CURRICULUM VITAE
NOEL OWEN KAKHOBWE
C/O Noel Owen Kakhobwe, P.O Box 2400, Blantyre. Cell: +265987508580/ +265884199870 E-
mail: noelkakhobwe@gmail.com
PERSONAL INFORMATION
Date of Birth : 05th January, 1998.
Sex : Male
Nationality : Malawian
Religion : Christianity
Marital Status : Single
District of Origin : Dedza
Language : English, Chichewa, Tonga and Tumbuka.
OBJECTIVE
To secure a challenging position in the field of Information Technology where I can utilize my
skills and knowledge to contribute to the growth and success of the organization, while
continuing to develop professionally and enhance my expertise in the field. I strive to develop
and implement innovative technology solutions that optimize business processes, increase
efficiency, and enhance customer experience.
My goal is to work in an environment where I can continuously learn and apply new technologies
to solve complex business problems. I aim to be a valuable asset to any team I work with,
contributing to the growth of the organization and development my skills through collaboration
with colleagues.
Moreover, my objective is to use my understanding of both business and technology to bridge
the gap between two areas, ensuring technology is aligned with business goals and is used
effectively to improve organization performance. I seek to maintain a strong focus on delivering
high quality work, meeting project timelines, and exceeding customer expectations.
Ultimately, my objective is to be part of a team that strives for excellence in all aspects of work,
fosters a culture of innovation and creativity, and has a strong a culture of innovation and
creativity, and has a strong commitment to continuous learning and development. I am confident
that my skills, experience and passion for technology will enable me to make a meaningful
contribution to any organization that values these qualities.
PROFESSIONAL QUALIFICATION
2017-2022: Bachelor of Science in Business Information Technology (Graduated with Credit)
Institution: Malawi University of Science and Technology
Duration: 4 years
RESEARCH PROJECT UNDERTAKEN
2021: Developing Parcel Tracking System for Courier Services in Malawi as part of my final year
project
2021: Designing a mobile Loan Repayment System for NEEF during Internship
ACADEMIC QUALIFICATION
2012-2016: Malawi School Certificate of Education Institution:
Bandawe Secondary School
2014: Junior Certificate of Education
Institution: Bandawe Secondary School
PROFESSIONAL WORK EXPERIENCE
Organization: National Economic Empowerment Fund Limited
Position: Information Technology Support
Department: IT Department
Duration: 2 Years
Duties:
• Maintaining database by entering new and updated customer and account
information.
• Ensure 100% capturing and creation of duly approved loans, ensure that data to be
posted comply with Banking Realm System requirements
• Analyze database on product specifications and loan portfolios
• Ensure 100% capture loan repayments for clients in BR system
• Reconciling loan repayments in the processed files, Banking Realm System and
Financial bank statements for the organization.
• Verifying entered customer and account data by reviewing, correcting, deleting, or
reentering data.
• Prepare reports and make necessary recommendation to improve system
performance/reliability
• Provide support, including procedural documentation and relevant reports and
following diagrams and written instructions to repair a fault or set up a system
• Loan repayment transaction supervision, Loan appraisal and Loan performance
monitoring
• Preparing source data for computer entry by compiling and sorting information.
• Establishing entry priorities and Processing customer and account source documents
by reviewing data for deficiencies.
• Resolving deficiencies by using standard procedures or returning incomplete
documents to the team leader for resolution.
• Entering and updating data in the organization’s database systems
• Verifying accuracy of data by comparing it to source documents
• Maintaining and updating records and files
• Preparing and sorting documents for data entry
• Resolving discrepancies in data and obtaining further information as necessary
• Responding to inquiries and requests from staff and clients regarding data and
information
• Generating reports and performing data analysis as required
• Maintaining confidentiality and security of sensitive information
• Collaborating with other team members to ensure efficient and effective data
management.
• Installing and configuring computer hardware operating systems and applications and
Implement, maintain, and test backup & recovery strategies.
• Monitoring and maintaining computer systems and networks and troubleshooting
system and network problems, diagnosing and solving hardware or software faults
and replacing parts as required
• Supporting the roll-out of new applications and setting up new users' accounts and
profiles and deal with password issues and analyze the requirements of the company
and organize the IT resources of the company accordingly.
• Evaluate the needs of the company and choose the most suitable software, hardware
and other IT requirements such as networking etc.
• Address a wide range of problems involving network architecture; implementation of
process flow automation; hardware and software; server administration; wireless
networking; and information management
• Provide technical support in line with the organization’s operating strategy. Carry
out periodic systems preventive maintenance/health checks.
• Monitor, installing, configuring, and maintaining computer hardware, software, and
peripherals
• Providing technical support to staff on hardware and software issues
• Managing and maintaining the organization’s computer network and
telecommunications systems
• Performing regular system backups and data recovery operations
• Troubleshooting and resolving network and system issues
• Conducting security audits and implementing security measures to protect against
cyber threats
• Providing training to staff on the use of computer systems and software
• Researching and recommending new technologies to improve the organization’s IT
infrastructure
• Developing and implementing IT policies and procedures to ensure compliance with
industry standards and best practices
KNOWLEDGE AND SKILLS
I. Computer Skills
• Knowledge on Software’s for designing like Surfer, AutoCAD and ArcGIS.
• Knowledge on the Microsoft package Software like Word, PowerPoint, Excel, and
publisher.
• Knowledge in data processing tools i.e. STATA, Excel, R, Statistical Package for
Social Sciences and Google Analytics.
• Knowledge in data analysis using business intelligence tools like Microsoft Power
BI.
• Knowledge of database management systems and data analysis tools such as
MySQL, Oracle, and Tableau
• Familiarity with cloud computing platforms such as Amazon Web Services (AWS)
and Microsoft Azure
• Understanding of web development frameworks such as AngularJS, ReactJS, and
NodeJS
• Knowledge of cybersecurity and information security best practices
• Experience with IT infrastructure design and implementation
• Strong knowledge in accounting packages including (Quick Books, SAGE, etc.)
• Proficient in programming languages such as Java, Python, C++, and SQL
II. Business Skills:
Understanding of business processes and operations
Strong analytical and problem-solving skills
Ability to identify and analyze business requirements and translate them into technical
solutions
Excellent communication and interpersonal skills
Project management and organizational skills
Understanding of financial management and budgeting
Ability to work effectively in a team environment
III. Other Skills
Critical thinking and decision-making skills
Attention to detail and accuracy
Ability to learn new technologies quickly
Creativity and innovation
Time management and prioritization skills
Flexibility and adaptability to changing technologies and business requirements
Commitment to ongoing learning and professional development.
HOBBIES AND INTEREST
• Reading
• Watching movies
• Listening to music
• Making new friends
• Interested in learning new technology
REFEREES
1. Dr. Bennett Kankuzi
Head of Computer Science and Technology Department
Malawi University of Science and Technology
P. O. Box 5196
Limbe
Cell: +265 884 188 893
Email: bkankuzi@must.ac.mw
2. George Chigamba
Student Internship Supervisor
National Economic Empowerment Fund limited
P. O. Box 779
Lilongwe
Cell: +265 884 051 502
Email: gchigamba@neef.mw
3. Miss Mwai Vilili
IT Support Supervisor
P.O Box 2400
Blantyre
Cell: +265 880 446 416
Email: mvilili@neef.mw
