MBA

ACCOUNT MANAGER

RESUME OBJECTIVE [email protected]

Account Manager with 7 years of experience in initiating, maintaining, 555 555 5555
and improving business to client relationships. Possess a B.A. in 5555 Main St. Boston,
Business Administration, and expertise in communication, negotiation MA 12345
and valuation. Looking to build upon my knowledge and experience at
linkedin.com/in/yourprofile
[institution] in order to learn and grow into a Key Account Manager role.

EXPERIENCE SKILLS

ACCOUNT MANAGER Market Research & Analysis

Johnson & Johnson, Boston, MA | September 2017 – Present
 Established, maintained, and improved relations with top 30 Financial Forecasting
company clients, adding an additional 20% of annual growth to
CRM
the company sales portfolio valued at 3 million USD
Strategic Negotiation
 Overhauled client-onboarding processes which led to a 30%
increase in retention rate of long-term clients, and a growth in Brand Management
annual revenue of 10%
Value-based selling
 Recognized as top performing account manager at Johnson &
Johnson in 2019
 Spearheaded the creation of new training materials on proper EDUCATION
procedures and company SOPs, while also overseeing and
B.A. Business Administration
coaching a team of 5 account managers
Penn State | Altoona, PA
Sales Associate 2009 – 2013
Bed Bath & Beyond, Boston, MA | June 2014 – August 2017
 Guided an average of 50 customers per day in finding, selecting and Certified Sales
recommending products, generating an additional 5% in annual Professional
revenue Boston, MA | 2020
 Stocked, inventoried and organized items with accuracy and
efficiency, often completing task 15% faster than fellow associates
 Achieved an average of 140% of sales goals over period of 6 months AWARDS
 Strategically placed merchandise throughout store in order to
Best Performing Account
maximize customer purchases
Manager of 2019
 Consistently placed customer service at highest priority, and on Johnson & Johnson
average received 95% satisfaction rate on customer feedback 2019
surveys