Customer Support

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Dear SRINIVAS,

Congratulations! Your Hotel Booking is Confirmed

Booking Reference Number - 0109230128557

Supplier Reference - 9138678349285

Use this reference for all your communication with hotel.

Please collect the invoice at the property.

Kindly note, your booking is now confirmed. You are not required to contact Yatra
to confirm further

Hotel Details

Radisson Blu Hotel Chennai City Centre

Chennai

Check-in Check-out
2 ROOMS FOR 1 Night(s) ROOM TYPE
Sat Sun
1 Night(s) Room 1 - 2 Adults Standard Room
02 03
Sep Sep Room 2 - 3 Adults
BED TYPE (Request only & not
guaranteed)

King

INCLUSIONS
Free Breakfast, Free WiFi, Free Parking

Hotel Address: No 2 Ethiraj Salai, C-In-C Road, Egmore, Chennai 600008

PHONE:,+91-44-30404400

Guest Details

Mr. SRINIVAS HN

Mrs. LAKSHMI K
 Payment Details

Amount collected on behalf of the hotel Rs.14,502

Yatra Promo Offer (-) Rs.2,683

Total Amount (Prepaid)

Rs.11,819
Payment received via Online Payment
Note: The convenience fee charged have been partially/fully adjusted in the yatra promo discount.

Your eCash Account

New eCash Earned (+) Rs.500

Available Balance Rs.4,500

Check-in Instructions

Check-In Instructions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required
at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special
requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first
aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies
listed are provided by the property

Special Check-In Instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the
booking confirmation. Front desk staff will greet guests on arrival. To register at this property, guests who are
Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are
not citizens of India must present a valid passport and visa.
Know Before You Go

Reservations are required for massage services and spa treatments. Reservations can be made by
contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by
contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with
disinfectant between stays.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a
shield is in place between staff and guests in main contact areas; periodic temperature checks are
conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through
room service.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol
(Radisson).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC -
Global).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Optional Fees

Fee for buffet breakfast: approximately INR 950 for adults and INR 650 for children
Airport shuttle fee: INR 2157 per vehicle (one way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: INR 1204.82 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Cancellation Policy (Cancellation policies are applicable if full booking amount is paid* )

Full refund if you cancel this booking by 02/Sep/2023 13:00 GMT.

If you cancel the booking between 02/Sep/2023 13:00 GMT to 02/Sep/2023 14:00 GMT you will be charged
1 night cost.

Hotel Booking Terms and Conditions

In these terms, "customer" and "you" refers to a Yatra.com customer who has transacted with Yatra, "we" and
"Yatra" interchangeably refers to Yatra Online Pvt. Ltd.
According to government regulations, a valid Photo ID has to be carried by every person above the age of 18
staying at the hotel. The identification proofs accepted are Driving License, Voters Card, Passport, Ration Card.
Without valid ID the guest will not be allowed to check in. Note- PAN Cards will not be accepted as a valid ID card.
 The hotel(s) reserves the right to decline accommodation to localites/same city residents / Posing Couples.
Yatra.com will not be responsible for any check-in declined by the hotel(s) or any refunds due to the above
mentioned reason.
In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests
posing as a couple. Yatra will not be responsible for any check in declined by the hotel due to the aforesaid reason
and Yatra.com shall not be able to process any refund.
As part of the pay@hotel mode, advance payment of 25% is taken upfront while making the booking. Balance
amount is to be paid at the Hotel directly at the time of check-in/check-out ( as per the hotel's policy).
Yatra hotels offer no hidden charges - please pay the amount displayed on your confirmation voucher directly to
the hotel at the time of check in, for your reservation made with Yatra.com using "Pay At Hotel" option as mode of
payment.
Your reservation is guaranteed for arrival on the confirmed check-in date only.
Normally check in time is 12 pm and check out time is 10 am. However we will advice you to confirm the check in
and check out time directly from the concerned hotel. Early check in or late check out shall be subject to availability
and may be chargeable by the hotel. Please contact the hotel directly for early check in or late check out.
If you don't check-in to the hotel on the first day of your reservation and you do not alert Yatra.com well within the
free cancellation time frame, the advance collected for your reservation would be forfeited automatically and
cancellation charges as per the hotels cancellation policy would apply.
In case you avail of the Website's hotel reservation service and are, thereafter, not contactable on the contact
details provided in this regard, then the hotel reservation selected by you will stand cancelled and Yatra would not be
liable for any charges/expenses incurred by you, either directly or indirectly in this regard.
Cancellation charges, if applicable, will be deducted from the Booking Deposit. The hotelier may charge your
Card/Account for additional cancellation charges, if any.
On cancelling your hotel booking, you may be charged a standard cancellation fee of Rs. 250 per booking over
and above the hotel's own cancellation charges.
Gala dinner charges which are applicable for Christmas and New Year dates would be extra and payable directly
to the hotel. Please check with the hotel directly for more information on the same. Not applicable on Book by Hour
bookings.
Extra bed can be accommodated with a folding cot or a mattress, subject to room size & availability.
Your special requests would be passed on to the hotel and those shall be subject to the terms and conditions of
the concerned hotel. We shall not be liable for any discrepancy in such services or in the performance or
consequences of such services.
Your booking details shall be sent to the respective hotel. Yatra does not guarantee the facilities booked by you.
In case of any amendment (date change) in your hotel reservation, Yatra would inform and advise you about the
availability and applicable new rates.
Amendments/Cancellations of booking can only be made by Yatra. The hotel cannot modify your booking or
process refunds for bookings made at the special Yatra rates.
Such amendments/cancellation of booking shall be according to the respected hotel policy. Please read the hotel
policy before booking.
Refund to e-wallet within 2 - 4 hrs from the time of cancellation.In case of refund to bank account/credit card,
Yatra takes 24 hours to process your refund. Further, the private sector banks may take 2-3 working days and public
sector banks may take up to 7 working days to refund in your account
If payment has been received by credit/debit card, the refund shall be credited to the same card by which the
payment was received. For all other cases, refund will be made by Account Payee Cheque only.
Any special offer being provided by Yatra shall be governed by the specific terms and conditions of such special
offer as displayed on the Website.
All cheques/demand drafts in payment of bills must be crossed "A/C Payee Only" and drawn in favour of Yatra
Online Private Limited.
Late payment interest @24% per annum shall be charged on all outstanding bills after due date.
All taxes and charges shall be applicable on actual basis.
On booking, you may earn "Yatra Miles", which can be redeemed according to the terms and conditions relating to
Yatra Miles.
Standard Terms and Conditions mentioned on www.Yatra.com shall also apply.
For more information on your booking, call us at 0120-6907420. Please mention the Yatra Reference Number
provided above to retrieve your booking.
For any query or clarification, please write to us at [email protected].
For Day Use booking, extension of stay beyond the time slots booked will levy additional charges.

Confirmation details have been also sent to: SMS: +91 9986767750
 Wishing You a Happy Journey!
Yatra

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