Your Software R&D Solutions Specialist

iSMS Guide
Proudly Presented by Mobiweb Sdn Bhd
Date 10 February 2014
 New User Register
Step 1
Go to http://isms.com.my/register.php
Step 2
Insert
User Name
password
Date Of Birth
Mobile No
Email
address
 Log in
Step 1
Go to http://isms.com.my/index.php

Step 2
Log in by
User
Name
Password
ISMS Main Member Page

Account Info
- SMS Balance
- Credits Expiry
Date
Compose SMS

Click the SMS

menu, select
Compose SMS
Compose SMS 1: Receive reply via SMS.

2: Receive reply via Email.

3:Template: Select Template to send SMS.

4: Send To: Enter your destination number to send, each

number need to use semicolon to separate, example :
60195002166;60164502380

5: Long Message:
- If you wish to send long message.
(more than 153 characters, you need to select long
message)

6: Signature:
- add on signature behind your message, example:-
Hi how are you << Company Name

7: Message Type:
- key in your message here and system will auto
calculate the characters left for you.
- for Normal message type, maximum 153 characters per
SMS credits, for Unicode message type, maximum 63
characters per SMS credits.

8: Click Send Now to send SMS.

9: Click Send Later for task scheduler.

10: Auto Response's Message

-auto reply after receive SMS from customer.
CSV Compose SMS

Click the SMS

menu, select
Compose SMS

Click the Compose

menu, select CSV
Compose
CSV Compose SMS
1: Receive reply via SMS.

2: Receive reply via Email.

3:Template: Select Template to send SMS.

4: Upload CSV File : Select and Upload CSV files to send.

5; Duplicate No. Check:: Option to remove duplicate

phone number in CSV Files.

6: Signature:
- add on signature behind your message, example:-
Hi how are you << Company Name

7: Message Type:
- key in your message here and system will auto
calculate the characters left for you.
- for Normal message type, maximum 153 characters per
SMS credits, for Unicode message type, maximum 63
characters per SMS credits.

8: Click Send Now to send SMS.

9: Click Send Later for task scheduler.

How to Compose CSV File

Click the CSV

Sample or
Download CSV
Sample and
download the
CSV file
 How to Compose CSV File
To compose CSV SMS you must follow the format below:

Example:
Hi %name%, your credit balance is %amount%, please make payment to %string1%

Final Result:
Hi JOHN, your credit balance is 300, please make payment to test
 How to Create CSV File in Excel
Please follow the format accordingly.

The mobile no (intended customer recipient) must begin with prefix 60.
 How to Create CSV File in Excel
How to change the phone no to prefix 60:-
● Highlight all the phone no which copied from Service
● Reminder database
● Right click the selected phone no, and click format cells
 How to Create CSV File in Excel
● Select Custom then key in “ 60########## ”(# 10 times).
● This will change all phone number to 60 formats
How to Create CSV File in Excel
Save as .csv format
How to Create CSV File in Excel
Save as .csv format
 How to Export Microsoft Excel
(2008) to CSV in Mac OS
1. Open / Create your Excel spreadsheet, select File > Save As... from your
Menu Bar:
 How to Export Microsoft Excel
(2008) to CSV in Mac OS
2. A new window will appear and select Format from the drop down menu. Then
select Comma Separated Values (.csv) from the list as shown below.
 How to Export Microsoft Excel
(2008) to CSV in Mac OS
3. When "Save As", you may choose to rename or pick another location to store
your file. Click "Save" at the bottom right of your screen.
 How to Create CSV File in
OpenOffice
1. Open .csv with OpenOffice Calc.
2. Select “Separated by Comma”.
 How to Create CSV File in
OpenOffice
3. Highlight all the data in the table and select Format Cell.
 How to Create CSV File in
OpenOffice
4. Select “Category > Number” & “Format > General”
 How to Create CSV File in
OpenOffice
5. After complete formating the files. At the top menu, select File > Save as
6. Select Save As Type > Text CSV(.csv)
 How to Create CSV File in
OpenOffice
7. Select keep Current format when save.
 How to Create CSV File in
OpenOffice
8. Select Fields delimiter ( , ) and text delimiter ( “ )
9. Select OK to save the CSV file.
SMS Template

Click the SMS

menu, select
SMS Template
SMS Template
1: Name: Enter your Template Name

2: Message Type:
- Default is Normal
- Select unicode, if you want to send Chinese,Japanese
or other special characters

3: Message:
- key in your message here & system will auto calculate
the characters left for you.
- for Normal message type, maximum 153 characters per
sms credits, for Unicode message type, maximum 63
characters per sms credits.

4: Presss Add to add new template for approval

Generate SMS Report

Login iSMS Member

panel and go to the
top menu.

Select SMS > SMS

History
 Generate SMS Report

1: To search sms history from date to date and able export sms history to Excel.

2: Credit Deducted / Send Detail:

- Show how many credits you use for this transaction and the date that you sent.

3: To view SMS Sent Summary and Export data to excel

 SMS Delivery Details Report
Sent

● Your message has been submitted to the Carrier's SMSC (Short Message
Service Center) and is waiting for the delivery status confirmation from the
Carrier

● The message may be delivered to your destination mobile number but

Carrier SMSC fail to return delivery status info.
 SMS Delivery Details Report
Delivered:
-Your message has been delivered to the destination mobile number
 SMS Delivery Details Report
Undelivered:
● Your message validity period has expired. This happens when the destination mobile
is either switched off or out of coverage area for a certain period of time. The SMSC
failed to deliver even after its final attempt as per its retry scheme
● Your message was not delivered. This happens when the Carrier encounters inactive
or unidentified or untraceable destination mobile number mobile handset memory or
inbox full.
 SMS Delivery Details Report
Pending:
-Our server has accepted your message & is in queue to be
submitted to the Carrier (Network Operator)
 SMS Delivery Details Report
Fail

● Your message was rejected at the SMSC of the Carrier. This happens when
the destination network is not available or blocked to the Carrier.

● The failed SMS will not be charged.

SMS Summary Report

1: Destination number
2: Group ID, use to trace sms history by batch
3: Total SMS Delivered
4: Total SMS Sent
5: Total SMS Undelivered
6: Total SMS Pending
7: Total SMS Fail to send
8: SMS Message
SMS Scheduler

1: Send To
- Enter your destination number to send.
- Separate each mobile number using semicolon.
e.g 60195002166;60164502380

2: Message Body - message to send

3: Click Send Now to send SMS or

Click Send Later for Task Scheduler.
SMS Scheduler (One Time/Daily)
1: Recipient number to send

2: Message Type - Default is Normal. If

you want to send Chinese, Japanese
or other special characters, you need
to select Unicode.

3: Message Body – message to send

4: Task Name – Enter your task name

5: Description – Enter your task remark

6: Setting – You able to send your start

date, start time and timer.

7: Click “Create Trigger” to add new

scheduler
Address Book – Add Contact
1. At the iSMS member
page, click the "Address
Book" menu tab and select
"Address Book".

2. Click Add New Contact

Address Book – Add Contact

1: Contact Information

2: Birthday Remind and Birthday

Message – auto send Birthday Message to
customer.

3: Birthday Message Type - Default is

Normal, if you want to send Chinese,
Japanese or other special characters,
you need to select unicode)

4: Group – Customer Group

Address Book – Manage Group

At the iSMS member page,

click the “Address Book”
menu tab. Select "Manage
Group".
Address Book – Manage Group

1: Group Information

2: Click to "Add" save the group.

3: Edit | Remove – Edit and delete contact group.

(**Only the group is deleted but contacts remain intact.)

4: Remove with contacts – remove the group with contact.

Address Book – Import Contact

1: At the iSMS member page, click the Address Book tab menu. Select Import Contact.

2: Choose Files – Select CSV files to import.

3: CSV Sample – Download CSV sample.

4: Select Group – Select Group to import customer.

5. Click Submit to upload the Import Contact

 Address Book – Import Contact

Parameters in CSV File

Column A* Name of your client, please enter phone number as name if you do not have records
Column B* Phone Number
Column C Description
Column D Email Address
Column E Company Name
Column F Date of Birth
Column G Enable Birthday Reminder to account owner, Y = YES, N = NO
Column H Group, you must enter group name same as your group list
Column I Time to send birthday greeting, example: 12am or 12pm
Column J Message Type = 1
Column K Greeting message ( only support English / Malay in this moment )
Column L Enable Birthday Greeting Message , Y = YES, N = NO
Convert E+11 to Number in Excel

1. Open CSV file at Microsoft Excel.

2. When Text Import Wizard prompts, tick the “Comma” option and click “Next”.
3. Your CSV file will be opened and displayed as shown above.
Convert E+11 to Number in Excel
4. To remove the E+11, right click on the cell.
5. Select “Format Cell”
Convert E+11 to Number in Excel
6. Select the highlighted format.
7. Click “OK” .
8. Finally, save the file.
Thank You