PMP® Certification Training
Contents
Contents 2
PMP® Certification Training 3
Syllabus 4
Lesson 1: Business Environment 5
Lesson 2: Start Project 10
Lesson 3: Plan the Project 16
Lesson 4: Lead the Project Team 24
Lesson 5: Support Project Team Performance 29
Lesson 6: Close the Project Phase 35
Our Delivery Methods 37
Have Questions for Us? 38
PMP® Certification
Training
✓ PMP, which stands for Project Management Professional, is a globally
recognised certification that validates an you knowledge and skills in project
management.
✓ Studying this training provides knowledge and prepares you to excel in the
PMP® Certification exam and project management career. This training helps
organisation to improved project success rates, increased productivity, and
enhanced project delivery capabilities.
✓ During this training, you will learn strategic alignment and the role of project
management in delivering business value. You will also learn project
governance and compliance to ensure successful project execution within
organisational frameworks.
✓ After attending this course, you will be able to apply project management
principles and methodologies to plan, execute, and control projects effectively.
You will also be able to develop comprehensive project management plans,
including scope, schedule, resource, risk, and quality management.
Syllabus
This course is split into 6 easy-to-understand lessons, which will explain
about business environment, plan and project, and other lessons.
Lesson 1: Business Environment
Lesson 2: Start Project
Lesson 3: Plan the Project
Lesson 4: Lead the Project Team
Lesson 5: Support Project Team Performance
Lesson 6: Close the Project Phase
Lesson 1
Business Environment
Foundation
● Project
● Evolution of Project Management
● Project Management Office (PMO)
● OPM: A System for Value Delivery
● Projects, Programs, Portfolios
● Organisational Structures
● Project Management Principles
● Agile
● Agile Manifesto for Software Development
● Principles Behind the Agile Manifesto
● Agile: The “Far Side” of Adaptive Approaches
Lesson 1
Business Environment
● Tailor Projects to Contexts
● Tailor Hybrid Approaches, Processes, Practices and Methods
● Activity
Strategic Alignment
● PMI Talent Triangle®
● Strategic Alignment and Business Management Skills
● Organisational Influences
● External Business Environment
● Internal Business Environment Factors
● OPAs and EEFs
● Activity
Project Benefits and Value
Lesson 1
Business Environment
● Business Value
● Examine Business Value
● Types of Business Value
● Needs Assessment
● Business Documents
● Benefit Measurement Methods
● Project Selection Using Present Value (PV) and Net Present Value (NPV)
● How OKRs Help Deliver Business Value?
● Incremental Value Delivery
Organisational Culture and Change Management
● Change Management
● Manage Organisational Change Impacts on Projects
Lesson 1
Business Environment
● Organisational Cultures and Styles
● Risk, Culture and Change in Organisations
● Change Management Framework
● Actions to Support Change
● Plan for Change
Project Governance
● Project Governance
● Governance in Adaptive Projects
● Governance Board
● Governance Defines Escalation Procedures
● Governance and Life Cycles
● Project Phases
Lesson 1
Business Environment
● Apply Governance to Predictive Project Phases
Project Compliance
● Compliance
● Compliance Requirements
● Compliance Categories Classification
● Compliance Threats
● Treat Compliance as a Project Objective
● Activity
Lesson 2
Start Project
Identify and Engage Stakeholders
● Typical Project Stakeholders
● Stakeholder and Communications Management
● Stakeholder Identification
● Assess Stakeholders
● Create the Stakeholder Register
● Know Stakeholders
● Directions of Influence
● Salience Model
● Stakeholder Perceptions
● Capture Stakeholder Feedback and Perceptions
● Communication Requirements Analysis
Lesson 2
Start Project
● Communication Methods and Technologies
● Communication Challenges and Considerations
● Communication Model
● Stakeholder Engagement Strategy
Form the Team
● Create a Collaborative Team Culture
● Project Team Formation
● Project Manager Role in Adaptive Teams
● Hybrid Team Formation
● Project Team Composition
● Project Team Roles
● Identify Project Resource Requirements
Lesson 2
Start Project
● T-Shaped People and Self-Organising Teams
● Diversity, Equity, and Inclusion Standards
● Experts and Expert Judgment
● Focus on Team Strengths
● Team Norms
● PMI® Code of Ethics and Professional Conduct
● Team Charter and Ground Rules
● Team Communication
● Colocated, Virtual or Both?
● Virtual Team Challenges
● Running Virtual Teams
● Virtual Team Communication Technology
Lesson 2
Start Project
● Address Virtual Team Member Needs
Build Shared Under standing
● Seek Consensus for the Project Among the Team and Stakeholders
● Building a Shared Understanding
● Project Vision Statement
● Holistic Understanding of the Project
● Refer to Business Case and Business Needs
● Negotiate and Agree on Project Success Criteria
● Help Everyone Understand the Vision
● Got Agreement on the Project Agreements?
● Project Charter
Determine Project Approach
Lesson 2
Start Project
● Understand How and Why Approaches Differ
● Tailored Development Approaches
● Project or Product?
● Life Cycle and Development Approach
● Predictive Life Cycle
● Adaptive Life Cycle
● Cadence
● Development Approach and Life Cycle Terminology
● Hybrid Life Cycle and Development Approach
● Hybrid Project Approaches
● What Can Be Tailored?
● Development Approaches
Lesson 2
Start Project
● Assess Complexity
● Suitability Filter
● Scrum
● Scrum Ceremonies
Lesson 3
Plan the Project
Planning Projects
● Project Management Plan
● Project Documents
● Collaborative Planning
Scope
● Adaptability and Resilience in Planning
● MVP or MBI?
● Product Roadmap
● Milestones
● Requirements
● Requirements Management Plan
● Collect Requirements Process
Lesson 3
Plan the Project
● Data Gathering
● Represent Data
● Context Diagrams
● Prototyping
● Scope Management Plan
● Project Scope Statement
● Scope Planning
● Create the Work Breakdown Structure (WBS)
● Decompose Work in the WBS
● Scope Baseline
● Plan for Transitions / Handovers
● Scope Planning in Adaptive Environments
Lesson 3
Plan the Project
● Release and Iteration Planning
● Backlogs
● User Stories, Story Maps, Roadmaps
● Prioritise and Refine the Backlog
Schedule
● Schedule Management Plan
● Hybrid Schedules
● Predictive Schedule Planning
● Break Down Project Activities
● Activity Dependency Types
● Precedence Relationships
● Activity Duration Estimate Terminology
Lesson 3
Plan the Project
● Critical Path Method
● Network Diagram with Date and Dependencies
● Project Schedule
● Schedule Presentation Formats
● Resource Optimisation
● Schedule Compression Techniques
● Schedule Baseline
● Special Intervals
● Schedule Management in Adaptive Environments
● Working with Features
● Definition of Ready (DoR) and Definition of Done (DoD)
● Reprioritise Sprint / Iteration Backlog
Lesson 3
Plan the Project
● Hybrid Scheduling Models
Resources
● Resource Management Plan
● Assign Resources and Allocate Responsibilities
● Use Resource Calendars
● Project Scope Statement
● Responsibility Assignment Tools
● Adaptive Resource Planning
● Filling Resource Needs
● Plan the Procurement Strategy
● Procurement Management Plan
● Procurement Documents
Lesson 3
Plan the Project
● Formal Procurement Processes
● Source Selection Criteria
● Qualified Vendors
● Contracts
● Types of Contracts
● Components of Contracts
Budget
● Budget Planning
● Predictive Budget Planning
● Check with Organisation
● Historical Data
● Project Budget
Lesson 3
Plan the Project
● Budget Considerations
Risks
● Project Risks
● Create Risk Strategy
● Refine Risk Management Approach
● Inherent Risk
● Risk Identification Techniques
● Risk Breakdown Structure
● Assess Risks
● Probability and Impact Matrix
● Quantitative Risk Analysis Methods
● Risk Response
Lesson 3
Plan the Project
● Plan Risk Response
● Risk Response Strategies
Quality
● Stakeholder and Customer Expectations of Quality
● Quality Management Plan
● Compliance Requirements
● Quality Standards and Regulations
● Quality Metrics, Checklists, and Processes
● Quality Methods for Continuous Improvement
Integrate Plans
● Plan for Complexity and Change
● How to Approach Complex Plans?
Lesson 4
Lead the Project Team
Craft Your Leadership Skills
● Power Skills
● Inclusive Leadership Competencies
● Interpersonal and Team Skills
● Leadership Styles
● Leadership Management
● Servant Leadership
● Growth Mindset
● Team-Building
● Balance Team Tone with Sense of Urgency
● Virtual Team Member Engagement
Create a Collaborative Project Team Environment
Lesson 4
Lead the Project Team
● Where and How the Team Works?
● “Agile” Space for Hybrid Teams
● Work Information Management Systems
● Information Storage and Distribution
● Standardise Artifacts
● Tailor Artifacts
● Maintain Artifacts
● Version Control
Empower the Team
● Empowerment, Unity, Autonomy
● Psychological Safety and Embrace Diversity
● McGregor’s Theory X and Theory Y
Lesson 4
Lead the Project Team
● Uphold Team Charter and Ground Rules
● Use Rewards and Recognition
● Decision-Making
● Display Task Accountability
Support Team Member Performance
● Manage and Lead
● Assess Team Member Performance
● Performance Assessment Tasks
● Personality Indicators
● Personality Research to Coach Team Members
● Emotional Intelligence
● Social Skills
Lesson 4
Lead the Project Team
Communicate and Collaborate with Stakeholders
● Monitor Stakeholders
● Managing Project Communications
● Reports and Formal Communication
● How to Collaborate?
● Use Information Radiators
● Collaboration Activities
● Communicate and Collaborate to Negotiate
● Meetings
● Stakeholder Engagement Assessment Matrix (SEAM)
Training, Coaching and Mentoring
● Sharing Culture
Lesson 4
Lead the Project Team
● How to Acquire Required Competencies?
● Plan for Training, Coaching and Mentoring
● Value of Training, Coaching and Mentoring
● Elements of Training
● Coach Teams and Individuals in Project Management
● Self-Organising Teams Collaborate and Learn
● Measure Training Outcomes
● Maintain Mentorships
Manage Conflict
● Why Conflict Management Matters
● Causes of Conflict
● How to Handle Conflict
Lesson 5
Support Project Team Performance
Implement Ongoing Improvements
● Continuous Improvement (CI)
● Kaizen
● Assess Current CI Methods
● Conduct Retrospectives
● Improve Your Improvement Methods
● Update Processes and Standards
● Interactive/Discussion
Support Performance
● Project Team Leadership Objectives
● Manage with Objectives, Tolerances, Thresholds
● Optimise Communication
Lesson 5
Support Project Team Performance
● Feedback to Support High Performance
● Support Team Task Accountability
● Show Roles and Responsibilities
● Curate Knowledge as an Asset
● Incorporate Knowledge Transfer Opportunities
● Knowledge Management
● Right Way to Motivate Team
● Continuously Realign Team Efforts with Value Delivery
● Check on Artifact Maintenance
Evaluate Project Progress
● Measuring Performance
● Report on Performance
Lesson 5
Support Project Team Performance
● Schedule Management Tools
● Task Board
● Estimate Velocity
● Continuous Flow Diagram
● Budget Challenges
● Earned Value Management (EVM)
● EAC/ETC Analysis
● EVM
● Manage and Lead Resources
● Physical Resource Management
● Update Resource Allocation
● Handle Contract Changes and Disputes
Lesson 5
Support Project Team Performance
● Quality Management Guidelines
● Quality Audit
● Control Quality Tools
● Control Quality Process
● Data Visualisation
● Data Visualisation Quality Tool
● Ensure Quality of Processes and Product
● Verify Deliverables
● Evaluate and Manage Risk
● Monitor Risks
● Review Reserves
● Risk Register
Lesson 5
Support Project Team Performance
● Interactive/Discussion
● Manage Compliance as the Highest Priority
● Examine Business Value
Manage Issues and Impediments
● Issue or Impediment? Just Solve the Problem
● Risks and Issues
● Issue Resolution
● Discover and Solve Impediments Using Scrum
● Remove Impediments
Manage Changes
● Causes of Project Changes
● Changemaker and a Change Leader
Lesson 5
Support Project Team Performance
● Monitor the External Business Environment
● Change Requests
● Change Control Systems
● Manage Contract Changes and Resolve Problems
● Contract Change Control System
● Types of Contract Changes
● Legal Concepts When Managing Disputes
● Process, Adjudicate and Communicate Claims
● Update Project Management Plan
Lesson 6
Close the Project Phase
Project/Phase Closure
● Why Projects or Phases Close?
● Transitions
● Transition / Handover Readiness
● Transition / Handover Activities
● Interactive / Activity
● Paying and Closing Contracts
● Finalising Contracts
Benefits Realisation
● Early and Long-Term Benefits Realisation
● Benefits Management Plan
Knowledge Transfer
Lesson 6
Close the Project Phase
● Knowledge Management During Closing
● Conduct Project Retrospective
● Finalise Lessons Learned
● Consolidating Lessons Learned
Our Delivery Methods
POPULAR POPULAR
Online Instructor-led Online Self-paced In-house Classroom
Join a scheduled class with a live Learn at your own pace. Our Our courses can be adapted to Some of our courses are
instructor and other delegates. expert trainers are on hand to meet your individual project or available in our classrooms. All of
Ask questions, share documents, help you with anything. business requirements. In-house our trainers are highly qualified,
interact with whiteboards, ask All of our courses come with a training gives your team a great having 10+ years of experience.
live questions and communicate standard 90 days access which opportunity to come together, We use the highest quality
with your trainer and peers. can be upgraded if need be.. bond and discuss, which may be learning facilities to make sure
Access the best pool of trainers, Our e-learning platform is limited in a standard classroom your experience is as
wherever you are. available on all devices. setting. comfortable as possible.
Have Questions
for Us?
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questions or need assistance while booking your
training, you can access our 24/7 support using our
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