Quality Requirements for

Suppliers (QRS)
November 30, 2022 : Level of confidentiality: Supplier and Stellantis internal use
 Quality Requirements for Suppliers
(QRS)

TABLE OF CONTENTS
INTRODUCTION 3

Chapter 1: SUPPLIER SELECTION AND CONTRACT PREPARATION 4

1.3.1 Product technical offer ________________________________________________________________________________________________ 5

1.3.2 Description of the manufacturing system _________________________________________________________________________________ 6
1.3.3 Project development plan ______________________________________________________________________________________________ 6
1.3.4 Economic offer ______________________________________________________________________________________________________ 7

Chapter 2: PRODUCT AND PROCESS DEVELOPMENT 8

2.2.1. Activities and milestones ______________________________________________________________________________________________ 8

2.2.2. Management adjustment _____________________________________________________________________________________________ 9
2.2.3 Development management ___________________________________________________________________________________________ 10

2.3.1. General PPAP approval process _______________________________________________________________________________________ 11

2.3.2. PPAP file 11
2.3.3. Targets 13

2.4.1 Identification and classification of characteristics __________________________________________________________________________ 14

2.4.2 Allocation of Safety / Regulatory attributes to the parts _____________________________________________________________________ 14
2.4.3 Design FMEA / Process FMEA _________________________________________________________________________________________ 15
2.4.4 Special requirements for the development of safety-relevant parts ___________________________________________________________ 15
2.4.5. Requirements related to the development of parts with a critical level of reliability ______________________________________________ 15
2.4.6. China Compulsory Certification (CCC) requirement ________________________________________________________________________ 15
2.4.7. Handling of changes in the development phase ___________________________________________________________________________ 16
2.4.8. Progressive product compliance _______________________________________________________________________________________ 16
2.4.9. Document management and archiving __________________________________________________________________________________ 17
2.4.10. Industrialization and delivery requirements _____________________________________________________________________________ 17
2.4.11. Process for proactive containment ____________________________________________________________________________________ 19
2.4.12. Managing downgraded modes of manufacturing process __________________________________________________________________ 19
2.4.13. Interim Approval management _______________________________________________________________________________________ 19
2.4.14. Specific requirements for Tier-N exposed to natural disaster risk ___________________________________________________________ 19
2.4.15 Progressive Process Qualification (PPQ) ________________________________________________________________________________ 20

2.6.1 Software Cybersecurity Requirements ___________________________________________________________________________________ 21

Chapter 3: SERIAL PRODUCTION 22

3.2.1 Measuring performance ______________________________________________________________________________________________ 22

3.2.2 Supply chain control _________________________________________________________________________________________________ 23
3.2.3 Spare parts management _____________________________________________________________________________________________ 23
3.2.4 Manufacturing Requirements for Suppliers (MRS Standard) _________________________________________________________________ 23
3.2.5 Final customer quality control _________________________________________________________________________________________ 24
3.2.6 Supplier resident procedure ___________________________________________________________________________________________ 24

3.4.1. Supplier facility transfers _____________________________________________________________________________________________ 26

Chapter 4: OPERATIONAL MEDIA 29

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 Quality Requirements for Suppliers
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 Quality Requirements for Suppliers
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INTRODUCTION
This document (Quality Requirements for Suppliers - QRS) sets forth Stellantis requirements for automotive suppliers of
first-fit and spare/service parts (hereafter referred to as 'parts'). It adds to the IATF 16949 standards for its application
to Stellantis requirements. In cases where there are different requirements between different regions or programs
within Stellantis, these will be identified in the text with separate lettering (e.g., Option A, B, …) and via the QRS
Requirements Checklist in the Source Package.
Certification according to the required standard (IATF 16949), by an organization accredited by the IATF (International
Automotive Task Force), is a prerequisite to any business relationships with Stellantis. Otherwise, when responding to a
RFQ from Stellantis, the supplier must produce an action plan showing its ability to have its production sites certified
prior to starting production or at least with an IATF letter of conformance prior to starting mass production.
The specific requirements of Stellantis (CSR - Customer Specific Requirements ) are detailed in this document and on
the IATF portal. The IATF portal documents are those that Stellantis makes available for certification bodies so that
suppliers can be audited as part of IATF 16949 certification. The Supplier Quality Engineer (SQE) is the contact for any
questions about application of CSRs.

The QRS manual is based on compliance with the following fundamentals:

• Customer satisfaction and safety,
• Planning and meeting objectives,
• Conformity of all delivered supplies,
• Transparency, alert duty, reactivity.
Supplier's Expectations:
✓ Comply with all applicable laws and regulations.
✓ Comply with the Stellantis Global Responsible Purchasing Guidelines for social and environmental liability
(00614_21_00397).
✓ Proper functioning of their parts, through their entire lifecycle, and particularly when fitted onto vehicles in the
field.
✓ Performing consultation to Stellantis, as an expert in their field.
✓ Ensure the Supplier’s contact information is up-to-date in Stellantis systems.
✓ Ensure compliance with contractual commitments during development, mass production and spare part phases.
✓ Meet all quality targets.
✓ Deliver to Stellantis any documents required for the service purchased, including the Safety Case justifying the safe
design of the parts.
✓ Maintain consistency between the parts' design and the technical specifications.
✓ Verify to Stellantis compliance with the technical specifications and control of compliance.
✓ Notify Stellantis if, at any time the resale or retransfer of the parts is restricted by law.
✓ Inform Stellantis of any deviation or risk identified and implementing the appropriate actions and immediate
corrective actions.
✓ Ensure compliance with the delivered parts, both during development and industrialization phases and for series
production and spare parts deliveries.
✓ Manage their sub-contractors/supply chain to meet Stellantis' requirements.
✓ Obtain the compliance from its suppliers (tier 2 and beyond) and resolving any issues stemming from these
suppliers or interfaces.
✓ Obtain Stellantis' prior approval for any changes affecting the parts purchased (product or process change,
outsourcing, etc.) and strictly complying with the parts approval procedures.
✓ Take a proactive approach to comprehension, the analysis and corrective action of plant and warranty issues,
regardless of the issue responsibilities.

The only official version of this document is the one that Stellantis manages internally.
Should its validity be called in question, please contact your regular Purchasing Department representative. The evolutions brought to this version
are detailed in § 4.5

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CHAPTER 1: SUPPLIER SELECTION AND CONTRACT PREPARATION

1.1 - Preliminary RFQ stage

A preliminary RFQ stage enables a list of potential bidders to be drawn up. For supplier sites already involved with Stellantis,
it is also established from their quality and industrial performance, assessed using the scoring BIDLIST. Supplier sites who
have not reached the threshold will be rejected. However, an exception can be considered if a approved action plan (by
Stellantis Purchasing, SQ, and Engineering) is produced.
For a new supplier group or manufacturing site without Stellantis as a customer at present, as well as for a supplier
concerned by a new commodity, their industrial performance must be assessed before they can be involved in a RFQ. For
this purpose, the report of the NSA (New Supplier Assessment part of MRS standard, § 3.2.4) performed by an organization
authorized by Stellantis must be provided. The contact details of these organizations are available on the B2B or
eSupplierConnect portals. The costs of this assessment are covered by the supplier.
In the event that this assessment cannot occur because the new manufacturing site is not industrially operational (a
‘greenfield’), the supplier must inform Stellantis of this situation right at the start of the tender and clearly specify the
effects in their offer. The requirements related to new sites that are not industrially operational at the time of the tender,
are stated in document 01598_18_00986.
The suppliers' development capacity may also be assessed. An inspection of the design and development site can be
requested. An unsatisfactory result would lead to an offer being rejected.

1.2 - Stellantis tender documents

The tender may contain several parts from the same technical area. Stellantis prepares the tender documents and sends
them to the potential suppliers. The documents cover 4 areas, including:
Product
The technical specification that sets out the requirements applicable to the various variants of the parts in their life
situations1. It may also include the assessed hazardous events and the product quality objectives (in NA, these may be
defined elsewhere); Stellantis’s initial list of Technical and Functional Characteristics (CTF)2 defined from the list of
assessed product requirements specified by the designer.
After-sales specifications :
➢ Option A: The Global supplier serviceability requirements standard (01446_18_00735) that sets out the
requirements applicable for spare parts.
➢ Option B: The boilerplates for service parts requirements (SPB-00001-04 and SPB-00001-08)
Project and Industrial
The industrial data of the Stellantis project (quantitative data, project scheduling, output, production and measurement
capabilities, efficiency, traceability, anticipated production duration);
Logistics specifications that set forth the specific logistics requirements and operating processes. These logistics
specifications are laid down in the FCLA (Procurement Supply Chain Cost Break Down Sheet) or in the Supply Chain
CBDS (Cost Break Down Sheet).
Operating modes
▪ Quality Requirements for Suppliers (QRS)
▪ Additional Quality Requirements (AQR) and optionally specific process Check Lists that are specific
requirements for the quoted parts, linked with technologies or existing Lessons Learned on the part (SQ.00001).
▪ Detailed explanations on the Stellantis expectations for the supplier’s offer regarding quality and industrialization
▪ Logistics Manual (MLP), Packaging and Shipping Instructions (eSupplierConnect.com)
▪ For a new supplier, or an identified remote or Intercontinental supplier, the commitment letter to implement
the Stellantis specific requirements to secure the launch and the mass production. This letter must be signed by
the supplier’s CEO before business is awarded.

1 Production situations: Example 1 → Isolated supply: Transport, storage, handling and use in Stellantis industrial processes, etc.. Example 2 → Part
12345678AA built into the vehicle or unit: same as isolated supply + use by end customer, maintenance, overhaul, recycling, etc.
2 For further information refer to the reference document 'CTF identification procedure and PIS generation' 01276_10_00022

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Economic and Legal

▪ General terms and conditions of purchase: 'GTC' (Direct Material – General Terms And Conditions);
▪ Purchase contracts: "Purchase Contract" or “Contract”;
▪ Warranty Terms, after Commercial Allocation of the Carmaker's Products;
▪ RFQ specifications and economic constraints.

1.3 - Supplier bid

The supplier's bid can only be submitted via the Stellantis electronic Procurement Global Sourcing Tool (GST) and must
contain the following items:
▪ Product technical offer;
▪ Commitments and deliverables regarding Supplier Production plant and manufacturing process as defined in GST
deliverables
▪ Commitments and deliverables regarding Parts compliance and Logistic as defined in GST deliverables
▪ Commitments and deliverables regarding Project management as defined in GST deliverables
▪ Commitments and deliverables regarding respect of Additional Quality Requirements (AQR) and Process Check
Lists
▪ Project development plan;
▪ Economic offer.
Each of these items includes:
▪ The description of proposed solutions and measures;
▪ Any omissions, ambiguities or errors identified in Stellantis’s documents.
▪ The supplier's requirements or constraints in relation to Stellantis, with the due date and objective.

The supplier must also provide the completed "Supplier bid composition 01272_08_00069" that lists the expected
contents of the bid, pursuant to §1.3.1. This information must only be provided via GST; no separate emails or links are
allowed. If this document is required for any other use it should be added to the respective GST folder in the Source
Package by the Owner.
The supplier makes known the name of the contact for supplier quality who oversees that the teams responsible for the
Stellantis project are proficient in the Stellantis supplier quality procedure, and notably that they are trained in the Stellantis
method and systems. They keep track of documents on the B2B or eSupplierConnect portals and should know the latest
Stellantis quality requirements (QRS, associated procedures and tools).
The supplier can also propose an alternative "off-shelf" solution to provide an additional economic and/or technical asset.
The process is set forth in the document "RFQ specifications and economic constraints, section 5.2".
Special case of directed-buy components: tripartite agreements:
For technical or economic reasons, Stellantis may ask the supplier to include components from other suppliers (often
referred to as “Directed” and/or “Consigned” parts). According to IATF 16949, tier 1 suppliers are accountable for their
parts, including components. A tripartite agreement stipulating the job-sharing and roles and responsibilities between the
parties involved will be incorporated into the contract.

1.3.1 Product technical offer

This offer must include:
▪ The product solution(s) describing the technical principles selected to meet the requirements of Stellantis'
Technical Specification (ST);
▪ The technical breakdown of the parts with the list of components and materials, according to standard
01446_18_00732;
▪ The list of components and materials that the supplier will outsource for development and
industrialization;

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▪ The list of selected or potential tier 2 suppliers and their production site (using the 01276_11_00211
"Management of tier-n suppliers" exchange format). The suppliers with exclusive3 technology are
identified; PPAP dates for Tier 2 suppliers are mentioned and justified
▪ The supply reference numbering procedure to identify its design level and revision level;
▪ For semiconductor deliveries risk, Stellantis requires the supplier to provide risk mitigation as described
in 01505_21_01349 - the supplemental Stellantis specifications for electronic components.
▪ A Defect Eradication Plan (DEP) including lessons learned;
▪ Product validation plan;
▪ Bill of material of supply spare parts (U-SBOM) according to:
➢ Option A: Standard 01446_18_00735 and form SERVICEAB.RESP - 00839_13_05694
➢ Option B: Following SPB-00001-04
In a product requirement coverage matrix (supplier's responses with regards to Stellantis specifications and
requirements), the supplier shall identify with justification the requirements that have not been honored. This
matrix must meet all Operational Safety requirements stated in the RAMS (Reliability, Availability,
Maintainability, and Safety) CR (appended to the tender).

1.3.2 Description of the manufacturing system

This description must specify the production sites and include in particular:
• A description of the applicable industrial solution to meet Stellantis 's requirements and the associated
risks (scheduling, new procedures, new manufacturing site not yet industrially operational);
• In cases where the proposed site is a greenfield or brownfield, the planning of the new site and
commitment to implement a backup solution (GF/BF project chart 01598_18_00986)
• Production flow chart (01598_22_01689), including the subcontracted operations decided by the
supplier;
• The traceability statement, formalizing the commitment of the supplier on its traceability system that
must comply with:
➢ Option A: 01272_06_00068 and procedure 01272_07_00279 "Traceability: PCA Peugeot Citroën
Requirements".
➢ Option B: traceability requirements defined in Component Traceability (PF.901106).
• The site(s) where the components and materials are manufactured and shipped (with their supplier
location code, if applicable);
• List of vendor tooling deemed necessary (including inspection means),
• The logistics response including the FCLA (Procurement Supply Chain Cost Break Down Sheet) or the
completed Supply Chain CBDS (Cost Break Down Sheet).
• Additional Quality Requirements

1.3.3 Project development plan

This plan must include:
• A description of the product development considered (carried over components, new validations, etc.);
• a detailed schedule of the design and industrialization tasks, in line with the APQP's requirements
(01276_17_00010);
• the organization and project resources required with at least:
o Design and validation subcontractors;
o The names of the project manager and the quality manager assigned to the project;
o Evidence that the project manager and quality manager have been trained in the APQP Process
and applicable Stellantis information systems via an independent body recommended by
Stellantis or via a supplier SQD Representative qualified by the independent body recommended
by Stellantis (List of external organisations 02022_22_00458);
o The development site (s) and justification for its ability to develop;
o The validation site (s) and the justification, according to IATF 16949, of the capacity to produce
the validations, directly or indirectly;
o Personnel on the Stellantis site and those on the supplier site;

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o Availability, for the new project, of means and resources (load factor);
o For new suppliers or identified remote or Intercontinental suppliers, the commitment letter to
implement the Stellantis specific requirements to secure the launch and the mass production.
This letter must be signed by supplier’s CEO before award and includes at least the 2 following
requirements:
1. For specific commodities, to settle a dedicated Supplier Resident Organization close to
the Stellantis plant to ensure reactivity during the launch phase
2. For a new supplier, commitment to be supported by a service provider, at supplier’s
expense.

1.3.4 Economic offer

The supplier's economic offer must include the prices of prototype, pre-production and mass production supplies,
as well as the list of tools and their quote, as well as all other economical data subject to the RFQ as described in
the tender documents. The Electronic Procurement System used by Stellantis to process the RFQ is the only way
to submit offers.

1.4 Supplier selection and preparation of the Purchase Contract

Stellantis considers the initial offers received from suppliers, using the Offer Analysis Assessment (01598_21_04010). A
list of points to be added to or corrected is sent to the supplier if necessary during the Offer Review Phase . The supplier
must address them to avoid their bid being dismissed and update the offer via the Electronic Procurement System.
Stellantis will negotiate the Offer after conclusion of the Offer review phase based on the latest commercial and technical
content and finally select a supplier. The Supplier selection process is concluded by the formalization of the Purchase
Decision via the issuance of a Purchase Order / Contract or a Purchase Agreement signed by Stellantis and the Supplier.

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CHAPTER 2: PRODUCT AND PROCESS DEVELOPMENT

2.1 - Requirements for the Product Process development phase

The supplier is accountable for the product's design and development and for any developments commissioned to its
own suppliers. Validation is a part of development.
The supplier must make sure that all constraints (functional, environmental, regulatory, solicitation, industrial, etc.) are
laid down and formalized. If any shortfalls are reported, the supplier is responsible for asking Stellantis to specify them.
As an expert in their field, they are responsible for providing advice to Stellantis.
According to the CS-9003, 01446_18_00746 and 01446_18_00640 standards, the supplier fills a form for each part or
material, on the IMDS (International Material Data System) 4.
The supplier complies with the Stellantis technical convention describing the exchanges and modes of digital design as
follows:
➢ Option A: 20061_19_01434 PSA technical protocols for CAD/CAM exchanges (used with PLM/Enovia)
➢ Option B: PS-9227, CS.00029, CS-00079, CS.00080, 07226 (used with Teamcenter / CoDeP in EE)
➢ Option C: CS.00029, CS-00079, CS.00080, SD.00123, 07226 (used with Teamcenter / EBOM)
➢ Option D: CS.00029, CS-00079, CS.00080, 07226 (used with Teamcenter / CoDeP in LATAM)
The supplier can readily justify the choices and technical solutions to Stellantis, through arguments, calculations,
simulations and test results applied to the products during the development phase (model, prototypes, preproduction).
The supplier is responsible for setting out its manufacturing process and try-outs. This responsibility includes the
monitoring and inspection measures to guarantee the compliance of all delivered parts.
During each industrialization phase, the supplier must only deliver conforming parts, for each characteristic, at the level
agreed to in the progressive product compliance schedule.
The supplier's commitment to strictly guarantee the compliance of each of Stellantis's critical characteristics (Essential
Monitored Characteristics – EMC) is not a waiver from guaranteeing the conformance of all the characteristics that set
out the delivered parts.
The development follows a gradual procedure with gates leading to product and process qualification and part approval.
Stellantis's approvals do not exempt the suppliers from their responsibilities and duties. Tests carried out by Stellantis
check functional integration and the interfaces of the product, but do not constitute a product validation.
When a supplier fails their commitments, Stellantis initiates an escalation process for the supplier to introduce the
appropriate corrective actions.

2.2 APQP (Advanced Product Quality Planning)

Suppliers must implement the Stellantis APQP process. Any new part is attached to an APQP grid. The following sections
set out the major requirements for this process. Refer to the AIAG APQP and Control Plan Manual5 for further information.

2.2.1. Activities and milestones

Any development is broken down into 5 successive phases, each ending with a gate:
Phase 1: Request for Quote (RFQ)
▪ Content: All the work carried out during the tendering phase described in chapter 1 in this document. It is
finalised with the selection of the supplier and the "Kick-off meeting" gate.
▪ Result of achieving the gate: Start of product/process design work.
▪ Gate date: Specific date for each part

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Web site: www.mdsystem.com

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Phase 2: Product / Process Development

▪ Content: Process/Product design tasks. It is finalised with the freezing of the product's definition and the
"Design Freeze – Tooling Kick-off" gate.
▪ Result of achieving the gate: Detailed product design set in a definition - Green light given to manufacture
vendor specific tooling.
▪ Gate date: Specific date for each part
Phase 3: Production of Tools
▪ Content: Activities involving the creation of specific tools and production of the first off-tool parts. It is
finalised with the "First Off tool parts" gate.
▪ Result of achieving the gate: Green light for the delivery of the 1st off-tool parts.
▪ Gate date: Date prior to the launching of the 1st pre-production runs.
Phase 4: Product/process try out
▪ Content: Product and mass production process try-out. It is finalised with the "Approved PPAP" gate (see
2.3).
▪ Result of achieving the gate: Agreement for the delivery of products manufactured with the final process.
▪ Gate date: Date prior to the manufacturing of the 1st saleable vehicle.
Phase 5: Ramp-up
▪ Content: The final tasks such as capacity assessments, mass production process audit, achievement of the
long-term process capabilities, the finalization of residual action plans and lessons learned. It is finalised
with the "End of Development" gate.
▪ Result of achieving the gate: Qualified Product and process. Guarantee of production that complies with
the definition in terms of quantity and according to the performance levels required by Stellantis. Last action
plans finalized. Feedback completed. Project conclusion.
▪ Gate date: Date prior to the start of ramp-up.

The gate dates are defined by Stellantis in line with the project schedule.
The requirements at each gate are indicated in the APQP grid (01276_22_00038, SD.00301). For each gate, it
states the job sharing, the associated format (with a URL link and, if necessary, its description) and the rating rules.

2.2.2. Management adjustment

According to the risk level assessed by Stellantis for the part and supplier, Stellantis's involvement in the
management of the development is adjusted accordingly. Stellantis has set out 2 development management
modes: CM (Customer Monitored) and SM (Supplier Monitored).
Regardless of the selected management mode (CM or SM):
▪ All requirements in this document still apply;
▪ The supplier is responsible for development. The supplier has a duty to alert and notify Stellantis for:
o Notify Stellantis of proposed process changes;
o Notify Stellantis of proposed internal or sub-tier manufacturing changes;
o Watch for sub-tier Supplier issues and tell Stellantis about them;
o Notify Stellantis of potential quality / supply / capacity issues;
▪ Stellantis carries out the approval of parts for assembly on saleable vehicles.

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2.2.2.1 Management in Customer Monitored (CM) mode

This is the default baseline management mode. These developments are monitored via progress reviews, regular
summary meetings and APQP gates.
The supplier and Stellantis provide the expected information about their responsibility. Stellantis provides a rating
(GREEN or RED) for deliverables, evaluation terms can be specified during the initialization review. Regular reviews
and gates are organized, prepared and facilitated by the Stellantis Engineer. Stellantis determines whether or not
the gates are achieved.

2.2.2.2 Management in Supplier Monitored (SM) mode

If determined by the Stellantis team, a project may be assigned SM mode. In this mode, Stellantis is less involved
in management, for Business studies functions, Supplier development and purchasing. The level of involvement is
shown by the responsibility matrix below.

Task Lead Task Lead

Creation of APQP Grid ENG / EPQM Approve Deliverables (Gate 4) ENG & SQE
Kick-Off Meeting Buyer Review & Assess Gates (All) SSTM
Grid Management & APQP Meetings Supplier PPQ Supplier
Summary Meetings Supplier CAT 1-3 (run @ rate) Supplier
Submit Deliverables (All Gates) Supplier Approve PPAP QPM
Approve Deliverables (Gates 1-3, 5) Supplier
At any time, Stellantis reserves the right to modify the applied management mode.

2.2.3 Development management

Development is managed via 3 types of meetings: technical progress reviews, management reviews and APQP
gates. The supplier regularly updates the APQP grid and the schedule (at least once a month and before summary
meetings).

2.2.3.1 Technical progress reviews

The purpose is to examine one or more specific development points: part design and validation, design and set-up
of the industrial, production and supply procurement system, etc. The actions initiated to address open issues are
documented in the Risk Management Plan (RMP).
These meetings are performed at the request of either one of the parties, and focused on development progress
and status of any open issues and action plans. They can be carried out also by tier-n suppliers of components and
means, under the supervision of the tier 1 supplier.

2.2.3.2 Summary meeting

The purpose of the summary meeting is to analyze the progress of the project in relation to the planned
development schedule and to the expected results. They are restricted to the open issues identified during the
preparation operations by an analysis of the APQP Grid.
A report is created by the supplier and circulated to the participants. In particular, it shall state the roadblocks and
action plans with the individual assigned to resolve them.
If a major deviation to the expected results occurs, these reviews can be conducted at shorter intervals, together
with the appropriate countermeasures (supplier or sub-contractor audits by Stellantis, etc.).
In CM mode, their terms of execution (dates, locations, etc.) are set out mutually. By default, they take place on a
monthly basis for all parts. The following participants are required:

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▪ For the supplier: the project manager and the representatives of the various areas in question (quality,
design, industrialization, production),
▪ For Stellantis: the Purchasing, Quality and Technical managers.

2.2.3.3 APQP Gates

The purpose of the gates set at the end of the APQP phases is to ensure and validate that:
▪ The necessary results for achieving the gates meet the required level.
▪ The preliminary conditions and means for moving on to the next phase are met and complete.
A gate can be closed (“Green”) if all requirements are satisfied. In particular, the gate for the end of phase IV,
'approved PPAP' gate, can only be achieved when all the references of the part have a full 'A' approval.
If the gate is not achieved, an action plan has to be introduced to meet the expected results as soon as possible
and the gate is rescheduled.
To minimize the number of meetings, the gate statuses are reviewed during the Summary meetings. The
participants, for supplier and Stellantis, are those in the summary meetings.
A report is prepared in CM mode by Stellantis and in SM mode by the supplier. It reports whether or not the gate
is achieved and states the open issues with the action plans.
In all cases, Stellantis declaring the achievement of a gate does not constitute technical validation releasing the
supplier from their undertaking to respect the specifications as accepted by the two parties in the latest version of
the APQP Grid.

2.3 - PPAP (Production Part Approval Process)

The suppliers must ensure that the PPAP (Production Part Approval Process) files and PPAP parts submitted to Stellantis
comply with the Automotive Industry Action Group (AIAG) guidelines, set forth in the PPAP manual 5.
Formal PPAP approval must be delivered by Stellantis prior to the shipment of any product intended for use on a saleable
vehicle. PPAP approval by Stellantis does not transfer supplier’s responsibility to Stellantis.

2.3.1. General PPAP approval process

The supplier is fully responsible for preparing and submitting the PPAP file for each part. After submitting the PPAP
file, Stellantis will reply with 3 possible verdicts for each part and user plant:
A: Full approval. This approval authorizes unrestricted delivery of the products manufactured.
D: Approval with Deviation. Reservations are pending about the PPAP file and/or on the quality of parts. The
supplier is authorized to deliver their products under deviation for a restricted period or quantity (see §2.4.7).
Corrective actions must be implemented as soon as possible to be able to submit a new PPAP file with a view
to obtaining full 'A' approval before the new due date agreed with Stellantis.
R: Rejected. The supplier is not authorized to deliver the products. A corrected file must be submitted as soon as
possible to get full 'A' approval.
Before issuing a verdict, Stellantis assesses the completeness and quality of the supplier's PPAP file and carries out,
on the PPAP sample production parts, some internal checks, such as the check of the compliance of parts, the
assembly, absence of packaging degradation, and absence of supply-related non-conformances. For full details,
refer to ‘PPAP Approval’ (01276_22_00066; PRO.00106).

2.3.2. PPAP file

Prior to delivering a product intended to be fitted to a saleable vehicle, the supplier must submit to Stellantis a
PPAP file in line with the requirements of the table below.
The 5 submission levels, set out in the PPAP standard, establish the requirements to be delivered to Stellantis (S)
and those to be retained by the supplier (R). For development, the standard submission level is level 3, unless
otherwise specified by Stellantis.

5
The standard is available with the AIAG (http://www.aiag.org);

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The exact content of each of the 18 items of the PPAP file expected by Stellantis is specified in the following table.

Level
No Generic requirement Stellantis' requirements
1 2 3 4 .5
The official product design documents that were used as reference for
producing the parts.
Stellantis uses 3 types of design documents:
1 Design record
1. The finalized supplier drawing.
R S S * R
2. The finalized Technical Specifications.
3. The approved PIS (Part Inspection Standard)

Authorized engineering All the documents which describe the changes agreed to by Stellantis
2
change documents taken into account for the production of the parts but not yet finalized.
R S S * R

Stellantis engineering Homologation report.

3
approval
For the parts subject to regulations, these are the documents which R R S * R
certify compliance with these regulations.
Design FMEA report (01272_17_00009 / CEP.00031) if the supplier is
4 Design FMEA
responsible for the product design.
R R S * R

Production flowchart after which the parts are manufactured, including

5 Process flow diagram R R S * R
outsourced operations, inspections and rework.

6 Process FMEA Process FMEA report (01272_06_00043 / CEP.00067) R R S * R

7 Control plan Control plan operational in production. R R S * R
Measurement systems capability (according to 01446_18_01691, QR-
Measurement system 10010 and QR-10012)
8
analysis studies This capability is measured through R&R reports (Bias, Repeatability and
R R S * R
Reproducibility).
Inspection and Measurement Reports of sample parts that are associated
with the PPAP file. These reports are documented in the APQP grid and a
9 Dimensional results R S S * R
paper copy accompanies the (5) PPAP parts. The identification of the
parts and reports must enable a clear and unambiguous association.
Material and performance Results of Supplier validation plan (included IMDS Material data sheet
10
test results available with « accepted » status § 2.1)
R S S * R
Process capability results.
11 Initial process studies This refers to 'short-term' capability, i.e. measured on limited production R R S * R
levels, with at least 30 parts.
Documents which certify the competency of laboratories to which the
Qualified laboratory tests have been outsourced. Stellantis does not request the submission
12
documentation of these documents but they must be at Stellantis's disposal on supplier
R R1 R1 * R
premises.
All the documents that certify the approval of the appearance of
13 Appearance approval report
manufactured parts.
S S S * R
Sample parts delivered with the PPAP file, i.e. 5 parts, otherwise to be
specified by Stellantis .
According to Stellantis agreement, parts delivered in the flow or in a
14 Sample production parts R S S * R
separate flow, with packaging preserving the quality of aspect and
functionality of parts and including precise delivery address
Parts clearly identified and associated with their Dimensional Report

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Level
No Generic requirement Stellantis' requirements
1 2 3 4 5
Parts from a representative production run notified on the PSW
(01276_15_00067), using mass production resources (production and
inspection resources, employees, cycle time, etc.). Unless otherwise
stated by Stellantis , the production run for submitting the PSW must
follow the requirements in the CAT process (01272_10_00040).
15 Master sample Physical master sample retained by the supplier. R R R * R
All documents including photos/defects manual help to assess whether
16 Checking aids S S S * R
or not a part conforms.
This item consists of:
 PPAP 17: The potential specific deliverables required by Stellantis
NB: If need be, the supplier may set here the recommendations
regarding transport, storage, assembly, maintenance and recycling
of their supplies, or the evaluation of the special processes.
 PPAP 17: PPAP approval status report for all tier 2 parts (tier 2 PSW).
Stellantis specific  PPAP 17: The approval report for the dynamic test for all packaging,
17
requirements signed off by Stellantis and the supplier. R R S * R
 PPAP 17: The process audit (PPQ) is done for the gate (all elements
and criteria applicable for the gate must be checked as well as all
open points from the previous gates) and the result meet the
requirements.
 PPAP 17: The Capacity Assessment file (CAT1) is documented in the
APQP grid and approved by Stellantis(even in case of APQP grid
under Supplier Monitoring).
For each part reference and each user plant, the PSW (01276_15_00067)
Part Submission Warrant will be signed by a duly authorized supplier representative (Stellantis
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(PSW) does not sign this document). The PSW should only be signed and
S S S S R
submitted if there are no defects in the final part.

S: “Submit” Deliverable submitted to Stellantis for approval

R: “Retain” Deliverable stored by the supplier, produced at Stellantis 's request.
* : R or S To be determined on a case-by-case basis

2.3.3. Targets
For all parts, the target is to get full PPAP approval ‘A’ prior to the manufacturing launch of the 1 st saleable
vehicle.
The supplier integrates this requirement into the schedule so as to be able to submit a fully completed PPAP file
to Stellantis at a date agreed with Stellantis and in general, 3 calendar weeks prior to the date of dispatch of the
parts to be fitted to the first saleable vehicles. The approval verdict is given by Stellantis within a target time frame
of one calendar week.
If the supplier no longer can meet the original planned date (for any reason), they submit (to the Stellantis
engineer, SQE, and QPM) a provisional PSW listing the variations and detailing the rest corrective actions to be
made. Stellantis implements escalation measures (§ 2.5) as required.
The supplier can find out the approval verdict by directly consulting Stellantis's relevant information system.

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2.4 - Stellantis' specific requirements

2.4.1 Identification and classification of characteristics
To find the best compromise between the level of customer satisfaction to be provided and manufacturing process
performance, the design and release engineer classifies the product characteristics based on the level of severity
of the risks incurred by the customer if there is a failure.
This classification leads to the list of prioritized CTFs. The classification, which results from review of the product
DFMEA, statistical modelling, experience feedback, state of the art and the characteristic classification criteria,
supports the product ability to satisfy customer requirements.
The classification is used to guide the design choices and identify the risky product / process pairs, particularly for
the Safety characteristics.
Option A - Projects not using the North America classification of characteristics:
For projects not using the North America classification of characteristics, the classification is carried out according
to the general principles on classification of the characteristics defined in 01276_10_00022.
The classifications are:
(S) = Safety, (P) = Breakdown, (M) = Major, (F) = Low
A Regulatory attribute (R) = Regulatory, when applicable, is also allocated to the above characteristic
classifications.
Option B - Non-propulsion Systems projects using the North America classification of characteristics:
For Non-propulsion Systems projects using the North America classifications of characteristics, see Stellantis
BeStandard CEP-12679; Classification of Characteristics North America Region, Table 2.
For these Non-propulsion Systems projects design documents, the classifications are:
<S> = Safety, <E> = Emissions, <H> = Homologation, Stoplight / Diamond <D> = Critical Characteristic, Q h =
Capability Characteristic, None of prior cases - = Ordinary Characteristic
A Regulatory attribute (R) = Regulatory, when applicable, is also allocated to the above characteristic
classifications.
Option C - Propulsion Systems projects using the North America classification of characteristics:
For Propulsion Systems projects using the North America classifications of characteristics, see Stellantis
BeStandard CS.00071; Classification of Characteristics, Table 4.
For these Propulsion Systems projects design documents, the classifications are:
<S> = Safety, <E> = Emissions, <H> = Homologation, Q F = Functional Characteristic, QI = Important Characteristic,
None of prior cases (-) = Ordinary Characteristic
A Regulatory attribute (R) = Regulatory, when applicable, is also allocated to the above characteristic
classifications.

2.4.2 Allocation of Safety / Regulatory attributes to the parts

Option A:
The rating of a part or a set of supplies is performed by allocating an 'S' and/or 'R' attribute if the following
conditions are met.
The attribute 'S' for Safety of a part is allocated based on Stellantis -specific criteria, taking into account:
▪ The vehicle architecture
▪ The severity of the customer hazardous event
▪ The technical complexity of the part
▪ The risks of non-compliance
▪ The internal feedback.

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Stellantis reserves the right to assign the attribute 'S' to a part after the product-process studies delivered by the
supplier.
The attribute 'R' for Regulatory of a part is allocated if at least one of its characteristics or one of its
manufacturing operations includes the attribute 'R'.
The general rules applicable for parts subjected to regulations (attribute 'R') are laid down in standard
01446_18_01746 'Integration of requirements related to the regulations for vehicle or unit design'.
Option B:
Identification of a part or characteristic as safety or regulatory using the following symbols:

▪ Safety: use of <S> or

▪ Emissions: use of <E> or
Refer to PF-SAFETY and PF-EMISSIONS for further information.

2.4.3 Design FMEA / Process FMEA

Design FMEA and Process FMEA are living documents that must be developed and completed by the supplier
(except for suppliers which are not product design responsible, in which case only the process FMEA is required).
The use of the "AIAG & VDA FMEA Handbook" or SAE J1739 or Stellantis work instructions8 (see chapter 4.2
“documents”) is strongly recommended. Stellantis must be consulted in case of use of any other standards.
The Supplier must use the Stellantis Action Priority tables to evaluate the risks which must be included in the
'Design FMEA Study Summary” (01272_06_00006) and 'Process FMEA Study summary' (01272_06_00043).

2.4.4 Special requirements for the development of safety-relevant parts

For safety-relevant parts, the supplier must draw up a safety plan including a schedule of Safety activities to be
carried out within its scope and a Safety Case containing all evidences that make it possible to prove that the safety
requirements are met, particularly DVP&R with Feared Event (significant failure modes) traceability.
By default, the archiving period required for this Safety Case and its content is detailed in § 4.3. It must be updated
each time a change impacting safety is made to the product and/or manufacturing process.
For these parts, the supplier must take into account the item “Safety” of the APQP Grid. Stellantis can also require
additional requirements being communicated as RAMS Customer Requirements and included in the Tender
Documents with the technical specification.
For some of these parts, Stellantis can enforce the technical and managerial requirements of standard ISO 26262.
In this case, a Development Interface Agreement (DIA) must be drawn up between Stellantis and the supplier.

2.4.5. Requirements related to the development of parts with a critical

level of reliability
When the Technical Specification contains reliability-durability requirements on components, the suppliers must
apply one of the following options:
➢ Option A: “Reliability Durability Table” 00994_13_03354. If help is needed, use 00994_09_00041
(“Guidance for reading the reliability-durability requirements intended”).
➢ Option B: Standard QR.00001
The options will be accurated by the applicable technical centers.

2.4.6. China Compulsory Certification (CCC) requirement

For parts subject to CCC approval, unless otherwise specified by Stellantis, it is the supplier's responsibility to
contact the China Quality Certificate center (CQC) and to get their approval.

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2.4.7. Handling of changes in the development phase

Any modification or changes to the part due to non-compliance with the targets or requirements concerning the
contract are at the supplier's expense.
Option A PLM/ENOVIA Environment:
Any request for evolution/modification (issued by Stellantis or the supplier) to the part contract must be stated via
a Technical-Economic Change Sheet (FETE) or FIPA amendment in the PLM according to the process below.
Upon receiving a change request (completed FETE form or FIPA amendment), the recipient (Stellantis or supplier)
analyses the request and sends their response within the time frames specified on the FETE or FIPA amendment
or otherwise, within 15 days from the date the request was sent.
The supplier appends the signed FETE with their reply or complete FIPA amendment in the PLM. They specify in
the FETE whether the modification will affect the development and append their technical-economic response
(managed in configuration), including:
▪ A price breakdown in line with Stellantis requirements, using uniform base prices with those of the offer
mentioned in the supply contract
▪ The substantiating documents identified for technical feasibility, the associated new poor quality risks,
the cost and/or schedule (to be provided if the modification has an effect on the development).
When Stellantis approves the supplier's request, Stellantis returns the FETE form to the supplier, signed off by both
parties, or valid FIPA amendment in the PLM which will authorise the supplier to initiate the change. If the change
occurs following the allocation of a PPAP status A or D, and according to the provisions set forth in the FETE form
or FIPA amendment, the supplier updates the PPAP file and submits it to Stellantis for approval.
If the request comes from Stellantis, in the absence of a response from the supplier within the stated deadlines,
the modification will be deemed approved without any impact. It can then be confirmed by Stellantis as applicable
immediately and incorporated into the new configuration of the part.
Stellantis can formalize and notify the technical agreements throughout the development phase for the initiation
of changes.
The negotiation and business transactions occur during the development or industrialization phase; or, where
necessary, during the preparation of the 'Design freeze/tooling kick-off' gate and during the adjustment of prices
with the launch of the mass production.
Option B Teamcenter Environment:
Any request for part or process modification (issued by Stellantis or the supplier) must be stated via a Change
Notice or Forever Requirement in the appropriate system according to the processes listed below.
For product / part changes, the supplier must contact the Stellantis engineer and receive approval, via an
authorized Change Notice, before making any changes to the parts and tooling. Reference PRO-A0300 and
PRO.00015 for full information.
For changes to the manufacturing process or supply chain, or changes to the manufacturing location, the supplier
must submit a Forever Requirements request through the applicable system and receive approval from the
Stellantis SQE, engineer, and buyer before making any permanent process changes. Note that approval of the
Forever Requirement request is approval to move forward with the change ONLY. It does not constitute approval
for the supplier to ship parts (the supplier must still go through APQP and PPAP, as normal). Reference SQ.00012
for full details.

2.4.8. Progressive product compliance

As soon as the product definition is frozen, the supplier provides Stellantis with the progressive product compliance
schedule. This schedule must include at least a date from which the supplier is committed to ensure the compliance
of each of the CSEs (Essential Monitored Characteristics) of the PIS (Parts Inspection Standard). If necessary,
additional documents to the PIS may be used. This schedule is drawn up in line with development of the product
in successive logical stages, taking into account the nature of the product, the manufacturing process and Stellantis
requirements in terms of progressive compliance. It must be approved by Stellantis at the latest by gate 3 'First off

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tool parts release’. In any case, the supplier must guarantee the compliance of all the PIS's CSEs, at the latest for
the submission of the PPAP file, prior to the engagement of the 1st saleable vehicle.
The supplier will then implement the resources necessary for the strict compliance with the commitments made.
In the event of changes to the product definition, the progressive product compliance schedule is revised jointly
by the supplier and Stellantis. In the event of non-compliance with the agreed compliance schedule, Stellantis
initiates the measures in § 2.5 'Escalation process in development’.

2.4.8.1 Evolution windows

Stellantis can ask the supplier to deliver the modified parts within the specified evolution windows. Each project
specifies the terms during development.

2.4.8.2 Labeling (“Stickering”)

Labeling (or “stickering”) helps the traceability of part changes visibly and enables the manual management of
parts during supply, storage, preparation and use. Each project specifies the terms during development, choosing
between the options below:
➢ Option A: The modes of enforcement are specified in the document 01276_17_00014.
➢ Option B: Suppliers shall be familiar and comply with packaging, shipping and labeling requirements
contained in the Packaging and Shipping Instructions manual, available via eSupplierConnect.

2.4.8.3 MAPIEX / MBK / QAF

Stellantis can ask the supplier to contribute to the MAPIEX / MBK / QAF process (presentation model for outside
or inside parts) to:
▪ check geometrical compliance, fitting, and ability to install,
▪ anticipate the treatment of the identified anomalies.
The supplier provides and presents their parts (on Stellantis site) on the Stellantis fixture.

2.4.9. Document management and archiving

Supplier documents drawn up at Stellantis's request must include the attributes for identification and
configuration management, where necessary.
All testing reports must comply with the requirements of the ISO/IEC 17025:2017 standard ‘General requirements
for the competence of testing and calibration laboratories’, or otherwise at least contain the information described
in one of the following Stellantis standards:
➢ Option A: 01446_18_01803 'Drafting trial reports' vD
➢ Option B: QR.00001 and QS.10022.
The minimum archiving periods for the supplier are given in § 4.3. "Record and retention time".

2.4.10. Industrialization and delivery requirements

2.4.10.1 Buyer Owned Tools (BOT)
As Buyer Owned Tools are Stellantis Assets and in accordance with the respective Purchase Agreement appendix,
the supplier must:
▪ Identify and tag all BOT in accordance to the guideline in place for each different Stellantis region and
legal entity; related info could be available in the PO or RFQ or communicated through the supplier
portals and other specific local practices.
▪ Provide a tool certificate (.pdf format) prior to submitting the invoice for each BOT; depending from the
process in place in each different Stellantis region and legal entity
▪ As long as the supplier has possession of the BOT, the supplier must:
▪ Provide and update tool inventory list by site location, in accordance to the guideline in place for each
different Stellantis region and legal entity
▪ Inform Stellantis for any tool move including move to tierN, warehouse, etc.

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▪ Keep BOT under good conditions of use and use them for the sole purpose of manufacturing the goods
needed by Stellantis or any third party designated by Stellantis.

Stellantis reserves the right to apply penalties to a supplier who does not respect these commitments.

2.4.10.2 Supplier production capacity assessment

Since the RFQ phase the supplier shall provide his capacity estimation and consider the capacity deliverables as
well as the needed Run @ Rates in APQP project timing.

The supplier must use the Stellantis ‘CAT tool-kit’ (01598_17_01367) all along the project development.
The complete process to be applied is described in the Stellantis procedure ‘Capacity Assessement’
(01272_10_00040). Notably, it specifies the conditions of production runs (number of parts, duration, etc.) and
the number of capacity assessments to be carried out.
The final capacity assessment can only be validated once the status PPAP A or D has been achieved.

2.4.10.3 Traceability
The supplier must implement a production system in line with Stellantis traceability requirements (refer to the
applicable norms in the sourcing package) and must fulfil the Traceability summary 01272_06_00068 during
sourcing and development phase.

2.4.10.4 Measurement Capability

The process capability targets (bias ,Cg/Cgk ,GRR) are specified in the PIS. They are either clearly mentioned or
specified by default. The calculation rules and decision principles for capabilities are detailed in:
➢ Option A: 01446_18_01691
➢ Option B: QR-10012 and CEP-12679

Capability measurement is a prerequisite for process capability. It must ensure that the equipment /
Benches invested are in line with the expected metrological performance in order not to review the compliance
of production.n

2.4.10.5 Process Capability

The process capability targets (Cp, Cpk) are specified in the PIS. They are either clearly mentioned or specified by
default. The calculation rules and decision principles for capabilities are detailed in:
➢ Option A: 01276_16_00027
➢ Option B: QR-10012 and CEP-12679
For the end of the development (Gate 5), the long term process capabilities are met (Cp, Cpk) at least on the last
two production runs of a minimum of 300 parts each, measuring a sample size of 30 randomly selected parts.

2.4.10.6 Deliveries
During the development phase, a copy of the cover sheet of the Delivery Report is always printed and joined with
the part deliveries. This measure is maintained until the parts receive full PPAP approval. After obtaining the status
"A" (Full PPAP), the shipments must comply with paragraph § 3.2.2 .

2.4.10.7 Repair or rework (modification) operations

Re-use of components is considered to be a rework operation. Rework / repair operations planned must be
incorporated into the overview of process flows, the FMEA process and the control plan (01272_06_00047) to be
qualified with the standard manufacturing process.
The supplier must obtain authorisation from Stellantis before carrying out rework or repair operations not planned
during the initial qualification. The authorization request comes with rework procedures and an analysis of
associated impacts. (§ 2.4.14 Non-conformity management).

Each reworked part must be identified via a mark or a serial or batch number, and must be subject to re-
verification to demonstrate compliance to all specified requirements, i.e., dimensional, fit, form, function, and/or
reliability/durability, etc.

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2.4.11. Process for proactive containment

As a preventative measure for all new or modified parts, the supplier will set up a proactive containment area to
validate the supplier’s process control plan. The conditions for implementing this process (notably the exit
conditions) are detailed in the procedure “Proactive Containment” GSQN.004/01598_22_01972.
For suppliers located in far away countries, i.e., suppliers with long supply chains driving long lead times from
shipping cross-continent, it is required to keep this controlled shipping as a permanent proactive quality firewall
during the entire product life, considering the high volume of finished goods in transit, unless otherwise formally
agreed by Stellantis .
Note: achieving the PPAP acceptance is not a sufficient exit condition period of the proactive containment. Refer
to the conditions specified in the procedure GSQN.004.
The suppliers shall cascade proactive containment to tier 2 suppliers , unless otherwise formally agreed by
Stellantis.

2.4.12. Managing downgraded modes of manufacturing process

In the preparatory phase, the potential downgraded modes, for manufacturing or control must be identified. At a
minimum, the most critical must be subject to a qualification process and be integrated into the process flow
diagram, into the FMEAs, and into the control plan.
In the event of a downgraded mode not planned during the initial qualification accepted by Stellantis, and pursuant
to IATF 16949, the supplier must obtain special dispensation exemption from Stellantis and ensure traceability
and identification of products delivered (§ 2.4.14 Interim Approval management).

2.4.13. Interim Approval management

Pursuant to the requirements of IATF 16949 Stellantis can grant an interim approval authorizing them to provide
non-PPAP approved and/or non-conforming parts if the impact of the non-conformity on Stellantis 's requirements
is deemed acceptable.
This authorization shall in no way absolve the supplier of their responsibility in relation to the possible
consequences that have not been identified in the impact study that may result from this non-compliance.
➢ Option A: The supplier must use the 'Request for authorization to deliver non-conforming products under
the supplier's responsibility 01276_09_00685 document for the request. They must append the non-
conformity's impact analysis on the parts 's requirements and their corrective action proposal. This
agreement to the request and plan by Stellantis must be obtained by the supplier prior to any shipment.
It can only apply to a limited quantity of parts or for a limited period of time. The batches of parts in
question must have a special identification that specifies the authorization to deliver non-compliant parts.
The reference of the authorization to a non conformed delivery is copied on the RCM cover sheet.
➢ Option B: The Stellantis engineer will issue an Interim Approval Authorization (IAA) using the WebCN
system. The supplier shall make no shipments of non-PPAP or non-conforming parts until the IAA has
been fully approved by Stellantis. Stellantis personnel see North America Engineering Change
Management Process in beSTandard (PRO-A0300); suppliers should contact their Stellantis engineer.

2.4.14. Specific requirements for Tier-N exposed to natural disaster risk

According to IATF 16949, the supplier identifies the risks on customer’s requirements. The supplier must also
identify the natural disaster risks concerning each of his sub supplier; they will inform Stellantis of the confirmed
risks and the associated emergency plans. The actions are included in the Component Risk Management Plan. The
supplier will present the conclusions on emergency plans (i.e back up plans) at the APQP gate review.
This plan does not exempt the supplier from global responsibility and from the management of their own suppliers.
The supplier informs Stellantis about the identified risks remained unsolved at the end of the development.

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2.4.15 Progressive Process Qualification (PPQ)

The process qualification is done progressively through Progressive Process Qualification assessessments.
Each APQP gate for which the PPQ is required must contain the supplier self-assessment and the SQE final
assessment.
All PPQ requirements must be achieved for the end of development Gate 5.

2.5 - Escalation process

If any major issues in achieving the development requirements are identified, Stellantis will introduce the appropriate
escalation measures for bringing the situation back to normal as soon as possible.
Any failures are rated according to four levels (alert, minor, major and critical), each giving rise to possible actions and
penalties.
Any failure that has not been addressed efficiently will be upgraded to a higher level. Thus, an initial alert that has not
been processed will be upgraded to minor, etc.
Any repeat failures to achieve an APQP gate or non-compliance with the part compliance process (non-conforming parts)
will directly be considered as a critical failure, leading to penalties in the scoring BIDLIST from off-tool deliveries.
As regards to the quality of the parts delivered during the development phase, if Stellantis notices that the supplier has
failed to meet their commitments with respect to part compliance, the following measures will be taken:

▪ If any compliance discrepancy is observed by Stellantis on a characteristic supposed to be compliant at this stage
but which is not part of the Safe Launch Plan, the supplier must incorporate it into the “Proactive Containment”
(GSQN-004/01598_22_01972).
▪ If this lack of compliance concerns a characteristic inspected in the “Proactive Containment” (GSQN-
004/01598_22_01972)., Stellantis will request that a 3CPR L2 be put in place pursuant to the procedure “Global
STELLANTIS Third party containment and Problem resolution” (GSQN-003/01598_22_01960)
▪ Any repeated failure to achieve compliance on a characteristic supposed to be compliant at this stage shall be
considered a critical failure and shall then be subject to a 3CPR L2 being implemented and to a penalty in the
scoring BIDLIST of the site of the supplier producing the part.
The escalation measures regarding management primarily involve:
▪ For a development managed in SM (Supplier Monitored) mode, in switching over to a management in CM
(Customer Monitored) mode.
▪ For development managed in CM mode, in introducing two monitoring levels:

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o Level 1 escalation: This measure is triggered when problems which can affect the Project are met. A letter
is sent to the supplier with the list of points which justified the change to critical monitoring and the
conditions required to return to a normal situation. Meetings are then held regularly with the supplier's
management in order to speedily revert back to a normal situation.
o Level 2 escalation: This measure is initiated when serious issues that could jeopardise the project remain.
A letter notifies the supplier of this change to Level 2 escalation status and specifies the conditions required
to return to a normal situation. The management meetings are then held at Project, Engineering and
Purchase department level for Stellantis and top management level for the supplier.
Stellantis may request that the supplier be assisted by a Stellantis-recognised service provider. The costs of this
assistance are covered by the supplier (3CPR L3, as defined in “Global STELLANTIS Third party containment and
Problem resolution” (GSQN-003/01598_22_01960)

2.6 – Software Requirements

Suppliers who provide products with embedded software shall be compliant with the E.S.C.A.P.E. standard, which
governs the evaluation of the process capability and project performance of Suppliers for software systems.

2.6.1 Software Cybersecurity Requirements

When cybersecurity activities are distributed, both the customer and the supplier shall define a cybersecurity
plan regarding their respective cybersecurity activities and interfaces in accordance with Clause 15 of ISO/SAE
21434.

The customer and the supplier shall specify the distributed cybersecurity activities in a cybersecurity interface
agreement including:
a) the appointment of the customer’s and the supplier’s points of contact regarding cybersecurity
b) if applicable, a joint tailoring of the cybersecurity activities;
c) the identification of the cybersecurity activities that are to be performed by the customer and by the
supplier, respectively;
d) the information and the work products to be shared, including distribution, reviews and feedback
mechanisms in the case of a cybersecurity issue;
e) the target milestones regarding the cybersecurity activities of the customer and the supplier; and the
definition of the end of cybersecurity support for the items or components.

When there is a risk of not conforming to the agreed cybersecurity planning, or a risk concerning cybersecurity,
the other party shall be informed and both parties shall agree on a resolution.

A party shall notify the other if there are conflicts concerning cyber security requirements between cybersecurity
and related disciplines such that appropriate action and decision can take place.

If the customer’s cybersecurity requirements are unclear or not feasible, the supplier shall consult the customer
to come to a mutual understanding.

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CHAPTER 3: SERIAL PRODUCTION

The purpose of this phase is to guarantee, throughout production, compliance with the contractual requirements
for each product delivered.

3.1 Requirements for the serial production phase

The supplier must only deliver supplies that are compliant with all the characteristics. If the process is not able to produce
fully compliant components, the supplier must guarantee the delivery of conforming components by introducing
appropriate countermeasures.
Scoring BIDLIST
Quality Warranty Supply Chain Aftersales
- IPB - PPM3MIS (xPSA) or - Service Rate - Service Rate
- Incoming Major Incident C1000 (xFCA) - Logistic Incidents - Number of Offroad vehicles
- Supplier Relationship - Preventive Field Actions - MMOG-LE - Logistic Incidents
- Yard Hold - Infield Major Incidents
- Controlled Shipping
- Mass production
Escalation Status
- IATF 16949 Certification

Different regional scoring for Warranty, Supply Chain & Aftersales

The supplier thoroughly applies the required provisions (Statistical Process Control, poka yoke, control plans, etc.) which
were approved at the end of development, including the provisions in the event of long logistics progress.

3.2 Control of the quality and industrial performance

The supplier must produce in keeping with his contractual obligations. The supplier must implement a structured planning
approach with 3 levels, starting from strategic planning until the planning of production to guarantee the respect of delivery
program.
Each year, Stellantis sets quality targets for the supplier. The supplier must incorporate these objectives into his yearly
improvement plan.
The supplier must implement an analysis and action plans to achieve these goals, and include their own suppliers in the
analysis.
Stellantis reserves the right to give to the certification body or IATF the quality results of the supplier.

3.2.1 Measuring performance

The supplier's quality and industrial performance is assessed via an assessment system which covers:
▪ Supplier certifications in accordance with international standards, including certification to the IATF 16949
standard;
▪ The quality, warranty, and logistics results
This is indicated by a supplier score, known as the scoring BIDLIST. This score enables a better overview of the
supplier's industrial site. Each supplier site has an initial rating of 100 points per area (quality, warranty, logistics,
after-sales).
Penalties are applied for every disruptive event (e.g. a missing or expired IATF 16949 certification, quality spill,
supply disruption, low level of service, etc.). The rating is reviewed each month and includes these penalties. For
further information on regulations, refer to the 'Scoring DSD BIDLIST: Supplier Com Kit' (01598_18_02800) for all
users.

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Note: For Supply Quality Performance (SQP) system users, refer to SQP_BIDLIST_v2022.pdf available in M2P2 and
among the SQP manuals section. For Global EBSC users, refer to the Global External Balanced Scorecard training
within the GEBSC application.
This score is used to add suppliers to the bidding process (refer to chapter 1) and can bring a supplier to the
escalation process (refer to § 3.7).
The supplier can access their complete scorecard (Scoring BIDLIST and Supplier Performance Scorecard) via the
ESQAL application (B2B portal), SQP (M2P2 portal), or in the Global EBSC (GEBSC).

3.2.2 Supply chain control

Logistics guidelines and applicable standards are detailed in:
➢ Option A: Logistics Manual (MLP) (20540_14_000156)
➢ Option B: Packaging and Shipping Instructions (eSupplierConnect)
Stellantis sends the delivery forecasts and schedules for supplies to the supplier.
The supplier must guarantee and protect the delivery of parts. As such, they must control the organization of their
production, finished product stocks (supplies) and the organization of shipments. The supplier must immediately
inform the concerned sites involved if they detect a risk that the delivery schedule or planned logistics measures
may not be complied with.
When an abnormality is identified by a Customer site, the site's logistics department immediately informs the
supplier and confirms this alert by declaring an 'incident' through the adequate claim tracking system used by the
issuing location.
The supplier must implement actions to continuously improve their logistics performance. Stellantis requires the
suppliers to perform each year a self-assessment, pursuant to the MMOG-LE regulations and send the outcome via
B2B portal and eSupplierConnect.

3.2.3 Spare parts management

The supplier agrees to deliver conforming spare parts in the quantities and within the deadlines requested by
Stellantis. Their performance is measured by the KPIs 'supplier service rate' set forth in the spare parts specifications.

3.2.4 Manufacturing Requirements for Suppliers (MRS Standard)

In addition to the IATF 16949 standard, Stellantis requires suppliers to implement a manufacturing process system
which respect the Stellantis Manufacturing Requirements for Suppliers “MRS” Standard. The supplier shall identify
gaps to meet MRS standard and implement action plans in order to be ready for any Stellantis assessment.
The MRS standard makes it possible to generate 3 types of assessment to verify respect of Stellantis requirements:
1. New Supplier Assessment (NSA): Assessment of the production system of a potential new supplier or new
supplier site involved in an RFQ (see § 1.1) and for suppliers without delivery for a period exceeding 12
months.
2. Progressive Process Qualification (PPQ): Assessment used to check that the current processes are able to
guarantee that the product meets the client's requirements.
3. Mass Production Assessement (MPA): MPA is an complementary audit to the Progressive Process
Qualification (PPQ) used as an improvement tool for Stellantis Suppliers.
o The supplier sites shall provide an annual self MPA.
o Suppliers may also be required to be certified by Stellantis according to the MPA.
The applicable documents associated with the MRS (requirements table, training materials, etc.) are referenced in
the document 'MRS Standard - List of documents' (01598_16_05420).
NOTE: Those requirements become applicable from 1 st quarter of 2023. Meanwhile, legacy process requirements
are still applicable as defined with the Stellantis representative in charge of the supplier follow-up.

6
00727_15_00093 for Argentina and 00727_14_00376 for Brazil

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3.2.4.1 CQI
Option A:
Special Process Assessments
The supplier must evaluate the effectiveness of heat-treating process if applicable with the associated AIAG manual
“CQI-9 Special Process: Heat Treat System Assessment”.
This self-assessment must be conducted at least annually
Stellantis may require the application of AIAG standards for effectiveness of other special processes. In that case
this will be documented in the RFQ phase.
Option B:
The suppliers shall assess their manufacturing processes, and the manufacturing processes of their suppliers , to
establish and document the scope of applicability of this requirement. The complete collection of CQIs is available
from AIAG site
Evaluation should be by self-assessment and validated by SQE Stellantis personnel upon request.
The self-assessment should be conducted annually.

3.2.5 Final customer quality control

Each part has at least one quality target after 3, 24, 36 and 60 months on the road, all responsibilities put together.
The supplier must guarantee that such targets are complied with. The supplier must track the customer-based
results, with the applications ESQAL and GEBSC (Global External Balanced Scorecard) (see §4.1 IT Support), and
identify any risks of deviation. The supplier must implement any appropriate actions to keep in line with the assigned
targets.

3.2.6 Supplier resident procedure

For critical parts (quality, volumes or costs), Stellantis may request for a 'Plant Resident' to be commissioned on
Stellantis' site in question. This procedure supports new launches and the processing of incidents during mass
production reported at the plant and in-field levels to conduct an in-depth analysis. The supplier can also propose
the presence of a Resident Engineer to the Stellantis site's quality department. (See 'Supplier Resident Engineer'
engagement letter 01272_15_00017).
To improve the infield quality monitoring and the reactivity in the handling of failures of critical parts, Stellantis can
ask for the supplier to commission a 'Customer Resident' within Stellantis' Quality and After-Sales teams. (See the
Customer Resident Engineer's engagement letter 00827_15_03840).

3.3 Stellantis's specific requirements

The supplier must meet all Stellantis IATF-16949 Customer Specific Requirements (CSR) for the legacy programs for which
they do business. CSRs for the following are located on https://www.iatfglobaloversight.org/oem-requirements/customer-
specific-requirements/
Record retention time
The supplier must store the records regarding the product and application of their manufacturing process (see § 4.3 Record
retention time).
Regulatory compliance of production
At Stellantis 's request, the supplier must provide the following product compliance elements, within one week:
▪ Dimensional Report, according to the mass production part inspection standard (PIS), in a format with
structured and digitized data.
▪ Audit reports.
▪ Access to results of mass production control plan.

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As part of an audit of Stellantis plants by an external body (Regulatory Audits COP, ISO, IATF...), the maximum time limit is
reduced to 48 hours. If the requested data is not transmitted within the time limit, an incident supplier relationship is
reported and penalties are applied to the scoring BIDLIST.
Stellantis reserves the right to check the product at the supplier's site, potentially with their own client. In all cases,
Stellantis shall inform the supplier in advance and state the practical terms of these checks.
Non-conforming delivery authorization
Pursuant to the provisions of IATF 16949 standard, upon the supplier's request, Stellantis can grant an exemption
authorizing them to provide non-conforming supplies if the impact of the non-compliance on Stellantis 's requirements are
deemed acceptable.
The supplier uses the format defined in § 2.4.14 Interim Approval management, as follows:
➢ Option A: The supplier must use the 'Request for authorization to deliver non-conforming products under the
supplier's responsibility 01276_09_00685 document for the request. They must append the non-conformity's
impact analysis on the parts 's requirements and their corrective action proposal. This agreement to the request
and plan by Stellantis must be obtained by the supplier prior to any shipment. It can only apply to a limited
quantity of parts or for a limited period of time. The batches of parts in question must have a special
identification that specifies the authorization to deliver non-compliant parts. The reference of the authorization
to a non conformed delivery is copied on the RCM cover sheet.
➢ Option B: The Stellantis engineer will issue an Interim Approval Authorization (IAA) using the WebCN system.
The supplier shall make no shipments of non-PPAP or non-conforming parts until the IAA has been fully approved
by Stellantis. See North America Engineering Change Management Process in beSTandard (PRO-A0300).
The supplier must get the extraordinary approval from Stellantis (see § 2.4.14 Interim Approval management) prior to any
delivery. It can only apply to a limited quantity of parts or for a limited period of time. The batches of parts in question must
have a special identification that specifies the authorization to deliver non-compliant parts.
This authorization shall in no way absolve the supplier of their responsibility in relation to the possible consequences that
have not been identified in the impact study that may result from this non-compliance.

3.4 - Change Management

In case of a change request issued by a supplier, when a product and/or manufacturing process is changed by the supplier,
they must provide required criteria (e.g. Impact study, bank of parts, revalidation etc) to determine whether a preliminary
request for change must be sent to Stellantis. The supplier must apply the rules laid down by either procedure A.
DTI_DQI08_0020 “Ranking of requests for changes to a part or process initiated by the supplier for mass production” or by
procedure B. PRO.00015 (for product changes) and SQ.00012 “Forever Requirements” (for process changes).
The supplier must append a part protection plan with their request.
Option A (PLM / ENOVIA; following DTI_DQI08_0020)
Any request for change (issued by Stellantis or the supplier) is formulated, processed and finalized with the Technical and
Economic Change Sheets (FETE) or FIPA amendment in the PLM, pursuant to the principles stated in § 2.4.7 in this
document. The changes are applied and scheduled by Stellantis, with the supplier's agreement. Validated FETE sheets
become amendments to the supply contract, as jointly agreed between Stellantis and the supplier.
Any product check is carried out on parts from the mass production process.
As detailed below, a PPAP file is created and updated and a new PSW submitted:
Case 1: Modification requested by supplier, if a PPAP submission is not required (according to DTI_DQI08_0020)
➔ Evolution can be done without the submission of a new PSW.
Case 2: Modification requested by supplier, if a PPAP submission is required (according to DTI_DQI08_0020)
➔ Stellantis will decide to proceed according to one of the 3 following options:
1. When the part has a PPAP file, the supplier updates the existing PPAP file according to the PPAP submission
level decided by Stellantis, and then submits a new PSW. Stellantis gives an approval verdict within a target
time frame of one calendar week.

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2. When the part does not have a PPAP file, the supplier shall re-create the complete PPAP file then submits a
new PSW. Stellantis gives an approval verdict within a target time frame of one calendar week.
3. Stellantis and the supplier implement a new APQP grid to drive the development, and to obtain PPAP
approval. The process is the same as the one described above.

For these 3 options, until the supplier has received an A or D approval status for PPAP approval, they must continue
to deliver the parts at the previous definition and/or the definition of the unchanged process.
Case 3: Stellantis request a modification -> action same as case 2
Stellantis’ approvals do not exempt the supplier from their responsibilities and duties.
Option B (Teamcenter; following PRO.00015 and SQ.00012)
Any product check is carried out on parts from the mass production process.
As detailed below, a PPAP file is created and updated and a new PSW submitted:
Regardless of whether the supplier requests the modification or Stellantis issues the change, if a PPAP submission
is required:
➔ Stellantis will decide to proceed according to one of the 3 following options:
1. When the part has a PPAP file, the supplier updates the existing PPAP file according to the PPAP submission
level decided by Stellantis, and then submits a new PSW. Stellantis gives an approval verdict within a target
time frame of one calendar week.
2. When the part does not have a PPAP file, the supplier shall re-create the complete PPAP file then submits a
new PSW. Stellantis gives an approval verdict within a target time frame of one calendar week.
3. Stellantis and the supplier implement the APQP process to drive the development, and to obtain PPAP
approval. The process is the same as the one described above.

For these 3 options, until the supplier has received an A or D approval status for PPAP approval, they must continue
to deliver the parts at the previous definition and/or the definition of the unchanged process.

Stellantis’ approvals do not exempt the supplier from their responsibilities and duties.

3.4.1. Supplier facility transfers

Supplier facility transfers (changes to the manufacturing location) are subjected to a supplemental
process 'Business Transfer Approval Board' (BTAB). The supplier must contact their Stellantis Buyer to determine
the specific process to be used (either BTAB - Business transfer approval board' (01272_13_00008) or SQ.00012
(Forever Requirements)). The Global Stellantis APQP process must still be followed and PPAP submitted prior to
the Supplier shipping any parts from the new location. The Proactive Containment GSQN-004/01598_22_01972
procedure is applied to secure deliveries.

3.5 - Reactivity
The supplier must apply the process: 01272_14_00005 'Global Stellantis Supplier Claim Procedure – GSQN.001'
The attention of the supplier is particularly drawn to the need for respecting the times / (schedules – timelines) defined in
process GSQN.001 (01272_14_00005). They take account of the gravity of the incident.
Non-conformances reported with customers give rise to prompt pre-analysis, followed with an analysis:
▪ The pre-analysis is a guide to the origin of the non-conformance, It is used to allocate the management of the
quality failure processing to the supplier or Stellantis; aiming for a minimum part rate called 'DNR' (Trouble Not
Found / Defect Not Reproduced).
▪ Analysis is a second step for identifying the root cause of the non-conformance in order to determine remedial
and definite solutions.

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The supplier must respond to all appraisal requests in line with the deadlines agreed to with Stellantis. The order of priority
for these appraisals must be determined in accordance with the non-conformance’s severity (see below) and the product
life cycle phase potentially affected by such non-conformances (Customers/0km/Development).
When the occurrence and the severity of the non-conformances that are attributable to the supplier are high, Stellantis
may decide to flag the supplier as crisis situation.
Stellantis defect terminology:
Current production:
- C-DPV (Core-Defect Per Vehicle: S, P, A, B)
- DPV (Defect Per Vehicle: S, P, A, B) & DPVc (Defect Per Vehicle: C)
- PPV (Priority Per Vehicle: S, P, A)

Project phase:
- DPVa (Defect Per Vehicle appearance)
- DPVf (Defect Per Vehicle functional)
- DPVw (Defect Per Vehicle water test)
- DPVxc (Defects Per Vehicle, scope for C defects only, with x=a, f or w)
The supplier must:
▪ Appoint a unique champion who will manage the crisis (supplier Quality Manager or above)
▪ Check the compliance of the characteristics of the parts in question: where applicable, they must proceed with
back fitting as soon as possible, and notify Stellantis of the reference of problem lots.
▪ Conduct any relevant analyses, using:
o available design items (failure flowcharts 7, records of known incidents, FMEA (Failure Mode Effects and
Analysis) , part validation and qualification results);
o affected supplies and/or digital data that were returned to them.
▪ Provide Stellantis with the results of the analyses as soon as possible and take part, as applicable, in the analysis
on customers' vehicles.
▪ Propose and apply a technical solution to:
o eliminate (or significantly attenuate) the customer effect as soon as possible;
o permanently eradicate the factors that caused the failure.
In the event of quality failure that Stellantis deems that there are too many returns of supplies without any identified cause,
Stellantis can ask the supplier to take part in the analysis on customers' vehicles of the causes of the failures and in
determining corrective measures. As such, the supplier must commission an engineering specialist, and accordingly,
propose upgrades to vehicle diagnosis procedures, and/or have the relevant Investigation procedure (see 3.6 Part
Warranty)

3.6 Part warranty

The part contract sets forth the contractual warranty period, the customer quality agreements made between Stellantis
and the supplier, and the terms of warranty governing the economic treatment of warranty costs incurred by part
nonconformances. (Stellantis Global Warranty Terms 00614_21_00708)

3.7 Mass production escalation process

When a supplier's production site generates too many disruptions to Stellantis sites, Stellantis can introduce incremental
measures to handle the situation (warning letter, escalation level 1, escalation level 2, New Business Hold).
The warning letter is a first step systematically sent as soon as the results are deteriorating, in order to obtain a robust
action plan from the supplier.
In the event that the action plan is not deemed acceptable or the results do not improve, escalation is initiated.
The supplier is notified in writing that they are subject to level 1 or 2 escalation, with the requirements to close this process.
Likewise, notification of closing is issued in writing. If escalation fails to return to a normal situation, the supplier may be

7 To provide under 48h when the deliverable one is required by Stellantis

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called upon in the “Quality 1st” Committee held by the Stellantis Executive Committee (Purchasing, Quality and
Engineering).
Stellantis may charge the supplier for all expenses incurred by the team involved in the level 2 escalation. Extra costs may
also be charged if expert intervention is required in specific cases.
Entry in escalation level 2 is considered as a performance complaint pursuant to IATF rules and is filled in the IATF Complaint
Management System (CMS process) to require the certification body to investigate and engage the decertification process.
In the other escalation situations (escalation level 1, NBH) or if a breach to the IATF 16949 requirements or to Stellantis’s
quality requirements are identified, Stellantis reserves the right to request the initiation of the decertification process,
pursuant to IATF rules. In such a situation. A performance complaint is launched through IATF CMS process (Complaint
Management System) and the supplier is notified in writing.
Stellantis may, at its option, provide the certification body of the supplier or directly IATF with:
1. Periodic reports of its clients’ quality data limited to the bid list scoring (including detailed scoring),
2. The “Supplier Performance Scorecard”
3. Incidents treatment reports
4. Stellantis audit reports.
For the purpose of the provision of such information to the Certification Bodies or IATF such information shall not be
considered confidential.

3.8 Lessons learned

The supplier must take advantage of the quality failures reported at the in plant and infield levels to conduct an in-depth
analysis of the technical and system root causes and implement appropriate action plans. For incidents that caused severe
disruptions or with a high risk level, the supplier must present a relevant A3 PDCA (01601_12_00173) or similar regional
tool as required by Stellantis.

3.9 Awards
Stellantis values and recognises those suppliers who meet their targets and who are involved in a continuous improvement
and competitiveness initiative. The « Suppliers Awards » event is held yearly to reward such suppliers.

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CHAPTER 4: OPERATIONAL MEDIA

4.1 IT Support
This section covers the IT tools, accessible via the B2B portal and via the eSupplierConnect, for applying the collaborative
work principles and procedures laid down in this document. The IT Tools used are defined at the beginning of each program.

Option Engineering IT APQP IT

A PLM Enovia PLM APQP

B Teamcenter CQMS-AUROS

IMDS (International Material Data System):

Database intended to report data related to masses/materials/ in order to comply with substance of concern issues with
all regions, including End of Life Vehicle regulation (EC 2000/53) and other substances regulation: REACH (Registration
Evaluation Authorization and restriction for Chemicals – EC 1907/2006 CE) …»
Access link: http://www.mdsystem.com (This database in not accessible via the Stellantis B2B portal or eSupplierConnect)
APQP Tools
PLM (APQP chart) - Product Lifecycle Management
The APQP grid summarises the requirements for each development milestone. It is supported by the PLM application which
is the management tool of the exchanges of the data of engineering under development and mass production.
CQMS - Corporate Quality Management System
AUROS – APQP grid management
Change Management
PLM/Enovia
WebCN – Access to the Change Management and Forever Requirements (link)
Logistics
AMADEUS - Supplier Error and Failure Support
The AMADEUS application is used by Stellantis and suppliers for sharing and communicating with Logistics, Quality and
begging relationship incidents.
With the SPOT application, suppliers can:
▪ view their certifications statuses (QSB+ and IATF) and the status of their MMOG-LE self-assessment;
▪ submit their self-assessment online (QSB+ and MMOG-LE).
Capacity Management - link

Norms, Standards and Procedures

beSTandard Website: https://bestandard.fcagroup.com
DocInfo: https://docinfogroupe.stellantis.com/

Quality Monitoring
Global External Balanced Scorecard: link
ESQAL- E-Supplier Quality And Logistics
SPOT- Supplier Performance Online Tracking
SQP System: https://m2p2.fiat.com/Default.aspx

Supplier Portals
B2B portal: Access link: Access to the B2B portal.
eSupplierConnect: Access to FCA Group Purchasing System: https://www.esupplierconnect.com

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4.2 Exchanged documents

DocInfo (Link) beSTandard Templates and Models Type8
01601_12_00173 A3 PDCA standard (STLA) 
00827_11_05912 Investigation procedure 
01598_17_01367 Capacity Assessment Tool 
00839_13_05694 SERVICEAB.RESP 
01276_17_00009 CEP.00031 Design FMEA report 
01272_06_00006 Design FMEA Study Summary 
01272_06_00043 CEP.00061 Process FMEA report 
01272_06_00043 Process FMEA Study summary 
01272_06_00068 Traceability statement 
01272_08_00069 Supplier bid composition 
Request for authorisation to deliver non-conforming products
01276_09_00685
under the supplier's responsibility 
01276_11_00211 Management of tier-n suppliers 
01276_15_00067 PSW (Part Submission Warrant) 
01276_17_00010 Schedule Model APQP-PPAP 
01598_18_00986 GF / BF Project Reference Chart 
FETE sheet (For a use with the PLM to privilege endorsement FIPA
QSPJ_SPJ05_0074
(available in the PLM), for the other cases to use FETE form) 
EN (Link) beSTandard (Link) Standard
00827_15_03840 Engagement letter - Supplier Resident Engineer
01598_22_01689 Process Flow Diagram guidelines
01446_18_01691 Guide evaluation capability process measures and control
00614_19_00410 Stellantis warranty terms
00827_15_03840 Customer Resident Engagement Letter
Guide for reading the dependability and durability requirements
00994_09_00041
intended for the suppliers
00994_13_03354 Reliability and durability table
01272_04_00047 Process FMEA
01272_07_00279 Traceability: Stellantis Peugeot Citroën requirements
01272_09_00072 Lexique AQF Stellantis (Glossary)
01272_10_00040 Stellantis Supplier Production Capacity Assessment Process
01272_13_00008 BTAB - Business transfer approval board
Supplier Quality & Development Processes and Measurements
01272_14_00005 GSQN.001
Procedure GP5+
01598_22_01960 GSQN.003 Global STELLANTIS Third party containment and Problem esolution
01598_22_01972 GSQN-004 Proactive Containment

8
Symbols are detailed page 33

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EN (Link) beSTandard Standard

01276_10_00022 CTF identification procedure and PIS generation
01276_22_00066 PRO.00106 PPAP Approval
01276_22_00038 APQP Grid + Rating Guide
01276_16_00027 Compliance assessment criteria
01276_17_00009 Design FMEA _ System
01276_17_00014 Implementation of stickering
Regulated substances / materials and restrictions of use within the Stellantis
01446_18_00640
Peugeot Citroen group
Material and process nomenclature definition, templates & evaluation
01446_18_00732
process
01446_18_00735 Global supplier serviceability requirements
Taking into account of the requirements dependent on the regulation in
01446_18_01746
design conveys or body
01446_18_01803 Test or measurement reports - writing
01598_15_06479 Green-Field / Brown-Field development framework
01598_16_05420 MRS Standard - List of documents
01598_21_04010 Offer Analysis Assessment
20061_19_01434 Stellantis technical protocols for CAD/CAM exchanges
02022_22_00458 Training companies entitled by Stellantis
20540_14_00015 Manuel Logistique Stellantis (MLP)
01272_10_00040 Capacity Assessment Procedure
QR.00001 Global Product Assurance Testing (GPAT)
QR.10022 Design Verification Plan And Report (DVP&R) (Stellantis Harmonized)
PF-SAFETY Product Safety - Use Of The Safety Flag / Safety Shield
PF-EMISSIONS Identification Of Emissions Items
SQ.00008 Production Demonstration Run (PDR)
QR-10010 Statistical Tools and Analytical Techniques
QR-10012 Dimensional Quality Requirements
PS-9227 CAD/CAM Data Exchange Policy
CAD Drawings Rules & Definitions For 3DA Documentation (3D Annotated
CS.00029
Model)
CS-00079 FCA CAD Standard - Regional Requirements
CS.00080 FCA CAD Standard - Global Requirements
Teamcenter System and CAD Part Management in Product/Process
07226
Development
SD.00123 ICT Technical Specifications For Engineering Suppliers
PF.901106 Component Traceability
Supplier Requirements For Vehicle And Service Parts: Restricted And
CS-9003
Prohibited Substances
SQ.00001 Additional Quality Requirements (AQR)

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 Quality Requirements for Suppliers
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EN (Link) beSTandard Standard

SPB-00001-04 Source Package Boilerplate - Serviceability And Service Technical

SPB-00001-08 Source Package Boilerplate -Service Commercial

N/A (available at Packaging and Shipping Instructions

www.eSupplierConnect.com)

Reference Standard
Quality management system requirements for automotive production and
IATF 16949
nonavailable
in reference
Documents

frames PSA

relevant service parts organizations

ISO 26262 Road Vehicles - Functional safety

ISO/CEI/17025/2017 General requirements for competence of test and calibration laboratories

4.3 Record retention time

Minimum archiving periods

For the following detailed documents, the supplier shall ensure access to them in consultation throughout the associated
archiving period:

Safety Case, regulatory file (with substantiating documents for evidence

that the specified safety and regulatory requirements are respected). 30 years, starting from the publication date of
the document (who corresponds to the PPAP
Definition, validation and substantiating documents, PPAP deliverables,
acceptance date).
(mass production and spare part phases).

Records of characteristics and parameters measured in the control plan /

Product audit reports (in line with the scheduled verification and 10 years
monitoring procedures: PCP, control plan, etc.)

Records for identifying supplies for traceability 6 years

4.4 Terminology
Acronyms
AIAG Automotive Industry Action Group IpB Incidents per Billion
APQP Advanced Product Quality Planning KPI Key Performance Indicators
B2B Business To Business MAPIEX Presentation model for outside or inside supplies
BOT Buyer Owned Tools MLP Logistics Manual for Europe
Materials Management Operations Guideline/Logistics
BTAB Business Transfer Approval Board MMOG/LE
Evaluation
BUY Buyer NSA New Supplier Assessment
CAT Capacity Assessment Trial PCPA Process Control Plan Audit
CBDS Cost Break Down Sheet PCP Part Inspection Standard (Plan de Contrôle Pièce)
CCC China Compulsory Certification PED Defect Eradication Plan
CM Customer Monitored PIS Part Inspection Standard (PCP - Plan de Contrôle Pièce)
COFOR Supplier code PLM Product Lifecycle Management

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CRG Part Return Centre PMR Risk Control Plan

CSL1 Controlled Shipping level 1 PPAP Production Part Approval Process

CSL2 Controlled Shipping level 2 PPM Parts Per Million

CSE Essential Monitored Characteristic PSW Part Submission Warrant

CSR Customer Specific Requirements QCDP Quality, Costs, Time, Performance
CTF Technical and Functional Characteristics QPM Quality Plant Manager
DIA Development Interface Agreement R&R Repetability and Reproductibility
DNR Defect Not Reproduced RAMS Reliability, Availability, Maintainability, and Safety
Registration, Evaluation, Authorization and restriction
ENG Engineer REACH
of Chemicals
EPQM Engineering Program Quality Manager RETEX Lessons learned
FCLA Purchasing Logistics Cost Form RFQ Request For Quotation
FETE Technical-Economic Change Sheet SM Supplier Monitored
FIPA Purchase price information sheet SQE Supplier Quality Engineer
FMEA Failure Modes, Effects and Analysis SUP Supplier
GTC General Terms And Conditions TS Technical Specification
IATF International Automotive Task Force U-SBOM Unit Service Bill of Materials
IMDS International Material Data System VRS (LPA) Layered Process Audits

Help to use this document

Access to Table of Contents à hypertext link, at the top of each page (digital reading).
Stellantis - supplier exchangesà, two pictograms distinguish the use formats imposed Template 
(template) or suggested (1) (model). These formats can be accessed from §4 and from the B2B
portal. These formats can be accessed from §4 and from the B2B portal Model 
(1) Model proposed by the supplier is accepted if all the required fields are present.

4.5 Changes to this version

Version Date Description
1 November 30th, 2022 Creation of the document.

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