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FLEX 3.0
including the Webex Suite
Offer Readiness
Posted: September 2020
Updated: April 2023,Contents
o1
02
03
04
Overview
\Webex Sue, Cling Cloud Mastngs and Platform Ade-one
Pricing
27 Buyng Model, scounts and Promotions Adsitona Prosram=
Discounts and Promotions
fepiona incentives, promatons|
Selling Details
gh evel How to order
Agenda titles ink to sections forsauck jump tthe information you nee,
05
06
Migrations
Support and resourcesFlex 3.0
{isco Collaboration Flex Plan is evolving to 3¢ and incentvie the move to
Flex, simplfy quoting and ordering, and provide sellers acornpettve offer with
‘aggressive pricing
Fou 8 spate soar
omens or hyo sepioyments Keo tele onto cate vat
Pe nee)
Compaling simple price pon that wil help custome incre
forCalaboraton products. estin as entteme
Why do pariners are?
Compelng and simple price point that wll help customer increase adoption of subscriptionFlex Plan:
Overview of Flex 3.0Cisco Collaboration Flex Plan
Accelerate, simplify and be better together.Cisco’s blueprint for the Flex Plan
Evolution through Flex 3.0 to accelerate, simplify and be better together
Y XN vy \)
7 y'
Accelerate simplify Better Together
Incentvize the move tFlexwith the Deliver simplified quoting and fe competitive with aggressive pricing
£oS of perpetual alng, provide cern with fewer buying models, and Webex Suit for platform
adiitional alin functionality, anda and aconsistent offer aeros cloud, adoption & customer stickiness
Streamlined transition process on-premises and hybridSimplify and increase customer stickiness
+ Simplify: Remove complexity & close deals faster; Ease migration from perpetual to subscription; Drive more EA
+ Accelerate move to Flex: Simplify buying model for premises Caling
Streamline EA
+ Webex Suite 6 including Webex
Calling, On-premises Caling,
Meetings, Messaging and Events
+ Ease entitlement for add-ons and
extras
+ Multzyear incentives
Competitive Named User Offers
+ New Named User Calling offer —3
tiers with very competitive pricing
+ New Named User Meeting pricing —
even better with Calling
‘+ Multi-year incentives
Real better-together pricing: increase platform adoption; clear price incentive to adopt bundle; customer stickiness
EOL perpetual Calling licenses
+ Commercial model change only
End of sale of SWSS, no more
reinstatements
* Committed to Cloud, Flex Hosted and
On-premises CalingBuying models
A AA PAA
Named User Active User” Enterprise Agreement
+ Indias, teams, departments + Teams and departments + Everyone
+ Keepin costs iow and easily ad new + Enterprise-wide coverage with costs aligned +A new services for new users
services rousage (20% growth included”)
— ——
‘As usage grows, transition to Enterprise Agreement
yeseeeonyWebex Suite
Available via Flex 3.0Webex Suite es
The best-of-breed Suite for Hybrid Work $11.95
iceoeemers
caling Messaging Meetings Whiteboarding
ela G b>
Webinars Events Polling Videast
cuntomer Experience (standalone a Ad-On} DD conser center —Qy craesWebex Device Cloud Promotion
‘Aailable to new and existing Webex subscribers*™**
(esse emsonoret emer te es amrageeret cel
TT. ¥ cr Fo
smera 1080p Desk Camera 4KPusumian) Desk Camera AK (sees Desk Desk Pro
$1,199" $1,499" $2,999"
- ie
ae =p = =D Ly J
$1,799" $1,799" $1,999* $3,599" $9,999" $16,499"Calling
Meetings
Messaging
Poling, Videast, Whiteboarding
Webex Assistant + Closed Captioning
Real-Time Translation
Webinars
Events former Sc)
‘Minimum Licenses Requirement
Meetings iss) Recording Storage
Cloud Device Promotion
Downturn
Webex Suite
Enterprise Agreement
$11.95 sermon
(Mex and math clos anor n-ne can]
Cloud / On-premises Calling
Y tesanced Mest)
v
v
v
3
Webinars 5,000,
v
250
Unlimited”
v
(oma. yar orate apples t eucallngay
Named User
$15.95 veernontne™
Cloud cating
Y (nonce Mestre)
v
v
v
$
Webinars 1,000
s
5
16B/User, pooled
(Reaues3.arconmitmen)
Not eligibleCallingWhy cloud calling
Digital transformation
Enable open connection between your
customers, products, employees and partners
‘cross all channels and processes
| Intelligence & Innovation | Agility & Flexibility
Productive imovatosintechnlogy are
troving at an acelerating ates possible
toemivace these inmvatons with ed
instore
Your industry is transforming as we speak.
Communications i the ife blood of business
sucess. Change is your frend when your phone
system can flex to new requirementsWhy Webex Calling is the
best answer
‘Webex Calling Advantages
Continuous innovation
Integrated user experience
Broad integrations
Simple global administration
Unlimited scale
Business continuity
No more upgrades by IT
End-to-end securityValue of Webex Calling
Webex Suite Delivers complete collaboration capabilities for the cloud
Professional Built for knowledge worker calling needs
Workspace Built for the needs of common areasWebex Calling Summary
1 of Device Supported
Webex Aap
Professional Lcense
Video Device Registration
Voicemail
Webex Meetings
1Value of UCM Calling
Webex Suite
Professional
Enhanced
Access
Delivers complete collaboration capabilities for the cloud, now available with on-premises calling
Built for knowledge worker calling needs
Built for the needs of task workers and common areos
Analog and very basic device needsUCM Summary
enh
Professional ets
Hof Device Supported 1 10 10
Emergency Responder . . . .
sast . . . .
Mobile Remote Access . . . .
Webex App ° ° . .
Voicemail x . .
Webex Meetings x ° .Named User value tiers: Device supportStreamline EAs for customer growth
Simplification
+ Single EA tier forall customer sizes
+ Hard bundle of Meetings + Caling (Webex Suite)
competitive discount,
+ Substantial discount (1256 for 3 years or more
commitment
+ Caling Simplification
‘+ Trade-in price built in No Purchase Adjustment or
Trade in required
‘+ SWS esidual can stllbe applied
+ Programmatic Ramp can be applied to Calling EA,
Suite EA or Calling + Meeting EA
+ Allentitlements are provisioned at beginning of the
subscription
Flexibility
+ 20% Growth Allowance*
+The best entitlements in the industry —for every
knowledge Worker, receive:
+ 50% Enhanced licenses
+ 20% Access licenses
+ 100% Cloud Registered Video Devices
+ 2096 Premises Registered Devices
Pro Pack
+ Meetings Suite*
hk Metin or A Caling «Meets
‘+ Additional add-ons can be purchased:
+ Teams Messaging
+ Voice Mai/Unity Connection
+ Enhanced or Access Licenses setsCisco EA continues to deliver higher value
biiicnaia
Professional License . .
+20% Professional License ° .
+50% Common Area License ° .
420% Access License” ° .
Expressway RMS* ° .
Video Device Registration ° .
Session Manager* e .
+ Higher CA/ccess entitlement without GLO
Simplified Transactions «popular add-ons now available for purchase in EAFlex 3.0 Calling
add-ons summary
Common add-ons Webex Calling add-ons
WiebexCaling, UCM Cloud, On-Premise, CS Webox Cling
+ vocemstt + eno m9e Frmare gation
+ Team Messaging Add On
+ Teams Flestarage
+ session
+ expressway RMST
+ ge Connect!
+ Speectview Standart
UCM Cloud add-ons
eM clousCloud Meetings and
Platform Add-onsNew and updated add-ons
Closed Captioning
Free
+ Available on al paid meetings offers
+ No change/modify required
+ Now available in FeaRAMP
+ Included Free Weber Assistant
Webex Assistant
+ Available on A FL0%3
+ Available to order standalone through A
FLEX for ASEC-WBX and A:WORK-3 users
+ allbuying models
+ Existing customers will require a
change/modify; must be selected at
change/modify oF renewal
Real-Time Translation
Paid add-on
Avaliable on A-FLEX-3 and A-FLEX-3-£0U
Buying Modes: EA, NU
(Can add NU onto AU and EA customers
Purchase standalone through A-FLEX-3
for ather offers
Includes Webex Assistant entitlementCloud Meetings
Webex Suite*
Meetings
Enterprise Agreement
Meetings Suite
Named User
Meetings
‘Named User
Meetings
Active User
Delivers complete collaboration capabilities
Built for knowledge worker meeting needs
Allows for customers to have Meetings, Events, Training, and Support included in one
price. Minimum 15 users.
Designed for customers wanting to add on meetings options that work best for their
users
Covers all knowledge workers in an organization with meetings while requiring the purchase of
entitlements only for those users that actively host a meeting. Minimum 40 users.
weber Sut for; Mectings& Cling Pack or Named User/tetive User abanActive User Meetings
Changes to Webex Active User to answer market
demands and meet competitive obstacle
Reduce barriers to entry
Slowercortandiniislenty
Enterprise level experience and features
* Usage nosed abity sale and adopt
‘overage with cost signed to usage
x Mactigs or enterprise
‘Automated growth and biling
Telemetry track trend,
predictable annvsi snd av
forterameActive User simplification and expansion
Accelerate and expand reach of Webex Meetings
Benefit of deploying Webex Mectigs suite enterprise wide while oly paying for active users
Single Ter Reduced Active User ist Price
Usage-based entry based only an Active User minimum
‘Automated Active User Annual True Forward
Active User (Flex 2.0 vs Flex 3.0) Minimum Requirement and Price
Buying Model ee ea) een]
Minimums 40 Active Users OR 15% Knowledge Workers 40 Seats, no min % of KW's
ist $34.00 $22.00Cloud Meetings and add-ons
Webex Mectngs
Pro Pack . . : >
‘Webex Fle Storage 2008 2008 24GB 2acB
Weber Events ° . . .
(n-Premises Device Registration ° ° .
Cloud Device Registration ° ° 7
NBR Base Storage (per/user) 168 168 saa 168
NBR Storage ~ Buk Comite (500 ° ° . 5
and 10068) °
Telehealth Meeting Broker Lite .
Telehealth Broker Enhanced °
[Expert on Demand
Weber Assistant for Webex Meetings
‘Webex Assist (vents and Lifecycle)Cloud Meetings Audio options
eo oer Petes
Edge Audio . .
velP . . .
ccasp . . . .
Toll Diakin . . . .
BCCB Flat Rate ° ° ° °
BCCB+ TF Flat Rate ° ° ° °
GLCB Flat Rate ° ° ° °
Committed Audlo °
[Rate Table}
Uncommitted AudioPlatform and teams messaging add-ons
‘Available for all Meetings, Calling, and Meetings + Calling Pack
Teams Messaging Add-on °
Jabber
‘Teams Fle Storage (278) °
Extended Security Pack °Flex 3.0 for Education
for full details see our Cisco Collaboration Flex 3.0 Education Overview DeckEducation will never be
the same
Distance learning is
changing how we
learn
Learnings no
longer static;
technology plays
increasing role in
lesson delivery
Greater need for
curriculum equity
Smart learning
strategies becoming
more critical
New learning models
‘emerge: online and hybrid,
self-directed, personalized,
‘experiential
More interaction and
small-group work
Active learning extends beyond the classroom,
synchronously and asynchronouslyFlex 3.0 for Education
What's changed?
(@) as ® CO
Simplified Discounts Migration
‘Simplifying the buying The addition of Programmatic discounts for Easy migration path from
experience for education as_anoption that Education reducing non- existing Education offers via
customers* with access to all provides a best-in-class standard cycles guidance from
the latest and greatest in our experience, manageable
ful Flex 3.0 offer under Control HubBenefits
+ Educaon customer can benefit rom the value of Webs Suite EA and access llthe add-ons and fetus ovale
Under FIDE sich
+ Take advantage of the Wee Devise Cloud Promotion
1+ WebexCaling Deseated instance
+ Unlmites storage includ wth Suite EX
+ busiearagaidadent tert tent rarapenert)
+ Webex=vents forme Socio)
+ Webinar S000
+ xended Secutty Pack (paid aban) options
+ Curent £0U offers any allow for EX buying model, Under FLEX the customer can chose from EA, tive User
Named Usee
+ xed EAs ae alowed which means multiple EA options andaferent quanti selected. Example ou sy have
1 total of 10k users, lineed meetings but only SK ned eang you cou spt the vers to have Sk unger Sue + SK
Under mestings 8 only
+ Gives heat frEaueatin customers to seal as needed, wh the ade bonus of capturing revenue as needed
through True ForwardO) crite nomena
Details: Flex 3.0 for Education
Details Discounts Partner Requirement Migration
‘alable for replace from A-SPK-EDU
(Or AFLEX-3-€DU or Greenfield
Colab 205 specialization eines
“his promotions designed forEDU Additonal discount for Education No alitional special requirements
customers" only ‘customers’ on WebexSulte and
Meetings in all regions
"Multi-year discounting is now
salable
‘Available inal geos
Requires partner selection for
tection customer in cnfiguration
‘Adstional discounts on Cloud Caling
in Region
PIT recommendedPricing overview: Named User
UCM Cloud
Meetings
iirag rev}
Meeting + Calling
Meeting + Caling Pack $21.00
Professional $7.00
Enhanced
Access
Professional
Enhanced
“Meeting + Caling Pack
Professional
Enhanced
Access
Webex Meetings
‘Meetings Suite
Cet
FLEX
SUITE
‘abownn
AAFLBENUCL
[AFLBRAUCLE
TAFLOCNUMUL
AFLEXCNUULP
AFLBCNUULE
AFLBENUULA
‘AFLEGNUM-MC
AFLECNUM-EE
Lower list prices vs Flex 2.0;
very competitive NU Meetings
Price
New Named User Calling offers
= 3 Value Ties to align with &
‘ease migration from perpetual
NU single-SKU Webex Suite,
Pricing advantage compared to
buying Calling and Meetings
individuallyPricing overview: Active User
Meetings
Nona
5)
$22.00
Corina
A-FLEX-AUM
+ Single Tier Reduced Active User ListPrice, no bett
Only 1
SKU!
+ Benefit of Enterprise-wide Webex Meetings experience
+ Lower ist prices vs Flex2.0
er together
option
+ Usage-based entry based ata fixed seat (Active User)Pricing overview: Enterprise Agreement
rae
cit
‘Webex Suite EA,
cus
‘Webex Suite EA
Dedicated instance*
nar)
oer)
FLEXERSUTE
AFLECERMPL]
Meeting +Caling Pack| $17.25 | SHEREAMPA/
on-Premises/Hosted oo
Professional sso | NR
Webexsuite g2i7s | aneecame
Weber Calling Professional $13.25 A-FLECEACL
Dedicatedinstonce® | 54800 | ARBXDIZA
Webexsuite gzaso. | Avixeasute
eM clous
Professional 51500 | arieceau
Meetings Meetings suite | 1475 | anexeaw
Eliminating EA tiers
EA single-SKU Webex Suite, Pricing advantage
compared to buying Calling and Meetings
individually
Easier entitlements for add-ons and extrasMultiyear Incentive
It pays to invest long-term with Flex 3.0!
Lock your customer up with 36¢+month subscription
Region 1
Ig set 49% Discount
47% FLEX Reseller Discount
eu ESC
Receive backendcebatc wan E>) - ‘colaboration S508 ack
Multiyear incentive: Additional 12% off (ist) for 3+ year contracts stacks with Advantage Pricing and Reseller Discounts
*Flex Reseller discount includes regional discountsDiscounts and promotion
Forinformation on Flex 3.0 discounts and promotions, please look at our detailed deck here.Partner experience improvements
Overall = 37%
+ Easier stacking scenarios
With Mul Year incentive (126) = 435
‘+ Removes step of selecting value transfer and account team approval
Details
‘small Deal Acceleration (SDA)
Flex 3:
Mult ear Incentive for 36+ Month Subscriptions
+ Will apply to added users & licenses + Auto Ape for 100" Named User and Ad Ons
+ 10%inlieu of Advantaged Pricing (Hurting Teaming)
Time Bound — SWSS Residual — Calling " * rer *
+ Remaining amount applied at start of term Regional Pricing —Caling
+ Auto Applied forall Caling standalone levels*Region 1 Partner Discounts (total available)
United States, Canada, Japan, Australia, New Zealand
Ceca
<6 months oa
ey ey
Webex Suit
Enterprise Agreement) or Meeting + Calling a 4 + Discounts inclusive of
Pack (Active * ws
er & Named User)
‘Advantaged Pricing
Meetings (Enterprise Agreement, Active User & Named User)
37% 49% (Hunting/Teaming)
Webex Audio — Flat Rate registration or Small Deal
Webex Audio — Committed/Uncommitted Rates 30% 30% Accelerator
Calling [On-Premises, Hosted, Wx
(Enterprise Agreement & Named User) 37% 49% + Multi-year (3+ year discount
Calling Add-Ons auto-applied on NEW &
UCM Cloud Calling 37% 49% Modify deals
UCM Cloud Direct Connect 37%
Platform & Messaging Add-Ons 37% 40%Region 2 Partner Discounts (total available)
EMEA, Latin America, Asia Pacific (except Japan, Australia, New Zealand)
Cre
‘<26 months
‘Webex Suite (Enterprise Agreement) or Meeting + Calling
Pack (Active User & Named User)
Meetings (Enterprise Agreement, Active User, & Named User)
+ Discounts inclusive of
Advantaged Pricing
(Hunting/Teaming)
Meetings Add - Ons 37% "
Webex Audio — Flat Rate registration or Small Deal
‘Webex Audio Committed/Uncommitted Rates 20% 30% Accelerator
Calling (Premises, Hosted, Webex Calling)~ Named User 5896 66% + Multi-year (3 year) discount
Calling (Premises, Hosted, Webex Calling) ~ Enterprise auto-applied on NEW &
‘Agreement aac s5x
Calling Add-Ons Modify deals
UCM Cloud Calling 43% 55%
UCM Cloud Direct Connect 37%
Platform & Messaging add-Ons 37%Time Bound SWSS Residual for Flex Plan
Receive up-front credit on new subscriptions for the residual value of active perpetual licensing support contracts
Eligibility
Deals with 18-monthintial term or greater
+ Active WSS contractor ible Cain, Meetings and
‘ontac Genter SKUS. Some rsttions app.
Elie Cling. Meetings, and Contact Center Sts on ne
alaboratin subsrstions of
¥ AFLOCS, A FLEKS-CC FLEES EDU, ALES:
FEDRAMP, AFLEXC, ACP, ACS, nd 3-COLLAB
+ DEFENSE (valle 6/31/22)
What to know
1 SWSS Residuals aelated using net rice ofthe remaining
ws contact term (upto 18 months) based on Requete Start
+ Resdul value ole PDs wil be used to dere the rede
+The cet tern willbe rounded down to whole number of
+ ifthe sms contract has 24 months or more remaining the value
‘aleulated wil be based on 18 months ofthe contrat
+ MSAVSIEERS customers nt elible
JWebex Device Cloud Promotion
‘Aailable to new and existing Webex subscribers*™**
(esse emsonoret emer te es amrageeret cel
TT. ¥ cr Fo
smera 1080p Desk Camera 4KPusumian) Desk Camera AK (sees Desk Desk Pro
$1,199" $1,499" $2,999"
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ae =p = =D Ly J
$1,799" $1,799" $1,999* $3,599" $9,999" $16,499"How to order
This section provides the high level ATO and buying model selection. For detailed ordering,
view our ordering guide@) ovr toay
How to order in CCW - overview
Flex 3.0
Step 1
Type in the ATO A-FLEX-3
Step2 TG woe eta Cone At 0 ee Cte
Vouaie ecient obviates |
= =
——
Step 3 fee oe O trmwene Agreement oduct nen
cathe Eh Ae Where nett e°--—_
chat tovew pecs a
DemonteMigration OptionsCompelling migration
events to Flex 3
Perpetual Calling SWSS Customers
+ customer target Alon premises cstomars on CUCM & E500
Migrate to Cloud
+ customer target: Customers looking to migrate to UCM Cloud or
Web aling
End of Sale
+ customer target Legsy offers ASK BAK
Renewal
+ customer target: Customers currency on Flex 2.0 nd are up for
‘Adding a workload
+ customer target: Customers looking tad worlosd to existing
subseriptonMigrating from A-FLEX
Migrating from: Migrating to:
ACFLEX
Recommendations and tps:
+ Migrate at time of renewal!
+ Migrate when the customer wants to move from on prem to cloud — position Webex Suite
+ Migrate when a customer wants to add calling or meetings — position Webex Suite
+ Migrate when a customer wants te move buying model
+ Right size the customer atthe time of migrationMigrating from Perpetual Calling
Migrating from: Migrating to:
Perpetual Calling
Recommendations and tps:
L005 15 COMING! Current perpetual calling customers migrate to Flex 3
+ Migrate the customer at time of earliest SWS renewal date or before
+ Use SWSS residual credit for any remaining SWSS coverage
+ Offer flexible migration to cloud ~ premise coverage support is available when migrating tothe cloud
* Offer fexible buying terms (annual, monthly or pre-paid)
+ Right size the customer atthe time of migration
+ Work on upgrading version licenses when migratingMigrating from EOS Subscription Offers
Migrating from: Migrating to:
ponents an
+ Always migrate at time of renewal!
[Migrate when the customer want to move from on prem to cloud ~ position Webex Suite
+ Migrate when a customer wants to add calling or meetings — position Webex Suite
+ Migrate when a customer wants to move buying model (NU to EA or AU to EA)
+ Right size the custome atthe time of migration
+ Use Add-ons as needed
+ Downsells might occur but its important to get the customer t the right price pont to retain them as a Cisco customerDevice Migration
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+ Check out the Device Cloud Promotion for Video Devices (Check out FastTrack Promotion
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