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Learning Management Systems and Training - A Complete Guide

The document provides a complete guide to learning management systems (LMS) and training. It defines an LMS as an online system that helps manage administration, tracking, reporting and delivery of courses, lessons and tests. It describes how LMS work, both for online and blended learning. Typical features of an LMS include course creation, quizzes, messaging, and student data tracking. Benefits of an LMS include streamlining the education process and encouraging interaction between learners and educators. The document concludes by offering tips for choosing the best LMS, such as clarifying goals, involving key stakeholders, considering user experience, and checking the vendor's experience.

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Edward Raagas
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0% found this document useful (0 votes)
122 views16 pages

Learning Management Systems and Training - A Complete Guide

The document provides a complete guide to learning management systems (LMS) and training. It defines an LMS as an online system that helps manage administration, tracking, reporting and delivery of courses, lessons and tests. It describes how LMS work, both for online and blended learning. Typical features of an LMS include course creation, quizzes, messaging, and student data tracking. Benefits of an LMS include streamlining the education process and encouraging interaction between learners and educators. The document concludes by offering tips for choosing the best LMS, such as clarifying goals, involving key stakeholders, considering user experience, and checking the vendor's experience.

Uploaded by

Edward Raagas
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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COMPLETE GUIDE

Learning Management Systems and


Training: A Complete Guide
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What Is a Learning
Management System (LMS)?
The shorthand description of a learning management system is an online location that helps
you manage administration, tracking, reporting and delivering of courses, lessons and tests.

How does a learning management


system work?
The best way to imagine a learning management system is to think of it as a vast website, that
only those people with a log-in will be able to access. Within this ‘gated’ website you can
provide interaction with your students in two modes: online or blended.

Online learning is similar to distance education provided by organisations like the Open
University where students are based o campus and interact with tutors and other learners
asynchronously.

Blended learning is where teachers and students meet physically, but the LMS is used to
support learning by providing a space where materials can be stored and organised,
assessments can be given, and students and teachers can interact using blogs, forums, and so
on.

A learning management system makes learning exible, and you can deliver learning via
computer, tablet and smartphone – the latter two channels are becoming increasingly popular
as many organisations encourage mobile learning or ‘learning on the move.’

As the primary role of a learning management system is to deliver learning to students,


typically, there will be three di erent types of log-in (there could be more, depending on your
solution). These would usually be an admin log-in, a teacher log-in, and a student log-in.

The admin log-in will be for administrators; when logged in, it will present the user with the
tools to be able to add content and users, remove content and users, and allow users access to
certain areas of the learning management system so that they can change settings.

The teacher log-in will allow teachers to assign work, receive completed work and results from
students, and also create courses (see below).

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The student log-in will present the user with information regarding courses, outstanding work
and links to resources. It will usually provide a way of contacting the teacher or course leader if
they have any questions. Work can be submitted from the student log-in – which will then be
picked up by the teacher or course leader from the admin log-in.

What are the typical features of a


learning management system?
Most learning management systems are built bespoke to the organization’s needs, however
they do generally share the same basic features.

An internal messaging system, as mentioned above, is usually a standard feature on all


learning management systems. Before the age of the learning management system, many
schools, colleges and universities had internal email; the LMS can help make that a thing of the
past.

Having a learning management system means messaging – and everything relating to learning
– is all in one place, so it’s safer, with no interaction with those outside of the educational
establishment.

Other typical features of an LMS include course creation and management, self marking
quizzes and tests, student data and the ability to mark work (or self mark: some learning
management systems can mark work that’s been submitted for you).

Course creation is the most fundamental part of your learning management system. Creating
courses is how you set work for your students, and depending on the functionality of your
learning management system, will allow you to make learning much more fun.

The content of what you want to teach is added to a course. Many solutions will give you the
ability to allow students to give answers directly within the course – and, depending on the
nature of the questions, self-marking tests are easily embedded within the course.

Student data is another core part of learning management systems. Having all student data
within your solution means students can be easily contacted and set work for- particularly if
they are arranged into their respective classes.

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Many educational establishments integrate their learning management system with their MIS
system, for example Capita SIMS, so that any student data that is changed on their system is
automatically updated within their LMS, and vice versa.

What are the benefits of a learning


management system?
Firstly, it streamlines the education process. Marking work is easier and quicker, especially with
self-marking quizzes and tests. Plus, as we’ve mentioned above, messages, work setting and
submission, and results are now all in one place.

Technology has the potential to engage and motivate learners more than ever before – and
with an intuitive learning management system, you could see interaction and subsequently
results improve. In particular, features that motivate learners – such as the Mozilla Open
Badges system that can be used in Moodle – incentivise achievement and can make learning
fun.

You can also track activity on your learning management system, from how many times a
particular student has logged in, to who has completed the work you have set. This ability to
track and record data also means things like test results are automatically collated and stored
in one location – so they’re easier for you to access and review.

Learning management systems can be accessed from anywhere, which, coupled with their
ability to engage and motivate learners more, means students aren’t restricted by lack of tools
to do their work, or being able to complete work without any help from tutors. Being able to
message their tutor for help or with questions means less dependency on having to see them
face to face. Queries can be answered in real-time.

It means learning management systems actually encourage interaction between learners and
educators – something that can only bene t both parties and lead to more engaged pupils, a
better quality of education, and higher results.

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How to Choose the Best


Learning Management
System
There are many aspects to consider when looking at how to choose the best LMS for your
company needs. To help you get through the complex decision-making process, we’ve listed
some of the most important things that you should look at when choosing an LMS.

Make sure your goals are clear


It’s impossible to choose the right LMS if you are not fully clear about what your organization’s
short- and long-term learning goals are. Once you have determined these goals and a clear
organization-wide learning strategy has been developed, you can start looking for an LMS that
will help you achieve your goals.

Talk to your learning and development team


Your learning and development team will have to work with your new LMS day in and day out,
so make sure that you involve them in the selection process. Ask them about their needs and
goals. If they are very technical, they may want an LMS that allows them a lot of exibility in
customising courses and learning portals. If they are non-technical, a simple user interface and
good documentation will be important aspects to look for in the new LMS.

Talk to the users


The implementation of a new LMS can become a massive failure if your employees hate using
it. Talk to your employees about their learning and development needs. Let them try demos of
the platforms you are considering and take surveys about what they liked and disliked about
them.

A user-friendly LMS that helps create an enjoyable learning experience is crucial for the success
of your learning strategy.

Consider the vendor’s specific experience

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A new LMS vendor may o er a range of unique functionalities that sound very exciting, but if
they have no experience in your industry and/or do not have any clients that are a similar size
to your organization, you may want to steer clear for now.

Practical experience in setting up an LMS at a similarly sized organization in your industry can
be invaluable when encountering speci c issues.

You should also do some research about how satis ed past clients of the vendor are. You can
search for reviews of the proposed learning platform online or ask the vendor cor customer
case studies and testimonials.

Consider the support that is offered by the LMS vendor


You will need ample support during and after your LMS implementation, especially if you are
rolling out a new LMS in a large organization. Research the support that is included and
additional support options that the LMS vendor provides and how much they cost.

Consider freedom and flexibility


You may think that you have identi ed the best LMS provider and the perfect learning
management system based on your checklist. However, what about if you’re not satis ed 1
year, 3 years or more down the line? A proprietary LMS means that you are buying into both
the provider AND the learning management system, so if you want to change one, you need to
change BOTH. This is where an open source LMS, such as Moodle or Totara, can be a great
choice, because with this comes a multitude of providers who can work with and further
develop the system. The move to a new LMS provider should be quite seamless.

Finally – don’t compromise


Ideally, at the end of your internal consultation and needs analysis process, you will have come
up with an LMS checklist, with features and requirements that you can then tick o as you talk
with a shortlist of elearning companies.

Make sure that all of your current, future and possible needs are able to be met by your choice
of both learning management system and provider.

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How an LMS Benefits The


Training Of New Employees
Elearning helps to make new employee training well-de ned and repeatable which ensures
that all employees receive the same amount of training.

Another great thing about most modern learning management systems is that they can be
made available in multiple languages which means that international companies can provide
same learning materials to employees in di erent countries.

What is more, with online based learning it is easy to update existing and add new learning
materials to meet the needs of the business. This helps to provide new employees with the
most recent training materials. To engage with your learners and to make sure everyone is
achieving their targets, you can easily track the progress and provide feedback when using
online learning management platforms.

Creates opportunities for continuous


training
A lot of onboarding materials are expected to consist of things that your employees will need
to come back to again in the future as well as they will need to undertake new training
depending on the needs of the business.

With LMS based training your new employees can continue learning by using the online
environment they are already familiar with. Online learning management platforms can be
updated easily, therefore, it is a great way for supporting continuous training within the
business.

Can be personalized
Personalized training plans are great for ensuring everyone is receiving the training they need.
This is especially important when talking about new employees because it can be very useful in
terms of helping them integrate into the company’s culture as quickly as possible.

Providing a personalized learning for new employees can help make them feel more engaged
and motivated as they are not overwhelmed with too much information that might not be
relevant to their role.
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Appealing to millennials
Another very important aspect when considering elearning for training new employees is trying
to make it appealing to millennials. Millennials are the rst generation of digital natives, they
were born and they grew up during the age of technological changes and they also expect
modern technologies to be an integral part of training in their workplace. Therefore, providing
technology based training from their rst working days is de nitely expected to engage with
the millennials generation.

Regardless of the type of your business, the main goal behind training new employees is to
provide them with the basic information they need in order to start working and to be
successful. It includes company’s procedures, legal restrictions, organizational chart, other
general guidelines they will need to follow as well as more speci c training required for the
individual role. Although an e ective new employee training program will also need some
physical presence, elearning is a great solution for providing exible, consistent and modern
training for new hires.

The Best LMS (Learning


Management Systems) of
2018
In today’s highly competitive business market, how to train sta to a high-level quickly and
e ectively, has become a key topic of discussion. One of the most cost-e ective ways of
training sta is through e-learning.

Not only can e-learning save you money in terms of actual training costs, but if implemented
e ectively, it can contribute to a measurable growth in sales. E ective learning management
systems can provide delivery of course materials, analytics on the outcome of any assignments,
and even report on speci c course attendance.

With high sta turnover being an increasing issue for many companies, o ering continuous
training opportunities can help to minimise this turnover. Training helps provide sta with
transferrable skills and can act as an incentive for team members to stay with the company.

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From supporting classrooms, to acting as a platform for entirely online business training,
learning management systems are designed to be used far and wide. However, nding the best
learning management systems for your company can be a laborious task, which is why here at
Webanywhere, we’ve explored the best LMS of 2018.

Totara Learn LMS


Totara Learn is an open-source, scalable and con gurable LMS. Designed speci cally for the
needs of a modern fast-paced corporate environment, this leaning management system is a
powerful device, enabling you to facilitate and manage the online training for all aspects of
your business.

Totara is currently used by an array of organisations, from blue chip companies to new-
starters, it’s currently used by over 120 institutions. Trusted by many, some of the current
users of Totara learning management system include EasyJet, Tesco and BMI Healthcare.

Totara LMS gives you total exibility. No software installation is required, making it the ideal
learning management system for today’s busy lifestyle. Anyone anywhere can access Totara
through their web browser, making it simple and intuitive to use.

With no software installation, your business doesn’t have to waste company hours waiting for
the software to install, nor does it waste resources using IT sta .

With advanced reporting and analytics, Totara allows you to set exible appraisals, learning
plans, and even self-service course booking. On top of this, learning plans can be completely
individualised, whether it be self-led or manager-led, Totara o ers complete exibility in
managing development, ongoing performance and the setting of longer-term career goals. This
exibility is key to a successful learning management system. As well as monitoring team
achievements and being able to set individualised goals, Totara also allows you to manage your
classroom as a whole. Classroom management allows you to take registers and even allows
your learners to seek management approval for certain tasks.

It is also possible to manage how training is assigned to your sta . New starters can be
automatically pre-assigned training when they log in, and even cascaded through their training,
meaning as soon as they nish level one training, they’re automatically given access to level
two.

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By providing such a tailorable e-learning platform, companies can see tangible results from
their investment in Totara learning management system. With the ability to track the online
attendance of courses, through to automatic reminders for appraisals, Totara can take your
business to the next level, providing you with a truly exible and advanced e-learning system.

Open Source vs a
Proprietary LMS
Choosing the right LMS for your organization can be a bit of a nightmare as there are so many
out there. On top of that, deciding between an open source or proprietary platform can be
really confusing. What does open source even mean? Because we look at LMSs with the end-
user in mind, we tend to favor open source – especially for corporate learning. Here’s why.

Benefits of Open Source


We believe that, where a great solution exists for end-users, open source technology choices
are in the best interests of the buyer.

Open source platforms bene t from a worldwide community of passionate developers, not just
the changeable talent that works for one commercial organization.

The ability to tailor the platform to meet your precise needs means that open source platforms
are exible and scalable. Learning requirements are never static, which means neither is your
LMS.

You’re not tied in to any one provider. When your customer experience starts to go downhill,
it’s easy to change providers.

An open source LMS usually works out more cost-e ective because there are no per-user
licence fees. If your workforce is growing, imagine the signi cant savings.

Below are some of the key factors to consider when choosing between an open source or
proprietary LMS solution:

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Security / Stability – Vulnerability to attack is a commonly spread myth by people selling a


proprietary solution. A widely used platform may be a target for hackers, but with an open
source learning platform, there is an army of developers upgrading the system and providing
regular upgrades, plugins and patches.

Surveys of open source LMS users don’t seem to support the myth. When Kineo, co-creators of
Totara LMS, conducted a survey of its users, this was not cited as a problem, and one user
stated:

“Open source is not as buggy and issues were resolved quickly. We were con dent in the
capabilities of the open source solution since it is used so broadly.”

If an issue or potential issue with a platform crops up, then wouldn’t you want the combined
talents of thousands of developers worldwide working to support a quick solution?

Vendor lock-in – This is a key consideration when looking to make a future-proof LMS choice.
An open source LMS like Moodle, which has been around for over a decade and o ers
hundreds of accredited providers in addition to the many other professionals to support it,
gives you the comfort of knowing that if you wanted a di erent provider to support you, other
options exist.

A proprietary LMS solution means that you are locked-in to the provider, as well as the
solution. If you want to switch, it could mean a complex migration process, rather than simply
allowing a new LMS services provider to pick up and manage your existing platform.

How to get your employees


excited about using an LMS
People are often naturally opposed to change and new ideas until they get used to them.
Implementing a new learning management system in the workplace is no di erent. However, if
you present your learning management system in the right way, you can expect high levels of
excitement and engagement from your learners.

Here are some ideas for getting your employees excited about using an LMS from the
beginning.

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Highlight the benefits


Concentrate on highlighting the bene ts of using an LMS, including its exibility and
accessibility. Your learners should be happy to hear that they will be able to access the learning
materials at their own pace instead of attending time-consuming traditional training sessions.
Get them excited about improving their skills and mastering new tasks.

Make it responsive
Modern learners expect their learning materials to be accessible on any device. Having an LMS
that only operates on a computer might discourage people from using it and engaging in
learning at their own time. Do not forget that mobile learning is one of the biggest trends when
talking about elearning!

Provide personalised learning


experience
Considering individual learning needs and providing your employees with personalised
learning materials might be another great tool for increasing an excitement about using an
LMS. Personalised training can make employees feel more appreciated because their personal
skills and career goals have been considered. Not to mention that personalised learning is also
expected to close the gaps in their skill sets and to improve knowledge retention.

Market your LMS


Think about di erent ways to ‘sell’ an LMS to your employees. For instance, you might consider
doing a presentation, creating a video or sending out an email to let everyone know about it. If
you have an internal marketing team, speak to them about how your LMS could be promoted
and communicated with the rest of your employees. Keep promoting your LMS to reinforce
your employees to visit it regularly.

Reward your employees


This is one of the most e ective ways to make your learners excited about using an LMS.
Rewarding your employees for completing a course might be the thing that engages them into
starting the course and into staying motivated throughout it. A great way to reward your
employees is gami cation. For instance, you can gamify your LMS with levels that learners can
go through as they nish a task.

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If your company is getting a new LMS, start promoting it to your employees few months before
the launch and keep promoting it regularly to make sure everyone is engaged with it. You can
also use the tips discussed above to update and improve your existing LMS.

Infographic: LMS in the


Workplace, where are we
today?
The LMS market is growing year on year, but many organisations still rely on non-technological
methods to carry out their training. Still, many are eager to adopt elearning in the near future.

According to a survey based on 200 US rms, carried out by employee training software review
rm Software Advice, 80% of buyers surveyed are evaluating LMSs for the rst time, while 20%
are looking for systems that are more e cient and easier to use.

In particular, training professionals want LMSs where they can upload and store content (61%),
track training progress (37%) and conduct reporting (25%).

We’ve summarised the key facts in the infographic below.

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