Xinrui Song (Rimo)

Business Data Analyst

[email protected] | (929) 548-1290

Technical Skills Professional Summary

Project Methodology:
Dedicated data-driven professional with over 5 years of hands-on experience leading
Agile/Scrum, Waterfall, RUP
enterprise-wide projects. Proven track record of leading business strategy, project scopes,
process improvements, and project management. Strong communication and interpersonal
Tools: JIRA, Confluence, Trello,
skills to cultivate robust partnerships at all levels of the organization. Aiming to use existing
Blackrock Aladdin, Murex, MS
skills in a fast-paced environment of healthcare institutions.
Office Suite (Excel, Word
PowerPoint), MS Project, Relevant Expertise
SharePoint.  Proficient in handling multiple stakeholders from various disciplines, seniority, and
location in a time-sensitive and dynamic environment.
Database: MS SQL, Azure,  Solid Experience in requirements elicitation, analysis and validation under both Agile
MongoDB, PostgreSQL, MySQL development team and Kanban development team.
 Solid understanding and hand-on experience in T-SQL, SSRS, and SSIS.
Data Analytics & Visualization: MS  Skilled in Medicare industry with a focus on medical regulation and claim.
Visio, Lucid Chart, Tableau, Power
 Knowledge of regulations, policies, and guidelines for the Medicare System.
BI
 Experience primarily focused on research and risk assessment with relating to regulations.
 Strong knowledge of Health Insurance Portability and Accountability Act (HIPAA) and EDI.
Programming Languages:
R, RStudio (dplyr, ggplot2, tidyr),  Solid understanding in Medicare Advantage program with relating key components in
Python (Numpy, Pandas, Benefits, Network, Cost, Premiums, Quality Rating and Enrolment.
Matplotlib)  Strong familiarity with UML using tools like MS Visio and Lucid Chart to create Use Case
Diagrams, Activity Diagrams, Sequence Diagrams, and Class Diagrams.
Core Competencies  Understanding of Data governance processes and data flow modeling.
 Project Management  Experience in conducting backend testing and data validation using SQL queries to ensure
the accuracy and completeness of data in databases.
 Change Management
 Experienced in business process flows, business process modeling, case tools, risk analysis,
 Business Strategy Planning &
gap analysis, feasibility analysis, and organizational change management.
Implementation
 Strong understanding of data modeling, data management, and database management.
 Systems Analysis
 Extensive experience developing, analyzing, and managing claim systems.
 Risk Analysis
 Proficient in writing SQL queries and commands to perform a variety of CRUD
 Data Quality functions manipulating and extracting data from databases.
 Technical Documentation &  Hands-on experience with Data Profiling to dig out data quality issues such as insufficient
Specification range/distribution of values, unreliable and incomplete metadata of data source, etc.
 Cross-Functional Team  Involved with the QA team to prepare Test Plans, Test Scenarios, Test Strategies, and Issue
Collaboration Logs & monitored the creation of Test Cases using the Requirements Traceability Matrix.
 Stakeholder management  Assisted testing teams with the system, UAT, smoke, regression, and sanity testing.
 Strategic Planning
 Navigating Ambiguity
 Problem Solving
 Organization & Time
Management Skills
 Strong Written & Verbal
Communication Skills
Experience
Wellstar, Marietta, GA
Business Analyst Aug 2021 – Ongoing
Responsibilities:
 Conducted interviews, one-on-one meetings, and brainstorming sessions with SMEs to understand their billing origination
and processing.
 Worked with stakeholders to analyze business requirements and create functional specifications.
 Worked with SMEs to create a data mapping logic, focused on gathering the data requirements associated with the newly
implemented medical claim system.
 Developed a migration plan that outlines the specific steps involved in migrating each application and its associated data to
the new system.
 Defined the scope of the ETL process, including data sources, transformation rules, and target systems in details, ensured
that source data structures are understood and compatible with the ETL process.
 As directed by management, conducted complex ad-hoc analyses for the evaluation of operational, clinical, disease
management, financial, and quality programs.
 Documented source to target mapping details into STM document; in charge to document Flat File for any missing data and
written data mapping logic.
 Processed Medicaid claims through GAP analysis, mapping, implementation, and testing under HIPAA compliance.
 Worked on different healthcare EDIs: 270 (Healthcare Eligibility/Benefit Inquiry), and 834 (Health Plan
Enrollment/Disenrollment).
 Provided interpretation on regulation guidance to the c-level officer, identified potential issues and provided solutions to
develop the application based on impact and risk analysis.
 Worked on translate business requirements into epics, user stories and acceptance criteria in Jira and provided the
development team with clarifications.
 Collaborated with solution architecture to create the wireframe for the mobile application and further detailed with
creating the high-fidelity mockups.
 Created data flow, sequence, swim lane, and activity flow diagrams to help visualize the process.
 Analyzed technical data in MS Excel by applying pivot table, created weekly reports and dashboards to help tracking
development progress.
 Evaluated and documented business processes related to claims, payments, and enrollment.
 Enhanced the business's ability to express and prioritize its ideas and assisted in the development of training materials on
new technologies.
 Incorporated JIRA as a defect tracking tool to track changes and defects while conducting User Acceptance Testing (UAT)
 Used MS SQL joins, aggregate functions, analytical functions, group by, and order by clauses, and interacted with developers
for query optimization and tuning.
 Worked with QA team to test the migrated applications to ensure that they are functioning as expected, validated the data to
ensure that it has been successfully migrated to Azure.

Blue Cross Blue Shield of Massachusetts, Boston, MA

Business Analyst Oct 2019 – Aug 2021
Responsibilities:
 Facilitated elicitation sessions, collected business requirements, and assisted developers with technical requirements.
 Collaborated with stakeholders to gather information and determine requirements for information resource management
systems.
 Implemented a single application that processes data from multiple integration points, converts the data for reporting
purposes, and feeds it into the mainframe system.
 Created wireframe for the application by working with development architecture, reported to business stakeholders to
further validate overall development goals.
 Created ad-hoc reports from SQL Server with SQL statements and stored procedures.
 Performed target-oriented analysis using SQL to map legacy data onto new database fields for the target system.
 Developed visualization reports using MS Excel for clients to use in tracking medical affiliate Key Performance Indicators
(KPIs).
 Worked with technical team and provided explanations on the different regulations, make sure development is working
incompliance with the national requirements.
 Assisted client stakeholders in the identification of technical requirements and constraints regarding data integration and
software enhancements.
 Assisted the Product Owner in backlog grooming and user story prioritization.
 Worked closely with other software developers, test team members, systems engineers, technical writers, and end users to
produce a high-quality product.
 Tracked stakeholder-requested enhancements and changes using Requirement Traceability Matrix (RTM).
 Wrote SQL queries and commands to perform CRUD operations manipulating and extracting data from databases with a
good understanding of Relational Database management.
 Involved in the preparation of UAT test plans, test scenarios, test cases, and testing cycle schedules, and implemented them
with the QA team.
 Worked to ensure that the mobile interface is accessible to all users, including those with disabilities.

PIMCO, New York, NY

Business Analyst Jan 2018 – Oct 2019
Responsibilities:
 Partnered with stakeholders and subject matter experts (SMEs) to gather and shape requirements while ensuring alignment
with regard to business strategy resulting in clear and concise requirements.
 Worked with stakeholders to determine the process and workflow on creating the custom benchmarks, rating, and sectors in
Blackrock Aladdin.
 Conducted data mapping exercises to analyze and document the impact of LIBOR transition on Blackrock Aladdin's portfolio
management system.
 Identified and estimated anticipated work efforts based on priority using requirement work plans and program increment
(PI).
 Identified opportunities to streamline collaboration and document management processes using MS Teams and SharePoint,
worked with stakeholders to implement solutions that improve efficiency and productivity for the LIBOR transition.
 Conducted data analysis and modeling to support regulatory reporting requirements, ensuring data quality, completeness,
and accuracy.
 Led and facilitated daily stand-up meetings (scrums), sprint planning, backlog grooming, and other Agile ceremonies.
 Created and maintained the Machine Learning Canvas tool for a cross-functional team, ensuring alignment of project goals
with business strategy.
 Worked on Treasury transformation project in migration of trading system to Blackrock Aladdin.
 Utilized SQL queries to gather and pull data to further assess customer information to better improve KYC processes and
better assess potential customer risk.
 Developed and maintained project timelines and milestones using Machine Learning Canvas, ensuring on-time delivery of
project deliverables.
 Developed and maintained offshore team performance metrics and KPIs to track progress and identify areas for
improvement.
 Used data lineage processes to understand the flow of data from sources to consumption while tracing the source of data
and utilized the Freeform visualization tool to understand the flow of data and how data is used.
 Designed and executed SQL queries and scripts to extract, manipulate and analyze data related to the LIBOR transition.
 Conducted testing and validation to ensure the accuracy and completeness of LIBOR transition-related changes.
 Performed smoke testing in the QA and UAT environments.

Education
Master’s degree: Applied Analytics – Columbia University, New York, NY.