Industrial Tour Report (Jannatul Nusrat - ID - 15302124)
Industrial Tour Report (Jannatul Nusrat - ID - 15302124)
on
Pacific Jeans Ltd.
Department of Management
University of Chittagong
Industrial tour report
On
Pacific jeans Ltd
Submitted to:
Anupam Kumar Das
Associate Professor
Department of Management
University of Chittagong
Submitted by:
Jannatul Nusrat
Id: 15302124
Department of Management
University of Chittagong
Associate Professor
Department of Management
University of Chittagong
Dear Sir,
With the greatest pleasure I would like to submit my industrial tour report on Pacific
Jeans Ltd. That has been assigned to me as the analytical requirement of my BBA(8 th
semester)Course under the Department of Management, University of Chittagong.
During the whole procedure, I have seen and learnt how a capital intensive industry
works. It has been a very positive and uplifting experience as I have learnt practically a
lot that would not be possible otherwise.
I sincerely hope that you would be gracious enough to accept my tour report for
evaluation and oblige thereby.
Sincerely yours,
Jannatul Nusrat
ID:15302124
8th semester, BBA Program
Department of management
University of Chittagong.
ACKNOWLEDGEMENT
From the very outset, I would especially like to extend to thank to our honorable
Teacher Mr.Anupam Kumar Das, Associate Professor of Department of Management
whose inspiration and consideration during the program made it possible for me to
make this report.
I also would like to thank to all staff of Pacific Jeans Ltd., the Advisor and the HR
official for giving us necessary information about this industry which help us to make
this report.
Finally, I would like to thank to all my group members who assisted me to make my
tour report successful.
SUPERVISIORS DECLERATION
I am happy to certify that the industrial tour report of Pacific Jeans Ltd. is prepared by
a student of Department of Management belonging to Jannatul Nusrat, ID:15302124,
Session:2014-2015, for the partial fulfillment of the BBA program from the University
of Chittagong.
I certify that this work and content of this report has been conducted under my
supervision.
………………………….
(Supervisor)
Associate Professor
Department of Management
University of Chittagong.
Executive Summary
As part of my BBA program, I have completed my industrial tour in Pacific Jeans Ltd.
During my industrial tour, I have gained valuable and practical knowledge. So based
on my learning experience, I have completed my industrial tour report.
However, in very first part, the Introduction, Objective, Scope, Methodology and
Limitations of the report are described.
The second part represents the overall company profile. It contains Overview of the
Company, History, Slogan, Mission, Vision and Objectives of the Organization.
In the third part Production Department of Pacific Jeans Ltd. is also presented.
and in the fifth part Problems, Recommendations and Conclusion are added.
Table of Content
Contents
1.1 Introduction..........................................................................................................................9
1.2Objective of the Study..........................................................................................................10
1.3 Scope...................................................................................................................................10
1.4Research Methods...............................................................................................................11
1.5Limitations............................................................................................................................12
2.1 An Overview of Pacific Jeans Ltd.........................................................................................13
2.2 A Brief Profile of Pacific Jeans Ltd........................................................................................14
2.3 Buyer of the Pacific Jeans Ltd..............................................................................................15
2.4 Sister Concern0f Pacific Jeans Ltd........................................................................................16
2.5 Mission and Vision of Pacific Jeans Ltd................................................................................16
2.6 Objective of Pacific Jeans Ltd...............................................................................................16
2.7 Policies and Procedures.......................................................................................................17
2.8 Product of Pacific Jeans Ltd.................................................................................................17
2.9 Production sector of pacific jeans Ltd..................................................................................18
2.10 Corporate Structure..........................................................................................................19
2.11 Management Practices of Pacific Jeans Ltd.......................................................................20
3.1 Production Performance of Pacific Jeans Ltd......................................................................23
3.2 Production Capacity of Pacific Jeans Ltd. (Items Per Day)...................................................23
3.3 Production Flow Chart of Pacific Jeans Ltd..........................................................................24
3.4 Manufacturing Process........................................................................................................25
3.5 Marketing Department........................................................................................................26
3.6 Product and Market............................................................................................................26
3.7 Target Market......................................................................................................................26
4.1 Human Resource Management of Pacific Jeans Ltd............................................................27
4.2 Employee Requirement and Selection................................................................................28
4.3 Job Responsibility................................................................................................................29
4.4 code of conduct of pacific jeans Ltd....................................................................................30
4.5 Salary & Compensation of Pacific Jeans Ltd........................................................................31
5.1 Problems and Challenges faced by Pacific Jeans Ltd...........................................................32
5.2 Recommendations..............................................................................................................32
5.3 Conclusion...........................................................................................................................33
References................................................................................................................................34
Appendix-1................................................................................................................................35
Appendix -2...............................................................................................................................35
Appendix -3...............................................................................................................................36
Appendix -4...............................................................................................................................36
Chapter -1
1.1 Introduction
Bangladesh-a small country, is growing bigger day by day. Today our economy is
growing at a consistent rate which makes us one of the faster growing economies in
the world. Considering the economic development of our country, it can easily be said
that garments industry plays an important role from very beginning. Today readymade
garments industry has not only increased foreign currency but also engaged a lot of
unemployed people in productive industry. 76% of Bangladesh’s total income is
earned from RMG.
Pacific Jeans Ltd.: A trusted name in jeans mechanism industry, is positioned to play
an important role in our economics for sustainable development, Pacific Jeans Ltd. is
famous for their world class casual wear manufacturing company and also known for
its state of the art of production facility, extensive and unique research and
development. They started their journey at Patharghata, Fisherighat with the name
'NZN fashion' in Chittagong city. This is the largest among locally invested journey in
1984 company. Moreover, it is the second largest among all the companies of
garments industry in Bangladesh. At starting, only 500 workers were employed at
there .But now 30 thousand people are employed directly in Pacific Jeans Ltd. To get
high productivity and consistent quality Pacific Jeans Ltd. is equipped with
technologically advanced machines, dryers and ozone machines. Due to health and
environmental issue, the company has stopped sandblasting. Pacific has set up its own
PD team dubbed ‘Pacific Jeans Ltd. innovation center’ which work in close
collaboration with the leading fashion designer of premium denim brands from US, EU
and Japan to cope up with value added innovation.
As a student of business studies, I felt great interest and attempted a visit to a
garment like Pacific Jeans Ltd. To take knowledge about RMG. Although it is very
difficult to find out the real and contemporary situation in any industry, as the
activities are more complex and wider. We dared to gather concept and idea about
situational areas in Pacific Jeans Ltd.
This study aims at providing me invaluable partial knowledge about Pacific Jeans Ltd.It
will help me to develop my knowledge about RMG industry and it operation. This
report focuses on the following objectives:
1.3 Scope
The scope of the study plays a significant role for a student and in that case scope my
scope was vast. Due to some organizational rules and restrictions, in some case the
scope of learning was limited.
Primary data:
Relevant data for this report have been collected through direct visit
and discussion with concerned personnel. The main sources of primary
data are:
Secondary data:
I. Company profile.
II. Company information from official website.
III. Newspaper and journal.
IV. Pervious report.
Data processing:
Finally, the collected raw data are classified, interpreted and presented with the help
of some computer software like Microsoft word and Microsoft excel. Microsoft excel
has been used to present some data graphically.
1.5Limitations
The study has been conducted subject to certain constrains which may limit the area
covered in the study. These are:
I. We have been allowed only one day for industrial tour which is not
sufficient to study the industry in depth.
II. For the company strategy, the authority is not providing confidential
financial and marketing data. In the view of the business strategic
division the company has been found to be hesitant in furnishing
relevant data.
III. The rate of success of my study may be limited as I might have failed
to collect information due to lack of my experience.
IV. There were lacks of adequate information due to not resourceful
web material.
V. Our personal limitations as very first in this type of study and report
making.
I, therefore, hope that this report will be evaluated with an approach subject to their
cognition of the abovementioned shortcomings.
Chapter-2
Address of the company: Plot # 14-19, CEPZ Entry Road, Sector # 5 Export
1. Md.Nasir Uddin
2. Mrs.SyedaUmmeHabiba Begum
3. Mr.Sayed Mohammed Tanvir
1998-1999
1999-2000
2000-2001
2001-2002
Bank name:
Production capacity (pieces per day): 40, 000 PCS per day
Marketing area:
USA-45%
Europe -50%
Japan -2%
Canada -3%
Lee
Wrangher
MASH
H&M
Charles vogele
GAP
V.F.Asia
Lin Dex
Mission:
The mission is to maintain code of conduct or maintain labor law (2006) to create or
increase profit as a production-oriented company.
Vision:
Be a global life wear solution company.
2. Quality of sewing.
4. Quality of washing.
5. Quality of packing.
6. Quality of finishing.
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2.10 Corporate Structure
The key point of management practices of Pacific Jeans Ltd. are discussed below:
Mission:
The mission is to maintain code of conduct or maintain labor law (2006) on time
shipment and to maintain quality products. In our visiting organization, the main
mission or purpose of Pacific Jeans Ltd. is to create or increase profit as a product-
oriented company.
Objective or goal are defined as the important end toward which organizational and
individual activities are directed. Objective state end result clear and verifiable
objectives facilitate measurement of the surplus as well as the effectiveness and
efficiency of managerial action. Pacific Jeans Ltd. considers the increase of production,
quality of product, and market share and achieving target as organizational goals and
objective.
Policies on procedures:
Planning Process:
Planning involves selecting mission and objective and the action to achieve them, its
require decision making. Pacific Jeans Ltd. also has a strong plan process in which the
authority has to formulate these plans. Most of time top level management make
decision.
MBO:
But Pacific Jeans Ltd. does not encourage management by objective as a base of
decision making.
This company follows work specialization for every employee. Work specialization
refers to every employee should be specialized in the particular field .Pacific Jeans Ltd.
does not follow generalization. The company generally follows the product
departmentalization.
Span of Control:
The number of subordinates a manager effectively and efficiently directs. Wide span
are more efficient in team of cost. However, at some point wide span reduce
effectiveness. that is, when the span becomes too large, employee performance
suffers because supervisors no longer have the times to provide the necessary
leadership and support.
Pacific Jeans Ltd. follows narrow span of control and manage effectively.
Decision Making:
Decision making is defined as selection of course action from among alternative ;it is
at the core of planning. Decision making may be either centralized or decentralized.
The decision making process of the company is centralized by the authority. The
group's management takes good care of their workforce by allowing them to
participate in decision-making, so that they develop a sense of belongingness.
IT Compliance Management
Chapter -3
Pacific Jeans Ltd. has eight production units employing around 27,000 people. It
produces 40 million pieces of jeans a year, exporting to more than 30 countries. The
group has an annual export turnover of $360 million. The factories of Pacific Jeans Ltd.
Group are producing about 1,25,000 pieces of jeans pant every day. They are
producing renowned brand jeans all over the world. To ensure product quality extra
incentives are given to workers to ensure product quality regarding production
processes. To keep the continuity of our company’s growth, they are emphasizing on
information technology through business process automation. Now they are capable
of producing several kinds of jeans items from the middle to premium quality.
Item unit
They are producing renowned brand jeans all over the world. In order to ensure
continuity of product quality extra incentives are given to workers to ensure product
quality regarding production processes. To keep the continuity of the company’s
growth, they are emphasizing on information technology through business process
automation.
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3.4 Manufacturing Process
On receiving the orders from its customers, Pacific Jeans Ltd. manufactures the
products and supply them to the customers’ destination as per their requirements.
Since the export of the company is deemed export, it supplies the products to the
local destinations.
Therefore, the final destination of the company’s products appears to be the overseas
market. Pacific Jeans Ltd. ultimately produces denim fabrics for such world-renowned
brand name as George, Polo, Next, Tesco, Mexx, Tommy, Lee Hang Fat, Gemo, Aldi,
Kik, Adams, Woolworth, Gulden Pfennig.
Chapter -4
Roles of HR department:
Talent and creative team are essential for continuous success. Each member of this
organization devoted themselves to achieve a particular goal. It’s all about a team
work for excellence. The smart working environment what we deliver to grow their
qualification, experience and intellectual development is exceptional. Thus, Pacific
Jeans Ltd. has become a hub of country’s best talent, intelligent and creative young
people
In most of the organizations, the human resources are properly viewed as their most
important assets. For employee requirement and selections, the companyconsider
following factor:
They always give priority to skilled, energetic candidate.
I. Internal source
II. Advertisement in daily newspaper
III. Employee referrals
IV. Private employment agencies
V. School placement.
Pacific Jeans Ltd. follow the internal source and advertisement in daily newspaper for
requirement process.
Selection process: after requirement process there require selection process .There
are various type of selection process and this are:
Pacific Jeans Ltd. usually follows the written test, oral test. This selection procedure
can vary person to person. Such that:
I. For worker
II. For staff
III. For junior manager
IV. For senior manager.
II. Conduct background check, reference check and verify identity before
confirming employment of candidate.
VI. To maintain the employee's Personal file with all related papers as up-dated.
VII. Manage the security personnel and goods movement and follow up the
cleanliness and security system of the Company.
Pacific jeans Ltd has code of conduct ,and these are following :
1. Pacific Jeans Ltd. abides by the principles that decisions on hiring, salary, benefits,
advancement, termination or retirement are based solely on the availability ofand
individual to do the jobs.
2. Forced labor: Pacific Jeans Ltd. does not use force labor in any from Prison,
indentured, bonded or otherwise.
3. Child labor: Pacific Jeans Ltd. does not employ any person below the age 18.
4. Compensation: Pacific Jeans Ltd. Provides each employee at least minimum wage
or higher and provided each employee a clear, written accounting for every pay
period.
5. Benefits: Pacific Jeans Ltd. provides each employee all legally mandated benefits.
These include meal subsidies, transportation or transportation subsidies. Others cash
allowances, health care, pregnancy or sick leave, vacation, religious holiday, leave and
contributions for provident fund.
6. Hours of Work/overtime: Pacific Jeans Ltd. complies with legally mandated work
hours uses overtime only when each employee fully compensated according to local
law and on a regularly 34.27 scheduled basis provides one day off in seven and
requires no more than 60 hours of work per week.
7. Management of Environment, Safety and Health: Pacific Jeans Ltd. has written
health safety guidelines, has a factory safety committee provides personal protective
equipment free of charge and mandates its use and complies with all applicable local
environmental, safety & health regulations.
8. Every employee shall be treated with respect and dignity. No employee shall be
subject to any physical, sexual, psychosocial or verbal harassments or abuse. Written
disciplinary procedures shall be applied fairly among all workers.
Wages & salary breakdown is, 60% Basic and 40% allowances.
Any work after 8 hours will be treated as overtime. Mentionable here that maximum
total working hours a day are 10 hours and per week 60 hours.
A worker will get double payment the basic for working overtime more than 8 hours
Bonus: The bonus can be paid in different ways. It can be fixed percentage on the
basic wage paid annually or in proportion to the profitability.
Festival bonus: Two festival bonuses paid to every employee in a year. Equivalent to
two basics of wages/salary during two Edit festive.
Medical services: Provided free Medical facilities. To face any emergency company
provides free ambulance services, TB treatment provided at no cost in certain
circumstances from BEPZA hospital.
Chapter -5
Every industry has some problem. So Pacific Jeans Ltd. has some problems toowhich
are mentioned in brief below:
5.2 Recommendations
There are some recommendations or suggestions, which are listed below:
I. Pacific Jeans Ltd. needs to offer extra facilities for their workers
comparing with its competitors.
II. Pacific Jeans Ltd. should set standard target and pay for fulfill this
target. It may reduce overtime period.
III. The company can develop advertising promotion.
IV. Pacific Jeans Ltd. should provide recreational program like cultural
program, picnic etc. and comfortable transport facilities.
V. Pacific Jeans Ltd. should provide good ventilation / cooling system
at the workplace.
VI. The salary system should be well structured according to the job
responsibility.
VII. Pacific Jeans Ltd. should support to arrange some training programs
to improve the efficiency of the workers and employees.
5.3 Conclusion
At least I can say that the management portion of all departments of Pacific Jeans Ltd.
is performing its job efficiently. In fact the all the departments are most important
equally to increase the productivity by ensuring low cost and to maintain the well
reputation. Besides the executives are very industrious and serious in performing their
job. The executives hardly try to achieve 90% efficiency.
The organization maintain high quality work environment in accordance with the
Labor Act of Bangladesh. Workers get adequate wages and they get wage timely. So
the workers are satisfied and there is no industrial dispute and labor unrest.
Pacific Jeans Ltd. makes 36 million pcs jeans every year. With continuous focus on
quality improvement and value addition, commitment towards maintaining safe and
healthy workplace and facilitating a unique innovation center & design lab, the group
has become one of the most preferred supply chain partners of the leading global
fashion retailers.
There is no doubt that Pacific Jeans Ltd. has created a good reputation in the market
by its quality product and service. It should maintain the quality and try to diverse its
business.
References
https//www.pacificgroupbd.com/pacific-denim+&cd=1&hl=en&ct=clnk&gl=bd
https://www.pacificjeans.com/+&cd=1&hl=en&ct=clnk&gl=bd
Barua ,D.(n.d).The company set a growth target of 12-15 pc a year. The daily
star,pp.8.
Appendix-1
Jeans pants
Appendix -2
Denim pants
Appendix -3
Appendix -4