MGMT*3020 Corporate Social Responsibility

Fall 2023
Section: DE01

Department of Management
Credit Weight: 0.50

Course Details
Calendar Description
This course provides students an opportunity to examine a comprehensive range of
topics and issues related to business and sustainability and aims to explore the
implications of changing stakeholder expectations, and opportunities for organizational
sustainable value creation. Key topics will include CSR theories and frameworks, global
issues and role of business in society, socially responsible investing, green
consumption, CSR and firm competitive advantage, reputation, corporate governance
and ethics, regulation and social/environmental reporting.
Pre-Requisite(s): 9.00 credits
Co-Requisite(s): None
Equate(s): BUS*3020
Restriction(s): This is a Priority Access Course. Some restrictions may apply during
some time periods. Please contact the department for more information
Method of Delivery: Distance Education (asynchronous online)
Final Exam
There is no final exam for this course.
Instructional Support
Instructor
Dr. Cris Bravo Monge
Email: [email protected]
Dr. Cris Bravo Monge is an Assistant Professor of Management at the Gordon S. Lang
School of Business and Economics. As an entrepreneur, Cris has experience in the
beverage industry; he has founded and sold two energy drink start-ups in Costa Rica,
where he is originally from. He is also very interested in social entrepreneurship; he
volunteers as a mentor for social entrepreneurs attending the Global Social Benefit
Institute Accelerator, in California. Cris received his Ph.D. in Leadership Studies from
the University of San Diego, his MBA from Clemson University, and BBA with a major
on Information Systems from the University of Georgia.
Office Hours: Students may schedule office hours through email. Please note that
further details will be posted in the Announcements. See also Communicating with
Your Instructor.
Teaching Assistant(s)

Name: TBD
Email: TBD

Learning Resources
Required Textbook
Title: Strategic Corporate Social Responsibility
Author(s): David Chandler
Edition / Year: 6th edition / 2023
Publisher: Sage Publications
ISBN (Print): 9781071852965
ISBN (180-day eBook): 9781071853016

You may purchase the textbook at the Guelph Campus Co-op Bookstore or the
University of Guelph Bookstore. Please note that DE textbooks are located in the
Distance Education section of the University of Guelph Bookstore.
http://www.bookstore.uoguelph.ca/
http://www.bookstore.coop/
Note: CSR is a dynamic topic and so the instructor may assign additional reading
material or other resources throughout the course. You will be notified through the
Announcements on the course website when this occurs.

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Course Website
CourseLink (powered by D2L’s Brightspace) is the course website and will act as your
classroom. It is recommended that you log in to your course website every day to check
for announcements, access course materials, and review the weekly schedule and
assignment requirements.
https://courselink.uoguelph.ca

Ares
For this course, you may be required to access course reserve materials through the
University of Guelph McLaughlin Library. To access these items, select Ares on the
navbar in CourseLink. Note that you will need your Central Login ID and password in
order to access items on reserve.
For further instructions on accessing reserve resources, visit How to Get Course
Reserve Materials.
If at any point during the course you have difficulty accessing reserve materials, please
contact the e-Learning Operations and Reserve Services staff at:
Tel: 519-824-4120 ext. 53621
Email: [email protected]
Location: McLaughlin Library, First Floor, University of Guelph
https://www.lib.uoguelph.ca/find/course-reserves-ares

Learning Outcomes
Course Learning Outcomes
Sustainability is increasingly becoming a strategic issue for businesses in all sectors. In
this course we identify the different viewpoints of Corporate Social Responsibility (CSR)
and the global drivers for CSR. We consider the importance of a multi-stakeholder
approach and show that without this, firms can become exploitive, anti-social, and
corrupt—losing legitimacy and their ability to pursue the owners’ economic goals over
the long term. We put CSR into a strategic context by explaining resource, industry,
and stakeholder perspectives on strategy and look at integrating strategy and CSR,
creating a strategic CSR perspective that is needed for long-term sustainability.
We consider questions such as: How much does CSR matter? Who is responsible for
CSR? The organization? Stakeholders? Through discussions and assignments, we will
critically examine sustainability drivers, organizational conceptions of sustainability,
strategic approaches to value creation, and the challenges and opportunities for
organizations to re-invent approaches to creating business value and contributing to
broader societal well-being. We argue that strategy is likely to be both more effective

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and more sustainable if strategy passes through a CSR filter that better attunes the firm
to its environment and its constituents. We learn about the integration of CSR into both
strategy and, ultimately, the culture of the organization. We practice and develop the
requisite skills in critical and integrative thinking to embrace and advance a
sustainability agenda.
By the end of this course, you should be able to:
1. Assess complex issues and judgments based on established principles and
techniques within the strategic management field;
2. Analyze corporate social responsibility (CSR) in relation to innovation;
3. Analyze corporate social responsibility (CSR) in relation to Bottom of Pyramid
(BOP) market development;
4. Support a sustained argument in written form while communicating managerial
ideas, issues, and conclusions clearly;
5. Analyze corporate social responsibility (CSR) in relation to performance
management and governance;
6. Analyze corporate social responsibility (CSR) in relation to investment;
7. Demonstrate competence in the research process by applying CSR knowledge in
the critical analysis of a specific case;
8. Analyze corporate social responsibility (CSR) in relation to strategy and
implementation; and
9. Demonstrate employability skills by participating in decision making, exercising
ethical behavior, and contributing to the group process.

Teaching and Learning Activities

Method of Learning
In this course we use a range of learning methods including readings, interviews with
industry experts, videos, animations, individual and group activities. Familiarity with
readings will be an essential but not sufficient support to students in successfully
navigating and completing the course. Our approach is to create a learning environment
through the use of cases, discussions, and experiential activities, where students can
interact with the instructor, each other, and course material to explore and discuss
issues and challenges related to corporate social responsibility and to generate ideas
and solutions individually, and in groups. both in class and on the course website. We
believe that learning occurs when there is value creation and when exploration into the
course concepts and ideas generate the need to ask questions and challenge
assumptions. We expect students to engage in the learning and discuss topics and

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issues through critical analysis and use multiple perspectives in the exploration of the
course concepts. To enhance learning and application, students are expected to go
beyond the course material and integrate knowledge from events in the media and other
related and relevant resources.

A goal is to encourage you, as students, to experience real world applications and to

extend the in-class learning outwards to build connections with real work environments
so that your exposure in the course goes beyond the academic. The case assessments
and the unit content, discussions and weekly reflections require that you engage in real
work situations and look to resolve those situations from an experiential perspective. To
that end, we engaged several experts in the business world, interviewed them and
asked them to share their thoughts, expertise, and advice with you. The resulting five
interviews are captured on video and comprise as a key focus for units.

We have included a full class discussion forum called the Water Cooler. You are invited
to use the forum to bring in new ideas, share information, and otherwise engage with
one another.

Course Structure
This course is divided into six units, with each unit extending over a two-week period:
• Unit 01 (weeks 1-2): Introduction: What is Corporate Social Responsibility?
• Unit 02 (weeks 3-4): A Stakeholder Perspective of Corporate Social
Responsibility
• Unit 03 (weeks 5-6): Corporate Social Responsibility: An Economic Perspective
• Unit 04 (weeks 7-8): Corporate Social Responsibility as a Constraint
• Unit 05 (weeks 9-10): Implementing Corporate Social Responsibility
• Unit 06 (weeks 11-12): Integrating Social Responsibility

What to Expect for Each Unit

This course is organized into 6 units that span 12 weeks. Each unit begins with an
introduction and statement of the unit learning outcomes that you are expected to
achieve, by unit end.
In all units except Unit 01, we have invited a guest speaker to address one of the unit
topics. The resulting interviews conducted by the course instructor, are intended to
enhance your learning experience by more closely exposing you to the real world of
CSR in its many permutations. The topics are intriguing, and we hope that our special
guests serve to excite your interest in the topic of corporate social responsibility.
Each of the six units are broken further into two one-week sections where each section
spans one week. By the end of a two-week period, you will have accomplished a unit.
Course readings include the required textbook, along with a variety of interesting
articles that are current and address the unit topics. Note the readings are available in

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Ares, as indicated on your Course Outline. The instructor may provide additional
readings through the Announcements, so you need to make sure that you read every
Announcement.
Within each of the unit sections are a variety of activities designed to enable you to both
participate with peers and to work on your own to achieve the outcomes. There are
many opportunities to engage in discussions with your peers, typically by responding to
questions posed, that require you integrate your learning and apply your knowledge,
using critical thinking skills. There are links to websites and videos that enhance your
learning.
It is important that you participate in the discussions in each unit, by posting your own
responses, and then by commenting or extending the responses of your peers because
it is through participation that you will gain the most meaningful learning in the course.
The unit discussions are not graded but they are intended to help you with the learning
outcomes in each unit.
At the end of the course, you may receive bonus marks up to 5% maximum if you have
participated meaningfully in at least one of the discussion questions in each week
throughout the semester excluding the introduction discussion in week 1. To get full
recognition, you must post at least one posting per week and one reply to another
posting per week. Some weeks may have up to six discussion questions, but you only
need to discuss one of those questions per week. These are group-based discussion
groups that are only open to smaller segments of the class to allow for vibrant
discussions.
You will also be placed in groups to work on your case assessments. Each group
should be a maximum of 5-6 members. If your group is significantly less than 5
members, please let your course instructor know so that adjustments can be made if
warranted and possible. Be aware that once your group is allocated, during week 2, it
will comprise the same members, but for some possible adjustments, throughout the
course. The case assessment must be completed in groups. Individual case
assessments will not be graded.
Every week, there will be a graded Weekly Learning Reflection that is expected to be
submitted into the appropriate CourseLink Dropbox. Refer to the Assessments for the
details of these Weekly Learning Reflection assessments. These reflections need to
include a recall of the material discussed during that week’s unit content and its
application to current Canadian context. They will likely require some element of critical
thinking for their successful completion and may require research beyond the given
course material.
Make sure to have the Course Outline on hand to keep track of the assessment due
dates.

Tips for Meaningful Discussions

• Demonstrate your ability to be think critically and reflect critically when
communicating with your instructor and fellow students

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 • Ask each other questions that will challenge thinking and perspectives
• Use open ended questions that require a more in-depth response rather than
those that can be answered with a “yes”, or “no”
• Build upon existing posts
• Bring in your experiences of a personal and / or professional nature as often as
possible as examples that connect with the topic
• Be respectful of one another

Schedule
It is strongly recommended that you follow the course schedule provided below. The
schedule outlines what you should be working on each week of the course and lists the
important due dates for the assessments. By following the schedule, you will be better
prepared to complete the assessments and succeed in this course.
Unit 01: Introduction: What is Corporate Social Responsibility?
Week 1 – Thursday, September 7 to Sunday, September 17
Unit 01.1: What is Corporate Social Responsibility (CSR)?
Readings
• Textbook:
o Chandler, D. (2023). Strategic Corporate Social Responsibility, 6th
Edition. SAGE: Chapter 1 and Chapter 2
Activities
• Familiarize yourself with the course website by selecting Start Here on the
navbar.

• Review Outline and Assessments on the course website to learn about course
expectations, assessments, and due dates.

• Confirm your access to the course reserve materials in Ares

• Participate in the Getting to Know your Peers discussion.

Assessments
• Check the Group button from the tools dropdown menu to locate your group
members

• Submit Unit 01.1 Week 1 Weekly Learning Reflection

Note: Graded, feedback will be given
Due: Sunday, September 17 at 11:59 pm ET
Week 2 – Monday, September 18 to Sunday, September 24

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Unit 01.2: Global View of CSR
Readings

• Textbook:
o Chandler, D. (2023). Strategic Corporate Social Responsibility, 6th
Edition. SAGE: Chapter 5
• Ares:
o Haertle, J., Parkes, C., Murray, A., & Hayes, R. (2017). PRME: Building a
global movement on responsible management education. International
Journal of Management Education, 15(20), 66-72. DOI
10.1016/j.ijme.2017.05.002
o Calton, J. M., Werhane, P. H., & Hartman, L. P. (2013). Building
partnerships to create social and economic value at the Base of the Global
Development Pyramid. Journal of Business Ethics, 117(4), 721-733. DOI
10.1007/s10551-013-1716-0
o Prahalad, C. K., & Hart, S. L. (2002, January). The Fortune at the Bottom
of the Pyramid. Strategy+Business Magazine. Retrieved from
https://www.strategy-business.com/article/11518?pg=0
Activities
• Participate in Unit 01.2 Activities on CourseLink and through the discussion
forum (these are not graded, but they are eligible for the end of semester
bonus, except for the Drag and Drop exercise):
o UN Sustainable Development Goals
o Differentiating B-Corporations and Benefit Corporations
o Discrimination on Gender
o Six principles of Responsible Management
o CSR Terms and Definitions Drag and Drop
Assessments
• Submit Unit 01.2 Week 2 Weekly Learning Reflections
Note: Graded, feedback will be given
Due: Sunday, September 24 at 11:59 pm ET

• Select the Group button from the Tools dropdown menu in the navbar to locate
your group members

• Submit Group Contract

Due: Sunday, September 24 at 11:59 pm ET
Unit 02: A Stakeholder Perspective of Corporate Social Responsibility
Week 3 – Monday, September 25 to Sunday, October 1

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Unit 02.1: Understanding Stakeholders
Readings
• Textbook:
o Chandler, D. (2023). Strategic Corporate Social Responsibility, 6th
Edition. SAGE: Chapters 3 and 4

• Ares:
o Mitchell, R. K., Agle, B. R., Wood, D. J. (1997) Toward a theory of
stakeholder identification and salience: defining the principle of who and
what really counts. Academy of Management Review, 22(4), 853-886
Activities
• Participate in Unit 2.1 discussions and activities on CourseLink and through
the discussion forum (these are not graded, but they are eligible for the end
of semester bonus, except for the Drag and Drop exercise):
o Watch Making Connections, an interview with Chris Houston (Change
Alliance)
o Stakeholder Priorities
o Connections between Stakeholders and Five Driving Forces of CSR
Assessments
• Submit Unit 02.1 week 3 Weekly Learning Reflections
Due: Sunday, October 1 at 11:59 pm ET
Week 4 – Monday, October 2 to Friday, October 6
Unit 02.2: Stakeholder Perspective and Profit
Readings
• Textbook:
o Chandler, D. (2023). Strategic Corporate Social Responsibility, 6th
Edition. SAGE: Chapter 7

• Ares:
o Porter, M. E., & Kramer, M. R. (2006). Strategy and society. Harvard
Business Review, 84(12), 78–92.
Activities
• Participate in Unit 02.2 discussions and activities on CourseLink and through
the discussion forum (these are not graded, but they are eligible for the end of
term bonus, except for the Drag and Drop exercise):
o Who is Responsible for CSR?

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 o Collective Power of Stakeholders: BP Deepwater Horizon Disaster
o Porter and Kramer: Integrating Concepts to Achieve Strategic CSR
o CSR Terms and Definitions Drag and Drop
Assessments
• Submit Unit 02.2 Week 4 Weekly Learning Reflections
Due: Wednesday, October 11 at 9:00 am ET
NOTE – According to the undergraduate academic calendar, required academic
events cannot occur during the Fall Study Break. Due to the Fall Study Break,
this assignment may be submitted with no late penalty until Wednesday,
October 11 at 9:00 am ET.
Unit 03: Corporate Social Responsibility: An Economic Perspective
Week 5 – Wednesday, October 11 to Sunday, October 15
Unit 03.1: Viewing CSR through an Accountability Lens
Readings
• Textbook:
o Chandler, D. (2020). Strategic Corporate Social Responsibility, 5th
Edition. SAGE: Chapter 8

• Ares:
o Waddock (2008). Building a new institutional infrastructure for corporate
responsibility. Academy of Management Perspectives, 22(3). 87-108.
o Surroca, J., Tribo, J. A., & Waddock, S. (2010). Corporate responsibility
and financial performance: the role of intangible resources. Strategic
Management Journal, 31, 436-490.
Activities
• Participate in Unit 03.1 discussions and activities on CourseLink and through
the discussion forum (these are not graded, but they are eligible for the end of
semester bonus):
o Watch CSR from an Economic Perspective, an interview with Keith Taylor
(Duca)
o Global Reporting Initiative
o Sins of Greenwashing: How do you Fare?
o Applying Concepts of Accountability
o CSR Reporting: Who Benefits?

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 Assessments
• Submit Unit 03.1 Week 5 Weekly Learning Reflections
Due: Sunday, October 15 at 11:59 pm ET

• Case Group Part 1

Due: Sunday, October 15 at 11:59 pm ET
Week 6 – Monday, October 16 to Sunday, October 22
Unit 03.2: Viewing CSR through a Sustainability Lens
Readings
• Textbook:
o Chandler, D. (2023). Strategic Corporate Social Responsibility, 6th
Edition. SAGE: Chapter 11

• Ares:
o Daddi, T., Bleischwitz, R., Todaro, N. M., Gusmerotti, N. M., & De
Giacomo, M. R. (2020). The influence of institutional pressures on climate
mitigation and adaptation strategies. The Journal of Cleaner Production,
244, 118879. https://doi.org/10.1016/j.jclepro.2019.118879
Activities
• Participate in Unit 03.2 discussions and activities on CourseLink and through
the discussion forum (these are not graded, but they are eligible for the end of
semester bonus, except for the Drag and Drop exercise):
o The Business Logics of Sustainability
o Paper Beats Plastic? How to Rethink Environment Folklore
o Waste as a Central Driver of the Global Economy
o CSR Terms and Definitions Drag and Drop
Assessments
• Submit Unit 03.2 Week 6 Weekly Learning Reflections
Due: Sunday, October 22 at 11:59 pm ET
Unit 04: Corporate Social Responsibility as a Constraint
Week 7 – Monday, October 23 to Sunday, October 29
Unit 04.1: Corporate Strategy and CSR Constraints
Readings
• Textbook:

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 o Chandler, D. (2023). Strategic Corporate Social Responsibility, 6th
Edition. SAGE: Chapter 9
Activities
• Participate in Unit 04.1 discussions and activities on CourseLink and through
the discussion forum (these are not graded, but they are eligible for the end of
semester bonus):
o Watch CSR as a Constraint, an Interview with Jay Whitelaw (Givesome)
o Applying SWOT Analysis: Impact on Strategic Direction
o Applying the Driving Forces to Multinational Firms
o Applying CSR Filters
o Chandler: Constraining Factors for Firms
Assessments
• Submit Unit 04.1 Week 7 Weekly Learning Reflections
Due: Sunday, October 29 at 11:59 pm ET
Week 8 – Monday, October 30 to Sunday, November 5
Unit 04.2: A Strategic CSR Perspective
Readings
• Textbook:
o Chandler, D. (2023). Strategic Corporate Social Responsibility, 6th
Edition. SAGE: Chapter 10

• Ares:
o Kurucz, E., Colbert, B. A., & Wheeler, D. (2013). Reconstructing Value.
Toronto, ON: University of Toronto Press. Chapter 3
o Husted, B. W. (2003). Governance choices for corporate social
responsibility: to contribute, collaborate or internalize? Long Range
Planning, 36(5), 481-498.
Activities
• Participate in Unit 04.2 discussions and activities on CourseLink and through
the discussion forum (these are not graded, but they are eligible for the end of
semester bonus, except for the Drag and Drop exercise):
o Technology Crafts for the Digitally Unprepared
o Determining Shareholder Interests

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 o Building Collaborative Relationships with Stakeholders
o CSR Terms and their Definitions Drag and Drop
Assessments
• Submit Unit 04.2 Week 8 Weekly Learning Reflections
Due: Sunday, November 5 at 11:59 pm ET
Unit 05: Implementing Corporate Social Responsibility
Week 9 – Monday, November 6 to Sunday, November 12
Unit 05.1: Strategic CSR Decision Making
Readings
• Textbook:
o Chandler, D. (2023). Strategic Corporate Social Responsibility, 6th
Edition. SAGE: Appendix
Activities
• Participate in Unit 05.1 and activities on CourseLink and through the discussion
forum (this is not graded but it is eligible for the end of semester bonus):
o Importance of Ethic Codes and Training

• Watch WFP: Implementing CSR with Corporations, an Interview with Julie

Marshall (World Food Programme, WFP)
Assessments
• Case Group Part 2
Due: Sunday, November 12 at 11:59 pm, ET

• Submit Unit 05.1 Week 9 Weekly Learning Reflections

Due: Sunday, November 12 at 11:59 pm ET
Week 10 – Monday, November 13 to Sunday, November 19
Unit 05.2: Sustainable Value Creation
Readings
• Textbook:
o Chandler, D. (2023). Strategic Corporate Social Responsibility, 6th
Edition. SAGE: Chapter 12

• Ares:
o Rosati, F., & Faria, L. G. D. (2019). Business contribution to the
sustainable development agenda: Organizational factors related to early

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 adoption of SDG reporting. Corporate Social Responsibility and
Environmental Management, 26(3), 588–597.
Activities
• Participate in Unit 05.2 activity on CourseLink (this is not graded and not eligible
for the end of semester bonus):
o CSR Terms and Definitions Drag and Drop
Assessments
• Submit Unit 05.2 Week 10 Weekly Learning Reflections
Due: Sunday, November 19 at 11:59 pm, ET
Unit 06: Integrating Social Responsibility
Week 11 – Monday, November 20 to Sunday, November 26
Unit 06.1: A Sustainability Mindset
Readings
• Ares:
o Christensen Hughes, J. (2015, July 17). Why sustainable business begins
in the classroom. The Globe and Mail. Retrieved from
http://sfx.scholarsportal.info.subzero.lib.uoguelph.ca/guelph/docview/1696
829732?accountid=11233
o Turner, N. J., Clifton, H. (2009). “It’s so different today”: Climate change
and indigenous lifeways in British Columbia, Canada. Global
Environmental Change, 19(2), 180-190.
https://doi.org/10.1016/j.gloenvcha.2009.01.005
o Rimanoczy, I. (2014). A matter of being: Developing sustainability-minded
leaders. Journal of Management for Global Sustainability, 2(1), 95-122
Activities
• Watch “The CBE vision with Dean Julia”, an interview with Julia Christensen
Hughes (Former Dean, Lang School of Business & Economics, University of
Guelph)
Assessments
• Submit Unit 06.1 Week 11 Weekly Learning Reflections
Due: Sunday, November 26 at 11:59 pm, ET

• Case Learning Reflection

Due: Sunday, November 26 at 11:59 pm, ET
Week 12 – Monday, November 27 to Friday, December 1

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Unit 06.2: Global Sustainability
Readings
• Ares:
o Arjalies, D., & Mundy, J. (2013). The use of management control systems
to manage CSR strategy: A levers of control perspective. Management
Accounting Research, 24, 284-300.
o Engardio, P. (2007, January 29). Beyond the Green Corporation; Imagine
a world in which eco-friendly and socially responsible practices actually
help a company's bottom line. It's closer than you think. Business Week,
Retrieved from
http://sfx.scholarsportal.info.subzero.lib.uoguelph.ca/guelph/docview/2367
95995?accountid=11233
o Simons, R. (1994). How new top managers use control systems as levers
of strategic renewal. Strategic management journal, 15(3), 169-189.
Activities
• Participate in Unit 06.2 discussions and activities on CourseLink and through
the discussion forum (this is not graded but is eligible for the end of semester
bonus):
o Levers of Control
Assessments
• Submit Unit 06.2 Week 12 Weekly Learning Reflections
Due: Friday, December 1 at 11:59 pm, ET

• Essay
Due: Friday, December 1 at 11:59 pm, ET

Assessments
The grade determination for this course is indicated in the following table. A brief
description of each assessment is provided below. Select Content on the navbar to
locate Assessments in the table of contents panel to review further details of each
assessment. Due dates can be found under the Schedule heading of this outline.

Table 1: Course Assessments

Assessment Weight Learning

Outcomes
Weekly Learning Reflections 33% 1, 2, 3, 4, 5, 6

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 Assessment Weight Learning
Outcomes
Group Case Part I: Analysis 20% 5,7,8
Group Case Part 2: Recommendations 20% 5,7,8
Group Case - Learning Reflection 10% 1,2,4,9
Individual Essay 17% 1,4,7,8

Total 100%

Note: At the end of the course, you may receive bonus marks of up to 5% in total if you
have participated meaningfully in at least one of the discussion questions in each week
throughout the semester excluding the introduction discussion in Week 1. See the
section What to Expect for Each Unit in this Outline.

Assessment Descriptions
Weekly Learning Reflections

You are required to submit a total of 12 weekly learning reflections, at the end of weeks
1 through 12. Each is worth 3%. The lowest graded reflection will be dropped so that
your reflection grade will be based on 11 weekly reflections. The expectation is that
responses must address the questions posed and demonstrate evidence of critical
thinking supported by evidence. Reflections are completed on an individual basis.
Group Case

The Group Case assessment requires groups to work together as consultants hired by
a company’s strategic management team to incorporate a CSR/Sustainability
implementation into their strategic plan. The teams must choose a small to medium
sized Canadian organization. A medium-sized organization is one with less than 499
employees. You will be conducting the research through the internet only. You will not
need to contact the organization.
Part I requires analysis of the situation, and Part 2 requires recommendations.
Group work is a main focus of the assessment and requires commitment, collaboration,
and organization to meet expectations. Individual case assessments will not be graded.
You are expected to set team and individual expectations through the completion of a
group contract. You are also expected to meet regularly using a platform such as
Microsoft Teams which allows document sharing and face-to-face meetings.
Group Case – Learning Reflection

The Case Learning Reflection should describe your individual contribution to the case
group assignment. You will be describing your reflections based on different levels of
Bloom’s taxonomy: remembering, understanding, analyzing, evaluating, and creating.

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The reflection must also include a rating of your peers’ contribution to the case analysis.
More details will be provided by the instructor through the Announcements.
Individual Essay

This Individual Essay requires you to do individual research and write an essay on
sustainability and/or corporate social responsibility using material from the course and
from your own research. The instructor will provide additional guidance through the
Announcements.

Course Technology Requirements and Technical Support

CourseLink System Requirements
You are responsible for ensuring that your computer system meets the necessary
system requirements. Use the browser check tool to ensure your browser settings are
compatible and up to date. (Results will be displayed in a new browser window).
https://opened.uoguelph.ca/student-resources/system-and-software-requirements
https://courselink.uoguelph.ca/d2l/systemCheck
Microsoft Teams Requirements
This course may use Microsoft Teams as a video communication tool. A Webcam, a
microphone, and headphones/speakers may be needed. Review System requirements
for Teams for personal use (microsoft.com) to ensure that your computer meets the
technical requirements.
https://support.microsoft.com/en-us/office/system-requirements-for-teams-for-personal-
use-dae0234b-839c-4f85-ae75-d14ad2baa978

Zoom Requirements
This course may use Zoom as a video communication tool. A Webcam,
headphones/speakers may be needed. Review the Zoom information for students
(uoguelph) to ensure that your computer meets the technical requirements.
https://support.opened.uoguelph.ca/students/courselink/tools/content/zoom

Technical Skills
As part of your online experience, you are expected to use a variety of technology as
part of your learning:
• Manage files and folders on your computer (e.g., save, name, copy, backup,
rename, delete, and check properties);
• Install software, security, and virus protection;

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 • Use office applications (e.g., Word, PowerPoint, Excel, or similar) to create
documents;
• Be comfortable uploading and downloading saved files;
• Communicate using email (e.g., create, receive, reply, print, send, download, and
open attachments);
• Navigate the CourseLink learning environment and use the essential tools, such
as Dropbox, Quizzes, Discussions, and Grades (the instructions for this are
given in your course);
• Access, navigate, and search the Internet using a web browser (e.g., Firefox,
Internet Explorer); and
• Perform online research using various search engines (e.g., Google) and library
databases.

Technical Support
If you need any assistance with the software tools or the CourseLink website, contact
CourseLink Support.
CourseLink Support
University of Guelph
Day Hall, Room 211
Email: courselinkatuoguelph.ca
Tel: 519-824-4120 ext. 56939
Toll-Free (CAN/USA): 1-866-275-1478
Walk-In Hours (Eastern Time):
Monday thru Friday: 8:30 am–4:30 pm
Phone/Email Hours (Eastern Time):
Monday thru Friday: 8:30 am–8:30 pm
Saturday: 10:00 am–4:00 pm
Sunday: 12:00 pm–6:00 pm

Course Specific Standard Statements

Acceptable Use
The University of Guelph has an Acceptable Use Policy, which you are expected to
adhere to.
https://www.uoguelph.ca/ccs/infosec/aup

Communicating with Your Instructor

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During the course, your instructor will interact with you on various course matters on the
course website using the following ways of communication:
• Announcements: The instructor will use Announcements on the Course Home
page to provide you with course reminders and updates. Please check this
section frequently for course updates from your instructor.
• Ask Your Instructor Discussion: Use this discussion forum to ask questions of
your instructor about content or course-related issues with which you are
unfamiliar. If you encounter difficulties, the instructor is here to help you. Please
post general course-related questions to the discussion forum so that all students
have an opportunity to review the response. To access this discussion forum,
select Discussions from the Tools dropdown menu.
• Email: If you have a conflict that prevents you from completing course
requirements, or have a question concerning a personal matter, you can send
your instructor a private message by email. The instructor will respond to your
email within 48 hours during business days.
Note: Must include MGMT*3020 in the subject line.
• Online meeting: If you have a complex question you would like to discuss with
your instructor, or you are unable to attend regular office hours, you may book an
online meeting. Online meetings depend on the availability of you and the
instructor, and are booked on a first come first served basis.

Netiquette Expectations
For distance education courses, the course website is considered the classroom and
the same protections, expectations, guidelines, and regulations used in face-to-face
settings apply, plus other policies and considerations that come into play specifically
because these courses are online.
Inappropriate online behaviour will not be tolerated. Examples of inappropriate online
behaviour include:
• Posting inflammatory messages about your instructor or fellow students;
• Using obscene or offensive language online;
• Copying or presenting someone else's work as your own;
• Adapting information from the Internet without using proper citations or
references;
• Buying or selling term papers or assignments;
• Posting or selling course materials to course notes websites;
• Having someone else complete your quiz or completing a quiz for/with another
student;
• Stating false claims about lost quiz answers or other assignment submissions;

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 • Threatening or harassing a student or instructor online;
• Discriminating against fellow students, instructors, and/or TAs;
• Using the course website to promote profit-driven products or services;
• Attempting to compromise the security or functionality of the learning
management system;
• Sharing your username and password; and
• Recording lectures without the permission of the instructor.

Submission of Assignments to Dropbox

All assignments for this course should be submitted electronically via the online
Dropbox tool. When submitting your assignments using the Dropbox tool, do not leave
the page until your assignment has successfully uploaded. To verify that your
submission was complete, you can view the submission history immediately after the
upload to see which files uploaded successfully. The system will also email you a
receipt. Save this email receipt as proof of submission.
Be sure to keep a back-up copy of all of your assignments in the event that they are lost
in transition. In order to avoid any last-minute computer problems, your instructor
strongly recommend you save your assignments to a cloud-based file storage (e.g.,
Google Docs), or send to your email account, so that should something happen to your
computer, the assignment could still be submitted on time or re-submitted.
It is your responsibility to submit your assignments on time as specified on the
Schedule. Be sure to check the technical requirements and make sure you have the
proper computer, that you have a supported browser, and that you have reliable Internet
access. Remember that technical difficulty is not an excuse not to turn in your
assignment on time. Don’t wait until the last minute as you may get behind in your
work.
If, for some reason, you have a technical difficulty when submitting your assignment
electronically, please contact your instructor or CourseLink Support.
https://support.opened.uoguelph.ca/contact

Late Policy
If you choose to submit your individual or group assignments to the Dropbox tool late,
the full allocated mark will be reduced by 5% per day after the deadline for the
submission of the assignment to a limit of six days at which time access to the Dropbox
folder will be closed. Unless you have discussed an extension well ahead of the due
date, late penalties of 5%/earned grade/day (including weekends) will be assigned.
Extensions will only be granted on the basis of extenuating circumstances and should
be requested prior to due date to prevent late penalties.
Extensions will be considered for medical reasons or other extenuating circumstances.
If you require an extension, discuss this with the instructor as soon as possible and well

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before the due date (at least 1 business day before the deadline). Barring exceptional
circumstances, extensions will not be granted once the due date has passed. These
rules are not designed to be arbitrary, nor are they inflexible. They are designed to keep
you organized, to ensure that all students have the same amount of time to work on
assignments, and to help to return marked materials to you in the shortest possible
time.

Obtaining Grades and Feedback

Unofficial assessment marks will be available in the Grades tool of the course website.
Your instructor will have grades posted online within 2 weeks of the submission
deadline if the assignment was submitted on time. Once your assignments are marked
you can view your grades on the course website by selecting Grades from the Tools
dropdown menu on the navbar. Your course will remain open to you for seven days
following the last day of the final exam period.
University of Guelph degree students can access their final grade by logging into
WebAdvisor (using your U of G central ID). Open Learning program students should log
32T 32T

in to the OpenEd Student Portal to view their final grade (using the same username and
password you have been using for your courses).
https://www.uoguelph.ca/webadvisor
https://courses.opened.uoguelph.ca/portal/logon.do?method=load

Rights and Responsibilities When Learning Online

For distance education (DE) courses, the course website is considered the classroom
and the same protections, expectations, guidelines, and regulations used in face-to-face
settings apply, plus other policies and considerations that come into play specifically
because these courses are online.
For more information on your rights and responsibilities when learning in the online
environment, visit Rights and Responsibilities.
http://opened.uoguelph.ca/student-resources/rights-and-responsibilities

Turnitin Originality Check

In this course, your instructor will be using Turnitin, integrated with the CourseLink
Dropbox tool, to detect possible plagiarism, unauthorized collaboration or copying as
part of the ongoing efforts to maintain academic integrity at the University of Guelph.
All individual assignments submitted to the Dropbox tool will be included as source
documents in the Turnitin.com reference database solely for the purpose of detecting
plagiarism of such papers. Use of the Turnitin.com service is subject to the Usage
Policy posted on the Turnitin.com site.
A major benefit of using Turnitin is that you will be able to educate and empower
yourself in preventing academic misconduct. In this course, you may screen your own
assignments through Turnitin as many times as you wish before the due date. You will

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be able to see and print reports that show you exactly where you have properly and
improperly referenced the outside sources and materials in your assignment.

University Standard Statements

University of Guelph: Undergraduate Policies
As a student of the University of Guelph, it is important for you to understand your rights
and responsibilities and the academic rules and regulations that you must abide by.
If you are a registered University of Guelph Degree Student, consult the
Undergraduate Calendar for the rules, regulations, curricula, programs and fees for
current and previous academic years.
If you are an Open Learning Program Student, consult the Open Learning Program
Calendar for information about University of Guelph administrative policies, procedures
and services.
https://www.uoguelph.ca/registrar/calendars/undergraduate/current/
http://opened.uoguelph.ca/student-resources/open-learning-program-calendar

Email Communication
As per university regulations, all students are required to check their uoguelph.ca e-mail
account regularly: e-mail is the official route of communication between the University
and its students.

When You Cannot Meet Course Requirements

When you find yourself unable to meet an in-course requirement due to illness or
compassionate reasons, please advise your course instructor in writing, with your
name, ID number and email contact.
University of Guelph Degree Students

Consult the Undergraduate Calendar for information on regulations and procedures for
Academic Consideration.
https://www.uoguelph.ca/registrar/calendars/undergraduate/current/c08/c08-ac.shtml
Open Learning Program Students

Please refer to the Open Learning Program Calendar for information on regulations and
procedures for requesting Academic Consideration.
http://opened.uoguelph.ca/student-resources/open-learning-program-calendar

Drop Date

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University of Guelph Degree Students

Students will have until the last day of classes to drop courses without academic
penalty. Review the Undergraduate Calendar for regulations and procedures for
Dropping Courses.
https://www.uoguelph.ca/registrar/calendars/undergraduate/current/c08/c08-drop.shtml
Open Learning Program Students

Please refer to the Open Learning Program Calendar.

http://opened.uoguelph.ca/student-resources/open-learning-program-calendar

Copies of Assignments
Keep paper and/or other reliable back-up copies of all assignments: you may be asked
to resubmit work at any time.

Accessibility
University of Guelph Degree Students

The University promotes the full participation of students who experience disabilities in
their academic programs.  To that end, the provision of academic accommodation is a
shared responsibility between the University and the student.
When accommodations are needed, the student is required to first register with Student
Accessibility Services (SAS). Documentation to substantiate the existence of a disability
is required; however, interim accommodations may be possible while that process is
underway.
Accommodations are available for both permanent and temporary disabilities. It should
be noted that common illnesses such as a cold or the flu do not constitute a disability.
Use of the SAS Exam Centre requires students to make a booking at least 14 days in
advance, and no later than November 1 (fall), March 1 (winter) or July 1 (summer).
Similarly, new or changed accommodations for online quizzes, tests and exams must
be approved at least a week ahead of time.
For more information, contact Accessibility Services at 519-824-4120 ext. 56208, email
Accessibility Services or visit the Accessibility Services website.
[email protected]
https://wellness.uoguelph.ca/accessibility/
Open Learning Program Students

If you are an Open Learning program student who requires academic accommodation,
please contact the Open Learning program Counsellor. Please ensure that you contact
us before the end of the first week of your course (every semester) in order to avoid any

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delays in support. Documentation from a health professional is required for all academic
accommodations. Please note that all information provided will be held in confidence.
If you require textbooks produced in an alternate format (e.g., DAISY, Braille, large print
or eText), please contact the Open Learning program Counsellor at least two months
prior to the course start date. If contact is not made within the suggested time frame,
support may be delayed. It is recommended that you refer to the course outline before
beginning your course in order to determine the required readings.
The provision of academic accommodation is a shared responsibility between OpenEd
and the student requesting accommodation. It is recognized that academic
accommodations are intended to “level the playing field” for students with disabilities.
mailto:[email protected]

Academic Misconduct
The University of Guelph is committed to upholding the highest standards of academic
integrity and it is the responsibility of all members of the University community – faculty,
staff, and students – to be aware of what constitutes academic misconduct and to do as
much as possible to prevent academic offences from occurring. University of Guelph
students have the responsibility of abiding by the University's policy on academic
misconduct regardless of their location of study; faculty, staff and students have the
responsibility of supporting an environment that discourages misconduct. Students need
to remain aware that instructors have access to and the right to use electronic and other
means of detection.
Please note: Whether or not a student intended to commit academic misconduct is not
relevant for a finding of guilt. Hurried or careless submission of assignments does not
excuse students from responsibility for verifying the academic integrity of their work
before submitting it. Students who are in any doubt as to whether an action on their part
could be construed as an academic offence should consult with a faculty member or
faculty advisor.
The Academic Misconduct Policy is detailed in the Undergraduate Calendar.
https://www.uoguelph.ca/registrar/calendars/undergraduate/current/c08/c08-
amisconduct.shtml

Copyright Notice
Content within this course is copyright protected. Third party copyrighted materials
(such as book chapters and articles) have either been licensed for use in this course, or
have been copied under an exception or limitation in Canadian Copyright law.
The fair dealing exemption in Canada's Copyright Act permits students to reproduce
short excerpts from copyright-protected materials for purposes such as research,
education, private study, criticism and review, with proper attribution. Any other copying,
communicating, or distribution of any content provided in this course, except as
permitted by law, may be an infringement of copyright if done without proper license or
the consent of the copyright owner. Examples of infringing uses of copyrighted works

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would include uploading materials to a commercial third-party web site, or making paper
or electronic reproductions of all, or a substantial part, of works such as textbooks for
commercial purposes.
Students who upload to CourseLink copyrighted materials such as book chapters,
journal articles, or materials taken from the Internet, must ensure that they comply with
Canadian Copyright law or with the terms of the University’s electronic resource
licenses.
For more information about students’ rights and obligations with respect to copyrighted
works, review Fair Dealing Guidance for Students.
https://www.lib.uoguelph.ca/about/policies/fair-dealing-policy

Plagiarism Detection Software

Students should be aware that faculty have the right to use software to aid in the
detection of plagiarism or copying and to examine students orally on submitted work.
For students found guilty of academic misconduct, serious penalties, up to and including
suspension or expulsion from the University can be imposed.

Recording of Materials
Presentations which are made in relation to course work—including lectures—cannot be
recorded or copied without the permission of the presenter, whether the instructor, a
classmate or guest lecturer. Material recorded with permission is restricted to use for
that course unless further permission is granted.

Disclaimer
Please note that the ongoing COVID-19 pandemic may necessitate a revision of the
format of course offerings, changes in classroom protocols, and academic schedules.
Any such changes will be announced via CourseLink and/or class email.
This includes on-campus scheduling during the semester, mid-terms and final
examination schedules. All University-wide decisions will be posted on the COVID-19
website and circulated by email.
https://news.uoguelph.ca/2019-novel-coronavirus-information/

Illness
Medical notes will not normally be required for singular instances of academic
consideration, although students may be required to provide supporting documentation
for multiple missed assessments or when involving a large part of a course (e.g., final
exam or major assignment).

Covid-19 Safety Protocols

For information on current safety protocols, follow these links:

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How U of G Is Preparing for Your Safe Return
Guidelines to Safely Navigate U of G Spaces
Please note, these guidelines may be updated as required in response to evolving
University, Public Health or government directives.
https://news.uoguelph.ca/return-to-campuses/how-u-of-g-is-preparing-for-your-safe-
return/
https://news.uoguelph.ca/return-to-campuses/spaces/#ClassroomSpaces

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