Shiv Kumar Sahu

Mobile: +1 4253758936
[email protected]
Software Testing Professional

PROFESSIONAL SUMMARY

 12+ years of diverse experience in Information Technology with an emphasis on Software Quality
Assurance.
 Worked as a Sr. QA Analyst for different clients like JP Morgan and Chase, Barclays on domain
Treasury and Security Services. Also worked on life science project for Abbott and Trace link
clients.
 Technically Competent, diligent and result oriented ISTQB Certified Software Professional.
 Extensive experience in performing Software QA Testing on Client Server & Web based, desktop
and Mobile device testing application using manual testing.
 Proficient in different testing types such as Sanity Testing, Functional Testing, GUI Testing,
Regression Testing, Integration Testing, User Acceptance Testing (UAT) and Validation and
Verification Testing.
 Executed browser compatibility testing (IE, Firefox and Chrome) for web-based applications.
 Created various reports like Test Execution Report, Defect Summary Report, Defect Leakage
Reports.
 Prepare Root Cause Analysis report for production defect and implement the test case update,
review regression test suite, RTM etc.
 Sound understanding of SDLC methodologies, testing methodologies, various levels of testing,
requirements definition, test analysis & design techniques and documentation.
 Competencies in creating Project Plan, Test Strategies, Test Plans, Test Progress Reports,
Requirements Analysis and Project Documentation.
 Expertise in Test Management and Bug Tracking tools like HP ALM, TestRail and Jira.
 Experienced in Agile and waterfall testing methodologies, good understanding of development and
testing Life cycle.
 Sound knowledge in performing Mobile Application Testing on both iOS and Android devices.
 Knowledge in working with API Web Services testing using POSTMAN.
 2 years of experience in SQL queries using My-SQL, and Oracle databases.
 Proven track record in hiring and supporting recruitment process, mentoring resources and people
management.

TECHNICAL SKILLS

Operating System Windows XP/2000 Professional, MS-DOS, MAC-OS, Android, iOS

Testing Methodologies Manual/Functional, Integration, Regression and data
migration Testing, System Testing and UAT and API testing
Database Oracle 10g, PL/SQL using TOAD
Test Management Tool HP ALM, Jira
Programming Language C/C++, Java
Automation Tools Postman
API Testing SOAP and Restful API Messages
Device testing iOS and Android

EDUCATIONAL & PROFESSIONAL CREDENTIALS

Post Graduate in Computer Management 2002
Pune University, India
Bachelor of Science in Physics 1999
Pune University, India

CERTIFICATIONS
 CSTE
 BFS Foundation

PROFESSIONAL EXPERIENCE
Duration Jun 2020-till date
Role Test lead
Testing performed Functional (on both Web and Mobile), Accessibility, Insights and E2E
testing and API testing
Client: US bank
Project Abstract: State Farm Digital, Boldstroke

ATG Mobile Migration Overview:This project is aimed at migrating all .NET APIs to GraphQL APIs. This is a
phased release to the users to be completed. The GraphQL APIs have different end points. The scope for
Mobile includes API conversions for iOS, Android and Voice Services. Phased wise it will cover all US Bank
mobile banking features and functionalities.

Duration Jul 2019—May 2020

Role Test lead
Testing performed Functional, Integration, API testing and Migration testing
Client: Abbott
Project Abstract: ADC-Unity (Abbott Diabetic Care) Overview:

The purpose of Unity is to create a new global unified Customer Support for Abbott Diabetes Care. Unity
involves five closely linked initiatives: Core, Omni, TSG, Integration and Migration. Core focuses on overall
object structure and core functionality of the Salesforce Platform (case, security, encryption, data residency).
The focus of Omni is to deliver a unified Customer Support Experience platform by implementing the
Salesforce Omni-Channel product with focus on enabling various Omni-Channels (email, unauthenticated
Abbott Diabetes Care websites, Live Agent ®, Customer Community, Phone and Social), visibility to team
performance, capacities, overflow capacities, Warranty registration, phone and file uploading functionalities.
The focus of TSG is to build trouble shooting guides using decision tree logic (including Initial Perceptions
Codes, Final Perception Codes and Assessment Code) that enables approvals, revision control and language
control. The focus of Integration is to ensure Unity integrates with all its fulfilment, Tracking and CRM
interfaces without any issues and extract, share and load data effortlessly. The focus of Migration is to ensure
a smooth transition of all the Abbott data from legacy Salesforce system ‘Onestep’ to Unity, and ensue
effortless adaption of Unity to Abbott.

Duration Jun 2017—Jun 2019

Role Test lead
Testing performed Functional (both Web and Mobile), Integration , API testing, E2E testing
Client: Trace link
Project Abstract: Automated Validation Manager (AVM) Overview:

Customers using the TraceLink Life Sciences Cloud benefit from the only network-tenant solution that
enables them to quickly adapt to rapid change in today’s continuously-evolving regulatory environment.

Tracelink Automated Validation Manager (AVM) project team design executes a series of automated tests and
publishes the results. The automation scripts developed using Selenium, JAVA, Appium, Groovy, XMLs.

By subscribing to TraceLink AVM, customers will receive the set of validation documents described below for
use in validating their deployment. Rather than manually executing test scripts and recording their results,
TraceLink AVM executes a series of automated tests and publishes the results where they can be downloaded
and included into the customer’s overall validation. Using nothing more than a browser, TraceLink AVM
customers simply log into a web portal and review any aspect of the validation lifecycle.

The AVM consists of six main components: Validation Plan, User Requirement Specification, Functional
Risk Assessment, Requirement Traceability Matrix, Test Case and Results, Validation Summary Results.

Duration Aug 2014—Jun 2017

Role Sr. QA Analyst
Testing performed Functional (Both web and Mobile), Integration
Client: Barclays
Project Abstract: LMI Digital

The application LMI (Ledger master) is the customer-facing web application used by Sales Finance customers
which facilitates balances and availability, electronic reports, Payment Request and advice Sales Finance of
invoices and other financial assets to be raised against their facilities.

Duration May 2012 - Jul 2014

Role Sr. QA Analyst
Testing performed Functional and Integration testing
Client: Barclays
Project Abstract: JPMC – EFS EBT

EFS project support different state’s electronic benefits transfer program. There are different Federal benefit
program like EBT, WIC, Disability benefits, Children care. All these program implemented on EFS system.
There are different applications in EFS to support these entire benefits program. All electronic system of EBT
can be used by cardholders and State administrative to manage benefits program.

Duration Feb 2010 - May 2012

Role Sr. QA Analyst
Testing performed Functional and Integration testing
Client: JPMC
Project Abstract: JPMC – Master FX Instruction / Auto FX

The Master FX Instructions System is a fully automated foreign exchange broker system, acting as an
intermediary between the Investor Services, Back Office systems and the Treasury dealing room's front-
office FxXpress systems. The MXI system is now expanded to support Non- Custody users and accept Cross
Currency transactions