A

PROJECT REPORT

ON
“The Functions and Responsibilities of the

Industrial Relations Department at Bhilai Steel Plant

(SAIL)’’

Submitted in partial fulfillment of the requirements for the

Degree of Master of Social Work Specialization in Human Resource
Management
From
INDORE SCHOOL OF SOCIAL WORK, INDORE (M.P)
SESSION: 2022-23

SUBMITTED TO: SUBMITTED BY:

Shri Rohit Harit, Senior ASHLYN MARY JACOB
Manager (P-IR & CLC)
 DECLARATION

I declare that this project report titled “The Functions and

Responsibilities of the Industrial Relations Department at Bhilai
Steel Plant (SAIL)” is my original work carried out under the guidance
of my faculty guide Shri Rohit Harit, Senior Manager (P-IR & CLC),
which, I have submitted to Bhilai Steel Plant. This report, neither full
nor in part, has been submitted for the award of Ashlyn Mary Jacob
student of INDORE SCHOOL OF SOCIAL WORK, INDORE (M.P),
hereby any other degree of either this university or any other university.

All the information and data given in the project is authentic to the best
of my knowledge and taken from reliable sources.

PLACE: BHILAI NAME: ASHLYN MARY JACOB

MSW Final Year

 ACKNOWLEDGEMENT

I would like to express my sincere gratitude to the individuals

who provided guidance to me during the course of this
internship.
My four-week experience with SAIL (Bhilai Steel Plant) has
been replete with opportunities for learning and making
meaningful contributions to the organization. It is a widely
acknowledged fact that the success of any project is contingent
upon the provision of guidelines and cooperation.
In this regard, I am indebted to all those who provided me with
guidance, assistance, and encouragement, as these are
indispensable requirements for the successful completion of
any project. I extend my deepest gratitude to my project guide,
Shri Rohit Harit, Senior Manager (P-IR & CLC) for his
invaluable guidance and assistance in bringing this project to
fruition.
Furthermore, I am grateful to all the staff of the IR department
for their generous assistance and support.
 PREFACE
The Bhilai Steel Plant is one of the most significant industrial
units in India, with a sprawling township housing thousands of
workers and their families. It is a vital contributor to the
economy of the region and the country as a whole. The smooth
functioning of this massive enterprise depends on various
departments working in perfect harmony, with the Industrial
Relations Department playing a crucial role.

The Industrial Relations Department of the Bhilai Steel Plant

plays a crucial role in maintaining the smooth functioning of
the plant by ensuring compliance with statutory regulations,
handling industrial relations issues, and acting as a liaison
with external agencies. The department is responsible for a
range of activities that include dealing with trade unions,
handling industrial disputes, ensuring compliance with factory
regulations, and managing crises.

This project, will provide an overview of the multiple

responsibilities and functioning of the Industrial Relations
Department at the Bhilai Steel Plant.
Chapter -1
[INTRODUCTION]
 INDUSTRY OVERVIEW

GLOBAL STEEL SCENARIO

Steel is a critical industry worldwide, and steel products are a heavily traded
commodity. The biggest boom in the history of the steel industry was that of the
1950s and 1960s, when the steel industry was driven by the post-war boom in the
global economy.
The global steel scenario is constantly evolving and can be influenced by a wide
range of factors, including economic trends, political events, and technological
advancements. As of recent data, global crude steel production reached 1.73
billion metric tons in 2020, with China being the largest producer, followed by
India, Japan, and the United States.
In recent years, market changes, shifts in import and export, and other factors
have led to a global steel marketplace. According to the World Steel in Figures
2022 report, steel demand is expected to grow by 0.4% in 2022 to reach 1840.2
Mt, and in 2023, steel demand will see further growth of 2.2% to reach 1 881.4
Mt. The International Energy Agency (IEA) has also published a roadmap for the
iron and steel industry, which outlines the steps needed to achieve a sustainable
future for the industry. In the Radical scenario, global steel demand grows by
0.4% per annum to reach 1.75 billion tonnes by 2035, which is 12.5% below the
baseline forecast of 2.0 billion tonnes
The steel industry is also facing increasing pressure to reduce its carbon emissions
and adopt more sustainable practices. In order to meet climate goals, the World
Steel Association has set a target of reducing CO2 emissions by 30% by 2050.
Various scenario planning exercises have been conducted to analyze potential
future trends for the steel industry, with factors such as economic growth,
technological advancements, and environmental regulations being taken into
account. These scenarios suggest that the global steel industry is likely to continue
growing, although the rate of growth may vary depending on the specific factors
at play.
HISTORICAL BACKGROUND

Steel is a metal alloy composed mainly of iron and carbon, with small amounts
of other elements such as manganese, silicon, and phosphorus. The history of
steel can be traced back to ancient times when humans discovered how to work
with iron. The earliest known production of iron dates back to around 1800 BCE
in Anatolia (modern-day Turkey). Iron was initially used for weapons and tools,
but its use expanded over time to include other applications such as building
materials. The production of steel, however, required a higher level of skill and
technology. The earliest known production of steel dates back to around 600 BCE
in ancient India, where a method called "wootz steel" was used to produce high-
quality steel.
In Europe, the production of steel began in the Middle Ages, with the
development of the "blast furnace" around the 14th century. This allowed for the
mass production of iron, which could then be turned into steel through a process
known as “fining.” The Industrial Revolution in the 18th and 19th centuries saw
significant advancements in steel production. The invention of the Bessemer
process in the mid-19th century revolutionized the industry by allowing for the
mass production of steel at a lower cost. Today, steel is one of the most widely
used materials in the world, with applications ranging from construction and
transportation to consumer goods and appliances. Its versatility and durability
have made it an essential component of modern society.
HISTORY OF STEEL IN INDIA

The history of steel in India dates back to ancient times when people in the Indus
Valley Civilization used iron to make tools and weapons. The ironworking
tradition continued through the centuries, and by the medieval period, Indian
blacksmiths were renowned for their skill in crafting weapons and tools. During
the colonial era, the British established the first modern steel plant in India, the
Tata Iron and Steel Company (now known as Tata Steel), in 1907. This plant
played a key role in the country's industrialization, and it was followed by the
establishment of several other steel plants in different parts of India.

After independence, the Indian government realized the importance of steel in the
country's development and established the Steel Authority of India (SAIL) in
1973. SAIL was tasked with expanding India's steel production capacity, and it
played a key role in the development of the industry in the years that followed. In
the 1990s, India began to liberalize its economy, and this had a significant impact
on the steel industry. Foreign companies started to invest in India's steel sector,
and Indian companies began to acquire steel plants overseas. This led to a
significant increase in the production capacity of the Indian steel industry.
Today, India is the second-largest producer of steel in the world, after China. The
industry has undergone significant modernization in recent years, with the
adoption of new technologies and the implementation of environmental
regulations. Indian steel companies are also increasingly focused on producing
high-quality, value-added steel products for both domestic and international
market
 Major Steel-Producing Countries 2021 And 2020

India held the second position in both years, with a production of 118.2 MMT in 2021 and
100.3 MMT in 2020. India's steel industry has been growing rapidly in recent years, driven by
government initiatives to boost infrastructure development and the increasing demand for steel
in various sectors of the economy. Indian steel companies have also been investing in
modernization and technology upgradation to increase efficiency and productivity.
Top Steel-Producing Companies 2022
Chapter -2
[COMPANY PROFILE]
 INTRODUCTION OF SAIL
(STEEL AUTHORITY OF INDIA)

STEEL AUTHORITY OF INDIA LIMITED

Steel Authority of India Limited (SAIL) is one of India's largest steel-making
companies and is among the Maharatnas of the country's Central Public Sector
producing basic and special steels for various domestic industries such as
construction, engineering, power, railways, automotive, and defense, as well as
for export markets. It is among the top ten public sector companies in India in
terms of turnover.
SAIL manufactures and sells a wide range of steel products, including hot and
cold rolled sheets and coils, galvanized sheets, electrical sheets, structural,
railway products, plates, bars and rods, stainless steel, and other alloy steels. It
operates five integrated plants and three special steel plants, strategically located
in the eastern and central regions of India, close to sources of raw materials, such
as iron ore, limestone, and dolomite.

There's a little bit of SAIL in everybody's life.

SAIL's captive availability of these inputs gives it a competitive advantage in the
steel-making industry. It is the second-largest producer of iron ore and has the
second-largest mine network in India. The company's long and flat steel products
are in high demand in both domestic and international markets.

SAIL's Central Marketing Organization (CMO)

manages the marketing of its products through a
vast network of sales offices, departmental
warehouses, consignment agents, and customer
contact offices, totalling 37 branch sales offices
across four regions, 25 warehouses, 42 agents, and
27 customer contact offices. Additionally, SAIL
has over 2000 rural dealers, ensuring the
availability of quality steel in virtually all districts
of the country.

The International Trade Division (ITD) of SAIL,

located in New Delhi and accredited with ISO
9001:2000, is responsible for exporting Mild Steel
products and Pig Iron from SAIL's five integrated steel
plants. Drawing on four decades of technical and
managerial expertise in steel making, SAIL's
Consultancy Division (SAILCON) in New Delhi
provides services and consultancy to clients
worldwide. SAIL's Research and Development Centre
for Iron and Steel (RDCIS) in Ranchi, equipped with
state-of-the-art facilities, produces high-quality steel
and develops new technologies for the steel industry.
Additionally, SAIL operates an in-house Centre for
Engineering and Technology (CET), a Management
Training Institute (MTI), and a Safety Organization in
Ranchi. The Raw Materials Division in Kolkata
manages SAIL's captive mines, while the Environment
Management Division and Growth Division operate
from their headquarters in Kolkata. Almost all of
SAIL's major plants and units are ISO certified.
 Ownership and Management

The Government of India owns about 65% of SAIL's equity and

retains voting control of the Company. However, SAIL, by virtue
of its 'Maharatna' status, enjoys significant operational and
financial autonomy

FORMATION AND GROWTH OF HINDUSTAN STEEL LIMITED

(1959-1973)

➢ The Government of India decided to enter into the field of Iron and Steel
production, with the vision of not running the firm as a departmental
undertaking.

➢ Hindustan Steel Limited (HSL) was formed as a Limited Company, with

the President of India owning the shares on behalf of the people of India,
on January 19, 1954.

➢ HSL was designed to manage with only one plant, which was coming up
at Rourkela.

➢ For Bhilai and Durgapur plants, the preliminary work was done by officials
in the Iron & Steel Ministry. From April 1957, the supervision and control
of the Bhilai & Durgapur Plants were transferred to HSL.

➢ The registered office of HSL was originally in New Delhi, moved to

Calcutta in July 1956, and ultimately shifted to Ranchi in December 1959.
Initially, the Bokaro Project was also under HSL.

➢ A new steel company, Bokaro Steel Limited, was incorporated in January

1964 to construct and operate the steel plant at Bokaro.

➢ The 1 MT phase of Bhilai & Rourkela Steel Plants was completed by the
end of December 1961. The 1 MT phase of Durgapur was completed in
January 1962 after the commissioning of the wheel and axle plant.
 ➢ The crude steel production of HSL went up from 158 thousand tonnes (in
1959-60) to 1.6 MT (in 1961-62) as a result of the completion of these
plants.

➢ The 2.5 MT phase of Bhilai was completed on 2nd September 1967 after
the commissioning of the Wire Rod Mill.

➢ The last unit of the 1.8 MT phase of Rourkela was Tandem Mill
commissioned on 17th February 1968, and the 1.6 MT phase of Durgapur
was completed on 6th August 1969 after commissioning of the furnace in
SMS.
➢ With the completion of the 2.5 MT stage in Bhilai, 1.8 MT in Rourkela,
and 1.6 MT phase of Durgapur, the total crude steel output from HSL was
raised to 3.7 MT in 1968-69 and 4 MT in 1972-73.

FORMATION OF STEEL AUTHORITY OF INDIA LIMITED (SAIL)

➢ The Committee of Public Undertaking of the Fifth Lok Sabha was the first
Parliamentary Committee to review the formation of a Holding Company
for steel in India.

➢ The proposal to set up a holding company for Steel and associated input
industries was approved by the Indian Government in January 1972.

➢ The objectives of setting up the holding company were rapid growth of the
industrial sector, of the economy, of the state as a leading agent of the
growth process and the ability of the government to divert investment into
areas which are strategic from the point of view of future development.

➢ The holding company was expected to make the Public Sector more
efficient to contribute more to the common pool of investible surplus in the
economy.

➢ The holding company was proposed to perform a number of other

important functions like coordination and control of constituent units,
planning long term programmes, introduction of necessary technological
changes, setting up of an R & D organisation and training of managerial
personnel for the Public Sector as a whole.
 ➢ The formation of Steel Authority of India Limited (SAIL) was approved
by the Indian Government in December 1972.

➢ SAIL was incorporated on January 24, 1973, with an authorized capital of

Rs. 2,000 crores.

➢ In 1978, SAIL was restructured as an operating company.

PRESENT STATUS OF SAIL

The current state of SAIL is that it operates five integrated steel plants located in
Bhilai, Bokaro, Burnpur, Durgapur, and Rourkela, which collectively account for
a significant portion of India's steel production capacity. In addition, SAIL also
operates three special steel plants in Bhadravati, Durgapur, and Salem, which
produce various types of special steels, special alloy steels, and stainless steel.
Recently, the Chandrapur Ferro Alloy Plant, formerly known as Maharashtra
Elektrosmelt Ltd., has become a part of SAIL and is the only public sector unit in
the country that produces manganese-based ferro alloys. SAIL is currently one of
the largest corporate entities in India, with a highly skilled workforce of over
62,000 professionals and technologists. In FY21-22, SAIL has achieved its best-
ever performance in terms of production and sales, generating an all-time high
revenue from operations of Rs. 1,03,473 Crore and an EBITDA of Rs. 22,364
crore.
 Steel Authority of India Limited

VISION

To be a respected world-class corporation and the leader in the Indian steel

business in quality, productivity, profitability, and customer satisfaction.

O CREDO

It builds lasting relationships with customers based on trust and mutual benefit.

It upholds the highest ethical standards in the conduct of business.

It creates and nurtures a culture that supports flexibility, and learning and is
proactive to change.

It charts a challenging career for employees with opportunities for advancement

and rewards.

It values the opportunity and responsibility to make a meaningful difference in

people's lives.
 Integrated Steel Plants
Steel Plant Location Products
Bhilai Steel Plant Chhattisgarh Rails (13/26m), Long Rails,
(65-260m), Blooms, Billets,
Slabs, Channels, Joists,
Angles, TMT Rebars, Wire
Rods, Crane Rails, Plates,
Pig iron & Coal Chemicals
Durgapur Steel Plant West Bengal Blooms, Billets, Joists,
Narrow Slabs, Channels,
Angles, TMT Rebars,
Wheels & Axles, Pig iron &
Coal Chemicals
Rourkela Steel Plant Odisha Plate Mill Plates, HR Plates,
HR Coils, Slabs, CR Sheet/
Coil, Galvanised Sheets
(plain & Corrugated), ERW
Pipes, Spiral Weld pipes,
CRNO, Pig iron & Coal
Chemicals
Bokaro Steel Plant Jharkhand Hr Coils, Slabs, HR Sheets.
Plates, CR Coils. Sheets, GP
Sheets. coils, GC Sheets,
Galvannealed Steel, HRPO,
Pig iron & Coal Chemicals
IISCO Steel Plant West Bengal Wire rods, Bars & Rebars,
Joists, Channels, Angles,
Blooms, Billets, Universal &
Special section (Z-bar, MS
Arch), Pig iron & Coal
Chemicals
Special Steel Plants
Steel Plant Location Products
Salem Steel Plant Tamil Cold Rolled Stainless Steel, Hot Rolled Carbon &
Nadu Stainless-Steel Products, Micro-Alloyed Carbon Steel
Alloy Steels Plant West Alloy Steel Squares & Rounds, Wear Resistant Plates,
Bengal Forgings, Carne Wheels, Forged Rolls/ Plates, Special
Quality Slabs & Stainless Steel Slabs (low Ni, 300 &
400 series)
Visvesvaraya Iron Karnataka High-Quality Rolled & Forged Alloy & Special Steel
& Steel Plant Products
Ferro Alloy Plant
Steel Plant Location Products
Chandrapur Ferro Maharashtra High/ Medium/ Low carbon Ferro-
Alloy Plant Manganese, Silico-Manganese
 JOINT VENTURE

1. NTPC SAIL Power Company Limited (NSPCL) - A 50:50 joint

venture between SAIL and National Thermal Power Corporation Ltd.
(NTPC Ltd.). It manages the captive power plants at Rourkela, Durgapur,
and Bhilai with a combined capacity of 314 MW. It has installed
additional capacity by implementing a 500 MW (2 x 250 MW Units)
power plant at Bhilai.
2. Bokaro Power Supply Company Pvt. Ltd. (BPSCL) - Established in
2001, this is a 50:50 joint venture between SAIL and Damodar Valley
Corporation (DVC). It is engaged in power and steam generation and
supplies power and steam (at various pressures) to SAIL's Bokaro Steel
Plant (BSL) located at Bokaro for meeting the process requirement of
BSL.

3. Mjunction services limited - This is a 50:50 venture promoted by SAIL

and TATA Steel. It is India's largest e-Commerce company and runs the
world's largest e-Marketplace for steel.

4. Bhilai JP Cement Ltd - SAIL has incorporated a joint venture company

with M/s Jaiprakash Associates Ltd to set up a 2.2 MT slag-based cement
plant at Bhilai.

5. Bokaro JP Cement Ltd - SAIL has incorporated another joint venture

company with M/s Jaiprakash Associates Ltd to set up a 2.1 MT cement
plant at Bokaro utilizing slag from BSL.

6. SAIL&MOIL Ferro Alloys (Pvt.) Limited - SAIL has incorporated a

joint venture company with Manganese Ore (India) Ltd on a 50:50 basis
to produce ferromanganese and silico-manganese required for the
production of steel.

7. S&T Mining Company Pvt. Ltd - SAIL has incorporated a joint venture
company with TATA Steel for the joint acquisition and development of
coal blocks/mines.

8. International Coal Ventures Pvt. Limited - A joint venture company

composed of five central PSU companies i.e. SAIL, Rashtriya Ispat
Nigam Limited (RINL), Coal India Limited, and other target countries, to
achieve the target of making steel PSUs self-reliant in the area of coking
coal.

9. SAIL SCL Limited - A 50:50 JV with the Government of Kerala where

SAIL has management control to revive the existing facilities at Steel
Complex Ltd, Calicut, and also to set up, develop, and manage a TMT
 rolling mill of 65,000 MT capacity along with balancing facilities and
auxiliaries.

10.International Coal Ventures Private Limited (ICVL) - A joint venture

of five companies owned by the Indian government, including SAIL,
Coal India, Rashtriya Ispat Nigam, National Minerals Development
Corporation, and National Thermal Power Corporation. ICVL acquired a
65 percent stake in the Benga coal mine from the Rio Tinto Group in July
2014.

11.SAIL RITES Bengal Wagon Industry Pvt. Limited- A joint venture

between SAIL and RITES for setting up a wagon component
manufacturing facility at Kulti in West Bengal's Paschim Bardhaman
district. It manufactures, sells, markets, distributes, and exports railway
wagons, including high-end specialized wagons, wagon prototypes,
fabricated components/parts of railway vehicles, rehabilitation of
industrial locomotives, etc., for the domestic market.

12.Development of Hajigak iron ore mines in Afghanistan- A consortium

comprising state-owned NMDC and RINL and private sector steel
players such as JSW, JSW Ispat, Jindal Steel and Power, and Monnet
Ispat and Energy, led by SAIL, plans to invest US$75 million in the first
phase for the development of Hajigak iron ore mines in Afghanistan.

13.Development of mines through outsourcing- SAIL has decided to

outsource the development of two virgin iron ore mines at Rowghat in
Chhattisgarh and Chiria in Jharkhand with an annual capacity of 14 and
15 million tonnes, respectively. The development of each mine is likely
to cost between ₹1,000 crore (US$130 million) – ₹1,200 crore (US$150
million).
SAIL is India's second largest iron ore producer with the second
largest network of mines.

Mineral Name of Mine State

Kiriburu Iron Ore Mines Jharkhand
Meghahatuburu Iron Ore Mines Jharkhand
Manoharpur (Chiria) Iron Ore Mines Jharkhand
Gua Iron Ore Mines Jharkhand
Iron Ore Bolani Iron Ore Mines Odisha
Barsua Iron Ore Mines Odisha
Kalta Iron Ore Mines Odisha
Dalli-Rajhara Group of Iron Ore Chhattisgarh
Mines
Rowghat Iron Ore Mine (New Chhattisgarh
Project)
Nandini Limestone Mines Chhattisgarh
Hirri Dolomite Mines Chhattisgarh
Kuteshawar Limestone Mines Madhya
Pradesh
Flux Bhawanathpur Limestone Mines Jharkhand
Tulsidamar Dolomite Mines Jharkhand
Bhadigunda Limestone Mine Karnataka
Kenchapuda Dunite Mine Karnataka
Chasnalla Colliery Jharkhand
Jitpur Colliery Jharkhand
Parbatpur Colliery (New Project) Jharkhand
Coal Tasra Coking Coal Mine (New Jharkhand
Project)
Sitanala (New Project) Jharkhand
Ramnagore Colliery West Bengal
 CentralCentral Marketing Organisation
Marketing Organisation

SAIL's Central Marketing Organisation (CMO) is India's

largest industrial marketing set-up, responsible for
marketing various steel products produced by SAIL. They
have a strong network of Branch Sales Offices, Warehouses,
and Customer Contact Offices to deliver quality steel
throughout the country. SAIL is also empowering small steel
consumers in remote areas through their distributor and
dealer network, including Rural Dealership Scheme and
Apna SAIL shops. CMO's International Trade Division
(ITD) exports SAIL's products globally and maintains a
close liaison with customers and production units to cater to
their customized requirements. SAIL's products have been
successfully exported to many countries worldwide.
State-of-the-art Research and Development Centre for Iron and Steel (RDCIS)

SAIL has a state-of-the-art Research and Development Centre

for Iron and Steel (RDCIS). It is located in Ranchi, Jharkhand,
India, and is responsible for developing new technologies,
processes, and products related to iron and steel production.
RDCIS also provides technical support and consultancy
services to SAIL's steel plants and other stakeholders in the
industry. The centre is equipped with modern facilities,
including a pilot plant and laboratories for metallurgy,
materials testing, and quality control. RDCIS's research and
development activities have contributed significantly to the
growth and success of SAIL in the steel industry.
Of SAIL
EXPANSION & MODERNISATION OF SAIL:

SAIL (Steel Authority of India Limited) has initiated the Modernisation &
Expansion project at its integrated steel plants located in Bhilai, Bokaro,
Rourkela, Durgapur, and Burnpur, as well as at its special steel plant in Salem.
The project includes upgrading raw material resources and other related facilities.
Apart from enhancing production capacity, the expansion plan focuses on
eliminating technological obsolescence, conserving energy, diversifying the
product mix, controlling pollution, developing mines & collieries to meet higher
demand for key inputs, implementing customer-centric processes, and achieving
manufacturing excellence.
The Modernization & Expansion Plan envisages increase in capacity of hot metal,
crude steel and saleable steel as follows:
(Million tonnes)
Items Capacity before Capacity after
expansion expansion
Hot Metal 16.58 23.50
Crude Metal 15.22 21.40
Saleable Metal 14.60 20.20
(December 2021)

As part of the Modernization and Expansion Plan of SAIL, new large size Blast
Furnaces (>4000 m3 ), new state-of-the-art Rolling Mills such as Universal Rail
Mill and Bar & Rod Mill at Bhilai Steel Plant, 4.3m wide Plate Mill at Rourkela,
Universal Section Mill and Wire Rod & Bar Mill at IISCO Steel Plant, Medium
Structural Millat Durgapur and Cold Rolling Mill with coupled pickling line &
tandem cold Mill at Bokaro Steel Plant have been installed.
SAIL VISION 2030

SAIL's Vision 2030 is a comprehensive business strategy for the medium and
long term, aimed at enhancing the company's production capacity of hot metal
and crude steel to 50 million tonnes and 48 million tonnes, respectively. The plan
also includes various related/enabling business activities that will help elevate
SAIL to the top tier of global metals and mining companies.
To cater to the rapidly expanding domestic market for steel, Vision 2030 aims to
broaden SAIL's customer base, increase exports, and retail sales. It also focuses
on de-risking the business by means of forward integration in steel-intensive
businesses. Phase-wise strategies have been formulated based on SWOT analysis
in critical strategic areas such as market leadership, production, product-mix,
input/raw material integration, techno-economic parameters, and efficient
manpower deployment.
Over the medium term, SAIL intends to maintain its market dominance in
infrastructure and construction sectors while building a strong presence in the
value-added products arena. The plan envisages the development of new products
and mills to expand the customer base and explore new market segments.
Additionally, SAIL plans to target hot metal production through alternate
smelting processes.
To achieve the required production of hot metal, SAIL plans to develop new
mines and beneficiation units. The company also aims to enhance its pellet
capacity to around 15 million tonnes. To facilitate seamless logistics
management, options such as owning dedicated rail tracks and specialized
wagons, developing new ports on the eastern coast, and exploring inland
waterways are being considered.
SAIL's pursuit of excellence will be fueled by continual improvement in areas
such as land utilization, steel-making technology, manpower productivity, energy
management, and sustainability. The company's HR strategy focuses on
restructuring the organization and synergizing employee engagement in line with
the growth plan.
 INTRODUCTION OF
BHILAI STEEL PLANT(SAIL)

HISTORY OF BHILAI STEEL PLANT

The Bhilai Steel Plant, which stands as a symbol of Indo-Soviet technological

and economic cooperation, was among the first three integrated steel plants
established by the Government of India to lay a strong foundation for the
country's industrial growth. The agreement for constructing a plant with a
capacity of 1 MT of Ingot steel was inked between the Indian government and
the erstwhile U.S.S.R. on February 2, 1955. India entered the mainstream of steel
production with the inauguration of its first Blast Furnace on February 4, 1959,
by the then President of India, Dr. Rajendra Prasad, only four years later. The
commissioning of all units of the 1 MT stage was completed by 1961, overcoming
numerous initial teething problems through meticulous efforts and team spirit.
Subsequently, the plant underwent expansion to produce 2.5 MT and then 4 MT
of crude steel annually. Bhilai expanded its production capacity in two phases -
first to 2.5 MT, completed on September 1, 1967, and the 4 MT stage, completed
in 1988. All the units of the plant have been arranged sequentially according to
technological inter-relationship to ensure uninterrupted in-process material flow,
including Coke, Sinter, Molten Iron, Hot Ingots, as well as disposal of
metallurgical wastages and slag, etc. This arrangement has minimized the length
of inter-plant communication, utilities, and services.
MILESTONES IN BHILAI STEEL PLANT’S JOURNEY
ORGANISATION STRUCTURE OF BHILAI STEEL PLANT
MAJOR PRODUCTION UNITS OF BHILAI STEEL PLANT

SNO. Production Units

1. Mines and Quarries

2. Coke Ovens & Coal Chemicals

3. Sintering Plant – II

4. Sintering Plant – III

5. Blast Furnaces

6. Steel Melting Shop – II

7. Steel Melting Shop – III

8. Rail & Structural Mill

9. Merchant Mill

10. Wire Rod Mill

11. Plate Mill

12. Universal Rail Mill

13. Bar & Rod Mill

MAIN PRODUCTS:

BSP produces a wide range of Plates, world’s cleanest Rails, Heavy Structurals,
Merchant Products (TMT Bars, Angles, Channels and Rounds) and Wire rods
(TMT, Plain, and Ribbed). BSP has a unique product portfolio, of having both
long and flat products and it has the capability to offer customized products to its
customer. The prime product mix of BSP comprises of Rails, Bars,Rods,
Structurals and Plates. At present, BSP is the Major supplier of rails to Indian
Railways and is currently supplying up to 260 meter long rails - the longest
welded rail panel in the world dispatched from works - to meet the objectives of
improving passenger safety, comfort and reducing track maintenance activities.
BSP products have found applications in a number of prestigious infrastructure
projects of National Importance. SAIL-BSP is the proud supplier of DMR 249 A
plates used for building India’s first Indigenous Aircraft Carrier INS ‘Vikrant’
and Corvette INS Kamorta, Dhola Sadia Bridge (the longest Bridge) in Assam,
development of thick web asymmetric rails for switch point application (an
import substitution) etc
MARKET SEGMENTS & MAIN CUSTOMERS :

BSP products cater to various segments and have strong presence in key sectors
of Construction, electrical goods, Oil/gas transportation and yellow goods. The
various segments based on product type is shown below:

MAJOR TECHNOLOGIES, EQUIPMENT, ASSETS &

INFRASTRUCTURAL FACILITIES
BSP uses Blast Furnace technology for Iron making. BSP produces continuously
cast steel slabs and blooms through Slab and Bloom Casters. The CONCAST
route of steel making is also equipped with secondary refining units like Vacuum
Arc Degassing (VAD) and RH Degasser to produce the clean steel. These cast
products are rolled into long and flat products through Rolling Mills which
include Rail and Structural Mill (R&SM), Uni versal Rai l Mi l l(URM),
Merchant Mill (MMill), Bar & Rod Mill(BRM), Wire Rod Mill (WRM) and Plate
Mill (PMill). The technology is upgraded and updated with every modernization
and expansion and also through continual assimilation of state of the art
technology for product and process improvements. It also has degassers and
desulphurization units for producing world class clean steel with Hydrogen PPM
less than 1.5 ppm. The Modernization and Expansion (MODEX) Plan envisages
installation of cutting edge technologies for improvement in productivity, yield,
quality, cost competitiveness, energy efficiency and environmental protection.
BSP’s world-class long rail manufacturing complex has sophisticated
technologies viz. Online Eddy Current & Ultrasonic Testing Machines for Rails,
Laser Straightness Measurement, Laser Controlled Presses for Rails, etc. Plate
Mill also has advanced facilities for ensuring high product quality such as –
Online Ultrasonic Testing Machine, Hydraulic Automatic Gauge Control
(HAGC), Normalizing Furnaces, etc
BSP has a robust IT infrastructure with powerful servers in the backend and high
speed Gigabit Ethernet network crisscrossing the entire plant. Today, majority of
the business functions are running on world class SAP-ERP and MES systems to
provide better order progressing and planning, scheduling and rescheduling and
execution of heats, better order management and quality tracking of plate
production. MES has been implemented i n major shops, viz., Rail and Structural
Mill, Plate Mill and Steel Melting Shop-II & III,URM, MMill, WRM and BRM.
BSP has its own township spread over 40 Sq.km which includes residential
quarters, markets, shops/hawkers, 21 schools, 860 bedded multi-specialty
hospital (JLNHRC- which is also the first PSU hospital in the country that has
been pre-certified by Quality Council of India for it’s NABH Standards based
Quality Management System) having average patient rate of 4263 per day and
132 per day in OPD & IPD respectively, 60 bedded oncology hospital, 9 health
centers across township, 80 bedded combined capacity of three mines hospitals,
Main medical posts inside the plant premises, Clubs, Markets, Zoo, Gardens,
Parks and other Civic amenities. It also has three telephone exchanges with
installed capacity of 6200 land lines.

REGULATORY ENVIRONMENT
System Standards i.e. ISO:9001 QMS, ISO:14001 EMS, OHSAS:18001 and
SA:8000 have been deployed across the organization. Integrated Management
System (IMS) has been deployed and IMS certified by M/s DNV in June
2014.Some of the main applicable regulatory acts are as follows :
• The Factories Act
• The Air & Water ( Prevention and Control of Pollution) Act & Rules
• The Environmental (Protection) Act
• Noise Pollution Act
• The Hazardous Waste (Management and Handling) Rules
• Environment Impact Assessment Notification
• SEBI guidelines
• Financial acts
• Industrial Dispute Act – 1947 Amendment 2010
• Contract Labour Ac
DIFFERENT TRADE UNIONS OPERATING IN BHILAI STEEL PLANT:
There are various registered Trade Unions operating in Bhilai Steel Plant. The list
is as follows:
S.No Name of the Union (Affiliation, if any)

1. Steel Employees Union (INTUC)

2. Hindustan Steel Employees Union

(CITU)
3. Bhilai Ispat Mazdoor Sangh (B.M.S.)

4. Ispat Shramik Manch

5. BSP Workers Union,Bhilai

6. Bhilai Shramik Sabha, Bhilai (HMS)

7. Steel Workers Union

8. Loktantrik Ispat & Engineering

Mazdoor Union
9. Bhilai Steel Mazdoor Sabha (AITUC)

10. Centre of Steel Workers Union

(AICCTU)
11. Hindustan Ispat Theka Shramik Union
(CITU)
12. Chhattisgarh Ispat Shramik Sangh

13. Bhilai Ispat Karmachari Union

14.
Bhartiya Samvida Mazdoor Mahasangh
15. BSP (SAIL) Theka Karmachari Union
(HMS)
MODERNISATION & EXPANSION

Main New Units:

• Battery 11 with CDCP & BPP ( 7 M )
• 2nd Sinter Machine in SP-III
• BF-8 (4060 CuM)
• SMS 3 : BOF, Secondary Refining & Continuous Casting (4 MT)
• Bar & Rod Mill (0.9 MT)
• Universal Rail Mill (1.2 MT)
Production After MODEX:
• Hot Metal : 7.5 MT
• Crude Steel : 7.0 MT (SMS-2: 3.0 MT ; SMS-3 : 4.0 MT)
• Saleable Steel : 6.56 MT
Chapter -3
[INTRODUCTION OF
INDUSTRIAL RELATION]
INDUSTRIAL RELATIONS

The term “Industrial Relations” comprises two terms: “Industry” and “Relation”
“Industry” refers to "any productive activity in which an individual (or a group
of individuals) is (are) engaged". By "relations" we mean "the relationships that
exist within the industry between the employer and his workmen."

Industrial relations are used to denote the collective relationships between

management and workers. Traditionally, it covers aspects of industrial life such
as trade unionism, collective bargaining, workers’ participation in management,
discipline and grievance handling, industrial disputes, and interpretation of labour
laws and rules and code of conduct.

Industrial Relation refers to the dynamic relationship between employers and

employees, as well as trade unions, that is essential for maintaining a productive
and harmonious workplace. The relationship between these parties is crucial for
ensuring that the interests of all stakeholders are safeguarded, including the
organization, its employees, and the broader community. A key responsibility of
organizations is to avoid disputes with employees, and to resolve them quickly
and amicably, in order to promote industrial peace and enhance productivity.
Personnel management is particularly concerned with human relations within an
organization, as its main objective is to maximize output through the effective
use of human resources.

In any organization, there is a hierarchy that separates individuals based on their

roles and responsibilities. This can create a sense of inequality, which can lead to
conflict and disharmony. To mitigate this, it is important to establish positive
relationships between management, workers, and unions, in order to promote
industrial peace and support the long-term success of the organization.
The term "Industrial Relation" emerged in response to this need for positive and
harmonious relationships within the workplace.
Effective Industrial Relation is a significant force that shapes the social, political,
and economic development of a country. However, it is a complex and constantly
evolving field that presents many challenges for management. Factors such as the
composition of the working class, the work environment, the socio-economic
status of workers, and their attitudes towards work, as well as the ideology of
management and the role of the state, can all influence the relationship between
labor and management. Additionally, different labor laws and judicial decisions
play a significant role in regulating employer-employee relationships.
The ultimate goal of Industrial Relation is to create an environment where the
human system can operate in a coordinated and harmonious way. This requires a
multi-dimensional approach that considers the diverse aspects of industrial
relations, including the legal, economic, social, and psychological factors that
impact the relationship between employers and employees. By taking a holistic
approach to Industrial Relation, organizations can promote a culture of
collaboration and mutual respect that supports the long-term success of the
organization, as well as the well-being of its employees and the broader
community.
INDUSTRIAL DISPUTES ACT, 1947
Objective
To establish and maintain peace and harmony within industries by implementing
mechanisms and protocols to resolve any disputes that may arise
Definitions
➢ Industry means any business, trade, undertaking, manufacture or calling of
employers and includes any calling, service, employment, handicraft,
industrial occupation, or avocation of workmen.
➢ Workmen means any person (including an apprentice) employed in any
industry to do any manual, unskilled, skilled, technical operation, clerical
or supervisory work for hire or reward whether the terms of employment be
expressed or implied. For the purpose of any proceeding under this Act in
relation to an industrial dispute, includes any such person who has been
dismissed, discharged, or retrenched in connection with, or whose
dismissal, discharge or retrenchment has led to that dispute means any
person including an apprentice employed in any industry. However,
‘Workman’ does not include.
• Person employed in supervisory capacity drawing more than Rs.10000
per month.
• Person employed mainly in managerial and administrative capacity

➢ Industrial dispute means any dispute between employers and employers,

employers and workmen, or between workmen and workmen which is
connected with the employment or nonemployment or the terms of
employment or with the conditions of employment of any person.
Authorities under this Act
i. Works Committee
Bipartite forum has representatives from the employer & workmen side in
equal numbers ranging from 12 to 20 in total.

ii. Conciliation Officer

The appropriate Govt. may appoint Conciliation Officers charged with the
duty of mediating in and promoting the settlement of industrial disputes.

iii. Board of Conciliation

 The appropriate Govt. by notification in the official Gazette constitutes a
Board of Conciliation for promoting the settlement of an industrial dispute.
A board should consist of a chairman and two or four other members, as
the appropriate Govt. thinks fit.

iv. Labour Court

The appropriate Govt. may constitute one or more labour courts for the
adjudication of industrial disputes. A labour court shall consist of one
person only with the necessary judicial qualification, to be appointed by
the appropriate Government.

v. Tribunals
The appropriate Govt. may constitute one or more Industrial Tribunals for
the adjudication of industrial disputes relating to any matter, whether
specified, in the second or third schedule and for performing such other
functions as may be assigned to them.

vi. Arbitrator:
Voluntary reference of the dispute to the arbitrator for adjudication under
an agreement.
Publication of arbitration agreement in the official gazette is mandatory

Provisions related to Strike

i. Strike means
a) a cessation of work or refusal to continue to work by a body of workmen
b) acting in combination, or
c) a concerted refusal under common understanding to continue to work or
d) to accept employment.

ii. Lock-out means

a) the temporary closing of a place of employment, or
b) the suspension of work, or
c) the refusal of the employer to continue to employ any number of persons
d) employed by him.
iii. Workmen in a Public Utility service cannot go on strike and the
employer in Public Utility Service cannot declare lock-out-
a. without giving six weeks’ notice in the prescribed form;
b. within 14 days of giving notice;
c. before the expiry of the date specified in the notice;
d. During the pendency of conciliation proceedings and 7 days after
their conclusion.
Illegal strike
• Any strike or lockout in contravention of provisions
• A strike or lockout does not become illegal if a reference for
arbitration/adjudication was made after the commencement of the strike
• A strike or lockout commenced before 14 days’ notice period shall be
illegal for an un-expired period of notice only, thereafter it shall be
legal.
• A lockout/strike declared in consequence of an illegal strike/lockout
shall be legal
Workmen are liable to lose wages and punishment in the illegal strike
THE TRADE UNIONS ACT, 1926
Objective
It legalizes organization of labour by providing for their registration and
conferring upon them certain protections and privileges with an aim to regularise
Labour Management relations.
Meaning of Trade Union
Any combination formed primarily to regulate the relations between workmen
and employers or between workmen and workmen or between employer and
employers.
Registration of Trade Union
➢ Any 7 or more members may apply provided at least 10% or 100 of the
total
workmen, whichever is less are members of such trade union.

➢ The application should accompany the rules of the Trade Union, names
and addresses of the members, office bearers, head office etc.
• Registration may be canceled/withdrawn if obtained by fraud or mistake
or union ceased to exist or willfully contravened any provision of this
Act despite notice from Registrar. Two months’ notice is required to be
given before cancellation/ withdrawal of registration.

Privileges of a Trade Union

• Every registered trade union shall be a body corporate by the name it is
registered, shall have perpetual succession, common seal and power to
acquire and hold moveable & immoveable property, to contract, to sue and
be sued by the said name.

• No office bearer/member of a registered trade union can be punished for any

agreement made between the members for the furthering objectives of the
Trade Union, unless the agreement is an agreement to commit an offence.

• No legal proceeding is maintainable against any Trade Union or its members

in respect of any act done in relation of a trade dispute on the ground that
 such act induces others to break a contract of employment, or is in
interference with the trade, business or employment of other persons.

• A registered Trade Union shall not be liable in any legal proceeding in

respect of any tortuous act done in relation of a trade dispute.
Proportion of office bearers
• Not less than one-half of the total number of the officer bearers of every
registered trade union in an unorganized sector (two-third in an organized
sector) shall be persons actually engaged or employed in the connected
industry. For this purpose an employee who has retired or has been
retrenched shall not be construed as outsider for the purpose of holding an
office in a Trade Union.

• No member of the Council of Ministers or a person holding an office of

profit in the Union or State (other than engagement/ employment in the
connected industry) shall be an executive or other office bearer of a
registered Trade Union.
Obligations of Trade Unions
• Registered trade unions are required to maintain separate fund for
political purposes in addition to general funds.
• Audited statement of assets and liabilities, changes in office bearers, rules
of the Trade Union are to be sent annually to the Registrar
• Every registered trade union is required to submit annual returns to the
registrar. In case of default or on submission of false information
regarding trade union, office bearers are liable to be punished with fine.
CONTRACT LABOUR (R&A) ACT, 1970
Objective
To regulate employment of contract labour to place it at par with regular
employees w.r.t. working conditions and certain other benefits available under
labour laws.
Restrictions
It empowers the appropriate Govt. to prohibit employment of contract labour in
any process, operation or other work in any establishment keeping in view :
• The conditions of work and benefits to contract labour
• Whether the work is incidental to or necessary for the work of
establishment
• Whether it is of perennial nature

Registration and License

• Every principal employer has to get his establishment registered for
employing contract labour.
• Every contractor should have a license for getting any work done through
contract labour.
Amenities to Contract Labours
• Canteens (100 or more contract labours), rest rooms, drinking water and
other facilities, first-aid facilities.
• Principal employers to provide these amenities, if contractor fails. He can
recover the expenses from contractor.
Responsibilities of Principal employer
• Payment of wages and other statutory obligations like, PF, etc. through the
contractor.
Responsibilities of Contractor
• To make regular and timely payment of wages as per fixed rates in presence
of principal employer’s representative.
• To maintain Muster Roll, Wage Register, Deduction Register and OT
Register.
GRIEVANCE REDRESSAL
Introduction
Grievance means any discontent or dissatisfaction whether expressed or not,
arising out of anything connected with the company that an employee thinks,
believes or even feels is unfair, unjust or inequitable. A grievance even when
trivial, unjustified or fancied can be very real to the employee who raises it.
Hence, it deserves serious and empathetic consideration. An unattended
complaint or grievance often leads to a bigger dispute later and can affect
industrial peace and harmony.
General causes of grievance are:
Resulting from Working Conditions
a) Poor physical conditions of work
b) Work schedules
c) Non-availability of tools and equipments
d) Failure to maintain proper discipline
e) Poor relationships at workplace
Resulting from Management Policies
a) Wages and salary
b) Leave
c) Seniority /Transfer/ Promotions
d) Punishment imposed
Resulting from Alleged violation of
a) Collective Bargaining Agreement
b) Central/ State Laws
c) Past practices
d) Company rules
Resulting from personal adjustment problems
a) Over-ambition
b) Excessive self-esteem
c) Impractical attitude to life
INDUSTRIAL DISPUTE ACT ( SEC 9-C).
Setting up of grievances settlement authorities and reference of certain individual
disputes to such authorities:
The employer in relation to every industrial establishment in which fifty or more
workman are employed or have been employed on any day in the proceeding
twelve months, shall provide for, in accordance with the rules made in that behalf
under this Act, a grievances settlement authority for the settlement of industrial
disputes connected with an individual workman employed in the establishment.
Chapter -4
[INDUSTRIAL RELATIONS
DEPARTMENT OF BHILAI
STEEL PLANT]
THE CURRENT STATE OF INDUSTRIAL RELATIONS IN BSP

The current state of industrial relations in the Bhilai Steel Plant is noteworthy for
its remarkable success in maintaining a peaceful and harmonious work
environment. The plant has a distinguished track record of avoiding any
disruptions in production due to strikes or work stoppages for a considerable
period of time. This achievement is an indication of the importance of
maintaining a disciplined and well-organized workplace, which is critical to the
longevity and prosperity of any organization.
The significance of industrial peace and harmony cannot be overstated, as it
enables a company to operate efficiently and effectively. The Bhilai Steel Plant's
success in this regard is the result of its steadfast commitment to optimal
utilization of its manpower. The plant recognizes that the productivity and
profitability of any enterprise are directly linked to the efficient and effective
deployment of its workforce.
The Bhilai Steel Plant's management has long understood that the key to
maintaining a peaceful and harmonious work environment lies in treating its
employees with respect and dignity. The plant has established an inclusive culture
that encourages open communication and constructive dialogue between
management and employees. This approach has fostered a sense of trust and
mutual respect, which has contributed to the plant's ongoing success.
Moreover, the plant's management has shown a genuine interest in the welfare of
its employees. The plant provides them with excellent working conditions,
attractive remuneration packages, and opportunities for professional
development. This has helped to create a workforce that is highly motivated and
committed to the plant's success.
In conclusion, the current state of industrial relations in the Bhilai Steel Plant is a
testament to the power of a disciplined and well-organized workplace, where
employees are treated with respect and dignity. The plant's success in maintaining
a peaceful and harmonious work environment is a result of its unwavering
commitment to optimal utilization of its manpower, fostering open
communication and constructive dialogue, and genuine interest in the welfare of
its employees. These practices serve as a model for other organizations to follow,
and they provide a blueprint for success in the highly competitive business
landscape of today.
The Industrial Relations Department of the Bhilai Steel Plant has multiple
responsibilities that are:-
1. Statutory Compliance: The Industrial Relations Department is the nodal
agency for ensuring compliance of the Factory Act 1948 specifically
MP/CG Factory Rules 1962, the Employees Compensation Act 1923, and
The Motor Transport Workers Act 1961. They work closely with the
Factory Manager/Head of Departments to ensure timely fulfillment of
statutory obligations.

2. Industrial Relations Environment: The department also has the

responsibility of sensing the Industrial Relations environment and
reporting any issues to the top management. They handle works accidents
and manage funeral expenses in case of unfortunate events.

3. Liaison Cell: The Industrial Relations Department acts as a liaison cell for
SC/ST/PWD/ESM/EWS, with emphasis on activities related to the
implementation of reservation policy/Presidential directives for
reservation of SC/ST/ESM/EWS/PWD. They handle reservation
roster/register, organize quarterly meetings with BSP SC, ST Association
and celebrate events like Ambedkar Jayanti, Quami Ekta Divas, etc.

4. Liaison with External Agencies: The department liaisons with local

political parties, and district authorities. They play an active role during the
visit of National/State commissions for Scheduled Castes, Scheduled
Tribes, Other Backward Classes & Safai Kamchari Aayog.

5. Crisis Management: The Industrial Relations Department operates a

round-the-clock helpline at JLNHRC Hospital to manage adverse IR
situations promptly.

6. Creche: The department also operates a creche, which provides day-care

services for the children of employees.
WORKING OF INDUSTRIAL RELATIONS DEPARTMENT AT BSP

1. Dealing with various issues/activities of Trade unions/Associations

• Handling correspondences related to memos/letters submitted by unions

• Monitoring demonstrations and organizing activities during strike/bandh
dharna, etc.
• Organizing and handling union elections
• Corresponding with state administration/police/CISF- Central Industrial
Security Force

2. Handling of industrial disputes involving IR angle

• Representing management before conciliation authorities such as Dy.Chief

Labour Commissioner(Dy.CLC), Regional Labour Commissioner(RLC),
Assistant Labour Commissioner(ALC).

3. Various activities related to Factories Act, 1948, and Rules thereof

• Processing form No.4&4A

• Processing half-yearly reports (Form No.27,28,K,L,M)
• Processing annual reports
• Liaising with Dy.Dir. (1,H&S)
• Processing change of occupier cases including correspondences with Corp.
Office
• Renewal of factory licenses cases online as well as activities related to
online submission of license fee
• Coordinating with C&IT, Factory Managers, and Occupier regarding
digital signatures
• Processing Form No.1A along with other relevant documents for obtaining
Factory License in case of new factories
• Power of Attorney of Occupier
4. Ensuring compliance of Presidential Directives in non-executive promotions

• Compliance during DPC (Records are verified at the time of promotion)

• Caste verification
• Handling de-reservation proposals
• Monthly report on SC/ST/OBC/PWDS

5. Activities related to SC/ST Liaison Cell

• Quarterly meeting with the association

• Handling grievances related to SC/ST employees
• Various reports (Monthly, quarterly, half-yearly, annual)

6. Execution of the contract of deployment of Security Guards

• Budgeting
• Proposal
• Deployment monitoring
• Processing RA bill

7. IR monitoring & control

• Handling cases of plant/road accidents

• Activities related to the mortuary, post mortem, etc.
• Vehicle booking for funeral burial purposes
• Liaising with police
• Handling imprest related to funeral expenses
• VIP visit
• Daily IR reporting to local management and Corporate Office
• Liaison with Police, State admn. Etc.
8. Other activities

• Organizing Labour Law Workshops

9. Various activities related to the Motor Transport Workers Act, 1961, and
Rules thereof

• Submission of Renewal of licenses before ALC (State), Durg, including

submission of challan
• Liaison with ALC(State), Durg

10.Various activities related to the Payment of Wages Act, 1948, and Rules
thereof

• Submission of Form No IV to Dy Dir. (IH&S), Durg

• Liaison with Dy.Dir. (IH&S)

11.Various activities related to Employees Compensation Act, 2010, and Rules

thereof

• Submission of Annual reports (Form No.XIII) to Presiding officer, Labour

Court
• Liaison with Presiding Officer, Labour Court, Durg
INDUSTRIAL RELATIONS CONTROL AND MONITORING:

1. Regular monitoring: The IR department regularly monitors the IR

scenario inside the plant area and the township in general. The department
covers an area ranging from ALC Durg office to Khursipara area and
includes various Union Offices at different locations. The purpose of this
monitoring is to ensure that the IR situation remains under control.

2. Dealing with IR problems: The IR department deals with various IR

problems like strikes, dharnas, demonstrations, lockouts, etc. It handles
these situations by monitoring them closely and taking appropriate action
to resolve them.

3. Handling fatal works and road accidents: The IR department also

handles fatal works as well as road accidents and takes care of related
activities like postmortem, assisting in arranging decent cremation, etc.

4. Handling other accidents: The department also takes care of other

accidents and follows up with sector-9 hospital & other concerned
departments.

5. Liaison with district administration: The IR department maintains

regular liaison with district administration, police, and factory inspectorate
to keep them informed about the prevailing IR scenario.

6. Vigil on Trade Union activities: The IR department keeps a regular vigil

on the activities of various Trade Unions to ensure that their actions do not
disrupt the functioning of the plant.

7. Maintaining event register: The department maintains an event register

and prepares a quarterly compilation of IR activities.
8. Maintaining funeral Imprest: The department maintains funeral Imprest
and related records related to the funeral expenses provided by Bhilai Steel
Plant to its employees.

9. VIP visit: The IR department mans every spot during VIP visits and gives
regular feedback to the concerned authorities.

10.Handling Contract Labour issues: The department deals with various

issues related to Contract Labour such as work stoppage at different sites,
periodic agitations, etc.
INDUSTRIAL RELATIONS IN BHILAI STEEL PLANT (BSP) HAVE
BEEN REMARKABLE, WITH SEVERAL SIGNIFICANT
MILESTONES.
These milestones include:
1. Consistent profit for the last two decades: BSP has been consistently
profitable for the last two decades, indicating a positive and stable work
environment. This achievement is a result of the plant's efficient
management, effective utilization of resources, and harmonious industrial
relations.

2. No man-days lost on account of strike/work stoppage for the last three

decades: BSP has not experienced any loss of production due to strikes or
work stoppages for the last three decades. This is a remarkable
achievement that highlights the importance of discipline in maintaining a
healthy work environment and productive workforce.

3. Bagged CII-CG award for best IR Practices: BSP has been recognized for
its best industrial relations practices and awarded the CII-CG
(Confederation of Indian Industry-Chhattisgarh) award. This award is a
testimony to the plant's commitment to maintaining a peaceful and
harmonious work environment and fostering a positive relationship
between the management and workers.

4. Bagged the first Confederation of Indian Industry (CII)-CG HR Excellence

Award: BSP was awarded the first-ever CII-CG HR Excellence Award,
which recognizes the plant's excellence in human resource management
practices. This award highlights BSP's commitment to its employees and
the importance it places on attracting, retaining, and developing a skilled
and motivated workforce.

These milestones demonstrate BSP's commitment to maintaining a positive work

environment and its efforts towards fostering a collaborative relationship between
the management and workers.
Chapter -5
[CONCLUSION]
CONCLUSION

In conclusion, the Bhilai Steel Plant has a long-standing tradition of maintaining

peaceful and harmonious industrial relations. The Industrial Relations
Department has a multi-faceted role in ensuring that the plant functions smoothly
and without disruptions. The department's responsibilities range from statutory
compliance to liaisoning with external bodies, handling crisis, and dealing with
various issues and activities of trade unions and associations. The department's
optimal functioning is crucial for the smooth functioning of the plant and the well-
being of its employees. The department operates a round-the-clock helpline for
handling adverse IR situations and operates a creche for the children of
employees. The Bhilai Steel Plant's success in maintaining industrial peace
and harmony is an example for other companies to follow. It serves as a
reminder that harmonious industrial relations are vital for the growth and
prosperity of any organization. The Industrial Relations Department at BSP is
a testament to the adage that "prevention is better than cure," and it serves
as a model for other companies to follow in the future
Chapter -6
[Learning from this
internship]
LEARNING FROM THIS INTERNSHIP

As an intern at the Bhilai Steel Plant, I have learned a great deal about the
importance of maintaining industrial peace and harmony. The Industrial
Relations Department plays a vital role in ensuring that the organization runs
smoothly by maintaining discipline and ensuring the optimal utilization of
manpower.
Through my internship, I have gained an understanding of the various
responsibilities of the Industrial Relations Department, including statutory
compliance, industrial relations environment sensing, liaison with external
bodies, crisis management, and operation of a creche. I have also learned about
the department's role in dealing with various issues and activities of trade unions
and associations, handling industrial disputes, and ensuring compliance with
various laws and regulations.
One of the most significant takeaways from my internship is the importance of
communication and collaboration. The Industrial Relations Department must
work closely with various stakeholders, including management, trade unions,
political parties, and district authorities, to ensure that the organization runs
smoothly. Effective communication and collaboration are critical in maintaining
industrial peace and harmony.
Another important lesson I have learned is the value of proactive monitoring and
control. The Industrial Relations Department regularly monitors the IR scenario
inside the plant area and the township, in general, to ensure that the situation
remains under control. This proactive approach helps prevent issues from
escalating into major problems.
In conclusion, my internship at the Bhilai Steel Plant has been a valuable learning
experience. I have gained a better understanding of the importance of maintaining
industrial peace and harmony, the role of the Industrial Relations Department in
achieving this goal, and the importance of communication, collaboration, and
proactive monitoring and control. I am grateful for the opportunity to learn from
experienced professionals.
REFERENCE:
1. BSP website- Executive establishment / IR&CLC
2. C.S.V. Ratnam. Industrial Relations, Oxford University Press, N. Delhi,
2006
3. BSP Journals
4. Internet
a. http://www.sail.co.in
b. http://phlabour.gov.in/pdf/acts_rules/inustrial disputes act 1947.pdf
c. https://worldsteel.org/steel-topics/statistics/world-steel-in-figures-
2022/
d. https://steelworld.com/
e. https://worldsteel.org/steel-topics/statistics/top-producers/