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Class X Ch-2 & 3

1) The document contains multiple choice questions and answers about components of the communication cycle, types of feedback, and communication barriers. 2) It discusses the key elements of the communication cycle including sender, message, channel, receiver, encoding, decoding, and feedback. 3) Feedback is described as being formative (ongoing) or summative (end of task). Specific feedback provides details about performance while non-specific feedback is more general. 4) Communication barriers can occur within individuals (intra-personal), between individuals (inter-personal), or due to environmental factors. Overcoming barriers requires clarity of thoughts and message.

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parkash bharti public school prem nagar kirari
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127 views4 pages

Class X Ch-2 & 3

1) The document contains multiple choice questions and answers about components of the communication cycle, types of feedback, and communication barriers. 2) It discusses the key elements of the communication cycle including sender, message, channel, receiver, encoding, decoding, and feedback. 3) Feedback is described as being formative (ongoing) or summative (end of task). Specific feedback provides details about performance while non-specific feedback is more general. 4) Communication barriers can occur within individuals (intra-personal), between individuals (inter-personal), or due to environmental factors. Overcoming barriers requires clarity of thoughts and message.

Uploaded by

parkash bharti public school prem nagar kirari
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Unit-I

Session-2&3
I. Multiple choice questions. Tick the correct answer.
1. Which of these is not a component of the communication cycle?
a. Channel b. Message c. Finder d. Receiver
Answer: Finder

2. Which of these can occur at any stage of the communication cycle?


a. Noise b. Feedback c. Evaluation d. Idea
Answer: Noise

3. Which of these is not a type of feedback?


a. Descriptive b. Summative c. Specific d. Ideal
Answer: Ideal

4. Suppose you have made a project. When you show it to your teacher she pats your back and says
good job. What type of a feedback is this?
a. Specific feedback b. Non-specific feedback c. Summative feedback d. Formative feedback
Answer: Non-Specific feedback

5. Which type of feedback can influence our thought process helping us to modify our thoughts and
behavior?
a. Specific feedback b. Non-specific feedback c. Summative feedback d. Formative feedback
Answer: Specific feedback
(Session-3)
Multiple choice questions:
1. Suppose you are trying to read a book in a room filled with loud noise, what kind of communication
barrier to understanding the book content are you facing?
a. personal b. intra-personal c. environmental d. inter-personal
Answer: Environmental

2. You are trying to talk to a person who does not understand your language, what type of
communication barrier are you facing?
a. personal b. intra-personal c. environmental d. inter-personal
Answer: Inter-personal

3.Which of these does not pose a barrier to communication?


a. planning b. noise c. physical disabilities d. lack of trust
Answer: Planning

4. Which of these terms is used for communication barriers that exist between two or more people?
a. intra-personal barriers b. inter-personal barrier c. physical barrier d. environment based barriers.
Answer: Inter-personal barriers.

5. Which of these may help us to overcome a communication barrier?


a. having clarity in thoughts b. language differences c. prejudices and stereotyping d. cultural
differences.
Answer: Having clarity in thoughts

(Session-2)
II. Fill in the blanks:
1. A receiver's response to a message is called_______________________.
Answer: Feedback

2. The medium by which message is sent is called_______________.


Answer: Channel
3. In _________ communication a channel carries a message from a sender and delivers it to the receiver.
Answer: One Way

4. Any disturbance or interference in the communication process is called________.


Answer: Noise

5. The feedback that is given continuously throughout the year is called the ___ feedback.
Answer: Formative

(Session-3)
Fill in the blanks:
1. If a message is communicated without proper____ then it may not have the desired effect.
Answer: Vocabulary

2. The environmental factors that hinder the process of communication are called___.
Answer: Physical barriers

3. The ______ communication barriers are relatively out the individual's control.-
Answer: Inter-personal

4. Anything that prevents dissemination or comprehension of a message is called a


communication____.
Answer: Barriers

5. The communication barriers which are well within our control are the _ barriers.
Answer: Intra-Personal

III. Short answer questions.


1. Briefly explain the communication cycle.
Answer: The communication cycle comprises of the following basic elements:
a. Sender: The sender is the person or entity who wants to send a message and is the source or
originator of the communication.
b. Message: This is the information or idea that the sender wishes to convey to the receiver.
c. Encoding: This refers to the process whereby the sender uses some means like a language or
symbols to translate the information in the form of the message.
d. Channel: Channel is the medium by which the message is sent.
e. Receiver: The receiver is the person or entity to whom the message is sent.
f. Decoding: This is the process whereby the receiver interprets and understands the message.
g. Feedback: The receiver’s response to the message is called feedback.

2. Why is feedback so important in the process of communication?


Answer: The following are some points that show the importance of feedback in the communication
process:
ü Feedback is an integral part of communication process.
ü Feedback makes the communication meaningful.
ü Feedback completes and sustains the communication process.
ü Feedback enables us to evaluate the effectiveness of our message.
ü By analyzing the feedback we can determine whether the communication has produced the desired
effect on the receiver or not.

3. What do you understand by specific and non-specific feedback?


Answer:
Specific feedback: It is a type of feedback that provides detailed or specific information on what the
employee did well or poorly. For example, after reading your essay on energy conservation your
teacher may say, “You presented all major points related to energy conservation in a logical order
with accurate facts and figures. Well done!”
Non-specific feedback: It is a general type of feedback that does not mention the specific reason of
the feedback. In the above example, if your teacher had only said, “Well done” or “Good job”, it would
have been a non-specific feedback, as it did not specify exactly what was liked about the essay.

5. 4. What is the difference between formative feedback and summative feedback?


Answer:
Formative Feedback: The feedback can be formative. This means that it can be given continuously
throughout a year, a session during which time a task is continuing.

Summative Feedback: Feedback can also be summative. Summative feedback is given at the end of a
year or at the end of the duration of the task.
5.
5. Give one example each of the verbal and non verbal feedback.
Answer:
Feedback through the voice is called verbal feedback.
A smile would be a non-verbal feedback.

(Session-3)
1. What is the meaning of communication barriers?
Answer: Anything that makes the message ambiguous or prevents the smooth delivery of the
message and /or its reception at the sender’s or the receivers end is called a communication barrier.
Communication barriers may arise at any stage of the communication process and create
misunderstanding and ambiguity.

2. Explain the environment-based communication barriers with two examples.


Answer: Environment based barriers are also called physical barriers. The major environmental
barriers are time, place, space, climate and noise. Some of these are easy to take care of whereas; some
may prove to be tough obstacles in the process of effective communication.

Causes of communication barriers:


1. Lack of trust: Lack of trust or understanding between the sender and the receiver may act as a
communication barrier and hinder the communication between them. Lack of attention, interest,
distractions and irrelevance of the messages to the receiver are some other factors that cause
communication barriers.
2. Language differences: Language differences and the difficulty in understanding unfamiliar accents
are also barriers to communication.
3. Explain intra-personal communication barriers with the help of a suitable example.

Answer: There are several factors within ourselves that act as barriers to communication. These are
known as the intrapersonal communication barriers. These types of barriers can be our own
personality, our attitude, our values, or knowledge etc.
4. How does the lack of trust affect communication between two parties?

Answer: Lack of trust or understanding between the sender and the receiver may act as a
communication barrier and hinder the communication between them.

5. Discuss any two measures to overcome the barriers in communication.

Answer: Clarify the ideas before communication: Any message to be communicated to a receiver
should be clearly and complete.
Have clarity in your thoughts: The communicator should be very clear about the objective and what
needs to be conveyed to another person.

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