Doc Number: GTSL/QP/08
GTS Management System (GTSMS) Revision:
Doc Type:
00
Quality Procedure
Quality Procedure Author/Owner: Julius Ondijo
Effective Date: 01/1/2022
Review Date: November,2022
PROCEDURE FOR INTERNAL AUDIT Review Due Date: Nov,2024
Number Pages: Page 1 of 9
Approved by: Godfrey Walala
AUTHORIZED BY: MANAGING DIRECTOR
NAME: Geofrey Walala
SIGNATURE:
DATE:20th September,2022
DOCUMENT CONTROL:
COPY NO: 1 ISSUED TO: OPEERATIONS MANAGER
Doc Number: GTSL/QP/08
GTS Management System (GTSMS) Revision:
Doc Type:
00
Quality Procedure
Quality Procedure Author/Owner: Julius Ondijo
Effective Date: 01/1/2022
Review Date: November,2022
PROCEDURE FOR INTERNAL AUDIT Review Due Date: Nov,2024
Number Pages: Page 2 of 9
Approved by: Godfrey Walala
Amendment Record Sheet
Date Clause Summary of change Revision No. Approved by
0. Distribution list
0.1. Managing Director GTSL Inspection Body
0.2. Internal Quality Auditors
0.3. Inspectors
Table of Contents
Amendment Record Sheet............................................................................................................ 2
0. Distribution list..................................................................................................................... 2
1.0 Purpose.................................................................................................................................. 3
2.0 Scope..................................................................................................................................... 3
3.0 Reference............................................................................................................................... 3
4.0 Definitions............................................................................................................................. 3
5.0 Responsibilities...................................................................................................................... 3
6.0 Procedure for Internal Audit................................................................................................... 3
7.0 Records.................................................................................................................................. 4
Appendix 1 - Audit Findings Form................................................................................................ 5
Appendix 2 - Corrective Action Request Form..............................................................................6
Appendix 3- Corrective Action Plan Template..............................................................................8
Doc Number: GTSL/QP/08
GTS Management System (GTSMS) Revision:
Doc Type:
00
Quality Procedure
Quality Procedure Author/Owner: Julius Ondijo
Effective Date: 01/1/2022
Review Date: November,2022
PROCEDURE FOR INTERNAL AUDIT Review Due Date: Nov,2024
Number Pages: Page 3 of 9
Approved by: Godfrey Walala
1.0 Purpose
To ensure effective planning and execution of internal quality audits and to define the procedure for
consistently reviewing the quality management system to ensure its continuing suitability and
effectiveness in supporting GTSL goals and objectives.
2.0 Scope
This procedure is applicable to GTSL Inspection Body quality management system.
3.0 Reference
3.1 ISO/IEC 17020:2012 Requirements for the operation of various types of bodies performing
inspection
3.2 ISO 19011:2018 Guidelines for auditing management systems
4.0 Definitions
4.1 QM – Quality Manager
4.2 Audit - Systematic, independent and documented process for obtaining audit evidence and
evaluating it objectively to determine the extent to which audit criteria are fulfilled.
5.0 Responsibilities
5.1 All staffs are responsible for compliance with this procedure.
5.2 The Managing Director is responsible for approving this procedure.
5.3 The Quality Manager is responsible for the implementation, maintenance and review of this
procedure.
6.0 Procedure for Internal Audit
6.1 The Quality Manager shall prepare an annual internal quality audit programme, covering all areas
of quality management at the beginning of the year. Internal audits shall be conducted once every
year.
6.2 The audit shall be undertaken by qualified internal quality auditors trained on the implementation
of ISO/IEC 17020:2012 and internal quality audit course in line with ISO 19011:2018.
Doc Number: GTSL/QP/08
GTS Management System (GTSMS) Revision:
Doc Type:
00
Quality Procedure
Quality Procedure Author/Owner: Julius Ondijo
Effective Date: 01/1/2022
Review Date: November,2022
PROCEDURE FOR INTERNAL AUDIT Review Due Date: Nov,2024
Number Pages: Page 4 of 9
Approved by: Godfrey Walala
6.3 Selection of audit team(s) shall be done in such way that will ensure objectivity and impartiality of
the audit process. Auditors shall not audit their own work. In the event this objective is
unachievable internally the Quality Manager may recommend outsourcing of the auditors.
6.4 Upon submission of the audit programme by the Quality Manager and receipt of the same by the
audit team leader, the team leader shall, in consultation with the auditee, prepare and avail the
audit plan/notification to the auditee(s) at least one week to the intended audit date or as
otherwise agreed with the auditee.
6.5 The audit shall be carried out in line with the guideline standard, ISO 19011:2018 and in
accordance with the requirements of ISO/IEC 17020:2012 and as planned. Any changes to the
plan will be communicated to and agreed upon with the auditee. The audit team shall record their
findings in the Audit Findings form GTSL/QP/08/AFF, Appendix 1.
6.6 The internal audit programme shall address all elements of the management system, including
witnessing of inspection activities.
6.7 On completion of the onsite audit, the team under the leadership of the team leader, shall during
the auditors’ meeting analyse and compile its findings to be presented to the auditee at the closing
meeting. If nonconformities are raised, a Corrective Action Request form, GTSL/QP/06/CAR,
Appendix 2 shall be filled and the auditee given 1 month to address them in collaboration with the
Quality Manager. The auditee shall be given 1 week to develop and submit to the team leader a
corrective action plan as per Corrective Action Plan template, GTSL/QP/06/CAP, Appendix 3. The
team leader shall review and agree with the auditee if any changes are to be made. The corrective
action plan shall have the root cause, correction and corrective action effective enough to address
the nonconformity and prevent recurrence. The team leader shall also prepare a comprehensive
audit report within 1 week for submission to the Quality Manager and the auditee for action. Both
positive and negative findings raised during the audit shall be captured in the audit report.
6.8 The team leader shall ensure a close-out audit is conducted as agreed within 1 month and a
report on the same prepared for submission to the Quality Manager.
6.9 The period for audit, closure, and follow-up shall be as per the audit schedule.
6.10The Quality Manager shall ensure that the effectiveness of the corrective action is reviewed. This
shall be recorded in the Corrective Action Request form, GTSL/QP/06/CAR during subsequent
audit by any of the assigned auditor.
6.11The Quality Manager shall compile a summary report of the general audit findings and present it
to the subsequent management review meeting.
6.12The Quality Manager shall update the risk register where nonconformities have occurred or
recurred for the purposes of following up for effectiveness.
6.1 Monitor Implementation of Assigned Tasks
6.1.1 Track the status of assigned tasks.
6.1.2 Coordinate the improvement of the Quality Management System to achieve strategic objectives.
7.0 Records
7.1 Appendix 1- Audit Findings Form (GTSL/QP/08/AFF)
7.2 Appendix 2 – Corrective Action Request Form (GTSL/QP/06/CAR)
7.3 Appendix 3 – Corrective Action Plan (GTSL/QP/08/CAP)
Doc Number: GTSL/QP/08
GTS Management System (GTSMS) Revision:
Doc Type:
00
Quality Procedure
Quality Procedure Author/Owner: Julius Ondijo
Effective Date: 01/1/2022
Review Date: November,2022
PROCEDURE FOR INTERNAL AUDIT Review Due Date: Nov,2024
Number Pages: Page 5 of 9
Approved by: Godfrey Walala
Appendix 1 - Audit Findings Form GTSL/QP/08/AFF
Functional Area: Name of Auditor:
Audit Criteria: Audit No.:
Location: Date:
S No. Findings Relevant Name/Signature of the
Clause Auditee
Doc Number: GTSL/QP/08
GTS Management System (GTSMS) Revision:
Doc Type:
00
Quality Procedure
Quality Procedure Author/Owner: Julius Ondijo
Effective Date: 01/1/2022
Review Date: November,2022
PROCEDURE FOR INTERNAL AUDIT Review Due Date: Nov,2024
Number Pages: Page 6 of 9
Approved by: Godfrey Walala
Appendix 2 - Corrective Action Request Form GTSL/QP/06/CAR
ORGANIZATION:
AUDIT DATE: AUDIT NO:
Area under review: Criteria document and clause:
Requirement:
Nonconformity:
Signed: Auditor Auditee
Root Cause:
Correction:
Doc Number: GTSL/QP/08
GTS Management System (GTSMS) Revision:
Doc Type:
00
Quality Procedure
Quality Procedure Author/Owner: Julius Ondijo
Effective Date: 01/1/2022
Review Date: November,2022
PROCEDURE FOR INTERNAL AUDIT Review Due Date: Nov,2024
Number Pages: Page 7 of 9
Approved by: Godfrey Walala
Corrective action to be taken to prevent recurrence:
Signed: Auditee Auditor
Date of completion:
Follow up (to be completed by the Auditor):
Action fully completed
Action partially completed
No action taken
Details:
Signed: Auditor Date:
Name:
Effectiveness of corrective action
Was the corrective action taken effective? YES NO
Details:
Signed: Auditor Date:
Name:
Doc Number: GTSL/QP/08
GTS Management System (GTSMS) Revision:
Doc Type:
00
Quality Procedure
Quality Procedure Author/Owner: Julius Ondijo
Effective Date: 01/1/2022
Review Date: November,2022
PROCEDURE FOR INTERNAL AUDIT Review Due Date: Nov,2024
Number Pages: Page 8 of 9
Approved by: Godfrey Walala
Appendix 3- Corrective Action Plan Template GTSL/QP/08/CAP
NO Area Non Root Correction Corrective Date of Responsible Comments
audited Conformity Cause Action Completion Person(s)
Doc Number: GTSL/QP/08
GTS Management System (GTSMS) Revision:
Doc Type:
00
Quality Procedure
Quality Procedure Author/Owner: Julius Ondijo
Effective Date: 01/1/2022
Review Date: November,2022
PROCEDURE FOR INTERNAL AUDIT Review Due Date: Nov,2024
Number Pages: Page 9 of 9
Approved by: Godfrey Walala
