Predictors of Consumer Buying Behavior towards Food
Bazaars
CHAPTER 1
INTRODUCTION
Backgroun of the study
Food bazaar are quickly gaining popularity, especially
among customer’s. First things first "A food bazaar is
comparable in layout to a conventional school cafeteria
or even a food court, admittedly more hip and cooler with
different stores and kiosks providing diverse food
choices," claims Catama (2017). They try it because they
believe it is a location that is "instagramworthy" for
them to post to social media accounts be "in" with the
vogue. The food bazaar is a terrific venue for today's
generation since they love to share things on social
media and are ready to try new foods. Additionally,
Catama (2017) claims that "any food bazaar that you visit
is certain to be incredibly Instagrammable- perfect for
the winning social media post." Food bazaar are a great
location for family and friend get-togethers because they
cater to huge crowds of people.
Japan boasts a variety of imaginatively themed and
created food bazaar. These kind of eateries are also
well-known or popular in America, particularly in
Portland, the nation's most progressive city. They are
known as food truck parks as opposed to food bazaar.
According to one article, these food truck parks have the
potential to significantly alter how Americans eat. One
will debut later this year in Tulsa, Plano, Texas, and
Asbury Park, New Jersey, among other cities.
In the Philippines, it serves as a fantastic draw for
the nation and has the potential to draw in a sizable
number of tourists. Filipinos love to eat, which is one
of the many reasons why the stand of the food bazaar in
the food industry for this year is great. According to
Talavera (2017), “Food bazaar are to expand in PH retail
market this year, the demand for vacant lots for food
parks increased by more than 10 times in Metro Manila
last year.” This new trend in the Philippines is starting
to expand and be widely known to many which is a big
impact for the country especially in expanding its retail
market.
Davao City's food bazaar is a popular destination for
foodies, offering a variety of culinary options from many
different cuisines and a distinctive outdoor dining
experience. To meet the demands of this expanding trend,
many food sellers now provide healthy food options like
low-calorie, vegan, and gluten-free foods. Overall, the
food bazaar exhibits a wide range of patron behavior that
is always changing to reflect shifting patron preferences
and expectations.
Statement of the Problem
The purpose of this study is to ascertain the consumer
behavior of Davao City's Selected Food Market in order to
address the following queries:
1.What is the level of factors that pr edicts consumer
buying behaviour towards Food Bazaar in terms of:
1.1 Psychological Factors
1.2 Social Factors
1.3 Cultural Factors
1.4 Personal Factors
1.5 Economic Factors
2. What domain of factors best predict consumer buying
behaviour of food bazaar
2.1. Product
2.2. Price
2.3. Place
2.4. Promotion
Null Hypothesis
There is domain of factors best predicts consumer
buying behaviour of food bazaar
Review of Related Literature
According to et al. (2008), night markets are "street
markets operating at night, primarily in urban or
suburban areas that generally tend to have more leisure,
shopping, and eating areas." The atmosphere, tranquility,
and delicious cuisine were therefore the factors that
contributed to the night market's continued growth. In
relation to this, individuals began to enjoy spending
time at the night market.
This study is a significant factor in determining
consumer buying behaviour in Night Market. According to
Kumar et al. (2020) that psychological variables play a
significant role in purchase decisions because many
customers wonder why they chose a particular product or
service after making a purchase.
These factors include cultural factors, social
factors, personal factors and psychological factors.
Accordng to (Callwood, 2013) (Callwood, 2013) The
psychological elements that affect a person's decision-
making the person's motivations, perceptions, learning,
and beliefs and values are further divided into attitudes
1.1. Psychological factors
Perception
Perception is the most crucial psychological
component in all human conduct, whether you're acting as
a customer, an employee, a parent, a friend, or just as a
person. According to Radhika Duggal at Forbes,
“Perception is defined as the process by which
individuals select, organize and interpret stimuli into a
meaningful and coherent picture of the world.”
Advertising, word-of-mouth, prior experiences, social
media, pricing, quality, and customer service all
influence how consumers perceive products and services.
By these initiatives, businesses can reinvent themselves
as elements of consumers' lifestyle decisions as well as
products. Source: ception-influences-on-buying-behavior/?
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According to (Ivkov,Blesic, Stefanovic, and Raljic,
2014) Customers' experiences can be improved by both
concrete elements like signage, symbols, and décor as
well as intangible ones like music, temperature, aroma,
and even the number of people shopping. According to
(Bhakar, 2017; Emmanuel Nondzor, 2015)Customers recognize
the importance of the condition behind the preparation
area as the operation's most prominent front portion in
addition to anticipating the delight, pleasure, and
excitement created by the welcoming ambience of food
bazaar operation.
Big brands work so hard because the marketplace's
perception of a brand or industry is so crucial. They
work very hard to maintain a favorable public perception
of themselves and their business. As a result, businesses
like Gillette will pay David Beckham to "model" their
products. According to (Taylor, 2006)by coordinating how
people behave with the Gillette brand, the company can
enhance or reinforce how Beckham is perceived what's
already favorable about it. Understanding the thought
processes that underlie the decision-making process for
purchases is crucial, which is why consumer psychology is
connected to marketing methods. Source: Frontiers |
Factors Affecting Impulse Buying Behavior of Consumers
(frontiersin.org).
Motivation One of the most significant indicators of
customer purchase decisions has been noted to be the
variety of consumer motives. Understanding customer
requirements and market segmentation can be based on
knowing consumer motivations. According to (Kim et al.,
2014; Singh, 2018)As buyers, our motivations serve as a
reflection of our wants, which affect how we view and
select items . A number of different customer motives
have been regarded as one of the most significant
predictors of consumer purchasing decisions (Akram et
al., 2021b). Understanding consumer requirements and
market segmentation can be derived from knowing what
drives consumers.
Several consumer motivational elements are
interconnected. A small number of empirical research used
a variable-centered methodology to investigate how the
motivation elements interacted. According to Johansson et
al(2020) research has demonstrated that when social and
moral motives (social acceptance and ethics) are co-
activated, people become less value-conscious (value for
money) for expensive green consumption since doing so
makes them seem moral to others. According to(Khan,
2007)A person may be motivated to purchase a product for
convenience, style, prestige, self-pride, or being
fashionable comparable to others . According to (Smoke,
2009)If marketers are aware of the factors that influence
motivation, they may be able to develop marketing
strategies that sway consumers' desire to consider,
participate in, or process details about their brand or
advertisement.
Beliefs and Attitudes
Kotler describes attitude as "a person's persistent
favorable or unfavorable cognitive assessments, emotional
reactions, and action tendencies toward some object or
concept" and belief as "descriptive notion that a person
believes about anything". People may hold particular
attitudes and opinions regarding certain goods and
services (Sarangapani, 2009). Because these beliefs
contribute to the product and brand perceptions that
influence consumers' purchasing decisions, marketers are
interested in the opinions that consumers form about
certain goods and services. The marketer must start a
campaign to correct any false beliefs if they prevent
purchases.
Social Factors
Family, roles, and status are the key social factors
that affect consumer behavior. Societal variables
directly affect how people behave in terms of consumption
and shopping. Consumer behavior has an impact on not just
people and society but also on nations and their economy.
The following are significant social variables that
have a direct or indirect impact on a person's behavior:
Family: The people in one's family have a significant
influence on their tastes and behaviors. It provides a
setting in which a person can grow, develop a
personality, and acquire values. A child picks up his
purchasing habits and preferences by imitating his
parents, and he will likely continue to make the same
purchases as he gets older.
The responsibilities within the reference group that
affect other people's behavior should be sought out by
marketers. Like Initiator (who begins the buying choice),
Influencer (whose viewpoint influences the buying
decision), Decision-Maker (who has the power to make the
purchase decision), and Buyer (who ultimately buys the
product).
Roles and Status: A person's status and role in the
society have an impact on his purchasing decisions. For
instance, it is typical for someone in a high position in
a company to buy things that support his status. Before
endorsing any particular products, marketers should make
a concerted effort to comprehend the position and
function of the person in question. Hence, before
developing their marketing strategies, marketers need
have a thorough understanding of how social issues affect
how people behave.
Cultural Factors
Many characteristics of consumer behavior are influenced
by culture. In reality, cross-cultural study reveals
slight or significant variances that might be linked to
culture. For this field to advance, it was deemed
necessary to adopt a broader perspective and investigate
fundamental relationships in international marketing
(Cavusgil 1998). Efforts to understand consumer behavior
led to the development of numerous general models that
represented the key influences on consumers globally.
Sheth and Sethi (1977) created a thorough theory of
cross-cultural consumer behavior in an early attempt to
explain disparities among cultures in their perceptions,
evaluations, and consumption behavior of a generic
product or service. The language, religion, education,
roles, norms, personality, way of life, socialization,
and tradition were all taken into account by this model
of consumer behavior. Samli (1995) asserts that customer
behavior may.
A collection of individuals is connected to a certain
community's beliefs and ideologies. When a person comes
from a particular community, his/her behavior is highly
influenced by the culture relating to that particular
community. Some of the cultural factors are:
Culture
Cultural Factors have a strong influence on consumer
buying behavior. Cultural Factors include the basic
values, needs, wants, preferences, perceptions, and
behaviors that are observed and learned by a consumer
from their near family members and other important people
around them.
According to (Money, Gilley, and Graham, 1998)
Currently, culture has a significant impact on how
consumers behave. For instance, ladies in West Bengal
would choose to purchase conventional sarees over
Western-style clothing. It is a crucial component of the
environment we live in. Everything that sets man apart
from other animals and points to his social essence is
considered to be a part of culture, including ideas,
relationships, religions, rituals, habits, art, and much
more. Stable behavioral models, particularly in consumer-
based behavior, are a blatant example of culture. For
Thanksgiving, turkey is a customary dish in mainstream
American society. Only in the United States can chicken
producers and retailers anticipate spikes in demand
around the Thanksgiving holiday because to this
culturally specific tendency.
Subculture
Within a cultural group, there exists many subcultures.
These subcultural groups share the same set of beliefs
and values. Subcultures can consist of people from
different religion, caste, geographies and nationalities.
These subcultures by itself form a customer segment.
According to (Zaltman 1965). Due to their
comparatively uniform norms, attitudes, and behaviors,
subcultures are fascinating sociological units for market
research and segmentation . The focus of previous
research on subcultural consumption patterns has been on
ethnic or other labeled subcultures, such as African
American, Hispanic, Italian, Jewish, and WASP (see, for
example, Hirschman 1981, 1985; Wallendorf and Reilly
1983), which, despite some general similarities,
frequently display such diversity of consumption
preferences as to severely limit their potential as
market segments (Deshpande, Hoyer, and Donthu 1986).
Instead, this study looks at subcultures that choose
themselves based on similar consumer preferences (cf.
Donnelly and Young 1988).
Social Class
Each and every society across the globe has the form of
social class. The social class is not just determined by
the income, but also other factors such as the
occupation, family background, education and residence
location. Social class is important to predict the
consumer behavior.
According to Dominquez and Page (1981a, 1981) Status
revolves around the family and its place in the community
based on home type, location, and value, interactions,
and memberships as well as education, family, background,
and occupation, so class is best suited to those consumer
decisions that are predominantly individually, rather
than jointly, made or delegated to the family social
Class is also best suited to those values, lifestyles,
and communicate.
Personal Factors
Factors that are personal to the consumers influence
their buying behavior. These personal factors differ from
person to person, thereby producing different perceptions
and consumer behavior
Some of the personal factors are:
Age
Age is a major factor that influences buying behavior.
The buying choices of youth differ from that of middle-
aged people. Elderly people have a totally different
buying behavior. Teenagers will be more interested in
buying colorful clothes and beauty products. Middle-aged
are focused on house, property and vehicle for the
family.
According to Kotler and Armstrong (2013), "People
change the goods and services they purchase throughout
the course of their lifetimes," and for this reason age
has always been a crucial variable in segmenting markets
in the commercial sector. According to Kotler, Armstrong,
Harris, and Piercy (2014), consumers go through a variety
of life stages, hence many companies have created niche
markets by focusing exclusively on one age group with
their products and services (Schiffman et al., 2008).
Income
Income has the ability to influence the buying behavior
of a person. Higher income gives higher purchasing power
to consumers. When a consumer has higher disposable
income, it gives more opportunity for the consumer to
spend on luxurious products. Whereas low-income or
middle-income group consumers spend most of their income
on basic needs such as groceries and clothes.
According to (Kotler et al., 2014) .Choices of goods and
services will be influenced by a person's financial
circumstances, notably their income or the income of
their family . Due to the emphasis on good value, getting
more for less, and a pay-less message, businesses in the
commercial sector produce goods that are cheaper but of
poorer quality. In higher education, there has been a
great deal of concern about the idea that income
influences choices, and many researchers have fought a
battle to reduce this affect (e.g. Ball, Davies, David, &
Reay, 2002; Reay et al., 2002), despite the fact that
income is strongly linked to social class and it is
frequently difficult to separate the two variables.
Occupation
Occupation of a consumer influences the buying behavior.
A person tends to buy things that are appropriate to
this/her profession. For example, a doctor would buy
clothes according to this profession while a professor
will have different buying pattern.
Lifestyle
Lifestyle is an attitude, and a way in which an
individual stay in the society. The buying behavior is
highly influenced by the lifestyle of a consumer. For
example when a consumer leads a healthy lifestyle, then
the products he buys will relate to healthy alternatives
to junk food.
According to (Kotler and Armstrong, 2013) Lifestyle
encompasses more about people than just their social
class or age, hence in the commercial realm of marketing
there has been a significant trend away from reliance on
single characteristics and toward lifestyle segmentation.
Although the concept of lifestyle in the study of
consumer behavior in higher education is still in its
infancy, one study attempted to classify participants
into subgroups based on a variety of factors rather than
just their own personal characteristics.
Economic Factors
The Economic Factors are the factors that talk about the
level of sales in the market and the financial position
of the consumer, i.e. how much an individual spends on
the purchase of goods and services that contribute to the
overall sales of the company.
Personal Income
A person's purchasing power rises in tandem with their
level of disposable income. The money that is left over
after meeting a person's fundamental necessities is
referred to as disposable income.
More discretionary income results in higher spending
on a variety of goods. But concomitant to the decline in
disposable income was a decline in multi-item spending.
Family Income
Family income is the total income of all the members of a
family's members.Family income affects the consumers'
purchasing decisions family. The extra money earned by
the household after the spending is done on the family's
essential requirements accessible for purchasing retail
items, durables, and luxury.
Income Expectations
One of the key factors determining future income is
expectations.
of an individual's purchasing habits. Assuming he has any
Having more money means he can be inclined to spend
more.indulgences, retail items, and durable things. The
other hand On the other hand, if he anticipates a
reduction in his future income, he will reduce his
spending on frills and pleasures and limit his spending
to the absolute minimum.
Savings
Savings also affect a person's purchasing decisions
individual. A variation in the amount saved causes a
shift in an individual's spending. If someone decides to
increase his savings from his current salary, he will
Spend less on luxury items and comforts.
Liquid Assets
The term "liquid assets" refers to those that can be
converted. without any loss, swiftly into cash. Liquid
assets consist of cash on hand, money in the bank,
marketable securities, etc.
With greater liquid assets, the person makes a purchase.
luxury & comforts. In contrast, if he has less He cannot
spend any more money on purchasing luxuries and luxuries.
Correlations between measures
Theoritical Framework
According to the current "theory of consumer
behavior," the first model of the consumer decision-
making process was created by Howard in 1963 and revised
in 1969. The new model integrates the various
psychological, social, and market pressures on the
knowledge and choice of the buyer. (1969; Howard and
Sheth).
The Decision Making Theory was developed by Nicholas
Bernoulli and Oskar Morgenstern and is based on the
cognitive process of anticipating choice results.
Economic and psychological elements such as social and
cultural values influence consumer behavior, and value
and satisfaction were added as modifications. Allen
Shocker highlights the difficulty and procedures involved
in decision-making, and the level of participation is
still a crucial consideration. Marketing activities have
a significant impact on consumer behavior, which is the
process of identifying needs, looking for ways to meet
them, and making purchases. This process is referred to
as gathering, analyzing, developing plans, and carrying
them out to successfully purchase the desired product.
The psychology of the consumer heavily influences their
behavioral approach.
Conceptual Framework
Independent Variable Dependent
Varible
Factors of Consumer
behavior;
Psychological Level of consumer
Social buying behavior
Cultural
Personal
Figure 1- Conceptual Framework of the Study
Shown in Figure 1 is the conceptual framework of the
study showing the Factors that influence consumer's
behavior (independent variable) and showing the
relationship of Consumers Buying Behavior (dependent
variable).
Significance of the Study
The present study aimed in coming up with measures
that will assess consumers’
buying behavior towards street food in Dapitan City.
Specifically, this research is of meaning and
significance to the following:
FOOD BAZAAR OWNERS. In order to improve their food
bazaar and draw in a lot more consumers, the proprietors
can benefit from this study by better understanding and
knowing the references and behavior of customers there.
LEST FUTURE RESEARCHERS. Researchers who desire to
undertake research in the same area as this study—namely,
the topic of food—might find this study to be useful as a
resource and a guide. TO THE READERS. The primary notion
of food bazaar, as well as its history, are explained for
the benefit of future readers.
STUDENT. Their understanding of the relevance of
quality, price, time, and risk avoidance as a basis for
their shopping decisions will be enhanced by the study's
findings.
TEACHER. The provided information would help the
teachers have a deeper grasp of this study and help them
recognize the characteristics of small company consumers.
Scope and Limitation
This study will focus on the Predictors of consumers
Buying Behavior towards Food Bazaar's in Davao City
during the Year 2022-2023 Initially, this study will
confine itself to conducting a survey questionnaire, and
direct interview of the current customers of financial
intermediaries included in the studies.
Defination of Terms
The researchers defined the terms according to how
they are used in the study in order to make an easy
understanding of the problem and avoid ambiguous
meanings.
Operational defination of terms - entails opting to
purchase food bazaar from a seller on the street for
consumption by oneself or a group while traveling around
Davao City. It is a synonym for "consumer buying
behavior," which refers to individuals as opposed to
businesses. Personal, cultural, social, economic, and
psychological aspects all have a part in influencing
consumer behavior, making them crucial to any marketing
strategy.
Food bazaar -Refers to different stalls in one place
selling varieties of food with a setup of tables and
chairs like a food court.
CHAPTER 2
METHOD
Research Method
Methodology refers to the analysis of the methods
used appropriate to a field of Study. It is a systematic
way of accomplishing certain tasks and is defined as a
collection of procedures, techniques, tools, and
documentaries aids that helps a software developer to
speed up and simplify the software development process
(Pressman, 2001).
In this Research, a combination of methodologies was
used. This Chapter describes the methodology for this
dissertation and the methodology that is used for system
development.
Research Design
Non experimental quantitative research design
specially, description, prdeiction design. It is the most
appropriate research design that can be used in this
study since the study aims to determine the predictors of
consumers buying behavior of (selected) Food Bazaar's in
Davao City. According to Cooper and Schindler (2013),
descriptive correlational research design shall be used
when the study aims to determine relationship between two
or more variables in the study.
Research Locale
Davao City, often known as the City of Davao, is a
first-class, highly urbanized city on the Philippine
island of Mindanao. The city is the largest in the
Philippines in terms of total land area with a total size
of 2,443.61 km (943.48 sq mi). After Quezon City and
Manila, it is the third most populated city in the
Philippines. It is also the most populous city outside of
Metro Manila and the most populous in Mindanao.
This investigation was conducted in Davao City,
specific locations are Toril, Puan and Roxas night
market. Random individuals who agreed to participate in
answering the pre-made questionnaires were chosen by the
researchers. This allows the researchers to gather
information and determine how consumers' purchasing
decisions are impacted by traditional and internet
retailers.
Map of the Philippines
Map of Davao City
Respondents of the Study
In this survey, 150 Davao City residents would
participate as respondents. The responders will be chosen
at random by the researchers. Each sample has an equal
chance of being chosen when using the sampling technique
known as random sampling. A randomly selected sample is
intended to be a fair reflection of the entire
population.
Research Instrument
The research design used in this study is a
constructed questionnaire whose items were lifted from
relevant literatures which underwent content validation
and internal validity using Cronbach Alpha. It consists
of two parts : part 1 is respondents profile and Part 2
which determined respondents level of factors that
predicts consumer buying behaviour. A 5 - point Likert
scale of: 5) Strongly Agree, 4) Agree, 3) Neutral,
2)Disagree, and 1) Strongly Disagree.
Data Gathering Procedure
To be able to conduct this study, the following steps
were done by the researchers.
Letter of Permission
To perform the study outside of the institution, the
researchers requested a letter of authorization. The
research adviser took note of the letter and forwarded it
to the department for confirmation and clearance.
Administration of Questionnaires
The researchers created the surveys once the letter
was approved. The goal of the survey was explained to the
respondents by the researchers. The surveys were given
out and administered by the researchers to the
respondents. Retrieval, Tabulation and Interpretation of
Data
The researchers retrieved the surveys once the
respondents completed them and tabulated, analyzed, and
interpreted the results.
Data Analysis
To give meaning to the data gathered, statistical
treatments were done to analyze and interpret data are as
follows:
-Mean will be used to determine the respondent’s level
of factors that predicts consumer buying behaviour in
terms of psychological, cultural, person and economic
factors.
Range of means Descriptive level Interpretation
Consumer behavior
4.21-5.00 Very High is very evidently
manifested by the
responedents.
Consumer behavior
3.41-3.20 High is very evidently
manifested by the
respondents.
Consumer behavior
2.61-3.40 Average is very evidently
manifested by the
respondents.
Consumer behavior
1.81-2.60 Low is very evidently
manifested by the
respondents.
Consumer behavior
1.00-1.80 Very Low is very evidently
manifested by the
respondents.
Ethical Consideration
Data confidentiality will be strictly upheld by the
researchers. By citing the names of the writers whose
works will be used in this study, the researchers will
also adhere to accepted intellectual norms and
copyrights. The researchers will also be truthful about
the study's findings.
References
Questionnaire