Table of Contents

1 cause of perfectly straight and very tin vertical black or grey lines ............................................ 2
2 causes of irregular black vertical line always in the same position ............................................. 2
3 causes of repeteating defects that always appear at the same distance and position from each
other................................................................................................................................................ 2
4 causes of large gray smears of toner across the page. ................................................................ 2
5 cause of gray page with toner visible on the drum (OPC) ........................................................... 2
6 light print(fezaza) ......................................................................................................................... 3
7 fine straight vertical white line/ lines .......................................................................................... 3
8 vertical white line/ lines ............................................................................................................... 3
9 Causes of ghosting: when a printed image is repeated lightly at the bottom ............................ 3
10 white page print ......................................................................................................................... 3
11 black page print.......................................................................................................................... 4
12 to dark page ............................................................................................................................... 4
13 cause of gray bg over the entire page with no toner on the drum ........................................... 4
14 cause of dark horizontal banding across the page, not at the same distance. ......................... 4
15 Cause of light or white horizontal banding across the page, not at the same distance ........... 5
16 Random black or white dots or sprinkles across the page, or in the back of the page............. 5
17 The printer doesn’t start the printer process (no error message) ............................................ 5
18 Random vertical lines or streak ................................................................................................. 6
19 Only half page printed ............................................................................................................... 6
20 Bubbly or grape-like pattern ...................................................................................................... 6
21 Character voids .......................................................................................................................... 6
22 The cartridge makes a grinding or clicking sound ..................................................................... 6
1 cause of perfectly straight and very tin vertical black or grey lines
 Damaged OPC
 Cut cleaning blade
 Scratched PCR
 Dirty or damaged dr blade (developer roller blade).

2 causes of irregular black vertical line always in the same position

 Worn wiper blade….change it.
 dr blade (developer roller blade).
 Check damage on the developer sealing blade

3 causes of repeteating defects that always appear at the same distance

and position from each other
Check the repetitive defective table of your printer.

 Defective drum (OPC)…..change it…for temporary solution clean it with

isopropyl alcohol.
 A cut in the developer roller (magnetic roller)….clean it with a soft cloth.
 A cut in the Charge roller(PCR)…clean it with a cloth, change it.
 Sth out-gassing from PCR will damage the OPC.

4 causes of large gray smears of toner across the page.

 Light damaged OPC (drum).
 Worn or damaged developer roller bushings.
 Low quality, too old or damp toner power

5 cause of gray page with toner visible on the drum (OPC)

 Damaged or old wiper blade.
 Worn wiper blades will usually have turned yellow.
 Low quality, too old or damp toner power
 Toner hopper(chamber) hasn’t been cleaned properly. The new toner can’t
be mixed with any other toner.
 Worn or distort developer roller blade.
6 light print(fezaza)
 Old or dirty developer roller…clear it will solve the problem temporarily.
Clean it with a soft cloth.
 Worn doctor blade…
 Finished or low toner.
 Old OPC
 The spring of the cartridge r not in right position.

7 fine straight vertical white line/ lines

 Scratch of the coating of the developer roller
 Scratch of the coating of the PCR(charge roller)

8 vertical white line/ lines

 Toner low
 Doctor blade(developer roller blade) old/ damaged.
 Foreign material stuck near the blade…clear the edge of the blade with a
joro matseja
 Foreign material stuck on laser light bemigebabet bota

9 Causes of ghosting: when a printed image is repeated lightly at the

bottom
 Change pcr
 Ground contact not allowing the drum (OPC) fully discharges.
 Low quality or too old toner
 Toner is low
 Worn developer roller blade or developer roller blade
 Worn opc

10 white page print

 Toner seal still installed..remove it.
  Verify contact b/n cartilage and printer.
 Inspect contacts inside the cartilage…check the developer roller(magnetic
roller) contact end plate and developer contact spring.
 OPC isn’t connected fully…check continuity of the drum internal contact
with DMM .
 Beamer door might be broken.

11 black page print

 PCR position problem or damaged…check the PCR saddles are clean and in
the right position.
 Inspect contacts inside the cartilage…check the developer roller contact
end plate and developer contact spring.

12 to dark page
 Old, low quality or damp toner powder.
 Developer roller(magnetic roller) might be damaged
 Developer roller blade (dr blade)might be damaged
 OPC might be damaged

13 cause of gray bg over the entire page with no toner on the drum
 PCR related problem
 Toner quality or low
 Developer roller or developer roller blade might be damaged
 Don’t mix toner…clear the cartilage before refilling. Or it might cause
ghosting or back grounding

14 cause of dark horizontal banding across the page, not at the same
distance.
 Bad contacts…check the developer roller ----end plate and developer
contact springs.
 PCR problem
 OPC continuity
  OPC contact is dirty or not contain fully
 OPC damaged
 Broken gear in the drum

15 Cause of light or white horizontal banding across the page, not at the
same distance
 Bad or broken developer roller bushing
 Missing or improper position of the magnetic roller bearing
 Could be an intermittent contact check the contacts b/n cartilage and
printer
 Drum(OPC) gear is broken
 Black dots on right or left side of the page, at the same distance
 Clump on the developer roller …clean it with a cloth.

16 Random black or white dots or sprinkles across the page, or in the

back of the page
 Dirty or damaged charge roller(PCR)..clean it with water and cloth.
 Leaking cartridge …a damaged or bent recovery blade will cause random
dots all over the page. This will get worse as more printing is done. the
toner will then accumulate on top of the blade and start to drop off. The
more printing is done the more will accumulate and drop off…..> replace
the recovery blade.
 Sponge roller inside the toner hopper may be bad.
 Defective developer roller recovery blade(dr blade)…change it.
 A foreign particle b/n the drum and the wiper blade.

17 The printer doesn’t start the printer process (no error message)
 Contact missing inside the cartridge check all electrical contacts.
 Check proper placement of cartilage
 Inspect cartilage check missing or broken tabs.
18 Random vertical lines or streak
 Too much waste toner in waste chamber.
 Worn or defective developer roller blade.
 Worm OPC
 Developer roller sealing blade might be damaged.

19 Only half page printed

 Toner low or finished.
 Inspect cartilage check for missing parts or broken tabs.
 Cartilage placement check it.
 Charge roller check its support. Can it move freely?
 Side end caps of the cartridge are not in the right position.

20 Bubbly or grape-like pattern

 Caused by the charge roller. Check its support verify if it can move freely.
 Could be an intermittent contact.
 Grey “tire tracks” on left or right side of the page
 Worn out drum
 Worn out developer roller bushing
 Cracked, worn , missing or toner filled busing will physically tear the coating
off the drum change opc.

21 Character voids
 Toner related problem
 Worn drum

22 The cartridge makes a grinding or clicking sound

 Check if the drum is installed correctly.
 Check if the gear is installed correctly.
 Broken gear.
 Toner agitator roller inside the toner hopper is broken or not in the right
position.
 Side end caps of the cartridge are not in right position.
 Poorly lubricated blade….change it. Wiper blade can also stick to the drum
if the cartridge is inactive for a while.