Tesh (Teshale Belihu) Tesh, [3/8/2023 9:10 AM]

Organizational Behaviour Question with Answers i hope this might help you get ready for exam EJOY!
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1. Organisational behaviour is_______

a) A science

b) An art

c) A science as well as an art

d) None of the above

Answer: A science as well as an art

________________________________________

2. Nowadays a lot of stress is being put on the __________ of the employee in the organization

a. Character

b. improvement

c. Behaviour

d. Rewards

Answer: Behaviour

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3. The term ‘psychology’ is derived from the word ‘psyche’, which means ‘soul’ or ‘spirit’_______

a) Latin

b) French

c) Greek

d) None of these

Answer: Greek

________________________________________
4. The field of organisational behaviour is primarily concerned with _____

a) The behaviour of individual and groups.

b) How resources are effectively managed.

c) Control processes and interactions between organisations, external context.

d) Both a and c.

Answer: Both a and c.

________________________________________

5. The____________ is based on the environment. Though____________ like thinking, expectations and

a) Behaviouristic approach, Cognitive processes,

b) cognitive processes, behaviouristic approach

c) Social cognitive, behaviouristic approach

d) Cognitive processes, social cognitive

Answer: Behaviouristic approach, Cognitive processes,

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6. Organisational Behaviour is the study of _____________ in the organisation

A. Human

B. Employer

C. Human Behaviour

D. Employees

Answer: Human Behaviour

________________________________________

7. The Hawthorne experiment was conducted by________

a) William Gilbreth

b) Hendry Fayol

c) F.W.Taylor
d) Elton Mayo

Answer: Elton Mayo

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8. OB Helps to understand behaviour of human in ___________.

a) work place and Society

b) work place only

c) Society only

d) Department only

Answer: work place only

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9. OB does Not contributed to improve

a) Motivation

b) Efficiency

c) interpersonal relations

d) Communication

Answer: interpersonal relations

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10. Due to emphasis on productivity & efficiency, employee are not allowed to work with harmony with
one another is a limitation of_____

a) Organizational Cultural

b) Organizational Structure

c) Organizational Behaviour

d) Organisational Value

Answer: Organizational Behaviour

________________________________________

11. Common uniform, canteen, office does not mean common treatment is a limitation of
a) Organizational Cultural

b) Organizational Structure

c) Organizational Behaviour

d) Organisational Value

Answer: Organizational Behaviour

________________________________________

12. Which of the following is not a contributing discipline of OB

Tesh (Teshale Belihu) Tesh, [3/8/2023 9:10 AM]

a) Anthropology

b) Psychology

c) physiology

d) sociology

Answer: physiology

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13. ____________ is a Study of individual Behaviour

a) Anthropology

b) Psychology

c) political science

d) sociology

Answer: Psychology

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14. __________ is a Study of Group Behaviour

a) Anthropology

b) Psychology
c) physiology

d) sociology

Answer: sociology

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15. ___________ is a Study of man, his work and Culture

a) Anthropology

b) Psychology

c) Social psychology

d) sociology

Answer: Anthropology

________________________________________

16. _________ focuses on the influence of people on one another

a) Anthropology

b) Psychology

c) Social psychology

d) sociology

Answer: Social psychology

________________________________________

17. Communication begins with _____

a. encoding

b. idea origination

c. decoding

d. channel selection

Answer: idea origination

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18. A study of the culture and practises in different societies is called _____

a) Personality

b) Anthropology

c) Perception

d) Attitudes

Answer: Anthropology

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19. Forces affecting organisational behaviour are _______

a) People

b) Environment

c) Technology

d) All of the above

Answer: All of the above

________________________________________

20. ________ framework is based o the concept of Expectancy, demand and Intention of the human
being.

a) Behaviouristic

b) Expectancy

c) Cognitive

d) Social learning

Answer: Cognitive

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21. The study of organizational behaviour has certain basic assumptions. They are _____

a) An industrial enterprise is an organisation of people.

b) These people must be motivated to work effectively.

c) The goals of the employee and the employer may not necessarily coincide.
d) All of the above.

Answer: All of the above.

________________________________________

22. “Leadership motivates the people to work and not the power of money”, this concept is related to
_______

a) Autocratic model

b) Custodial model

c) Supportive Model

d) Collegial Model

Answer: Custodial model

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23. Which of the following forms the basis for the autocratic model of OB?

a) Obedience

b) Authority

c) Power

d) Dependence on boss

Answer: Power

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24. Which of the following frameworks is used in the development of the overall model of OB?

a) The cognitive framework

b) The behaviouristic framework

c) The social learning framework

d) All of the above

Answer: All of the above

________________________________________

25. Which of the following frameworks is based on the expectancy, demand and incentive concepts?
a) The cognitive framework

b) The behaviouristic framework

c) The social learning framework

d) The supportive framework

Answer: The cognitive framework

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26. “Might is right” is the motto of ______

a) Autocratic Model

b) Custodial Model

c) Supportive Mode

d) Collegial Model

Answer: Autocratic Model

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27. According to Edward Tolman, ______________ consists of the expectancy that a particular event will
lead to a particular consequence.

a) eventual

b) Behaviour

c) Learning

d) Attitude

Answer: Learning

________________________________________

28. The 3 Theoretical Framework of OB are

a) Cognitive, Social and Technical

b) Cognitive, Behaviouristic, Social

c) leadership, attribution, motivation

d) attribution, Perception and motivation

________________________________________

29. ________ explains internal processes of choice among different behaviours

a) Equity Theory

b) Expectancy theory

c) Goal attain theory

d) Goal setting Theory

Answer: Expectancy theory

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30. __________ explains how and why people react when they feel unfairly treated

a) Equity Theory

b) Expectancy theory

c) Goal attain theory

d) Goal setting Theory

Answer: Equity Theory

Tesh (Teshale Belihu) Tesh, [3/8/2023 9:10 AM]

________________________________________

31. _________ focuses on how to set goals for people to reach

a) Equity Theory

b) Expectancy theory

c) Goal attain theory

d) Goal setting Theory

Answer: Goal attain theory

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32. Every individual set his goal and he also know the _____________ which will take him to achieve the
goal.

a) Process

b) Behaviour

c) Event

d) way

Answer: Behaviour

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33. _______ insist that it is advisable and fruitful to the study the behaviour of the human being which is
visible than studying the mind which is elusive in nature.

a) Ivan Pavlov and Jon B. Watson

b) Ivan Pavlov

c) Jon B. Watson Ivan Pavlov and A.Maslow

d) None of the above

Answer: Ivan Pavlov and Jon B. Watson

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34. __________ is the behaviour for a stimulus.

a) Stimulus

b) response

c) Perception

d) Attitude

Answer: Response

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35. Behavioural framework based on ______ behaviour and ___environmental variables.

a) Observable —- Non Observable

b) Observable —- Observable
c) Non Observable —- Observable

d) Non observable —- Non Observable

Answer: Observable —- Observable

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36. Human can project ____ behaviour for ____ stimulus and he exhibit a response depending on
environmental consequences.

a) different—– different

b) same——same

c) same———different

d) different—— same

Answer: different—— same

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37. As per _________ Behaviour is not the outcome of stimulus alone, but it is an outcome which also
depends on contingent environmental consequences of a behaviour

a) Behaviouristic Framework

b) Cognitive Framework

c) Sinner Framework

d) Behaviour Theory

Answer: Behaviouristic Framework

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38. ________ means the mental action or process of acquiring knowledge and understanding through
thought, experience, and the senses.

a) Learning

b) development

c) Cognition

d) Training

Answer: Cognition
________________________________________

39. The social cognitive theory states that the person and the external situations are _________ with
each other along with the behaviour itself to determine the behaviour.

a) related

b) linked

c) interdependence

d) combined

Answer: interdependence

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40. __________ states that along with cognitive and external situation the experiences faced through
relevant past events determines what a person becomes and this will create an impact in subsequent
behaviour.

a) Behaviouristic Framework

b) Cognitive Framework

c) Social Cognitive Framework

d) Social Framework

Answer: Social Cognitive Framework

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41. ________ developed social learning theory into the more comprehensive social cognitive theory
(SCT).

a) Bandura

b) Luthans

c) Sinner

d) I Pavlo

Answer: Bandura

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42. _______have translated this SCT into the theoretical framework for organizational behavior.
a) Stajkovic and Luthans

b) Stajkovic and Sinner

c) Sinner and Luthans

d) Stajkovic and Pavlo

Answer: Stajkovic and Luthans

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43. Bandura identified _____ basic human capabilities as a part of SCT.

a) 4

b) 3

c) 5

d) 6

Answer: 5

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44. People process visual experiences into cognitive models. They help in future action is

a) Symbolizing

b) Forethought

c) Observational

d) Self Answer: Regulatory

Answer: Symbolizing

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45. Employees plan their actions is called as

a) Symbolizing

b) Forethought

c) Observational

d) Self-regulatory
Answer: Forethought

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46. Employees learn by observing the performance of the referent group (peers, supervisors and high
performers) and the consequences of their actions is referred as.

a) Symbolizing:

b) Forethought

c) Observational

d) Self-regulatory

Answer: Observational

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Tesh (Teshale Belihu) Tesh, [3/8/2023 9:10 AM]

47. A major problem with a task force type of management is ______

a. there is no logical basis for task force information

b. its status is too inflexible

c. accountability

d. lack of planning

Answer: its status is too inflexible

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48. _____________ embodies a team concept, is based on the principle of mutual contribution by
employer and employees

a) Autocratic model

b) Custodial model

c) Supportive Model

d) Collegial Model

Answer: Collegial Model

49. A manager with good ________________________ can make the work place more pleasant

a) Communication

b) knowledge

c) experience

d) Interpersonal Skills

Answer: Interpersonal Skills

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50. Groups created by managerial decision in order to accomplish stated goals of the organization are
called

a. formal groups

b. informal groups

c. task groups

d. interest groups

Answer: formal groups

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51. Continued membership in a group will usually require

a. supporting the group leader

b. conforming to group norms

c. encouraging cohesiveness in the group

d. developing a status system

Answer: conforming to group norms

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52. A lack of clarity concerning what will happen is referred to as

a. temporal

b. predisposition
c. uncertainty

d. negation

Answer: uncertainty

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53. Stereotyping generally affects the ________________________

a) Organization Structure

b) Behavior

c) Interpersonal Relations

d) Communication

Answer: Interpersonal Relations

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54. “Girls are not good at sports” is an example of

a) Perception

b) Halo effect

c) Stereotyping

d) Individual Personality

Answer: Stereotyping

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55. Organization structure primarily refers to ________

a. how activities are coordinated & controlled

b. how resources are allocated

c. the location of departments and office space

d. the policy statements developed by the firm

Answer: how activities are coordinated & controlled

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56. Scientist of OB recognize that organisations are not static but dynamic and _________________

a) Processing

b) systematic

c) ever changing

d) researching

Answer: ever changing

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57. Concerning organizational cultures,

a. a strong culture is a more productive environment

b. a weak culture is a more productive environment

c. the specific culture that contributes to positive effectiveness is well known

d. the stronger the culture, the more influential it is on employee behavior

Answer: the stronger the culture, the more influential it is on employee behavior

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58. Employees with relatively weak higher- order needs are _______ concerned with variety and
autonomy.

a. less

b. more

c. very

d. extremely

Answer: less

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59. Which of the following best explains why an employee behaves as s/he does?

a. The environment is the most important consideration in understanding individual employee behavior.

b. Both the environment and individual differences are important considerations in understanding

individual employee behavior.

d. Employee personality and attitudes are primarily dictated by the environment.

Answer: Both the environment and individual differences are important considerations in understanding
individual employee behavior.

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60. What is the key word in understanding organization structure?

a. Control

b. Change

c. Process

d. Delegation

Answer: Control

________________________________________

61. A program that asks managers to reconsider how work would be done and the organisation
structured if they were starting to develop the company from the beginning is

a) reengineering

b) MBO

c) TQM

Tesh (Teshale Belihu) Tesh, [3/8/2023 9:10 AM]

d) Diversity training

Answer: reengineering

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62. Organization structures

a. affect group behavior more than individual behavior

b. change rapidly to meet environmental and market changes

c. contribute positively to organizational performance

Answer: can be defined simply as activities that occur regularly

________________________________________

63. Shared organizational values are

a. unconscious, affective desires or wants that guide society’s behavior

b. influenced by international values

c. different for the various components of a diverse work force

d. a myth

Answer: different for the various components of a diverse work force

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64. The definition of communication implies that

a. communication is mostly verbal

b. communication is mostly written

c. most communication is in a vertical direction

d. understanding must occur to have communication

Answer: understanding must occur to have communication

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65. The Least used communication channel in an organization is usually

a. upward

b. downward

c. diagonal

d. Horizontal

Answer: Horizontal

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66. Individuals such as Albert Einstein, Edwin Land and Steven Jobs lead through which type of power?
a. Legitimate

b. Reward

c. Expert

d. Charismatic

Answer: Expert

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67. If modern-day managers do not positively address and manage workforce diversity of the following
may become negative outcomes for an organisation except

a) more difficult communication

b) Increased creativity and innovation

c) more interpersonal conflicts

d) potential for higher employee turnover

Answer: Increased creativity and innovation

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68. The structure of an OB model includes 3 levels of analysis individual, group and organizational
systems. Issues that influence all 3 levels in various ways and thus affect behavioural dynamics are

a) change and stress

b) Organisational culture and commitment

c) Power and politics

d) work design and technology

Answer: change and stress

________________________________________

69. Employees self regulate their actions by setting internal standards

a) Self-reflective

b) Forethought

c) Observational
d) Self-regulatory

Answer: Self-regulatory

________________________________________

70. Employees reflect back on their actions (how did I do?) and perceptually determine how they believe
then can successfully accomplish the task in the future given the context

a) self- reflective

b) Forethought

c) Observational

d) Self-regulatory

Answer: self- reflective

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71. Expectancy theory is a theory comes under ___________ theory.

a) Process

b) Content

c) Attribution

d) perception

Answer: Process

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72. _________ contains the theories which gives an Idea about what employees wants or needs.

a) Expectancy theory

b) Maslow theory

c) Process Theory

d) Content Theory

Answer: Content Theory

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73. Which of the following is not an example of Content Theory?

b) Herzberg’s Theory

c) Expectancy theory

d) Alderfer’s ERG theory

Answer: Expectancy theory

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74. _________ theory emphasis that, Unsatisfied need can influence the behaviour satisfied one will not
act as a motivator.

a) Maslow Theory

b) Herzberg’s Theory

c) Expectancy theory

d) Alderfer’s ERG theory

Answer: Maslow Theory

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75. Which of the following is not a part of the hygiene factor of two-factor theory

a) Company policy

b) Administration

c) responsibilities

d) Interpersonal Relations

Answer: responsibilities

________________________________________

76. The purpose of job enrichment is to ______

a. expand the number of tasks an individual can do

b. increase job efficiency

c. increase job effectiveness

95. The higher-order needs specified by Maslow is considered as____________ as per Herzberg.

a) Motivators

b) hygiene factors

c) improvement factors

d) advanced factors

Answer: Motivators

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96. _______ and fringe benefits are no longer employees first priority

a) Wages

b) bonus

c) rewards

d) promotions

Answer: Wages

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97. A satisfied employee will be a____

a) motivator to others

b) manager

c) High performer

d) Team Leader

Answer: High performer

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98. The success of each organization is depending upon the performance of

a) employer

b) management
c) vendor

d) employee

Answer: employee

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99. ____________ is not a capability of an employee having Positive attitude

a) Focus

b) creativity

c) Pessimism

d) Confidence

Answer: Pessimism

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100. Which one is not a benefit to employee which results through positive attitude of an employee

a) Promotion

b) Less stress

c) Job security

d) enjoying life

Answer: Promotion