GRADE 11 LIFE ORIENTATION

TOPICS:
Career and Career Choices (CCC) and Study Skills (SS)
Term 3 & 4

2 HOURS 2021 100 MARKS

NOTE TO TEACHERS: This Teenactiv paper should be considered as a bank of

questions for ONE topic from which teachers can choose when creating their own
paper. Remember, this is a bank of questions and therefore may contain some
overlap. Please keep this in mind when selecting questions for your paper.
Ensure your paper covers EACH topic covered in terms 3 & 4.

The controlled test will comprehensively address the content, knowledge and
skills covered during the third and fourth terms and in the Recovery ATP.
Use the table below to help you when choosing your questions.

Weighting Weighting Cognitive level Bloom’s taxonomy

(suggested) (Actual)
30% (30 marks) 32 marks Lower Order Level 1&2
40% (40 marks) 40 marks Middle Order Level 3&4
30% (30 marks) 28 marks Higher Order Level 5&6

Paper is aligned with the 2021 Grade 12 Examination Guideline

______________________________________________________________
INSTRUCTIONS AND INFORMATION

1. The question paper consists of THREE sections, namely SECTION A,

SECTION B and SECTION C.
2. The questions in SECTION A and SECTION B are compulsory.
3. Answer any TWO questions in SECTION C.
4. Read ALL the questions carefully.
5. Number the answers correctly according to the numbering system used in this
question paper. Start each question on a new page.
6. Write neatly and legibly.
7. This paper consists of 8 pages and 6 questions. (25 pages including Memo)

©2021 Teenactiv 1 www.teenactiv.co.za

 SECTION A (Compulsory)
Answer all the questions in this section.

Question 1
Various options are provided as possible answers to the following questions. Choose the
correct answer and write only the letter (A-D) next to the question number (1.1 to 1.5) in the
answer book, for example 1.1.6. D.
1.1.1 A potential employer may want candidates to complete an online interview because:

A. Online interviews increase the risk of contracting COVID-19.

B. They are interviewing candidates from around the world.
C. Allows them to hack into interviewees’ computer systems.
D. Employers could feel the need to put interviewees at ease. (1)

1.1.2 When filling out an online job application one should:

A. Not worry too much about spelling and grammar errors.

B. Keep a pen handy to sign online documents on the computer.
C. Add a funny profile picture to make potential employers laugh.
D. Ensure that to put accurate representation of one’s profile. (1)

1.1.3 Which of the following would be a good time management strategy when studying?

A. Taking long breaks in between.

B. Texting friends whilst studying.
C. Starting to study in advance.
D. Staying awake very late to study. (1)

1.1.4. Physical activity can help with studying by:

A. Releasing endorphins to assist learners to stay motivated.

B. Giving learners further challenges to help demotivate them.
C. Weakening learners’ immune systems so they miss exams.
D. Distracting learners from their studies for long periods of time. (1)

1.1.5. Which of the following is true about recruiters?

A. Recruiters should put applicants forward for all jobs, despite qualifications.
B. Only the potential employers are the recruiter’s clients and receive benefits.
C. Potential employers must pay the recruiter a finder’s fee for their services.
D. Job seekers should find recruiters by asking prospective employers for help. (1)

(5x1)(5)
(All Lower Order)

©2021 Teenactiv 2 www.teenactiv.co.za

1.2. Give ONE word/term for EACH of the following descriptions. Write only the
word/term next to the question numbers (1.2.1 to 1.2.5) in the ANSWER BOOK.

1.2.1 A formal statement testifying to someone's character and qualifications when

applying for a job. (1)

(Lower
Order)

1.2.2 Qualities that help you complete tasks related to managing a business,
e.g. meeting stakeholders, filing paperwork, presenting important
information, etc. (1)
(Lower
Order)

1.2.3 A formal meeting in which an applicant is asked questions to determine their

suitability for a particular job (1)
(Lower
Order)
1.2.4 The ability to use one's hours effectively or productively, especially when working or
studying. (1)
(Lower
Order)

1.2.5 A form of employment that carries fewer hours per week than full-time
employment and can consist of shift work. (1)
(Lower Order)

(5x1)(5)

1.3 Answer the following questions by writing the answer next to the question numbers
(1.3.1 to 1.3.3) in the ANSWER BOOK/ FOLIO provided. Write your answers in full
sentences.

1.3.1 Mention TWO reasons why job applicants should inform their references that they
will be supplying their contact details to future employers, to give a testimony. (2x1)(2)
(Lower Order)

1.3.2 Explain THREE reasons why job applicants should study job advertisements very
carefully. (3x2)(6)
(Middle Order)

1.3.3 Suggest how grade 11 learners could develop their project management skills to
assist them in their future careers. (1x2)(2)
(Higher Order)

(10)

[TOTAL SECTION A: 20 MARKS]

©2021 Teenactiv 3 www.teenactiv.co.za

 SECTION B (Compulsory)
Answer all the questions in this section. Write your answer in full sentences.

Question 2

Read the extract below and answer the questions that follow.

‘Mastering a 21st Century Interview

An interview in today’s world can present a few more elements to think about in your
preparation process. Technology has had a significant impact on the recruiting and
interviewing process. Today's employers are most likely going to do a little further
digging than a basic background check to get to know you. In fact, 91 percent of
employers check out job candidates on social media before an interview.

'Prepare well to present well' still applies for interviews and perhaps even more so in
today's very competitive world. Your appearance, behaviour and communication all
need to be in top form to showcase your best self.

Even though a lot of the same interview tips hold true today as they did for the past
several decades, you need to be aware of what is going to give you the edge in the
21st Century.

[Adapted from https://jennifergrantinternational.com Accessed 14 October 2021]

2.1 Define the term ‘interview’ and state THREE ways in which interviews have changed
because of the advancements of the twenty first century. (1+3)(4)

(Lower
Order)

2.2 Provide TWO ways in which a job-seeker could improve his/her social media profile
after having been irresponsible with its usage. (2x1)(2)
(Lower
Order)

2.3 Explain why the way you dress for an interview is so important. (2x2)(4)
(Middle Order)

2.4 Discuss THREE ways how the demands of the working world have changed with the
rise of technology. (3x2)(6)
(Middle Order)

©2021 Teenactiv 4 www.teenactiv.co.za

2.5 Advise job seekers on how to prepare well so that they can stand out during a twenty
first century interview. (2x2)(4)
(Higher Order)

(20)

Question 3
Read the extract below and answer the questions that follow.

Plumbers, electricians and builders are in huge demand in South

Africa

The demand for skilled artisans such as carpenters, toolmakers, fitters, joiners or
mechanics grown in South Africa, despite the impact of the Covid-19 pandemic.
However, there is a scarcity of individuals trained and qualified to meet that
demand. It is quite a cycle-resilient market, especially for those artisan-based
businesses that serve homeowners or other small businesses. In other words,
there will always be something broken in need of fixing or features that need an
upgrade. There has also been a definite upward trend in the home improvement
sector since the start of the Covid-19 pandemic.

Learning a trade is one of the easiest entry points to self-employment and can
provide a stable income and decent livelihood with the right support. It’s important
to recognise that artisan-based businesses have different development needs to
other businesses, a crucial one being access to market. Trade and vocational
professions are also set to receive increased focus over the next five years, as part
of a new programme by the Department of Higher Education and Training.

[Adapted from: https://businesstech.co.za Accessed on 03 September 2021]

3.1 Give a definition for the term ‘skilled labour’ and provide THREE ways in which you
can gain knowledge on skilled labour. (1+3)(4)
(Lower Order)

3.2 Provide TWO ways in which grade 11 learners could acquire skills and competencies
to make studying a trade easier. (2x1)(2)
(Lower Order)

3.3 Describe TWO ways in which high school learners could obtain job shadowing
opportunities in the vocational sphere? (2x2)(4)
(Middle Order)

©2021 Teenactiv 5 www.teenactiv.co.za

3.4 How could technological advances such as artificial intelligence positively affect
skilled labourers and artisans in the workplace? (2x2)(4)
(Middle Order)

3.5 Suggest TWO strategies which the Department of Higher Education and Training
can put into place to create more interest into trade and vocational professions.
In your answer, also indicate how EACH response could lead to more learners
pursuing trades and vocations. (2x3)(6)
(Higher Order)

(20)

[TOTAL SECTION B: 40 MARKS]

SECTION C (Choice)
Answer any TWO questions in this section.
Your responses must consist of paragraphs. Marks will only be allocated for responses
written in full sentences.

Question 4

Read the extract below and answer the questions that follow.

Perceived Social Status Can Impact Your Job Search

While we hate to compare ourselves to others, we often are affected by our own
perceptions of ourselves in comparison to others when it comes to work.
The idea that our own socioeconomic status holds us back can even affect our
ability to retain certain jobs or pursue a different job.
[Adapted from: https://www.businessnewsdaily.com Accessed on 03 September 2021]

Write paragraphs on the impact of socio-economic status and career expectations.

Use the following as a guideline:

 Define the term ‘socio-economic status’ and give THREE ways in which a higher
socio-economic status can provide more job opportunities. (1+3)(4)
(Lower
Order)

 Analyse TWO ways in which employees could develop a more positive perception
of themselves in the working world. (2x4)(8)
(Middle Order)

 Critically discuss the importance of developing your self-knowledge to better handle

the stress in the world of work. (2x4)(8)
(Higher Order)

©2021 Teenactiv 6 www.teenactiv.co.za

(20)

Question 5

Study the cartoon below and answer the questions that follow.

[Accessed from https://www.urban.org/urban-wire Accessed 14 September 2021]

Write paragraphs on CVs and job interviews.

Use the following as a guideline.

©2021 Teenactiv 7 www.teenactiv.co.za

  Define the term ‘Curriculum Vitae (CV)’ and provide THREE ways job seekers
could make their CV stand out to potential employers. (1+3)(4)
(Lower Order)

 Analyse TWO ways in which errors in a CV and letter of application could be

detrimental for your chances of getting the job. (2x4)(8)
(Middle Order)

 Critically discuss the impact lying in the job seeking process could have on your
career. (2x4)(8)
(Higher Order)

(20)

©2021 Teenactiv 8 www.teenactiv.co.za

Question 6

Study the cartoon below and answer the questions that follow.

[Accessed from: https://ips-dc.org Accessed on 20 August 2021]

Write paragraphs on ethics in the workplace.

Use the following as a guideline.

o Define the term ‘ethics’ and provide THREE reasons why employees need to
practice good ethics in their workplace. (1+3)(4)
(Lower Order)

 Analyse TWO ways in which a company could break down should employees not
have good ethics in the workplace. (2x4)(8)
(Middle Order)

 Evaluate what impact implementation of corrective measures could have on

employees’ work ethics. (2x4)(8)
(Higher Order)

(20)

[TOTAL SECTION C: 40 MARKS]

TOTAL = 20 + 40 + 40 = 100

©2021 Teenactiv 9 www.teenactiv.co.za

 MEMORANDUM
SECTION A

Question 1.1
1.1.1 B
1.1.2 D
1.1.3 C
1.1.4 A
1.1.5 C (5x1)(5)
(All Lower Order)
Question 1.2

1.2.1 Testimonial / Reference 

1.2.2 Administration / Administrative skills / Business management skills 
1.2.3 Job interview
1.2.4 Time management
1.2.5 Part-time jobs
(5x1)
(5)
(All Lower Order)

Question 1.3

1.3.1 Mention TWO reasons why job applicants should inform their references that they
will be supplying their contact details to future employers, to give a testimony. (2x1)(2)
(Lower Order)

Any TWO of the below or any relevant answer for ONE mark each

References will then be able to

o be aware that they need to answer any calls or emails. 
o prepare what they would like to say.
o avoid sounding surprised by the contact and giving a bad impression. 
o inform applicants if they don’t feel comfortable giving a testimony.
o provide times where they would prefer to be contacted / are available. 

1.3.2 Explain THREE reasons why job applicants should study job advertisements very
carefully. (3x2)(6)
(Middle Order)

©2021 Teenactiv 10 www.teenactiv.co.za

Any THREE of the below or any relevant answer for TWO marks each
(i.e. ONE mark for statement and ONE mark for qualifier / explanation)

Job seekers will…

 know exactly what the job entails so they can tailor their CV to meet the
requirements of the job.
 fully understand the minimum requirementsso they can clearly highlight skills
that could make them acceptable / so they can highlight some skills that are
relative to the job.
 have a better idea / first impression of the company and how it runs as that
may enable them to determine whether they fit with the company’s culture /
principles / values / intentions / ethics.
 be able to see some of the company’s values, which could allow them to
determine whether or not they can be part of this company and support their
values. 
 analyse key words which could tell the applicant which skills are compulsory
and which ones are merely desirable thus giving them a better idea if they
stand a chance of getting the job. 
 be able to find clues for where they can look for extra information such as
telephone numbers or websites so that they can get an even better idea of the
company before deciding to apply. 

1.3.3 Suggest how grade 11 learners could develop their project management skills to
assist them in their future careers. (1x2)(2)
(Higher Order)

Any ONE of the below or any relevant answer for TWO marks
(i.e. ONE mark for statement and ONE mark for qualifier / explanation)

Grade 11 learners could…

 never shy away from difficult problems or complex tasks as these will help them to
keep their composure during future challenges / sharpen their problem-solving
skills. 
 research / attend course that specialise in conflict resolution / communication so
that they are prepared to handle various type of people within a team. 
 spend time working on themselves / journaling / reading self-help books  to create
a deeper self-awareness and self-confidence.
 sign up for clubs / societies / sports whilst at school to help them get used to
working in a team / leading a team.
 volunteer to lead group projects at school, so that they have experience running
smaller projects. 
 assess their likes and dislikes of certain teachers’ management styles and attempt
to learn from the example that they set. 
 attend seminars / conferences / webinars / dialogues / science expos on project
management  so that they could develop an idea / understanding of the challenges
besetting different careers resulting from poor project management skills.
(10)

[TOTAL SECTION A: 20 MARKS]

©2021 Teenactiv 11 www.teenactiv.co.za

 SECTION B (Compulsory)
Answer all the questions in this section. Write your answer in full sentences.

Question 2

Read the extract below and answer the questions that follow.

‘Mastering a 21st Century Interview

An interview in today’s world can present a few more elements to think about in your
preparation process. Technology has had a significant impact on the recruiting and
interviewing process. Today's employers are most likely going to do a little further
digging than a basic background check to get to know you. In fact, 91 percent of
employers check out job candidates on social media before an interview.

'Prepare well to present well' still applies for interviews and perhaps even more so in
today's very competitive world. Your appearance, behaviour and communication all
need to be in top form to showcase your best self.

Even though a lot of the same interview tips hold true today as they did for the past
several decades, you need to be aware of what is going to give you the edge in the
21st Century.

[Adapted from https://jennifergrantinternational.com Accessed 14 October 2021]

2.1 Define the term ‘interview’ and state THREE ways in which interviews have changed
because of the advancements of the twenty first century. (1+3)(4)
(Lower
Order)

Any relevant definition for ONE mark

Interview -
 a face-to-face / virtual meeting between people for purposes of recruitment 
 a structured conversation where the employer / representative of the employer
asks questions, and the potential employee / worker answers 
 a formal meeting between future employers and job seekers to assess their
suitability for the job 

Any THREE of the below or any relevant answer for ONE mark each

Ways interviews have changed could include:

 They are mostly happening online instead of only in person. 
 Potential employers can access more information about candidates through
social media. 

©2021 Teenactiv 12 www.teenactiv.co.za

  It is relatively easy for people from other countries to apply for a job. 
 Candidates can easily find out information about a company through the
internet. 
 Social media sights such as linked-in / academia can increase chances of
getting an interview. 
 Many interviewees will have comparable qualifications so further education is
no longer a guarantee that you will get the job. 

2.2 Provide TWO ways in which a job-seeker could improve his/her social media profile
after having been irresponsible with its usage. (2x1)(2)
(Lower
Order)

Any TWO of the below or any relevant answer for ONE mark each

Job seekers should focus on …

 deleting any drunken or explicit photos.
 ensuring that they have not shared any inappropriate information.
 deleting / publicly distancing themselves from any comments that friends may
make that could look bad / be considered inappropriate. 
 getting rid of any material that may not be in line with the company’s ethics /
motto / mission. 

2.3 Explain why the way you dress for an interview is so important. (2x2)(4)
(Middle Order)

Any TWO of the below or any relevant answer for TWO marks each
(i.e. ONE mark for statement and ONE mark for qualifier / explanation)

 An interview is usually the first time that job seekers will meet their future
employers  which gives them a valuable opportunity to make a good first
impression.
 Employers will be judging how neat and professional a candidate looks
because they want to see how the candidate will represent the company if they
were to work there.
 How we dress is a direct reflection of how much effort we will put in  and a
sloppy dress could indicate a bad work ethic. 
 Part of the job may entail meeting with clients so the potential employer may
be judging if the professionalism with which you handle meeting new people.
 Dressing well can increase your confidence which may increase your
chances of doing well in your interview. 
 Dressing professionally can also indicate your seriousness about the job
making the potential employer more inclined towards hiring you. 
 Dressing correctly can also indicate that you understand the expectations of a
given position and suggests to the employer that you are more likely to fit
into the company’s structure / culture. 

©2021 Teenactiv 13 www.teenactiv.co.za

2.4 Discuss THREE ways how the demands of the working world have changed with the
rise of technology. (3x2)(6)
(Middle Order)

Any THREE of the below or any relevant answer for TWO marks each
(i.e. ONE mark for statement and ONE mark for qualifier / explanation)

Technology has …
 made it easier to communicate decisions faster  which has increased the speed
with which we must handle changes within the workplace.
 made it easier for clients / colleagues / bosses to contact us outside of the
workspace which means that we often need to be available at strange hours.
 many systems are now moving onto digital platforms so employees are now
expected to become proficient with computers / programs. 
 sensitive information is now being stored online  which means that employees
are expected to become more aware of digital safety protocols.
 masses of information are available easily and quickly, which means that
employees must be prepared to process larger amounts of data / sift through
information to find out what is false.
 customers are able to report companies on more public platforms, which means
that customer service providers must be far more alert to deal with problems
quickly. 

2.5 Advise job seekers on how to prepare well so that they can stand out during a
twenty first century interview. (2x2)(4)
(Higher Order)

Any TWO of the below or any relevant answer for TWO marks each
(i.e. ONE mark for statement and ONE mark for qualifier / explanation)

Job seekers could …

 acquaint themselves with how online interviews are conducted so that they
do not get confused in the process. 
 practice interview questions with a friend or loved one so that they have
answers ready for potentially difficult questions / aren’t caught by surprise.
 put their clothes out the night before  so that they have time to prepare an
appropriately professional look for their interview.
 eat a decent meal in the morning / beforehand  which could make it easier for
them to focus on the interviewee and their questions.
 do in depth research on the company beforehand so that they know more
than the average candidate.

©2021 Teenactiv 14 www.teenactiv.co.za

  read through the job advert again before the interview so that you can keep
the requirements in mind and tailor your answers accordingly. 
 go on as many interviews as possible to get used to the pressure so that
when you interview for a job that you want, it is less stressful. 
(20)
Question 3
Read the extract below and answer the questions that follow.

Plumbers, electricians and builders are in huge demand in South

Africa

The demand for skilled artisans such as carpenters, toolmakers, fitters, joiners or
mechanics grown in South Africa, despite the impact of the Covid-19 pandemic.
However, there is a scarcity of individuals trained and qualified to meet that
demand. It is quite a cycle-resilient market, especially for those artisan-based
businesses that serve homeowners or other small businesses. In other words,
there will always be something broken in need of fixing or features that need an
upgrade. There has also been a definite upward trend in the home improvement
sector since the start of the Covid-19 pandemic.

Learning a trade is one of the easiest entry points to self-employment and can
provide a stable income and decent livelihood with the right support. It’s important
to recognise that artisan-based businesses have different development needs to
other businesses, a crucial one being access to market. Trade and vocational
professions are also set to receive increased focus over the next five years, as part
of a new programme by the Department of Higher Education and Training.

[Adapted from: https://businesstech.co.za Accessed on 03 September 2021]

3.1 Give a definition for the term ‘skilled labour’ and provide THREE ways in which you
can gain knowledge on skilled labour. (1+3)(4)
(Lower Order)

Any relevant definition for ONE mark

Skilled labour:
 Work performed by someone who has special skills, training, knowledge which
they can then apply to their work. 
 A job in which a person with necessary training performs certain specialised
work. 
 Highly trained, educated, or experienced segments of the workforce that can
complete more complex mental or physical tasks. 

Any THREE of the below or any relevant answer for ONE mark each

©2021 Teenactiv 15 www.teenactiv.co.za

You could:
 ask questions / observe whilst job shadowing 
 research through the internet
 ask skilled labourers about their experience
 attend open days at higher education institutions that train one for skilled
labour. 
 ask teachers / trusted adults that may have knowledge / idea / experience

3.2 Provide TWO ways in which grade 11 learners could acquire skills and competencies
to make studying a trade easier. (2x1)(2)
(Lower Order)

Any TWO of the below or any relevant answer for ONE mark each

Grade 11 learners could:

 volunteer / job shadow / get a holiday job which will allow them to practice
those skills
 participate in school projects / initiatives where they can be in situations
similar to that of a job. 
 sign up for extra courses which teach these skills 
 apply themselves in their school work / assignments which could also sharpen
skills such as time management, communication, etc.
 read books / relevant articles which can sharpen knowledge. 

3.3 Describe TWO ways in which high school learners could obtain job shadowing
opportunities in the vocational sphere (2x2)(4)
(Middle Order)

Any TWO of the below or any relevant answer for TWO marks each
(i.e. ONE mark for statement and ONE mark for qualifier / explanation)

High school learners could…

 ask their loved ones / people they may know, whether their company would be
willing to help as people are more likely to give them opportunities if someone
vouches for them.
 search adverts for companies that are offering job shadowing opportunities and
make sure that they create a CV that helps them stand out from other candidates.
 call human resources department to ask what they would look for in a candidate 
then tailor your CV accordingly .
 leave their CV with companies that interest them  because the more their CV is
out there, the greater the chances of getting a position.
 research companies that commonly offer job shadowing opportunities and make
sure to hand in their CV in advance. 

©2021 Teenactiv 16 www.teenactiv.co.za

3.4 How could technological advances such as artificial intelligence positively affect
skilled labourers and artisans in the workplace? (2x2)(4)
(Middle Order)

Any TWO of the below or any relevant answer for TWO marks each
(i.e. ONE mark for statement and ONE mark for qualifier / explanation)

Technology could …
 enhance job performance  as artificial intelligence is faster than human
beings. 
 perform dangerous jobs whilst controlled by a labourer which means that
workers are less likely to get hurt whilst on the job.
 become easier to operate as technology advances which means that
employees can work for longer / be more productive as they are not becoming
drained all the time.
 become faster due to upgrades  which means that workers can complete
tasks quicker / get products to clients more timeously.

3.5 Suggest TWO strategies which the Department of Higher Education and Training
can put into place to create more interest into trade and vocational professions.
In your answer, also indicate how EACH response could lead to more learners
pursuing trades and vocations. (2x3)(6)
(Higher Order)

Any TWO of the below or any relevant answer for THREE marks each
(i.e. ONE mark for statement, ONE mark for qualifier / explanation, ONE mark for
outcome)

The Department of Higher Education and Training could…

 visit schools to talk about their campuses / host expos so that learners will
hear directly from them and have a good understanding of where to go / what
to do to apply. This would mean that there is no uncertainty which could
make them put off / avoid applying to vocational qualifications. 
 use their social media platforms to spread information about their courses.
This would educate learners on what is available and how it could relate to
them. This means that more learners would want to go into a vocation as they
are aware of the options available to them / they now know about the
opportunities being offered. 
 create a social media campaign with accurate information about what trades
and vocations are / the opportunities trades and vocations can offer using
specific filters and tags so that learners will be able to find them when they
are searching for career / study opportunities online.  If this is the first

©2021 Teenactiv 17 www.teenactiv.co.za

 information that the learners see, they will be more likely to apply for
vocational schools such as TVET instead of other tertiary institutions.
 send posters to schools and public areas where learners would usually be
present , so that learners will be able to see the information on a regular
basis without having to search for it.  This would keep vocational and trade
options at the forefront of learners’ minds when they are applying for tertiary
studies / looking for job opportunities. 
 approach various schools to offer learnerships and bursaries for TVET
colleges  They would then be able to offer these bursaries to learners but
only if they attend these colleges. This would mean that learners without
funds, who may not have considered studying would now apply to study a
trade.

(20)

[TOTAL SECTION B: 40 MARKS]

©2021 Teenactiv 18 www.teenactiv.co.za

 SECTION C (Choice)
Answer any TWO questions in this section.
Your responses must consist of paragraphs. Marks will only be allocated for responses
written in full sentences.

Question 4

Read the extract below and answer the questions that follow.

Perceived Social Status Can Impact Your Job Search

While we hate to compare ourselves to others, we often are affected by our own
perceptions of ourselves in comparison to others when it comes to work.
The idea that our own socioeconomic status holds us back can even affect our
ability to retain certain jobs or pursue a different job.
[Adapted from: https://www.businessnewsdaily.com Accessed on 03 September 2021]

Write paragraphs on the impact of socio-economic status and career expectations.

Use the following as a guideline:

 Define the term ‘socio-economic status’ and give THREE ways in which a higher
socio-economic status can provide more job opportunities. (1+3)(4)
(Lower
Order)

Any relevant definition for ONE mark

Socio-economic status:
o social standing or class of an individual or group
o an individual's or family's economic access to resources and social position in
relation to others

Any THREE of the below or any relevant answer for ONE mark each

People with a higher socioeconomic status have…

o greater access to higher education / opportunities to get qualifications
o more connections to people in the job market
o more relatives / loved ones to ask for advice who are currently in the job
market.
o money to buy clothes for interviews 

©2021 Teenactiv 19 www.teenactiv.co.za

 o access to computers to create CVs and cover letters / search for job
opportunities. 

 Analyse TWO ways in which employees could develop a more positive perception
of themselves in the working world. (2x4)(8)
(Middle Order)

Any TWO of the below or any relevant answer for FOUR marks each
(i.e. ONE mark for statement, ONE mark for elaboration, ONE mark for qualifier, ONE
mark for outcome)

i.e. To be awarded the full FOUR marks for an ANALYZE question: candidates must
give a statement,  elaborate on the statement,  qualify the statement  and give an
outcome 

Employees could…
o take on new challenges / tasks  where they have experience / knowledge to
excel which would make it more likely for them to succeed  and gain a
sense of satisfaction.
o take note of where they started so that they can realise how far they have
come which can create a sense of accomplishment making them feel good
about themselves and what they have managed to achieve. 
o put effort into the way that they dress as this can improve your confidence
when dealing with colleagues / clients,  thus making it easier for you to
perform well at your job making you feel proud of the job that you have done
that day.
o attend professional development courses to give you more insight into the
skills that you need to complete your job which can lead to you feeling more
comfortable and competent at the job and therefore help you to feel happy
with your performance. 
o set small goals for yourself that are easy to manage and accomplish which
will give you a boost when you achieve your goals and make you realise your
value in the work environment.

 Critically discuss the importance of developing your self-knowledge to better handle

the stress in the world of work. (2x4)(8)
(Higher Order)

Any TWO of the below or any relevant answer for FOUR marks each
(i.e. ONE mark for statement, ONE mark for elaboration, ONE mark for qualifier, ONE
mark for outcome)

©2021 Teenactiv 20 www.teenactiv.co.za

i.e. To be awarded the full FOUR marks for a CRITICALLY DISCUSS question:
candidates must give a statement,  elaborate on the statement,  qualify the
statement  and give an outcome 

o You may shape your thoughts in ways that could show where they lead you to
, if they are starting to take you into a downward spiral  which means that
you can stop the negative thought cycle before it truly gets going allowing
you work towards staying positive in times of difficulties. 
o You will be more aware of your limits, and know when you are close to
reaching your limits which means that you can implement self-care
strategies leading you to feeling more refreshed and better able to deal with
the stress. 
o Being aware of your strengths and weaknesses and how these apply to your
working environment meaning that you can avoid potential triggers /
situations that will set you up for failure  thus keeping you from further
difficulties in an already stressful time.
o Having the skills to know your warning signs which indicate when you are
struggling mentally can stop you from over committing / tell you when you
need to take a break so that you can recover and be ready to tackle new
challenges in future. 

(20)
Question 5

Study the cartoon below and answer the questions that follow.

©2021 Teenactiv 21 www.teenactiv.co.za

 [Accessed from https://www.urban.org/urban-wire Accessed 14 September 2021]

Write paragraphs on CVs and job interviews.

Use the following as a guideline.

 Define the term ‘Curriculum Vitae (CV)’ and provide THREE ways job seekers
could make their CV stand out to potential employers. (1+3)(4)
(Lower Order)
Any relevant definition for ONE mark

Curriculum Vitae (CV):

o a detailed document highlighting your professional and academic
achievements.
o comprehensive list of education history and work experience.

Any THREE of the below or any relevant answer for ONE mark each

Job seekers could…

o use appropriate font size / acceptable spacing between sentences
o ensure that there is a good balance between writing and white space. 
o avoid spelling mistakes and grammatical errors 
o ensure that achievements and work experience that is relevant to the job is
highlighted / placed first.
o highlight any changes and growth opportunities
o prioritise technological experience

©2021 Teenactiv 22 www.teenactiv.co.za

 o ensure that they continuously participate in professional development to add
to their CV 

 Analyse TWO ways in which errors in a CV and letter of application could be

detrimental for your chances of getting the job. (2x4)(8)
(Middle Order)

Any TWO of the below or any relevant answer for FOUR marks each
(i.e. ONE mark for statement, ONE mark for elaboration, ONE mark for qualifier, ONE
mark for outcome)

i.e. To be awarded the full FOUR marks for an ANALYZE question: candidates must
give a statement,  elaborate on the statement,  qualify the statement  and give an
outcome 

Possible responses could include the following:

o Employers could feel that job seekers have poor attention to detail  as they
missed obvious mistakes which could indicate that they would do the same
at work  making them a potential challenge if they had to overlook similar
things at work.
o It may give the impression that you do not take the job seriously as you did
not care enough to put in proper time to edit your CV which could mean that
you are not fully interested in the job and they may think you only applied to
keep yourself busy while awaiting for better offers elsewhere. 
o By giving vague information / personal particulars / experience /or leaving
unnecessary gaps between words as you may be viewed as a careless /
dubious person  who could not be trusted  and that may make potential
employers feel uncomfortable to employ you. 
o Failing to identify and delete irrelevant information such as work experience
or professional development that does not line up with the CV  could suggest
that you do not fully understand the requirements of the job and therefore
either not be prepared to do the job to the best of your ability /or/ leave when
you realise that you are wrong. 
o Ignoring application instructions by not adding the correct information / not
justifying why it is not there  may give the employer the idea that you are
lazy which is not a quality that they would want in their company
o Failing to justify a career change  when there is a large difference between
what you have been doing and the job that you are applying for could indicate
that you are applying for jobs at random because you are desperate which
could mean that you are not passionate  and they would not invest in you for
fear that you will leave when something better comes along. 

 Critically discuss the impact lying in the job seeking process could have on your
career. (2x4)(8)
(Higher Order)

Any TWO of the below or any relevant answer for FOUR marks each
(i.e. ONE mark for statement, ONE mark for elaboration, ONE mark for qualifier, ONE
mark for outcome)

©2021 Teenactiv 23 www.teenactiv.co.za

i.e. To be awarded the full FOUR marks for a CRITICALLY DISCUSS question:
candidates must give a statement,  elaborate on the statement,  qualify the
statement  and give an outcome 

Lying on your CV may…

o be considered as fraud which is an illegal offence and could lead to charges
and a criminal record which would make it difficult to find a future job as this
would follow you around. 
o create a negative reputation for you in your industry if interviewers /
companies talk with their connections / other companies as they could warn
people away from hiring you thus making you a pariah / outcast in your
desired field. 
o give / earn you a negative label attached to your name as recruitment
companies may not want to associate with you for fear that you will bring
their name down with your actions  making it difficult for you to get help
finding a job.
o cause feelings of guilt / shame / remorse when you reflect on your behaviour 
and realise that what you did was wrong / in bad taste / unethical and may
lead you to self-doubt / be angry towards yourself  which could cause you to
lose confidence in yourself and your abilities.

Question 6

Study the cartoon below and answer the questions that follow.

©2021 Teenactiv 24 www.teenactiv.co.za

 [Accessed from: https://ips-dc.org Accessed on 20 August 2021]

Write paragraphs on ethics in the workplace.

Use the following as a guideline.

o Define the term ‘ethics’ and provide THREE reasons why employees need to
practice good ethics in their workplace. (1+3)(4)
(Lower Order)

Any relevant definition for ONE mark

Ethics:
o moral principles that govern a person's behaviour or the conducting of an
activity.
o a philosophy that creates a system for what is considered right and wrong
behaviour
o thoughts around one’s values and how one should act in accordance with
those values. 

Any THREE of the below or any relevant answer for ONE mark each

Good workplace ethics are important because they…

o create unity within the workplace 
o allow everyone to feel safe / not discriminated against 
o make everyone feel like a valuable member of the workforce.

©2021 Teenactiv 25 www.teenactiv.co.za

 o increase company productivity.
o create a good name for the company.
o widen the clientele / attract more customers to the business
o make customers believe in the company’s products

 Analyse TWO ways in which a company could break down should employees not
have good ethics in the workplace. (2x4)(8)
(Middle Order)

Any TWO of the below or any relevant answer for FOUR marks each
(i.e. ONE mark for statement, ONE mark for elaboration, ONE mark for qualifier, ONE
mark for outcome)

i.e. To be awarded the full FOUR marks for an ANALYZE question: candidates must
give a statement,  elaborate on the statement,  qualify the statement  and give an
outcome 

Bad ethics could cause…

o distrust within the company as employees don’t know who to trust  making
it less likely that they will work together in harmony causing high levels of
conflict / lack of effective communication in the workplace.
o employees not to do their job to the best of their ability which could
encourage other team members to do the same thus the company becomes
less productive  and may not be able to meet its deadlines / deliver quality
goods. 
o foster a culture of lying / corruption within the workplace making it very
difficult to identify and rectify the problems within the company which could
cause a company to go into a downward spiral and close, causing many to
eventually lose their jobs. 
o employees to treat each other with disrespect making it more likely that there
will be conflict in the workplace which could lead to lawsuits causing a
financial drain on the company.
o employees to become dissatisfied with their work environment  and they may
complain to outsiders  which could create a negative name / image for the
companyand they may eventually lose customer support / find it difficult to
get new customers. 

 Evaluate what impact implementation of corrective measures could have on

employees’ work ethics. (2x4)(8)
(Higher Order)

©2021 Teenactiv 26 www.teenactiv.co.za

Any TWO of the below or any relevant answer for FOUR marks each
(i.e. ONE mark for positive statement, ONE mark for qualifier, ONE mark for negative
statement, ONE mark for qualifier)

i.e. To be awarded the full FOUR marks for an EVALUATE question: candidates must
give a statement,  qualify the statement,  give a second statement  and qualify
the second statement 

Possible answers may include the following:

 Allow the employee to become aware of the repercussions of their behaviour
when a boss / manager / Human Resources person / higher authority sits down
to highlight the problem and therefore want to change because they do value
their workplace and now have a better understanding of how their actions can
cause harm to their company however, they could also feel personally
attacked and purposefully bring the company’s name into disrepute out of
spite.
 Make the employee feel valued as someone took the time to invest in their
personal growth and position in the company however they may also feel
targeted or singled out  leading to resentment towards their job / company.
 Create a sense of fear of repercussions, which could cause employees to
quickly change their behaviour to a more professional / ethical approach 
working under a constant state of fear may cause employees to panic / feel
overly policed leading to silly mistakes as they were too scared to
concentrate properly
 Help motivate employees to work harder as they are able to find incentives /
encouragement to reach their targets, however, it could further demotivate
employees who may feel that they are trying their best and it simply isn’t
good enough / not recognised. 

(20)

[TOTAL SECTION C: 40 MARKS]

TOTAL = 20 + 40 + 40 = 100

©2021 Teenactiv 27 www.teenactiv.co.za