EMPID Onsite or WAH

Skill (Tech / CS / Sling)

FirstName LastName Nt login Site AWS
829899 WAH Tech Diana Aguilar diana.aguilar MEX 125349
682741 WAH Tech Daniel Armengolt daniel.armengolt MEX 125342
757827 WAH Tech Mario Baez mario.baez MEX 124634
902214 WAH Tech Jaime Benitez jaime.benitez MEX 124625
923583 WAH Tech Luis Copto luis.copto MEX 125344
831960 WAH Tech Octavio Gonzalez octavio.gonzalez MEX 124641
837691 WAH Tech Miguel Gonzalez miguel2.gonzalez MEX 124638
799043 WAH Tech Mario Guerrero mario.guerrero MEX 124635
996464 WAH Tech Richard Kindrick richard.kindrickjr MEX 124644
917938 WAH Tech Luis Lozano luis1.lozano MEX 124631
791397 WAH Tech Maria Pimentel maria.pimentel MEX 124633
837704 WAH Tech Oscar Soto oscar1.soto MEX 124642
930019 WAH Tech Kevin Valdovinos kevin.valdovinos MEX 125348
928087 WAH Tech Hector Valladares hector.valladares MEX 124623
949375 WAH Tech Alejandro Velazquez alejandro.velazquez MEX 124611
990523 WAH Tech Sergio Zuniga diana.aguilar MEX 125345
Javier Dominguez
 AWS PSW Attendance Issues
Hammer349 Here Ready
Hammer342 Here No access to AWS
Hammer1634 Here Ready
Hammer1625 Here Ready
Hammer344 Here Ready
Hammer1641 Here Ready
Hammer1638 Here Ready
Hammer1635 Here Ready
Hammer1644 Here Ready
Hammer1631 Here Ready
Hammer1633 Here Ready
Hammer1642 Here Ready
Hammer348 Here Ready
Hammer1623 Here Ready
Hammer1611 Here Ready
Hammer345 Here Ready
Here Not listed
Vendor Site Date Class Schedule WAH # of agents Type
TTEC MEX 3/17/23 16:30-17:30 WAH 9 Antonio Martin
TTEC MEX 3/17/23 18:00 - 19:00 WAH 10 Antonio Martin

TTEC MEX 3/18/23 8:00-9:00 WAH 5 Christian Conta

TTEC MEX 3/18/23 16:00 - 17:00 WAH 7 Christian Conta

TTEC MEX 3/20/23 9:00 - 10:00 WAH 9 Christian Conta

TTEC MEX 3/20/23 11:00 - 12:00 WAH 8 Christian Conta
TTEC MEX 3/20/23 18:00 - 19:00 WAH 8 Antonio Martin

TTEC MEX WAH

TTEC MEX WAH
 Trainer Zoom Links
Antonio Martinez https://ttec.zoom.us/j/2931968831
Antonio Martinez https://ttec.zoom.us/j/2931968831

Christian Contadorhttps://ttec.zoom.us/j/5916021742

Christian Contadorhttps://ttec.zoom.us/j/5916021742

Christian Contadorhttps://ttec.zoom.us/j/5916021742
Christian Contadorhttps://ttec.zoom.us/j/5916021742
Antonio Martinez https://ttec.zoom.us/j/2931968831
Zoom PW Class Status
In Progress 1 1
In Progress 0 0
 Friday Saturday Sunday Monday Tuesday
Trainer 3/17/2023 3/18/2023 3/19/2023 3/20/2023 3/21/2023
Jorge Munoz
Christian Contador 7 am to 3pm 8am to 12pm 7 am to 3pm 7 am to 3pm
Antonio Martinez 3 pm to 8pm 12 pm to 3pm 3 pm a 10 pm 3 pm a 10 pm
Wednesday Thursday Friday Zoom
3/22/2023 3/23/2023 3/24/2023
3 pm a 10 pm https://ttec.zoom.us/j/7658072897
7 am to 3pm 7 am to 3pm 7 am to 3pm https://ttec.zoom.us/j/5916021742
3 pm a 10 pm 3 pm a 10 pm https://ttec.zoom.us/j/2931968831
 Training Time
Agent Name Agent DISH NT Login Agent EIN Agent Schedule Slot Onsite/WAH
Baez, Mario mario.baez 757827 11:00 - 22:00 1630-1730 WAH
Benitez, Jaime jaime.benitez 902214 07:30 - 18:30 1630-1730 WAH
Cazanes, Chayanne chayanne.cazanes 831382 08:45 - 17:45 1630-1730 WAH
Copto, Luis luis.copto 923583 07:00 - 18:00 1630-1730 WAH
De La Vega, Asael asael.delavega 900313 11:00 - 22:00 1630-1730 WAH
Perez, Kevin kevin.perez 954353 08:45 - 17:45 1630-1730 WAH
Ramirez, Armando armando.ramirez 822967 08:00 - 19:00 1630-1730 WAH
Sanvicente, Joaquim joaquim.sanvicente 824612 11:00 - 22:00 1630-1730 WAH
Valdovinos, Kevin kevin.valdovinos 930019 09:45 - 18:45 1630-1730 WAH

Zamora, Dante dante.zamora 993140 13:00 - 22:00 1800-1900 WAH

Sanchez, Yunuem yunuem.sanchez 982871 13:00 - 22:00 1800-1900 WAH
Aguilar, Diana diana.aguilar 829899 13:00 - 22:00 1800-1900 WAH
Escalona, Victor victor.escalona 749955 13:00 - 22:00 1800-1900 WAH
Hernandez, Diego diego1.hernandez 981345 13:00 - 22:00 1800-1900 WAH
Vazquez, Alim alim.vazquez 921897 17:30 - 21:30 1800-1900 WAH
Visuet, David david.visuet 921898 13:00 - 22:00 1800-1900 WAH
Fragoso, Jose jose1.fragoso 841402 12:45 - 21:45 1800-1900 WAH
Cruz, Mariana MARIANA.CRUZ 971436 09:30 - 18:30 12:30 - 13:30 WAH
 Lopez, Guillermo GUILLERMO.LOPEZ 966169 09:30 - 18:30 12:30 - 13:30 WAH
Perez, Josefina JOSEFINA.PEREZ 966090 09:30 - 18:30 12:30 - 13:30 WAH
Rodriguez, Hugo HUGO.RODRIGUEZ 951877 09:30 - 18:30 12:30 - 13:30 WAH
Velez, Alejandro ALEJANDRO.VELEZ 962773 09:30 - 18:30 12:30 - 13:30 WAH
Garcia, Monica G MONICA.GARCIA 966166 09:30 - 18:30 12:30 - 13:30 WAH
Tovar, Ana Y ANA.TOVAR 817845 09:45 - 18:45 12:30 - 13:30 WAH
Aragon, Karen J KAREN.ARAGON 966073 10:00 - 19:00 12:30 - 13:30 WAH
Avila, Cesar I CESAR.AVILA 836082 10:00 - 19:00 12:30 - 13:30 WAH
Lau, Dana X DANA.LAU 788022 12:00 - 21:00 12:30 - 13:30 WAH
Chavez, Gerardo GERARDO.CHAVEZ 966078 10:00 - 19:00 12:30 - 13:30 WAH
Chavez, Erwin ERWIN.CHAVEZ 948322 06:30 - 15:30 12:30 - 13:30 WAH
Gonzalez, Javier X JAVIER.GONZALEZ 775199 10:00 - 19:00 12:30 - 13:30 WAH
Hernandez, Eduanyer M EDUANYER.HERNANDEZ 789118 10:00 - 19:00 12:30 - 13:30 WAH
Mercado, Mauricio X MAURICIO.MERCADO 839470 10:00 - 19:00 12:30 - 13:30 WAH
Mora, Adrian ADRIAN.MORA 966087 10:00 - 19:00 12:30 - 13:30 WAH
Roque, Sergio X SERGIO.ROQUE 811100 10:00 - 19:00 12:30 - 13:30 WAH
Torres, Leonardo D LEONARDO.TORRES 821733 10:00 - 19:00 12:30 - 13:30 WAH
Trejo, Rafael RAFAEL.TREJO 949373 10:00 - 19:00 12:30 - 13:30 WAH
Morales, Joana K JOANA.MORALES 923069 10:15 - 19:15 13:00 - 14:00 WAH
Urtuzuastegui, Carlos CARLOS.URTUZUASTEGUI 901286 10:15 - 19:15 13:00 - 14:00 WAH
Campos, Josue JOSUE.CAMPOS 970207 10:15 - 19:15 13:00 - 14:00 WAH
Reyes, Saul U SAUL1.REYES 992454 10:15 - 19:15 13:00 - 14:00 WAH
Sanchez, Nadia NADIA.SANCHEZ 971452 10:30 - 19:30 13:00 - 14:00 WAH
Zamora, Edgar M EDGAR.ZAMORA 958357 10:30 - 19:30 13:00 - 14:00 WAH
Garduno, Edson EDSON.GARDUNO 963311 10:30 - 19:30 13:00 - 14:00 WAH
Castillo, Isabel X ISABEL.CASTILLO 827475 10:30 - 19:30 13:00 - 14:00 WAH
Flores, Erik A ERIK.FLORES 810781 10:30 - 19:30 13:00 - 14:00 WAH
Ruiz, Mariana P MARIANA.RUIZ 966175 10:30 - 19:30 13:00 - 14:00 WAH
Villasenor, Guadalupe GUADALUPE.VILLASENOR 961761 10:30 - 19:30 13:00 - 14:00 WAH
Morales, Diana DIANA.MORALES 942912 10:45 - 19:45 13:00 - 14:00 WAH
Oscura, Ignacio X IGNACIO.OSCURA 771420 10:45 - 19:45 13:00 - 14:00 WAH
Parada, Eduardo EDUARDO.PARADA 990514 10:45 - 19:45 13:00 - 14:00 WAH
Perez, Irma S IRMA.PEREZ 936962 10:45 - 19:45 13:00 - 14:00 WAH
Pineda, Octavio A OCTAVIO.PINEDA 980532 10:45 - 19:45 13:00 - 14:00 WAH
Hernandez, Gustavo X GUSTAVO.HERNANDEZ 826184 11:00 - 20:00 13:00 - 14:00 WAH
Hernandez, Miguel MIGUEL.HERNANDEZ 958344 11:00 - 20:00 13:00 - 14:00 WAH
Lopez, David E DAVID.LOPEZ 979692 11:00 - 20:00 13:30 - 14:30 WAH
Lopez, Ricardo I RICARDOI.LOPEZ 957456 11:00 - 20:00 13:30 - 14:30 WAH
Ortiz, Esteban ESTEBAN.ORTIZ 987225 11:00 - 20:00 13:30 - 14:30 WAH
Romero Verea, Yuridian YURIDIAN.ROMEROVEREA 988728 11:00 - 20:00 13:30 - 14:30 WAH
Ballesteros, Raciel X RACIEL.BALLESTEROS 813315 11:00 - 20:00 13:30 - 14:30 WAH
 Colin, Ilse Paola C ILSEPAOLA.COLIN 830536 11:00 - 20:00 13:30 - 14:30 WAH
De Lucio, Aldo X ALDO.DELUCIO 826175 11:00 - 20:00 13:30 - 14:30 WAH
Guadarrama, Angel X ANGEL.GUADARRAMA 819566 11:00 - 20:00 13:30 - 14:30 WAH
GUTIERREZ, JESUS A JESUS1.GUTIERREZ 905983 11:00 - 20:00 13:30 - 14:30 WAH
Herrera, Mayte MAYTE.HERRERA 901050 11:00 - 20:00 13:30 - 14:30 WAH
Nieto, Brayan X BRAYAN.NIETO 833513 11:00 - 20:00 13:30 - 14:30 WAH
Olivares, Jose I JOSE.OLIVARES 805649 11:00 - 20:00 13:30 - 14:30 WAH
Quintero, Pedro X PEDRO.QUINTERO 791823 11:00 - 20:00 13:30 - 14:30 WAH
Sanchez, Alberto B ALBERTO.SANCHEZ 831105 11:00 - 20:00 13:30 - 14:30 WAH
Rodriguez, Jose C JOSEC.RODRIGUEZ 834369 11:30 - 20:30 13:30 - 14:30 WAH
Martinez, Gamaliel X GAMALIEL.MARTINEZ 822431 11:00 - 20:00 13:30 - 14:30 WAH
Garcia, Monica X MONICA1.GARCIA 927341 10:00 - 21:00 13:30 - 14:30 WAH
Broissin, Ivan R IVAN.BROISSIN 971434 12:00 - 21:00 13:30 - 14:30 WAH
Gonzalez, Osbaldo OSBALDO.GONZALEZ 971439 12:00 - 21:00 13:30 - 14:30 WAH
Herrera, Jessica JESSICA.HERRERA 971441 12:00 - 21:00 13:30 - 14:30 WAH
Ruiz, Luis V LUIS.RUIZ 971450 12:00 - 21:00 14:00 - 15:00 WAH
Flores, Beatriz M BEATRIZ.FLORES 789694 12:00 - 21:00 14:00 - 15:00 WAH
LOPEZ, JORGE A JORGE2.LOPEZ 908218 12:00 - 21:00 14:00 - 15:00 WAH
Real, Luis A LUIS.REAL 964336 12:00 - 21:00 14:00 - 15:00 WAH
Aguilar, Hector A HECTOR.AGUILAR 964944 12:00 - 21:00 14:00 - 15:00 WAH
Barranco, Maria F MARIA.BARRANCO 962758 12:00 - 21:00 14:00 - 15:00 WAH
Beller, Martin I MARTIN.BELLER 817825 12:00 - 21:00 14:00 - 15:00 WAH
Bermudez, David DAVID.BERMUDEZ 961140 12:00 - 21:00 14:00 - 15:00 WAH
Cardenas, Juan X RODOLFO.CARDENAS 769197 12:00 - 21:00 14:00 - 15:00 WAH
Espinoza, Christian X CHRISTIAN.ESPINOZA 842241 12:00 - 21:00 14:00 - 15:00 WAH
Estrada, Luis A LUIS2.ESTRADA 787443 12:00 - 21:00 14:00 - 15:00 WAH
Flores, Maximiliano MAXIMILIANO.FLORES 961746 12:00 - 21:00 14:00 - 15:00 WAH
Flores, Ricardo RICARDO1.FLORES 946081 12:00 - 21:00 14:00 - 15:00 WAH
Herrera, Jose H JOSEE.HERRERA 682028 12:00 - 21:00 14:00 - 15:00 WAH
Medel, Cosme C COSME.MEDEL 953511 12:00 - 21:00 14:00 - 15:00 WAH
Moreno, Jimena JIMENA.MORENO 969423 12:00 - 21:00 14:00 - 15:00 WAH
Nunez, Miguel A MIGUEL.NUNEZ 964333 12:00 - 21:00 14:00 - 15:00 WAH
Ocampo, Arturo R ARTURO.OCAMPO 934509 12:00 - 21:00 14:00 - 15:00 WAH
Palacios, Alberto X ALBERTO.PALACIOS 833515 12:00 - 21:00 14:00 - 15:00 WAH
Pereira, Jairo X JAIRO.PEREIRA 794550 12:00 - 21:00 14:30 - 15:30 WAH
Ramirez, Itzel R ITZEL.RAMIREZ 817160 12:00 - 21:00 14:30 - 15:30 WAH
Rojas, Erika X ERIKAX.ROJAS 750279 12:00 - 21:00 14:30 - 15:30 WAH
Romero, Carlos E CARLOS.ROMERO 931331 12:00 - 21:00 14:30 - 15:30 WAH
TAMAE, MINORU A MINORU.TAMAE 909791 12:00 - 21:00 14:30 - 15:30 WAH
Torres, Efren EFREN.TORRES 964342 12:00 - 21:00 14:30 - 15:30 WAH
Ruiz, Miguel A MIGUEL.RUIZ 808951 12:00 - 21:00 14:30 - 15:30 WAH
 Vazquez, Irving A IRVING.VAZQUEZ 960233 12:00 - 21:00 14:30 - 15:30 WAH
Vega, Jalil X JALIL.VEGA 805866 12:00 - 21:00 14:30 - 15:30 WAH
Wood, Norman I NORMAN.WOOD 927350 12:00 - 21:00 14:30 - 15:30 WAH
Zaldivar, Daniel A DANIEL.ZALDIVAR 961157 12:00 - 21:00 14:30 - 15:30 WAH
Lopez Salazar, Hugo HUGO.LOPEZSALAZAR 988726 12:30 - 21:30 14:30 - 15:30 WAH
Valerdi, Huberto E HUBERTO.VALERDI 829919 12:30 - 21:30 14:30 - 15:30 WAH
VARGAS, OCNIEL X OCNIEL.VARGAS 907703 09:00 - 18:00 14:30 - 15:30 WAH
Wave on Training
Schedule Tab Training Completed Issue / Comments Resolution
3/17MEX16:30 1 does not have a phone
3/17MEX16:30 1
3/17MEX16:30 1
3/17MEX16:30 1
3/17MEX16:30 1
3/17MEX16:30 1
3/17MEX16:30 1
3/17MEX16:30 1 opens acsr and it closes after typing in credentials
3/17MEX16:30 1

3/17MEX18:00 1
3/17MEX18:00 1
3/17MEX18:00 1
3/17MEX18:00 1
3/17MEX18:00 1
3/17MEX18:00 1
3/17MEX18:00 1
3/17MEX18:00 1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
 0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
3/13MEX12:30 1
3/13MEX12:30 1
3/13MEX12:30 1
3/13MEX12:30 1
3/13MEX12:30 1
3/13MEX12:30 1
3/13MEX12:30 1
3/13MEX12:30 1
3/13MEX12:30 1
3/13MEX12:30 1
3/13MEX12:30 1
3/13MEX12:30 1
3/13MEX12:30 1
3/13MEX12:30 1
3/13MEX12:30 1
3/13MEX12:30 1
3/13MEX12:30 1
3/13MEX12:30 1
3/13MEX12:30 1
3/13MEX13:00 1
3/13MEX13:00 1
3/13MEX13:00 1
3/13MEX13:00 1
3/13MEX13:00 1
3/13MEX13:00 1
3/13MEX13:00 1
3/13MEX13:00 1
3/13MEX13:00 1
3/13MEX13:00 1
3/13MEX13:00 1
3/13MEX13:00 1
3/13MEX13:00 1
3/13MEX13:00 1
3/13MEX13:00 1
3/13MEX13:00 1
3/13MEX13:00 1
3/13MEX13:00 1
3/13MEX13:30 1
3/13MEX13:30 1
3/13MEX13:30 1
3/13MEX13:30 1
3/13MEX13:30 1
3/13MEX13:30 1
3/13MEX13:30 1
3/13MEX13:30 1
3/13MEX13:30 1
3/13MEX13:30 1
3/13MEX13:30 1
3/13MEX13:30 1
3/13MEX13:30 1
3/13MEX13:30 1
3/13MEX13:30 1
3/13MEX13:30 1
3/13MEX13:30 1
3/13MEX13:30 1
3/13MEX13:30 1
3/13MEX13:30 1
3/13MEX14:00 1
3/13MEX14:00 1
3/13MEX14:00 1
3/13MEX14:00 1
3/13MEX14:00 1
3/13MEX14:00 1
3/13MEX14:00 1
3/13MEX14:00 1
3/13MEX14:00 1
3/13MEX14:00 1
3/13MEX14:00 1
3/13MEX14:00 1
3/13MEX14:00 1
3/13MEX14:00 1
3/13MEX14:00 1
3/13MEX14:00 1
3/13MEX14:00 1
3/13MEX14:00 1
3/13MEX14:00 1
3/13MEX14:30 1
3/13MEX14:30 1
3/13MEX14:30 1
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3/13MEX14:30 1
3/13MEX14:30 1
3/13MEX14:30 1
3/13MEX14:30 1
3/13MEX14:30 1
3/13MEX14:30 1
3/13MEX14:30 1
3/13MEX14:30 1
3/13MEX14:30 1
3/13MEX14:30 1
 Training Time
Agent Name Agent DISH NT Login Agent EIN Agent Schedule Slot Onsite/WAH
Hernandez, Omar omar.hernandez 813771 07:15 - 16:15 800-900 WAH
Ennis, Rockel rockel.ennis 833508 07:15 - 16:15 800-900 WAH
Alvarez, Priscila priscila.alvarez 830534 06:00 - 15:00 800-900 WAH
Barcenas, Jaqueline jaqueline.barcenas 839090 06:00 - 15:00 800-900 WAH
Negrete, Alejandro alejandro.negrete 825412 06:00 - 17:00 800-900 WAH

Caballero,
Franco,
Fuentes,
Hernandez,Samuel
Huizar, Edgar
Edgar
Juan
Luis samuel.caballerorami
edgar.francoperez
edgar.fuenteshernand
juan.huizargonzalez
luis.hernandez 1000680
1000681
1000702
1000683
836094 06:00 - 17:00 1400-1500
1400-1500 WAH
WAH

Guerrero, Daniel daniel.guerrero 822031 11:00 - 22:00 1600-1700 WAH

Carmona, Victor victor.carmona 980197 13:00 - 22:00 1600-1700 WAH
Azpeitia, Moises moises.azpeitia 825405 16:00 - 22:00 1600-1700 WAH
Hernandez, Luis luis.hernandez 836094 06:00 - 17:00 1600-1700 WAH
Castorena, Alan alan.castorena 937444 12:45 - 21:45 1600-1700 WAH
Ramirez, Julio Julio1.Ramirez 901269 07:30 - 18:30 1600-1700 WAH
Wave on Training Acknowledged in ACSR Log in Issue /
Schedule Tab Training Completed SF ? completed? Comments
3/18MEX08:00 1 1 1
3/18MEX08:00 1 1 1
3/18MEX08:00 1 1 1
3/18MEX08:00 1 1 1 Took Training at 4 due to power outage at 8:00 am
3/18MEX08:00 1 1 1

0 0 0 Agent took training to

reschedueld at the
site session at 16:00

3/18MEX16:00 1 1 0 Invalid username and pwd

3/18MEX16:00 1 1 1
3/18MEX16:00 1 1 1
3/18MEX16:00 1 1 1
3/18MEX16:00 1 1 0
3/18MEX16:00 1 1 1
outage at 8:00 am
 Training Time
Agent Name Agent DISH NT Login Agent EIN Agent Schedule Slot
Chavez Diaz, Daniel daniel.chavez 806852 08:00 - 17:00 900-1000
Gonzalez, Octavio octavio.gonzalez 831960 06:00 - 15:00 900-1000
Gonzalez, Miguel miguel2.gonzalez 837691 07:15 - 16:15 900-1000
Sanchez, Miguel miguela.sanchez 833516 06:00 - 15:00 900-1000
Mejia, Estefania estefania.mejia 948334 07:00 - 16:00 900-1000
Valladares, Hector hector.valladares 928087 07:00 - 16:00 900-1000
Hernandez, Daniel daneil.hernandez 928082 07:45 - 16:45 900-1000
Armengolt, Daniel daniel.armengolt 682741 06:30 - 17:30 900-1000
Soto, Oscar oscar1.soto 837704 07:00 - 16:00 900-1000

Kindrick, Richard richard.kindrickjr 996464 08:00 - 17:00 1100-1200

Lozano, Luis luis1.lozano 917938 07:30 - 18:30 1100-1200
Rojas, Ricardo ricardo.rojas 784782 07:00 - 18:00 1100-1200
Huerta, Juan juanm.huerta 740904 11:00 - 22:00 1100-1200
Dominguez, Javier javierx.dominguez 807207 11:00 - 22:00 1100-1200
Cortes, Ubaldo ubaldo.cortes 957523 08:45 - 17:45 1100-1200

Soto, Isidro isidro.soto 842251 13:00 - 22:00 1800-1900

Zuniga, Sergio sergio.zuniga 990523 13:00 - 22:00 1800-1900
Romero, Jorge jorge.romero 946091 12:45 - 21:45 1800-1900
Velazquez, Marcos marcos.velazquez 825628 07:00 - 23:00 1800-1900
Martinez, Miguel miguel2.martinez 927345 13:00 - 22:00 1800-1900
Martinez, Yesenia yesenia.martinez 831961 13:00 - 22:00 1800-1900
Ramos, Laura laura.ramos 961153 13:00 - 22:00 1800-1900
Diaz, Martin martin.diazpozos 996462 13:00 - 22:00 1800-1900
Ceballos, Yareli yareli.ceballos 716362 13:00 - 22:00 1800-1900
Nava, Paulina paulina.nava 982864 15:00 - 22:00 1800-1900
Angel, Alejandro alejandro.angelalvar 988711 13:00 - 22:00 1800-1900
Lopez, Mario 1800-1900
 Wave on Training Acknowledged in ACSR Log in Issue /
Onsite/WAH Schedule Tab Training Completed SF ? completed? Comments
WAH 3/20MEX09:00 1 0 1
WAH 3/20MEX09:00 1 1 1
WAH 3/20MEX09:00 1 0 1
WAH 3/20MEX09:00 1 1 1
WAH 3/20MEX09:00 1 1 1
WAH 3/20MEX09:00 1 1 1
WAH 3/20MEX09:00 1 1 1
WAH 3/20MEX09:00 1 0 1
WAH 3/20MEX09:00 1 1 1

WAH 3/20MEX11:00 1 1 1
WAH 3/20MEX11:00 1 1 1
WAH 3/20MEX11:00 1 0 1
WAH 3/20MEX11:00 1 1 1
WAH 3/20MEX11:00 1 1 1
WAH 3/20MEX11:00 1 0 1

WAH 3/20MEX18:00 0 0 0 Medical issue

WAH 3/20MEX18:00 1 1 1
WAH 3/20MEX18:00 1 1 1
WAH 3/20MEX18:00 1 1 1
WAH 3/20MEX18:00 1 1 1
WAH 3/20MEX18:00 1 1 1
WAH 3/20MEX18:00 1 1 1
WAH 3/20MEX18:00 1 1 1
WAH 3/20MEX18:00 1 1 1
WAH 3/20MEX18:00 1 1 1
WAH 3/20MEX18:00 0 0 0 noanswer from agent
WAH 3/20MEX18:00 1 1 1
 Agent DISH NT Training Time
Agent Name Login Agent EIN Agent Schedule Slot
Guerrero, Mario mario.guerrero 799043 06:00 - 17:00 900-100
Lopez, Mario mario1.lopez 808045 06:00 - 15:00 900-100
 Wave on Training Acknowledged in ACSR Log in Issue /
Onsite/WAH Schedule Tab Training Completed SF ? completed? Comments
WAH 3/21MEX09:00 1 1 1
WAH 3/21MEX09:00 1 0 0 Joined already 3.20 at 18:00
20 at 18:00
 Total Agents Trained 3.17 Trained 3.18 Trained 3.20 Trained 3.21
64 17 10
Agents traied % CompletionPending to train
% Total Completion 27 42% 37
Dish ID Name Agent Schedule
960218 Delgadillo, Andres 12:30 - 21:30
774654 Gomez, Javier 11:00 - 22:00
834999 Monroy, Alberto 06:00 - 17:00
791397 Pimentel, Maria 08:30 - 19:00
949375 Velazquez, Alejandro 07:45 - 16:45
Agent Status Coach 03/17
Term Archundia, Sury X, 775188 #N/A
PTO Carballo, Andres X, 808265 #N/A
Loa Carballo, Andres X, 808265 #N/A
SICK APPROVED Manzanilla, Carlos M, 831038 #N/A
Loa Archundia, Sury X, 775188 #N/A
03/18 03/19 03/20 #N/A
#N/A #N/A #N/A #N/A
#N/A #N/A #N/A #N/A
#N/A #N/A #N/A #N/A
#N/A #N/A #N/A #N/A
#N/A #N/A #N/A #N/A