Aspire F5-573, Aspire F5-573G, Aspire F5-573T

SERVICE GUIDE
 Revision History
Refer to the table below for the updates made to this service guide.

Date Version Chapter Updates

04-06-2016 V 1.00

Service guide files and updates are available on the ACER/CSD Website. For more
information, go to http://csd.acer.com.tw.The information in this guide is subject to
change without notice.

Copyright
Copyright © 2016 by Acer Incorporated. All rights reserved. No part of this publication
may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language or computer language, in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written
permission of Acer Incorporated.

Disclaimer
The information in this guide is subject to change without notice.
There are no representations or warranties, either expressed or implied, with respect to
the contents hereof and specifically disclaims any warranties of merchantability or
fitness for any particular purpose. The software described in this manual is sold or
licensed "as is". Should the programs prove defective following their purchase, the
buyer (not the manufacturer, distributor, or its dealer) assumes the entire cost of all
necessary servicing, repair, and any incidental or consequential damages resulting from
any defect in the software.

ii
Conventions
The following conventions are used in this manual:

! WARNING:
Indicates a potential for personal injury.

! CAUTION:
Indicates a potential loss of data or damage to equipment.

+ IMPORTANT:
Indicates information that is important to know for the proper
completion of a procedure, choice of an option, or completing a task.
The following typographical conventions are used in this document:
Book titles, directory names, file names, path names, and program/process names
are shown in italics.
Example:

the DRS5 User's Guide

/usr/local/bin/fd
the /TPH15spool_M program
Computer output (text that represents information displayed on a computer
screen, such as menus, prompts, responses to input, and error messages) are
shown in constant width.
Example:

[01] The server has been stopped

Userinput (text that represents information entered by a computer user, such as
command names, option letters, and words) are shown in constant width bold.
Variables contained within user input are shown in angle brackets (< >).

Example:

At the prompt, type run <file name> -m

Keyboard keys are shown in bold italics.
Example:

After entering data, press Enter.

iii
 General Information 0

This service guide provides all technical information relating to the basic configuration
for Acer’s global product offering. To better fit local market requirements and enhance
product competitiveness, the regional office may have decided to extend the
functionality of a machine (such as add-on cards, modems, or extra memory capabilities).
These localized features are not covered in this generic service guide. In such cases,
contact the regional offices or the responsible personnel/channel to provide further
technical details.
When ordering FRU parts: Check the most up-to-date information available on the
Website. If, for whatever reason, a part number change is made, it may not be noted in
this printed service guide.
Acer-authorized Service Providers: The Acer office may have a different part number
code than those given in the FRU list in this service guide. A list must be provided by the
regional Acer office to order FRU parts for repair and service of customer machines.

iv
CHAPTER 1
Hardware Specifications

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
CPU and Chipset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Optical Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Wireless and Networking. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Dimension and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Power Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Input and Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Input and Output (I/O) Ports . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Windows Desktop Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
TouchPad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
Windows Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
System Board Major Chips . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
Processor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29
CPU Fan True Value Table . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29
GPU Fan True Value Table . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30
Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31

v
 USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31
HDMI Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31
Video Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32
45W AC Adapter (Aspire F5-573, F5-573T only) . . . . . . . . . . 1-33
65W AC Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34
90W AC Adapter (Aspire F5-573G only) . . . . . . . . . . . . . . . . 1-35
Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
Hard Disk Drive (AVL components) . . . . . . . . . . . . . . . . . . . . 1-36
Solid State Drive (SSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
DVD Super-Multi Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
DVD Super-Multi Drive (PLDS) . . . . . . . . . . . . . . . . . . . . . . . . 1-39
DVD Super-Multi Drive (PLDS) . . . . . . . . . . . . . . . . . . . . . . . . 1-40
LCD 15.6” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-41
LCD 15.6” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-42
LCD 15.6” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-43
LCD 15.6” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-44
LCD 15.6” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
LCD 15.6” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-46
LCD Inverter (N/A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-47
Graphics Controller (UMA) . . . . . . . . . . . . . . . . . . . . . . . . . . 1-47
Graphics Controller (Discrete) . . . . . . . . . . . . . . . . . . . . . . . . 1-48
Display Supported Resolution (LCD Supported Resolution) 1-48
Display Supported Resolution (GPU Supported Resolution) 1-48
LAN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-49
Wireless + Bluetooth Module (a/b/g/n/ac) . . . . . . . . . . . . . . 1-49
Wireless + Bluetooth Module (a/b/g/n/ac) . . . . . . . . . . . . . . 1-50
Audio Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-50
Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . 1-51
HD Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-52
3G Card (not available in this model) . . . . . . . . . . . . . . . . . . 1-52
VRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-52
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-52
System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1-53
System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-53
System Interrupt Specification. . . . . . . . . . . . . . . . . . . . . . . . 1-53
System I/O Address Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-54
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-54
Memory Address Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-56
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-58

vi
CHAPTER 2
System Utilities

BIOS Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Clearing BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25
Removing Insyde BIOS Passwords . . . . . . . . . . . . . . . . . . . . . 2-25
Removing Insyde HDD Password . . . . . . . . . . . . . . . . . . . . . . 2-29
Miscellaneous Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32
Using DMI Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32
Crisis Disk Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-60

CHAPTER 3
Machine Maintenance Procedures

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . 3-8
ODD (Optical Disk Drive) Module Removal . . . . . . . . . . . . . 3-10
HDD (Hard Disk Drive) Door Removal. . . . . . . . . . . . . . . . . . 3-12
HDD (Hard Disk Drive) Module Removal . . . . . . . . . . . . . . . 3-14
DIMM (Dual In-line Memory Module) Removal . . . . . . . . . . 3-16
SSD (Solid State Drive) Module Removal . . . . . . . . . . . . . . . 3-18

vii
 Base Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Speaker Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Battery Pack Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
WLAN (Wireless Local Area Network) Module Removal . . . 3-24
I/O Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Fan Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Heatsink (Discrete) Removal . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
Heatsink (UMA) Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
Mainboard Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
RTC Battery Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37
Touchpad Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
LCD Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
DC-in Jack Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
Top Assembly Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . 3-45
LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . 3-45
LCD Bezel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46
LCD Panel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
Camera Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
LCD Hinge Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
eDP and Camera Cable Removal . . . . . . . . . . . . . . . . . . . . . . 3-53
WLAN Antenna Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
LCD Module Reassembly Process . . . . . . . . . . . . . . . . . . . . . . . . 3-56
Replacing the WLAN Antenna. . . . . . . . . . . . . . . . . . . . . . . . 3-56
Replacing the eDP and Camera Cable. . . . . . . . . . . . . . . . . . 3-58
Replacing the LCD Hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-61
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-63
Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . 3-65
Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-66
Main Unit Reassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . 3-67
Replacing the Top Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 3-67
Replacing the DC-in Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-68
Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . 3-69
Replacing the Touchpad Module . . . . . . . . . . . . . . . . . . . . . 3-71
Replacing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-73
Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-74

viii
 Replacing the Heatsink (UMA) . . . . . . . . . . . . . . . . . . . . . . . 3-76
Replacing the Heatsink (Discrete) . . . . . . . . . . . . . . . . . . . . . 3-78
Replacing the Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-80
Replacing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-81
Replacing the WLAN (Wireless Local Area Network) Module3-83
Replacing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . 3-84
Replacing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . 3-85
Replacing the Base Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-86
SSD (Solid State Drive) Module Removal . . . . . . . . . . . . . . . 3-89
Replacing the DIMM (Dual In-line Memory Module). . . . . . 3-90
Replacing the HDD (Hard Disk Drive) Module . . . . . . . . . . . 3-91
Replacing the HDD (Hard Disk Drive) Door . . . . . . . . . . . . . 3-93
Replacing the ODD (Optical Disk Drive) Module . . . . . . . . . 3-94

CHAPTER 4
Troubleshooting

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
No Display Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
LCD Picture Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Internal Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Internal Speaker Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Audio and Card Reader Failure . . . . . . . . . . . . . . . . . . . . . . . 4-11
Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

CHAPTER 5
Jumper and Connector Locations

Mainboard Jumper and Connector Locations . . . . . . . . . . . . . . 5-3

CHAPTER 6

ix
FRU (Field Replaceable Unit) List

Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
SCREW List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-29

CHAPTER 7
Model Definition and Configuration

Aspire F3-573T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

CHAPTER 8
Test Compatible Components

Microsoft® Windows® 8.1 Environment Test . . . . . . . . . . . . . . 8-4

CHAPTER 9
Online Support Information

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

x
 CHAPTER 1
Hardware Specifications
 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
CPU and Chipset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Optical Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Wireless and Networking. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Dimension and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Power Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Input and Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Input and Output (I/O) Ports . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Windows Desktop Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-27
System Board Major Chips . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-28
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-28
Processor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-29
CPU Fan True Value Table . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-29
GPU Fan True Value Table . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-29
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-30
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-30
Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-31
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-31
HDMI Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-31
Video Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-32
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-32
45W AC Adapter (Aspire F5-573, F5-573T only) . . . . . . . . . . .1-33
65W AC Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-34
90W AC Adapter (Aspire F5-573G only) . . . . . . . . . . . . . . . . .1-35
Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-36
Hard Disk Drive (AVL components) . . . . . . . . . . . . . . . . . . . . .1-36
Solid State Drive (SSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-37
DVD Super-Multi Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-38
DVD Super-Multi Drive (PLDS) . . . . . . . . . . . . . . . . . . . . . . . . .1-39
DVD Super-Multi Drive (PLDS) . . . . . . . . . . . . . . . . . . . . . . . . .1-40
LCD 15.6” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-41
LCD 15.6” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-42

1-2
LCD 15.6” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-43
LCD 15.6” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-44
LCD 15.6” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-45
LCD 15.6” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-46
LCD Inverter (N/A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-47
Graphics Controller (UMA) . . . . . . . . . . . . . . . . . . . . . . . . . . .1-47
Graphics Controller (Discrete) . . . . . . . . . . . . . . . . . . . . . . . . .1-48
Display Supported Resolution (LCD Supported Resolution) .1-48
Display Supported Resolution (GPU Supported Resolution) .1-48
LAN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-49
Wireless + Bluetooth Module (a/b/g/n/ac) . . . . . . . . . . . . . . .1-49
Wireless + Bluetooth Module (a/b/g/n/ac) . . . . . . . . . . . . . . .1-50
Audio Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-50
Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . .1-51
HD Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-52
3G Card (not available in this model) . . . . . . . . . . . . . . . . . . .1-52
VRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-52
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-52
System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . .1-53
System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-53
System Interrupt Specification. . . . . . . . . . . . . . . . . . . . . . . . .1-53
System I/O Address Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-54
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-54
Memory Address Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-56
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-58

1-3
1-4
 Hardware Specifications and Configurations

Features 0

Below is a summary of the computer’s features:

Operating System 0

Windows 10 Pro 64-bit

CPU and Chipset 0

Intel® CoreTM i7-6500U processor (4 MB L3 cache, 2.5 GHz with Turbo Boost up to
3.1 GHz, DDR3L 1600 MHz, 15 W), supporting Intel® 64 architecture, Intel® Smart
Cache
Intel® CoreTMi5-6267U processor (4 MB L3 cache, 2.9 GHz with Turbo Boost up to
3.3 GHz, DDR4 2133 MHz or DDR3L 1600 MHz, 28 W), supporting Intel® 64
architecture, Intel® Smart Cache (Aspire F5-573, Aspire F5-573T only)
Intel® Core™ i5-6200U dual-core processor (3 MB L3 cache, 2.3 GHz with Turbo
Boost up to 2.8 GHz, DDR3L 1600 MHz, 15W), supporting Intel® 64 architecture,
Intel® Smart Cache
Intel® CoreTM i3-6100U processor (3 MB L3 cache, 2.3 GHz, DDR3L 1600MHz,
15W), supporting Intel® 64 architecture, Intel® Smart Cache

System Memory 0

Two DIMM slots support DDR4 SDRAM:

Up to 16 GB of DDR3L 1600MHz system memory
Up to 16 GB of DDR4 2133MHz system memory (Aspire F5-573, F5-573T only)
32 GB maximum memory capacity (using two soDIMM modules)
Supports dual-channel

Display 0

15.6" Full HD 1920 x 1080 resolution, high-brightness Acer ComfyView™

LED-backlit TFT LCD, supporting Acer ColorBlast technology (Aspire F5-373,
F5373G only)
16:9 aspect ratio
Ultra-slim design
Mercury-free, environment-friendly
15.6" Full HD 1920 x 1080 resolution, high-brightness Acer ComfyView™
LED-backlit TFT LCD (Aspire F5-373, F5373G only)
16:9 aspect ratio
Ultra-slim design

Hardware Specifications and Configurations 1-5

 Mercury-free, environment-friendly
15.6" HD 1366 x 768 resolution, high-brightness Acer CineCrystal™ LED-backlit TFT
LCD (Aspire F5-373, F5373G only)
16:9 aspect ratio
Ultra-slim design
Mercury-free, environment-friendly
15.6" Full HD1366 x 768 resolution, high-brightness Acer CineCrystal™ LED-backlit
TFT LCD (Aspire F5-373, F5373G only)
16:9 aspect ratio
Ultra-slim design
Mercury-free, environment-friendly
15.6" Full HD 1366 x 768 resolution LED-backlit TFT LCD with integrated
multi-touch (Aspire F5-573T only)
16:9 aspect ratio
Ultra-slim design
Mercury-free, environment-friendly

Audio 0

Compatible with Cortana with Voice

Certified for Skype for Business
AcerTrueHarmony technology for lower distortion, wider frequency range,
headphone-like audio and powerful sound
Two 2W built-in stereo speakers
Built-in digital microphone

Graphics 0

Aspire F5-573TG only:

nVIDIA® GeForce® 950M with 4GB of dedicated GDDR5 VRAM, supporting
NVIDIA® CUDATM, PhysXTM, PureVideo® HD technology, GPU Battery Boost
technology, ShadowPlay technology, GameStream technology, Microsoft®
DirectX® 11.2/12, OpenGL® 4.4, OpenCLTM 1.1
®
nVIDIA GeForce® 950M with 2 GB of dedicated GDDR5 VRAM, supporting
NVIDIA® CUDATM, PhysXTM, PureVideo® HD technology, GPU Battery Boost
technology, ShadowPlay technology, GameStream technology, Microsoft®
DirectX® 11.2/12, OpenGL® 4.4, OpenCLTM 1.1
®
nVIDIA GeForce® 940MX with 2 GB of dedicated DDR3 VRAM, supporting
NVIDIA® CUDA™, PhysX™, PureVideo® HD technology, HDMI® and Blu-Ray 3D™
support, Hardware Video Decode Acceleration, Microsoft® Direct X® 11.2/12,
OpenGL® 4.4, OpenCL™ v1.1
®
nVIDIA GeForce® 940MX with 1 GB of dedicated DDR3 VRAM, supporting

1-6 Hardware Specifications and Configurations

 NVIDIA® CUDA™, PhysX™, PureVideo® HD technology, HDMI® and Blu-Ray 3D™
support, Hardware Video Decode Acceleration, Microsoft® Direct X® 11.2/12,
OpenGL® 4.4, OpenCL™ v1.1
Aspire F5-573, F5-573T only:
Intel®IrisTM Graphics 550, with 64 MB of eDRAM, supporting OpenGL® 4.4,
OpenCLTM 2.0, Microsoft® DirectX® 12
Intel® HD Graphics 520, supporting OpenGL® 4.4, OpenCLTM 2.0, Microsoft®
DirectX® 12

Storage 0

Card reader:
Supports Secure Digital™ (SD) Card v1.0 / v1.1 / v2.0 / v3.0 UHS-I
Supports SDHC / SDXC /MSXC
32GB maximum capacity (for SDHC only) / 2TB maximum capacity (for SDXC &
MSXC only)
Hard disk drive:
500 GB / 1 TB / 2 TB 2.5-inch 5400 RPM
Solid state drive:
128 GB / 256 /512 GB

Optical Media Drive 0

8X DVD-Super Multi double-layer drive:

Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R,
8X DVD-ROM DL, 8X DVD-R DL, 8X DVD+R DL, 8X DVD-RW, 8X DVD+RW, 5X
DVD-RAM
Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 6X DVD-R DL, 6X DVD+R DL,
6X DVD-RW, 8X DVD+RW, 5X DVD-RAM

Webcam 0

Video Conferencing:
HD webcam with:
1280 x 720 resolution
720p HD audio/video recording
High dynamic range imaging (HDR)

Wireless and Networking 0

WLAN:
®
Intel Dual Band Wireless-AC, 802.11 a/b/g/n/ac wireless LAN with Acer Nplify™,
featuring MU-MIMO technology

Hardware Specifications and Configurations 1-7

 WPAN:
Bluetooth® 4.1
LAN:
Gigabit Ethernet
Wake-on-LAN ready

Privacy Control 0

BIOS user, supervisor, HDD passwords

Kensington lock slot

Dimension and Weight 0

Dimensions:

381.6 (W) x 259 (D) x 23.9/30.2 (H) mm (15.02 x 10.2 x 0.94/1.19 inches)
Weight:

2.3 kg (5.07 lbs.) with 4-cell battery pack

2.4 kg (5.29 lbs.) with 6-cell battery pack

Power Adapter and Battery 0

Power adapter
3-pin 45 W AC adapter (Aspire F5-573, F5-573T only):
95 (W) x 38 (D) x 25.4 (H) mm (3.74 x 1.50 x 1.00 inches)
150 g with 150 cm DC cable
3-pin 65 W AC adapter:
95 (W) x 51 (D) x 25.4 (H) mm (3.74 x 2.00 x 1.00 inches)
270 g with 180 cm DC cable
108.0 (W) x 45.5 (D) x 30.5 (H) mm (4.25 x 1.79 x 1.20 inches)
200 g with 180 cm DC cable
3-pin 90 W AC adapter (Aspire F5-573G only):
133 (W) x 59 (D) x 31 (H) mm (5.23 x 2.32 x 1.22 inches)
390 g with 180 cm DC cable
Battery
4-cell Li-ion battery pack (for models with HD Panel + HDD):
41.4 Wh, 2800 mAh, 14.8 V
Up to 8 hours (based on MobileMark® 2014 test results)
Up to 4.5 hours (based on video playback test results)
Up to 7 hours (based on web browsing test results)
6-cell Li-ion battery pack (for models with HD Panel + HDD, Aspire F5-573G only):

1-8 Hardware Specifications and Configurations

 62.2 Wh, 2800 mAh, 11.1 V
Up to 12 hours (based on MobileMark® 2014 test results)
Up to 9 hours (based on video playback test results)
Up to 15 hours (based on web browsing test results)

Input and Control 0

Keyboard
103-/104-/107-key Acer FineTip backlit keyboard with international language
support, power button
103-/104-/107-key Acer FineTip keyboard with international language support,
power button
TouchPad
Multi-gesture touchpad, supporting two-finger scroll and pinch; gestures to open
Cortana, Action Center, multitasking; application commands
Microsoft Precision Touchpad Certification

Input and Output (I/O) Ports 0

SD™ Card reader

®
HDMI port with HDCP support
USB type-C™ port: USB 3.1 Gen 1 (up to 5Gbps)
Ethernet (RJ-45) port
External display (VGA) port
3.5mm headphone/speaker jack, supporting headsets with built-in microphone
DC-in jack for AC adapter
Two USB 3.0 ports (one with power-off USB charging feature)
One USB 2.0 port

Environment 0

Temperature:

Operating: 5 °C to 35 °C
Non-operating: -20 °C to 65 °C
Humidity (non-condensing):
Operating: 20% to 80%
Non-operating: 20% to 80%

Windows Desktop Apps 0

Content
®
Amazon Kindle
Music Maker Jam

Hardware Specifications and Configurations 1-9

 Netflix

Sohu Video
Games
®
WildTangent Games
In-House
Acer Care Center
Acer Hover Access
Acer Portal
abFiles

abPhoto

Accessory Store
Quick Access
Lifestye
Agoda

Booking.com

Hao123

Yandex web link

Others
3DMe
®
Cyberlink PowerDVDTM
Personify

RealSense web link

Software value pack
Warrior Wave
Search
Firefox

Security
®
McAfee Internet Security
PC Manager
Shopping
®
Amazon

Amazon®1Button
®
Ebay Worldwide
Gomaji

Tools
App Explorer
Dashlane

1-10 Hardware Specifications and Configurations

 Options and Accessories 0

3-pin 90 W AC adapter (Aspire F5-573G only)

3-pin 65 W AC adapter
3-pin 45 W AC adapter (Aspire F5-573, F5-573T only)

Warranty 0

One-year International Travelers Warranty (ITW)

Hardware Specifications and Configurations 1-11

 Notebook Tour 0

4
5

Figure 1-1. Opened Front View

Table 1-1. Opened Front View

# Icon Item Description

1 Integrated webcam Web camera for video communication.
Also called Liquid-Crystal Display (LCD), displays
computer output (configuration may vary by
2 Display screen
model), and supports multi-touch functionality
(for touchscreen model only).
3 Power button Turns the computer on and off.
4 Keyboard For entering data into your computer.
5 Microphone Internal microphone for sound recording.
Touch-sensitive pointing device which functions
6 TouchPad
like a computer mouse.

1-12 Hardware Specifications and Configurations

 1 2

Figure 1-2. Closed Front View

Table 1-2. Closed FrontView

# Icon Item Description

Accepts SD cards.
1 Card Reader Note: Push to remove/install the card. Only
one card can operate at any given time.
The indicators show the current computer
2 LED Indicator status in different colors as described
below.

Indicators 0

The system has several easy-to-read status indicators.

Icon Function Description & Behavior

Power Indicates the computer’s power status.
 Blue On: The power is on or the system is entering
the hibernation mode.
 Breeze Orange (1 sec on / 3 sec off): The system is in
the stand-by mode.
 N/A: The power is off or the system is in the
hibernation mode.
Battery Indicates the computer's battery status.
 Blue On: The battery is fully charged (with AC power
connected).
 Orange On: The battery is charging.

 Breeze Orange (1 sec on / 3 sec off): The battery is at a

low level.
 Blinking Orange (1 sec on / 1 sec off): The battery is at
a critical level (less than 3%) or in an abnormal
situation.
 N/A: Normal condition, the system is running on a
battery.

Hardware Specifications and Configurations 1-13

 Icon Function Description & Behavior
Power button Blue On: System on
backlight Blue Off: System off
ODD activity ODD active: Green or Orange (depending on ODD
module)
Communication state Wifi On: Blue or Orange
Bluetooth: no LED indicator

1-14 Hardware Specifications and Configurations

 1 2 3 4 5 6 7

Figure 1-3. Right View

Table 1-3. Right View

# Icon Item Description

Connects to audio line-out devices and accepts
Headphone/
1 input from external microphone (3.5 mm
Microphone jack
Standard TRRS / OMTP TRRS Type)
Connects to USB 2.0 devices (e.g., USB mouse,
2 USB 2.0 port
USB camera)
3 Optical drive Internal optical drive; accepts CDs, or DVDs.
Optical disk access Lights up when the optical drive is active.
4
indicator
Optical drive eject Ejects the optical disk from the drive.
5
button
Ejects the optical drive tray when the computer
is turned off.
6 Emergency eject hole Note: Insert a paper clip to the emergency eject
hole to eject the optical drive tray when the
computer is off.
Connects to an AC adapter.
7 DC-in jack

Hardware Specifications and Configurations 1-15

 1 2 3 4 5 6 7 8

Figure 1-4. Left View

Table 1-4. Left View

# Icon Item Description

Kensington lock slot Connects to a Kensington-compatible computer
security lock.
Note: Wrap the computer security lock cable around
1 an immovable object such as a table or handle of a
locked drawer. Insert the lock into the notch and
turn the key to secure the lock. Some keyless models
are also available.
Enable the computer to stay cool, even after
prolonged use.
2 Ventilation slot
Note: Do not cover or obstruct the opening of the
fan.
3 USB Type-C port Connects to USB 3.1 devices.
4 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000 based network.
External display Connects to a display device (e.g., external monitor,
5
(VGA) port LCD projector).
6 HDMI port Supports high-definition digital video connections.
Connects to USB 3.0 devices (e.g., USB mouse, USB
7 USB 3.0 port
camera)
USB 3.0 port with Connects to USB devices (e.g., USB mouse, USB
8 power-off USB camera). Also charges devices when the computer is
charging feature off.

NOTE: NOTE:
When plugging a microphone or combined headset into the audio combo jack,
check the below table to make sure the required connector type is correct or the
microphone will not work.

1-16 Hardware Specifications and Configurations

 Audio Connector Plug Configurations

TRS Type (Headphone only) Standard TRRS Type OMTP TRRS Type
(Headphone/Mic Combo) (Headphone/Mic Combo)

Support audio/headphone Support audio/headphone Support audio/headphone

output only output and microphone output and microphone
input input

Hardware Specifications and Configurations 1-17

 Figure 1-5. Top View

1-18 Hardware Specifications and Configurations

 1

Figure 1-6. Base View

Table 1-5. Base View

# Icon Item Description

Enable the computer to stay cool, even after
Ventilation slot and prolonged use.
1
cooling fan Note: Do not cover or obstruct the opening of the
fan.
2 Speakers Emits audio from your computer.

Hardware Specifications and Configurations 1-19

 TouchPad Basics 0

2 3

Figure 1-7. TouchPad

Move your finger across the TouchPad (1) to move the cursor.
Press the left (2) and right (3) buttons located beneath the TouchPad to perform
selection and execution functions. These two buttons are the equivalent of the
left and right buttons on a mouse.

Function Main TouchPad (1) Left Button (2) Right Button (3)
Execute Tap twice (at the same speed Quickly click twice.
as double-clicking a mouse
button).
Select Tap once. Click once.
Drag Tap twice (at the same speed Click and hold,
as double-clicking a mouse then use finger on
button); rest your finger on the TouchPad to
the TouchPad on the second drag the cursor.
tap and drag the cursor.
Access Click once.
context menu

NOTE: NOTE:
When using the TouchPad, keep it - and fingers - dry and clean. The TouchPad is
sensitive to finger movement; hence, the lighter the touch, the better the
response. Tapping too hard will not increase the TouchPad’s responsiveness.

1-20 Hardware Specifications and Configurations

 Using the Keyboard 0

The computer has a close-to-full-sized keyboard and an embedded numeric keypad,

separate cursor, windows key, lock, function and special keys.

Figure 1-8. Keyboard Lock Keys

Lock Keys 0

The keyboard has three lock keys which can be toggled on and off.

Lock key Description

Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock When Num Lock is on, the embedded keypad is in numeric mode. The
keys function as a calculator (complete with the arithmetic operators +, -,
*, and /). Use this mode when doing a lot of numeric data entry.
If an external keyboard/keypad is present:
 When On, the system boots with external keyboard/keypad Num Lock
status ON. The internal keyboard overlay numeric keys are disabled.
 The key can be turned on/off via the internal keyboard <Fn>+<F11>, or
the external keyboard/keypad. Num Lock affects the external
keyboard/keypad only.
 Shift state is not used for the cursor movement by the numeric keys.

 The state of the Num Lock is not changed by the attachment/removal

(hot plug) of the external keyboard/keypad.
Scroll Lock When Scroll Lock is on, the screen moves one line up or down when the
<Fn> + <F12> up or down arrow keys are pressed respectively. Scroll Lock does not work
with some applications.

Hardware Specifications and Configurations 1-21

 Embedded Numeric Keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated
by small characters located on the upper right corner of the key caps. To simplify the
keyboard legend, cursor-control key symbols are not printed on the keys.

Desired access Num Lock on Num Lock off

Number keys on Type numbers in a normal
embedded keypad manner.
Cursor-control keys on Hold <Shift> while using Hold <Fn> while using
embedded keypad cursor-control keys. cursor-control keys.
Main keyboard keys Hold <Fn> while typing letters Type the letters in a normal
on embedded keypad. manner.

1-22 Hardware Specifications and Configurations

 Windows Keys 0

The keyboard has two keys that perform Windows-specific functions.

 Windows Logo key

 Application key: This key has the same effect as clicking the right mouse
button; it opens the application's context menu

Key Description
Windows Pressed alone, this key has the same effect as clicking on the Windows Start
Logo key button; it launches the Start menu. It can also be used with other keys to
provide a variety of functions.
Functions supported by Windows XP, Windows Vista, Windows 7:
< >: Open or close the Start menu
< > + <R>: Open the Run dialog box
< > + <M>: Minimizes all windows
<SHIFT> + < > + M: Undo minimize all windows
< > + <F1>: Show the help window
< > + <E>: Open Windows Explorer
< > + <F>: Search for a file or folder
<CTRL> + < > + <F>: Search for computers (if you are on a network)
< > + <D>: Show the desktop
< > + <L>: Lock your computer (if you are connected to a network
domain), or switch users (if you're not connected to a network domain)
< > + <TAB>: Cycle through programs on the taskbar
<CTRL> + < > + <TAB>: Moves focus from Start menu, to the Quick
Launch toolbar, to the system tray (use RIGHT ARROW or LEFT ARROW to
move focus to items on the Quick Launch toolbar and the system tray)
< > + <BREAK>: Display the System Properties dialog box
Functions supported by Windows 8 only:
< > + <TAB>: Open Switch List
< > + <Enter>: Open Windows Narrator
< > + <Q>: Open Global Search
< > + <I>: Open Settings Menu
< > + <Z>: Show or Hide an app bar
< > + <C>: Show or Hide an the charms menu

Hardware Specifications and Configurations 1-23

 Hotkeys 0

The computer employs hotkeys or key combinations to access most of the computer's
controls like screen brightness and volume output.

Figure 1-9. Keyboard Hotkeys

To activate hotkeys, press and hold the <Fn> key before pressing the other key in the
hotkey combination.

Hot key Icon Function Description

<Fn> + <F3> Communication Enables/disables the computer’s
communication devices (WIFI, 3G and
Bluetooth).
<Fn> + <F4> Sleep Puts the computer in Sleep mode.

<Fn> + <F5> Display toggle Switches display output between the

display screen, external monitor (if
connected) and both.
<Fn> + <F6> Screen blank Turns the display screen backlight off
to save power. Press any key to return.
<Fn> + <F7> TouchPad toggle Turns the internal TouchPad on and
off.
<Fn> + <F8> Speaker toggle Turns the speakers on and off.

<Fn> + <w> Brightness up Increases the screen brightness.

<Fn> + <v> Brightness down Decreases the screen brightness.

<Fn> + <r> Volume up Increases the sound volume.

1-24 Hardware Specifications and Configurations

 Hot key Icon Function Description

<Fn> + <s> Volume down Decreases the sound volume.

<Fn> + <Home> Play/Pause Plays or pauses a selected media file.

<Fn> + <Pg Up> Stop Stop playing the selected media file.

<Fn> + <Pg Dn> Previous Return to the previous media file.

<Fn> + <End> Next Jump to the next media file.

Hardware Specifications and Configurations 1-25

1-26
NOTE:
VRAM
GPU GDDR5/ 1.35V
SKY LAKE ULT 15W PCIE1-4 N16S-GTR P19~20

MCP 1356pins PCI-E x4

TX/RX X4 N16S-GT1
DDR4-SODIMM CHA Dual Channel DDR4 IMC
X'TAL 27MHz
P12
CLK
P14~P18

NOTE:
Figure 1-10.
DDR4-SODIMM CHB EDP
eDP eDP Conn.
P13 X4 P23

DC+GT3e DDI2 RTD2166

42 mm X 24 mm X2 VGA Conn. P23
DP-2
P22
SATA0
SATA - HDD Main & 2'nd
P27 SATA +5V_S5
TPS25810
SATA ODD SATA1 P21
P27 USB3.0/2.0
Type-C connector
PTN36242
System Block Diagram

P21

Supports SATA III (6 Gbps)

P21
Integrated PCH
USB2-9
POA DDI1
DP-1 PTN3366BS HDMI Conn.
Finger/ print P27 X4 P24
P24

USB3-1 & USB3-2

USB3.0/2.0
USB2-7 USB2-1 & USB2-2 USB3 Port MB side
CCD(Camera) USB3 port 2
P23 USB3 port 1
USB2.0 PCI-E x1 M.2 SSD P30

System Block Diagram

USB2-6
Touch Screen X1 P28
P23
CLK
USB2-5
Blue Tooth PCIE-6
P30 PCI-E x2 X1 MINI CARD
I/O board USB2-4 WLAN+BT
X'TAL P28
32.768KHz
USB2 IO*2 I/O Board Conn. USB2-3 Cardreader
P28 PCIE-5 LAN_CRD_COMBO CONN. 2in 1
P25
RTL8411
DMIC_CLK0 X'TAL 24MHz X1
DMIC_DATA0 10/100/1G P25
0

CLK
RJ45
Small/B Audio jack P6 RTC P25
BATTERY
Azalia P2~P10 I2C_0
IHDA X'TAL 25MHz
SPI
D-MIC LPC
SPI ROM
P26 8M+4M P7

EC
Int. D-MIC ALC255 TPM(option)
AUDIO CODEC IT8987 P27
P26 P31

K/B HALL
Speaker*2 LED BL Touch PAD Fan Driver
K/B Con. SENSOR
P26 P29 (Fan signal)
P29 Con. P29 P29 P23 P29

Hardware Specifications and Configurations

 Specification Tables 0

Computer specifications

Item Metric Imperial

Dimensions
Length 259 mm 10.2 in.
Width 381.6 mm 15.02 in.
Height 23.9/30.2 mm 0.94/1.19 in.
(front to rear)
Weight (equipped with battery) 2.23 kg (4-cell battery) 4.92 lbs (4-cell battery)
2.39 kg (6-cell battery) 5.27 lbs (6-cell battery)
Input power
Operating voltage 19V
Operating current 2.37A (45W); 3.42A (65W)
Temperature
Operating 5 °C to 35 °C 41°F to 95°F
Nonoperating -20°C to 65°C -4°F to 149°F
Relative humidity
Operating 20% to 80%
Nonoperating 20%to 80%
Maximum altitude (unpressurized)
Operating N/A
Nonoperating N/A
Shock
Operating 140 G, 2 ms, half-sine
Nonoperating 220 G, 2 ms, half-sine
Random vibration
Operating 0.6G/5~500HZ/30 min per axis
Nonoperating 1.5G/5~500HZ/30 min per axis
NOTE:
Applicable product safety standards specify thermal limits for plastic surfaces. The
computer operates well within this range of temperatures.

Hardware Specifications and Configurations 1-27

 System Board Major Chips

Item Specification
Core logic Intel® Pentium®, Intel® Celeron®, Intel® Core™ i3-, i5-, and
i7-series
VGA Intel® IrisTM Graphics 550 for UMA (Aspire F5-573, F5-573T only)
Intel® HD Graphics 520 for UMA
nVIDIA GeForce 950M/940MX for Discrete (Aspire F5-573G only)
LAN RTL8111H
USB USB2.0x1, USB3.0x2 (Embedded in PCH port)
Super I/O controller Embedded Controller IT8987
Bluetooth  Bluetooth 4.0 (with full support for BT 2.1+EDR)
 WLAN/Bluetooth Combo Module
Wireless  Liteon NFA435 WLAN/BT Combo Module 802.11 b/g/n
 Liteon NFA435A WLAN/BT Combo Module 802.11 b/g/n
 Foxconn NFA435 WLAN/BT Combo Module 802.11 b/g/n
 Foxconn NFA435A WLAN/BT Combo Module 802.11 b/g/n
 Intel Wireless-AC 3165 (Stone Peak M.2) 802.11 a/b/g/n/ac
 Intel Wireless-AC 7265 (Stone Peak M.2) 802.11 a/b/g/n/ac
PCMCIA N/A
Audio codec Realtek ALC255
Card reader Realtek RTS5170
eSata N/A

Processor

Item Specification
CPU type Intel® Skylake
CPU package BGA1356 (42mm x 24mm x 1.27mm)
Core Logic Two execution cores:
 A 64-KB (32-KB instruction and 32-KB data) first-level cache (L1) for each
core
 A 256-KB shared instruction/data second-level cache (L2) for each core

 Up to 3-MB shared instruction/data third-level cache (L3), shared among

all cores (4-MB shared cache for i7-series processor)
Chipset Intel® Skylake PCH-LP

1-28 Hardware Specifications and Configurations

 Processor Specifications

Item CPU Speed Cores/ DMI2 Mfg Tech Cache Package TDP
(GHz) Threads (GT/s) (nm) Size (Watt)
Core 2.5
2/4 8 14 4MB L3 BGA1356 15
i7-6500U up to 3.1
Core 2.9
2/4 8 14 4MB L3 BGA1356 28
i5-6267U up to 3.3
Core 2.3
2/4 8 14 3MB L3 BGA1356 15
i5-6200U up to 2.8
Core
2.3 2/4 8 14 3MB L3 BGA1356 15
i3-6100U

CPU Fan True Value Table

Temperature (°C) Fan Speed (RPM) SPL Spec (dBA)

Fan on = 35°C; Fan Off = 30°C 1500 22
Fan on = 47°C; Fan Off = 40°C 1800 25
Fan on = 55°C; Fan Off = 50°C 2000 28
Fan on = 65C; Fan Off = 60°C 2400 31
Fan on = 75°C; Fan Off = 70°C 2600 34
Fan on = 85°C; Fan Off = 80°C 2900 37
Fan on = 90°C; Fan Off = 87°C 3200 40
 Fan full speed: On =98°C (5V); Off=95°C
 OS Shut down: 100°C
 H/W Shut down: 100°C

GPU Fan True Value Table

Temperature (°C) Fan Speed (RPM) SPL Spec (dBA)

Fan on = 35°C; Fan Off = 30°C 1500 22
Fan on = 47°C; Fan Off = 40°C 1800 25
Fan on = 55°C; Fan Off = 50°C 2000 28
Fan on = 65C; Fan Off = 60°C 2400 31
Fan on = 75°C; Fan Off = 70°C 2600 34
Fan on = 85°C; Fan Off = 80°C 2900 37
Fan on = 90°C; Fan Off = 87°C 3200 40
 Fan full speed: On =98°C (5V); Off=95°C
 OS Shut down: 100°C
 H/W Shut down: 100°C

Hardware Specifications and Configurations 1-29

 System Memory

Item Specification
Memory controller Built-in at CPU
Memory size DDR4 2133 2 GB (256 MB x 64), 4 GB (512
MB x 64), 8 GB (1 G x 64), and 16GB (2 G x
64)
DIMM socket number 2 sockets
Supports memory size per socket 2 / 4 / 8 / 16 GB
Supports maximum memory size 32 GB
Supports DIMM type  SDRAM memory interface design
Supports DIMM Speed 2133 soDIMM
Support DIMM voltage 1.05 V and 1.2V
Supports DIMM package Standard JEDEC 260-pin

BIOS

Item Specification
BIOS vendor Insyde
BIOS Version 1.02
BIOS ROM type W25Q64FVSSIQ
BIOS ROM size 8MB Flash Memory
Features  Insyde code base
 boot block
 non-shadow RAM support
 uEFI/Legacy

1-30 Hardware Specifications and Configurations

 Keyboard

Item Specification
Type  DARFON LV5P_A51B
 DARFON LV5P_A51BWL
 CHICONY LV5T_A51B
 CHICONY LV5T_A51BWL
 SUNREX LV5T_A51B
Total number of keypads 103/104/107 keys
Windows logo key Win10
Internal & external Plug USB keyboard to the USB port directly: Yes
keyboard work
simultaneously
Features  Phantom key auto detect
 Overlay numeric keypad
 Support independent pgdn/pgup/home/end keys
 Support cursor keys
 Factory configurable different languages by OEM customer

USB Port

Item Specification
USB compliance level USB USB Type-C
2.0-compliant 3.0-compliant USB-compliant
EHCI 2
Number of USB port(s) 1 2 1
Location Right side Left side Left side
Output Current 1.05A 2.0A 3.0A

HDMI Port

Item Specification
Compliance level HDMI 1.4b
Data throughput (Gbits/sec) 10.2
Number of HDMI port(s) 1
Location 1 left

Hardware Specifications and Configurations 1-31

 Video Interface

Item Specification
Chipset Intel HD Intel Iris N16P-GT N16S-GTR
(Aspire F5-573, (Discrete) (Discrete)
F5-573T only) (Aspire F5-573G (Aspire
only) F5-573G only)
Package UMA UMA GB4b-128 GB4b-128
29x29mm (BGA 29x29mm
908 balls) (BGA 908 balls)
Interface UMA UMA PCI-E x4 PCI-E x4
Compatibilit Fully compliant Fully compliant Microsoft® Microsoft®
y with the with the electrical DirectX® Direct X®
electrical specifications of 11.2/12, 11.2/12,
specifications of ANSI/TIA/EIA-644 OpenGL® 4.4, OpenGL® 4.4,
ANSI/TIA/EIA-644 OpenCLTM 1.1 OpenCL™ v1.1
Sampling 300/200 MHz 300/200 MHz 2000 MHz 1800 MHz
rate

Battery

Item Specification
Vendor & Model LGC LGC
AS16A AS16B
PANASONIC PANASONIC
AS16A AS16B
Battery Type Lithium-Ion
Pack capacity 2700mAh min.
2800mAh typ.
Number of battery 4 cell 6 cell (Aspire F5-573G only)
cell
Package 4S1P 3S2P
configuration

1-32 Hardware Specifications and Configurations

 45W AC Adapter (Aspire F5-573, F5-573T only)

Item Specification
Vendor & DELTA Chicony Power LITE-ON
Model ADP-45HE BA A045R021AL PA-1450-26AL
ADP-45HE BE A045R021AI PA-1450-26AI

Normal 100-240 Vac, 50-60 Hz

Input (the adapter should operate from 90-264 Vac with an input frequency from
voltage 47-63 Hz)
Input 1.2 Amps max. at 90
N/A 1.2 Amps max. at 90 Vac
current Vac
Inrush No damage at 264 Vac; No damage at 264 Vac  Shall be no damage
current meet fuse and bridge (Cold/Hot start); meet and less than the
diode I2t de-rating. fuse and bridge diode ratings of its critical
I2t de-rating. components for all
conditions of line
voltage.
 Shall be meet 22% fuse
and 100% bridge
diodeI2t .
Efficiency  More than 87.73% of  Meet DOE  Meet EPS requirement.
average efficiency requirement. The  No Load Power Loss
load tested at 115 adapter efficiency shall be less than 0.1 W
Vac. shall be more than at 115VAC and 230VAC.
 More than 87.73% of 87.73%, that is the  More than 87.8%
average efficiency average value of (average value of 25%,
load tested at 230 25%, 50%, 75% and 50%, 75% and 100%
Vac. 100% load with load condition with
115Vac/60Hz input both 115Vac and
voltage condition. 230Vac).
 Meet Erp lot 7
requirement. The
adapter efficiency
shall be more than
86.2%, that is the
average value of
25%, 50%, 75% and
100% load with
230Vac/60Hz input
voltage condition.

Hardware Specifications and Configurations 1-33

 65W AC Adapter

Item Specification
Vendor & DELTA Chicony Power LITE-ON
Model ADP-65VH FA A065R078L PA-1650-86 AL
A065R095L
A065R109L
Normal 100-240 Vac, 50-60 Hz
Input (the adapter should operate from 90-264 Vac with an input frequency from
voltage 47-63 Hz)
Input 1.5 Amps max. at 100
1.7 A Max 1.7 Amps max. at 90 Vac
current Vac
Inrush No damage; meet fuse No damage at 264 Vac Shall be less than the
current and bridge diode (Cold/Hot start); meet ratings of its critical
diode I2t de-rating fuse and bridge diode components for all
specified. I2t de-rating. conditions of line voltage.

Efficiency  Minimum 86% at  Meets DOE  Meet EPS requirement.

normal input voltage. requirement: More  No Load Power Loss
 More than 88% of than 88% (average shall be less than 0.21
average efficiency of value of 25%, 50%, W at 115VAC and
25%, 50%, 75% and 75% and 100% load 230VAC.
100% load tested at with 115Vac/60Hz  More than 87%
115Vac and 230Vac input voltage (average value of 25%,
(warm up after 30 condition). 50%, 75% and 100%
min).  Meets CoC tier 2 load condition with
requirement: More both 115Vac and
than 89% (average 230Vac).
value of 25%, 50%,
75% and 100% load
with 230Vac/60Hz
input voltage
condition). More
than 79% (average
value of 10% load
with 230Vac/60Hz
input voltage
condition).

1-34 Hardware Specifications and Configurations

 90W AC Adapter (Aspire F5-573G only)

Item Specification
Vendor & DELTA Chicony Power LITE-ON
Model ADP-90MDHBA A090A029L PA-1900-32AW
PA-1900-32WW
Normal 100-240 Vac, 50-60 Hz
Input (the adapter should operate from 90-264 Vac with an input frequency from
voltage 47-63 Hz)
Input 1.5 Amps max. at 100
1.7 A Max 1.7 Amps max. at 90 Vac
current Vac
Inrush No damage; meet fuse No damage at 264 Vac Shall be less than the
current and bridge diode (Cold/Hot start); meet ratings of its critical
diode I2t de-rating fuse and bridge diode components for all
specified. I2t de-rating. conditions of line voltage.

Efficiency  Minimum 86% at  Meet EPA 2.0 level V  Meet EPS requirement.
normal input voltage. requirement. The  No Load Power Loss
 More than 88% of adapter efficiency shall be less than 0.21
average efficiency of shall be more than W at 115VAC and
25%, 50%, 75% and 87%, that is the 230VAC.
100% load tested at average value of  More than 87%
115Vac and 230Vac 25%, 50%, 75% and (average value of 25%,
(warm up after 30 100% load with both 50%, 75% and 100%
min). 115Vac/60Hz and load condition with
230Vac/50Hz input both 115Vac and
voltage condition. 230Vac).
 Meet EPA 2.0 level V
requirement. The
adapter input power
shall be less than
0.5Wrms with both
115Vac/60Hz and
230Vac/50Hz input
voltage condition.

Hardware Specifications and Configurations 1-35

 Card Reader

Item Specification
Chipset Realtek RTS5170
Package QFN 24P
Maximum supported size 32GB maximum capacity (for SDHC only) / 2TB maximum
capacity (for SDXC & MSXC only)
Features Secure Digital™ (SD) Card:
 Support SD specification v1.0 / v1.1 / v2.0 / SDHC (up to
32 GB)
 Support SD specification v3.0 UHS-I: SDR25/SDR50/DDR50

 Support 1.8V / 3.3V switch signal pads

 Support SDXC (up to 2TB)

Hard Disk Drive (AVL components)

Item Specification
Vendor & Model Seagate Seagate Seagate
Name ST500LT012 ST1000LM024 ST2000LM003

TOSHIBA TOSHIBA
MQ01ABF050 MQ01ABD100
MQ02ABF050H MQ02ABD100H

WD
WD5000LPCX

WD
WD10JPVX
Capacity (GB) 500 1000 2000
Bytes per sector 512 (logical) / 4096 (physical)
Data heads 2, 2, 4, 2 4 6
Drive Format
Disks 1, 1, 2, 1 2 3
Spindle speed (RPM) 5400
Performance Specifications
Buffer size (Mbytes) 32, 8, N/A,16 16, 8, N/A, 8 32
NAND Flash Memory N/A, N/A, 8, N/A N/A, 8, N/A, N/A N/A
Size (GB)

1-36 Hardware Specifications and Configurations

 Item Specification
Interface SATA
Fast data transfer
rate (Gbits / sec, 6.0
max)
Media data transfer
rate (Mbytes/sec 100, 100, 180, 147 100, 100, 180, 144 169
max)
DC Power Requirements
Voltage tolerance 5V ±5%

Solid State Drive (SSD)

Item Specification
Vendor & Kingston Liteon Liteon Liteon
Model Name RBU-SNS8151S3 CV1-8B128 CV1-8B256 CV1-8B512

Samsung Samsung Samsung

MZNLF128HC MZNLN256HCHP MZNLN512HCJH
HP
Toshiba
Toshiba THNSNJ256G8NY
THNSNJ128G8
NY
Capacity 96 GB 128GB 256B 512GB
(GB)
Features  e-NAND system specification, compliant with V5.0
 Dual data rate: up to 400Mbyte/s @ 200MHz

Hardware Specifications and Configurations 1-37

 DVD Super-Multi Drive

Item Specification
Vendor & HLDS GUE1N
Model name
Performance With CD Diskette With DVD Diskette
Specification
Transfer rate 3600 kB/sec (24x) 10800 kb/sec (8x)
(Sustained max)
Buffer Memory 1 MB
Interface SATA
Applicable disc DVD:
format  DVD-ROM: 4.7GB (Single Layer) 8.5GB (Dual Layer)

 DVD-R: 3.95GB (Ver. 1.0: read only) 4.7GB (Ver. 2.0 for Authoring:
read only) 4.7GB (Ver. 2.1 for General: read & write)
 DVD-R DL: 8.5GB (Ver. 3.0)

 DVD-RW: 4.7GB (Ver. 1.2/ Rev 1.0, 2.0, 3.0)

 DVD-RAM: 1.46GB/side, 4.7BG/side (Ver. 2.2)

 DVD+R: 4.7GB (Ver. 1.3)

 DVD+R DL: 8.5GB (Ver. 1.1)

 DVD+RW: 4.7GB (Vol.1, Ver.1.3)

CD:
 CD-ROM Mode-1 data disc

 CD-ROM Mode-2 data disc

 CD-ROM XA, CD-I, Photo-CD Multi- Session, Video CD, CD-Audio Disc

 Mixed mode, CD-ROM disc (data and audio)

 CD-Extra

 CD-Text

 CD-R

 CD-RW

Loading
Drawer type manual load / Electrical release
mechanism
Power Requirements
Input Voltage 5 V +/- 5% (Operating)

1-38 Hardware Specifications and Configurations

 DVD Super-Multi Drive (PLDS)

Item Specification
Vendor & PLDS DA-8A6SH
Model name
Performance With CD Diskette With DVD Diskette
Specification
Transfer rate 3600 kB/sec (24x) 10800 kb/sec (8x)
(Sustained max)
Buffer Memory 0.5 MB
Interface SATA
Applicable disc DVD:
format  DVD-Video

 DVD-Audio

 DVD-ROM (4.7G/8.54G) single layer on single/double side (Read Only)

 DVD-ROM dual layer (PTP/OTP) on single/double side, (Read Only)

 DVD-RW

 DVD+RW

 DVD-R single/multi border(s) (4.7G for General)

 DVD+R single/multi session(s)

 DVD-R9 single/multi border(s)

 DVD+R9 single/multi session(s)

 DVD-RAM(4.7G)

CD:
 CD-ROM

 CD-R

 CD-RW

 CD-DA

 CD-TEXT

 CD ROM Mode-1

 CD-ROM/XA Mode-2 Form-1 and Form-2

 CD-I Ready

 Video-CD (MPEG-1)

 Photo-CD

 Enhance CD

 CD extra

 UDF (fixed/variable Packet mode)

Loading
Sled driving latch/eject mechanism
mechanism
Power Requirements
Input Voltage 5 V +/- 5% (Operating)

Hardware Specifications and Configurations 1-39

 DVD Super-Multi Drive (PLDS)

Item Specification
Vendor & PLDS DA-8AESH
Model name
Performance With CD Diskette With DVD Diskette
Specification
Transfer rate 3600 kB/sec (24x) 10800 kb/sec (8x)
(Sustained max)
Buffer Memory 0.5 MB
Interface SATA
Applicable disc DVD:
format  DVD-Video

 DVD-Audio

 DVD-ROM (4.7G/8.54G) single layer on single/double side (Read Only)

 DVD-ROM dual layer (PTP/OTP) on single/double side, (Read Only)

 DVD-RW

 DVD+RW

 DVD-R single/multi border(s) (4.7G for General)

 DVD+R single/multi session(s)

 DVD-R9 single/multi border(s)

 DVD+R9 single/multi session(s)

 DVD-RAM(4.7G)

CD:
 CD-ROM

 CD-R

 CD-RW

 CD-DA

 CD-TEXT

 CD ROM Mode-1

 CD-ROM/XA Mode-2 Form-1 and Form-2

 CD-I Ready

 Video-CD (MPEG-1)

 Photo-CD

 Enhance CD

 CD extra

 UDF (fixed/variable Packet mode)

Loading
Sled driving latch/eject mechanism
mechanism
Power Requirements
Input Voltage 5 V +/- 5% (Operating)

1-40 Hardware Specifications and Configurations

 LCD 15.6”

Item Specification
Vendor & AUO B156XTK01.0 AUO B156HTN03.8
Model name
Screen Diagonal
394.9
(mm)
Active Area (mm) 344.2 (H) x 193.54 (V) 344.16 (H) x 193.59 (V)
Display resolution
1366 x3 (RGB) x 768 1920x3 (RGB) x 1080
(pixels)
Pixel Pitch (mm) 0.252 x 0.252 0.17925 x 0.17925
Typical White
Luminance (cd/m2) 220 typ. / 170 min. 200 typ. / 170 min.
also called (5 points average) (5 points average)
Brightness
Contrast Ratio 500 typ. 400 typ.
Response Time
(Optical Rise 8 typ. / 16 max.
Time/Fall Time) msec
Typical Power 3.6 max. (include Logic and 3.7 Max. (Include Logic and BLU
Consumption (Watt) BLU Power) Power)
Weight (Without
380 max. 360 max.
inverter)
Physical Size (mm) 359.5 (H) x 223.8 (V) x 3.4 (D) 359.0 (H) x 223.2 (V) x 3.2 (D)
Electrical Interface 1 Lane eDP 2 Lane eDP
Viewing Angle
(degree) 40 min. / 45 typ.
Horizontal (Right) 40 min. / 45 typ.
CR = 10 (Left) 10 min. / 15 typ.
Vertical (Upper) 30 min. / 35 typ.
CR = 10 (Lower)

Hardware Specifications and Configurations 1-41

 LCD 15.6”

Item Specification
Vendor & AUO B156XTN07.0 AUO B156XTN07.1
Model name
Screen Diagonal
394.9
(mm)
Active Area (mm) 344.23 (H) x 193.54 (V)
Display resolution
1366 x3 (RGB) x 768
(pixels)
Pixel Pitch (mm) 0.252 x 0.252
Typical White
Luminance (cd/m2) 220 typ. / 187 min.
also called (5 points average)
Brightness
Contrast Ratio 500 typ. 400 typ.
Response Time
(Optical Rise 8 typ. / 16 max.
Time/Fall Time) msec
Typical Power
3.5 max. (include Logic and BLU Power)
Consumption (Watt)
Weight (Without
380 max.
inverter)
Physical Size (mm) 359.5 (H) x 223.8 (V) x 3.2 (D)
Electrical Interface 1 Lane eDP
Viewing Angle
(degree) 40 min. / 45 typ.
Horizontal (Right) 40 min. / 45 typ.
CR = 10 (Left) 10 min. / 15 typ.
Vertical (Upper) 30 min. / 35 typ.
CR = 10 (Lower)

1-42 Hardware Specifications and Configurations

 LCD 15.6”

Item Specification
Vendor & BOE NT156WHM-N32
Model name
Screen Diagonal
394.9
(mm)
Active Area (mm) 344.23 (H) x 193.54 (V)
Display resolution
1366 x 3 (RGB) x 768
(pixels)
Pixel Pitch (mm) 0.252 x 0.252
Typical White
Luminance (cd/m2) 220 typ. / 187 min.
also called (5 points average)
Brightness
Contrast Ratio 500 typ.
Response Time
(Optical Rise 12 max.
Time/Fall Time) msec
Typical Power
Consumption Total 3.25W (Max.)@cell 0.65W (Max.), BL 2.60W (Max.)
(Watt)
Weight (Without
370 max.
inverter)
Physical Size (mm) 359.5 (H) x 223.8 (V) x 3.2 (D)
Electrical Interface 30 pins eDP
Viewing Angle
(degree) 45 typ.
Horizontal (Right) 45 typ.
CR = 10 (Left) 20 typ.
Vertical (Upper) 20 typ.
CR = 10 (Lower)

Hardware Specifications and Configurations 1-43

 LCD 15.6”

Item Specification
Vendor & InnoLux N156BGA-EA2 InnoLux N156BGA-EB2
Model name
Screen Diagonal
394.9
(mm)
Active Area (mm) 359.5 (H) x 217.2 (V)
Display resolution
1366 x 3 (RGB) x 768
(pixels)
Pixel Pitch (mm) 0.252 x 0.252
Typical White
Luminance (cd/m2) 220 typ. / 187 min.
also called (5 points average)
Brightness
Contrast Ratio 350 min. / 500 typ. 400 min. / 600 typ.
Response Time
(Optical Rise 7 typ. / 12 max.
Time/Fall Time) msec
Typical Power
Consumption Total 3.40W (Max.)@cell 0.85W (Max.), BL 2.55W (Max.)
(Watt)
Weight (Without
360 max.
inverter)
Physical Size (mm) 359.5 (H) x 206.5 (V) x 3.0 (D)
Electrical Interface 30 pins eDP
Viewing Angle
(degree) 40 min. / 45 typ.
Horizontal (Right) 40 min. / 45 typ.
CR = 10 (Left) 15 min. / 20 typ.
Vertical (Upper) 40 min. / 45 typ.
CR = 10 (Lower)

1-44 Hardware Specifications and Configurations

 LCD 15.6”

Item Specification
Vendor & InnoLux N156HGE-EAL InnoLux N156HGE-EAB
Model name
Screen Diagonal
394.9
(mm)
Active Area (mm) 359.5 (H) x 217.2 (V)
Display resolution
1920 x 3 (RGB) x 1080
(pixels)
Pixel Pitch (mm) 0.17925 x0.17925
Typical White
Luminance (cd/m2) 220 typ. / 187 min.
also called (5 points average)
Brightness
Contrast Ratio 350 min. / 500 typ. 400 min. / 600 typ.
Response Time
(Optical Rise 8 typ. / 13 max.
Time/Fall Time) msec
Typical Power Total 8.83W (Max.)@cell
Total 3.426W (Max.)@cell 0.85W
Consumption 0.75W (Max.), BL 4.08W
(Max.), BL 2.56W (Max.)
(Watt) (Max.)
Weight (Without
360 max.
inverter)
Physical Size (mm) 359.5 (H) x 206.5 (V) x 3.0 (D)
Electrical Interface 30 pins eDP
Viewing Angle 80 min. / 85 typ. 40 min. / 45 typ.
(degree) 80 min. / 85 typ. 40 min. / 45 typ.
Horizontal (Right) 15 min. / 20 typ. 15 min. / 20 typ.
CR = 10 (Left) 30 min. / 35 typ. 40 min. / 45 typ.
Vertical (Upper)
CR = 10 (Lower)

Hardware Specifications and Configurations 1-45

 LCD 15.6”

Item Specification
Vendor & LG LP156WHU-TPE1 LG LP156WHU-TPF1
Model name
Screen Diagonal
394.9
(mm)
Active Area (mm) 344.23 (H) x 193.53 (V)
Display resolution
1366 x 3 (RGB) x 768
(pixels)
Pixel Pitch (mm) 0.252 x 0.252
Typical White
Luminance (cd/m2) 220 typ. / 187 min.
also called (5 points average)
Brightness
Contrast Ratio 400 min. / 500 typ. 300min. / 350 typ.
Response Time
(Optical Rise 16 typ. / 25 max.
Time/Fall Time) msec
Typical Power
Consumption Total 3.04W (Max.)@cell 0.7W (Max.), BL 2.34W (Max.)
(Watt)
Weight (Without
370 max.
inverter)
Physical Size (mm) 359.5 (H) x 217.2 (V) x 3.20 (D)
Electrical Interface 30 pins eDP
Viewing Angle
(degree) 40 min. / 45 typ.
Horizontal (Right) 40 min. / 45 typ.
CR = 10 (Left) 10 min. / 20 typ.
Vertical (Upper) 30 min. / 45 typ.
CR = 10 (Lower)

1-46 Hardware Specifications and Configurations

 LCD Inverter (N/A)

Item Specification
Vendor & Model name
Brightness conditions
Input voltage (v)
Input current (mA)
Output voltage (V, RMS)
Output current (mA, RMS)
Output voltage frequency
(KHz)

Graphics Controller (UMA)

Item Specification
VGA Chip Intel® HD Graphics 520 / Iris Graphics 550
Package Built-in to the CPU
Feature  The Processor Graphics contains a refresh of the seventh generation
graphics core enabling substantial gains in performance and lower
power consumption.
 Net Generation Intel Clear Video Technology HD Support is a
collection of video playback and enhancement features that
improve the end user’s viewing experience
 Encode/transcode HD content
 Superior image quality with sharper, more colorful images
 Playback of Blu-ray disc S3D content using HDMI (V.1.4 with 3D)
 Full AVC/VC1/MPEG2 HW Decode

 Advanced Schedule 2.0, 1.0, XPDM Support

 Windows® 10, Windows® 8.1, Windows® 8, Windows® 7, OSX,
Linux® OS, Chrome® OS Support
 Microsoft DirectX® 12, DirectX® 11.1, DirectX® 11, DirectX® 10.1,
DirectX® 10, DirectX® 9 support
 OpenCLTM 2.0 support
 OpenGL® 4.4 support

Hardware Specifications and Configurations 1-47

 Graphics Controller (Discrete)

Item Specification
VGA Chip NVIDIA® GeForce® 950M / 940MX
Package On-board GPU
Feature  NVIDIA® Optimus™, PhysX™, CUDA™, PureVideo™ HD and
PowerMizer™ SX technology
 NVIDIA® GPU Boost™ 2.0
 NVIDIA® Verde™ Drivers
 OpenEXR High Dynamic_Range (HDR) technology
 Hardware Video Decode Acceleration
 NVIDIA® 3D Vision™ support (requires NVDIA 3D Vision glasses and a 3D
Vision-Ready display)
 NVIDIA® 3DTV Play™ support
 HDMI® (High-Definition Multimedia Interface) with HDCP
(High-bandwidth Digital Content Protection) support
 PCI Express 3.0 support
 Dual-link DVI support, up to 2560x1600 resolution
 Blu-ray movies, including “picture-in-picure”, interactive games and
menus support
 Ultra-smooth playback of H.264, WMV/VC-1 and MPEG-4 HD and SD
videos with minimal CPU usage
 Supports Hardware Video Decode Acceleration, Microsoft® Direct X®
11.2/12, OpenGL® 4.4, OpenCL™ v1.1
 Up to 2560x1600 Digital resolution, up to 2048x1536 VGA resolution

Display Supported Resolution (LCD Supported Resolution)

Resolution 32 bits Intel

1024 X 768p / 60Hz 16:9 Yes Yes
1280 X 768p / 60Hz 16:9 Yes Yes
1360 X 768p / 60Hz 16:9 Yes Yes
1366 X 768p / 60Hz 16:9 Yes Yes
1920 X 1080p / 60Hz 16:9 Yes (Full HD models only) Yes (Full HD models only)

Display Supported Resolution (GPU Supported Resolution)

Resolution 32 bits Intel

1024 X 768p / 60Hz 16:9 Yes Yes
1280 X 768p / 60Hz 16:9 Yes Yes
1360 X 768p / 60Hz 16:9 Yes Yes
1366 X 768p / 60Hz 16:9 Yes Yes
1920 X 1080p / 60Hz 16:9 Yes (Full HD models only) Yes (Full HD models only)

1-48 Hardware Specifications and Configurations

 LAN Interface

Item Specification
LAN chipset Realtek RTL8411
LAN connector type RJ45
LAN connector location RJ45 port at the rear
Features  Support 10/100/1000 Mbps Ethernet Controller
 Support Microsoft WPD (Wake Packet Detection)
 Fully compliant with IEEE 802.3, IEEE 802.3u and IEEE
802.3ab
 32-pin QFN Green package

Wireless + Bluetooth Module (a/b/g/n/ac)

Item Specifications
Vendor & Model LITEON WCBN806A-AAA FOXCONN T77H617.20
NFA435 NFA435
NFA435A NFA435A
1x1 BGN + BT 4.0LE 1x1 WLAN + BT 4.0LE
Chipset Qualcomm Atheros QCA9377A
Form factor M.2 (NGFF)
Frequency band 2.4 GHz
Protocols and BT:
data rates  1 Mbps, 2 Mbps, 3 Mbps for EDR
supported Wi-Fi:
 802.11b - 1-11 Mbps

 802.11a/g - 6-54 Mbps

 802.11n - MCS 0 to 7 for HT20 MHz and HT40 MHz

 802.11ac - MCS 0 to 8 for HT20 MHz, MCS 0 to 9for HT40 MHz and
HT80 MHz
Antennae Yes. Both AUX and MAIN are routed in the display assembly.
Feature  Support for BT & WLAN Co-existence
 RoHS Compliance
 Low Halogen Compliance

Hardware Specifications and Configurations 1-49

 Wireless + Bluetooth Module (a/b/g/n/ac)

Item Specifications
Vendor & Model Intel Wireless-AC 3165 Stone Intel Wireless-AC 2230 Sandy Peak
Peak
Chipset 3165.NGWG C0 3168.NGWG
Form factor M.2 (NGFF)
Frequency band 2.4 GHz
Protocols and BT:
data rates  1 Mbps, 2 Mbps, 3 Mbps for EDR
supported Wi-Fi:
 802.11a - 25-54 Mbps

 802.11b - 1-11 Mbps

 802.11g - 6-54 Mbps

 802.11n - MCS 0 to 7 for HT20 MHz and HT40 MHz

 802.11ac - 433-867 Mbps

Antennae Yes. Both AUX and MAIN are routed in the display assembly.
Feature  Support for BT & WLAN Co-existence
 RoHS Compliance
 Low Halogen Compliance

Audio Interface

Item Specification
Audio Controller Realtek ALC255
Audio onboard or optional On board
Mono or Stereo Stereo
Resolution Support 16/20/24-bit PCM
Compatibility HD audio Interface
Sampling rate Sample rate up to 192Khz resolution VSR (Variable
Sampling Rate)
Internal microphone Yes
Internal speaker/quantity Yes/2 channel speakers with 2W per channel output

1-50 Hardware Specifications and Configurations

 Audio Codec and Amplifier

Item Specification
Audio Realtek ALC255 High Definition Audio Codec
Controller
Features  Meets Microsoft® WLP (Windows Logo Program) and Lync™ audio
requirements for Windows system
 95 dB Signal-to-Noise Ratio (A-weighting) for DAC output
 88 dB Signal-to-Noise Ratio (A-weighting) for ADC output
 4-channel DAC supports 16/20/24-bit PCM format for independent two
stereo channel or 2.1 audio playback
 4-channel ADC supports 16/20/24-bit PCM format for independent two
stereo channel audio inputs
 All DACs and ADCs support 44.1/48/96/192 kHz sample rate
 S/PDIF-OUT support 16/20/24-bit format and 44.1/48/88.2/192 kHz rate
 Support MONO line level output, stereo digital microphone input, and
programmable boost gain and volume control
 Analog port-E (LINE 2) support input and output re-tasking
 Port-C (LINE 1) and port-F (MIC 2) are dedicated input with boost gain
 Support external PCBEEP input and built-in digital BEEP generator
 Software selectable 2.5/3.2/4.0 V VREFOUT as bias voltage for analog
microphone input
 Programmable +12/+24/+36 dB boost gain for analog microphone input
 Built-in headphone amplifiers for port-E (LINE 2) and port-I (HP-OUT)
(Port-I does not require DC blocking capacitors)
 Two jack detection pins each designed to detect up to 4 jacks, and
S/PDIF-OUT jack detection is supported
 Support combo jack with stereo headphone output and mono
microphone input on a 4-pole jack
 3 GPIOs for customized applications (pin shared with digital microphone
interface and S/PDIF-OUT)
 Support Anti-pop mode when analog power AVDD1 is on and DVDD,
AVDD2 are off
 Support PCBEEP pass-through to Class D output (port D)
 Support Line-In pass-through to speaker out (Sleep & Music mode)
 Volume synchronization for PCBEEP in D0/D3 mode change
 PCBEEP input signal level detection
 Enhanced power management features for normal operation and
standby mode
 Stereo Bridge-Tied Load Class-D amplifier at port-D has 2 Watt (rms)/4 ?
channel output
 Intel low power ECN compliant, supports power status control, jack
detection, and wake-up event in D3 mode
 AGC (Auto Gain Control) function for Class D amplifier to get rid of
sound broken when output high volume sound
 Class D amplifier has 7 bands hardware equalizers and high pass filter to
compensate frequency response and protect speaker
 Short circuit and thermal overload protection for Class-D amplifier
 Class D amplifier output with slew rate control to improve EMI
performance
 Built in a linear regulator with 60 dB PSRR to power analog circuitry
 48-pin MQFN “Green” package (6x6 mm dimension)

Hardware Specifications and Configurations 1-51

 HD Camera

Item Specification
Vendor LITEON Chicony LITEON Chicony
Model 5SF119N2 CNFFH2921004970LH 5SF121N2 CNFFH3521004970LH
Sensor Type Himax 1061 OV9728
Feature  Automatic Exposure Control (AE), Automatic While Balance (AWB)
and Automatic Gain Control (AGC)
 Image Quality Control: Color saturation, hue, gamma, sharpness,
brightness, contrast, and backlight compensation
 Pixel Resolution: 1280 x 720 (HD)
 Fix-Focusing (focusing distance: 50 cm)

3G Card (not available in this model)

Item Specification
Vendor
Features

VRAM

Item Specification
Vendor HYNIX KINGSTON KINGSTON HYNIX
& Model HMA425S6AFR6N- ACR21D4S15HAG ACR21D4S15HAG HMA82GS6MFR
name TF 8N-TF
HYNIX HYNIX
HMA41GS6AFR8N HMA41GS6AFR8
-TF N-TF

SAMSUNG
M471A1K43BB0-
CPB
Memory 2GB 4GB 8GB 16GB
size
Package 96-ball FBGA 96-ball FBGA 170-ball FBGA 78-ball FBGA
size (x16 Package) (x16 Package) (x16 Package) (x16 Package)

1-52 Hardware Specifications and Configurations

 System Power Management

Item Specification
Mech. Off (G3) All devices in the system are turned off completely.
Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned
off completely.
Working (S0/S1) Individual devices such as the CPU and hard disc may be
power managed in this state.
Suspend to RAM (S3)  CPU set power down
 VGA Suspend
 PCMCIA Suspend
 Audio Power Down
 Hard Disk Power Down
 CD-ROM Power Down
 Super I/O Low Power mode
Save to Disk (S4) Also called Hibernation Mode. System saves all system
states and data onto the disc prior to power off the whole
system.

System LED Indicator

Item Specification
System power state  System on = Blue
 Stand-by = Breeze mode Orange (1 sec on, 3 sec off)
 Entering Hibernation = Blue
 Hibernation Mode/System off = Blue and orange color off
Battery state  Fully charged = Blue
 Battery charging = Orange
 Battery low = Breeze mode Orange (1 sec on, 3 sec off)
 Battery critical low = Blinking mode Orange (1 sec on, 1 sec
off)
 Abnormal situation = Blinking mode Orange
 Using battery or not connected to AC power: N/A
Power button backlight  Blue color solid on: System on
 Blue color off: System off
ODD activity state ODD active = Green or Orange (depends on ODD module)
Communication state  Wi-Fi on: Blue or Orange
 Bluetooth has no LED

System Interrupt Specification

Hardware IRQ System Function

ISA00 System timer
ISA01 Standard PS/2 Keyboard

Hardware Specifications and Configurations 1-53

 Hardware IRQ System Function
ISA08 System CMOS/real time clock
ISA14 Motherboard resources
ISA54 - ISA81 Microsoft ACPI-Compliant System
ISA82 I2C HID Device
ISA82 - ISA511 Microsoft ACPI-Compliant System
PCI 16 High Definition Audio Controller
PCI 16 Intel(R) Serial IO I2C Host Controller - 9D60
PCI -11 Intel(R) Management Engine Interface
PCI -10 NVIDIA GeForce 940MX
PCI -9 Intel (R)USB 3.0 eXtensible Host Controller - 1.0(Microsoft)
PCI -8 Intel(R) HD Graphics 520
PIC -7 Realtek PCIe CardReader
PCI -6 Realtek PCIe GBE Family Controller
PCI -5 Standard SATA AHCI Controller
PCI -4 Mobile 6th Generation Intel(R) Processor Family I/O PCI Express
Root Port #9 - 9D18
PCI -3 Mobile 6th Generation Intel(R) Processor Family I/O PCI Express
Root Port #12 - 9D1B
PCI -2 Mobile 6th Generation Intel(R) Processor Family I/O PCI Express
Root Port #1 - 9D10

System I/O Address Map

I/O address (hex) System Function (shipping configuration)

0000 - 0CF7 PCI Express Root Complex
0020 - 0021 Programmable interrupt controller
0024 - 0025 Programmable interrupt controller
0028 - 0029 Programmable interrupt controller
002C - 002D Programmable interrupt controller
002E - 002F Motherboard resources
0030 - 0031 Programmable interrupt controller
0034 - 0035 Programmable interrupt controller
0038 - 0039 Programmable interrupt controller
003C - 003D Programmable interrupt controller
0040 - 0043 System timer

1-54 Hardware Specifications and Configurations

 I/O address (hex) System Function (shipping configuration)
004E - 004F Motherboard resources
0050 - 0053 System timer
0060 - 0060 Standard PS/2 Keyboard
0061 - 0061 Motherboard resources
0062 - 0062 Microsoft ACPI-Compliant Embedded Controller
0063 - 0063 Motherboard resources
0064 - 0064 Standard PS/2 Keyboard
0065 - 0065 Motherboard resources
0066 - 0066 Microsoft ACPI-Compliant Embedded Controller
0067 - 0067 Motherboard resources
0070 - 0070 Motherboard resources
0070 - 0077 System CMOS/real time clock
0080 - 0080 Motherboard resources
0092 - 0092 Motherboard resources
00A0 - 00A1 Programmable interrupt controller
00A4 - 00A5 Programmable interrupt controller
00A8 - 00A9 Programmable interrupt controller
00AC - 00AD Programmable interrupt controller
00B0 - 00B1 Programmable interrupt controller
00B2 - 00B3 Motherboard resources
00B4 - 00B5 Programmable interrupt controller
00B8 - 00B9 Programmable interrupt controller
00BC - 00BD Programmable interrupt controller
04D0 - 04D1 Programmable interrupt controller
0680 - 069F Motherboard resources
0D00 - FFFF PCI Express Root Complex
164E - 164F Motherboard resources
1800 - 18FE Motherboard resources
1854 - 1857 Motherboard resources
2000 - 20FE Motherboard resources
3000 - 30FF Realtek PCIe GBE Family Controller
3000 - 3FFF Mobile 6th Generation Intel(R) Processor Family I/O PCI Express
Root Port #12 - 9D1B
3000 - 403F Intel Kabylake HD Graphics ULT GT1

Hardware Specifications and Configurations 1-55

 I/O address (hex) System Function (shipping configuration)
4000 - 4FFF Mobile 6th Generation Intel(R) Processor Family I/O PCI Express
Root Port #1 - 9D10
4F80 - 4FFF NVIDIA GeForce 940MX
5000 - 503F Intel Kabylake HD Graphics ULT GT2
5000 - 503F Intel(R) HD Graphics 520
5040 - 505F Mobile 6th Generation Intel(R) Processor Family I/O SMBUS - 9D23
5060 - 507F Standard SATA AHCI Controller
5080 - 5087 Standard SATA AHCI Controller
5088 - 508B Standard SATA AHCI Controller
FFFF - FFFF Motherboard resources
FFFF - FFFF Motherboard resources
FFFF - FFFF Motherboard resources

Memory Address Map

Memory address (hex) System Function (shipping configuration)

000A0000 - 000BFFFF PCI Express Root Complex
000C0000 - 000C3FFF PCI Express Root Complex
000C4000 - 000C7FFF PCI Express Root Complex
000C8000 - 000CBFFF PCI Express Root Complex
000CC000 - 000CFFFF PCI Express Root Complex
000D0000 - 000D3FFF PCI Express Root Complex
000D4000 - 000D7FFF PCI Express Root Complex
000D8000 - 000DBFFF PCI Express Root Complex
000DC000 - 000DFFFF PCI Express Root Complex
000E0000 - 000E3FFF PCI Express Root Complex
000E4000 - 000E7FFF PCI Express Root Complex
000E8000 - 000EBFFF PCI Express Root Complex
000EC000 - 000EFFFF PCI Express Root Complex
80000000 - 8FFFFFFF NVIDIA GeForce 940MX
90000000 - 9001FFFF Motherboard resources
90000000 - DFFFFFFF PCI Express Root Complex
80000000 - 92FFFFFF Intel(R) HD Graphics 520
90000000 - 93FFFFFF NVIDIA GeForce 940MX
A0000000- AFFFFFFF Intel(R) Kabylake HD Graphics ULT GT1

1-56 Hardware Specifications and Configurations

 Memory address (hex) System Function (shipping configuration)
A0000000- AFFFFFFF Intel(R) HD Graphics 520
A0000000- AFFFFFFF NVIDIA GeForce 940MX
A0000000- B1FFFFFF Mobile 6th Generation Intel(R) Processor Family I/O Express
Root Port #1 - 9D10
B0000000- B0FFFFFF Intel(R) Kabylake HD Graphics ULT GT1
B0000000- B1FFFFFF NVIDIA GeForce 940MX
B1000000- B11FFFFF Network Controller
B1000000- B11FFFFF PCI Express Root Port
B2000000- B2FFFFFF Intel(R) Kabylake HD Graphics ULT GT2
B3000000- B3FFFFFF Mobile 6th Generation Intel(R) Processor Family I/O Express
Root Port #1 - 9D10
B3000000- B3FFFFFF NVIDIA GeForce 940MX
B4000000- B4003FFF Realtek PCIe GBE Family Controller
B4000000- B40FFFFF Mobile 6th Generation Intel(R) Processor Family I/O Express
Root Port #1 - 9D1B
B4004000- B4004FFF Realtek PCIe GBE Family Controller
B4005000- B4005FFF Realtek PCIe CardReader
B4100000- B410FFFF Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
B4110000- B411FFFF High Definition Audio Controller
B4120000- B4123FFF High Definition Audio Controller
B4124000- B4127FFF Mobile 6th Generation Intel(R) Processor Family I/O PMC - 9D21
B4128000- B4129FFF Standard SATA AHCI Controller
B412A000- B412AFFF Mobile 6th Generation Intel(R) Processor Family I/O Thermal
subsystem - 9D31
B412D000- B412D7FF Standard SATA AHCI Controller
C0000000 - CFFFFFFF Intel Kayblake HD Graphics ULT GT2
E0000000 - EFFFFFFF Motherboard resources
FD000000 - FDABFFFF Motherboard resources
FD000000 - FE7FFFFF PCI Express Root Complex
FDAC0000 - FDACFFFF Motherboard resources
FDAD0000 - FDADFFFF Motherboard resources
FDAE0000 - FDAEFFFF Motherboard resources
FDAF0000 - FDAFFFFF Motherboard resources
FDB00000 - FDFFFFFF Motherboard resources
FE000000 - FE01FFFF Motherboard resources

Hardware Specifications and Configurations 1-57

 Memory address (hex) System Function (shipping configuration)
FE036000 - FE03BFFF Motherboard resources
FE03D000 - FE3FFFFF Motherboard resources
FE40E000 - FE40EFFF Intel(R) Serial IO I2C Host Controller - 9D60
FE40F000 - FE40FFFF Intel(R) Management Engine Interface
FE410000 - FE7FFFFF Motherboard resources
FED00000 - FED003FF High precision event timer
FED10000 - FED17FFF Motherboard resources
FED18000 - FED18FFF Motherboard resources
FED19000 - FED19FFF Motherboard resources
FED20000 - FED3FFFF Motherboard resources
FED40000 - FED44FFF Trusted Platform Module 2.0
FED45000 - FED8FFFF Motherboard resources
FED90000 - FED93FFF Motherboard resources
FEE00000 - FEEFFFFF Motherboard resources
FF000000 - FFFFFFFF Legacy Drive
FF000000 - FFFFFFFF Motherboard resources

1-58 Hardware Specifications and Configurations

CHAPTER 2
System Utilities
 BIOS Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14
Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15
BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17
DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20
Clearing BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25
Removing Insyde BIOS Passwords . . . . . . . . . . . . . . . . . . . . . .2-25
Removing Insyde HDD Password . . . . . . . . . . . . . . . . . . . . . . .2-29
Miscellaneous Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32
Using DMI Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-32
Crisis Disk Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-60

2-2
 System Utilities

BIOS Setup Utility 0

This utility is a hardware configuration program built into a computer’s BIOS (Basic
Input/Output System).
The utility is pre-configured and optimized so most users do not need to run it. If
configuration problems occur, the setup utility may need to be run. Refer to Chapter 4,
Troubleshooting when a problem arises.
To activate the utility, press F2 during POST (power-on self-test) when prompted at the
bottom of screen.
The default parameter of F12 Boot Menu is set to Disabled. To change the boot
device without entering BIOS Setup Utility, set the parameter to Enabled.
To change the boot device without entering the BIOS SETUP, press F12 during POST to
enter the multi-boot menu.

Navigating the BIOS Utility 0

Five menu options are:

Information

Main

Security

Boot

Exit

To navigate through the following:

Menu - use the left and right arrow keys
Item - use the up and down arrow keys
Change parameter value - press F5 or F6.
Exit - Press Esc
Load default settings - press F9. Press F10 to save changes and exit BIOS Setup
Utility
NOTE: NOTE:
Parameter values can be changed if enclosed in square brackets [ ]. Navigation keys
appear at the bottom of the screen. Read parameter help carefully when making
changes to parameter values. Parameter help is found in the Item Specific Help
area of the screen.

+ IMPORTANT:
Be careful when changing any settings in the BIOS. Incorrect settings can
cause your PC to malfunction or crash. Please make sure all important
data is backed up before changing anything in the BIOS.
NOTE: NOTE:
System information is subject to specific models.

System Utilities 2-3

 BIOS 0

The following is a description of the tabs found on the InsydeH20 BIOS Setup Utility
screen:
NOTE: NOTE:
The screens provided are for reference only. Actual values may differ by model.

Information 0

The Information tab shows a summary of computer hardware information.

5.0

CPU Type: Intel(R) Core(TM) i7-6500U CPU @ 2.50 GHz

GOP Version: Intel(R) GOP Driver [9.0. 1040]

HDD0 Model Name: WDC WD5000LPCX-21VHATO

HDD0 Serial Number: WD-WXH1AB5F3VDS
HDD1 Model Name: SAMSUNG MZNLF128HCP-00000
HDD1 Serial Number: S28TNXAH103203
ATAPI Model Name: HL-DT-ST DVDRAM GUE1N
SATA Mode: AHCI

Total Memory: 16384MB

Serial Number: N8GGQWW00I60910AE87600

Asset Tag Number:
Product Name: F5-575G
Manufacturer Name: ACER
UUID: 677597DD9AE441928B6C54AB3A3924A6

Figure 2-1. BIOS Information

Table 2-1 describes the parameters shown in Figure 2-1.

Table 2-1. BIOS Information

Parameter Description
CPU Type CPU (central processing unit) type and speed of system
GOP Version Graphics Output Protocol BIOS version
HDD0 Model Name Model name of HDD (hard disk drive) installed on primary IDE
master
HDD0 Serial Number Serial number of HDD installed on primary IDE master

2-4 System Utilities

 Table 2-1. BIOS Information (Continued)

Parameter Description
HDD1 Model Name Model name of HDD (hard disk drive) installed on secondary IDE
master
HDD1 Serial Number Serial number of HDD installed on secondary IDE master
ATAPI Model Name Model name of optical device installed in system
SATA Mode Sets the communication method of the SATA drive with the
computer
Total Memory Total memory available
Serial Number Serial number of unit
Asset Tag Number Asset tag number of system
Product Name Product name of the system
Manufacturer Name Manufacturer of system
UUID Universally Unique Identifier

System Utilities 2-5

 Main 0

The Main tab allows the user to set system time and date, enable or disable boot option
and enable or disable recovery.

5.0

Item Specific Help

System Time [17:13:03]
System Date [03/21/2016] Houe Valid range is from 0 to
23. Minute Valid range is from 0
Network Boot: Disabled] to 59. Sceond Valid range is
F12 Boot Menu: [Enabled] from 0 to 59. REDUCE/IN-
CREASE: F5/F6.
Wake on LAN: [Disabled]
Touchpad: [Advanced]
Lid Open Resume: [Disabled]
D2D Recovery: [Enabled]
GPT Partition Recovery: [None]
Clear GPT Partition: [None]
GPT Partition Record: No Record

Figure 2-2. BIOS Main

Table 2-2 describes the parameters shown in Figure 2-2.

Table 2-2. BIOS Main

Parameter Description Format/Option

System Time BIOS system time in 24-hour format Format: HH:MM:SS
(hour:minute:second)
System Date BIOS system date Format MM/DD/YYYY
(month/day/year)
Network Boot Option to boot system from LAN (local Option: Enabled or Disabled
area network)
F12 Boot Menu Option to use boot menu during POST Option: Enabled or Disabled
Wake on LAN Option to use Wake-on-LAN feature Option: Enabled or Disabled

2-6 System Utilities

 Table 2-2. BIOS Main (Continued)

Parameter Description Format/Option

Touchpad Option to choose whether to use Option: Advanced or Basic
advanced or basic touchpad
gestures/actions:
NOTE:
You must ensure that the IC2 driver is
installed before setting this item to
advanced, otherwise the touchpad
will not function.
Lid Open Option to resume the system when the Option: Enabled or Disabled
Resume notebook PC is opened
D2D Recovery Option to use D2D Recovery feature Option: Enabled or Disabled
GPT Partition • None:do nothing Option:
Recovery • Save: Choose to save current GPT [None]/[Save]/[Restore]
partition
• Restore: Restore the GPT partition
previously saved
• When end user chooses to save/restore
GPT partition, pop up the confirm
message again, then take action
immediately
• This option is automatically hidden if
there is no GPT partition

Clear GPT Option to erase GUID Partition Default Option: None

Partition
GPT Partition • Record of the saved GPT partition data. Option:
Record Show the date and time for the saved [None]/[Save]/[Restore]
record
• This option is automatically hidden if
there is no GPT partition

System Utilities 2-7

 Security 0

The Security tab shows parameters that safeguard and protect the computer from
unauthorized use.

5.0

Supervisor Password Is : Clear

Item Specific Help
User Password Is : Clear
HDD0 Password Is : Clear
HDD1 Password Is : Clear Supervisor Password controls
access to the whole setup
[Enter] utility. It can be used to bootup
Set Supervisor Password: when Password on boot is
Set User Password: [Enter]
[Enter] enabled.
Set HDD0 Password:
Set HDD1 Password: [Enter]
Password on Boot : [Disabled]

Secure Boot Mode: Standard

Erase all Secure Boot Setting: [Enter]
Select an UEFI file as trusted [Enter]
for executing:
Restore Secure Boot to [Enter]
Factory Default:
Current TPM (TCM) State: Enabled
Change TPM (TCM) State: [Enabled]
Clear TPM (TCM): [Clear]

Figure 2-3. BIOS Security

Table 2-3 describes the parameters shown in Figure 2-3.

Table 2-3. BIOS Security

Parameter Description Option

Supervisor Password Is Supervisor password setting Clear or Set
User Password Is User password setting Clear or Set
HDD0 Password Is Password setting of HDD installed on primary Clear or Set
IDE master
HDD1 Password Is Password setting of HDD installed on secondary Clear or Set
IDE master
Set Supervisor Password Option to set supervisor password N/A
Set User Password Option to set user password N/A
Set HDD0 Password Option to set password of HDD installed on N/A
primary IDE master

2-8 System Utilities

 Table 2-3. BIOS Security (Continued)

Parameter Description Option

Set HDD1 Password Option to set password of HDD installed on N/A
secondary IDE master
Password on Boot Shows if password is required during system Disabled or
boot Enabled

! CAUTION:
If Password-on-Boot authentication is
enabled, the BIOS password can only be
cleared by initiating the Crisis Disk Recovery
procedure.
Secure Boot Mode Prevents unauthorized boot media and Default
malicious software from loading during boot option:
Standard
Erase all Secure Boot Erase current Secure Boot settings N/A
setting
Select an UEFI file as Boot from an external UEFI file N/A
trusted for executing
Restore Secure Boot to Restore settings to factory defalts N/A
Factory Default:
Current TPM (TCM) This field indicates current TPM State. Current Disabled or
State TPM or TCM State description is according Enabled
current TPM or TCM is connected. Current TPM
State is displayed on BIOS Setup Utility no
matter Superviisor / User Password is set or not
and is grayed out item that can’t be modified
manually.
Change TPM (TCM) Change TPM State is displayed on BIOS Setup Disabled or
State Utility no matter Supervisor / User Password is Enabled
set or not. If Supervisor Password is not set, it
should be a grayed out item.
Default TPM state for UEFI Mode is set to
[Enabled] and requires Supervisor Password to
change the state.
[Disabled]: BIOS don't initial TPM 2.0 device and
hide the TPM 2.0 device in ACPI table, it makes
no TPM device in Windows device manager.
Change TPM state will support the items list in
left.
Clear TPM (TCM) Change TPM State is displayed on BIOS Setup Clear or Set
Utility no matter Supervisor / User Password is
set or not. If Supervisor Password is not set, it
should be a grayed out item.

System Utilities 2-9

 NOTE: NOTE:
When prompted to enter password, three attempts are allowed before system
halts. Resetting BIOS password may require computer be returned to dealer.

2-10 System Utilities

 Setting a Password 0

Perform the following to set user or supervisor passwords:

1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and
press Enter. The Set Supervisor Password dialog box appears.
NOTE: NOTE:
To change an existing password, refer to Changing a Password.

Figure 2-4. Set Supervisor Password

2. Type a new password in the Enter New Password field. Passwords are not case
sensitive and the length must not exceed 12 alphanumeric characters (A-Z, a-z, 0-9).
Retype the password in the Confirm New Password field.

+ IMPORTANT:
Use care when typing a password. Characters do not appear on the
screen.
3. Press Enter. After setting the password, the computer sets the User Password
parameter to Set.
NOTE: NOTE:
Password on Boot must be set to Enabled to activate password feature.
4. Press F10 to save changes and exit BIOS Setup Utility.

Removing a Password 0

Perform the following:

1. Use the ↑ and ↓ keys to highlight Set Supervisor Password and press Enter. The
Set Supervisor Password dialog box appears:

Figure 2-5. Set Supervisor Password

2. Type current password in Enter Current Password field and press Enter.
3. Press Enter twice without typing anything in Enter New Password and Confirm
New Password fields. Computer will set Supervisor Password parameter to
Clear.
4. Press F10 to save changes and exit the BIOS Setup Utility.

System Utilities 2-11

 Changing a Password 0

1. Use the ↑ and ↓ keys to highlight Set Supervisor Password and press Enter. The
Set Supervisor Password dialog box appears.

Figure 2-6. Set Supervisor Password

2. Type current password in Enter Current Password field and press Enter.
3. Type new password in Enter New Password field. Retype new password in
Confirm New Password field.
4. Press Enter. Computer sets Supervisor Password parameter to Set.
NOTE: NOTE:
Password on Boot must be set to Enabled to activate the password feature.
5. Press F10 to save changes and exit BIOS Setup Utility.

If the verification is OK, the screen will show as follows.

Figure 2-7. Setup Notice

The password setting is complete after the user presses Enter.

If the password entered does not match the current password, the screen shows the
Setup Warning dialog. (Figure 2-8)

Figure 2-8. Setup Warning: Invalid Password

2-12 System Utilities

 If new password and confirm new password strings do not match, the Setup Warning
dialog appears (Figure 2-9).

Figure 2-9. Setup Warning: Passwords Do Not Match

System Utilities 2-13

 Boot 0

The Boot tab allows changes to the order of boot devices used to load the operating
system. Bootable devices include the:
Onboard hard disk drive0
Onboard hard disk drive1
DVD drive in the module bay
USB floppy disk drive
IPv4 network drive
USB hard disk drive
USB CD-ROM drive
IPv6 network drive
Use ↑ and ↓ keys to select a device and press F5 or F6 to change the value.

5.0

Item Specific Help

Boot Mode [UEFI]
Secure Boot: [Enabled]
Select system Boot Mode
Boot priority order :
1. Windows Boot Manager
2. HDD0: WDC WD5000LPCX-21VHAT0
3. HDD1: SAMSUNG MZNLF128HCHP-00000
4. ATAPI CDROM : HL-DT-ST DVDRAM GUE1N
5. USB FDD :
6. Network Boot-IPV4
7. USB HDD: ADATA USB Flash drive
8. USB CDROM :
9. Network Boot-IPV6:

Figure 2-10. BIOS Boot

2-14 System Utilities

 Exit 0

The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility.

5.0

Item Specific Help

Exit Saving Changes
Exit Discarding Changes Exit System Setup and save
Load Setup Defaults your changes.

Figure 2-11. BIOS Exit

Table 2-4 describes the parameters in Figure 2-11.

Table 2-4. Exit Parameters

Parameter Description
Exit Saving Changes Exit BIOS utility and save setup item changes to system.
Exit Discarding Changes Exit BIOS utility without saving setup item changes to system.
Load Setup Defaults Load setup default values for all setup items.

System Utilities 2-15

 BIOS Flash Utilities 0

BIOS Flash memory updates are required for the following conditions:
New versions of system programs
New features or options
Restore a BIOS when it becomes corrupted.
Use the Flash utility to update the system BIOS Flash ROM.
NOTE: NOTE:
If a Crisis Recovery Disc is not available, create one before Flash utility is used.
NOTE: NOTE:
Do not install memory related drivers (XMS, EMS, DPMI) when Flash is used.
NOTE: NOTE:
The AC power adapter must be connected to the system and the system battery
charge must be above 30% when running Flash utility. If battery pack does not
contain power to finish loading BIOS Flash, do not boot system.
Perform the following to run Flash.
1. Prepare a bootable USB HDD.
2. Copy Flash Utility to a bootable USB HDD.
3. Boot system from the bootable USB HDD.
NOTE: NOTE:
Flash utility has auto execution function.

2-16 System Utilities

 WinFlash Utility 0

Perform the following to run the Flash Utility in Windows mode to flash the BIOS:
1. Copy the WinFlash executable ZAAA_102.EXE to desktop.
2. Plug in the AC power.

Figure 2-12. Connecting AC Power

! CAUTION:
The AC power adapter must be connected to the system and the system
battery charge must be above 30% when using WinFlash utility. If battery
capacity is insufficient to finish loading BIOS Flash, do not boot system.
3. Right-click the ZAAA_102.EXE and select Run as administrator.

Figure 2-13. Run as Admin

4. The User Account Control dialog box appears. Click Yes to continue.

Figure 2-14. User Account Control

System Utilities 2-17

 5. System will restart automatically and display the Flash BIOS Process as shown in
Figure 2-15.

Please do not remove the AC power!

Insyde H2OFFT (Flash Firmware Tool) Version 1.00.47.00

Copyright (c) 2015, Insyde Software Corp. All Rights Reserved.

Loading New BIOS Image File: Done

Current BIOS Model Name: ZAAA
New BIOS Model Name: ZAAA
Current System BIOS Version: V0.05T
New BIOS Image Version: V1.02

Figure 2-15. Flash Process

6. System will restart automatically when the Flash Process is finished.

7. When the Acer logo appears on the screen, press F2 during the POST to enter the
BIOS Setup Menu.

F2

Figure 2-16. F2 Key Location

8. Ensure the System BIOS Version has been updated.

Figure 2-17. System BIOS Version

2-18 System Utilities

 NOTE: NOTE:
The system battery charge must be above 30% and the AC adapter connected, in
order to flash the BIOS. If AC adapter is not connected, the following dialogs are
shown. (Figure 2-18 and Figure 2-19)

Figure 2-18. No AC Power Detected (1 or 2)

Figure 2-19. No AC Power Detected (2 of 2)

System Utilities 2-19

 DOS Flash Utility 0

Perform the following to run the Flash Utility in DOS mode to flash the BIOS:
1. Prepare a bootable USB Flash Disk.
2. Plug in the AC power and ensure the battery charge is over 30%.

Figure 2-20. Connecting AC Power

! CAUTION:
This feature is only functional when the AC power adapter is connected and
the battery charge must be above 30%. It is recommended to have the AC
adapter and Battery present when using Flash Utility in DOS mode.
NOTE: NOTE:
If AC power is not connected, the following message is shown (Figure 2-21). Plug
the AC power adapter to continue.

Figure 2-21. No AC Power Connect

3. Copy ZAAA_102.EXE to the bootable USB Flash disk.

4. Insert the USB Flash Disk into the system and power on the system.

Figure 2-22. Bootable USB Flash Disk

2-20 System Utilities

 5. When the Acer logo appears on the screen, press F2 to enter the BIOS Setup Menu.

F2

Figure 2-23. F2 Key Location

6. Under Main menu option, select ”F12 Boot Menu” item and then press Enter to
change the setting from Disabled to Enabled.

Figure 2-24. F12 Boot Menu Option

System Utilities 2-21

 7. Move to Boot menu option and select ”Boot Mode” item, then press Enter to
change the setting from UEFI to Legacy.

Figure 2-25. Legacy BIOS option

8. Press Enter to confirm the Legacy boot mode.

Figure 2-26. Legacy Boot Mode

9. Press Enter to confirm the change.

Figure 2-27. Confirming the Legacy Boot Mode

2-22 System Utilities

 10. Press F10 and confirm your selection to save the settings and exit the BIOS Menu
(Figure 2-28). The system will restart automatically.

Figure 2-28. Save Configuration Changes and Exit

11. Press F12 during the POST (power-on self-test) screen to enter the Boot Option
Menu.

F12

Figure 2-29. F12 Key Location

12. Select ”USB HDD” and press Enter to enter DOS mode.

Figure 2-30. Boot Option Menu Option

13. Run ZAAA_102.EXE under DOS mode to flash the BIOS from the USB Disk.

System Utilities 2-23

 14. System will restart automatically and display the Flash BIOS Process as shown in
Figure 2-31.

Please do not remove the AC power!

Insyde H2OFFT (Flash Firmware Tool) Version 1.00.47.00

Copyright (c) 2015, Insyde Software Corp. All Rights Reserved.

Loading New BIOS Image File: Done

Current BIOS Model Name: ZAAA
New BIOS Model Name: ZAAA
Current System BIOS Version: V0.05T
New BIOS Image Version: V1.02

Figure 2-31. Flash BIOS Process

15. When the Flash BIOS Process is finished, the system will automatically restart.
16. Press F2 when the POST screen is displayed to enter the BIOS Setup Menu.
17. Ensure the System BIOS Version is the same as the updated BIOS version.

Figure 2-32. System BIOS Version

! CAUTION:
The BIOS Boot menu item Boot Mode has to be set to Legacy mode before
starting flash BIOS to activate the DOS Flash feature. The system will restart
automatically when the DOS Flash process is finished. Then, user must change
Boot Mode to UEFI mode and enter OS. (The default parameter of Boot
Mode is set to UEFI mode.)

2-24 System Utilities

 Clearing BIOS Passwords 0

This section provides details about removing Insyde BIOS password.

If the BIOS password is incorrectly entered three times, an error message is displayed on
screen.
NOTE: NOTE:
If user is unable to obtain correct password then it must be unlocked.

The BIOS password can only be removed by software utility.

Removing Insyde BIOS Passwords 0

The BIOS password can only be removed by using the Backdoor Key and Backdoor
Password. To reset the BIOS password, perform the following three steps:

Step 1: Obtain Backdoor Key 0

To obtain the backdoor key, perform the following:

1. Shut down the system.
2. Press Power button and then Press F2 during the POST screen to enter the BIOS Setup
Menu.

F2

Figure 2-33. F2 Key Location

3. When the Enter Current Password dialog box appears, enter the wrong
password three times.

Figure 2-34. Enter Current Password

System Utilities 2-25

 4. The Select Item dialog box appears. Select Enter Unlock Password and press
Enter.

Figure 2-35. Enter Unlock Password

5. The system will generate a backdoor key (example here is 74821572). Keep this
screen shot for reference on the system with the locked BIOS password.

Figure 2-36. Backdoor Key

Step 2: Obtain Backdoor Password 0

To obtain the backdoor password, perform the following:

1. Prepare a bootable WINPEx64 USB Flash Disk.
2. Copy the UnlockHD_x64.EXE file to the WINPEx64 UFD.
3. To boot to WINPE, insert the WINPEx64 UFD to another computer or laptop, refer to
the Windows PE procedure in Using DMI Tools.
4. In Windows PE, input unlockhd_64 XXXXXXXX (Where XXXXXXXX is the Backdoor
key; example here is 74821572). The exe will generate a backdoor password
(example here is 61789574).

Figure 2-37. UnlockHD.EXE

2-26 System Utilities

 Step 3: Remove BIOS Password 0

1. On the system with the locked supervisor password (refer to Figure 2-36), enter the
generated backdoor password (example here is 61789574).

Figure 2-38. Backdoor Key

2. Press Enter after entering the backdoor password to enter the BIOS Setup Menu.
3. Under Security menu option, select ”Set Supervisor Password” and press
Enter to set the supervisor password.

Figure 2-39. Set Supervisor Password

4. Input the backdoor password again (example here is 61789574) in the Enter
current password field, then press Enter to apply next 3 fields to clear the
supervisor password.

Figure 2-40. Enter Supervisor Password

System Utilities 2-27

 5. The new setting has been changed and saved. Press Enter.

Figure 2-41. Set Password Success

6. Ensure the Supervisor Password Is option is set to Clear.

Figure 2-42. BIOS Password

NOTE: NOTE:
The BIOS Password can be also cleared by initiating the Crisis Disk Recovery
procedure.

2-28 System Utilities

 Removing Insyde HDD Password 0

To reset the HDD password, perform the following:

1. Press F2 during the POST screen to enter the BIOS Setup Menu.

F2

Figure 2-43. F2 Key Location

2. The Harddisk Security dialog box appears.

Figure 2-44. Harddisk Security

3. Press Enter to input the HDD password.

Figure 2-45. Enter HDD Password

4. When the user enters the wrong password, the system shows the Password check
Fail!! message.

Figure 2-46. Password Check Fail

System Utilities 2-29

 5. Press any key to continue and repeat Step 3 and Step 4 two more times.
6. When the user keys in the wrong password three times , the system shows the Error
Status dialog. Press Enter.

Figure 2-47. Error Status

7. The Select Item dialog box appears. Select Enter Unlock Password and press
Enter.

Figure 2-48. Enter Unlock Password

8. Press Enter to obtain a backdoor key. Record this backdoor key (example here is
68960818). Keep this screen shot for reference on the system with the locked HDD
password.

Figure 2-49. HDD Backdoor Key Window

For clearing the HDD password in Windows PE x64, follow these steps:
a. Copy UnlockHD_x64.exe to your Windows PE disk.
b. To boot to WinPE, refer to the Windows PE procedure in Using DMI Tools.

2-30 System Utilities

 c. In Windows PE x64, enter unlockHD_x64 XXXXXXXX, where XXXXXXXX is the
backdoor key (example here is 68960818). The exe will generate a backdoor
password (example here is 77648238).

Figure 2-50. Win PE Backdoor Password

9. On the system with the locked HDD password, enter the backdoor password
(example here is 77648238) in the window showing the backdoor key (Figure 2-49).
10. Press Enter after entering the backdoor password. The system will automatically
reboot to Windows.

Figure 2-51. Enter Backdoor Password

11. The HDD password has been cleared.

System Utilities 2-31

 Miscellaneous Tools 0

Using DMI Tools 0

The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM
(Electrically Erasable Programmable Read-Only Memory). Used in the DMI pool for
hardware management.
When the BIOS shows Verifying DMI pool data, it is checking that the table
correlates with the hardware before sending information to the operating system
(Windows, etc.).
There are two methods to update the DMI Pool Data as follows:

Method 1: DOS DMI Tools 0

To update the DMI Pool under DOS mode, perform the following:
1. Prepare a bootable USB Flash Disk.
2. Copy DQDMI.exe to the bootable USB Flash Disk.
3. Insert the USB Flash Disk and press Power button to turn on the system.

Figure 2-52. USB Flash Disk

4. Press F2 during the POST screen to enter the BIOS Setup Menu.

F2

Figure 2-53. F2 Key Location

2-32 System Utilities

 5. Under Main menu option, select ”F12 Boot Menu” item and then press Enter to
change the setting from Disabled to Enabled.

Figure 2-54. F12 Boot Menu Option

6. Move to Boot menu option and select ”Boot Mode” item, then press Enter to
change the setting from UEFI to Legacy.

Figure 2-55. Legacy BIOS option

7. Press Enter to confirm the Legacy boot mode.

Figure 2-56. Legacy Boot Mode

System Utilities 2-33

 8. Press Enter to confirm the change.

Figure 2-57. Confirming the Legacy Boot Mode

9. Press F10 and confirm your selection to save the settings and exit the BIOS Menu
(Figure 2-58). The system will restart automatically.

Figure 2-58. Save Configuration Changes and Exit

10. Press F12 during the POST (power-on self-test) screen to enter the Boot Option
Menu.

F12

Figure 2-59. F12 Key Location

2-34 System Utilities

 11. Select ”USB HDD” and press Enter to enter DOS mode.

Figure 2-60. Boot Option Menu Option

12. Type dqdmi and press Enter. To execute a specific function, input the command and
the associated parameter.

Figure 2-61. DMI Tools Main Menu Screen

System Utilities 2-35

 Read/Write Product Name 0

Execute DQDMI /Rp to read the product name.

C:\>DQDMI /Rp

====================================================
DQDMI - Quanta NB4 DMI tool for DOS
Version: 0.03 2013/04/11
Based on EEPROM V2.11 spec.

If you want to use SPACE character in your string,

please use ‘~’ to replace it.
====================================================

EEPROM data is :
F5-573
C:\>

Figure 2-62. Read Product Name

Execute DQDMI /Wp [string] (the max string length is 24 characters) to modify the
product name.

C:\>DQDMI /Wp F5-573

====================================================
DQDMI - Quanta NB4 DMI tool for DOS
Version: 0.03 2013/04/11
Based on EEPROM V2.11 spec.

If you want to use SPACE character in your string,

please use ‘~’ to replace it.
====================================================

Input data is :
F5-573

EEPROM data is :
F5-573
C:\>

Figure 2-63. Write Product Name

Enable/Disable SLIC (Software Licensing Internal Code) 0

Execute DQDMI /Rslic to read the SLC.

2-36 System Utilities

 C:\>DQDMI /Rslic

====================================================
DQDMI - Quanta NB4 DMI tool for DOS
Version: 0.03 2013/04/11
Based on EEPROM V2.11 spec.

If you want to use SPACE character in your string,

please use ‘~’ to replace it.
====================================================

EEPROM data is :
SLIC Remove
C:\>

Figure 2-64. Read SLIC

Execute DQDMI /WSLIC 0 to disable the SLC (for non-windows OS).

C:\>DQDMI /Wslic 0

====================================================
DQDMI - Quanta NB4 DMI tool for DOS
Version: 0.03 2013/04/11
Based on EEPROM V2.11 spec.

If you want to use SPACE character in your string,

please use ‘~’ to replace it.
====================================================

Input data is :
0 - Remove SLIC

EEPROM data is :
SLIC Remove
C:\>

Figure 2-65. Disable SLIC

System Utilities 2-37

 Execute DQDMI /Wslic 1 to enable the SLC (for windows OS).

C:\>DQDMI /Wslic 1

====================================================
DQDMI - Quanta NB4 DMI tool for DOS
Version: 0.03 2013/04/11
Based on EEPROM V2.11 spec.

If you want to use SPACE character in your string,

please use ‘~’ to replace it.
====================================================

Input data is :
1 - Restore SLIC

EEPROM data is :
SLIC Exist
C:\>

Figure 2-66. Enable SLIC

2-38 System Utilities

 Read/Write LAN MAC Address 0

Execute DQDMI /Rmac to read the LAN MAC address.

C:\>DQDMI /Rmac

====================================================
DQDMI - Quanta NB4 DMI tool for DOS
Version: 0.03 2013/04/11
Based on EEPROM V2.11 spec.

If you want to use SPACE character in your string,

please use ‘~’ to replace it.
====================================================

EEPROM data is :
FFFFFFFFFFFF
C:\>

Figure 2-67. Read LAN MAC Address

ExecuteDQDMI /Wmac [string] (the max string length is 6 characters) to write the
LAN MAC address.

C:\>DQDMI /WMAC FFFFFFFFFFFF

====================================================
DQDMI - Quanta NB4 DMI tool for DOS
Version: 0.03 2013/04/11
Based on EEPROM V2.11 spec.

If you want to use SPACE character in your string,

please use ‘~’ to replace it.
====================================================

Input data is :
FFFFFFFFFFFF

EEPROM data is :
FFFFFFFFFFFF
C:\>

Figure 2-68. Write LAN MAC Address

System Utilities 2-39

 Read/Write Mainboard Serial Number 0

Execute DQDMI /Rmbsn to read the mainboard serial number.

C:\>DQDMI /RMBSN

====================================================
DQDMI - Quanta NB4 DMI tool for DOS
Version: 0.03 2013/04/11
Based on EEPROM V2.11 spec.

If you want to use SPACE character in your string,

please use ‘~’ to replace it.
====================================================

EEPROM data is :
NB13110033020003C7600
C:\>

Figure 2-69. Read Mainboard Serial Number

Execute DQDMI /Wmbsn [string] (the max string length is 22 characters) to write
the mainboard serial number.

C:\>DQDMI /WMBSN 1234567890123456789012

====================================================
DQDMI - Quanta NB4 DMI tool for DOS
Version: 0.03 2013/04/11
Based on EEPROM V2.11 spec.

If you want to use SPACE character in your string,

please use ‘~’ to replace it.
====================================================

Input data is :
1234567890123456789012

EEPROM data is :
1234567890123456789012
C:\>

Figure 2-70. Write Mainboard Serial Number

2-40 System Utilities

 Read/Write F/G Serial Number 0

Execute DQDMI /Rfgsn to read the F/G serial number.

C:\>DQDMI /RFGSN

====================================================
DQDMI - Quanta NB4 DMI tool for DOS
Version: 0.03 2013/04/11
Based on EEPROM V2.11 spec.

If you want to use SPACE character in your string,

please use ‘~’ to replace it.
====================================================

EEPROM data is :
N9L13WW0023020003C7600
C:\>

Figure 2-71. Read F/G Serial Number

Execute DQDMI /Wfgsn [string] (the max string length is 22 characters) to write
the F/G serial number.

C:\>DQDMI /WFGSN 1234567890123456789012

====================================================
DQDMI - Quanta NB4 DMI tool for DOS
Version: 0.03 2013/04/11
Based on EEPROM V2.11 spec.

If you want to use SPACE character in your string,

please use ‘~’ to replace it.
====================================================

Input data is :
1234567890123456789012

EEPROM data is :
1234567890123456789012
C:\>

Figure 2-72. Write F/G Serial Number

System Utilities 2-41

 Read/Write Asset Tag 0

Execute DQDMI /Rasset to read the asset tag.

C:\>DQDMI /RASSET

====================================================
DQDMI - Quanta NB4 DMI tool for DOS
Version: 0.03 2013/04/11
Based on EEPROM V2.11 spec.

If you want to use SPACE character in your string,

please use ‘~’ to replace it.
====================================================

EEPROM data is :
12345678901234567890123456789012
C:\>

Figure 2-73. Read Asset Tag

Execute DQDMI /Wasset [string] (the max string length is 32 characters) to write
the asset tag.

C:\>DQDMI /Wasset 12345678901234567890123456789012

====================================================
DQDMI - Quanta NB4 DMI tool for DOS
Version: 0.03 2013/04/11
Based on EEPROM V2.11 spec.

If you want to use SPACE character in your string,

please use ‘~’ to replace it.
====================================================

Input data is :
12345678901234567890123456789012

EEPROM data is :
12345678901234567890123456789012
C:\>

Figure 2-74. Write Asset Tag

2-42 System Utilities

 Read/Write Manufacture Name 0

Execute DQDMI /Rm to read the manufacture name.

C:\>DQDMI /RM

====================================================
DQDMI - Quanta NB4 DMI tool for DOS
Version: 0.03 2013/04/11
Based on EEPROM V2.11 spec.

If you want to use SPACE character in your string,

please use ‘~’ to replace it.
====================================================

EEPROM data is :
ACER
C:\>

Figure 2-75. Read Manufacture Name

ExecuteDQDMI /Wm [string] (the max string length is 15 characters) to modify the
manufacture name.

C:\>DQDMI /Wm Acer

====================================================
DQDMI - Quanta NB4 DMI tool for DOS
Version: 0.03 2013/04/11
Based on EEPROM V2.11 spec.

If you want to use SPACE character in your string,

please use ‘~’ to replace it.
====================================================

Input data is :
Acer

EEPROM data is :
Acer
C:\>

Figure 2-76. Write Manufacture Name

System Utilities 2-43

 Read/Write UUID 0

Execute DQDMI /RUUID to read the UUID.

C:\>DQDMI /RUUID

====================================================
DQDMI - Quanta NB4 DMI tool for DOS
Version: 0.03 2013/04/11
Based on EEPROM V2.11 spec.

If you want to use SPACE character in your string,

please use ‘~’ to replace it.
====================================================

EEPROM data is :
4A9978281E5EA6635E0DFFFFFFFFFFFF
C:\>

Figure 2-77. Read UUID

Execute DQDMI /Wuuid [string] (the max string length is 16 characters) to write
the UUID.

C:\>DQDMI /WUUID 12345678901234567890123456789012

====================================================
DQDMI - Quanta NB4 DMI tool for DOS
Version: 0.03 2013/04/11
Based on EEPROM V2.11 spec.

If you want to use SPACE character in your string,

please use ‘~’ to replace it.
====================================================

Input data is :
12345678901234567890123456789012

EEPROM data is :
12345678901234567890123456789012
C:\>

Figure 2-78. Write UUID

2-44 System Utilities

 Execute DQDMI /GWuuid to write the UUID by auto generate

C:\>DQDMI /GWUUID

====================================================
DQDMI - Quanta NB4 DMI tool for DOS
Version: 0.03 2013/04/11
Based on EEPROM V2.11 spec.

If you want to use SPACE character in your string,

please use ‘~’ to replace it.
====================================================

EEPROM data is :
7A5F2234E15FC4A5C25DFFFFFFFFFFFF
C:\>

Figure 2-79. Write UUID by Auto-generate

13. Press and hold the Power button for 4 seconds to sync memory map data into
EEPROM (System will turn off).

Figure 2-80. Save EEPROM Data

NOTE: NOTE:
When using any of the write options, restart the system to make the new DMI data
effective.

! CAUTION:
Do not remove the AC power directly while updating the data, it may cause
the EEPROM data corrupted or the loss of new EEPROM data.

System Utilities 2-45

 Method 2: WINPE DMI Tools 0

To update the DMI Pool under Windows mode, perform the following:
1. Prepare a bootable WINPE x64 USB Flash Disk.
2. Copy WQDMIx64.EXE to the WINPE x64 USB Flash Disk. Rename the filename from
WQDMIx64.EXE to WQDMI.EXE.
3. Insert the WINPE x64 USB Flash Disk and press Power button to turn on the system.

Figure 2-81. Power Key Location

4. Press F2 during the POST screen to enter the BIOS Setup Menu.

F2

Figure 2-82. F2 Key Location

2-46 System Utilities

 5. Under Main menu option, select ”F12 Boot Menu” item and then press Enter to
change the setting from Disabled to Enabled.

Figure 2-83. F12 Boot Menu Option

6. Press F10 and confirm your selection to save the settings and exit the BIOS Menu
(Figure 2-84). The system will restart automatically.

Figure 2-84. Save Configuration Changes and Exit

System Utilities 2-47

 7. Press F12 during the POST (power-on self-test) screen to enter the Boot Option
Menu.

F12

Figure 2-85. F12 Key Location

8. Select ”USB HDD” and press Enter to enter WINPE x64 mode.

Figure 2-86. Boot Option Menu Option

9. Execute the following commands to switch to disk D.

Figure 2-87. WINPE Mode

2-48 System Utilities

 10. Type wqdmi and press Enter (Figure 2-87). To execute a specific function, input the
command and the associated parameter as shown in Figure 2-88.

Figure 2-88. DMI Tools Main Menu Screen

System Utilities 2-49

 Read/Write Product Name 0

Execute WQDMI /Rp to read the product name.

D:\>wqdmi /Rp
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================

EEPROM data is :
Aspire F5-573

Figure 2-89. Read Product Name

Execute WQDMI /Wp [string] (the max string length is 24 characters) to modify the
product name.

D:\>wqdmi /Wp “Aspire F5-573”

====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================
Input data is :
Aspire F5-573

EEPROM data is :
Aspire F5-573

Figure 2-90. Write Product Name

2-50 System Utilities

 Enable/Disable SLIC (Software Licensing Internal Code) 0

Execute WQDMI /Rslic to read the SLIC.

D:\>wqdmi /RSLIC
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================

EEPROM data is :
SLIC Remove

Figure 2-91. Read SLIC

Table 2-5 describes the enable/disable SLIC mapping parameters.

Table 2-5. SLIC Mapping Parameters

OS SKU OA2.1 (SLIC)

Windows 7 / Windows XP Enable
Windows 8 Standard Disable
Windows 8 Professional Enable
Non-Windows OS (Linpus) Disable

Execute WQDMI /Wslic 0 to disable or remove the SLIC (for Win 8 Standard and
non-Windows OS).

D:\>wqdmi /WSLIC 0
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================

Input data is :
0 - Remove SLIC

EEPROM data is :
SLIC Remove

Figure 2-92. Disable SLIC

System Utilities 2-51

 Execute WQDMI /Wslic 1 to enable or restore the SLIC (for Win 7/XP and Win 8 Pro
OS).

D:\>wqdmi /WSLIC 1
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================

Input data is :
1 - Restore SLIC

EEPROM data is :
SLIC Exist

Figure 2-93. Enable SLIC

2-52 System Utilities

 Read/Write LAN MAC Address 0

Execute WQDMI /Rmac to read the LAN MAC address.

D:\>WQDMI /RMAC
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================

EEPROM data is :
2C600C373F71

Figure 2-94. Read LAN MAC Address

ExecuteWQDMI /Wmac [string] (the max string length is 6 characters) to write the
LAN MAC address.

D:\>WQDMI /WMAC 2C600C373F71

====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================

Input data is :
2C600C373F71

EEPROM data is :
2C600C373F71

Figure 2-95. Read LAN MAC Address

System Utilities 2-53

 Read/Write Mainboard Serial Number 0

Execute WQDMI /Rmbsn to read the mainboard serial number.

D:\>WQDMI /RMBSN
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================

EEPROM data is :
NBMVH11001452136D87600

Figure 2-96. Read Mainboard Serial Number

Execute WQDMI /Wmbsn [string] to write the mainboard serial number.

D:\>WQDMI /WMBSN NBMVH11001452136D87600

====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================

Input data is :
NBMVH11001452136D87600

EEPROM data is :
NBMVH11001452136D87600

Figure 2-97. Write Mainboard Serial Number

2-54 System Utilities

 Read/Write F/G Serial Number 0

Execute WQDMI /Rfgsn to read the F/G serial number.

D:\>WQDMI /RFGSN
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================

EEPROM data is :
NBMVH11001452136D87600

Figure 2-98. Read F/G Serial Number

Execute WQDMI /Wfgsn [string] to write the F/G serial number.

D:\>WQDMI /WFGSN NBMVH11001452136D87600

====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================

Input data is :
NBMVH11001452136D87600

EEPROM data is :
NBMVH11001452136D87600

Figure 2-99. Write F/G Serial Number

System Utilities 2-55

 Read/Write Asset Tag 0

Execute WQDMI /Rasset to read the asset tag.

D:\>WQDMI /RASSET
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================

EEPROM data is :
12345678901234567890123456789012

Figure 2-100. Read Asset Tag

Execute WQDMI /Wasset [string] to write the asset tag.

D:\>WQDMI /WASSET 12345678901234567890123456789012

====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================

Input data is :
12345678901234567890123456789012

EEPROM data is :
12345678901234567890123456789012

Figure 2-101. Write Asset Tag

2-56 System Utilities

 Read/Write Manufacture Name 0

Execute WQDMI /Rm to read the manufacture name.

D:\>WQDMI /RM
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================

EEPROM data is :
Acer

Figure 2-102. Read Manufacture Name

Execute WQDMI /Wm [string] to modify the manufacture name.

D:\>WQDMI /WM ACER

====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================

Input data is :
ACER

EEPROM data is :
ACER

Figure 2-103. Write Manufacture Name

System Utilities 2-57

 Read/Write UUID 0

Execute WQDMI /Ruuid to read the UUID.

D:\>WQDMI /RUUID
====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================

EEPROM data is :
5D6A9C40BF11409D947E2C600C373F71

Figure 2-104. Read UUID

Execute WQDMI /Wuuid [string] to write the UUID.

D:\>WQDMI /WUUID 12345678901234567890

====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================

Input data is :
12345678901234567890

EEPROM data is :
12345678901234567890000000000000

Figure 2-105. Write UUID

2-58 System Utilities

 Execute WQDMI /GWuuid to write the UUID by auto generate.

D:\>WQDMI /GWUUID 12345678901234567890

====================================================
WQDMI - Quanta NB4 DMI tool for Windows
Version: 0.04 2015/01/21
Based on EEPROM V2.11 spec.
If you want to use SPACE character in your string,
just type the characters in “ ”.
for example “ABC 123”.
type “WQDMI /h” or “WQDMI” for help
====================================================

EEPROM data is :
EC0182B0469428E08E76969A930839E7

EEPROM data is :
EC0182B0469428E08E76969A930839E7

Figure 2-106. Write UUID by Auto-generate

11. At the command prompt, type wpeutil shutdown to sync memory map data into
EEPROM (System will shutdown). Alternatively, turn off the system by pressing and
holding the Power button for 4 seconds.

D:\> wpeutil shutdown

Figure 2-107. WQDMI Command Prompt

NOTE: NOTE:
When using any of the write options, restart the system to make the new DMI data
effective.

! CAUTION:
Do not remove the AC power directly while updating the data (during
shutdown process), it may cause the EEPROM data corrupted or the loss of
new EEPROM data.

System Utilities 2-59

 Crisis Disk Recovery 0

1. Prepare a bootable USB Flash Disk.

NOTE: NOTE:
The USB flash disk must be in FAT32 or FAT16 format. The USB flash disk in either
NTFS or exFAT format cannot be used.
2. Copy the ZAAA.FD file to the USB flash disk root directory.
3. Power off the system and ensure the AC adapter is plugged into the system
4. Insert the USB Flash Disk into the system.USB Flash Disk
5. Press and hold the Fn + Esc keys, and then press the Power button.

Power button
Press simultaneously

Figure 2-108. Keyboard Key Location

6. When Power LED starts blinking and the LCD panel is dark, release the Fn + Esc keys
and the Power button.

Figure 2-109. Crisis Recovery Proceeding

7. The system will enter crisis mode to flash the BIOS (The process takes about 3-5
minutes).
8. The Power LED will stop blinking and turn off when the Crisis Recovery Process is
finished. Press the Power button to turn on the computer.

Figure 2-110. Crisis Recovery Finished

2-60 System Utilities

 9. When the Acer logo appears on the screen, press F2 during the POST (power-on
self-test) screen to enter the BIOS.

F2

Figure 2-111. Crisis Recovery Process

10. Ensure the System BIOS Version is the same as the crisis BIOS version.

Figure 2-112. HDD password cleared

System Utilities 2-61

2-62 System Utilities
 CHAPTER 3
Machine Maintenance Procedures
 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . .3-8
ODD (Optical Disk Drive) Module Removal . . . . . . . . . . . . . .3-10
HDD (Hard Disk Drive) Door Removal. . . . . . . . . . . . . . . . . . .3-12
HDD (Hard Disk Drive) Module Removal . . . . . . . . . . . . . . . .3-14
DIMM (Dual In-line Memory Module) Removal . . . . . . . . . . .3-16
SSD (Solid State Drive) Module Removal . . . . . . . . . . . . . . . .3-18
Base Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-20
Speaker Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-22
Battery Pack Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23
WLAN (Wireless Local Area Network) Module Removal . . . .3-24
I/O Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-26
Fan Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-28
Heatsink (Discrete) Removal . . . . . . . . . . . . . . . . . . . . . . . . . .3-30
Heatsink (UMA) Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-32
Mainboard Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-34
RTC Battery Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-37
Touchpad Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . .3-38
LCD Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-40
DC-in Jack Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-43
Top Assembly Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-44
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . 3-45
LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . .3-45
LCD Bezel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-46
LCD Panel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-48
Camera Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-50
LCD Hinge Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-51
eDP and Camera Cable Removal . . . . . . . . . . . . . . . . . . . . . . .3-53
WLAN Antenna Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-54
LCD Module Reassembly Process . . . . . . . . . . . . . . . . . . . . . . . . 3-56
Replacing the WLAN Antenna. . . . . . . . . . . . . . . . . . . . . . . . .3-56
Replacing the eDP and Camera Cable. . . . . . . . . . . . . . . . . . .3-58
Replacing the LCD Hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-61
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-63
Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . .3-65
Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-66
Main Unit Reassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . 3-67

3-2
Replacing the Top Assembly . . . . . . . . . . . . . . . . . . . . . . . . . .3-67
Replacing the DC-in Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-68
Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . .3-69
Replacing the Touchpad Module . . . . . . . . . . . . . . . . . . . . . .3-71
Replacing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-73
Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-74
Replacing the Heatsink (UMA) . . . . . . . . . . . . . . . . . . . . . . . .3-76
Replacing the Heatsink (Discrete) . . . . . . . . . . . . . . . . . . . . . .3-78
Replacing the Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-80
Replacing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-81
Replacing the WLAN (Wireless Local Area Network) Module3-83
Replacing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . .3-84
Replacing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . .3-85
Replacing the Base Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-86
SSD (Solid State Drive) Module Removal . . . . . . . . . . . . . . . .3-89
Replacing the DIMM (Dual In-line Memory Module). . . . . . .3-90
Replacing the HDD (Hard Disk Drive) Module . . . . . . . . . . . .3-91
Replacing the HDD (Hard Disk Drive) Door . . . . . . . . . . . . . .3-93
Replacing the ODD (Optical Disk Drive) Module . . . . . . . . . .3-94

3-3
3-4
Machine Maintenance Procedures

Introduction 0

This chapter contains general information about the computer, a list of tools needed to
do the required maintenance and step by step procedures on how to remove and install
components from the computer.

General Information 0

The product previews seen in the following procedures may not represent the final
product color or configuration. Cable paths and positioning may also differ from the
actual model. During the removal and installation of components, make sure all
available cable channels and clips are used and that the cables are installed in the same
position.
All prerequisites must be completed prior to starting maintenance.

Recommended Equipment 0

The following equipment are recommended to do the following maintenance

procedures:
Wrist grounding strap and conductive mat
Philips screwdriver
Plastic tweezers
Flat plastic pry

Machine Maintenance Procedures 3-5

Pre-disassembly Instructions 0

Do the following prior to starting any maintenance procedures:

1. Place the system on a stable work surface.
2. Remove AC adapter (A) from the system and peripherals (Figure 3-1).
3. Remove all cables from system.

Figure 3-1. AC Adapter Outlet

4. Remove the SD card from the SD card slot (B) (Figure 3-2).

Figure 3-2. SD Card Removal

NOTE: NOTE:
Make sure the system is completely powered off.

3-6 Machine Maintenance Procedures

Disassembly Process 0

The disassembly process is divided into the following sections:

Main unit disassembly
LCD module disassembly
The flowcharts provided in the succeeding disasembly sections illustrate the entire
disassembly sequence. Observe the order of the sequence to avoid damage to any of the
hardware components. For example, when removing the mainboard, remove first the
battery, the ODD module, and the Base Cover in that order.

Table 1-1. Main Screw List

Size Quantity Acer Part No.
M2.5*3.5-I(BZN)(NYLOK)IRON 6 86.MSTN7.001
M2.0*3.0-I(BZN)(NYLOK)IRON 23 (Discrete) 86.GDEN7.001
21 (UMA)
M2.0*2.0- I(BNI)(NYLOK)IRON 5 86.G55N7.001
M2.5*7-I(BNI)(NYLOK)(D5,T0.8)IRON 22 86.MVHN7.002
M3*0.5+3.5I IRON 4 86.TDY07.003

Machine Maintenance Procedures 3-7

Main Unit Disassembly Process 0

Main Unit Disassembly Flowchart 0

ODD HDD cover

SSD HDD Module Memory

Base Cover

Speaker Battery

USB Board WLAN Module Fan LCD Module

Heatsink

Mainboard DC-In Jack

Touchpad
RTC Battery
Module

Top Assembly

Table 1-2. Main Unit Screw List

Step Size Quantity Acer Part No.
ODD Module Removal M2.0 x 3.0 2 86.GDEN7.001
M2.5 x 7.0 15 86.MVHN7.002
Base Cover Removal
M2.0 x 3.0 3 86.GDEN7.001
HDD Module Removal M3.0 x 3.5 4 86.TDY07.003
WLAN Module Removal M2.0 x 3.0 1 86.GDEN7.001
5 (Discrete)
Heatsink Removal M2.0 x 3.0 86.GDEN7.001
3 (UMA)

3-8 Machine Maintenance Procedures

 Step Size Quantity Acer Part No.
Fan Removal M2.5 x 7.0 2 86.MVHN7.002
LCD Module Removal M2.5 x 7.0 2 86.MVHN7.002
Mainboard Removal M2.0 x 3.0 2 86.GDEN7.001
Touchpad Board Removal M2.0 x 2.0 5 86.G55N7.001

NOTE: NOTE:
The keyboard is included as part of the top assembly and can not be disassembled.
In the event that the keyboard is damaged, replace the entire top assembly.

Machine Maintenance Procedures 3-9

 ODD (Optical Disk Drive) Module Removal 0

1. Remove one (1) screw from the base cover (Figure 3-3).

Figure 3-3. Optical Drive Screw Location

2. Slide the ODD module (A) out of the system (Figure 3-4).

Figure 3-4. ODD Module Removal

3-10 Machine Maintenance Procedures

 3. Remove the ODD bezel (B) from the ODD tray by first prying from the right side (C) of
the ODD tray, and then prying from the left side (D) (Figure 3-5).

B D

B
C

Figure 3-5. ODD Bezel Removal

4. Remove (2) screws from the ODD bracket (Figure 3-6).

5. Remove the ODD bracket (D) (Figure 3-6).

Figure 3-6. ODD Bracket Removal

ID Size Torque Quantity Screw Type

Red
Call out M2.5*7.0 3.0±0.15KGF/CM 1

Green
M2.0*3.0 2.0±0.2KGF/CM 2
Call out

Machine Maintenance Procedures 3-11

 HDD (Hard Disk Drive) Door Removal 0

Prerequisite:

1. Remove three (3) screws from the HDD door (Figure 3-18).

Figure 3-7. HDD Door Removal

2. Lift the right side of the HDD door (A) away from the system and remove the HDD
door (A) (Figure 3-8).

Figure 3-8. HDD Door Removal

3-12 Machine Maintenance Procedures

 ID Size Torque Quantity Screw Type
Red
Call out M2.5*7.0 3.0±0.15KGF/CM 3

Machine Maintenance Procedures 3-13

 HDD (Hard Disk Drive) Module Removal 0

Prerequisite:
HDD (Hard Disk Drive) Door Removal

1. Find the HDD module (C) in the system (Figure 3-9).

D
F
C E

Figure 3-9. Component Locations

2. Grasp and remove the HDD module (C) from the mainboard connector (A)
(Figure 3-10).

Figure 3-10. HDD Module Removal

3-14 Machine Maintenance Procedures

 3. Remove four (4) screws (B) from the HDD brackets (A) (Figure 3-11).

Figure 3-11. HDD Bracket with Mylar Removal

4. Grasp and remove the HDD brackets with mylar (D) (Figure 3-12).

Figure 3-12. HDD Bracket with Mylar Removal

ID Size Torque Quantity Screw Type

B M3.0*3.5 3.2±0.2KGF/CM 4

Machine Maintenance Procedures 3-15

 DIMM (Dual In-line Memory Module) Removal 0

Prerequisite:
HDD (Hard Disk Drive) Door Removal

1. Find the DIMM (D) (E) in the system (refer to Figure 3-9).
2. Push the DIMM clips (A) outwards (Figure 3-13).

A A

Figure 3-13. DIMM Removal

3. Remove the DIMM from the mainboard connector (B) (Figure 3-14).
4. Push the DIMM clips (C) outwards (Figure 3-14).

C C

Figure 3-14. DIMM Removal

3-16 Machine Maintenance Procedures

 5. Remove the DIMM from the mainboard connector (F) (Figure 3-15).

Figure 3-15. DIMM Removal

Machine Maintenance Procedures 3-17

 SSD (Solid State Drive) Module Removal 0

Prerequisite:
HDD (Hard Disk Drive) Door Removal

1. Find the SSD (F) in the system (Figure 3-9).

2. Remove one screw securing the SSD module in place (Figure 3-16).

Figure 3-16. SSD Removal

3. Remove the SSD (F) from the mainboard connector (A) (Figure 3-17).

Figure 3-17. SSD Removal

3-18 Machine Maintenance Procedures

 ID Size Torque Quantity Screw Type
Red
M2.0*3.0 2.0±0.2KGF/CM 1
Call out

Machine Maintenance Procedures 3-19

 Base Cover Removal 0

Prerequisite:
ODD (Optical Disk Drive) Module Removal
HDD (Hard Disk Drive) Module Removal

1. Disconnect the speaker cable (A) from the mainboard connector (Figure 3-18).
2. Remove seventeen (17) screws from the base cover (Figure 3-18).

Figure 3-18. Base Cover Removal

3. Carefully pry up the base cover starting from the left corner of the system
(Figure 3-19).

Figure 3-19. Base Cover Removal

3-20 Machine Maintenance Procedures

 4. Grasp and remove the base cover from the system (Figure 3-20).

Figure 3-20. Base Cover Removal

ID Size Torque Quantity Screw Type

Red
Call out M2.5*7.0 3.0±0.15KGF/CM 14

Green
M2.0*3.0 2.0±0.2KGF/CM 3
Call out

Machine Maintenance Procedures 3-21

 Speaker Module Removal 0

Prerequisite:
Base Cover Removal

1. Place the base cover on a flat surface (Figure 3-21).

2. Remove the speaker cable (A) from the cable guides (Figure 3-21).

Figure 3-21. Speaker Module Removal

3. Carefully pry up the speaker module (B) and remove it (Figure 3-22).

Figure 3-22. Speaker Module Removal

3-22 Machine Maintenance Procedures

 Battery Pack Removal 0

Prerequisite:
Base Cover Removal

1. Find the battery pack (A) in the system (Figure 3-23).

2. Disconnect the battery cable from the mainboard connector (B) (Figure 3-23).

WEEE Annex VII Component: Battery

B

Figure 3-23. Battery Pack Removal

3. Remove the battery pack (A) from the system (Figure 3-24).

Figure 3-24. Battery Pack Removal

+ IMPORTANT:
Follow local regulations for battery disposal.

Machine Maintenance Procedures 3-23

 WLAN (Wireless Local Area Network) Module Removal 0

Prerequisite:
Battery Pack Removal

1. Find the WLAN module (A) on the top assembly (Figure 3-25).

Figure 3-25. Component Locations

2. Disconnect WLAN antennas (A) connected to the WLAN card (Figure 3-26).
3. Remove one (1) screw (B) securing the WLAN module in place (Figure 3-26).

B
WEEE Annex VII Component:
WLAN Module

Figure 3-26. WLAN Module Removal

3-24 Machine Maintenance Procedures

 4. Remove the WLAN module (A) from the mainboard connector (C) (Figure 3-27).

A C

Figure 3-27. WLAN Module Removal

ID Size Torque Quantity Screw Type

B M2.0*3.0 2.0±0.2KGF/CM 1

Machine Maintenance Procedures 3-25

 I/O Board Removal 0

Prerequisite:
Battery Pack Removal

1. Find the I/O board (B) on the top assembly (Figure 3-25).
2. Disconnect the I/O board FFC (A) from the mainboard connector (C) (Figure 3-28).
3. Peel off the I/O board FFC (A) from its adhesives (Figure 3-28).
4. Remove one (1) screw (D) securing the I/O board (B) in place (Figure 3-28).

C
A
D

Figure 3-28. I/O Board Removal

3-26 Machine Maintenance Procedures

 5. Remove the I/O board (B) from the top assembly (Figure 3-29).

Figure 3-29. I/O Board Removal

6. Disconnect the I/O board FFC (A) from the the I/O board connector (E) (Figure 3-30).

E A

Figure 3-30. I/O Board Removal

! CAUTION:
I/O board FFC (Flexible Flat Circuit) can be damaged if removed while the
mainboard connector and the I/O board connector are locked.

ID Size Torque Quantity Screw Type

D M2.0*3.0 2.0±0.2KGF/CM 1

Machine Maintenance Procedures 3-27

 Fan Removal 0

Prerequisite:
Battery Pack Removal

1. Find the fan (C) on the top assembly (refer to Figure 3-25).
2. Disconnect the fan cable (D) from the mainboard connector (E) (Figure 3-31).
3. Remove two (2) screws (A) securing the fan in place (Figure 3-31).

C
A

E D

Figure 3-31. Fan Removal

3-28 Machine Maintenance Procedures

 4. Remove the fan (C) from the top assembly (refer to Figure 3-32).

Figure 3-32. Fan Removal

ID Size Torque Quantity Screw Type

A M2.5*7.0 3.0±0.15KGF/CM 2

Machine Maintenance Procedures 3-29

 Heatsink (Discrete) Removal 0

Prerequisite:
Fan Removal

1. Find the heatsink (A) on the mainboard (Figure 3-33).

2. Remove five (5) screws (B) in reverse numerical order from five (5) to one (1) securing
the GPU and CPU heatsink in place (Figure 3-33).

5
1

B
A
4
3 2

Figure 3-33. Heatsink (Discrete) Removal

3-30 Machine Maintenance Procedures

 3. Remove the heatsink (A) from the mainboard (Figure 3-34).

Figure 3-34. Heatsink (Discrete) Removal

ID Size Torque Quantity Screw Type

B M2.0*3.0 2.0±0.2KGF/CM 5

Machine Maintenance Procedures 3-31

 Heatsink (UMA) Removal 0

Prerequisite:
Fan Removal

1. Find the heatsink (A) on the mainboard (Figure 3-35).

2. Remove three (3) screws (B) in reverse numerical order from three (3) to one (1)
securing the CPU heatsink in place (Figure 3-35).

B
A

2
3

Figure 3-35. Heatsink (UMA) Removal

3-32 Machine Maintenance Procedures

 3. Remove the heatsink (A) from the mainboard (Figure 3-36).

Figure 3-36. Heatsink (UMA) Removal

ID Size Torque Quantity Screw Type

B M2.0*3.0 2.0±0.2KGF/CM 3

Machine Maintenance Procedures 3-33

 Mainboard Removal 0

Prerequisite:
HDD (Hard Disk Drive) Module Removal,
DIMM (Dual In-line Memory Module) Removal,
SSD (Solid State Drive) Module Removal,
WLAN (Wireless Local Area Network) Module Removal,
and Heatsink (Discrete) Removal or Heatsink (UMA) Removal

1. Find the mainboard (A) on the top assembly (Figure 3-37).

2. Remove the keyboard connector tape (I) from the keyboard connector (J)
(Figure 3-37).

WEEE Annex VII Component:

Mainboard

J
I

Figure 3-37. Mainboard Removal

3. Disconnect the eDP cable from the mainboard connector (C) (refer to Figure 3-38).
4. Disconnect the touchpad FPC from the mainboard connector (D) (refer to
Figure 3-38).
5. Disconnect the keyboard FPC from the mainboard connector (E) (refer to
Figure 3-38).
6. Disconnect the I/O board FFC from the mainboard connector (F) (refer to Figure 3-38).
7. Disconnect the DC-in cable from the mainboard connector (G) (refer to Figure 3-38).
8. Disconnect the keyboard backlight FPC from the mainboard connector (H) (for select
models only) (refer to Figure 3-38).

3-34 Machine Maintenance Procedures

 9. Remove two (2) screws (B) securing the mainboard in place (Figure 3-38).

B
G
C
H

F
E D

Figure 3-38. Mainboard Removal

10. Remove the mainboard from the top assembly (Figure 3-39).

Figure 3-39. Mainboard Removal

Machine Maintenance Procedures 3-35

 ! CAUTION:
Touchpad FPC (Flexible Printed Circuit), keyboard FPC, keyboard backlight
FPC, and I/O board FFC (Flexible Flat Circuit), can be damaged if removed
while the mainboard connectors are locked.

Figure 3-40. Mainboard

+ IMPORTANT:
Circuit boards >10 cm² have been highlighted with a yellow rectangle as
shown in Figure 3-40. Remove the circuit board and follow local
regulations for disposal.

ID Size Torque Quantity Screw Type

B M2.0*3.0 2.0±0.2KGF/CM 2

3-36 Machine Maintenance Procedures

 RTC Battery Removal 0

Prerequisite:
Mainboard Removal

1. Find the RTC battery (A) on the mainboard (Figure 3-41).

2. Using a plastic tweezer, push the RTC battery through the gap (B) in the mainboard
connector (C) to release the battery (Figure 3-41).
3. Remove the RTC battery (A) from the mainboard (Figure 3-41).

A
B
C

WEEE Annex VII Component:

RTC Battery

Figure 3-41. RTC Battery Removal

+ IMPORTANT:
Follow local regulations for battery disposal.

Machine Maintenance Procedures 3-37

 Touchpad Module Removal 0

Prerequisite:
Mainboard Removal

1. Peel off and remove the touchpad conductive cloth (A) from the touchpad module
(B) and top assembly (C) (Figure 3-42).
2. Flip the keyboard FPC (D) away from the touchpad module (B) (Figure 3-42).

C
A

WEEE Annex VII Component: Touchpad

Figure 3-42. Touchpad Module Removal

3. Disconnect the touchpad FPC (E) from its connector (F) and remove the touchpad FPC
(Figure 3-43).
4. Remove five (5) screws (G) securing the touchpad module in place (Figure 3-43).

G
G E

Figure 3-43. Touchpad Module Removal

3-38 Machine Maintenance Procedures

 ! CAUTION:
Touchpad FPCs (Flexible Printed Circuit) can be damaged if removed while
the mainboard connector is locked.
5. Carefully open the top assembly with one hand, and remove the touchpad module
(B) from the top assembly (Figure 3-44).

Figure 3-44. Touchpad Board Removal

ID Size Torque Quantity Screw Type

G M2.0*2.0 3.0±0.2KGF/CM 5

Machine Maintenance Procedures 3-39

 LCD Module Removal 0

Prerequisite:
Battery Pack Removal

1. Disconnect the DC-in cable from the mainboard connector (A) (Figure 3-45).
2. Disconnect the WLAN antennas from the connectors (B) (Figure 3-45).
3. Disconnect the eDP cable from the mainboard connector (C) (Figure 3-45).

B
C
A

Figure 3-45. LCD Module Removal

4. Remove the DC-in cable (D) from the cable guides as shown in Figure 3-46.

Figure 3-46. LCD Module Removal

3-40 Machine Maintenance Procedures

 5. Remove the WLAN antennas (E) from the cable guides as shown in Figure 3-47.
6. Remove the eDP cable (F) from the cable guides as shown in Figure 3-47.

E F

Figure 3-47. LCD Module Removal

7. Place the system on a flat surface and open the LCD module (G) as shown in
Figure 3-48.
8. Remove two (2) screws (H) securing the LCD module in place (Figure 3-48).

H H

Figure 3-48. LCD Module Removal

Machine Maintenance Procedures 3-41

 9. Lift the LCD module (G) away from the top assembly (Figure 3-49).

! CAUTION:
Make sure all cables and antennas are moved away from the device to avoid
damage during removal.

Figure 3-49. LCD Module Removal

ID Size Torque Quantity Screw Type

D M2.5*7.0 3.0±0.15KGF/CM 2

3-42 Machine Maintenance Procedures

 DC-in Jack Removal 0

Prerequisite:
LCD Module Removal

1. Remove the DC-in jack (A) from the top assembly (Figure 3-50).

Figure 3-50. DC-in Jack Removal

Machine Maintenance Procedures 3-43

 Top Assembly Removal 0

Prerequisite:
I/O Board Removal, Touchpad Module Removal, and LCD Module
Removal

NOTE: NOTE:
The keyboard is included as part of the top assembly and can not be disassembled.
In the event that the keyboard can no longer be used, replace the entire top
assembly.

Figure 3-51. Top Assembly

3-44 Machine Maintenance Procedures

LCD Module Disassembly Process 0

LCD Module Disassembly Flowchart 0

/&'0RGXOH

/&'%H]HO

&DPHUD
/&'3DQHO /&'+LQJH
0RGXOH

H'3DQG
&DPHUD&DEOH

:/$1
$QWHQQD

Table 1-3. LCD Module Screw List

Step Size Quantity Acer Part No.
LCD Panel Removal M2.0 x 3.0 4 86.GDEN7.001
LCD Hinge Removal M2.5 x 7.0 2 86.MVHN7.002

Machine Maintenance Procedures 3-45

 LCD Bezel Removal 0

Prerequisite:
LCD Module Removal

1. Lift up the top edge of the bezel by releasing it from the latches (Figure 3-52).

Figure 3-52. LCD Bezel Removal

2. Continue along the left side of the bezel (Figure 3-53).

Figure 3-53. LCD Bezel Removal

3-46 Machine Maintenance Procedures

 3. Continue along the right side of the bezel until all the latches have been released
(Figure 3-54).

Figure 3-54. LCD Bezel Removal

4. Lift and remove the bezel from LCD module (Figure 3-55).

Figure 3-55. LCD Bezel Removal

Machine Maintenance Procedures 3-47

 LCD Panel Removal 0

Prerequisite:
LCD Bezel Removal

1. Find the LCD panel (B) in the LCD cover (Figure 3-56).
2. Remove four (4) screws (C) securing the LCD panel in place (Figure 3-56).

C C
B

WEEE Annex VII Component:

LCD Panel

Figure 3-56. LCD Panel and Camera Location

3. Carefully turn the LCD panel over so that the display panel is face down on a flat
surface (Figure 3-57).
4. Peel back the clear mylar tape (D) securing the eDP cable to the LCD panel
(Figure 3-57).

Figure 3-57. eDP Mylar Tape

3-48 Machine Maintenance Procedures

 5. Disconnect the eDP cable from the LCD panel connector (E) (Figure 3-58).

Figure 3-58. eDP Connector Location

6. Remove the LCD panel.

! CAUTION:
Make sure the eDP and camera cable is moved away from the device to avoid
damage during LCD Panel removal.

ID Size Torque Quantity Screw Type

C M2.0*3.0 2.0±0.2KGF/CM 4

Machine Maintenance Procedures 3-49

 Camera Module Removal 0

Prerequisite:
LCD Bezel Removal

1. Find the camera module (A) on the LCD cover. Refer to Figure 3-56.
2. Disconnect the camera cable (B) from the connector (C) (Figure 3-59).
NOTE: NOTE:
Use care not to damage the cable.

B
C

Figure 3-59. Camera Connector Location

3. Lift the camera module (A) from the adhesive and remove it (Figure 3-60).

Figure 3-60. Camera Module Removal

3-50 Machine Maintenance Procedures

 LCD Hinge Removal 0

Prerequisite:
LCD Bezel Removal

1. Find the LCD hinges (A) on the LCD cover (Figure 3-61).
2. Remove eight (8) screws securing the LCD hinges in place (Figure 3-61).

Figure 3-61. LCD Hinge Removal

Machine Maintenance Procedures 3-51

 3. Remove the LCD hinges from the LCD cover (Figure 3-62).

Figure 3-62. LCD Hinge Removal

ID Size Torque Quantity Screw Type

Red Call out M2.5*3.5 2.0±0.2KGF/CM 6

Green Call out M2.5*7.0 3.0±0.15KGF/CM 2

3-52 Machine Maintenance Procedures

 eDP and Camera Cable Removal 0

Prerequisite:
LCD Panel Removal and LCD Hinge Removal

1. Disconnect the camera cable (B) from the connector (A) (Figure 3-63).
NOTE: NOTE:
Use care not to damage the cable.

Figure 3-63. Camera Connector Location

2. Remove the eDP and camera cable from the cable guides and remove it from the LCD
cover (Figure 3-64).

Figure 3-64. eDP and Camera Cable Removal

Machine Maintenance Procedures 3-53

 WLAN Antenna Removal 0

Prerequisite:
eDP and Camera Cable Removal

1. Unroute the antennas cables from the cable guides (Figure 3-65).

Figure 3-65. WLAN Antenna Removal

2. Gently peel back the grounding foil of the MAIN antenna (black-color) and the AUX
antenna (white-color) (Figure 3-66).
3. Remove the MAIN antenna (black-color) and the AUX antenna (white-color) PCBs
and their grounding foil from the LCD cover (Figure 3-66).

! CAUTION:
Use care not to damage the antenna PCB circuit area when the grounding
foil is removed.

AUX MAIN

Figure 3-66. WLAN Antenna Removal

3-54 Machine Maintenance Procedures

 4. Remove the WLAN antennas from the LCD cover (Figure 3-67).

Figure 3-67. WLAN Antenna Removal

Machine Maintenance Procedures 3-55

LCD Module Reassembly Process 0

Replacing the WLAN Antenna 0

1. Place the AUX antenna (white-color) to the left and the MAIN antenna (black) to the
right on the LCD cover. Make sure that the edge of the antenna PCB is properly
seated and placed onto its compartment highlighted by a green rectangle as shown
in Figure 3-68.
2. Adhere the MAIN antenna and AUX antenna grounding foils in place (Figure 3-68).

AUX MAIN

Figure 3-68. Replacing the WLAN Antenna

3. Route and secure the indicated portions of the MAIN antenna and AUX antenna
(Figure 3-69).

AUX MAIN

Figure 3-69. Replacing the WLAN Antenna

3-56 Machine Maintenance Procedures

 4. Route and secure the AUX antenna carefully to the indicated portion of cable guides
on the bottom left portion of the LCD cover (Figure 3-70).

Figure 3-70. Replacing the WLAN Antenna

5. Route and secure the MAIN antenna carefully to the indicated portion of cable
guides on the bottom right portion of the LCD cover (Figure 3-71).

Figure 3-71. Replacing the WLAN Antenna

! CAUTION:
Make sure the WLAN antennas are secured currently along the guides to
avoid damage when replacing the LCD hinges.

Machine Maintenance Procedures 3-57

 Replacing the eDP and Camera Cable 0

1. Place and secure the eDP and camera cable to the cable guides on the LCD cover
(Figure 3-72).

Figure 3-72. Replacing the eDP & Camera Cable

3-58 Machine Maintenance Procedures

 2. Route and secure the eDP camera cable carefully to the indicated portion of cable
guides on the top left portion of the LCD cover (Figure 3-73).

Figure 3-73. Replacing the eDP & Camera Cable

3. Route and secure the eDP camera cable carefully to the indicated portion of cable
guides on the bottom left portion of the LCD cover (Figure 3-74).

Figure 3-74. Replacing the eDP & Camera Cable

NOTE: NOTE:
Use care not to damage the cable.

Machine Maintenance Procedures 3-59

 ! CAUTION:
Make sure the eDP and camera cable is secured currently along the guides to
avoid damage when replacing the LCD hinges.
4. Connect the camera cable (B) to the camera connector (A) (Figure 3-75).

Figure 3-75. Camera Connector Location

3-60 Machine Maintenance Procedures

 Replacing the LCD Hinges 0

1. Place the left and right LCD hinges on the LCD cover (Figure 3-76).

Figure 3-76. Replacing the LCD Hinges

Machine Maintenance Procedures 3-61

 2. Install and secure eight (8) screws to the LCD hinges (Figure 3-77).

Figure 3-77. Replacing the LCD Hinges

ID Size Torque Quantity Screw Type

Red Call out M2.5*3.5 2.0±0.2KGF/CM 6

Green Call out M2.5*7.0 3.0±0.15KGF/CM 2

3-62 Machine Maintenance Procedures

 Replacing the LCD Panel 0

1. Place the LCD panel (A) on a flat surface with the back side facing up and aligned
properly to the bottom of the LCD cover as shown in Figure 3-79.
2. Connect the eDP cable to the LCD panel connector (B) (Figure 3-78).

Figure 3-78. eDP Connector

3. Adhere the clear mylar tape (C) to secure the eDP cable to the LCD panel (A)
(Figure 3-79).

Figure 3-79. eDP Mylar Tape

Machine Maintenance Procedures 3-63

 4. Carefully place the LCD panel (B) on the LCD cover. Make sure that the bottom
corners are properly aligned with the top edge of the LCD hinges (Figure 3-80).
5. Install and secure four (4) screws (D) securing to the LCD panel (Figure 3-80).

D D
A

Figure 3-80. Replacing the LCD Panel

! CAUTION:
Make sure the eDP and camera cable and WLAN antennas are moved away
from the device to avoid damage during installation.

ID Size Torque Quantity Screw Type

D M2.0*3.0 2.0±0.2KGF/CM 4

3-64 Machine Maintenance Procedures

 Replacing the Camera Module 0

1. Place the camera module (A) to its compartment on the LCD cover and secure it in
place with adhesives. Make sure that the aperture on the camera module is aligned
with the stud (B) located on the LCD cover (Figure 3-81).
2. Connect the camera cable (C) to the camera connector (D) (Figure 3-81).
NOTE: NOTE:
Use care not to damage the cable.

D A

B
C

Figure 3-81. Replacing the Camera Module

Machine Maintenance Procedures 3-65

 Replacing the LCD Bezel 0

1. Place and align the LCD bezel with the LCD cover and press along the top edge of the
LCD bezel to secure the latches to the LCD cover (Figure 3-82).

Figure 3-82. Replacing the LCD Bezel

2. Continue pressing downward along the sides of the LCD bezel to engage all the
latches.
3. Press the two LCD hinge caps together to secure the latches to the LCD cover. Make
sure all the latches are fully engaged.

! CAUTION:
Use care not to damage all cables during LCD bezel installation.

3-66 Machine Maintenance Procedures

Main Unit Reassembly Process 0

Replacing the Top Assembly 0

NOTE: NOTE:
The keyboard is included as part of the top assembly and can not be disassembled.
In the event that the keyboard can no longer be used, replace the entire top
assembly.

Figure 3-83. Top Assembly

Machine Maintenance Procedures 3-67

 Replacing the DC-in Jack 0

1. Place the DC-in jack to its compartment on the top assembly (Figure 3-84).

Figure 3-84. Replacing the DC-in Jack

3-68 Machine Maintenance Procedures

 Replacing the LCD Module 0

1. Place the LCD module on the top assembly as shown on Figure 3-85. Make sure the
LCD hinges are at a 90 degree angle to the LCD module and lie flat against the top
assembly.
2. Install and secure two (2) screws (D) to the LCD module. Refer to Figure 3-85.

! CAUTION:
Make sure all cables and antennas are moved away from the device to avoid
damage during installation.

Figure 3-85. Replacing the LCD Module

Machine Maintenance Procedures 3-69

 3. Connect the eDP cable to the mainboard connector (A) and route it to the cable
guides (Figure 3-86).
4. Route the WLAN antennas to the cable guides (Figure 3-86).
5. Connect the AUX antenna (white-color) to the WLAN AUX pin (Figure 3-86).
6. Connect the MAIN antenna (black-color) to the WLAN MAIN pin (Figure 3-86).
7. Route the DC-in cable to the cable guides and connect the DC-in cable to the
mainboard connector (B) (Figure 3-86).

AUX
MAIN
B
A

Figure 3-86. WLAN Antenna & eDP Cable Location

ID Size Torque Quantity Screw Type

D M2.5*7.0 3.0±0.15KGF/CM 2

3-70 Machine Maintenance Procedures

 Replacing the Touchpad Module 0

1. Carefully open the top assembly with one hand, and place the touchpad module (A)
to its compartment on the top assembly (Figure 3-87).

Figure 3-87. Replacing the Touchpad Module

2. Install and secure five (5) screws (B) to the touchpad module (A) (Figure 3-88).
3. Connect the touchpad FPC (C) to its connector (D) (Figure 3-88).

D
C
B
B
A

Figure 3-88. Replacing the Touchpad Module

Machine Maintenance Procedures 3-71

 4. Flip the keyboard FPC (E) over the touchpad module (A) (Figure 3-89).
5. Attach the touchpad conductive cloth (F) to the touchpad module (A) and top
assembly (G) (Figure 3-89).

E
A

Figure 3-89. Replacing the Touchpad Module

ID Size Torque Quantity Screw Type

B M2.0*2.0 3.0±0.2KGF/CM 5

3-72 Machine Maintenance Procedures

 Replacing the RTC Battery 0

1. Place and secure the RTC battery (A) to its compartment on the mainboard. Make
sure that the RTC battery (A) comes into contact with the mainboard connector (B)
(Figure 3-90).

A
B

Figure 3-90. Replacing the RTC Battery

Machine Maintenance Procedures 3-73

 Replacing the Mainboard 0

1. Place the mainboard (A) onto the top assembly (Figure 3-91).

! CAUTION:
Make sure all FFCs and FPCs are moved away from the mainboard during
installation.
2. Install and secure two (2) screws (B) to the mainboard (Figure 3-91).
3. Connect the I/O board FFC to the mainboard connector (F) (Figure 3-91).
4. Connect the DC-in cable to the mainboard connector (G) (Figure 3-91).
5. Connect the touchpad FPC to the mainboard connector (D) (Figure 3-91).
6. Connect the keyboard FPC to the mainboard connector (E) (Figure 3-91).
7. Connect the keyboard backlight FPC to the mainboard connector (H) (for select
models only) (Figure 3-91).
8. Connect the eDP cable to the mainboard connector (C) (Figure 3-91).

B
G
C
H

F
E D

Figure 3-91. Replacing the Mainboard

3-74 Machine Maintenance Procedures

 9. Attach and secure the keyboard connector tape (I) to the keyboard connector (J)
(Figure 3-92).

J
I

Figure 3-92. Replacing the Mainboard

NOTE: NOTE:
Make sure that the touchpad, keyboad, and keyboard backlight FPCs, and the I/O
board FPC, are firmly secured to the mainboard connectors.

ID Size Torque Quantity Screw Type

B M2.0*3.0 2.0±0.2KGF/CM 2

Machine Maintenance Procedures 3-75

 Replacing the Heatsink (UMA) 0

+ IMPORTANT:
Apply approved thermal grease and ensure all heat pads are in position
before replacing the module.

! CAUTION:
Use caution when applying thermal grease. Thermal grease may cause
damage to the mainboard.
The following thermal grease types are approved for use:
Silmore GP50
Honeywell
Jet Motor 7762
The following thermal pads are approved for use:
Eapus XR-PE
1. Remove all traces of thermal grease from CPU (or GPU) using a lint-free cloth or
cotton swab and Isopropyl Alcohol, Acetone, or other approved cleaning agent.
2. Apply small amount of thermal grease to center of CPU.
NOTE: NOTE:
Force used during installation of heatsink is sufficient to spread grease evenly over
CPU top.
3. Place the heatsink (A) on the mainboard (Figure 3-93).
4. Install and secure three (3) screws (B) in numerical order from one (1) to three (3) to
the mainboard (Figure 3-93). Ensure the heatsink is properly aligned and seated.

B
A

2
3

Figure 3-93. Replacing the Heatsink (UMA)

3-76 Machine Maintenance Procedures

 ID Size Torque Quantity Screw Type

A M2.0*3.0 2.0±0.2KGF/CM 3

Machine Maintenance Procedures 3-77

 Replacing the Heatsink (Discrete) 0

+ IMPORTANT:
Apply approved thermal grease and ensure all heat pads are in position
before replacing the module.

! CAUTION:
Use caution when applying thermal grease. Thermal grease may cause
damage to the mainboard.
The following thermal grease types are approved for use:
Silmore GP50
Honeywell
Jet Motor 7762
The following thermal pads are approved for use:
Eapus XR-PE
1. Remove all traces of thermal grease from CPU (or GPU) using a lint-free cloth or
cotton swab and Isopropyl Alcohol, Acetone, or other approved cleaning agent.
2. Apply small amount of thermal grease to center of CPU.
NOTE: NOTE:
Force used during installation of heatsink is sufficient to spread grease evenly over
CPU top.
3. Place the heatsink (D) on the mainboard (Figure 3-94).
4. Install and secure five (5) screws (A) in numerical order from one (1) to five (5) to the
mainboard (Figure 3-94). Ensure the heatsink is properly aligned and seated.

5
1

B
A
4
3 2

Figure 3-94. Replacing the Heatsink (Discrete)

3-78 Machine Maintenance Procedures

 ID Size Torque Quantity Screw Type

A M2.0*3.0 2.0±0.2KGF/CM 5

Machine Maintenance Procedures 3-79

 Replacing the Fan 0

1. Place the fan (H) next to the heatsink on the top assembly (Figure 3-95).
2. Install and secure two (2) screws (A) to the fan (Figure 3-95).
3. Connect the fan cable (B) to the mainboard connector (C) (Figure 3-95).

C
A

E D

Figure 3-95. Replacing the Fan

ID Size Torque Quantity Screw Type

A M2.5*7.0 3.0±0.15KGF/CM 2

3-80 Machine Maintenance Procedures

 Replacing the I/O Board 0

1. Connect the I/O board FFC (B) to the the I/O board connector (C) (Figure 3-96).

C B

Figure 3-96. Replacing the I/O Board

2. Place the I/O board (A) to its compartment on the top assembly, making sure that the
I/O board (A) is latched to the latch (D) (Figure 3-97).

Figure 3-97. Replacing the I/O Board

Machine Maintenance Procedures 3-81

 3. Install and secure one (1) screws (E) to the I/O board (Figure 3-91).
4. Connect the MB end of the I/O board FFC (B) to the mainboard connector (F)
(Figure 3-98).
5. Secure the I/O board FFC (B) with adhesives on the top assembly (Figure 3-98).

F
B
E

Figure 3-98. Replacing the I/O Board

NOTE: NOTE:
Make sure that the I/O board FFC is firmly secured to the mainboard connector and
the I/O board connector.

ID Size Torque Quantity Screw Type

E M2.0*3.0 2.0±0.2KGF/CM 1

3-82 Machine Maintenance Procedures

 Replacing the WLAN (Wireless Local Area Network) Module 0

1. Place and insert the WLAN module into the mainboard connector (A) (Figure 3-99).

Figure 3-99. Replacing the WLAN Module

2. Install and secure one (1) screw (A) to the WLAN module (Figure 3-100).
3. Connect the AUX antenna (white-color) to the WLAN AUX pin (Figure 3-100).
4. Connect the MAIN antenna (black-color) to the WLAN MAIN pin (Figure 3-100).

AUX
MAIN

Figure 3-100. Replacing the WLAN Module

ID Size Torque Quantity Screw Type

B M2.0*3.0 2.0±0.2KGF/CM 1

Machine Maintenance Procedures 3-83

 Replacing the Battery Pack 0

1. Place the battery pack (A) to its compartment on the system (Figure 3-101).

Figure 3-101. Replacing the Battery Pack

2. Connect the battery cable to the mainboard connector (B) (Figure 3-102).

Figure 3-102. Replacing the Battery Pack

3-84 Machine Maintenance Procedures

 Replacing the Speaker Module 0

1. Place the speaker module (B) to its compartment on the base cover (Figure 3-103).

Figure 3-103. Replacing the Speaker Module

2. Route the speaker cable (A) along the cable guides (Figure 3-104).

Figure 3-104. Replacing the Speaker Module

Machine Maintenance Procedures 3-85

 Replacing the Base Cover 0

1. Carefully place the base cover onto the top assembly and slide the base cover onto
the top of the system in the indicated direction. Make sure that the edges of the base
cover are aligned properly to those of the top assembly (Figure 3-105).

Figure 3-105. Replacing the Base Cover

3-86 Machine Maintenance Procedures

 2. Press downward on the system to engage the tabs. Make sure all the tabs are fully
engaged (Figure 3-106).

Figure 3-106. Replacing the Base Cover

3. Install and secure seventeen (17) screws to the base cover (Figure 3-107).

Figure 3-107. Replacing the Base Cover

Machine Maintenance Procedures 3-87

 4. Connect the speaker cable (A) to the mainboard connector (B) (Figure 3-108).

Figure 3-108. Replacing the Base Cover

ID Size Torque Quantity Screw Type

Red Call
M2.5*7.0 3.0±0.15KGF/CM 14
out
Green
M2.0*3.0 2.0±0.2KGF/CM 3
Call out

3-88 Machine Maintenance Procedures

 SSD (Solid State Drive) Module Removal 0

1. Insert the SSD (F) to the mainboard connector (A) (Figure 3-17).

Figure 3-109. Replacing the SSD

2. Install and secure one screw securing the SSD module in place (Figure 3-16).

Figure 3-110. Replacing the SSD

ID Size Torque Quantity Screw Type

Red
M2.0*3.0 2.0±0.2KGF/CM 1
Call out

Machine Maintenance Procedures 3-89

 Replacing the DIMM (Dual In-line Memory Module) 0

1. Insert the DIMM (E) to the mainboard connector (F) (Figure 3-111).
2. Press down on the DIMM (E) until the module clips (C) lock into position as shown in
Figure 3-111.
3. Insert the DIMM (D) to the mainboard connector (B) (Figure 3-111).
4. Press down on the DIMM (D) until the module clips (A) lock into position as shown in
Figure 3-111.

A
A

C
C

Figure 3-111. Replacing the DIMM

3-90 Machine Maintenance Procedures

 Replacing the HDD (Hard Disk Drive) Module 0

1. Place the HDD brackets with mylar (D) on top of the HDD (Figure 3-112).
2. Install and secure four (4) screws (B) to the HDD brackets (Figure 3-112).

Figure 3-112. Replacing the HDD Brackets with Mylar

3. Push the HDD module (C) toward the mainboard to connect the HDD module (C) to
the mainboard connector (A) as shown in Figure 3-113.

Figure 3-113. Replacing the HDD Module

Machine Maintenance Procedures 3-91

 ID Size Torque Quantity Screw Type

B M3.0*3.5 3.2±0.2KGF/CM 4

3-92 Machine Maintenance Procedures

 Replacing the HDD (Hard Disk Drive) Door 0

1. Place the HDD door (A) on the system (Figure 3-8).

Figure 3-114. Replacing the HDD Door

2. Install and secure three (3) screws to the HDD door (Figure 3-18).

Figure 3-115. Replacing the HDD Door

ID Size Torque Quantity Screw Type

Red
Call out M2.5*7.0 3.0±0.15KGF/CM 3

Machine Maintenance Procedures 3-93

 Replacing the ODD (Optical Disk Drive) Module 0

1. Attach ODD bracket (D) to the optical drive (Figure 3-116).

2. Secure two (2) screws to the ODD bracket (Figure 3-116).

Figure 3-116. Replacing the ODD Bracket

3. Attach the ODD bezel (B) to the left side (D) of the ODD tray, and then attach it to
the right side (C) (Figure 3-117).

B D

B C

Figure 3-117. Replacing the ODD Module

3-94 Machine Maintenance Procedures

 4. Slide the ODD module (C) into the ODD bay (Figure 3-118).
5. Install and secure one (1) screw to the ODD module (Figure 3-118).

Figure 3-118. Replacing the ODD Module

ID Size Torque Quantity Screw Type

Red
Call out M2.5*7.0 3.0±0.15KGF/CM 1

Green
M2.0*3.0 2.0±0.2KGF/CM 2
Call out

Machine Maintenance Procedures 3-95

3-96 Machine Maintenance Procedures
CHAPTER 4
Troubleshooting
 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
No Display Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
LCD Picture Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Internal Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8
TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Internal Speaker Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10
Audio and Card Reader Failure . . . . . . . . . . . . . . . . . . . . . . . .4-11
Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

4-2
Troubleshooting

Introduction 0

This chapter contains information about troubleshooting common problems associated

with the notebook.

General Information 0

The following procedures are a guide for troubleshooting computer problems. The step
by step procedures are designed to be performed as described.
NOTE: NOTE:
The diagnostic tests are intended for Acer products only. Non-Acer products,
prototype cards, or modified options can give false errors and invalid system
responses.
1. Obtain as much detailed information as possible about the problem.
2. If possible, verify the symptoms by re-creating the failure through diagnostic tests or
repeating the operation that led to the problem.
3. Use Table 4-1 with the verified symptom to determine the solution.

Table 4-1. Common Problems

Symptoms (Verified)
Power On Issues
No Display Issues
LCD Picture Failure
Internal Keyboard Failure
TouchPad Failure
Internal Speaker Failure
Audio and Card Reader Failure
Other Functions Failure
Intermittent Problems
Undetermined Problems

4. If the Issue is still not resolved, refer to Online Support Information.

NOTE: NOTE:
Do not replace non-defective FRU parts.

Troubleshooting 4-3
 Power On Issues 0

If the system does not power on, perform the following:

Start

OK

NG
Check AC/ Swap AC/
Battery Battery

OK

Check NG Remove
Daughter/B & Daughter/B
FFC Replug AC PWR

OK

Swap M/B

Figure 4-1. Power On Issue

Computer Shuts Down Intermittently 0

If the system powers off at intervals, perform the following.

1. Makes sure the power cable is properly connected to the computer and the electrical
outlet.
2. Remove all extension cables between the computer and the outlet.
3. Remove all surge protectors between the computer and the electrical outlet. Plug the
computer directly into a known serviceable electrical outlet.
4. Disconnect the power and open the casing to check the thermal unit and fan airways
are free of obstructions.
5. Remove all external and non-essential hardware connected to the computer that are
not necessary to boot the computer to the failure point.
6. Remove any recently installed software.
7. If the Issue is still not resolved, refer to Online Support Information.

4-4 Troubleshooting
 No Display Issues 0

If the Display does not work, perform the following:

Start

Replace
Go to Power
LCD panel/ No LCD module OK? Power On? No
On issue
LCD cable

Ext. DDR RAM

Connect it
module well No
connected? well

Replace Ext.
Ext. DDR RAM
module OK?
No DDR RAM
module

CPU thermal
Replace M/B module well No Screw it well
screw?

Figure 4-2. No Display Issue

No POST or Video 0

If the POST or video does not appear, perform the following:

1. Make sure that internal display is selected. Switching between internal and external
by pressing Fn+F5. Reference product pages for specific model procedures.
2. Make sure the computer has power by checking for one of the following:
Fans start up
Status LEDs illuminate
If no power, refer to Power On Issues.
3. Drain stored power by removing the power cable and battery. Hold the power
button for 10 seconds.
4. Connect the power and reboot the computer.

Troubleshooting 4-5
 5. Connect an external monitor to the computer and switch between the internal
display and the external display is by pressing Fn+F5.
6. If the POST or video appears on the external display only, refer to LCD Picture Failure.
7. Disconnect power and all external devices including port replicators or docking
stations. Remove any memory cards and CD/DVD discs.
8. Start the computer. If the computer boots correctly, add the devices one by one until
the failure point is discovered.
9. Reseat the memory modules.
10. Remove the drives (refer to Disassembly Process).
11. If the Issue is still not resolved, refer to Online Support Information.

Abnormal Video 0

If the video appears abnormal, perform the following:

1. Boot the computer.
If permanent vertical/horizontal lines or dark spots appear in the same location,
the LCD is faulty and should be replaced. Refer to Disassembly Process.
If extensive pixel damage is present (different colored spots in the same locations
on the screen), the LCD is faulty and should be replaced. Refer to LCD Module
Reassembly Process .
NOTE: NOTE:
Make sure that the computer is not running on battery alone as this may reduce
display brightness.
2. Adjust the brightness to its highest level. Refer to the User Manual for instructions on
adjusting the settings. If the display is too dim at the highest brightness setting, the
LCD is faulty and should be replaced. Refer to Disassembly Process.
3. Check the display resolution is correctly configured:
Minimize or close all Windows.
If display size is only abnormal in an application, check the view settings and
control/mouse wheel zoom feature in the application.
If desktop display resolution is not normal, right-click on the desktop and select
Personalize Display Settings.
Click and drag the Resolution slider to the desired resolution.
Click Apply and check the display. Readjust if necessary.
4. Roll back the video driver to the previous version if updated.
5. Remove and reinstall the video driver.
6. Check the Device Manager to determine that:
The device is properly installed. There are no red Xs or yellow exclamation marks
There are no device conflicts
No hardware is listed under Other Devices
7. If the Issue is still not resolved, refer to Online Support Information.
8. Run the Windows Memory Diagnostic from the operating system DVD and follow the
on-screen prompts.
9. If the issue is still not resolved, refer to Online Support Information.

4-6 Troubleshooting
 LCD Picture Failure 0

If the LCD fails, perform the following:

Start

OK

NG Swap
Check
LCD cable/
LCD module
LCD panel

OK

Check MB LCD NG Reassemble/

connector and Re-plug LCD
cable cable

OK

Swap M/B

Figure 4-3. LCD Picture Failure

Troubleshooting 4-7
 Internal Keyboard Failure 0

If the keyboard fails, perform the following:

Start

Keyboard FPC Connect

No
well connected? it well

Replace
Keyboard OK? No
keyboard

Replace M/B

Figure 4-4. Internal Keyboard Failure

4-8 Troubleshooting
 TouchPad Failure 0

If the touchpad fails, perform the following:

Start

OK

NG Reassemble
Check MB to
the TP FFC
TP FFC
to MB

OK

NG Swap/
Check
Reassemble TP
TouchPad board or TP FFC

OK

Swap M/B

Figure 4-5. TouchPad Failure

Troubleshooting 4-9
 Internal Speaker Failure 0

If the internal Speakers fail, perform the following:

Start

OK

NG
Reassemble
Check MB to
SPK cable
SPK cable
to MB

OK

Check Logic NG Swap Logic

Upper/Logic Upper/Logic
Lower Lower

OK

Swap M/B

Figure 4-6. Internal Speaker Failure

Sound Problems 0

Perform the following, one at a time.

1. Boot the computer.
2. If updated recently, roll back the audio driver to the previous version. Remove and
reinstall the audio driver.
3. Make sure that all volume controls are set mid range:
Click the volume icon on the taskbar
Drag the slider to 50. Confirm that the volume is not muted.
Click Mixer to verify that other audio applications are set to 50 and not muted.
4. Remove any recently installed hardware or software.
5. Restore system and file settings from a known good date using System Restore.
6. Reinstall the operating system.
7. If the issue is still not resolved, refer to Online Support Information.

4-10 Troubleshooting
 Audio and Card Reader Failure 0

If the audio and card reader fail, perform the following:

Start

OK

Reassemble the
Check Audio NG Audio and Card
and Card reader to
reader to M/B
M/B Cable
cable to M/B
OK
OK

Check Audio NG Swap Audio and

and Card Reader Card Reader
cable

Swap M/B

Figure 4-7. Audio and Card Reader Failure

Troubleshooting 4-11
 Other Functions Failure 0

1. Check if drives are functioning correctly.

2. Check if external modules are functioning correctly.
3. Change mainboard to check if current one is defective.

4-12 Troubleshooting
Intermittent Problems 0

Intermittent system hang problems can be caused by a variety of reasons that have
nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge,
or software errors. FRU replacement should be considered only when a recurring
problem exists.
When analyzing an intermittent problem, perform the following:
1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRU.
3. If an error is detected, replace the FRU. Rerun the test to verify that there are no
more errors.

Undetermined Problems 0

The diagnostic problems do not identify which adapter or device failed, which installed
devices are incorrect, whether a short circuit is suspected, or whether the system is
inoperative.
Perform the following procedures to isolate the failing FRU (do not isolate non-defective
FRU).
NOTE: NOTE:
Verify that all attached devices are supported by the computer.
NOTE: NOTE:
Verify that the power supply being used at the time of the failure is operating
correctly. (Refer to Power On Issues).
1. Remove power from the computer.
2. Visually check components for damage. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
Non-Acer devices
Printer, mouse, and other external devices
Battery pack
Hard disk drive
DIMM

BD/CD-ROM/Diskette drive Module

PC Cards
4. Apply power to the computer.
5. Determine if the problem has changed.
6. If the problem does not recur, connect the removed devices one at a time until failing
FRU is found.
7. If the problem remains, replace the following FRUs:
System board
LCD assembly

Troubleshooting 4-13
Post Codes 0

The following are the InsydeH2O™ Functionality POST code tables. The components of
the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM
functions, S3 functions and ACPI functions.

Table 4-2. POST Code Range

Phase POST Code Range

SEC 0x01 - 0x0F
PEI 0x70 - 0x9F
DXE 0x40 - 0x6F
BDS 0x10 - 0x3F
SMM 0xA0 - 0xBF
S3 0xC0 - 0xCF
ASL 0x51 – 0x55
0xE1 – 0xE4
PostBDS 0xF9 – 0xFE
InsydeH2ODDT™ Reserve 0xD0 – 0xD7
OEM Reserve 0xE8 – 0xEB
Reserved 0xD8 – 0xE0
0xE5 – 0xE7
0xEC – 0xF8

Table 4-3. SEC Phase POST Code Table

Functionality Name (Include\ Post

Phase Description
PostCode.h) Code
SEC_SYSTEM_POWER_ON SEC 01 CPU power on and switch to
Protected mode
SEC_BEFORE_MICROCODE_PATCH SEC 02 Patching CPU microcode
SEC_AFTER_MICROCODE_PATCH SEC 03 Setup Cache as RAM
SEC_ACCESS_CSR* SEC 04 PCIE MMIO Base Address initial
SEC_GENERIC_MSRINIT* SEC 05 CPU Generic MSR initialization
SEC_CPU_SPEEDCFG* SEC 06 Setup CPU speed
SEC_SETUP_CAR_OK SEC 07 Cache as RAM test
SEC_FORCE_MAX_RATIO* SEC 08 Tune CPU frequency ratio to
maximum level
SEC_GO_TO_SECSTARTUP SEC 09 Setup BIOS ROM cache

4-14 Troubleshooting
 Table 4-3. (Continued)SEC Phase POST Code Table

Functionality Name (Include\ Post

Phase Description
PostCode.h) Code
SEC_GO_TO_PEICORE SEC 0A Enter Boot Firmware Volume
* 3rd party relate functions – Platform dependence.

Table 4-4. PEI Phase POST Code Table

Functionality Name (Include\ Post

Phase Description
PostCode.h) Code
PEI_SIO_INIT PEI 70 Super I/O Initialization
PEI_CPU_REG_INIT PEI 71 CPU Early Initialization
PEI_CPU_AP_INIT* PEI 72 Multi-processor Early Initial
PEI_CPU_HT_RESET* PEI 73 HyperTransport Initialization
PEI_PCIE_MMIO_INIT PEI 74 PCIE MMIO BAR Initialization
PEI_NB_REG_INIT PEI 75 North Bridge Early Initialization
PEI_SB_REG_INIT PEI 76 South Bridge Early Initialization
PEI_PCIE_TRAINING* PEI 77 PCIE Training
PEI_TPM_INIT PEI 78 TPM Initialization
PEI_SMBUS_INIT PEI 79 SMBUS Early Initialization
PEI_PROGRAM_CLOCK_GEN PEI 7A Clock Generator Initialization
PEI_IGD_EARLY_INITIAL* PEI 7B Internal Graphic device early
Initialization
PEI_HECI_INIT* PEI 7C HECI Initialization
PEI_WATCHDOG_INIT* PEI 7D Watchdog timer Initialization
PEI_MEMORY_INIT PEI 7E Memory Initial for Normal boot.
PEI_MEMORY_INIT_FOR_CRISIS PEI 7F Memory Initial for Crisis
Recovery
PEI_MEMORY_INSTALL PEI 80 Simple Memory test
PEI_TXTPEI* PEI 81 TXT function early Initialization
PEI_SWITCH_STACK PEI 82 Start to use Memory
PEI_MEMORY_CALLBACK PEI 83 Set cache for physical memory
PEI_ENTER_RECOVERY_MODE PEI 84 Recovery device Initialization
PEI_RECOVERY_MEDIA_FOUND PEI 85 Found Recovery image
PEI_RECOVERY_MEDIA_NOT_FOUND PEI 86 Recovery image not found
PEI_RECOVERY_LOAD_FILE_DONE PEI 87 Load Recovery Image completed

Troubleshooting 4-15
 Table 4-4. (Continued)PEI Phase POST Code Table

Functionality Name (Include\ Post

Phase Description
PostCode.h) Code
PEI_RECOVERY_START_FLASH PEI 88 Start Flash BIOS with Recovery
image
PEI_ENTER_DXEIPL PEI 89 Loading BIOS image to RAM
PEI_FINDING_DXE_CORE PEI 8A Loading DXE core
PEI_GO_TO_DXE_CORE PEI 8B Enter DXE core
* 3rd party relate functions – Platform dependence.

Table 4-5. DXE Phase POST Code Table

Functionality Name (Include\ Post

Phase Description
PostCode.h) Code
DXE_TCGDXE* DXE 40 TPM initial in DXE
DXE_SB_SPI_INIT* DXE 41 South bridge SPI initialization
DXE_CF9_RESET* DXE 42 Setup Reset service
DXE_SB_SERIAL_GPIO_INIT* DXE 43 South bridge Serial GPIO
initialization
DXE_SMMACCESS* DXE 44 Setup SMM ACCE SS service
DXE_NB_INIT* DXE 45 North bridge Middle initialization
DXE_SIO_INIT* DXE 46 Super I/O DXE initialization
DXE_LEGACY_REGION* DXE 47 Setup Legacy Region service
DXE_SB_INIT* DXE 48 South Bridge Middle initialization
DXE_IDENTIFY_FLASH_DEVICE DXE 49 Identify Flash device
DXE_FTW_INIT DXE 4A Fault Tolerant Write verification
DXE_VARIABLE_INIT DXE 4B Variable Service initialization
DXE_VARIABLE_INIT_FAIL DXE 4C Fail to initial Variable Service
DXE_MTC_INIT DXE 4D MTC Initial
DXE_CPU_INIT DXE 4E CPU Middle Initialization
DXE_MP_CPU_INIT DXE 4F Multi-processor Middle
Initialization
DXE_SMBUS_INIT DXE 50 SMBUS Driver Initialization
DXE_SMART_TIMER_INIT DXE 51 8259 Initialization
DXE_PCRTC_INIT DXE 52 RTC Initialization
DXE_SATA_INIT* DXE 53 SATA Controller early
Initialization

4-16 Troubleshooting
 Table 4-5. (Continued)DXE Phase POST Code Table

Functionality Name (Include\ Post

Phase Description
PostCode.h) Code
DXE_SMM_CONTROLER_INIT* DXE 54 Setup SMM Control service
DXE_LEGACY_INTERRUPT* DXE 55 Setup Legacy Interrupt service
DXE_RELOCATE_SMBASE DXE 56 Relocate SMM BASE
DXE_FIRST_SMI DXE 57 SMI test
DXE_VTD_INIT* DXE 58 VTD Initial
DXE_BEFORE_CSM16_INIT DXE 59 Legacy BIOS Initialization
DXE_AFTER_CSM16_INIT DXE 5A Legacy interrupt function
Initialization
DXE_LOAD_ACPI_TABLE DXE 5B ACPI Table Initialization
DXE_SB_DISPATCH* DXE 5C Setup SB SMM Dispatcher service
DXE_SB_IOTRAP_INIT* DXE 5D Setup SB IOTRAP Service
DXE_SUBCLASS_DRIVER* DXE 5E Build AMT Table
DXE_PPM_INIT* DXE 5F PPM Initialization
DXE_HECIDRV_INIT* DXE 60 HECIDRV Initialization
DXE_FLASH_PART_NONSUPPORT DXE 62 Do not support flash part (which
is defined in SpiDevice.c)
* 3rd party relate functions – Platform dependence.

Table 4-6. BDS Phase POST Code Table

Functionality Name (Include\ Post

Phase Description
PostCode.h) Code
BDS_ENTER_BDS BDS 10 Enter BDS entry
BDS_INSTALL_HOTKEY BDS 11 Install Hotkey service
BDS_ASF_INIT* BDS 12 ASF Initialization
BDS_PCI_ENUMERATION_START BDS 13 PCI enumeration
BDS_BEFORE_PCIIO_INSTALL BDS 14 PCI resource assign complete
BDS_PCI_ENUMERATION_END BDS 15 PCI enumeration complete
BDS_CONNECT_CONSOLE_IN BDS 16 Keyboard Controller,
Keyboard and Mouse
initialization
BDS_CONNECT_CONSOLE_OUT BDS 17 Video device initialization
BDS_CONNECT_STD_ERR BDS 18 Error report device
initialization

Troubleshooting 4-17
 Table 4-6. (Continued)BDS Phase POST Code Table

Functionality Name (Include\ Post

Phase Description
PostCode.h) Code
BDS_CONNECT_USB_HC BDS 19 USB host controller
initialization
BDS_CONNECT_USB_BUS BDS 1A USB BUS driver initialization
BDS_CONNECT_USB_DEVICE BDS 1B USB device driver
initialization
BDS_NO_CONSOLE_ACTION BDS 1C Console device initial fail
BDS_DISPLAY_LOGO_SYSTEM_INFO BDS 1D Display logo or system
information
BDS_START_IDE_CONTROLLER BDS 1E IDE controller initialization
BDS_START_SATA_CONTROLLER BDS 1F SATA controller initialization
BDS_START_ISA_ACPI_CONTROLLER BDS 20 SIO controller initialization
BDS_START_ISA_BUS BDS 21 ISA BUS driver initialization
BDS_START_ISA_FDD BDS 22 Floppy device initialization
BDS_START_ISA_SEIRAL BDS 23 Serial device initialization
BDS_START_IDE_BUS BDS 24 IDE device initialization
BDS_START_AHCI_BUS BDS 25 AHCI device initialization
BDS_CONNECT_LEGACY_ROM BDS 26 Dispatch option ROMs
BDS_ENUMERATE_ALL_BOOT_OPTION BDS 27 Get boot device information
BDS_END_OF_BOOT_SELECTION BDS 28 End of boot selection
BDS_ENTER_SETUP BDS 29 Enter Setup Menu
BDS_ENTER_BOOT_MANAGER BDS 2A Enter Boot manager
BDS_BOOT_DEVICE_SELECT BDS 2B Try to boot system to OS
BDS_EFI64_SHADOW_ALL_LEGACY_ROM BDS 2C Shadow Misc Option ROM
BDS_ACPI_S3SAVE BDS 2D Save S3 resume required data
in RAM
BDS_READY_TO_BOOT_EVENT BDS 2E Last Chipset initial before
boot to OS
BDS_GO_LEGACY_BOOT BDS 2F Start to boot Legacy OS
BDS_GO_UEFI_BOOT BDS 30 Start to boot UEFI OS
BDS_LEGACY16_PREPARE_TO_BOOT BDS 31 Prepare to Boot to Legacy OS
BDS_EXIT_BOOT_SERVICES* BDS 32 Send END of POST Message to
ME via HECI
BDS_LEGACY_BOOT_EVENT BDS 33 Last Chipset initial before
boot to Legacy OS.

4-18 Troubleshooting
 Table 4-6. (Continued)BDS Phase POST Code Table

Functionality Name (Include\ Post

Phase Description
PostCode.h) Code
BDS_ENTER_LEGACY_16_BOOT BDS 34 Ready to Boot Legacy OS.
BDS_RECOVERY_START_FLASH BDS 35 Fast Recovery Start Flash.
BDS_START_SDHC_BUS BDS 36 SDHC device initial.
BDS_CONNECT_ATA_LEGACY BDS 37 Ata Legacy device initial.
BDS_CONNECT_SD_LEGACY BDS 38 SD Legacy device initial.
* 3rd party relate functions – Platform dependence.

Table 4-7. PostBDS Code Table

Functionality Name (Include\ Post

Phase Description
PostCode.h) Code
POST_BDS_NO_BOOT_DEVICE POST_BDS F9 No Boot Device
POST_BDS_START_IMAGE POST_BDS FB UEFI Boot Start Image
POST_BDS_ENTER_INT19 POST_BDS FD Legancy 16 boot entry
POST_BDS_JUMP_BOOT-SECTOR POST_BDS FE Try to Boot with INT 19

Table 4-8. S3 Functions POST Code Table

Functionality Name (Include\ Post

Phase Description
PostCode.h) Code
S3_RESTORE_MEMORY_CONTROLLER PEI C0 Memory initial for S3 resume
S3_INSTALL_S3_MEMORY PEI C1 Get S3 resume required data
from memory
S3_SWITCH_STACK PEI C2 Start to use memory during S3
resume
S3_MEMORY_CALLBACK PEI C3 Set cache for physical memory
during S3 resume
S3_ENTER_S3_RESUME_PEIM PEI C4 Start to restore system
configuration
S3_BEFORE_ACPI_BOOT_SCRIPT PEI C5 Restore system configuration
stage1
S3_BEFORE_RUNTIME_BOOT_SCRIPT PEI C6 Restore system configuration
stage2
S3_BEFORE_RELOCATE_SMM_BASE PEI C7 Relocate SMM BASE during S3
resume

Troubleshooting 4-19
 Table 4-8. (Continued)S3 Functions POST Code Table

Functionality Name (Include\ Post

Phase Description
PostCode.h) Code
S3_BEFORE_MP_INIT PEI C8 Multi-processor initial during S3
resume
S3_BEFORE_RESTORE_ACPI_CALLBACK PEI C9 Start to restore system
configuration in SMM
S3_AFTER_RESTORE_ACPI_CALLBACK PEI CA Restore system configuration in
SMM complete
S3_GO_TO_FACS_WAKING_VECTOR PEI CB Back to OS

Table 4-9. ACPI Functions POST Code Table

Functionality Name (Include\ Post

Phase Description
PostCode.h) Code
ASL_ENTER_S1 ASL 51 Prepare to enter S1
ASL_ENTER_S3 ASL 53 Prepare to enter S3
ASL_ENTER_S4 ASL 54 Prepare to enter S4
ASL_ENTER_S5 ASL 55 Prepare to enter S5
ASL_WAKEUP_S1 ASL E1 System wake up from S1
ASL_WAKEUP_S3 ASL E3 System wake up from S3
ASL_WAKEUP_S4 ASL E4 System wake up from S4

Table 4-10. SMM Functions POST Code Table

Functionality Name (Include\ Post

Phase Description
PostCode.h) Code
SMM_IDENTIFY_FLASH_DEVICE SMM 0xA0 Identify Flash device in SMM
SMM_SMM_PLATFORM_INIT SMM 0xA2 SMM service initial
SMM_ACPI_ENABLE_START SMM 0xA6 OS call ACPI enable function
SMM_ACPI_ENABLE_END SMM 0xA7 ACPI enable function complete
SMM_S1_SLEEP_CALLBACK SMM 0xA1 Enter S1
SMM_S3_SLEEP_CALLBACK SMM 0xA3 Enter S3
SMM_S4_SLEEP_CALLBACK SMM 0xA4 Enter S4
SMM_S5_SLEEP_CALLBACK SMM 0xA5 Enter S5
SMM_ACPI_DISABLE_START SMM 0xA8 OS call ACPI disable function
SMM_ACPI_DISABLE_END SMM 0xA9 ACPI disable function complete

4-20 Troubleshooting
 Table 4-11. InsydeH2ODDT Debugger POST Code Table

Functionality Name (Include\

PostCode Description
PostCode.h)
Used by Insyde debugger 0x0D Waiting for device connect
Used by Insyde debugger 0xD0 Waiting for device connect
Used by Insyde debugger 0xD1 InsydeH2ODDT Ready
Used by Insyde debugger 0xD2 EHCI not found
Used by Insyde debugger 0xD3 Debug port connect low speed device
Used by Insyde debugger 0xD4 DDT Cable become low speed device
Used by Insyde debugger 0xD5 DDT Cable Transmission Error (Get descriptor
fail)
Used by Insyde debugger 0xD6 DDT Cable Transmission Error (Set Debug
mode fail)
Used by Insyde debugger 0xD7 DDT Cable Transmission Error (Set address fail)

Troubleshooting 4-21
4-22 Troubleshooting
 CHAPTER 5
Jumper and Connector Locations
 Mainboard Jumper and Connector Locations . . . . . . . . . . . . . . 5-3

5-2
Jumper and Connector Locations

Mainboard Jumper and Connector Locations 0

1
22
21
2
20

19
18 3
4
5

6
17

8
16

15
9

14 13 12 11 10

Figure 5-1. Mainboard Top

Table 5-1. Mainboard Top

Item Description Item Description Item Description

1 Battery Connector 9 USB 3.0 Connectors 17 ODD Connector
Keyboard Backlight
2 eDP Connector 10 Speaker Connector 18
Connector
3 CPU 11 TouchPad Connector 19 GPU
4 Fan Connector 12 DDR Connectors 20 VRAM
USB Type-C
5 13 Keyboard Connector 21 WLAN Connector
Connector
6 LAN Connector (RJ-45) 14 SSD Connector 22 DC-in Connector
7 VGA Connector 15 I/O Board Connector
8 HDMI Connector 16 HDD Connector

Jumper and Connector Locations 5-3

 2

Figure 5-2. Mainboard Bottom

Table 5-2. Mainboard Bottom

Item Description
1 RTC Battery Connector
2 Card Reader Connector

5-4 Jumper and Connector Locations

 CHAPTER 6
FRU (Field Replaceable Unit) List
 Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
SCREW List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-29

6-2
FRU (Field Replaceable Unit) List
This chapter provides users with a FRU (Field Replaceable Unit) listing in global
configurations for the Aspire E5-575, E5-575G, E5-575T, E5-575TG, K50-20. Refer to this
chapter whenever ordering for parts to repair or for RMA (Return Merchandise
Authorization).
NOTE: NOTE:
WHEN ORDERING FRU PARTS, check the most up-to-date information available on
the regional web or channel. Part number changes will not be noted on the
printed Service Guide. For Acer AUTHORIZED SERVICE PROVIDERS, the Acer office
may have a DIFFERENT part number code from those given in the FRU list of this
printed Service Guide. Users MUST use the local FRU list provided by the regional
Acer office to order FRU parts for repair and service of customer machines.
NOTE: NOTE:
To scrap or to return the defective parts, users should follow the local government
ordinance or regulations on how to dispose it properly, or follow the rules set by
the regional Acer office on how to return it.

FRU (Field Replaceable Unit) List 6-3

Exploded Diagrams 0

12
3
4
5 11
10
6 9

Figure 6-1. System Exploded Diagram

6-4 FRU (Field Replaceable Unit) List

 Table 6-1. System Exploded Diagram

No. Description Acer Part No.

1 LCD Module N/A
2 Top Assembly (with Keyboard) 6B.GFJN7.001
3 Fan 23.GFHN7.001
4 Heatsink 60.GFNN7.001
5 WLAN Module KI.STN01.101
6 DIMM Module KN.2GB0G.047
7 Base Assembly (with Speaker Module) 60.GFJN7.003
8 ODD Module KO.0080F.008
9 HDD Module KH.50001.050
10 I/O Board 55.GDEN7.001
11 Battery KT.00405.001
12 Touchpad Module 56.GFJN7.001

FRU (Field Replaceable Unit) List 6-5

 1
2 7
3

4
6

Figure 6-2. LCD Assembly Exploded Diagram

Table 6-2. LCD Assembly Exploded Diagram

No. Description Acer Part No.

1 LCD Cover 60.GFJN7.001
2 Camera Module KS.0HD05.004
3 LCD Hinge L 33.GDEN7.001
4 LCD Panel KL.15608.029
5 LCD Bezel 60.GFJN7.002
6 LCD Hinge R 33.GDEN7.002
7 WLAN Antennas 50.GFHN7.006

6-6 FRU (Field Replaceable Unit) List

FRU List 0

Table 6-3. FRU List

Category Description Acer Part No.

ADAPTER Adapter DELTA 45W 19V 1.7x5.5x11 KP.04501.002

ADP-45HE BA LF Black with acer logo
Adapter LITE-ON 45W_5.5phy 19V 1.7x5.5x11 KP.04503.002
PA-1450-26AL LF Black with acer logo
Adapter LITE-ON 65W 19V 1.7x5.5x11 KP.06503.013
PA-1650-86AL LF Black with acer logo
Adapter DELTA 65W_5.5phy 19V 1.7x5.5x11 KP.06501.003
ADP-65VH FA LF Black with acer logo
“Adapter Chicony Power 65W 19V 1.7x5.5x11 KP.0650H.004
A065R078L LF Black black,with acer logo”
Adapter Chicony Power 65W_5.5phy INDIA KP.0650H.008
19V 1.7x5.5x11 A065R109L LF INDIA Black
with acer logo
Adapter Chicony Power 90W 19V 1.7x5.5x11 KP.0900H.001
A10-090P3A / A090A029L LF Black meet China
5km regulation
Adapter LITE-ON 90W 19V 1.7x5.5x11 KP.09003.005
PA-1900-32AW LF Black Meet China 5km
Adapter Chicony Power 45W_5.5phy 19V KP.0450H.002
1.7x5.5x11 A045R021L-AC01-01 LF Black black
,with acer logo
Adapter DELTA 45W_5.5phy INDIA 19V KP.04501.005
1.7x5.5x11 ADP-45HE BD LF INDIA Black with
acer logo
Adapter DELTA 90W 19V 1.7x5.5x11 KP.09001.002
ADP-90MD HBA LF Black meet CN 5KM
Adapter LITE-ON 45W_5.5phy INDIA 19V KP.04503.003
1.7x5.5x11 PA-1450-26AI LF INDIA Black with
acer logo
Adapter Chicony Power 65W 19V 1.7x5.5x11 KP.0650H.005
A065R095L LF White White, with acer logo
Adapter LITE-ON 90W 19V 1.7x5.5x11 KP.09003.007
PA-1900-32WW LF White White, Meet China
5km
Adapter Chicony Power 45W_5.5phy 19V KP.0450H.004
1.7x5.5x11 A045R026L LF White white, with
acer logo”

FRU (Field Replaceable Unit) List 6-7

 Table 6-3. FRU List
Category Description Acer Part No.

BATTERY
Battery PANASONIC AS16A Li-Ion 4S1P KT.00405.001
PANASONIC 4 cell 2800mAh Main COMMON
Battery LGC AS16A Li-Ion 4S1P LGC 4 cell KT.0040G.007
2800mAh Main COMMON
Battery PANASONIC AS16B Li-Ion 3S2P KT.00605.002
PANASONIC 6 cell 2800mAh Main COMMON
Battery LGC AS16B Li-Ion 3S2P LGC 6 cell KT.0060G.001
2800mAh Main COMMON
BOARD
Wireless LAN Intel WLAN INT3165.NGWG C0 KI.STN01.101
Stone Peak 1x1 AC + BT M.2
Liteon 3rd WiFi 1x1 AC+ BT M.2 QCA NFA435 NC.23611.02Q
Rev 1.0
Wireless LAN Liteon 802.11ac Bluetooth FM KE.11A0L.001
3rd WiFi 1x1 AC+ BT M.2 QCA9377A QCA
NFA435A, Rev 1.1
Foxconn 3rd WiFi 1x1 AC+ BT M.2 QCA NC.23611.02R
NFA435 Rev 1.0
Wireless LAN Foxconn 802.11ac Bluetooth FM KE.11A0F.001
3rd WiFi 1x1 AC+ BT M.2 QCA9377A QCA
NFA435A, Rev 1.1
USB BOARD ASSY 55.GDEN7.001

CABLE

POWER CORD 1M 125V JAP BLACK 27.NE307.001

POWER CORD 1M 125V TAIWAN BLACK 27.NE307.002
POWER CORD 1M 125V ARG BLACK 27.NE307.004
POWER CORD 1M 125V AUS BLACK 27.NE307.005
POWER CORD 1M 125V BRAZIL BLACK 27.NE307.006
POWER CORD 1M 125V CHINA BLACK 27.NE307.007
POWER CORD 1M 125V DENMARK BLACK 27.NE307.008
POWER CORD 1M 125V INDIA BLACK 27.NE307.009
POWER CORD 1M 125V ISRAEL BLACK 27.NE307.010
POWER CORD 1M 125V ITL BLACK 27.NE307.011

6-8 FRU (Field Replaceable Unit) List

 Table 6-3. FRU List
Category Description Acer Part No.

POWER CORD 1M 125V S.AFRICA BLACK 27.NE307.012

POWER CORD 1M 125V SWISS BLACK 27.NE307.013
POWER CORD 1M 125V EUR+KOR BLACK 27.NE307.015
POWER CORD 1M 125V US BLACK 27.NE307.003
POWER CORD 1M 125V UK BLACK 27.NE307.014
POWER CORD 1M WHITE EU 27.M8NN7.010
POWER CORD 1M WHITE US 27.M8NN7.001
POWER CORD 1M WHITE CHINA 27.M8NN7.004
POWER CORD 1M WHITE INDIA 27.M8NN7.002
POWER CORD 1M WHITE BRAZIL 27.M8NN7.003
POWER CORD 1M WHITE TWN 27.M8NN7.005
POWER CORD 1M WHITE AF 27.M8NN7.006
POWER CORD 1M WHITE AUS 27.M8NN7.007
POWER CORD 1M WHITE UK 27.M8NN7.008
POWER CORD 1M WHITE JP 27.M8NN7.009
POWER CORD 1M WHITE KOREA 27.M8NN7.011
POWER CORD 1M WHITE ISRAEL 27.M8NN7.012
POWER CORD 1M WHITE ITALY 27.M8NN7.013
POWER CORD 1M WHITE ARGENTINA 27.M8NN7.014
POWER CORD 1M WHITE SWISS 27.M8NN7.015
POWER CORD 1M WHITE EDENMARK 27.M8NN7.016
DC-IN CABLE ASSY 45W 50.GFHN7.001
DC-IN CABLE ASSY 65W 50.GFHN7.002
DC-IN CABLE ASSY 90W 50.GFHN7.003

FFC CABLE TOUCHPAD TO MB 50.GFHN7.004

FFC CABLE MB TO USB BOARD 50.GFHN7.005

ANTENNA CABLE ASSY (MAIN BK+AUX WH) 50.GFHN7.006

FRU (Field Replaceable Unit) List 6-9

 Table 6-3. FRU List
Category Description Acer Part No.

LCD CABLE ASSY FOR NON TOUCH 50.GDEN7.001

KB ASSEMBLY
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFJN7.001
(ARAB-EN) BLACK
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGPN7.001
(ARAB-EN) BLUE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFMN7.001
(ARAB-EN) SILVER
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFJN7.002
(ARAB-FR) BLACK
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGPN7.002
(ARAB-FR) BLUE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFMN7.002
(ARAB-FR) SILVER
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFJN7.003
(BELGIUM) BLACK
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGPN7.003
(BELGIUM) BLUE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFMN7.003
(BELGIUM) SILVER
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFJN7.004
(BRAZILIAN PORTUGUESE) BLACK
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGPN7.004
(BRAZILIAN PORTUGUESE) BLUE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFMN7.004
(BRAZILIAN PORTUGUESE) SILVER
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFJN7.005
(BULGARIA) BLACK
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGPN7.005
(BULGARIA) BLUE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFMN7.005
(BULGARIA) SILVER
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFJN7.006
(SLO/CRO) BLACK
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGPN7.006
(SLO/CRO) BLUE

6-10 FRU (Field Replaceable Unit) List

 Table 6-3. FRU List
Category Description Acer Part No.

UPPERCASE ASSY W/KB LV5T_A51B 6B.GFMN7.006

(SLO/CRO) SILVER
UPPERCASE ASSY W/KB LV5T_A51B (CZ/SK) 6B.GFJN7.007
BLACK
UPPERCASE ASSY W/KB LV5T_A51B (CZ/SK) 6B.GGPN7.007
BLUE
UPPERCASE ASSY W/KB LV5T_A51B (CZ/SK) 6B.GFMN7.007
SILVER
UPPERCASE ASSY W/KB LV5T_A51B (DANISH) 6B.GFJN7.008
BLACK
UPPERCASE ASSY W/KB LV5T_A51B (DANISH) 6B.GGPN7.008
BLUE
UPPERCASE ASSY W/KB LV5T_A51B (DANISH) 6B.GFMN7.008
SILVER
UPPERCASE ASSY W/KB LV5T_A51B (FRENCH) 6B.GFJN7.009
BLACK
UPPERCASE ASSY W/KB LV5T_A51B (FRENCH) 6B.GGPN7.009
BLUE
UPPERCASE ASSY W/KB LV5T_A51B (FRENCH) 6B.GFMN7.009
SILVER
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFJN7.010
(GERMAN) BLACK
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGPN7.010
(GERMAN) BLUE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFMN7.010
(GERMAN) SILVER
UPPERCASE ASSY W/KB LV5T_A51B (GREEK) 6B.GFJN7.011
BLACK
UPPERCASE ASSY W/KB LV5T_A51B (GREEK) 6B.GGPN7.011
BLUE
UPPERCASE ASSY W/KB LV5T_A51B (GREEK) 6B.GFMN7.011
SILVER
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFJN7.012
(HEBREW) BLACK
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGPN7.012
(HEBREW) BLUE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFMN7.012
(HEBREW) SILVER
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFJN7.013
(HUNGARIAN) BLACK

FRU (Field Replaceable Unit) List 6-11

 Table 6-3. FRU List
Category Description Acer Part No.

UPPERCASE ASSY W/KB LV5T_A51B 6B.GGPN7.013

(HUNGARIAN) BLUE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFMN7.013
(HUNGARIAN) SILVER
UPPERCASE ASSY W/KB LV5T_A51B (ITALIAN) 6B.GFJN7.014
BLACK
UPPERCASE ASSY W/KB LV5T_A51B (ITALIAN) 6B.GGPN7.014
BLUE
UPPERCASE ASSY W/KB LV5T_A51B (ITALIAN) 6B.GFMN7.014
SILVER
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFJN7.015
(JAPANESE) BLACK
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGPN7.015
(JAPANESE) BLUE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFMN7.015
(JAPANESE) SILVER
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFJN7.016
(KOREAN) BLACK
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGPN7.016
(KOREAN) BLUE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFMN7.016
(KOREAN) SILVER
UPPERCASE ASSY W/KB LV5T_A51B (ALA 6B.GFJN7.017
SPANISH) BLACK
UPPERCASE ASSY W/KB LV5T_A51B (ALA 6B.GGPN7.017
SPANISH) BLUE
UPPERCASE ASSY W/KB LV5T_A51B (ALA 6B.GFMN7.017
SPANISH) SILVER
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFJN7.018
(NORWEGIAN) BLACK
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGPN7.018
(NORWEGIAN) BLUE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFMN7.018
(NORWEGIAN) SILVER
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFJN7.019
(PORTUGUESE) BLACK
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGPN7.019
(PORTUGUESE) BLUE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFMN7.019
(PORTUGUESE) SILVER

6-12 FRU (Field Replaceable Unit) List

 Table 6-3. FRU List
Category Description Acer Part No.

UPPERCASE ASSY W/KB LV5T_A51B 6B.GFJN7.020

(RUSSIAN) BLACK
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGPN7.020
(RUSSIAN) BLUE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFMN7.020
(RUSSIAN) SILVER
UPPERCASE ASSY W/KB LV5T_A51B (NORDIC) 6B.GFJN7.021
BLACK
UPPERCASE ASSY W/KB LV5T_A51B (NORDIC) 6B.GGPN7.021
BLUE
UPPERCASE ASSY W/KB LV5T_A51B (NORDIC) 6B.GFMN7.021
SILVER
UPPERCASE ASSY W/KB LV5T_A51B (SPANISH) 6B.GFJN7.022
BLACK
UPPERCASE ASSY W/KB LV5T_A51B (SPANISH) 6B.GGPN7.022
BLUE
UPPERCASE ASSY W/KB LV5T_A51B (SPANISH) 6B.GFMN7.022
SILVER
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFJN7.023
(SWEDEN) BLACK
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGPN7.023
(SWEDEN) BLUE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFMN7.023
(SWEDEN) SILVER
UPPERCASE ASSY W/KB LV5T_A51B (SWISS/G) 6B.GFJN7.024
BLACK
UPPERCASE ASSY W/KB LV5T_A51B (SWISS/G) 6B.GGPN7.024
BLUE
UPPERCASE ASSY W/KB LV5T_A51B (SWISS/G) 6B.GFMN7.024
SILVER
UPPERCASE ASSY W/KB LV5T_A51B (TAIWAN) 6B.GFJN7.025
BLACK
UPPERCASE ASSY W/KB LV5T_A51B (TAIWAN) 6B.GGPN7.025
BLUE
UPPERCASE ASSY W/KB LV5T_A51B (TAIWAN) 6B.GFMN7.025
SILVER
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFJN7.026
(THAILAND) BLACK
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGPN7.026
(THAILAND) BLUE

FRU (Field Replaceable Unit) List 6-13

 Table 6-3. FRU List
Category Description Acer Part No.

UPPERCASE ASSY W/KB LV5T_A51B 6B.GFMN7.026

(THAILAND) SILVER

UPPERCASE ASSY W/KB LV5T_A51B 6B.GFJN7.027

(TURKISH) BLACK
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGPN7.027
(TURKISH) BLUE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GFMN7.027
(TURKISH) SILVER
UPPERCASE ASSY W/KB LV5T_A51B (US 6B.GFJN7.028
INTERNATIONAL) BLACK
UPPERCASE ASSY W/KB LV5T_A51B (US 6B.GGPN7.028
INTERNATIONAL) BLUE
UPPERCASE ASSY W/KB LV5T_A51B (US 6B.GFMN7.028
INTERNATIONAL) SILVER
UPPERCASE ASSY W/KB LV5T_A51B (UK) 6B.GFJN7.029
BLACK
UPPERCASE ASSY W/KB LV5T_A51B (UK) 6B.GGPN7.029
BLUE
UPPERCASE ASSY W/KB LV5T_A51B (UK) 6B.GFMN7.029
SILVER
UPPERCASE ASSY W/KB LV5T_A51B (US 6B.GFJN7.030
W/CAN-FRE) BLACK
UPPERCASE ASSY W/KB LV5T_A51B (US 6B.GGPN7.030
W/CAN-FRE) BLUE
UPPERCASE ASSY W/KB LV5T_A51B (US 6B.GFMN7.030
W/CAN-FRE) SILVER
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.001
(ARAB-EN) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(ARAB-EN) BLUE BL

6-14 FRU (Field Replaceable Unit) List

 Table 6-3. FRU List
Category Description Acer Part No.

UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.001

(ARAB-EN) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.002
(ARAB-FR) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(ARAB-FR) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.002
(ARAB-FR) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.003
(BELGIUM) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(BELGIUM) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.003
(BELGIUM) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.004
(BRAZILIAN PORTUGUESE) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(BRAZILIAN PORTUGUESE) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.004
(BRAZILIAN PORTUGUESE) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.005
(BULGARIA) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(BULGARIA) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.005
(BULGARIA) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.006
(SLO/CRO) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(SLO/CRO) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.006
(SLO/CRO) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.007
(CZ/SK) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(CZ/SK) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.007
(CZ/SK) SILVER BL

FRU (Field Replaceable Unit) List 6-15

 Table 6-3. FRU List
Category Description Acer Part No.

UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.008

(DANISH) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(DANISH) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.008
(DANISH) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.009
(FRENCH) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(FRENCH) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.009
(FRENCH) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.010
(GERMAN) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(GERMAN) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.010
(GERMAN) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.011
(GREEK) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(GREEK) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.011
(GREEK) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.012
(HEBREW) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(HEBREW) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.012
(HEBREW) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.013
(HUNGARIAN) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(HUNGARIAN) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.013
(HUNGARIAN) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.014
(ITALIAN) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(ITALIAN) BLUE BL

6-16 FRU (Field Replaceable Unit) List

 Table 6-3. FRU List
Category Description Acer Part No.

UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.014

(ITALIAN) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.015
(JAPANESE) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(JAPANESE) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.015
(JAPANESE) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.016
(KOREAN) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(KOREAN) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.016
(KOREAN) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL (ALA 6B.GDFN7.017
SPANISH) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL (ALA
SPANISH) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL (ALA 6B.GDAN7.017
SPANISH) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.018
(NORWEGIAN) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(NORWEGIAN) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.018
(NORWEGIAN) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.019
(PORTUGUESE) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(PORTUGUESE) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.019
(PORTUGUESE) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.020
(RUSSIAN) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(RUSSIAN) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.020
(RUSSIAN) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.021
(NORDIC) BLACK BL

FRU (Field Replaceable Unit) List 6-17

 Table 6-3. FRU List
Category Description Acer Part No.

UPPERCASE ASSY W/KB LV5P_A51BWL

(NORDIC) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.021
(NORDIC) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.022
(SPANISH) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(SPANISH) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.022
(SPANISH) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.023
(SWEDEN) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(SWEDEN) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.023
(SWEDEN) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.024
(SWISS/G) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(SWISS/G) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.024
(SWISS/G) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.025
(TAIWAN) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(TAIWAN) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.025
(TAIWAN) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.026
(THAILAND) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(THAILAND) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.026
(THAILAND) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDFN7.027
(TURKISH) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL
(TURKISH) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL 6B.GDAN7.027
(TURKISH) SILVER BL

6-18 FRU (Field Replaceable Unit) List

 Table 6-3. FRU List
Category Description Acer Part No.

UPPERCASE ASSY W/KB LV5P_A51BWL (US 6B.GDFN7.028

INTERNATIONAL) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL (US
INTERNATIONAL) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL (US 6B.GDAN7.028
INTERNATIONAL) SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL (UK) 6B.GDFN7.029
BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL (UK)
BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL (UK) 6B.GDAN7.029
SILVER BL
UPPERCASE ASSY W/KB LV5P_A51BWL (US 6B.GDFN7.030
W/CAN-FRE) BLACK BL
UPPERCASE ASSY W/KB LV5P_A51BWL (US
W/CAN-FRE) BLUE BL
UPPERCASE ASSY W/KB LV5P_A51BWL (US 6B.GDAN7.030
W/CAN-FRE) SILVER BL
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGJN7.001
(ARAB-EN) WHITE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGJN7.002
(ARAB-FR) WHITE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGJN7.003
(BELGIUM) WHITE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGJN7.004
(BRAZILIAN PORTUGUESE) WHITE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGJN7.005
(BULGARIA) WHITE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGJN7.006
(SLO/CRO) WHITE
UPPERCASE ASSY W/KB LV5T_A51B (CZ/SK) 6B.GGJN7.007
WHITE
UPPERCASE ASSY W/KB LV5T_A51B (DANISH) 6B.GGJN7.008
WHITE
UPPERCASE ASSY W/KB LV5T_A51B (FRENCH) 6B.GGJN7.009
WHITE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGJN7.010
(GERMAN) WHITE
UPPERCASE ASSY W/KB LV5T_A51B (GREEK) 6B.GGJN7.011
WHITE

FRU (Field Replaceable Unit) List 6-19

 Table 6-3. FRU List
Category Description Acer Part No.

UPPERCASE ASSY W/KB LV5T_A51B 6B.GGJN7.012

(HEBREW) WHITE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGJN7.013
(HUNGARIAN) WHITE
UPPERCASE ASSY W/KB LV5T_A51B (ITALIAN) 6B.GGJN7.014
WHITE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGJN7.015
(JAPANESE) WHITE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGJN7.016
(KOREAN) WHITE
UPPERCASE ASSY W/KB LV5T_A51B (ALA 6B.GGJN7.017
SPANISH) WHITE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGJN7.018
(NORWEGIAN) WHITE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGJN7.019
(PORTUGUESE) WHITE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGJN7.020
(RUSSIAN) WHITE
UPPERCASE ASSY W/KB LV5T_A51B (NORDIC) 6B.GGJN7.021
WHITE
UPPERCASE ASSY W/KB LV5T_A51B (SPANISH) 6B.GGJN7.022
WHITE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGJN7.023
(SWEDEN) WHITE
UPPERCASE ASSY W/KB LV5T_A51B (SWISS/G) 6B.GGJN7.024
WHITE
UPPERCASE ASSY W/KB LV5T_A51B (TAIWAN) 6B.GGJN7.025
WHITE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGJN7.026
(THAILAND) WHITE
UPPERCASE ASSY W/KB LV5T_A51B 6B.GGJN7.027
(TURKISH) WHITE
UPPERCASE ASSY W/KB LV5T_A51B (US 6B.GGJN7.028
INTERNATIONAL) WHITE
UPPERCASE ASSY W/KB LV5T_A51B (UK) 6B.GGJN7.029
WHITE
UPPERCASE ASSY W/KB LV5T_A51B (US 6B.GGJN7.030
W/CAN-FRE) WHITE

6-20 FRU (Field Replaceable Unit) List

 Table 6-3. FRU List
Category Description Acer Part No.

POINT DEVICE
TOUCHPAD MODULE CP5WIP1M 56.GFJN7.001
W/MYLR/BKT BLACK SYNAPTICS

CASE/COVER/
BRACKET ASSEMBLY
LOWERCASE SUB ASSY (BLACK) 60.GDZN7.003
LOWERCASE SUB ASSY (WHITE) 60.GDYN7.003
LOWERCASE SUB ASSY (RED) 60.GE0N7.003
LOWERCASE SUB ASSY (BLUE) 60.GE4N7.003

BASE DOOR ASSY BLACK 42.GDZN7.002

BASE DOOR ASSY WHITE 42.GDYN7.002
BASE DOOR ASSY RED 42.GE0N7.002
BASE DOOR ASSY BLUE 42.GE4N7.002
ODD BEZEL W/BUTTON/LED (SUPER MULTI) 42.GDZN7.001
BLACK
ODD BEZEL W/BUTTON/LED (SUPER MULTI) 42.GDYN7.001
WHITE
ODD BEZEL W/BUTTON/LED (SUPER MULTI) 42.GE0N7.001
RED
ODD BEZEL W/BUTTON/LED (SUPER MULTI) 42.GE4N7.001
BLUE
ODD BRACKET 33.MLQN7.001

HDD SUPPORT HOLDER ASSY 42.GDEN7.002

FRU (Field Replaceable Unit) List 6-21

 Table 6-3. FRU List
Category Description Acer Part No.

LCD COVER ASSY W/O ANT BLACK 60.GDZN7.001

LCD COVER ASSY W/O ANT WHITE 60.GDYN7.001
LCD COVER ASSY W/O ANT RED 60.GE0N7.001
LCD COVER ASSY W/O ANT BLUE 60.GE4N7.001

LCD BEZEL ASSY BLACK (BLACK CAP) 60.GDZN7.002

LCD BEZEL ASSY BLACK (WHITE CAP) 60.GDYN7.002
LCD BEZEL ASSY BLACK (RED CAP) 60.GE0N7.002
LCD BEZEL ASSY BLACK (BLUE CAP) 60.GE4N7.002
LCD HINGE W/BRACKET L 33.GDEN7.001

LCD HINGE W/BRACKET R 33.GDEN7.002

DUMMY ODD TRAY 42.MQDN7.001

DUMMY ODD BEZEL W/O BUTTON/LED 42.GGDN7.001

BLACK
DUMMY ODD BEZEL W/O BUTTON/LED RED 42.GGEN7.001
CCD
Camera LITEON HD Camera KS.0HD05.004
LT_HM1061_RTS5838H AOET Unified 2

6-22 FRU (Field Replaceable Unit) List

 Table 6-3. FRU List
Category Description Acer Part No.

Camera LITEON HD Camera KS.0HD05.001

LT_OV9728_RTS5838H AOET Unified2
Camera CHICONY HD Camera KS.0HD06.004
CH_HM1061_SPA2087 AOET Unified 2
Camera CHICONY HD Camera KS.0HD06.001
CH_OV9728_SPA2087 AOET Unified 2
DVD RW DRIVE
Super-Multi DRIVE PLDS Super-Multi DRIVE KO.0080F.008
9.0mm Tray 8X DA-8A6SH LF+HF W/O bezel
SATA
Super-Multi DRIVE PLDS Super-Multi DRIVE KO.0080F.011
9.0mm Tray 8X DA-8AESH LF+HF W/O bezel
SATA
Super-Multi DRIVE HLDS Super-Multi DRIVE KO.0080D.019
9.0mm Tray 8X GUE1N LF+HF W/O bezel
SATA
HDD/HARD DISK
DRIVE
HDD SEAGATE 2.5” 5400rpm 500GB KH.50001.050
ST500LT012, 1DG142-188, YarraR 500GB
refresh SATA III 32MB LF+HF F/W:1001SDM1
500G/P, 7mmzh HDD
HDD SEAGATE 2.5” 5400rpm 1000GB KH.01K01.043
ST1000LM024/ HN-M101MBB/AC2, M8BP2,
9.5mmzh HDD SATA III 16MB LF
F/W:2BA30001
HDD WD 2.5” 5400rpm 1000GB KH.01K08.024
WD10JPVX-22JC3T0, ML500M, 500G/P SATA
III 8MB LF F/W:01.01A01
HDD SEAGATE 2.5” 5400rpm 2000GB KH.02K01.024
ST2000LM003,HN-M201RAD/AC1,M9TBP,667
G/p,9.5mmzh 3D SATA III 32MB LF
F/W:2BE10001
HDD TOSHIBA 2.5” 5400rpm 1000GB KH.01K04.009
MQ01ABD100,Aquarius-B, 500G/P, acer code
SATA III 8MB LF+HF F/W:AX003J
HDD TOSHIBA 2.5” 5400rpm 500GB KH.50004.011
Aquarius-B,MQ01ABF050,500G/P, 7mmzh
SATA III 8MB LF+HF F/W:AM001J
HDD WD 2.5” 5400rpm 500GB KH.50008.050
WD5000LPCX-21VHAT0, MN500S-2, 7mmzh
HDD, 500G/P SATA III 16MB LF F/W:01.01A01

FRU (Field Replaceable Unit) List 6-23

 Table 6-3. FRU List
Category Description Acer Part No.

HDD TOSHIBA 2.5” 5400rpm 1000GB KH.01K04.011

MQ02ABD100H, SSHD 2.0, 500G/p, 9.5mmzh
SATA III 64MB LF F/W:HKF05A”
HDD TOSHIBA 2.5” 5400rpm 500GB KH.50004.013
MQ02ABF050H, SSHD 2.0, 7mmzh, 500G/p
SATA III LF F/W:HJF05A
Flash Disk KINGSTON SSD NAND 96GB KN.09607.001
RBU-SNS8151S3/96GG LF+HF
Flash Disk TOSHIBA SSD NAND 128GB KN.1280A.008
THNSNJ128G8NY LF+HF
Flash Disk TOSHIBA SSD NAND 256GB KN.2560A.008
THNSNJ256G8NY LF+HF
Flash Disk SAMSUNG SSD NAND 128GB KN.1280B.005
MZNLF128HCHP LF+HF
Flash Disk SAMSUNG SSD NAND 256GB KN.2560B.021
MZNLN256HCHP LF+HF
Flash Disk LITE-ON SSD NAND 128GB KN.1280L.013
CV1-8B128 LF+HF
Flash Disk LITE-ON SSD NAND 256GB KN.2560L.012
CV1-8B256 LF+HF

6-24 FRU (Field Replaceable Unit) List

 Table 6-3. FRU List
Category Description Acer Part No.

LCD
LED LCD Panel LPL 15.6’W WXGA Glare KL.15608.028
LP156WHU-TPE1 LF 220nit 16ms 500:1
(eDP/3.2mm Max)
LED LCD Panel CMI 15.6’W WXGA Glare KL.1560D.020
N156BGA-EB2 LF 220nit 10ms 600:1 (eDP,
3.2mm Max)
LED LCD Panel AUO 15.6’W WXGA Glare KL.15605.032
B156XTN07.0 0A LF 220nit 8ms 500:1 (eDP,
3.2mm)
LED LCD Panel BOE 15.6’W WXGA Glare KL.1560E.003
NT156WHM-N32 LF 220nit 12ms 500:1
(Ultra-slim 3.2mm Max)
LED LCD Panel LG 15.6’W WXGA None Glare KL.15608.029
LP156WHU-TPF1 LF 220nit 16ms 500:1
(eDP/3.2mm Max)
LED LCD Panel AUO 15.6’W WXGA None KL.15605.033
Glare B156XTN07.1 7A LF 220nit 8ms 400:1
(eDP, 3.2mm Max)
LED LCD Panel CMI 15.6’W WXGA None Glare KL.1560D.021
N156BGA-EA2 LF 220nit 10ms 500:1 (eDP,
3.2mm Max)
LED LCD Panel CMI 15.6’W FHD None Glare KL.1560D.019
N156HGE-EAL LF 220nit 10ms 500:1 (eDP1.2)
(TN) (3.2mm) (High color gamut)
LED LCD Panel AUO 15.6’W FHD None Glare KL.15605.031
B156HTN03.8 H/W 1B LF 220nit 8ms 400:1
(eDP1.2/TN/3.2mm/Low cost) EC, H/W 1B
LED LCD Panel CMI 15.6’W FHD None Glare KL.1560D.016
N156HGE-EAB LF 220nit 10ms 500:1 (eDP1.2)
(TN) (3.2mm) (Low cost version)
LED LCD Panel AUO 15.6’W WXGA Glare KL.15605.027
B156XTK01.0 LF 200nit 8ms 500:1 (ultra-slim)
(eDP) oTP lite
LED LCD Panel CMI 15.6’W WXGA Glare KL.1560D.018
N156BGN-E41 LF 220nit 10ms 600:1 Total
solution (TOD)

FRU (Field Replaceable Unit) List 6-25

 Table 6-3. FRU List
Category Description Acer Part No.

MEMORY
Memory HYNIX SO-DIMM DDRIV 2133 2GB KN.2GB0G.047
HMA425S6AFR6N-TF LF+HF 256*16 25nm
Memory KINGSTON SO-DIMM DDRIV 2133 KN.4GB07.029
4GB ACR21D4S15HAG/4G LF+HF 512*8
Memory HYNIX SO-DIMM DDRIV 2133 4GB KN.4GB0G.036
HMA451S6AFR8N-TF LF+HF 512*8 25nm
Polaris
Memory SAMSUNG SO-DIMM DDRIV 2133 KN.8GB0B.037
8GB M471A1K43BB0-CPB LF+HF 1024*8 20nm
Memory KINGSTON SO-DIMM DDRIV 2133 KN.8GB07.030
8GB ACR21D4S15HAG/8G LF+HF 512*8
Memory HYNIX SO-DIMM DDRIV 2133 8GB KN.8GB0G.037
HMA41GS6AFR8N-TF LF+HF 512*8 25nm
Polaris
Memory HYNIX SO-DIMM DDRIV 2133 16GB KN.16G0G.021
HMA82GS6MFR8N-TF LF+HF 1024*8 25nm,
Polaris
MAINBOARD
MAINBOARD UMA (2.9G) Skylake Ci56267U NB.GE711.002
28W W/MIC/RTC BTY/CR
MAINBOARD (2.5G) SR2EZ Ci76500U N16PGT NB.GDF11.001
2G-GDDR5 (128*32*4) W/MIC/RTC BTY/CR
MAINBOARD (2.5G) SR2EZ Ci76500U N16PGT NB.GF211.001
4G-GDDR5 (256*32*4) W/MIC/RTC BTY/CR
MAINBOARD (2.3G) SR2EY Ci56200U NB.GEA11.002
N16SGTR 2G-GDDR5 (256*32*2) W/MIC/RTC
BTY/CR
MAINBOARD (2.3G) SR2EU Ci36100U NB.GF111.001
N16SGT1 1G-GDDR5 (128*32*2) W/MIC/RTC
BTY/CR
MAINBOARD (2.3G) SR2EY Ci56200U NB.GE211.002
N16SGT1 1G-GDDR5 (128*32*2) W/MIC/RTC
BTY/CR
MAINBOARD (2.3G) SR2EY Ci56200U NB.GDV11.001
N16SGT1 2G-GDDR5 (256*32*2) W/MIC/RTC
BTY/CR

6-26 FRU (Field Replaceable Unit) List

 Table 6-3. FRU List
Category Description Acer Part No.

FAN
THERMAL FAN (FOR UMA/DIS) 23.GFHN7.001

HEATSINK
HEATSINK MODULE 15W UMA 60.GFNN7.001

HEATSINK MODULE 15W DIS N16S 60.GFHN7.001

THERMAL MODULE ASSY W/FAN 28W UMA 60.GFFN7.001

THERMAL MODULE ASSY W/FAN 15W DIS 60.GD6N7.001
N16P

SPEAKER
SPEAKER SET ASSY W/L+R 23.GDEN7.001

MISCELLANEOUS
BASE FRONT RUBBER BLACK 47.GFJN7.001

LOWER CASE ASSY) BASE FRONT RUBBER WHITE 47.GGJN7.001

BASE FRONT RUBBER RED 47.GE0N7.001
BASE FRONT RUBBER BLUE 47.GGPN7.001
BASE REAR RUBBER BLACK 47.GFJN7.002
BASE REAR RUBBER WHITE 47.GGJN7.002
BASE REAR RUBBER RED 47.GE0N7.002
BASE REAR RUBBER BLUE 47.GGPN7.002
BASE SWITCH RUBBER 47.GDEN7.001

FRU (Field Replaceable Unit) List 6-27

 Table 6-3. FRU List
Category Description Acer Part No.

BEZEL RUBBER SHORT BLACK 47.GDEN7.002

BEZEL RUBBER LONG BLACK 47.GDEN7.003

MIC RUBBER 47.GDEN7.004

(LOCATED ON THE UPPER CASE AS

INS MYLAR MB 47.GDEN7.005

TP CONDUCTIVE TAPE 47.GDEN7.006

MB KB KAPTON 47.MVLN7.001

BASE RJ45 DOOR COVER 47.GDEN7.007

SPRING RJ45 HLCL SUS304 47.GDEN7.008
BASE RJ45 DOOR BLACK 47.GDZN7.001
BASE RJ45 DOOR WHITE 47.GDYN7.001
BASE RJ45 DOOR RED 47.GE0N7.003
BASE RJ45 DOOR BLUE 47.GE4N7.001

6-28 FRU (Field Replaceable Unit) List

SCREW List 0

Table 6-4.

Category Description Acer Part No.

SCREWM2.5*1.8-I(NINYLOK)D5T3.7STEEL 86.GDEN7.002

SCREW M2.0*2.0- I(BNI)(NY)IRON 86.G55N7.001

SCREW M2.0*3.0-I(BZN)(NYLOK)IRON 86.GDEN7.001

SCREW M2.5*3.5-I(BZN)(NYLOK) 86.MSTN7.001

SCREW M2.5*7-I(BNI)(NYLOK) 86.MVHN7.002

SCREW M2.5*7-I(BNI)(NYLOK) (D5,T0.8) 86.G89N7.001

SCREW M3*0.5+3.5I (HEAD=4.5x0.5) 86.TDY07.003

FRU (Field Replaceable Unit) List 6-29

6-30 FRU (Field Replaceable Unit) List
 CHAPTER 7
Model Definition and Configuration
 Aspire F3-573T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

7-2
Model Definition and Configuration

Aspire F3-573T 0

Table 7-1. RO, Description

Model RO Country Acer Part No. Description

F5-573T-306B
W10HML64A13WW1 MC
N8.GDEWW.002
F5-573T-306B WW WW UMACkk_4T
3610/1*4G/1000G_F8G/D/4L2.8/R/S
UPT3_acB_HD_BNILA_ENGEH91
F5-573T-59GA
W10HML64A13WW1 MC
F5-573T-59GA WW WW N8.GDEWW.001 UMACkk_4T
56267/1*4G/1000G_F8G/M/4L2.8/R
/SUPT3_acB_HD_BNILA_ENGEH91
F5-573T-56EV
W10HML64A13WW1 MC
UMACkk_4T
F5-573T-56EV WW WW N8.GDEWW.004
56267/2*2G/F128G+500G_F8G/M/
4L2.8/R/SUPT3_acB_HD_Obsidian
Black 15 AI Anodize FH_EH91
F5-573T-51C2
W10HML64A13WW1 MC
UMACkk_4T
F5-573T-51C2 WW WW N8.GDEWW.003
5620/2*2G/F128G+500G_F8G/D/4L
2.8/R/SUPT3_acB_HD_Obsidian
Black 15 AI Anodize FH_EH91
F5-573T-34FD W10HML64A13ND2
MC UMACkk_4T
F5-573T-34FD EMEA Nordic NX.GDEED.001
3610/1*8G/F256G/D/4L2.8/R/SUPT
3_acB_HD_BNILA_DA42
F5-573T-50LD W10HML64A13ND2
MC UMACkk_4T
F5-573T-50LD EMEA Nordic NX.GDEED.002
5620/1*8G/F128G+1000G/D/4L2.8/
R/SUPT3_acB_HD_BNILA_DA42

Table 7-2. CPU, LCD

Model Country Acer Part No. CPU LCD

F5-573T-306B WW N8.GDEWW.002 Ci36100U N15.6HDGSUP/TP3L

F5-573T-59GA WW N8.GDEWW.001 Ci56267U N15.6HDGSUP/TP3L
F5-573T-56EV WW N8.GDEWW.004 Ci56267U N15.6HDGSUP/TP3L

Model Definition and Configuration 7-3

 Table 7-2. CPU, LCD
Model Country Acer Part No. CPU LCD

F5-573T-51C2 WW N8.GDEWW.003 Ci56200U N15.6HDGSUP/TP3L

F5-573T-34FD Nordic NX.GDEED.001 Ci36100U N15.6HDGSUP/TP3L
F5-573T-50LD Nordic NX.GDEED.002 Ci56200U N15.6HDGSUP/TP3L

Table 7-3. VGA Chip, VRAM

Model Country Acer Part No. VGA Chip VRAM

F5-573T-306B WW N8.GDEWW.002 UMA N

F5-573T-59GA WW N8.GDEWW.001 UMA N
F5-573T-56EV WW N8.GDEWW.004 UMA N
F5-573T-51C2 WW N8.GDEWW.003 UMA N
F5-573T-34FD Nordic NX.GDEED.001 UMA N
F5-573T-50LD Nordic NX.GDEED.002 UMA N

Table 7-4. Memory 1, Memory 2, HDD 1, HDD2

Model Country Acer Part No. Memory 1 Memory 2 HDD 1 (GB) HDD 2 (GB)

N1000GB
F5-573T-306B WW N8.GDEWW.002 SO4GBIV N 5.4KS_8G N
SSHD
N1000GB
F5-573T-59GA WW N8.GDEWW.001 SO4GBIV N 5.4KS_8G N
SSHD
N500GB
F5-573T-56EV WW N8.GDEWW.004 SO2GBIV SO2GBIV F80128S3 5.4KS_8
GSSHD
N500GB
F5-573T-51C2 WW N8.GDEWW.003 SO2GBIV SO2GBIV F80128S3 5.4KS_8
GSSHD
F5-573T-34FD Nordic NX.GDEED.001 SO8GBIV N F80256S3 N
N1000G
F5-573T-50LD Nordic NX.GDEED.002 SO8GBIV N F80128S3
B5.4KS

Table 7-5. ODD, Extra SW, Card Reader

Model Country Acer Part No. ODD Extra SW1 Card Reader

F5-573T-306B WW N8.GDEWW.002 N9.0Dummy McAfee SD card reader

F5-573T-59GA WW N8.GDEWW.001 NSM8XS9.0 McAfee SD card reader
F5-573T-56EV WW N8.GDEWW.004 NSM8XS9.0 McAfee SD card reader

7-4 Model Definition and Configuration

 Table 7-5. ODD, Extra SW, Card Reader
Model Country Acer Part No. ODD Extra SW1 Card Reader

F5-573T-51C2 WW N8.GDEWW.003 N9.0Dummy McAfee SD card reader

F5-573T-34FD Nordic NX.GDEED.001 N9.0Dummy McAfee SD card reader
F5-573T-50LD Nordic NX.GDEED.002 N9.0Dummy McAfee SD card reader

Table 7-6. Wireless LAN

Model Country Acer Part No. Wireless LAN

F5-573T-306B WW N8.GDEWW.002 INT3165.NGWG

F5-573T-59GA WW N8.GDEWW.001 INT3165.NGWG
F5-573T-56EV WW N8.GDEWW.004 INT3165.NGWG
F5-573T-51C2 WW N8.GDEWW.003 INT3165.NGWG
F5-573T-34FD Nordic NX.GDEED.001 3rd WiFi 1x1 AC+ BT M.2
F5-573T-50LD Nordic NX.GDEED.002 3rd WiFi 1x1 AC+ BT M.2

Table 7-7. Battery, Adapter, Camera

Model Country Acer Part No. Battery Adapter Camera

F5-573T-306B WW N8.GDEWW.002 4CELL2.8 45W_5.5phy HD_Unified

F5-573T-59GA WW N8.GDEWW.001 4CELL2.8 65W_5.5phy HD_Unified
65W_5.5phy
F5-573T-56EV WW N8.GDEWW.004 4CELL2.8 HD_Unified
INDIA BLACK
F5-573T-51C2 WW N8.GDEWW.003 4CELL2.8 45W_5.5phy HD_Unified
F5-573T-34FD Nordic NX.GDEED.001 4CELL2.8 45W_5.5phy HD_Unified
F5-573T-50LD Nordic NX.GDEED.002 4CELL2.8 45W_5.5phy HD_Unified

Model Definition and Configuration 7-5

7-6 Model Definition and Configuration
 CHAPTER 8
Test Compatible Components
 Microsoft® Windows® 8.1 Environment Test . . . . . . . . . . . . . . 8-4

8-2
Test Compatible Components
This computer’s compatibility is tested and verified by Acer’s internal testing
department. All of its system functions are tested under Windows® 8.1 environment.
Refer to the following lists for components, adapter cards, and peripherals which have
passed these tests. Regarding configuration, combination and test procedures, please
refer to the Aspire E5-575, E5-575G, E5-575T, E5-575TG, K50-20. Compatibility Test
Report released by the Acer Mobile System Testing Department.

Test Compatible Components 8-3

Microsoft® Windows® 8.1 Environment Test 0

Table 1-1. Test Compatible Components

Vendor Type Description Part No.

QUANTA A cover
10001028 QUANTA Indigo Blue 15 NCVM IMR Indigo Blue 15 NC.21011.06A
NCVM IMR
QUANTA A cover
10001028 QUANTA Marble White 15 NCVM IMR Marble White 15 NC.21011.06C
NCVM IMR
QUANTA A cover
10001028 QUANTA Obsidian Black 15 NCVM IMR Obsidian Black 15 NC.21011.068
NCVM IMR
QUANTA A cover
10001028 QUANTA Rococo Red 15 NCVM IMR Rococo Red 15 NC.21011.06B
NCVM IMR
QUANTA A cover
10001028 QUANTA Steel Gray 15 NCVM IMR Steel Gray 15 NCVM NC.21011.069
IMR
Adapter DELTA 45W
19V 1.7x5.5x11
10001081 DELTA 45W_5.5phy KP.04501.002
ADP-45HE BA LF
Black with acer logo
Adapter LITE-ON
45W_5.5phy 19V
60036752 LITE-ON
45W_5.5phy 1.7x5.5x11 KP.04503.002
SINGAPORE
PA-1450-26AL LF
Black with acer logo
“Adapter Chicony
Power 45W_5.5phy
60016453 19V 1.7x5.5x11
45W_5.5phy KP.0450H.002
CHICONY POWER A045R021L-AC01-01
LF Black black ,with
acer logo”
Adapter DELTA
45W_5.5phy INDIA
19V 1.7x5.5x11
10001081 DELTA 45W_5.5phy INDIA BLACK KP.04501.005
ADP-45HE BD LF
INDIA Black with
acer logo
Adapter LITE-ON
45W_5.5phy INDIA
60036752 LITE-ON 19V 1.7x5.5x11
45W_5.5phy INDIA BLACK KP.04503.003
SINGAPORE PA-1450-26AI LF
INDIA Black with
acer logo

8-4 Test Compatible Components

 Table 1-1. Test Compatible Components
Vendor Type Description Part No.

Adapter DELTA
65W_5.5phy 19V
10001081 DELTA 65W_5.5phy 1.7x5.5x11 KP.06501.003
ADP-65VH FA LF
Black with acer logo
Adapter LITE-ON
60036752 LITE-ON 65W 19V 1.7x5.5x11
65W_5.5phy KP.06503.013
SINGAPORE PA-1650-86AL LF
Black with acer logo
“Adapter Chicony
Power 65W 19V
60016453 1.7x5.5x11
65W_5.5phy KP.0650H.004
CHICONY POWER A065R078L LF Black
black,with acer
logo”
Adapter Chicony
Power 65W_5.5phy
60016453 INDIA 19V
65W_5.5phy INDIA BLACK KP.0650H.008
CHICONY POWER 1.7x5.5x11
A065R109L LF INDIA
Black with acer logo
Adapter DELTA 90W
19V 1.7x5.5x11
10001081 DELTA 90W KP.09001.002
ADP-90MD HBA LF
Black meet CN 5KM
Adapter LITE-ON
90W 19V 1.7x5.5x11
10001023 LITE-ON 90W PA-1900-32AW LF KP.09003.005
Black Meet China
5km
Adapter Chicony
Power 90W 19V
1.7x5.5x11
60016453
90W A10-090P3A / KP.0900H.001
CHICONY POWER
A090A029L LF Black
meet China 5km
regulation
Non-AVAP Audio
Non-AVAP Audio Codec -
10004786 REALTEK Codec - Realtek NC.21011.02R
Realtek ALC255(HDA)
ALC255(HDA)
QUANTA B cover
Obsidian Black 15 PC+ABS Obsidian Black 15
10001028 QUANTA NC.21011.04S
Texture w/ Camera EH PC+ABS Texture w/
Camera EH

Test Compatible Components 8-5

 Table 1-1. Test Compatible Components
Vendor Type Description Part No.

Battery PANASONIC
AS16A Li-Ion 4S1P
60001535
4CELL2.8 PANASONIC 4 cell KT.00405.001
PANASONIC
2800mAh Main
COMMON
Battery LGC AS16A
Li-Ion 4S1P LGC 4
60032811 LGC 4CELL2.8 KT.0040G.007
cell 2800mAh Main
COMMON
Battery PANASONIC
AS16B Li-Ion 3S2P
60001535
6CELL2.8 PANASONIC 6 cell KT.00605.002
PANASONIC
2800mAh Main
COMMON
Battery LGC AS16B
Li-Ion 3S2P LGC 6
60032811 LGC 6CELL2.8 KT.0060G.001
cell 2800mAh Main
COMMON
MISC C cover
Obsidian Black 15 AI
10000981 MISC Obsidian Black 15 AI NC.21011.04T
Anodize EH
Anodize EH
QUANTA C cover
Obsidian Black 15 AI
10001028 QUANTA Obsidian Black 15 AI NC.21011.04U
Anodize EH
Anodize EH
Camera LITEON HD
Camera
10001023 LITE-ON HD_Unified KS.0HD05.001
LT_OV9728_RTS583
8H AOET Unified2
Camera LITEON HD
Camera
10001023 LITE-ON HD_Unified KS.0HD05.004
LT_HM1061_RTS583
8H AOET Unified 2
Camera CHICONY
10001044 HD Camera
HD_Unified KS.0HD06.001
CHICONY CH_OV9728_SPA208
7 AOET Unified 2
Camera CHICONY
10001044 HD Camera
HD_Unified KS.0HD06.004
CHICONY CH_HM1061_SPA20
87 AOET Unified 2
Non AVAP SD card
10000981 MISC Non AVAP SD card reader NC.21511.003
reader

8-6 Test Compatible Components

 Table 1-1. Test Compatible Components
Vendor Type Description Part No.

CPU(BGA) Intel Core

10001067 INTEL Ci36100U i3 i3-6100U BGA KC.61001.U00
Skylake SR2EU
CPU(BGA) Intel Core
10001067 INTEL Ci56200U i5 i5-6200U BGA KC.62001.U00
Skylake SR2EY
CPU(BGA) Intel Core
10001067 INTEL Ci56267U i5 i5-6267U BGA KC.62001.U67
Skylake
CPU(BGA) Intel Core
10001067 INTEL Ci76500U i7 i7-6500U BGA KC.65001.U00
Skylake SR2EZ
QUANTA D cover
Indigo Blue 15 PC+ABS Indigo Blue 15
10001028 QUANTA NC.21011.051
Texture FH BB PC+ABS Texture FH
BB
QUANTA D cover
Marble White 15 PC+ABS Marble White 15
10001028 QUANTA NC.21011.058
Texture EH WB PC+ABS Texture EH
WB
QUANTA D cover
Obsidian Black 15 PC+ABS Obsidian Black 15
10001028 QUANTA NC.21011.04V
Texture EH BB PC+ABS Texture EH
BB
QUANTA D cover
Rococo Red 15 PC+ABS Rococo Red 15
10001028 QUANTA NC.21011.054
Texture EH BB PC+ABS Texture EH
BB
QUANTA D cover
Steel Grey 15 PC+ABS
10001028 QUANTA Steel Grey 15 NC.21011.06D
Texture
PC+ABS Texture
Flash Disk
KINGSTON SSD
60040600
F80096S3 NAND 96GB KN.09607.001
KINGSTON
RBU-SNS8151S3/96G
G LF+HF
Flash Disk TOSHIBA
SSD NAND 128GB
10002146 TOSHIBA F80128S3 KN.1280A.008
THNSNJ128G8NY
LF+HF

Test Compatible Components 8-7

 Table 1-1. Test Compatible Components
Vendor Type Description Part No.

Flash Disk
SAMSUNG SSD
60002215
F80128S3 NAND 128GB KN.1280B.005
SAMSUNG
MZNLF128HCHP
LF+HF
Flash Disk LITE-ON
10001023 LITE-ON F80128S3 SSD NAND 128GB KN.1280L.013
CV1-8B128 LF+HF
Flash Disk TOSHIBA
SSD NAND 256GB
10002146 TOSHIBA F80256S3 KN.2560A.008
THNSNJ256G8NY
LF+HF
Flash Disk
SAMSUNG SSD
60002215
F80256S3 NAND 256GB KN.2560B.021
SAMSUNG
MZNLN256HCHP
LF+HF
Flash Disk LITE-ON
10001023 LITE-ON F80256S3 SSD NAND 256GB KN.2560L.012
CV1-8B256 LF+HF
“HDD HGST 2.5””
5400rpm 1000GB
60002005 HGST SG N1000GB5.4KS Dummy P/N SATA KH.01K07.005
8MB LF F/W: Dummy
p.n”
“HDD WD 2.5””
5400rpm 1000GB
WD10JPVX-22JC3T0,
60001994 WD N1000GB5.4KS_4K KH.01K08.024
ML500M, 500G/P
SATA III 8MB LF
F/W:01.01A01”
“HDD SEAGATE
2.5”” 5400rpm
1000GB
ST1000LM024/
60002036 SEAGATE N1000GB5.4KS_4K_9.5 KH.01K01.043
HN-M101MBB/AC2,
M8BP2, 9.5mmzh
HDD SATA III 16MB
LF F/W:2BA30001”
“HDD TOSHIBA
2.5”” 5400rpm
1000GB
60001922 TOSHIBA
N1000GB5.4KS_4K_9.5 MQ01ABD100,Aqua KH.01K04.009
DIGI
rius-B, 500G/P, acer
code SATA III 8MB
LF+HF F/W:AX003J”

8-8 Test Compatible Components

 Table 1-1. Test Compatible Components
Vendor Type Description Part No.

“HDD TOSHIBA
2.5”” 5400rpm
1000GB
60001922 TOSHIBA MQ02ABD100H,
N1000GB5.4KS_8GSSHD KH.01K04.011
DIGI SSHD 2.0, 500G/p,
9.5mmzh SATA III
64MB LF
F/W:HKF05A”
“HDD HGST 2.5””
5400rpm 2000GB
60002005 HGST SG N2000GB5.4KS KH.02K07.006
dummy p.n SATA III
8MB LF F/W:”
“HDD SEAGATE
2.5”” 5400rpm
2000GB
ST2000LM003,HN-M
60002036 SEAGATE N2000GB5.4KS_4K KH.02K01.024
201RAD/AC1,M9TBP
,667G/p,9.5mmzh
3D SATA III 32MB LF
F/W:2BE10001”
“HDD HGST 2.5””
5400rpm 500GB
60002005 HGST SG N500GB5.4KS Dummy P.N for KH.50007.015
500G SATA 8MB
LF+HF F/W:”
“HDD SEAGATE
2.5”” 5400rpm
500GB ST500LT012,
1DG142-188, YarraR
60002036 SEAGATE N500GB5.4KS_4K 500GB refresh SATA KH.50001.050
III 32MB LF+HF
F/W:1001SDM1
500G/P, 7mmzh
HDD”
“HDD TOSHIBA
2.5”” 5400rpm
500GB
60001922 TOSHIBA Aquarius-B,MQ01AB
N500GB5.4KS_4K KH.50004.011
DIGI F050,500G/P,
7mmzh SATA III
8MB LF+HF
F/W:AM001J”

Test Compatible Components 8-9

 Table 1-1. Test Compatible Components
Vendor Type Description Part No.

“HDD WD 2.5””
5400rpm 500GB
WD5000LPCX-21VH
AT0, MN500S-2,
60001994 WD N500GB5.4KS_4K KH.50008.050
7mmzh HDD,
500G/P SATA III
16MB LF
F/W:01.01A01”
“HDD TOSHIBA
2.5”” 5400rpm
500GB
60001922 TOSHIBA
N500GB5.4KS_8GSSHD MQ02ABF050H, KH.50004.013
DIGI
SSHD 2.0, 7mmzh,
500G/p SATA III LF
F/W:HJF05A”
“HDD HGST 2.5””
5400rpm 1000GB
60002005 HGST SG N1000GB5.4KS Dummy P/N SATA KH.01K07.005
8MB LF F/W: Dummy
p.n”
“HDD WD 2.5””
5400rpm 1000GB
WD10JPVX-22JC3T0,
60001994 WD N1000GB5.4KS_4K KH.01K08.024
ML500M, 500G/P
SATA III 8MB LF
F/W:01.01A01”
“HDD SEAGATE
2.5”” 5400rpm
1000GB
ST1000LM024/
60002036 SEAGATE N1000GB5.4KS_4K_9.5 KH.01K01.043
HN-M101MBB/AC2,
M8BP2, 9.5mmzh
HDD SATA III 16MB
LF F/W:2BA30001”
“HDD TOSHIBA
2.5”” 5400rpm
1000GB
60001922 TOSHIBA
N1000GB5.4KS_4K_9.5 MQ01ABD100,Aqua KH.01K04.009
DIGI
rius-B, 500G/P, acer
code SATA III 8MB
LF+HF F/W:AX003J”

8-10 Test Compatible Components

 Table 1-1. Test Compatible Components
Vendor Type Description Part No.

“HDD TOSHIBA
2.5”” 5400rpm
1000GB
60001922 TOSHIBA MQ02ABD100H,
N1000GB5.4KS_8GSSHD KH.01K04.011
DIGI SSHD 2.0, 500G/p,
9.5mmzh SATA III
64MB LF
F/W:HKF05A”
“HDD HGST 2.5””
5400rpm 2000GB
60002005 HGST SG N2000GB5.4KS KH.02K07.006
dummy p.n SATA III
8MB LF F/W:”
“HDD SEAGATE
2.5”” 5400rpm
2000GB
ST2000LM003,HN-M
60002036 SEAGATE N2000GB5.4KS_4K KH.02K01.024
201RAD/AC1,M9TBP
,667G/p,9.5mmzh
3D SATA III 32MB LF
F/W:2BE10001”
“HDD HGST 2.5””
5400rpm 500GB
60002005 HGST SG N500GB5.4KS Dummy P.N for KH.50007.015
500G SATA 8MB
LF+HF F/W:”
“HDD SEAGATE
2.5”” 5400rpm
500GB ST500LT012,
1DG142-188, YarraR
60002036 SEAGATE N500GB5.4KS_4K 500GB refresh SATA KH.50001.050
III 32MB LF+HF
F/W:1001SDM1
500G/P, 7mmzh
HDD”
“HDD TOSHIBA
2.5”” 5400rpm
500GB
60001922 TOSHIBA Aquarius-B,MQ01AB
N500GB5.4KS_4K KH.50004.011
DIGI F050,500G/P,
7mmzh SATA III
8MB LF+HF
F/W:AM001J”

Test Compatible Components 8-11

 Table 1-1. Test Compatible Components
Vendor Type Description Part No.

“HDD WD 2.5””
5400rpm 500GB
WD5000LPCX-21VH
AT0, MN500S-2,
60001994 WD N500GB5.4KS_4K KH.50008.050
7mmzh HDD,
500G/P SATA III
16MB LF
F/W:01.01A01”
“HDD TOSHIBA
2.5”” 5400rpm
500GB
60001922 TOSHIBA
N500GB5.4KS_8GSSHD MQ02ABF050H, KH.50004.013
DIGI
SSHD 2.0, 7mmzh,
500G/p SATA III LF
F/W:HJF05A”
Phantom KB
DARFON
LV5P_A51BWL LV5P
Internal 15 Standard
60004864 DARFON LV5P_A51BWL NK.I1517.03N
Black Y2015 Acer
Legend Fine
Power+Dish White
Backlit
Phantom KB
CHICONY
LV5T_A51B LV5T
10001044
LV5T_A51B Internal 15 Standard NK.I1513.01X
CHICONY
Black Y2015 Acer
Legend Win 8 Fine
Power+Dish
Phantom KB
DARFON LV5T_A51B
LV5T Internal 15
60004864 DARFON LV5T_A51B Standard Black NK.I1517.02S
Y2015 Acer Legend
Win 8 Fine
Power+Dish
Phantom KB
SUNREX LV5T_A51B
LV5T Internal 15
60052236 SUNREX LV5T_A51B Standard Black NK.I151S.01U
Y2015 Acer Legend
Win 8 Fine
Power+Dish
10000981 MISC Non AVAP Lan None AVAP Lan NA.22411.00B

8-12 Test Compatible Components

 Table 1-1. Test Compatible Components
Vendor Type Description Part No.

LED LCD Panel CMI

15.6’W FHD None
Glare N156HGE-EAL
10001022
N15.6FHDSUPC LF 220nit 10ms 500:1 KL.1560D.019
INNOLUX
(eDP1.2) (TN)
(3.2mm) (High color
gamut)
“LED LCD Panel
AUO 15.6’W FHD
None Glare
B156HTN03.8 H/W
60003316 AUO N15.6FHDSUPL 1B LF 220nit 8ms KL.15605.031
400:1
(eDP1.2/TN/3.2mm/L
ow cost) EC, H/W
1B”
LED LCD Panel CMI
15.6’W FHD None
Glare N156HGE-EAB
10001022
N15.6FHDSUPL LF 220nit 10ms 500:1 KL.1560D.016
INNOLUX
(eDP1.2) (TN)
(3.2mm) (Low cost
version)
LED LCD Panel AUO
15.6’W WXGA Glare
B156XTK01.0 LF
60003316 AUO N15.6HDGSUP/TP3L KL.15605.027
200nit 8ms 500:1
(ultra-slim) (eDP)
oTP lite
LED LCD Panel CMI
15.6’W WXGA Glare
60031663 CMI STSP
N15.6HDGSUP/TP3L N156BGN-E41 LF KL.1560D.018
BRANCH
220nit 10ms 600:1
Total solution (TOD)
“LED LCD Panel
AUO 15.6’W WXGA
None Glare
60003316 AUO N15.6HDSUP KL.15605.033
B156XTN07.1 7A LF
220nit 8ms 400:1
(eDP, 3.2mm Max)”
LED LCD Panel LG
15.6’W WXGA None
Glare
60003089 LG N15.6HDSUP KL.15608.029
LP156WHU-TPF1 LF
220nit 16ms 500:1
(eDP/3.2mm Max)

Test Compatible Components 8-13

 Table 1-1. Test Compatible Components
Vendor Type Description Part No.

“LED LCD Panel CMI

15.6’W WXGA None
60031663 CMI STSP
N15.6HDSUP Glare N156BGA-EA2 KL.1560D.021
BRANCH
LF 220nit 10ms 500:1
(eDP, 3.2mm Max)”
“LED LCD Panel
AUO 15.6’W WXGA
60003316 AUO NLED15.6WXGAGSUP Glare B156XTN07.0 KL.15605.032
0A LF 220nit 8ms
500:1 (eDP, 3.2mm)”
LED LCD Panel LPL
15.6’W WXGA Glare
60003089 LG NLED15.6WXGAGSUP LP156WHU-TPE1 LF KL.15608.028
220nit 16ms 500:1
(eDP/3.2mm Max)
“LED LCD Panel CMI
15.6’W WXGA Glare
10001022
NLED15.6WXGAGSUP N156BGA-EB2 LF KL.1560D.020
INNOLUX
220nit 10ms 600:1
(eDP, 3.2mm Max)”
LED LCD Panel BOE
15.6’W WXGA Glare
NT156WHM-N32 LF
60038572 BOE(HK) NLED15.6WXGAGSUP KL.1560E.003
220nit 12ms 500:1
(Ultra-slim 3.2mm
Max)
Memory SO-DIMM
60002041 DDRIV 2133 16GB
SO16GBIV KN.16G00.001
QIMONDA Dummy LF+HF
1024*8
“Memory HYNIX
SO-DIMM DDRIV
60002045 SK 2133 16GB KN.16G0G.02
SO16GBIV
HYNIX HMA82GS6MFR8N-T 1
F LF+HF 1024*8
25nm, Polaris”
Memory SO-DIMM
60002041 DDRIV 2133 2GB
SO2GBIV KN.2GB00.019
QIMONDA Dummy LF+HF
256*16
Memory HYNIX
SO-DIMM DDRIV
60002045 SK 2133 2GB KN.2GB0G.04
SO2GBIV
HYNIX HMA425S6AFR6N-T 7
F LF+HF 256*16
25nm

8-14 Test Compatible Components

 Table 1-1. Test Compatible Components
Vendor Type Description Part No.

Memory SO-DIMM
60002041
SO4GBIV DDRIV 2133 4GB KN.4GB00.013
QIMONDA
Dummy LF+HF
Memory KINGSTON
60024207 SO-DIMM DDRIV
KINGSTON-FAR SO4GBIV 2133 4GB KN.4GB07.029
EAST ACR21D4S15HAG/4
G LF+HF 512*8
Memory HYNIX
SO-DIMM DDRIV
60002045 SK 2133 4GB KN.4GB0G.03
SO4GBIV
HYNIX HMA451S6AFR8N-T 6
F LF+HF 512*8 25nm
Polaris
Memory SO-DIMM
60002041
SO8GBIV DDRIV 2133 8GB KN.8GB00.006
QIMONDA
Dummy LF+HF
Memory KINGSTON
60024207 SO-DIMM DDRIV
KINGSTON-FAR SO8GBIV 2133 8GB KN.8GB07.030
EAST ACR21D4S15HAG/8
G LF+HF 512*8
Memory SAMSUNG
SO-DIMM DDRIV
60002215 KN.8GB0B.03
SO8GBIV 2133 8GB
SAMSUNG 7
M471A1K43BB0-CPB
LF+HF 1024*8 20nm
Memory HYNIX
SO-DIMM DDRIV
60002045 SK 2133 8GB KN.8GB0G.03
SO8GBIV
HYNIX HMA41GS6AFR8N-T 7
F LF+HF 512*8 25nm
Polaris
NB Chipset none NB
10000981 MISC none NB Chipset Chipset without NB KI.22600.054
Chipset
Dummy ODD HLDS
Dummy ODD 9.0mm
60001944 LG HK N9.0Dummy Tray 8X Dummy PN KO.0080D.011
LF+HF W/O bezel
SATA (Phantom)
Super-Multi DRIVE
HLDS Super-Multi
60001944 LG HK NSM8XS9.0 DRIVE 9.0mm Tray KO.0080D.019
8X GUE1N LF+HF
W/O bezel SATA

Test Compatible Components 8-15

 Table 1-1. Test Compatible Components
Vendor Type Description Part No.

Super-Multi DRIVE
PLDS Super-Multi
60001929 PHILIPS
NSM8XS9.0 DRIVE 9.0mm Tray KO.0080F.008
& LITE-ON
8X DA-8A6SH LF+HF
W/O bezel SATA
Super-Multi DRIVE
PLDS Super-Multi
60001929 PHILIPS
NSM8XS9.0 DRIVE 9.0mm Tray KO.0080F.011
& LITE-ON
8X DA-8AESH LF+HF
W/O bezel SATA
10001071 GOLDEN 2016 Package WW E
2016-E-Brown NC.25811.04G
ARROW series Brown Rev 1.0
Antivirus
10000981 MISC McAfee SR.23900.001
application McAfee
Synaptics Touchpad
60040547 CP5WIP1M PTP
CP5WIP1M NC.24611.02Q
SYNAPTICS TM-P3218-001
105x76.7mm PCB
Elantec Touchpad
60040786 CP5WIP1M PTP
CP5WIP1M NC.24611.02S
ELANTECH SA577C-1202
105x76.7mm PCB
“VGA Chip nVidia
N16P-GT-A2
KG.PGT0V.00
60001915 NVIDIA N16PGT GM107-750-A2
4
GB4b-128,
29mm*29mm”
“VGA Chip nVidia
N16S-GT1-KA-A2
60001915 NVIDIA N16SGT1 GM107-710-KA-A2 KG.SGT0V.006
GB4b-128,29*29mm
,28nm”
“VGA Chip nVidia
N16S-GT1-KB-A2
60001915 NVIDIA N16SGT1 GM107-710-KB-A2 KG.SGT0V.007
GB4b-128,29*29mm
,28nm”
“VGA Chip nVidia
N16S-GTR-B-A2
60001915 NVIDIA N16SGTR GM108-770-A2 KG.SGT0V.008
GB4b-128,
29*29mm, 28nm”
10001067 INTEL UMA UMA (Intel) KI.23200.038

8-16 Test Compatible Components

 Table 1-1. Test Compatible Components
Vendor Type Description Part No.

VRAM GDDR5 1GB

10000981 MISC 1G-GDDR5 (128*32*2) Dummy LF+HF KN.1GB00.013
Dummy
VRAM Graphic
GDDR5 2GB none
10000981 MISC 2G-GDDR5 (128*32*4) KN.2GB00.014
LF+HF Dummy
128*32*4
VRAM GDDR5
10000981 MISC 2G-GDDR5 (256*32*2) 5Gbps 2GB Dummy KN.2GB00.017
LF+HF Dummy
VRAM GDDR5
10000981 MISC 4G-GDDR5 (256*32*4) 5Gbps 4GB Dummy KN.4GB00.018
P/N LF+HF Dummy
VRAM SAMSUNG
60002215 GDDR5 5Gbps 4Gb
VR4GbGV5 KN.0040B.007
SAMSUNG K4G41325FC-HC03
LF+HF 256*16
VRAM HYNIX
60002045 SK GDDR5 5Gbps 4Gb
VR4GbGV5 KN.0040G.014
HYNIX H5GC4H24AJR-T2C
LF+HF 256*16 A-die
VRAM MICRON
60002050 MICRON GDDR5 5Gbps 8Gb
VR8GbGV5 KN.8GB04.007
SG MT51J256M32HF-60
:A LF+HF
VRAM SAMSUNG
60002215 GDDR5 5Gbps 8Gb KN.8GB0B.03
VR8GbGV5
SAMSUNG K4G80325FB-HC03 9
LF+HF
WNC PIFA 0.6 WiFi
10000105 WNC PIFA 0.6 NC.23511.00C
Antenna
“Wireless LAN
Foxconn 802.11ac
Bluetooth FM 3rd
10001018 HON HAI 3rd WiFi 1x1 AC+ BT M.2 KE.11A0F.001
WiFi 1x1 AC+ BT M.2
QCA9377A QCA
NFA435A, Rev 1.1”
“Wireless LAN
Liteon 802.11ac
Bluetooth FM 3rd
10001023 LITE-ON 3rd WiFi 1x1 AC+ BT M.2 KE.11A0L.001
WiFi 1x1 AC+ BT M.2
QCA9377A QCA
NFA435A, Rev 1.1”

Test Compatible Components 8-17

 Table 1-1. Test Compatible Components
Vendor Type Description Part No.

Liteon 3rd WiFi 1x1

10001023 LITE-ON 3rd WiFi 1x1 AC+ BT M.2 AC+ BT M.2 QCA NC.23611.02Q
NFA435 Rev 1.0
Foxconn 3rd WiFi
10001018 HON HAI 3rd WiFi 1x1 AC+ BT M.2 1x1 AC+ BT M.2 NC.23611.02R
QCA NFA435 Rev 1.0
Wireless LAN Intel
WLAN
10001067 INTEL INT3165.NGWG INT3165.NGWG C0 KI.STN01.101
Stone Peak 1x1 AC +
BT M.2

8-18 Test Compatible Components

 CHAPTER 9
Online Support Information
 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

9-2
Online Support Information

Introduction 0

This section describes online technical support services available to help users repair their
Acer Systems.
For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer
branch office. Acer Branch Offices and Regional Business Units may access our website.
However some information sources will require a user i.d. and password. These can be
obtained directly from Acer CSD Taiwan.
Acer's Website offers convenient and valuable support resources.
In the Technical Information section users can download information on all of Acer's
Notebook, Desktop and Server models including:
Service guides for all models
Bios updates
Software utilities
Spare parts lists
TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free
downloading of our technical material.
Also contained on this website are:
Detailed information on Acer's International Traveller’s Warranty (ITW)
Returned material authorization procedures
An overview of all the support services we offer, accompanied by a list of
telephone, fax and email contacts for all technical queries.
We are always looking for ways to optimize and improve our services, so do not hesitate
to direct any suggestions or comments to us.

Online Support Information 9-3

9-4 Online Support Information