Table of Contents

1. Important Safety Warning ....................................................................................... 1

1-1. Transportation ................................................................................................................ 1
1-2. Preparation ..................................................................................................................... 1
1-3. Installation ...................................................................................................................... 1
1-4. Operation........................................................................................................................ 1
1-5. Maintenance, service and faults ..................................................................................... 2
2. Installation and setup .............................................................................................. 4
2-1. Rear panel view .............................................................................................................. 4
2-2. Setup the UPS................................................................................................................ 5
3. Operations ................................................................................................................ 9
3-1. Button operation ............................................................................................................. 9
3-2. LCD Panel .................................................................................................................... 10
3-3. Audible Alarm ............................................................................................................... 11
3-4. LCD display wordings index ......................................................................................... 11
3-5. UPS Setting .................................................................................................................. 12
3-6. Operating Mode Description ......................................................................................... 16
3-7. Faults Reference Code................................................................................................. 17
3-8. Warning indicator.......................................................................................................... 18
4. Troubleshooting...................................................................................................... 19
5. Storage and Maintenance ....................................................................................... 20
6. Specifications ......................................................................................................... 21
1. Important Safety Warning
Please comply with all warnings and operating instructions in this manual strictly. Save this
manual properly and read carefully the following instructions before installing the unit. Do not
operate this unit before reading through all safety information and operating instructions carefully.

1-1. Transportation
 Please transport the UPS system only in the original package to protect against shock
and impact.

1-2. Preparation
 Condensation may occur if the UPS system is moved directly from cold to warm
environment. The UPS system must be absolutely dry before being installed. Please
allow at least two hours for the UPS system to acclimate the environment.
 Do not install the UPS system near water or in moist environments.
 Do not install the UPS system where it would be exposed to direct sunlight or near
heater.
 Do not block ventilation holes in the UPS housing.

1-3. Installation
 Do not connect appliances or devices which would overload the UPS system (e.g. laser
printers) to the UPS output sockets.
 Place cables in such a way that no one can step on or trip over them.
 Do not connect domestic appliances such as hair dryers to UPS output sockets.
 The UPS can be operated by any individuals with no previous experience.
 Connect the UPS system only to an earthed shockproof outlet which must be easily
accessible and close to the UPS system.
 Please use only VDE-tested, CE-marked mains cable (e.g. the mains cable of your
computer) to connect the UPS system to the building wiring outlet (shockproof outlet).
 Please use only VDE-tested, CE-marked power cables to connect the loads to the UPS
system.
 When installing the equipment, it should ensure that the sum of the leakage current of
the UPS and the connected devices does not exceed 3.5mA.

1-4. Operation
 Do not disconnect the mains cable on the UPS system or the building wiring outlet
(shockproof socket outlet) during operations since this would cancel the protective
earthing of the UPS system and of all connected loads.
 The UPS system features its own, internal current source (batteries). The UPS output
sockets or output terminals block may be electrically live even if the UPS system is not
connected to the building wiring outlet.
 In order to fully disconnect the UPS system, first press the OFF/Enter button to
disconnect the mains.
 Prevent no fluids or other foreign objects from inside of the UPS system.

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1-5. Maintenance, service and faults
 The UPS system operates with hazardous voltages. Repairs may be carried out only by
qualified maintenance personnel.
 Caution - risk of electric shock. Even after the unit is disconnected from the mains
(building wiring outlet), components inside the UPS system are still connected to the
battery and electrically live and dangerous.
 Before carrying out any kind of service and/or maintenance, disconnect the batteries
and verify that no current is present and no hazardous voltage exists in the terminals of
high capability capacitor such as BUS-capacitors.
 Only persons are adequately familiar with batteries and with the required precautionary
measures may replace batteries and supervise operations. Unauthorized persons must
be kept well away from the batteries.
 Caution - risk of electric shock. The battery circuit is not isolated from the input voltage.
Hazardous voltages may occur between the battery terminals and the ground. Before
touching, please verify that no voltage is present!
 Batteries may cause electric shock and have a high short-circuit current. Please take
the precautionary measures specified below and any other measures necessary when
working with batteries:
remove wristwatches, rings and other metal objects
use only tools with insulated grips and handles.
 When changing batteries, install the same number and same type of batteries.
 Do not attempt to dispose of batteries by burning them. This could cause battery
explosion.
 Do not open or destroy batteries. Escaping electrolyte can cause injury to the skin and
eyes. It may be toxic.
 Please replace the fuse only with the same type and amperage in order to avoid fire
hazards.
 Do not dismantle the UPS system.
 WARNING: This is a category C2 UPS product. In a residential environment, this
product may cause radio interference, in which case the user many be required to take
additional measures. (only for 220/230/240 VAC system)
Only for 110/120 VAC system:
 NOTE: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
 WARNING: Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.

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Information for the Protection of the Environment
UPS SERVICING - This UPS and batteries make use of components dangerous for the
environment (electronic cards, electronic components). The components removed must be taken
to specialized collection and disposal centers.

NOTICE TO EUROPEAN UNION CUSTOMERS: DISPOSAL OF OLD APPLIANCES - This

product has been supplied from an environmentally aware manufacturer that complies with
Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/CE. The “crossed-out
wheelie bin” symbol at left is placed on this product to encourage you to recycle wherever
possible. Please be environmentally responsible and recycle this product through your recycling
facility at its end of life. Do not dispose of this product as unsorted municipal waste. Follow local
municipal waste ordinances for proper disposal provisions to reduce the environmental impact to
waste electrical and electronic equipment (WEEE).

3
2. Installation and setup
NOTE: Before installation, please inspect the unit. Be sure that nothing inside the package is
damaged. Please keep the original package in a safe place for future use.
NOTE: There are two different types of online UPS: standard and long-run models. Please refer
to the following model table.
Model Type Model Type
1000 1000L
1500 1500L
Standard Long-run
2000 2000L
3000 3000L

2-1. Rear panel view

1000(L)/1500(L)

2000(L)

3000(L)

1. Programmable outlets: connect to non-critical loads.

2. Output receptacles: connect to mission-critical loads.
3. AC input
4. Input circuit breaker
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5. Network/Fax/Modem surge protection
6. Emergency power off function connector (EPO)
7. USB communication port
8. RS-232 communication port
9. SNMP intelligent slot
10. External battery connection (only available for L model)
11. Output terminal
12. Output circuit breaker
13. Input terminal

2-2. Setup the UPS

Before installing the UPS, please read below to select proper location to install UPS.
1. UPS should be placed on the flat and clean surface. Place it in an area away from vibration,
dust, humidity, high temperature, flammable liquids, gases, corrosive and conductive
contaminants. Install the UPS indoors in a clean environment, where it is away from window
and door. Maintain minimum clearance of 100mm in the bottom of the UPS to avoid dust and
high temperature.

2. Maintain an ambient temperature range of 0ºC to 45ºC for UPS optimal operation. For every
5ºC above 45ºC, the UPS will derate 12% of nominal capacity at full load. The highest
working temperature requirement for UPS operation is 50ºC.
3. It’s required to maintain maximum altitude of 1000m to keep UPS normal operation at full load
UPS. If it’s used in high altitude area, please reduce connected load. Altitude derating power
with connected loads for UPS normal operation is listed as below:

4. Place UPS:
It’s equipped with fan for cooling. Therefore, place the UPS in a
well-ventilated area. It’s required to maintain minimum clearance of 100mm
in the front of the UPS and 300mm in the back and two sides of the UPS for
heat dissipation and easy-maintenance.

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5. Connect To Transformer
Transformer Transformer

Please do NOT connect transformer to output of the UPS. Otherwise, it will cause UPS internal
fault and force UPS to enter to fault mode. Please connect transformer to input of the UPS.
6. Connect to External Battery Pack

When connecting external battery packs, please be sure to connect polarity correctly. Connect
positive pole of battery pack to positive pole of external battery connector in UPS and negative
pole of battery pack to negative pole of external battery connector in UPS. Polarity misconnection
will cause UPS internal fault. It’s recommended to add one breaker between positive pole of
battery pack and positive pole of external battery connector in UPS to prevent damage to battery
packs from internal fault.
The required specification of breaker: voltage 1.25 x battery voltage/set; current 50A
Please choose battery size and connected numbers according to backup time requirement and
UPS specifications. To extend battery lifecycle, it’s recommended to use them in the temperature
range of 15ºC to 25ºC.

Step 1: External battery connection

Follow the right chart to make external
battery connection.

Step 2: UPS input connection

Plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid using extension cords.
 For 200/208/220/230/240VAC models: The power cord is supplied in the UPS package.
 For 100/110/115/120/127VAC models: The power cord is attached to the UPS. The input plug
is a NEMA 5-15P for 1000(L) and 1500(L) models, NEMA 5-20P for 2000 and 2000L models.
Note: For Low voltage models: Check if the site wiring fault indicator lights up in LCD panel. It will
be illuminated when the UPS is plugged into an improperly wired utility power outlet (Refer to
Troubleshooting section). Please also install a circuit breaker (40A) between the mains and AC
input in 3K model for safety operation.

Step 3: UPS output connection

 For socket-type outputs, there two kinds of outputs: programmable outlets and general
6
 outlets. Please connect non-critical devices to the programmable outlets and critical devices
to the general outlets. During power failure, you may extend the backup time to critical
devices by setting shorter backup time for non-critical devices.
 For terminal-type input or outputs, please follow below steps for the wiring configuration:
a) Remove the small cover of the terminal block
b) Suggest using AWG14 or 2.1mm2 power cords. Suggest using AWG12-10 or
3.3mm2-5.3mm2 power cords for NEMA type.
c) Upon completion of the wiring configuration, please check whether the wires are securely
affixed.
d) Put the small cover back to the rear panel.

Step 4: Communication connection

Communication port:
USB port RS-232 port Intelligent slot

To allow for unattended UPS shutdown/start-up and status monitoring, connect the
communication cable one end to the USB/RS-232 port and the other to the communication port
of your PC. With the monitoring software installed, you can schedule UPS shutdown/start-up and
monitor UPS status through PC.

The UPS is equipped with intelligent slot perfect for either SNMP or AS400 card. When installing
either SNMP or AS400 card in the UPS, it will provide advanced communication and monitoring
options.

Step 5: Network connection

Network/Fax/Phone surge port

Connect a single modem/phone/fax line into surge-protected “IN” outlet on the back panel of the
UPS unit. Connect from “OUT” outlet to the equipment with another modem/fax/phone line cable.

Step 6: Disable and enable EPO function

Keep the pin 1 and pin 2 closed for UPS normal operation. To activate EPO function, cut the wire
between pin 1 and pin 2.

It’s in closed status for UPS

normal operation.

Step 7: Turn on the UPS

Press the ON/Mute button on the front panel for two seconds to power on the UPS.
Note: The battery charges fully during the first five hours of normal operation. Do not expect
full battery run capability during this initial charge period.

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Step 8: Install software
For optimal computer system protection, install UPS monitoring software to fully configure UPS
shutdown. Use supplied RS-232 or USB communication cable to connect RS-232/USB port of
UPS and RS-232/USB port of PC. Then, follow below steps to install monitoring software.

1. Insert the included installation CD into CD-ROM drive and then follow the on-screen
instructions to proceed software installation. If there no screen shows 1 minute after inserting
the CD, please execute setup.exe file for initiating software installation.
2. Follow the on-screen instructions to install the software.
3. When your computer restarts, the monitoring software will appear as an orange plug icon
located in the system tray, near the clock.

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3. Operations
3-1. Button operation

Button View
Button Function
 Turn on the UPS: Press and hold ON/Mute button for at least 2 seconds to
turn on the UPS.
 Mute the alarm: After the UPS is turned on in battery mode, press and hold
this button for at least 3 seconds to disable or enable the alarm system. But
ON/Mute
it’s not applied to the situations when warnings or errors occur.
Button
 Up key: Press this button to display previous selection in UPS setting
mode.
 Switch to UPS self-test mode: Press ON/Mute buttons for 3 seconds to
enter UPS self-testing while in AC mode, ECO mode, or converter mode.
 Turn off the UPS: Press and hold this button at least 2 seconds to turn off
the UPS. UPS will be in standby mode under power normal or transfer to
OFF/Enter
Bypass mode if the Bypass enable setting by pressing this button.
Button
 Confirm selection key: Press this button to confirm selection in UPS setting
mode.
 Switch LCD message: Press this button to change the LCD message for
input voltage, input frequency, battery voltage, output voltage, output
Select frequency, load percent and ambient temperature.
Button  Setting mode: Press and hold this button for 3 seconds to enter UPS setting
mode when Standby and Bypass mode.
 Down key: Press this button to display next selection in UPS setting mode.
 Switch to bypass mode: When the main power is normal, press ON/Mute
and Select buttons simultaneously for 3 seconds. Then UPS will enter to
bypass mode. This action will be ineffective when the input voltage is out of
ON/Mute
acceptable range.
+ Select
 Exit setting mode or return to the upper menu: When working in setting
Button
mode, press ON/Mute and Select buttons simultaneously for 0.2 seconds
to return to the upper menu. If it’s already in top menu, press these two
buttons at the same time to exit the setting mode.

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3-2. LCD Panel

Display Function
Backup time information
Indicates the estimated backup time.
H: hours, M: minute, S: second
Configuration and fault information
Indicates the configuration items, and the configuration items are listed
in details in section 3-5.
Indicates the warning and fault codes, and the codes are listed in details
in section 3-7 and 3-8.
Mute operation
Indicates that the UPS alarm is disabled.

UPS information
Indicates the input and output voltage, frequency, battery voltage, load
information, and internal temperature.
Vac: input/output voltage, Vdc: battery voltage, Hz: frequency, %: load level,
°C/°F: temperature,
Load information
Indicates the load level by 0-24%, 25-49%, 50-74% and 75-100%.

Indicates overload.
Indicates the load or the UPS output is short circuit.
Programmable outlets information
Indicates that programmable management outlets are working.

Mode operation information

Indicates the UPS is in online mode.
Indicates the UPS is in battery mode.

Indicates the UPS is bypass mode.

Indicates the UPS is in ECO mode.

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 Indicates the UPS is in converter mode.
Indicates the UPS is charging battery.

Battery information
Indicates the battery level by 0-24%, 25-49%, 50-74%, and 75-100%.

Indicates the battery is fault.

Indicates low battery level and low battery voltage.

3-3. Audible Alarm

Battery Mode Sounding every 5 seconds
Low Battery Sounding every 2 seconds
Overload Sounding every second
Fault Continuously sounding
Bypass Mode Sounding every 10 seconds

3-4. LCD display wordings index

LCD Area Abbreviation Display content Meaning
ENA Enable
DIS Disable
ESC Escape
HS High loss
LS Low loss
ON ON
HS High loss
LS Low loss
B.L Low battery
O.L Overload
N.C Battery is not connected
O.C Overcharge
S.F Site fault
E.P EPO
T.P Temperature
C.H Charger

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 B.F Battery fault
B.V Bypass voltage range
F.U Bypass frequency unstable
E.E EEPROM error
B.R Battery Replacement

3-5. UPS Setting

There are two parameters to set up
the UPS
Parameter 1
Parameter 1: It’s for program
Parameter 2 alternatives. Refer to below table.
Parameter 2 is the setting options or
values for each program.

 01: Output voltage setting

Interface Setting
Parameter 2: Output voltage
For 200/208/220/230/240 VAC models, you may choose
the following output voltage:
200: presents output voltage is 200Vac
208: presents output voltage is 208Vac
220: presents output voltage is 220Vac
230: presents output voltage is 230Vac (Default)
240: presents output voltage is 240Vac
For 100/110/115/120/127 VAC models, you may choose
the following output voltage:
100: presents output voltage is 100Vac
110: presents output voltage is 110Vac
115: presents output voltage is 115Vac
120: presents output voltage is 120Vac (Default)
127: presents output voltage is 127Vac
 02: Frequency Converter enable/disable
Interface Setting
Parameter 2: Enable or disable converter mode. You
may choose the following two options:
CF ENA: converter mode enable
CF DIS: converter mode disable (Default)

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 03: Output frequency setting
Interface Setting
Parameter 2: Output frequency setting.
You may set the initial frequency on battery mode:
BAT 50: presents output frequency is 50Hz
BAT 60: presents output frequency is 60Hz
If converter mode is enabled, you may choose the following
output frequency:
CF 50: presents output frequency is 50Hz
CF 60: presents output frequency is 60Hz

 04: ECO enable/disable

Interface Setting
Parameter 2: Enable or disable ECO function. You may
choose the following two options:
ENA: ECO mode enable
DIS: ECO mode disable (Default)

 05: ECO voltage range setting

Interface Setting
Parameter 2: Set the acceptable high voltage point and
low voltage point for ECO mode by pressing Down key or
Up key.
HS: High loss voltage in ECO mode in parameter 2.
For 200/208/220/230/240 VAC models, the setting range
in parameter 3 is from +7V to +24V of the nominal voltage.
(Default: +12V)
For 100/110/115/120/127 VAC models, the setting range
in parameter 3 is from +3V to +12V of the nominal voltage.
(Default: +6V)
LS: Low loss voltage in ECO mode in parameter 2.
For 200/208/220/230/240 VAC models, the setting range
in parameter 3 is from -7V to -24V of the nominal voltage.
(Default: -12V)
For 100/110/115/120/127 VAC models, the setting voltage
in parameter 3 is from -3V to -12V of the nominal voltage.
(Default: -6V)

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 06: Bypass enable/disable when UPS is off
Interface Setting
Parameter 2: Enable or disable Bypass function. You
may choose the following two options:
ENA: Bypass enable
DIS: Bypass disable (Default)

 07: Bypass voltage range setting

Interface Setting
Parameter 2: Set the acceptable high voltage point and
acceptable low voltage point for Bypass mode by pressing
the Down key or Up key.
HS: Bypass high voltage point
For 200/208/220/230/240 VAC models:
230-264: setting the high voltage point in parameter 3
from 230Vac to 264Vac. (Default: 264Vac)
For 100/110/115/120/127 VAC models:
120-140: setting the high voltage point in parameter 3
from 120Vac to 140Vac. (Default: 132Vac)
LS: Bypass low voltage point
For 200/208/220/230/240 VAC models:
170-220: setting the low voltage point in parameter 3 from
170Vac to 220Vac. (Default: 170Vac)
For 100/110/115/120/127 VAC models:
85-115: setting the low voltage point in parameter 3 from
85Vac to 115Vac. (Default: 85Vac)
 08: Bypass frequency range setting
Interface Setting
Parameter 2: Set the acceptable high frequency point
and acceptable low frequency point for Bypass mode by
pressing the Down key or Up key.
HS: Bypass high frequency point
For 50Hz output frequency models:
51-55Hz: setting the frequency high loss point from 51Hz
to 55HZ(Default: 53.0Hz)
For 60Hz output frequency models:
61-65Hz: setting the frequency high loss point from 61Hz
to 65Hz(Default: 63.0Hz)
LS: Bypass low Frequency point
For 50Hz output frequency models:
45-49Hz: setting the frequency low loss point from 45Hz to
49HZ(Default: 47.0Hz)
For 60Hz output frequency models:
55-59Hz: setting the frequency low loss point from 55Hz to
59Hz(Default: 57.0Hz)

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 09: Programmable outlets enable/disable
Interface Setting
Parameter 2: Enable or disable programmable outlets.
ENA: Programmable outlets enable
DIS: Programmable outlets disable (Default)

 10: Programmable outlets setting

Interface Setting
Parameter 2: Set up backup time limits for
programmable outlets.
0-999: setting the backup time limits in minutes from 0-999
for programmable outlets which connect to non-critical
devices on battery mode. (Default: 999)

 11: Autonomy limitation setting

Interface Setting
Parameter 2: Set up backup time on battery mode for
general outlets.
0-999: setting the backup time in minutes from 0-999 for
general outlets on battery mode.
DIS: Disable the autonomy limitation and the backup time
will depend on battery capacity. (Default)
Note: When setting as “0”, the backup time will be only 10
seconds.
 12: Battery total AH setting
Interface Setting
Parameter 2: Set up the battery total AH of the UPS.
7-999: setting the battery total capacity from 7-999 in AH.
Please set the correct battery total capacity if external
battery bank is connected.

 13: Charger maximum current setting

Interface Setting
Parameter 2: Set up the charger maximum current.
1/2/4/6/8: setting the charger maximum current 1/2/4/6/8*
in Ampere. (Default: 8A)
*Note: This setting is only available for super charger.

15
 14: Charger Boost voltage setting
Interface Setting
Parameter 2: Set up the charger boost voltage.
2.25-2.40: setting the charger boost voltage from 2.25
V/cell to 2.40V/cell. (Default: 2.36V/cell)

 15: Charger Float voltage setting

Interface Setting
Parameter 2: Set up the charger float voltage.
2.20-2.33: setting the charger float voltage from 2.20
V/cell to 2.33V/cell. (Default: 2.28V/cell)

 00: Exit setting

Interface Setting
Exit the setting mode.

3-6. Operating Mode Description

Operating mode Description LCD display
Switch on When pressing “ON/MUTE” button, if battery
voltage is within acceptable range, “ON” will
flash until the UPS is turned on.

Online mode When the input voltage is within acceptable

range, UPS will provide pure and stable AC
power to output. The UPS will also charge
the battery at online mode.

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ECO mode Energy saving mode:
When the input voltage is within voltage
regulation range, UPS will bypass voltage to
output for energy saving. The UPS will also
charge the battery at ECO mode.

Frequency When input frequency is within 40 Hz to 70

Converter mode Hz, the UPS can be set at a constant output
frequency, 50 Hz or 60 Hz. The UPS will still
charge battery under this mode.

Battery mode When the input voltage is beyond the

acceptable range or power failure, the UPS
will backup power from battery and alarm is
sounding every 5 seconds.

Bypass mode When input voltage is within acceptable

range but UPS is overload, UPS will enter
bypass mode or bypass mode can be set by
front panel. Alarm is sounding every 10
seconds.

Standby mode UPS is powered off and no output supply

power, but still can charge batteries.

Fault mode When a fault has occurred, the ERROR icon

and the fault code will be displayed.

3-7. Faults Reference Code

Fault event Fault code Icon Fault event Fault code Icon
Bus start fail 01 x Inverter output short 14
Bus over 02 x Battery voltage too high 27
Bus under 03 x Battery voltage too low 28
Inverter soft start fail 11 x Over temperature 41 x
Inverter voltage high 12 x Overload 43
Inverter voltage Low 13 x Charger failure 45 x

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3-8. Warning indicator
Indicator
Warning Alarm
Word Icon (flashing)
Low battery B.L Sounding every 2 seconds
Overload O.L Sounding every second
Sounding every 2 seconds
Battery is not connected N.C

Sounding every 2 seconds

Overcharge O.C

Site wiring fault S.F Sounding every 2 seconds

EPO enable E.P Sounding every 2 seconds
Over temperature T.P Sounding every 2 seconds
Charger failure C.H Sounding every 2 seconds
Sounding every 2 seconds
(At this time, UPS is off to
Battery fault B.F
remind users something
wrong with battery)
Sounding every 2 seconds
Out of bypass voltage range B.V

Bypass frequency unstable F.U Sounding every 2 seconds

EEPROM error E.E Sounding every 2 seconds
Battery replacement B.R Sounding every 2 seconds

NOTE: “Site Wiring Fault” function can be enabled/disabled via software. Please check software
manual for the details.

18
4. Troubleshooting
If the UPS system does not operate correctly, please solve the problem by using the table below.

Symptom Possible cause Remedy

No indication and alarm even though The AC input power is not Check if input power cord
the mains is normal. connected well. firmly connected to the
mains.
The AC input is Plug AC input power cord to
connected to the UPS AC input correctly.
output.
The icon and the warning code EPO function is activated. Set the circuit in closed
position to disable EPO
flashing on LCD display and function.
alarm is sounding every 2 seconds.
Line and neutral Rotate mains power socket
The icon and flashing on
conductors of UPS input by 180° and then connect to
LCD display and alarm is sounding are reversed. UPS system.
every 2 seconds.
The external or internal Check if all batteries are
battery is incorrectly connected well.
The icon , and flashing connected.
on LCD display and alarm is sounding
every 2 seconds.
Fault code is shown as 27 and the Battery voltage is too high Contact your dealer.
icon is lighting on LCD or the charger is fault.
display and alarm is continuously
sounding.
Fault code is shown as 28 and the Battery voltage is too low Contact your dealer.
icon is lighting on LCD or the charger is fault.
display and alarm is continuously
sounding.
UPS is overload Remove excess loads from
The icon , and is
UPS output.
flashing on LCD display and alarm is
UPS is overloaded. Remove excess loads from
sounding every second.
Devices connected to the UPS output.
UPS are fed directly by
the electrical network via
the Bypass.
After repetitive overloads, Remove excess loads from
the UPS is locked in the UPS output first. Then shut
Bypass mode. Connected down the UPS and restart it.
devices are fed directly
by the mains.
Fault code is shown as 43 and the The UPS shut down Remove excess loads from
icon is lighting on LCD automatically because of UPS output and restart it.
display. Alarm is continuously overload at the UPS
sounding. output.

19
 Symptom Possible cause Remedy
Fault code is shown as 14 and the The UPS shut down Check output wiring and if
icon is lighting on LCD automatically because connected devices are in
display and alarm is continuously short circuit occurs on the short circuit status.
sounding. UPS output.
Fault code is shown as 01, 02, 03, A UPS internal fault has Contact your dealer
11, 12, 13 and 41 on LCD display occurred. There are two
and alarm is continuously possible results:
sounding. 1. The load is still supplied,
but directly from AC power
via bypass.
2. The load is no longer
supplied by power.
Battery backup time is shorter than Batteries are not fully Charge the batteries for at
nominal value. charged least 5 hours and then
check capacity. If the
problem still persists,
consult your dealer.
Batteries defect Contact your dealer to
replace the battery.
Fault code is shown as 45 on LCD The charger does not have Contact your dealer.
display. At the same time, alarm is output and battery voltage
continuously sounding. is less than 10V/PC.

5. Storage and Maintenance

Operation
The UPS system contains no user-serviceable parts. If the battery service life (3~5 years at
25°C ambient temperature) has been exceeded, the batteries must be replaced. In this case,
please contact your dealer.

Be sure to deliver the spent battery to a recycling facility or ship it to your

dealer in the replacement battery packing material.

Storage

Before storing, charge the UPS 5 hours. Store the UPS covered and upright in a cool, dry
location. During storage, recharge the battery in accordance with the following table:
Storage Temperature Recharge Frequency Charging Duration
-25°C - 40°C Every 3 months 1-2 hours
40°C - 45°C Every 2 months 1-2 hours

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6. Specifications
MODEL 1000(L) 1500(L) 2000(L) 3000(L)
CAPACITY* 1000VA/900W 1500VA/1350W 2000VA/1800W 3000VA / 2700W
INPUT
160VAC/140VAC/120VAC/110VAC ± 5 % or 80VAC/70VAC/60VAC/55VAC ± 5 %
Low Line Transfer
( based on load percentage 100% - 80 % / 80 % - 70 % / 70 - 60 % / 60 % - 0)
Low Line
175VAC/155VAC/135VAC/125VAC ± 5 % or 87VAC/77VAC/67VAC/62VAC ± 5 %
Voltage Comeback
Range High Line
300 VAC ± 5 % or 150 VAC ± 5 %
Transfer
High Line
290 VAC ± 5 % or 145 VAC ± 5 %
Comeback
Frequency Range 40Hz ~ 70 Hz
Phase Single phase with ground
Power Factor 0.99 @ full load
5% @ 205-245VAC or 100~130VAC
THDi
THDU < 1.6% @ input and full linear load condition with battery fully charged
OUTPUT
Output voltage 200/208/220/230/240VAC or 100/110/115/120/127 VAC
AC Voltage Regulation ± 1% (Batt. Mode)
Frequency Range
47 ~ 53 Hz or 57 ~ 63 Hz
(Synchronized Range)
Frequency Range (Batt.
60Hz ± 0.2 Hz
Mode)
Current Crest Ratio 3:1
Harmonic Distortion 2 % THD (Linear Load) ; 4 % THD (Non-linear Load)
AC Mode to Batt.
Transfer Zero
Mode
Time
Inverter to Bypass < 4 ms
Waveform (Batt. Mode) Pure Sinewave
EFFICIENCY
AC Mode 90% 91% 91%
Battery Mode 89% 89% 90%
BATTERY
Battery Type 12V/7AH 12V/9AH 12V/7AH 12V/9AH 12V/7AH
Numbers 3 6 6 8
Standard
Recharge Time 4 hours recover to 90% capacity (Typical)
Model
Charging Current 1.5 A(max.)
Charging Voltage 41.0 VDC ± 1% 82.1 VDC ±1% 82.1 VDC ±1% 109.6VDC ± 1%
Battery Type &
Depending on the capacity of external batteries
Long-run Numbers
Model Charging Current 1.0 A/2.0 A/4.0A/6.0 A /8.0 A(max.) (Selectable via LCD setting)
Charging Voltage 41.0 VDC ± 1% 82.1 VDC ±1% 82.1 VDC ±1% 109.6VDC ± 1%
PHYSICAL
Dimension, D X W
Standard 397 X 145 X 220 421 X 190 X 318
X H (mm)
Model
Net Weight (kgs) 12.5 13.8 25.8 27 32.8
Dimension, D X W
Long-run 397 X 145 X 220 421 X 190 X 318
X H(mm)
Model
Net Weight (kgs) 5.8 5.8 12 13.8
ENVIRONMENT
Operation Humidity 20-95 % RH @ 0- 40°C (non-condensing)
Noise Level Less than 50dBA @ 1 Meter (With fan speed control)
MANAGEMENT
Smart RS-232 or USB Supports Windows® 2000/2003/XP/Vista/2008/7/8, Linux, Unix and MAC
Optional SNMP Power management from SNMP manager and web browser
* Derate capacity to 80% of capacity in Frequency converter mode and to 80% when the output voltage is adjusted to 100VAC, 200VAC or
208VAC.
** Product specifications are subject to change without further notice.

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