務外，供應商是否基於對客戶的影響，根據測量手冊中對關鍵、嚴重和輕微問題報告的定義，來指
8.2.1.C.1)
14.5.6 x
定客戶所回報問題的嚴重度? 是否根據嚴重度來確定供應商做出反應的及時程度?

Does the supplier maintain documented information for the escalation and resolution of customer-reported problems?
(Ref TL
14.5.7 供應商是否維護文件化資訊以升級和解決客戶回報的問題? x
8.2.1.C.2)

Does the supplier provide the customer with feedback on problem reports?
(Ref TL
14.5.8 供應商是否向客戶對其回報的問題提供回饋? x
8.2.1.C.3)

Does the supplier maintain documented information for identifying and replacing products that are unfit to remain in service?
(Ref TL
14.5.9 供應商是否維護文件化資訊以識別和替換不適合繼續服務的產品? x
8.2.1.HS.1)

Does the supplier maintain documented information to notify all customers who may be affected by a critical problem report?
(Ref TL
8.2.1.HS.2) 14.5.10 供應商是否維護文件化資訊以通知可能受關鍵問題報告影響到的所有客戶? x

Does the supplier establish and maintain a method for affected customers to obtain real time information about current outages?
供應商是否建立並維護一種方法以使受影響的客戶獲得有關當前中斷的及時信息?
Note: This requirement is applicable only to supplier that supply services to end-customers.
(Ref TL
8.2.1.V.1)
14.5.11 注：此要求僅適用於向最終客戶提供服務的供應商。 x

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Does the supplier establish and maintain methods for contract review which address:
a) product and service acceptance criteria and criteria review process,
b) method(s) for handling problems detected after product and service acceptance, including customer complaints,
c) plan(s) for removal and/or correction of nonconformities after applicable warranty period or during product and service maintenance
contract period,
d) identification of risks and possible contingencies,
e) adequate protection of proprietary information,
f) supplier's responsibility with regard to outsourced work,
g) activities carried out by customer, including the customer's role in requirements, specifications and acceptance,
h) facilities, tools, and software items to be provided by the customer,
i) all referenced standards and documented information.
(Ref TL 供應商是否建立和維持合約審查的方法，其內容包括:
8.2.3.1.C.1) 14.5.12 a) 產品和服務的允收準則和準則的審查過程 x
b) 在產品和服務允收後才發現的問題之處理方法，包括客戶抱怨
c) 在適用的保固期後或在產品和服務合約約定的維護期內，對不合格的消除和/或矯正計劃
d) 風險及可能的緊急應變的識別
e) 專有資訊的適當保護
f) 公司對於外包工作的職責
g) 由客戶執行的活動，包括客戶在要求、規格和允收的職能
h) 由客戶提供的設施，工具和軟體
i) 所有的參考標準和文件化資訊。

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Counts: 0 Counts: 0 Self Score Quanta Score
Subtotal: 0 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks 1 0X
Are the supplier's project planning activities based on the defined product and service life cycle model (see TL 8.1.C.1 Life Cycle Model)? Throughout the project life cycle, do the
planning activities include:
a) project organizational structure,
b) roles, responsibilities, and accountabilities of the project team,
c) roles, responsibilities, and accountabilities of related teams or individuals, within and outside supplier, and interfaces between them and the project team,
d) methods for scheduling, issue resolution, and management and customer reporting,
e) estimation of project factors,
f) assumptions in the plan,
g) budgets, staffing, and schedules associated with project activities,
h) the various method(s), standards, documented information, and tools to be used,
i) other related project dependencies (e.g., risk management, development, testing, configuration management, and quality),
j) project-specific development or service delivery environment and physical resource considerations (e.g., resources to address development, user documentation, testing,
operation, required development tools, secure computing environment, lab space, workstations, etc.),
k) customer, user, and external provider involvement during the product and service life cycle (e.g., joint reviews, informal meetings, and approvals),
l) management of project quality, including appropriate quality measures,
m) design for X (DFx) as appropriate to the product and service life cycle,
n) lessons learned from previous post-project analyses and retrospectives, including root cause analysis and corrective actions to be taken to preclude repetition in future projects,
o) project-specific training requirements,
p) required certifications (e.g., product and/or service certifications or employee technical certifications),
q) proprietary, usage, ownership, warranty, and licensing rights.
供應商是否根據已確定的產品生命週期模式規劃專案活動(見TL 8.1.C.1 生命週期模式)? 在整個專案生命週期中，規劃活動是否包括：
a) 專案組織結構
b) 專案團隊的職能、職責和責任
(Ref TL
8.3.2.C.1)
14.5.13 c) 相關團隊或個人在公司內外部的職能、職責和責任，及他們和專案團隊之間的接口點 x
d) 進度安排、問題解決、管理和客戶報告的方法
e) 專案因素的預估
f) 計劃中的假設
g) 與專案活動相關的預算、人員配備和進度安排
h) 各種將被使用的方法、標準、文件化資訊和工具等
i) 其它相關的專案相依性(例:風險管理、開發、測試、配置管理和品質)
j) 專案特定的開發或服務交付環境和實體資源的考慮(例: 處理開發、使用者文件的測試、操作、需要的開發工具、安全的電腦環境、實驗室空間、工作站等的資源)
k) 在產品和服務生命週期中的客戶、使用者、和外部供應者的參與(例: 聯合審查、非正式會議及批准)
l) 專案品質的管理，包括適當的品質措施
m) 適當時，在產品和服務的生命週期中使用面向產品生命週期的設計(DFx)
n) 從先前專案分析後所得到的經驗和回顧，包括根本原因分析和在將來專案中排除重覆發生而採取的矯正措施
o) 專案特定的訓練要求
p) 要求的認證，(例:產品和/或服務的認證或員工的技術認證)
q) 專利權、使用權、所有權、保固權和許可權。

Does the supplier identify, analyze, and control the risks to the project that can impact cost, schedule, quality, or performance of product
14.5.14 and service?
(Ref TL
8.3.2.C.2)
x
供應商是否識別、分析和控制專案中會影響成本、進度、品質或產品和服務績效的風險?

Does the supplier establish and maintain documented information to trace each documented requirement through design and test?
14.5.15 供應商是否建立並維護文件化資訊，通過設計和測試追蹤每個文件化的要求?
(Ref TL
8.3.2.C.3)
x

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 Supplier Quality System Audit Report

14: Telecommunications Products Management 電信產品管理 Self Avg Score: 0.0% Quanta Avg Score: 0.0%
Counts: 0 Counts: 0 Self Score Quanta Score
Subtotal: 0 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks 1 0X
Does the supplier test planning include determining and documenting, as necessary? The
a) scope of testing (e.g., unit, feature, integration, system, acceptance, field, migration, and regression),
b) types of tests to be performed (e.g., functional, boundary, usability, performance, regression, interoperability, stress),
c) traceability to requirements,
d) test environment (e.g., relevancy to customer environment, operational use),
e) test coverage (degree to which a test verifies product and service requirements, sometimes expressed as a percent of requirements
tested),
f) expected results,
g) data definition and database requirements,
h) set of tests and repeatable test cases (e.g., inputs, outputs, test criteria),
i) use of external testing,
j) method(s) of reporting and resolving defects,
k) customer test requirements, and
l) predefined exit criteria.
必要時，供應商的測試計劃是否包括決定及文件化：
a) 測試範圍(例: 件數、特徵、整合、系統、允收、領域、移轉及回歸)
(Ref TL
8.3.2.C.4)
14.5.16 b) 將要進行的測試種類(例: 功能、邊界、使用性、性能、回歸、相互操作性、壓力) x
c) 對要求的可追溯性
d) 測試環境(例: 客戶環境的相關性，操作使用)
e) 測試覆蓋率(一項測試能驗證產品功能和服務符合要求的程度，有時用要求被測試的百分比來表示)
f) 預期結果
g) 數據的定義和資料庫的要求
h) 測試組合，重覆測試案例(輸入、輸出、測試準則)
i) 外部測試的使用
j) 報告和解決缺陷的方法
k) 客戶測試要求
l) 預先定義的完成準則。
Are the results of testing and subsequent action taken retained as documented information?
測試結果和其後所採取的措施是否以文件化資訊的方式保留?

Does the supplier develop and execute a plan to integrate the hardware, software, and/or service components to ensure they interact as
designed? Does the planning include:
a) methods and documented information,
b) responsibilities,
c) schedule for integration,
d) test requirements.
(Ref TL 供應商是否開發和執行一個計劃，將硬體、軟體和/或服務的組成整合起來，以確保按設計進行交互作用? 規劃是否包括：
8.3.2.C.5)
14.5.17 a) 方法和文件化資訊 x
b) 職責
c) 整合的計劃時程
d) 測試要求。

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 Supplier Quality System Audit Report

14: Telecommunications Products Management 電信產品管理 Self Avg Score: 0.0% Quanta Avg Score: 0.0%
Counts: 0 Counts: 0 Self Score Quanta Score
Subtotal: 0 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks 1 0X
Does the supplier establish and maintain a method(s) to perform configuration management, which includes
a) identification and scope of the configuration management activities,
b) schedule for performing these activities,
c) configuration management tools,
d) configuration management methods and documented information,
e) organizations and responsibilities assigned to them,
f) level of required control for each configuration item,
g) point at which items are brought under configuration management.
供應商是否建立並維護執行配置管理的方法，方法應包括:
(Ref TL a) 配置管理活動的識別和範圍
8.3.2.HS.1) 14.5.18 b) 完成這些活動的計劃時程 x
c) 配置管理工具
d) 配置管理方法和文件化資訊
e) 指派給他們的組織和職責
f) 對每一配置項目所須控制的程度
g) 將各個項目置於配置管理下的起始點。

Does the supplier estimate and track critical performance parameters for any computing device utilized by the product?
14.5.19 供應商是否評估和追蹤產品使用的任何電腦設備的關鍵性能參數?
(Ref TL
8.3.2.HS.2) x

During the design and development activities, does the supplier identify the appropriate design and development process quality
measures for the project? During these activities, is the measurement system implemented appropriately to the project? On request by
the customer, do the communications include reporting and evaluation of a jointly agreed set of design and development process
14.5.20 measurements?
(Ref TL
8.3.2.HS.3) x
在設計和開發的活動中，供應商是否識別適合專案設計和開發過程的品質測量方法? 在這些活動中，測量系統是否在專案中適當實施? 依
應客戶要求，溝通是否包括一組共同協議的設計和開發過程測量的報告和評估?

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 Supplier Quality System Audit Report

14: Telecommunications Products Management 電信產品管理 Self Avg Score: 0.0% Quanta Avg Score: 0.0%
Counts: 0 Counts: 0 Self Score Quanta Score
Subtotal: 0 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks 1 0X
Does the supplier develop and document a migration plan when a system, hardware or software product is planned to be migrated to a
new operational environment? If the old environment will no longer be supported, are users given notification of migration plans and
activities which include a description of the new environment with its date of availability and a description of other support options
available, if any, once support for the old environment has been removed. Does the migration plan also include:
a) requirements analysis and definition of migration,
b) development of migration tools,
c) conversion of product and data,
d) migration execution,
e) migration verification,
f) support for the old environment in the future.
當規劃將一個系統、硬體或軟體產品，轉換到一個新環境時，供應商是否展開一個轉換計劃並將之文件化? 若舊環境不再被支持，轉換的
計劃與活動通知使用者，包括對新環境的生效日期以及一旦舊環境失效時其他支援選項的描述，轉換計劃是否也包括：
(Ref TL
8.3.2.HS.4) 14.5.21 a) 轉換的要求分析和定義 x
b) 轉換工具的開發
c) 產品和數據的變換
d) 轉換的執行
e) 轉換的驗證
f) 未來對舊環境的支持。

Does the supplier establish and maintain methods for collaboration with customers and external providers during the development of
14.5.22 new or revised product/service requirements?
(Ref TL
8.3.3.C.1)
x
供應商是否建立並維護一些方法在開發新的或經修訂的產品/服務要求過程中，與客戶及外部供應者合作?

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 Supplier Quality System Audit Report

14: Telecommunications Products Management 電信產品管理 Self Avg Score: 0.0% Quanta Avg Score: 0.0%
Counts: 0 Counts: 0 Self Score Quanta Score
Subtotal: 0 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks 1 0X
Are the design and development requirements defined and documented, and include:
a) quality and reliability requirements,
b) functions and capabilities of the products and services,
c) business, supplie's, and user requirements,
d) safety, environmental, sustainability, security, and privacy requirements,
e) manufacturability, installability, usability, interoperability, and maintainability requirements,
f) design constraints,
g) testing requirements,
h) product computing resources,
i) lessons learned from previous projects and retrospectives,
j) hardware packaging requirements.
是否定義並文件化設計和開發的要求，並包括:
(Ref TL a) 品質和可靠度要求
8.3.3.C.2)
14.5.23 x
b) 產品和服務的功能和能力
c) 業務的、公司的及使用者的要求
d) 安全、環境的、可持續性、安全性及隱私的要求
e) 可製造性、安裝性、使用性、互操作性及維修性的要求
f) 設計限制
g) 測試要求
h) 產品需要的電腦資源
i) 先前專案的心得和回饋
j) 硬體包裝的要求。

Does the supplier document the allocation of product and service requirements to their architecture?
14.5.24 供應商是否文件化產品和服務要求對應其結構的分配?
(Ref TL
8.3.3.C.3)
x

Does the supplier verify the customer and/or user documentation for products and services prior to delivery?
(Ref TL
8.3.4.C.1)
14.5.25 供應商是否在產品交付前驗證提供給客戶及/或使用者的文件? x

To confirm design margins, does the supplier test the product under stress conditions, including but not limited to
a) out-of-boundary and invalid input conditions,
b) high-volume and peak load simulations,
c) operational errors.
(Ref TL 為確認設計餘量，供應商是否在壓力條件下測試產品，包括但不局限於
8.3.4.HS.1) 14.5.26 x
a) 超出範圍及無效輸入條件
b) 模擬大量及最大負荷之運作
c) 錯誤操作。

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 Supplier Quality System Audit Report

14: Telecommunications Products Management 電信產品管理 Self Avg Score: 0.0% Quanta Avg Score: 0.0%
Counts: 0 Counts: 0 Self Score Quanta Score
Subtotal: 0 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks 1 0X
Does the supplier test the products to confirm expected product operation under abnormal conditions, which include, as appropriate
a) hardware failures,
b) software failures,
c) operations, administration, maintenance and provisioning (OAM&P) errors,
d) overload traffic,
e) invalid user input,
f) system recovery from an outage.
供應商是否在異常狀況下測試產品以確認預期的產品操作，適當時，包括：
(Ref TL
a) 硬體失效
8.3.4.HS.2) 14.5.27 b) 軟體失效 x
c) 操作、管理、維護及提供(OAM&P)錯誤
d) 超載
e) 無效使用者之輸入
f) 中斷後系統的復原。

Is the product release subjected to system testing in accordance with test documentation? (see TL 8.3.2.C.4 Test Planning)
(Ref TL
8.3.4.HS.3) 14.5.28 產品的發佈是否根據測試文件完成系統測試? (見TL 8.3.2.C.4 測試規畫) x

Does the supplier maintain documented information to ensure that the release and delivery of products and related documentation are
carried out under controlled conditions? Does the documented information provides for the delivery to the customer of
a) product information and release schedules,
b) detailed descriptions of product features delivered, including any changes incorporated in new and existing products or releases,
c) advisories regarding current or planned changes to contractual terms (see TL 8.3.6.C.2 Informing Customers of Design Changes).
供應商是否維護文件化資訊以確保產品的發佈和交付，及相關的文件在控制條件下進行? 針對以下交付給客戶的內容，是否提供文件化資
訊：
(Ref TL a) 產品資訊和發行的計劃時程
8.3.4.HS.4) 14.5.29 b) 包括新產品和現有產品或版本中進行的任何更改，提供產品特性的詳細說明 x
c) 有關目前或計劃中的合約條款變更的建議。(見TL 8.3.6.C.2 通知客戶設計變更)

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 Supplier Quality System Audit Report

14: Telecommunications Products Management 電信產品管理 Self Avg Score: 0.0% Quanta Avg Score: 0.0%
Counts: 0 Counts: 0 Self Score Quanta Score
Subtotal: 0 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks 1 0X
Do the product design and development outputs to support, maintain, and use the product include but are not limited to
a) system architecture,
b) system detailed design,
c) source code,
d) user documentation.
產品的設計和開發的輸出，是否當用來作為支持、維護和使用產品時，包括但不限於:
(Ref TL a) 系統結構
8.3.5.HS.1) 14.5.30 x
b) 系統詳細設計
c) 原始碼
d) 使用者文件。

Does the required output from the design and development of the service contain a complete and precise statement of the service to be
provided? Do the design and development outputs include but are not limited to
a) documented service delivery information,
b) resource and skill requirements,
c) reliance on external providers,
d) service characteristics subject to customer evaluation, and
e) standards of acceptability for each service characteristic.
14.5.31 服務設計和開發所需的輸出是否包含要提供的服務的完整且準確的陳述? 設計和開發輸出是否包括但不限於
(Ref TL
8.3.5.V.1) x
a) 文件化的服務交付信息，
b) 資源和技能要求，
c) 依賴外部供應商，
d) 受客戶評估的服務特徵，以及
e) 每個服務特徵的可接受性標準。

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 Supplier Quality System Audit Report

14: Telecommunications Products Management 電信產品管理 Self Avg Score: 0.0% Quanta Avg Score: 0.0%
Counts: 0 Counts: 0 Self Score Quanta Score
Subtotal: 0 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks 1 0X
Does the supplier maintain documented information to ensure that all requirements and design changes, which may arise at any time
during the product and service life cycle, are managed and tracked in a systematic and timely manner? Does the supplier ensure that
changes which adversely affect mutually agreed conditions for quality, reliability, and functional intent are reviewed with the customer
prior to approval? Do the management of changes include:
a) impact analysis, including impact on resources and schedule,
b) planning,
c) implementation,
d) testing,
e) documentation,
f) communication,
g) review and approval.
(Ref TL 供應商是否維護文件化資訊，以確保系統化且及時地管理和跟蹤在產品生命週期中隨時可能出現的所有要求和設計變更? 供應商是否確保
8.3.6.C.1) 14.5.32 會對品質、可靠度以及意圖功能等相互約定條件產生不利影響的變更，於承認前經客戶審查? 變更管理是否包括: x
a) 影響分析，包含對資源及進度的影響；impact analysis, including impact on resources and schedule,
b) 規劃
c) 實施
d) 測試
e) 文件
f) 溝通
g) 審查及批准。

Does the supplier ensure that customers are informed when design changes affect contractual commitments?
14.5.33 供應商是否確保當設計變更影響到合約中的承諾時，客戶會得到通知?
(Ref TL
8.3.6.C.2) x

Does the supplier ensure that its configuration management system tracks fixes to problems and incorporates those fixes in future
14.5.34 revisions?
(Ref TL
8.3.6.C.3) x
供應商是否確保其配置管理系統追蹤問題的修復且將其包含在未來的修訂版本中?

Does the supplier maintain documented information to ensure that material or component substitutions or changes do not adversely
affect conformity to product/service requirements or performance? Does the documented information include:
a) functional testing,
b) qualification testing,
c) stress testing,
d) approved parts listing,
e) critical parts listing.
供應商是否維護文件化資訊以確保材料或零件的替換或變更不會對產品/服務要求或性能的符合性帶來不利的影響? 文件化資訊是否包括:
14.5.35 a) 功能性測試
(Ref TL
8.3.6.H.1) x
b) 合格測試
c) 應力測試
d) 批准的零件清單
e) 關鍵零件清單。

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 Supplier Quality System Audit Report

14: Telecommunications Products Management 電信產品管理 Self Avg Score: 0.0% Quanta Avg Score: 0.0%
Counts: 0 Counts: 0 Self Score Quanta Score
Subtotal: 0 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks 1 0X
Does the supplier maintain documented information on the procurement process to ensure:
a) product and service requirements are clearly defined,
b) risks are understood and managed,
c) qualification criteria are established,
d) acceptance criteria are established,
e) contracts are defined,
f) proprietary, usage, ownership, warranty, and licensing rights are satisfied,
g) future support for products and services is planned,
h) ongoing supply-base management and monitoring is in place,
i) external provider selection criteria are defined.
供應商是否維護採購過程的文件化資訊以確保:
a) 產品和服務要求已清楚定義
(Ref TL
8.4.1.C.1) 14.5.36 b) 風險已明白和管理 x
c) 認可資格準則已建立
d) 允收準則已建立
e) 合約已確定
f) 專利權、使用權、所有權、保固權及許可權已滿足
g) 對產品和服務未來的支援已規劃
h) 進行中的供應班底管理和監控已建立
i) 外部供應者的選擇準則已確定。

Does the supplier plan and perform external provider performance management and development activities so that:
a) external provider quality performance is tracked, and feedback is provided to external providers to drive continual improvement, and
b) for identified key external providers, alignment toward conformity to TL 9000 requirements and measurements or other appropriate
quality management systems for the external provider's products and services occurs, with a preference toward TL 9000.
供應商是否規劃和執行外部供應者的績效管理和開發活動以:
14.5.37 a) 追蹤外部供應者品質績效，且提供回饋給外部供應者以驅使持續改善
(Ref TL
8.4.1.C.2) x
b) 對於識別的關鍵外部供應者，當提供產品和服務時，推動其符合TL 9000要求手冊和測量手冊要求或其他適當的品質系統的要求，並以
TL 9000為優先考慮。

Does the supplier establish and maintain a method(s) to minimize interference with the customer's normal site operation and service
14.5.38 during delivery and installation?
(Ref TL
8.5.1.C.1) x
供應商是否建立並維持方法，在產品和服務交付及安裝時，最小化客戶正常現場操作及服務的干擾?

Does the supplier maintain documented information that ensures products are periodically retested to assess the product's ability to
continue to meet design requirements? When determining the depth of the retest, does the supplier consider the conditions in 8.5.1.H.3
Frequency of Testing?
(Ref TL
8.5.1.H.1) 14.5.39 供應商是否維護確保產品定期再測試的文件化資訊，來評估產品持續滿足設計要求的能力? 當決定再測試的深入程度時，供應商是否考慮 x
8.5.1.H.3 測試的頻率條件。

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 Supplier Quality System Audit Report

14: Telecommunications Products Management 電信產品管理 Self Avg Score: 0.0% Quanta Avg Score: 0.0%
Counts: 0 Counts: 0 Self Score Quanta Score
Subtotal: 0 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks 1 0X
Are the initial test and periodic retest more extensive than the routine quality tests? Is the initial test include those that are contained in
the customer's and/or supplier's product specifications and/or contracts? Are the results of these tests documented?
(Ref TL
初始測試和定期再測試的內容是否比例行的品質測試更廣泛? 初始測試是否包括那些已經包含在客戶和/或公司的產品規範和/或合約中的測
8.5.1.H.2) 14.5.40 試? 測試的結果是否文件化? x

Does the supplier establish and document the frequency for test and periodic retest? When determining the test frequency, does the
supplier include:
a) product complexity and service criticality,
b) number of design, engineering and/or manufacturing changes made to the product and whether the change(s) affects form, fit, and/or
function,
c) changes to the manufacturing process,
d) manufacturing variations, (e.g., tooling wear)
e) material and/or component substitutions and failure rates,
f) the field performance record of the product.
供應商是否建立並文件化測試和定期再測試的頻率? 在確定測試頻率時，供應商是否包含:
(Ref TL
8.5.1.H.3) 14.5.41 a) 產品的複雜度和服務的關鍵程度 x
b) 對產品所作的設計、工程和/或製程上變更的次數及這些變更是否影響其形狀、裝配和/或功能
c) 製程過程的變更
d) 製程上的變化(例如，工具磨損)
e) 材料和/或零件的替換和故障率
f) 產品的現場績效記錄。

Does the supplier establish and maintain documented installation instructions? Do the installation instructions identify the resources, the
information required, the sequence of events and any necessary retained information?
(Ref TL
8.5.1.HS.1) 14.5.42 供應商是否建立並維護文件化的安裝說明? 安裝說明是否確定要求的資源、資料，並列出事件的順序及任何需要保留的記錄? x

Each time a significant change is made in the established operation (e.g., a new operator, new machine, or new technique), is a critical
examination made of the first unit(s)/service(s) processed after the change?
(Ref TL
8.5.1.HV.1) 14.5.43 每當對已建立的操作做重大變更(例如，新操作者、新機器或新技術)時，是否對變更後產出的第一個零件/服務作嚴格的檢查? x

Does the supplier maintain documented information for the maintenance and control of software used in service delivery to ensure
14.5.44 continued process capability and integrity?
(Ref TL
8.5.1.V.1) x
供應商是否保持文件化信息以維護和控制服務交付中使用的軟件，以確保持續的過程能力和完整性?

Does the supplier maintain documented information to ensure that substitutions or changes to mechanical tools used in performing the
14.5.45 service do not adversely affect the quality of the service?
(Ref TL
x
8.5.1.V.2) 供應商是否保持書面信息以確保在執行服務時對機械工具的替換或更改不會對服務質量產生不利影響？

Are the Field Replaceable Units (FRU) traceable throughout the product life cycle in a way that helps supplier and their customers to
14.5.46 identify products being recalled, needing to be replaced, or modified?
(Ref TL
8.5.2.H.1) x
現場可替換組件(FRU)是否在產品的生命週期中被追溯，以協助公司和客戶識別被回收的產品所需要的替換或修改?

Form No: MF-00032 Rev.3K Quanta Confidential Page : 68 of 78

 Supplier Quality System Audit Report

14: Telecommunications Products Management 電信產品管理 Self Avg Score: 0.0% Quanta Avg Score: 0.0%
Counts: 0 Counts: 0 Self Score Quanta Score
Subtotal: 0 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks 1 0X
Does the supplier define and implement methods necessary to provide traceability of design changes to identifiable manufacturing
14.5.47 dates, lots, or serial numbers?
(Ref TL
8.5.2.H.2) x
供應商是否定義與實施對設計變更的可追溯性提供必要的方法，以識別製造日期、批號或序號?

Does the supplier establish and maintain a process for the identification of each product and the level of required control? For each
product and its versions, are the following identified where they exist:
a) product documentation,
b) development or production tools essential to repeat product creation,
c) interfaces to other products,
d) software and hardware environment.
14.5.48 供應商是否建立並維護一個過程用於識別每件產品和所須控制的程度? 是否對每件產品及其版本，識別以下:
(Ref TL
8.5.2.HS.1) x
a) 產品文件
b) 產品衍生機種所需的開發或生產工具
c) 與其他產品的接口點
d) 軟體與硬體的環境。

If applicable, is ESD protection employed for components and products susceptible to ESD damage?
(Ref TL
8.5.4.C.1) 14.5.49 如果適用時，是否對容易受到ESD破壞的零件和產品應進行ESD防護? X

Does the supplier establish and maintain methods to ensure that the packaging and labeling of products and components conform to
14.5.50 specified requirements?
(Ref TL
8.5.4.HS.1) x
供應商是否建立和維護方法以確保產品和零件的包裝和標籤符合特定要求?

Where the possibility of deterioration exists, does the supplier establish and maintain methods to determine when materials that may
impact product and service quality have deteriorated or exceeded their expiration dates and assess any required subsequent action?
(Ref TL
當存在變質的可能性時，供應商是否建立和維護方法以確定當可能影響產品和服務品質的材料變質或超過其有效期限的行動，並評估任何
8.5.4.HV.1) 14.5.51 需要的後續行動? x

Does the supplier establish and maintain methods for software malware prevention, detection, and removal from the deliverable
14.5.52 product?
(Ref TL
8.5.4.S.1) x
供應商是否建立並維護預防，檢測和從可交付產品中刪除對於軟件的惡意軟件的方法?

Are the repair and return products subjected to the appropriate evaluation(s) and/or test(s) to ensure functionality to product
14.5.53 specification(s)?
(Ref TL
8.5.5.H.1) x
返修和退回的產品是否適當的評估和/或測試以確保功能符合產品規範?

Does the supplier ensure that services and resources are available to support recovery from emergency failures of product in the field
throughout its expected life? Do the supplier identify potential situations that may have an impact on its ability to provide the emergency
service and have response plans to address these situations? Are these plans based on risk and periodically assessed?
(Ref TL
8.5.5.HS.1) 14.5.54 供應商是否確保於整個預期的生命週期中能提供的服務和資源，以支援修復現場產品從緊急故障中？ 供應商是否識別哪些潛在的情況會影 x
響其提供緊急服務的能力，且有因應計劃以處理這些情況? 這些計劃是否基於風險考量並定期評估?

Form No: MF-00032 Rev.3K Quanta Confidential Page : 69 of 78

 Supplier Quality System Audit Report

14: Telecommunications Products Management 電信產品管理 Self Avg Score: 0.0% Quanta Avg Score: 0.0%
Counts: 0 Counts: 0 Self Score Quanta Score
Subtotal: 0 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks 1 0X
Does the supplier maintain documented information for software patching that:
a) guides the decision to solve problems by patching,
b) addresses patch development information, propagation (forward and backward), and resolution,
c) is consistent with customer needs or contractual requirements for maintenance support,
d) ensures that the company provides the customer with a statement of impact on the customer's operation for each patch, and
e) ensures that all documentation required to describe, test, install, and apply a patch has been verified and delivered with the patch.
供應商是否保留軟件補丁的文件化信息，以確保：
a）指導通過補丁解決問題的決定，
(Ref TL
8.5.5.S.1) 14.5.55 b）處理補丁開發信息，傳播(向前和向後)和解決方案， x
c）客戶需求或維護支持與合同一致，
d）確保公司為客戶提供每個補丁對客戶運營的影響的陳述，以及
e）確保描述，測試，安裝和應用補丁所需的所有文件資料均已驗證並隨補丁一起提供。

The supplier on each inspection or testing activity performed during production, operation, maintenance, and disposal of products or
cessation of services do details documentation? Do the details include but are not limited to:
a) parameters to be checked with acceptable tolerances,
b) the use of statistical techniques, control charts, etc.,
c) sampling plan, including frequency, sample size, and acceptance criteria,
d) handling of nonconformities,
e) documented information to be retained (see TL 7.5.3 Control of Customer-Supplied Documents and Data),
f) defect classification scheme,
g) method for designating an inspection item or lot,
h) electrical, functional, and feature testing.
供應商在生產、操作、維護和處置產品或停止服務期間進行的每一項檢驗或測試活動，是否有詳細的文件? 詳細內容是否包括但不限於:
a) 檢查的參數和可接受的公差
(Ref TL
8.6.HV.1) 14.5.56 b) 統計技術、管制圖等的使用 x
c) 抽樣計劃，包括頻率、樣本量及允收準則
d) 不合格的處理
e) 保留文件化資訊 (見TL 7.5.3 客戶提供的文件和數據的控制)
f) 缺陷分類規劃
g) 指定檢驗項目或批次的方法
h) 電性、功能的和特性測試。

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 Supplier Quality System Audit Report

14: Telecommunications Products Management 電信產品管理 Self Avg Score: 0.0% Quanta Avg Score: 0.0%
Counts: 0 Counts: 0 Self Score Quanta Score
Subtotal: 0 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks 1 0X
Does the supplier's documentation retained from inspection or test activities include:
a) product or service identification,
b) quantity of product,
c) documented procedure(s) followed,
d) person(s) performing the test or inspection,
e) calibrated equipment used (see TL 7.1.5 Monitoring and measuring resources),
f) date performed,
g) test and inspection results,
h) number, type, and as applicable, severity of defects found.
供應商檢驗與測試保留的文件是否包括:
(Ref TL
8.6.HV.2) 14.5.57 a) 產品或服務的識別 x
b) 檢驗產品的數量
c) 所遵循的形成文件的程序書
d) 執行測試和檢驗的人員
e) 使用已校驗儀器(見TL 7.1.5 監視與測量的資源)
f) 執行的日期
g) 測試與檢驗的結果
h) 數量、類型，適當時發現缺陷的嚴重度。

Does the documented information retained from software testing include:

a) test results,
b) analysis of test results,
c) conformity to expected results, and
d) problem reporting for nonconforming items.
(Ref TL 從軟件測試中保留的文件化信息是否包括：
8.6.S.1) 14.5.58 x
a) 測試結果
b) 測試結果的分析
c) 符合預期結果，並且
d) 不符合項目的問題報告。

14.6 Performance evaluation 績效評估

Are the supplier's process measurements identified, documented, and monitored at appropriate points to ensure continued suitability
and promote increased effectiveness of processes? Do the key process measurements that impact conformity to requirements have
specific targets or control limits established? Are correction and corrective action taken, as appropriate? When planned results are not
(Ref TL
achieved?
9.1.1.C.1) 14.6.1 供應商過程測量是否在適當的管控點進行識別、文件化和監控，以確保持續的適宜性和促進提高過程的有效性? 影響符合性要求的關鍵過 x
程測量是否具有特定的目標或建立管控限值? 適當時，未達到規劃結果，是否採取糾正和糾正措施?

Does the supplier collect data directly from customers? Is this data trended and analyzed for improvement opportunities?
(Ref TL 供應商是否直接從客戶處收集資料? 這些資料是否予以趨勢化分析以尋求改進機會?
9.1.2.C.1) 14.6.2 x

Is the supplier's trend analysis of nonconforming product or service performed on a defined, regular basis? Are results utilized as input
(Ref TL
14.6.3 for corrective action and continual improvement? x
9.1.3.C.1)
供應商針對不合格產品或服務，是否定期進行趨勢分析? 分析結果是否作為糾正措施與持續改善的輸入?

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 Supplier Quality System Audit Report

14: Telecommunications Products Management 電信產品管理 Self Avg Score: 0.0% Quanta Avg Score: 0.0%
Counts: 0 Counts: 0 Self Score Quanta Score
Subtotal: 0 Subtotals: 0 Y=1 N=0 N/A=x Y=1 N=0 N/A=x Remarks 1 0X
Does the supplier quality management system include the collection and analysis of product or service performance data including no
trouble found (NTF) for hardware and software products which can be used to help identify the cause and frequency of failure? Is this
information provided to the appropriate departments to foster continual improvement?
(Ref TL
9.1.3.C.2) 14.6.4 供應商品質管理系統是否包括收集和分析產品或服務性能的數據(包括無故障發現(NTF)的數據)，這些數據可用於協助確定硬體和軟體產品 x
失效的原因和頻率? 該資訊是否提供給適當的部門以促進持續改善。

Does the supplier assess the status of its sustainability efforts as appropriate to its organization, products, and services?
(Ref TL 供應商是否評估其可持續發展努力的狀態，當其適用於組織、產品和服務?
9.1.3.C.3) 14.6.5 x

Does the supplier's internal audit program include all applicable Requirements and Measurements Handbook requirements?
(Ref TL 供應商內部稽核方案是否包括所有適用的要求手冊和測量手冊的要求?
9.2.2.C.1) 14.6.6 x

14.7 Improvement 改進
Does the supplier implement methods to encourage employee participation in improvement activities?
14.7.1 供應商是否實施方法以激勵員工參與改進活動?
(Ref TL
10.1.C.1) x

Does the supplier maintain documented information to initiate corrective action once a reported incident is diagnosed as a problem?
Does the documented information provide guidelines for distinguishing among potential solutions such as:
a) patching,
b) immediate source code corrections,
c) deferring solutions to a planned release, and
d) documented work-around(s) and resolution within a designated timeframe based on the severity of the problem.
(Ref TL
一旦報告的事件被診斷為問題，供應商是否保持文件化信息以採取糾正措施? 所記錄的信息是否提供區分潛在解決方案的指南，例如:
10.2.1.S.1) 14.7.2 a) 補丁 x
b) 立即修正源代碼
c) 對推遲計劃發布解決方案，並且
d) 根據問題的嚴重程度在指定的時間範圍內文件化記錄替代方法和解決方案。

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 Supplier Quality System Audit Report
Quanta Computer Inc. < Corrective action Follow up >

SECTION SUPPLIER SUPPLIER STATUS

NO ISSUE ROOT CAUSE ANALYSIS CONTAINMENT SUPPLIER CORRECTIVE ACTION SUPPLIER PREVENTIVE ACTION
ITEM OWNER DUE DATE (Open, On-Going, Closed)

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

Form No: MF-00032 Rev.3K Quanta Confidential Page : 73 of 78

 Supplier Quality System Audit Report
Quanta Computer Inc. < Corrective action Follow up >

SECTION SUPPLIER SUPPLIER STATUS

NO ISSUE ROOT CAUSE ANALYSIS CONTAINMENT SUPPLIER CORRECTIVE ACTION SUPPLIER PREVENTIVE ACTION
ITEM OWNER DUE DATE (Open, On-Going, Closed)

27

28

29

30

31

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

51

52

Form No: MF-00032 Rev.3K Quanta Confidential Page : 74 of 78

 Supplier Quality System Audit Report
Quanta Computer Inc. < Corrective action Follow up >

SECTION SUPPLIER SUPPLIER STATUS

NO ISSUE ROOT CAUSE ANALYSIS CONTAINMENT SUPPLIER CORRECTIVE ACTION SUPPLIER PREVENTIVE ACTION
ITEM OWNER DUE DATE (Open, On-Going, Closed)

53

54

55

56

57

58

59

60

61

62

63

64

65

66

67

68

69

70

71

72

73

74

75

76

77

78

Form No: MF-00032 Rev.3K Quanta Confidential Page : 75 of 78

 Supplier Quality System Audit Report
Quanta Computer Inc. < Corrective action Follow up >

SECTION SUPPLIER SUPPLIER STATUS

NO ISSUE ROOT CAUSE ANALYSIS CONTAINMENT SUPPLIER CORRECTIVE ACTION SUPPLIER PREVENTIVE ACTION
ITEM OWNER DUE DATE (Open, On-Going, Closed)

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

100

Form No: MF-00032 Rev.3K Quanta Confidential Page : 76 of 78

 Supplier Quality System Audit Report
Quanta Computer Inc.

Change History
Rev. Effective Date Reason for changes Remark

3F 10/17/2011 Update MF-00032 NA

Clauses revise. Guideline revise.

To update per ISO9001:2008 and customer
Process Control section scoring independently
expectation.
3G 4/23/2014 as GPM section.
To emphasize on product realization and customer
Rename "Contractor Review" as "Customer
feedback.
Requirement Review".
For audit finding more clean statement root
To add root cause analysis, containment items into
3H 8/3/2015 cause analysis and containment to update
section of corrective action
section of correction action.
To update per ISO9001:2015 and customer
expectation. To add related ISO9001:2015 statement and
3I 1/16/2017
To emphasize on product realization and customer revise GPM section
feedback.

3J 1/21/2019 Addition Automotive Product Management checklist For Automotive Product to add APM checklist
Addition Telecommunication Product Management For Telecommunication Product to add TPM
3K 3/2/2021
checklist checklist

Form No: MF-00032 Rev.3K Quanta Confidential Page : 77 of 78

 Supplier Quality System Audit Report Guideline
Information and Instructions
PURPOSE AUDIT RESULTS
◎ Provide a standard and comprehensive tool to audit and assess a Supplier's Quality The Audit result reflects the maturity of the Supplier's Quality Management System.
Management system ( Including Supplier's sub-tier Management ) Qualified, Conditional Qualified or Unacceptable will be awarded based on scoring criteria
in order to identify gaps for prioritizing improvement efforts . listed below.
◎ Provide a relative ranking tool for scoring the maturity of supplier's quality management system . ◎Qualified: GQS ≧ 70, and GPM ≧ 85 & PC ≧ 75
◎Conditional Qualified: 60 ≦ GQS ＜ 70, and GPM ≧ 85 & PC ≧ 75
◎Unacceptable: GQS ＜ 60 or GPM ＜ 85, or PC < 75 or Section Score < 60
SCOPE
◎ All Quanta own suppliers. Automotive Product:
◎Qualified: GQS ≧ 70, and GPM ≧ 85 & PC ≧ 75, and APM ≧ 80
TRAINING ◎Conditional Qualified: 60 ≦ GQS ＜ 70, and GPM ≧ 85 & PC ≧ 75, and APM ≧ 80
◎ Quanta SQEs who use this tool are qualified to conduct this assessment . ◎Unacceptable: GQS ＜ 60 or GPM ＜ 85, or PC < 75,or APM < 60, or Section Score < 60

Telecommunication Product:
◎Qualified: GQS ≧ 70, and GPM ≧ 85 & PC ≧ 75, and TPM ≧ 75
SELF ASSESSMENT ◎Conditional Qualified: 60 ≦ GQS ＜ 70, and GPM ≧ 85 & PC ≧ 75, and TPM ≧ 75
◎ The supplier shall use this tool to complete a Self Assessment in advance of the Quanta on-site ◎Unacceptable: GQS ＜ 60 or GPM ＜ 85, or PC < 75, or TPM < 60, or Section Score < 60
audit and assign a score for each question in the " Supplier Self Assessment " .
◎ By completing the Self Assessment , the supplier will be able to prepare for the audit and seek ※ The "Conditional Qualified" must pass re-audit within 1 month after SQE finish on-site audit.
advance help and guidance for Quanta SQE to be best positioned for success. The supplier should ACTION PLAN
use this opportunity to ask questions to clarify or better understand the intent of the audit criteria . ◎ The Supplier is responsible to provide an Corrective Action Plan for open items to Quanta SQE within
◎ The Self Assessment should be submitted to the responsible Quanta SQE one week in advance of one week after Quanta finish the on-site.
the on-site audit . ◎ The Supplier is responsible to close all issues of Corrective Action Plan for Quanta within one month
after Quanta finish on-site audit.
FORMAL ON-SITE AUDIT & AUDIT SUMMARY CORRECTIVE ACTION AND STATUS REPORTING
◎ During the Quanta audit, a Quanta SQE will review those questions in which the Supplier assigned ◎ The Supplier will be responsible for providing the Quanta SQE with Corrective Action Plan progress
themselves a score of "1". monthly and convening a formal Progress Review Meeting.
The Quanta SQE may ask the Supplier for clarification on any question where the supplier assigned ( Ex: Conference call or face to face meeting. )
themselves a score of "0". ◎ The Supplier will coordinate with the Quanta SQE to validate completion of milestones in the
◎ The score awarded by the SQE will be entered in the 'Quanta Score' column of the worksheet. Corrective Action Plan.
◎ The Quanta Audit Leader is responsible for distributing an email Summary Report with Supplier RE-AUDITS
Corrective Action Report of the audit findings ◎ Formal re-audits will be required for any supplier who received a Unacceptable score.
to the Quanta Audit Team and Supplier participants within 1 week of the audit. Otherwise, the Quanta SQE can informally meet with the
◎ Enter information in the "Remarks" column and Corrective Action worksheet for any Supplier to validate closure of Corrective Action Plans.
question where Quanta assigned a "0". ◎ Re-audit also can be required for any supplier who received a Conditional Qualified by Quanta SQE if
◎ The supplier must get the "1" in score column for Red Mark of audit item, if not applicable, necessary.
please fill in X (NA) ◎ Re-audit also can be required for any supplier when SQE found critical issue (Reliability or Safety
◎ Quanta SQE may assign "0" in parallel for the same non-conformity in different audit items. issue) from line tour.
ADDITIONAL QUESTIONS
Contact with Quanta SQE individuals to answer any questions regarding this document.

Form No: MF-00032 Rev.3K Quanta Confidential Page : 78 of 78