NetFlowAnalyzer User Guide
NetFlowAnalyzer User Guide
Table of Contents
INTRODUCTION ............................................................................................................. 5
What's New in this Release? .................................................................................................. 6
INSTALLATION AND SETUP ...................................................................................... 14
System Requirements............................................................................................................14
Platform Requirements ........................................................................................................................ 14
Supported Web Browsers .................................................................................................................... 15
Prerequisites ..........................................................................................................................16
Installing and Uninstalling ......................................................................................................17
Starting and Shutting Down ...................................................................................................18
Accessing the Web Client ......................................................................................................20
License Information ...............................................................................................................21
CONFIGURING FLOW EXPORTS ............................................................................... 22
Cisco Devices (NetFlow) ........................................................................................................23
Configuring Cisco Devices ................................................................................................................... 23
Cisco® NetFlow Device Support ......................................................................................................... 25
Configuring Cisco ASA 5500 series..................................................................................................... 27
Configuring NetFlow Export on an IOS Device ................................................................................... 28
Configuring NDE on Catalyst 6000 Series Switches ........................................................................... 31
Configuring NDE on a Native IOS Device ........................................................................................... 32
Configuring NDE on 4000 Series Switches ......................................................................................... 33
Configuring NetFlow for BGP .............................................................................................................. 34
Juniper Devices (cflowd/J-Flow) ............................................................................................36
Huwaei/3com devices(Netstream) .........................................................................................37
Configuring NetStream Export ............................................................................................................. 37
Nortel Devices(IPFIX) ............................................................................................................38
Configuring IPFIX Export ..................................................................................................................... 38
sFlow exporting devices .........................................................................................................39
sFlow Supported Devices .................................................................................................................... 40
Enabling sFlow..................................................................................................................................... 42
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Introduction
ManageEngine ™ ™ NetFlow Analyzer is a web-based bandwidth monitoring tool that performs in-depth
traffic analysis using data exported from NetFlow™ / Netstream™ / cflowd™ / J-Flow™ / sFlow™ /
IPFIX™ flows.
This data provides granular details about network traffic that has passed through an interface. NetFlow
Analyzer processes this information to show you what applications are using bandwidth, who is using
them, and when. Extensive graphs and reports make this information easy to analyze, and also help
accelerate the troubleshooting process.
This User Guide will help you install NetFlow Analyzer, and get familiar with the user interface. If you are
unable to find the information you are looking for in this document, please let us know at netflowanalyzer-
[email protected]
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Feature Description
IP SLA Video We now support IP SLA video operations. That makes it 3: IP SLA VoIP, IP SLA WAN
Operations RTT and IP SLA Video operations. Every possible kind of SLA verfication is now
possible with NetFlow Analyzer.
Billing module Interface grouping is now possible in the billing module. This improves manageability
enhanced by leaps and bounds.
Feature Description
Advanced Security In the enhanced version, source and destination based anomaly detection is
Analytics Module possible. You can also ignore events for all resources. It also supports IPv6
enhanced addressing.
Multicast Reporings You can now send packets from one host to a specific group of hosts through
multicast.
Mediatrace On-Demand You can now view the path of an IP flow, on the go. Get mediatrace reports
reports instantly without any additional configuration.
The latest release of NetFlow Analyzer (9.5) can be downloaded from the website at
http://www.netflowanalyzer.com/download.html
Feature Description
Re-vamped User Interface The look and feel of NetFlow Analyzer's user interface has been modified for better
user experience
Cisco's Medianet technology Cisco's Medianet is an end-to-end architecture that is capable analyzing voice, video
and data traffic and report on loss, latency and jitter thereby helping you optimize rich
media applications.
Support for App-flow A standard for application monitoring and reporting that doesn't require network taps
protocol or span ports.
Create and Monitor IP Using WAN RTT monitor, you can create specific IP groups for the IP address or IP
groups using WAN RTT range monitored. This way, you can monitor both latency and the number of flows for
monitor a specific IP address or range.
On-demand billing in
Generate on-demand bills in capacity planning reports
Capacity Planning Reports
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The latest release of NetFlow Analyzer (9.1) can be downloaded from the website at
http://www.netflowanalyzer.com/download.html
Feature Description
Advanced Security analytics tool that helps in detecting network intrusions and classifying the intrusions to
Security tackle network security threats in real time has been enhanced with Anomaly based detection,
Analytics Module Heuristics based event classification that includes Denial of Service Attack,Host Scan, Port
Scan, Diagonal Scan and Grid Scan.
The latest release of NetFlow Analyzer (9.0) can be downloaded from the website at
http://www.netflowanalyzer.com/download.html
Feature Description
Wide Area Application Services Cisco Wide Area Application Services (WAAS) is designed optimize
(WAAS) application performance and infrastructure consolidation in WAN
environments.
Enhanced Capacity Planning Report Top 10 IN and Out Application Growth report and Standard deviation graph
added
Support IPV6 Address Format Support for IPV6 Flow format in Troubleshoot reports, and Top applications
and Top Conversations report has been added
Wan RTT The WAN RTT monitor is used to monitor WAN availability, Latency and
Quality of Service.
Report Filter Enhancements You can filter reports according to your requirement
Scheduling option for Compare Compare reports and Report Profiles can be scheduled prior and reports that
Reports and Report Profiles are compared can be generated
Enhancements to Consolidated
The user interface of consolidated report has been changed for easy of use
Reports
Network Snapshot Improved with The Top N Alerts widget can now be viewed in the network snapshot
Widget for Top N Alerts dashboard. This way you can get a quick view of all the alerts generated
String Search Option for IP groups IP Groups and Addresses can now be located easily using the search
option.
The latest release of NetFlow Analyzer (8.6) can be downloaded from the website at
http://www.netflowanalyzer.com/download.html
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Feature Description
Capacity Planning Report You can use these reports to see the growth in network traffic for user-
defined period of time
Report Profiles
You can create profiles with various reports as per your choice
Top Sites This gives a list of applcations and the various sites visited through these
applications
Compare report should include Now you can select 1/ 5 / 15 minutes average in which you want the reports
1,5,15 min reports to be viewed in "compare reports"
Configures CBQoS As soon as you add devices, the first 20 devices will be automatically polled
automatically for first 20 routers and CBQoS configured
Schedule Reports CSV option You can export the "scheduled reports" as CSV, additional to the PDF option
already available
Geo location PDF and CSV The "geo location reports" can be exported as PDF and CSV
Schedule Business hours for In the "scheduled reports", you can define business hours for the 'previous
last month month' and 'previous week' reports
The latest release of NetFlow Analyzer (8.5) can be downloaded from the website at
http://www.netflowanalyzer.com/download.html
Feature Description
Advanced Security Analytics Security analytics tool that helps in detecting network intrusions and
Module classifying the intrusions to tackle network security threats in real time.
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Feature Description
IPSLA (VoIP) Monitors the key performance metrics of the VoIP
network to determine its health. The parameters
measured include Jitter, Latency, Packet Loss etc.
SNMP V3 support Support for SNMP V3 has been added in this build
FNF - NBAR integration Now users can get data on NBAR by configuring flexible
NetFlow
V9 Sampling NetFlow Analyzer now does NetFlow V9 sampling as
well
Cisco ASA NetFlow Analyzer now supports Cisco ASA (ISO version
8.2 onwards)
CBQoS Child Policy Child policies can be created under parent policies
PDF Option in CBQoS CBQoS reports can be exported as PDF
Geo Locations reports of IP Addresses Resolves and groups IP addresses into groups of
countries. Lists the traffic usage and bandwidth utilization
of the link by the IP address from separate countries
Single Click Scheduling Option Scheduling reports have been made easier now
Network Layout using google maps and Google map Devices can be located on google maps and a click on
widgets link between devices will give details about the link
utilization and more
More Graphical Widgets and some new Widgets The widgets have become more graphical, which means
added in Dashboard it is now easier to interpret data
Sampling rate accounted during the flow calculation Flow calculation also takes sampling rate(defined by the
network administrator) into account
Global search for IP Address link Type in the IP address of the source / destination /
network... or any of the given choices and Voila! you will
get Traffic IN and Traffic OUT details for the particular IP
address
Operator specific Dashboard permissions Operators and guest accounts can also create
dashboards
Top N AS reports Top N AS reports can be selected from the drop down
Last 15, 30 Min reports You can see the reports for the last 15 and 30 mins also,
additional to the already existing time period options
1, 5, 15 Min averages in traffic report You have an option to view 1,5, 15 mins average data
points in the traffic page
Consolidated report for a device Clicking on the device name / IP address from the
interface view will let you drilldown and view the top 10 of
interface by speed & utilization, top 10 protocols,
applications, source, destination, DSCP, conversation of
that particular device.
Localization NetFlow Analyzer also support Croatian, Spanish, Dutch.
Feature Description
Users can create dashboard by placing the widgets as
Customizable dashboard per their requirements. This enables easy understanding
of the network behavior in one glance
Applying this filter in any cryptomap tunnel prevents
the GRE traffic getting double counted. Otherwise,
GRE application filter
the cryptomap interface in which NetFlow is
enabled double counts the GRE traffic.
Support for MSSQL database NetFlow Analyzer now supports MSSQL Database also.
This option allows the user to send a screenshot of a
Email option for sending reports
page to a particular mail ID
Now, an user can set alerts based on the DSCP names
DSCP names in alerts and IP groups and also create IP groups to monitor application using
particular DSCP names.
The next level of billing is here, after usage based billing.
Volume based billing
Users can generate bills based on the volume of data.
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Site-to-site traffic monitoring Users can create groups for monitoring site-to-site traffic.
This allows the system to go through DNS servers other
Secondary DNS server lookup
than primary ones for resolving DNS names.
For users who do not need an in depth report and for
Raw data storage whom storing large data is an issue, you can now store
the raw data for as less as 1 hour.
Feature Description
Useful for monitoring class based pre and post policy
Reporting on Cisco CBQoS
traffic usage, class based drops and queuing
Useful for centralized controlling of access to resources
Authentication using radius server
in a network by a single global set of credentials
Ability to create IP groups with exclude IP address One could bulk load IP groups and selectively remove
option unwanted IP groups
DNS resolving enhancement of source and
Faster retrieval of DNS names made possible
destination addresses
Support for user configurable DNS names for IP Customizable DNS names helps in easier management
addresses of the network
Generation of periodic bills for accounting and for
Usage based billing
charge-back.
Reporting on source network and destination This allows the user to view the source networks,
network destination networks and conversation between them.
Different IN and OUT speed can be configured for Helps in setting appropriate speed for IN and OUT
interfaces interfaces
Helps in easier maintenance of data for historical
Support for exporting reports to CSV reporting besides the flexibility to import in XLS sheets
for any analysis
Sorting on the Autonomous Systems view for easier Ability to group together applications into a single logical
tracking and for peering arrangement entity
Option to exclude ESP_App on user defined Ensures that traffic is not double counted in case of ESP
interfaces tunnels.
Option to suppress output interface accounting on
Useful when working with WAN accelarators
user defined interfaces
Quick view traffic graph in Dashboard view Offers Enhanced usability
Graphs enhanced to one min granularity and also to Offers a more realistic reporting of the network health for
real-time in Network Snapshot quicker action to avoid any network eventuality
Offers the flexibility to avoid havign to set the same
Ability to set snmp parameters globally for all routers
SNMP parameters on each individual router
Helps in easier viewing of interfaces based on
Support for sorting of interfaces based on usage in
maximum/minimum bandwidth usage and for appropriate
Dashboard View
action
User management enhanced to provide last login Helps individual users to quickly confirm that one's login
time and current login status for all users credentials have not been compromised
Interface groups can be used for checking the router
Support for configuring alerts on interface groups.
traffic (by combining all the interfaces into a single group)
User permission can be granted at a interface group This feature would enable providing permission at an
level. interface level while creating a user.
The user interface has been changed for a better user
Look and feel changed
experience
NetFlow Analyzer supports French, German, Chinese
Localization supported
and Japanese.
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Feature Description
sFlow Support Support for sFlow data capture and reporting
Selectable Graph Option to click and drag on the graph for easier drilldown
Real time reports with graphs. Updates immediately as
Real-Time Reports
the data is received
Alerting feature enhanced to send an alert when link
Link Down alert
goes down or when no flows are received for 15 minutes
IN and OUT traffic (in bytes and packets) for each
Enhanced Granularity interface maintained with 1 minute granularity for upto 1
year
Performance improvement in IP group classification
Performance improvement
engine
Integration with Google Maps for a better view of the
Google Map Integration
network
Ability to group together applications into a single logical
Application Grouping
entity
DSCP Mapping Ability to report on DSCP mapping
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Feature Description
NBAR(Network Based Application Recognition) - By
NBAR based Reporting intelligent classification of traffic lets you set QoS
standard.
Allows setting of time intervals at which network traffic
Scheduling of Reports reports are generated automatically and mailed to
desired recipient(s).
NetFlow V9 Support Basic V9 support.
Associate IP address to an application in addition to port
Associating IP address to application
& protocol.
Create Interface Groups Ability to group interfaces together and monitor traffic.
Reports based on TCP flags & TOS can be generated
ToS & TCP_flag
from the Trouble-shooting page.
Feature Description
Set up alerts based on link utilization and send emails or
Threshold-based Alerting
SNMP Traps when thresholds are exceeded.
Retain raw data for longer time periods (up to 2 weeks)
Troubleshooting to enable increased visibility into traffic data for
troubleshooting and alerts.
Wide range of options to contact technical support in
Support link
case of any problems running NetFlow Analyzer.
Specify whether router details need to be fetched based
Enhanced Router Settings
on IfName, IfAlias or IfDescription value.
Filter Dashboard Interface View to display only those
Dashboard View Filter interfaces exceeding specific values of incoming or
outgoing traffic.
Filter daily and weekly traffic graphs to show hour-based
Traffic Graph Filters
traffic details.
Specify interfaces when creating IP groups to further
Enhanced IP Group Management
filter traffic details for an IP group.
NetFlow Analyzer supports French, German, and
Localized Versions
Spanish along with Chinese and Japanese.
Feature Description
Generate reports and perform administrative tasks from
Web-based interface
just a web browser
As of release 4.0.2, NetFlow Analyzer includes support
Support for NetFlow export versions
for NetFlow version 5 and version 7 exports
Simply configure NetFlow export on your router or switch,
Simply "turn on" NetFlow
and see it automatically added on the Dashboard
View instant graphs of bandwidth utilization per network
Real-time Traffic Graphs
interface as soon as NetFlow data is received
Generate daily, weekly, monthly, and custom time period
Historical Trend Reports
bandwidth reports showing peak traffic patterns
View reports showing top applications, top hosts, and top
Bandwidth Usage Reports
conversations using bandwidth
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Feature Description
View bandwidth reports per interface, showing all details
Consolidated Reports
on bandwidth usage for that interface
View AS and peering information for routers configured
Autonomous Systems Reports
with BGP (useful for service providers)
Categorize devices exporting NetFlow into logical groups
NetFlow Devices
and monitor them exclusively
Create departments based on IP addresses, ports,
IP Groups protocols, or interfaces and generate specific bandwidth
usage reports
Identify most standard applications out-of-the-box and
Application Configuration
configure custom applications to recognize specific traffic
Add users with different privileges, assign device groups,
User management
and selectively allow access
NetFlow Analyzer can be installed and run in Chinese
and Japanese languages, with support for more
Localized setup languages being added frequently. Check the website for
the latest list of languages localized, and also contribute
to translation works.
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This section lists the minimum requirements for installing and working with NetFlow Analyzer.
Hardware Requirements
The minimum hardware requirements for NetFlow Analyzer to start running are listed below.
Hard-disk
Interface Processor RAM
space
51 - 100 3.0 GHz Core 2 Duo / 2.4 GHz dual core Xeon 3000 series or 2 GB 75 GB
equivalent
101 - 300 2.6 GHz dual core 3000 series Xeon Processor or equivalent 4 GB 225 GB
301 - 600 2.6 GHz quad core 3000 series Xeon Processor or equivalent 4 GB 450 GB
For the device exporting NetFlow, ensure that the NetFlow export version format is exactly the
same as the Cisco NetFlow version 5 or version 7 or version 9 format. For information on Cisco
devices and IOS versions supporting Netflow, consult the Cisco NetFlow Device Support table.
Software Requirements
Platform Requirements
NetFlow Analyzer can be installed and run on the following operating systems and versions:
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Prerequisites
Before setting up NetFlow Analyzer in your enterprise, ensure that the following are taken care of.
Ports Required
Default Port
Port Name Usage
Number
This is the port on which you will connect to the NetFlow Analyzer
Web server port 8080 server from a web browser. You can change this at any time from the
Settings tab.
NetFlow Listener This is the port on which NetFlow exports are received from routers. You can
9996
port change this at any time from the Settings tab.
This is the port used to connect to the MySQL database in NetFlow Analyzer.
MySQL port 13310
Changing this port requires configuration level changes.
Apart from the System Requirements, the following setup would ensure optimal performance from
NetFlow Analyzer.
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NetFlow Analyzer is available for Windows and Linux platforms. For information on supported versions
and other specifications, look up System Requirements.
Windows:
Linux:
1. Download the BIN file and assign execute permission using the command: chmod a+x
<file_name>.bin
where <file_name> is the name of the downloaded BIN file.
2. Execute the following command: ./<file_name>.bin
During installation if you get an error message stating that the temp folder does not have
enough space, try executing this command with the -is:tempdir <directoryname>
option, where <directoryname> is the absolute path of an existing directory.
./<file_name>.bin -is:tempdir <directory_name>
3. Follow the instructions as they appear on the screen to successfully install NetFlow Analyzer on
to your machine.
Windows
1. Navigate to the Program folder in which NetFlow Analyzer has been installed. By default, this is
Start > Programs > ManageEngine NetFlow Analyzer
2. Select the option Uninstall NetFlow Analyzer
3. You will be asked to confirm your choice, after which NetFlow Analyzer is uninstalled
Linux
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Once you have successfully installed NetFlow Analyzer, start the NetFlow Analyzer server by following
the steps below.
Windows:
Click on Start > Programs > ManageEngine NetFlow Analyzer > NetFlow Analyzer to start the server.
Alternatively you can navigate to the <NetFlowAnalyzer_Home>\bin folder and invoke the run.bat file.
Linux:
Navigate to the <NetFlow Home>/bin directory and execute the run.sh file.
When the server is started, a command prompt window opens up showing startup information on several
modules of NetFlow Analyzer. Once all the modules have been successfully created, the following
message is displayed:
Server started.
Please connect your client at http://localhost:8080
where 8080 is replaced by the port you have specified as the web server port during installation.
Starting as Service
Windows:
If you have chosen the Start as Service option during installation, NetFlow Analyzer will run as a service
on Windows.
Linux:
As far as Fedora / SUSE is concerned, please open the mysql-ds.xml file under the
server\default\deploy directory and change the
<connection-url>jdbc:mysql://localhost:13310/netflow </connection-url> to
<connection-url>jdbc:mysql://127.0.0.1:13310/netflow </connection-url>
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2. Open file linkAsService.sh in a editor and look for the following lines,
[code:1:f5099fc2e0]for i in {0,6}
do
ln -s -f $initvar /etc/rc$i.d/$stopwith
done
ln -s -f $initvar /etc/rc5.d/$startwith[/code:1:f5099fc2e0]
3. Edit the above lines as follows, suffixing rc.d folder after /etc/ folder,
[code:1:f5099fc2e0]for i in {0,6}
do
ln -s -f $initvar /etc/rc.d/rc$i.d/$stopwith
done
ln -s -f $initvar /etc/rc.d/rc5.d/$startwith
[/code:1:f5099fc2e0]
6. Execute linkAsService.sh and start NetFlow Analyzer using the command \"
/etc/init.d/netflowanalyzer start \"
Follow the steps below to shut down the NetFlow Analyzer server. Please note that once the server is
successfully shut down, the MySQL database connection is automatically closed, and all the ports used
by NetFlow Analyzer are freed.
Windows:
1. Navigate to the Program folder in which NetFlow Analyzer has been installed. By default, this is
Start > Programs > ManageEngine NetFlow Analyzer
2. Select the option Shut Down NetFlow Analyzer
3. Alternatively, you can navigate to the <NetFlowAnalyzer_Home>\bin folder and invoke the
shutdown.bat file.
4. You will be asked to confirm your choice, after which the NetFlow Analyzer server is shut down.
Linux:
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NetFlow Analyzer is essentially a bandwidth monitoring tool that uses Cisco NetFlow exports to analyze
network traffic and determine bandwidth usage.
Once the server has successfully started, follow the steps below to access NetFlow Analyzer.
Once you log in, you can start managing devices exporting Cisco NetFlow, generate bandwidth reports,
and more.
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License Information
• Free Edition - collect, analyze, and report on Netflow data from a maximum of two interfaces
• Professional Edition - collect, analyze, and report on Netflow data from a maximum of n
interfaces (where 'n' is the number of interfaces for which NetFlow Analyzer has been purchased)
• Professional Plus Edition - It has all the features of professional edition + reporting on Cisco
CBQoS, Cisco NBAR and usage based billing
Once installed, NetFlow Analyzer runs in evaluation mode for 30 days. You can obtain a registered
license for NetFlow Analyzer at any time during the evaluation period by contacting NetFlow Analyzer
Support.
If you have not upgraded to the Professional Edition by the end of the evaluation period, NetFlow
Analyzer automatically reverts to the Free Edition.
After obtaining the new license from ZOHO Corp, save it on your computer, and follow the steps below to
upgrade your NetFlow Analyzer installation:
The new license is applied with immediate effect. You do not have to shut down or restart the
NetFlow Analyzer server after the license is applied.
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The following charts specifiesformation on the various vendors and the flow exports their devices support.
Click on the specific device name to know how to configure the corresponding flow export.
Cisco NetFlow
Nortel IPFIX
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This section offers a brief guide to setting up NetFlow on a Cisco router or switch. For more detailed
information, refer the Cisco web site at http://www.cisco.com/go/netflow. It is recommended that only
people with experience in configuring Cisco devices follow these steps.
NetFlow Analyzer stamps the flows based on the router time. It is therefore important to ensure that the
time on the router is set properly. Netflow Analyer can handle routers from different time zones
automatically, provided the correct time is set.
Whenever the time difference between the NetFlow Analyzer Server and the router is above 10 minutes a
warning icon will appear in the home page. When this happens, NetFlow Analyzer will stamp the flows
based on the system time of the NetFlow Analyzer server.
In case you see this, please ensure the following on the router:
• Check if the correct time is set on your router. You can check this by logging into the router and
typing show clock. You can set the clock time using the command clock set hh:mm:ss date
month year. [ An example : clock set 17:00:00 27 March 2007 ]
• Check if the time zone and the offset (in Hours and Minutes) for the time zone is set properly
(E.g. PST -8 00 for PST or EST -5 00 for EST). You can check this by logging into the router,
going into the configure terminal and typing show running-config. You can set the clock time
zone and offset using the command clock timezone zone hours [minutes] (E.g. clock timezone
PST -8 00)
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Cisco Routers
NetFlow is also supported by these devices Cisco 800, 1700, 1800, 2800, 3800, 6500, 7300, 7600,
10000, CRS-1 and these Catalyst series switches: 45xx, 55xx, 6xxx.
These devices do not support NetFlow: Cisco 2900, 3500, 3660, 3750.
Cisco Switches
NetFlow export is also supported on other Cisco switches when using a NetFlow Feature Card (NFFC) or
NFFC II and the Route Switch Module (RSM), or Route Switch Feature Card (RSFC). However, check
whether version 5 is supported, as most switches export version 7 by default.
Supported Platforms
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Other Vendors
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ASA NetFlow export is dependent on the version of ASA software running. ASA version 8.2 software
supports NetFlow export across all ASA models. The following fields must be included in the ASA
configuration to export flow data to the NetFlow Analyzer .
The following commands must be included in your global service policy for NetFlow export to function.
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Follow the steps below to configure NetFlow export on a Cisco IOS device.
Refer the Cisco Version Matrix for information on Cisco platforms and IOS versions supporting NetFlow
Enter global configuration mode on the router or MSFC, and issue the following commands for each
interface on which you want to enable NetFlow:
In some recent IOS releases Cisco Express Forwarding has to be enabled. Issue the command ip cef in
global configuration mode on the router or MSFC for this.
This enables NetFlow on the specified interface alone. Remember that on a Cisco IOS device, NetFlow
is enabled on a per-interface basis. The bandwidth command is optional, and is used to set the speed
of the interface in kilobits per second. Interface speed or link speed value is used to later calculate
percentage utilization values in traffic graphs.
Issue the following commands to export NetFlow data to the server on which NetFlow Analyzer is running:
Command Purpose
ip flow-export destination Exports the NetFlow cache entries to the specified IP address. Use the IP
{hostname|ip_address} 9996 address of the NetFlow Analyzer server and the configured NetFlow
listener port. The default port is 9996.
ip flow-export source Sets the source IP address of the NetFlow exports sent by the device to
{interface} the specified IP address. NetFlow Analyzer will make SNMP requests of
{interface_number} the device on this address.
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and 600. However, if you choose a value greater than 250 seconds,
NetFlow Analyzer may report traffic levels that are too low.
snmp-server ifindex persist Enables ifIndex persistence (interface names) globally. This ensures that
the ifIndex values are persisted during device reboots.
For more information on BGP reporting in NetFlow Analyzer, look up the section on Configuring
NetFlow for BGP
Issue the following commands in normal (not configuration) mode to verify whether NetFlow export has
been configured correctly:
Command Purpose
show ip flow export Shows the current NetFlow configuration
show ip cache flow
These commands summarize the active flows and give an indication of how much
show ip cache NetFlow data the device is exporting
verbose flow
A Sample Device Configuration
The following is a set of commands issued on a router to enable NetFlow version 5 on the FastEthernet
0/1 interface and export to the machine 192.168.9.101 on port 9996.
router#enable
Password:*****
router#configure terminal
router-2621(config)#interface FastEthernet 0/1
router-2621(config-if)#ip route-cache flow
router-2621(config-if)#exit
router-2621(config)#ip flow-export destination 192.168.9.101 9996
router-2621(config)#ip flow-export source FastEthernet 0/1
router-2621(config)#ip flow-export version 5
router-2621(config)#ip flow-cache timeout active 1
router-2621(config)#ip flow-cache timeout inactive 15
router-2621(config)#snmp-server ifindex persist
router-2621(config)#^Z
router#write
router#show ip flow export
router#show ip cache flow
Please note that NetFlow data export has to be enabled on all interfaces of a router in order to
see accurate IN and OUT traffic. Suppose you have a router with interface A and B. Since
NetFlow, by default, is done on an ingress basis, when you enable NetFlow data export on
interface A, it will only export the IN traffic for interface A and OUT traffic for interface B. The OUT
traffic for interface A will be contributed by the NetFlow data exported from interface B.
Even if you are interested in managing only interface A, please enable NetFlow data export on A
and B. You may subsequently unmanage interface B from the License Management link.
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Issue the following commands in global configuration mode to stop exporting NetFlow data:
Command Purpose
no ip flow-export destination This will stop exporting NetFlow cache entries to the specified
{hostname|ip_address} {port_number} destination IP address on the specified port number
interface {interface}
{interface_number} This will disable NetFlow export on the specified interface.
no ip route-cache flow Repeat the commands for each interface on which you need to
disable NetFlow.
exit
For further information on configuring your IOS device for NetFlow data export, refer Cisco's
NetFlow commands documentation
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Follow the steps below to configure NDE on Catalyst 6000 Series switches
Enter privileged mode on the Supervisor Engine and issue the following commands to configure NDE:
Command Purpose
Specifies NetFlow Analyzer as the NDE collector and the
set mls nde {hostname|ip_address} 9996 configured Netflow listener port as the UDP port for data
export of hardware-switched packets.
ip flow-export destination Specifies NetFlow Analyzer as the NDE collector and the
{hostname|ip_address} 9996 configured Netflow listener port as the UDP port for data
export of software-switched packets. *
Breaks up long-lived flows into 1-minute fragments.
set mls agingtime long 64
This ensures that traffic graphs do not have spikes.
It is important to set this value to 1 minute in order
to generate alerts and view troubleshooting data.
Ensures that flows that have finished are periodically
set mls agingtime 32 exported. Ensure that the set value is not too low, else
NetFlow Analyzer may report traffic levels that are too
low.
set mls flow full This sets the flow mask to full flows. This is required to
get useful information from the switch.
set mls nde enable This enables NDE
*To monitor data and statistics about Layer 3 traffic that is switched in software by the MSFC, you must
specify the NDE collector and UDP port on the MSFC. This requires that you enter the ip flow-export
destination command on the MSFC.
Use the show mls debug command to debug the NDE configuration
For more information on configuring NDE on Catalyst 6000 Series switches, refer Cisco's
documentation.
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To enable NDE on a Native IOS device, enter the configure mode on the Supervisor Engine, and follow
the instructions for an IOS device. Then issue the following commands to enable NDE.
Configuring NDE
Enter privileged mode on the Supervisor Engine and issue the following commands to enable NDE:
Command Purpose
mls nde sender Sets the export version. Version 7 is the most recent full export version supported by
version 7 switches.
Breaks up long-lived flows into 1-minute fragments. This ensures that traffic
set mls aging long graphs do not have spikes.
64 It is important to set this value to 1 minute in order to generate alerts and
view troubleshooting data.
set mls aging normal Ensures that flows that have finished are periodically exported. A lower value may
32 result in NetFlow Analyzer reporting traffic levels that are too low.
In order to put interface an routing information into the Netflow exports, issue the following commands
depending on the Supervisor Engine.
This information is not available with IOS versions earlier than 12.1.13(E) on the Supervisor Engine 2 or 720
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The 4000 and 4500 series switches require a Supervisor IV or a Supervisor Engine V with a NetFlow
Services daughter card(WS-F4531) and IOS version 12.1(19)EW or above to support NDE. Or you must
have the Supervisor Engine V-10GE (the functionality is embedded in the supervisor engine).
Configure this device as for an IOS device, but omit the ip route-cache flow command on each
interface. Then issue the following command:
This command ensures routing information is included in the flows. You will not enter the ip route-
cache flow command on each interface.
The following is a set of commands issued on a 4000 Series switch to enable NetFlow version 7 and
export to the machine 192.168.9.101 on port 9996 using FastEthernet 0/1 as the source interface.
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The Border Gateway Protocol (BGP), defined in RFC 1771, provides loop-free interdomain routing
between autonomous systems. (An autonomous system [AS] is a set of routers that operate under the
same administration.) BGP is often run among the networks of Internet service providers (ISPs).
In order to get AS info, you need to configure your router to include AS info. AS information collection is
resource intensive, especially when configured for origin-AS. In case you are not interested in monitoring
peering arrangements, disabling AS collection may improve NetFlow Analyzer performance.
Enter the global configuration mode and issue the following commands to enable BGP routing and
establish a BGP routing process:
Command Purpose
router bgp as-number Enables the BGP routing process, which places the
router in router configuration mode
network network-number [mask network- Flags a network as local to this autonomous system and
mask] [route-map route-map-name] enters it to the BGP table
BGP supports two kinds of neighbors: internal and external. Internal neighbors are in the same
autonomous system; external neighbors are in different autonomous systems. Normally, external
neighbors are adjacent to each other and share a subnet, while internal neighbors may be anywhere in
the same autonomous system.
To configure BGP neighbors, issue the following command in router configuration mode:
Command Purpose
neighbor {ip-address|peer-group-name}
remote-as as-number Specifies a BGP neighbor
The following example shows how BGP neighbors on an autonomous system are configured to share
information.
In the example, a BGP router is assigned to autonomous system 109, and two networks are listed as
originating in the autonomous system. Then the addresses of three remote routers (and their autonomous
systems) are listed. The router being configured will share information about networks 131.108.0.0 and
192.31.7.0 with the neighboring routers. The first router listed is in a different autonomous system; the
second neighbor's remote-as router configuration command specifies an internal neighbor (with the
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same autonomous system number) at address 131.108.234.2 and the third neighbor's remote-as router
configuration command specifies a neighbor on a different autonomous system.
If you have configured BGP on your network, and want Netflow to report on autonomous systems (AS
info), issue the following command on the router in global configuration mode:
Command Purpose
ip flow-export destination Exports the Netflow cache entries to the specified IP address. Use the
{hostname|ip_address} 9996 IP address of the NetFlow Analyzer server and the configured Netflow
listener port. The default port is 9996.
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This section gives the steps to configure cflowd/J-Flow export on Juniper devices.To enable sampling and
to export the flow records to specific destination address, follow the below command:
forwarding-options {
sampling {
input {
family inet {
rate 100;
run-length 9;
max-packets-per-second 7000;
}
}
output {
cflowd <destination address>{
port <port number>;
source-address <source address>;
version <version number>;
no-local-dump;
autonomous-system-type origin;
}
}
}
}
To enable packet sampling on the particular interface(s), from which flow analyzis to be done follow the
below steps:
interfaces {
ge-1/3/0 {
vlan-tagging;
unit 101 {
vlan-id 101;
family inet {
sampling {
input;
output;
}
address 206.80.253.26/25
}
}
}
}
For more information, refer here and this link ( to configure V9 Template record).
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Huwaei/3com devices(Netstream)
Configuring NetStream Export
On H3C routers:
On Huawei Devices:
This exports the NetStream exports to the specified IP address. Use the IP address of the NetFlow
Analyzer server and the configured listener port. The default port is 9996.
Sets the source IP address of the NetStream exports sent by the device to the specified IP address.
NetFlow Analyzer will make SNMP requests of the device on this address. For enabling Netstream on the
desired interface, please execute the following command
ip netstream inbound
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Nortel Devices(IPFIX)
Configuring IPFIX Export
According to Nortel Devices, Internet Protocol Flow Information eXport (IPFIX) has evolved as an
improvement upon the Netflow V9 protocol. It is an upcoming standard that has been proposed by an
IETF Working Group - http://www.ietf.org/html.charters/ipfix-charter.html. IPFIX is an effort to standardize
on architecture for IP flow measurement and export. In an IPFIX model, an exporter such as a switch or
router collects IP flows and then exports the IP flow information using a transport protocol to a collection
server or servers. An IP flow is defined as a set of packets over a period of time that has some common
properties.
Please refer to the PDF document published by Nortel Devices in this page to configure IPFIX flow
exports from your Nortel Devices.
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What is sFlow ?
According to sFlow.org, sFlow® is an industry standard technology for monitoring high speed switched
networks. It gives complete visibility into the use of networks enabling performance optimization,
accounting/billing for usage, and defense against security threats.
It further says, sFlow is a sampling technology that meets the key requirements for a network traffic
monitoring solution:
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AlaxalA Networks
• AX7800R
• AX7800S
• AX7700R
• AX5400S
Alcatel
• OmniSwitch 6850
• OmniSwitch 9000
Allied Telesis
Comtec Systems
Extreme Networks
Force10 Networks
• E series
Foundry Networks
• BigIron series
• FastIron series
• IronPoint series
• NetIron series
• SecureIron series
• ServerIron series
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Hewlett-Packard
Hitachi
• GR4000
• GS4000
• GS3000
NEC
• IP8800/R400 series
• IP8800/S400 series
• IP8800/S300 series
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Enabling sFlow
If your device supports sFlow, then you will have to enable sFlow on each of the interfaces that you want
to collect flow statistics on.
foundry2402#enable
Password:*****
foundry2402#configure terminal
foundry2402(config)# interface ethernet 10
foundry2402(config-if-e100-10)#sflow forwarding
foundry2402(config-if)#exit foundry2402(config)# sflow enable
foundry2402(config)# sflow destination 192.168.0.2 9996
foundry2402(config)# sflow sample 256
foundry2402(config)# sflow polling-interval 10
Please note that the part in red has to be repeated for each interface individually.
Force10 switch
force#enable
Password:*****
force#configure terminal
force(config-interface)#sflow enable
[ This command has to be repeated for all interfaces. ]
force(config)#sflow destination 192.168.0.2 9996 agent-addr 192.168.1.2
force(config)# sflow sample 256
force(config)# sflow polling 10
1. Please refer to the following documentation for configuring sFlow on Extreme Networks switch
http://www.extremenetworks.com/libraries/whitepapers/WPsFlow_1247.pdf
For enabling sFlow on the port use the following command. This has to be
repeated for all the ports.
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hp#enable
Password:*****
hp#configure terminal
hp# sflow 1 sampling A1,A2,A2 256 [ sflow 1 sampling <modules> <sampling rate>]
hp# sflow 1 destination 192.168.0.2 9996
sFlow can be enabled on some of the HP switches only through SNMP. We provide two script files for
enabling and disabling sFlow on HP switch.
The script files SFlowEnable.bat / SFlowEnable.sh and SFlowDisable.bat / SFlowDisable.sh are
present under <NFA_HOME>/troubleshooting folder.
An example,
An example,
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Getting Started
Once NetFlow Analyzer has been successfully set up and started in your network, the next thing to do is
to start receiving Netflow exports from routing devices on your network.
The Configuring Cisco Devices section contains useful information on how to configure Netflow export on
different Cisco routers and switches. The sFlow section contains useful information on configuring sFlow.
As soon as you log in to the NetFlow Analyzer web client, you will see the Global View - Dashboard
View. This view shows you information on interfaces sending Netflow and sFlow exports, AS info, as well
as traffic information for all IP groups created so far. The Dashboard is populated as soon as Netflow or
sFlow data is received from any interface.
1. The Network Snapshot View which lists the top devices, top interfaces and top IP Groups
2. The Interface View which lists all the interfaces from which Netflow or sFlow exports are
received
3. The Autonomous System View which lists all the autonomous systems configured with each
router
From any tab, click the icon to return to the Global View.
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Dashboard view
The NetFlow Analyzer Dashboard gives a quick summary about the bandwidth usage of your devices,
interfaces and IP groups with respect to the widgets you have selected.
By default, you can view the Network snapshot. You can also customize the dashboard as per
your own requirements.
Network Snapshot
The Network Snapshot is the default view of the dashboard NetFlow Analyzer's web interface during
login.
The table lists the top 5 devices ( routers/switches )according to the speed at which traffic passes through
each interface. Details of the Maximum Speed, Average Speed is displayed against each device name.
Clicking on the Device Name will give you a consolidated report that gives you interface level details of
the device.
The table lists the top 5 devices ( routers/switches )according to the volume of traffic passing through
each device. The table displays the device, volume of traffic and the total percentage of traffic. Clicking on
the device name will give you a consolidated report for the selected device.
The table lists the top 5 devices ( routers/switches ) according to the speed at which traffic passes
through each interface. It details top interface name, the device where it is present, Traffic IN and OUT
speed in Kbps. Clicking on the Interface Name will give you the traffic report of the specific interface.
The table gives you an instant view about the bandwidth utlization perecentage of the top interfaces. It
details top interface name, the device where it is present, utilization percentage of IN and OUT traffic.
Clicking on the interface Name will give you the traffic report of the specific interface.
The table reports you on the top IP groups according to the spped at which traffic passes through eac
interface associated with it. The table lists the IP group name along with IN and OUT traffic in kbps.
Clicking on the IP group Name will give you the traffic report of the specific IP group.
The table gives a glance about the top IP groups according to the percentage of bandwidth utilized. The
table lists the IP group name and the percentage of IN and OUT traffic. Clicking on the IP Group Name
will give you the traffic report of the specific IP group.
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Alert:
The alerts report provides an at-a-glance view of the alerts generated in the network for the last hour and
a specified time period. The alerts are generated based on the list of critiria provided in the alert profile.
Click on the last hour or all alert link to view the type of alerts. The report lists the device name, the
interface and the time at which the alert was last generated and the number of such alerts.
You can generate reports from 1 hour to 24 hour duration.
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Dashboard view
Dashboard can also be created by "operator" and " guest" privilege users.
The dashboard can be customized by users to display widgets of their own choice. To create a new
dashboard view, click on "Actions" on the top right. In the dropdown click on "new dashboard".
Title Description
No. of columns the user wants to be displayed in this dashboard view. It can be 1,2 or 3. And
No. of columns the the numbers below with "%" gives the width of the page allocated to the particular
column.
Widgets:
Select the required widgets from the list on the right. It consists the four critical parameters one needs to
monitor:
1. Device - This lets the user monitor the top N devices / interfaces by speed, volume and other
listed parameters. The "N" can be either 5 or 10 and can be configured in the dashboard view,
after creating the dashboard.
2. Interface - This lets the user monitor the top N source / destination / conversation / application
and many more by IN / OUT, for a particular interface, which can be configured in the dashboard
view, after creating the dashboard.
3. Interface group - This lets the user monitor the top N source / destination / conversation /
application and many more by IN / OUT, for a particular interface group, which can be configured
in the dashboard view, after creating the dashboard.
4. IP group - This lets the user monitor the top N source / destination / conversation / application
and many more by IN / OUT, for a particular IP group, which can be configured in the dashboard
view, after creating the dashboard.
The "N" can be either 5 or 10 and can be configured through the dashboard view, after creating the
dashboard.
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You can "reload" a widget by clicking on " " icon; delete a particular widget by clicking on " " and
configure / edit a widget by clicking on configure or " " icon.
You can delete a dashboard view by clicking on "Actions" on the top right. In the dropdown click on
"Delete". This deletes the current dashboard view.
Click "Save" to save this particular dashboard view. It can be later edited, at any time, by going to the
particular dashboard view and clicking on "Actions" on the top right. In the dropdown click on either "Edit
layout " if the need is to change the name, layout, description OR click on "Add Widgets" to add
additional widgets.
Once the view is saved, the particular dashboard will be displayed. You can move the widgets as per your
wish by dragging and dropping the widget at another place.
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The Device view gives an at-a-glance view of all routers/switches present in the network. This helps you
determine the traffic statistics of every NetFlow enabled device in the network. You can choose to view
the devices in an Interface view or grid view.
Interface View
The Interface view shows all the routers and interfaces from which NetFlow exports have been received
so far, along with specific details about each interface. The default view shows the first router's interfaces
alone. The remaining routers' interfaces are hidden. Click the [Show All] link to display all routers'
interfaces on the Dashboard. Click the [Hide All] link to hide all interfaces and show only the router
names in the Router List.
You can click on the device name and drilldown to see the particular device-based 10 top interfaces
based on utilization and speed, top protocols, top application, top source, top destination, top
conversation, top DSCP. You can export this particular device based report as pdf by clicking on the pdf
icon on the right top.
You can set filters on the Dashboard view to display only those interfaces whose incoming or outgoing
traffic values exceed a specified percentage value. Click the [Filter] link to specify minimum percentage
values for IN or OUT traffic. Click the Set button for the changes to take effect. The filter settings are then
displayed beside the [Filter] link. Click the icon at any time to clear the filter settings and display all
interfaces on the Dashboard again.
By clicking on the Select Period, the required time period for which the traffic details need to be seen can
be selected from the drop-down. Reports corresponsing to the chosen time period is shown in the
Dashboard View.
The purpose of icons and buttons in the Router List is explained below.
Click this icon, or on the router name, to view the interfaces corresponding to the router
Click this icon to change the display name of the device, its SNMP community string, or its
SNMP port. You can also choose to get the Interface Name details from one of 3 fields -
(after Router Name) IfDesc, IfName, or IfAlias.
Click this icon before the interface name to change the display name of the interface, or its
link speed (in bps). You can also set the SNMP parameters of the router corresponding to an
(after Interface interface by clicking the link present in the Note included below the settings. You can also
Name) provide the V9 sampling rate for the particular interface (is "1" by default), which is taken
ainto account for flow calculation.
Click this link to troubleshoot an interface. You can troubleshoot only one interface
at a time.
Note: Troubleshooting results are shown directly from raw data. Hence results
depend on the raw data retention time period set in Settings
Click this icon to see a quick report for the respective interface. This report shows you all the
details about the traffic across that interface for the past one hour
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The Interface Name column lists all the interfaces on a discovered device. Click on an interface to view
the traffic details for that interface.
Icon Description
The Status of the interface is unknown and no flows have been received for the past 10 minutes. The
interface is not responding to SNMP requests.
The interface is responding to SNMP requests and the link is up, but no flows have been received for the
past ten minutes.
The IN Traffic and OUT Traffic columns show the utilization of IN and OUT Traffic on the respective
interfaces for the past one hour. You can click on the IN Traffic or OUT traffic bar to view the respective
application traffic graph for that interface. Use the Custom Report link to generate custom reports. Set the
value in Refresh this Page to inform the application how frequently the refresh has to be done to fetch the
most recent data.
Grid View
The grid view lists the routers in a grid fashion. It gives details about the different routers in the network,
the type of flows each router is exporting(v5 or v9), and the interfaces asscosiated with each routers.
Click on the device name or number of interfaces listed to view the device/interface snapshot of the
selected resource. The grid view also displays the " Most Viewed Devices" "Most Viewed IP Groups".
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Device Snapshot:
IP Group List
A set of 4 IP groups have already been defined and have been named as
Using IP group list search option you can search for IP groups that are defined. You can also add or
remove IP groups to suit your requirement.
Enabling SNMP V3
SNMP V3 is the latest version of the Simple Network Management Protocol by Cisco. With SNMP V3,
data can be collected securely from SNMP devices without fear of the data being tampered with or
corrupted and confidential information, for example, SNMP Set command packets that change a router's
configuration, can be encrypted to prevent its contents from being exposed on the network.
For NetFlow Analyzer to be able to successfully poll the routers, users need to give the SNMP V3
credentials to NetFlow Analyzer.
In the "Interface view" tab, click on "set SNMP", which appears on the top left besides "router name".
1. In the pop-up that follows, you can select the "router name", for which you need to create / apply
credentials,from the drop-down.
2. Check the "Enable SNMP V3" box, and click on the "credential settings"
3. You can add a new credential or apply an aldready present credential from the credential list.
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5. Once the "credential setting" pops up, users can key in the credentials as per the following table.
Parameters Description
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For more details on SNMP V3, you can also view the Cisco site.
More Reports
Click on More Reports to Compare Device(s) over various time period(s) and to Generate Report based
on custom defined criterion.
Compare Devices
Compare Devices feature lets the user Compare multiple devices for the same time period or Compare
the same Device over different time periods. eg: Every Day Report, Every Hour Report, Every Week
Report, Every Month Report.
Field Purpose/Description
Report Type The report type could be one of :
When the Report Type is chosen as -Compare same device over different time
periods, the available Periods are Every Day Report, Every Hour Report, Every
Week Report, Every Month Report.
Select Device(s) This allows the user to select the device( if the same device is to be compared over various
time periods) or the set of devices ( that are to be compared for a single time period). The
Select Devices option allows the user to select the devices in terms of Interface or IP Group
( By default the top 10 interfaces or IP Group by utilization are chosen) which can be
modified by clicking on the Modify button
Generate Report The Generate Report invokes the report for the defined criteria.
• Show Speed
• Show Utilization
• Show Packets
Maximize When the Generate Report option is invoked, the filter condition frame is minimized to offer
a better view of the graph ( report ) without scrolling. The filter frame can be restored by
using the Maximize button.
Minimize The Minimize button can be used to minimize the Filter Frame for a better view of the report
(graph) generated without scrolling
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Search Devices
The Search link lets you set criteria and view specific details about the traffic across the network on
various interfaces. Data to generate this report is taken directly from aggregated data.
Upon clicking the Search link a pop-up with provision to Select Devices & set criteria comes up. In the
pop-up window that opens up, click the Select Devices link to choose the interfaces on which the report
should be generated.
Under Search Criteria, enter the criteria on which traffic needs to be filtered. You can enter any of the
following criteria to filter traffic:
• Source/Destination Address
• Source/Destination Network
• Source/Destination Nodes
• Application
• Port/Port Range
The From and To boxes let you choose custom time periods for the report. Use the IN/OUT box to
display values based on IN traffic, OUT traffic, or both IN and OUT traffic. The View per page lets you
choose how many results to display.
Once you select all the desired criteria, click the Generate Report button to display the corresponding
traffic report. The default report view shows the IP addresses of the hosts. Click the Resolve DNS link to
see the corresponding DNS values. You can also sort the data displayed either by Number of packets or
Bytes.
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Dashboard AS View
The Autonomous System View displays information on all the autonomous systems (AS) to which a
router belongs, along with traffic details for each AS.
In order to get AS info in this view, you need to configure your router to include AS info. AS information
collection is resource intensive, especially when configured for origin-AS. In case you are not interested in
monitoring peering arrangements, disabling AS collection may improve NetFlow Analyzer performance.
The Router List displays each router along with the AS to which it belongs. Click on the AS Name to view
the traffic report for that AS. The Dashboard also shows the organization to which the AS belongs, and
the amount of incoming and outgoing traffic for the past one hour.
You can select the time period for which you need to see the AS data from the dropdown "Select Period".
The AS data can also be sorted as IN or OUT traffic. You can opt to see only the top n AS by selecting
the relevant number from the dropdown.
The purpose of icons and buttons in the Router List are explained below.
Icon/
Purpose
Button
Click this icon, or on the router name, to view the autonomous systems to which this router belongs
Click this icon before the router name to change the display name of the device, its SNMP
community string, or its SNMP port
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Google maps feature lets you physically locate your network resources on a map. This enables network
administrators to have a feel of how distributed their network is and more importantly in a quick and easy
drill down to resource-specific information. Information on up to 3 top interfaces linked to a router is
shown in the map. NetFlow Analyzer, by using google maps, lets you position your devices on a map for
a graphical presentation. You need to obtain a Google API Key in order to set up this. The steps to obtain
one is elaborated below.
The Google Maps API key is necessary to access the Google Map feature. You can get it by following the
below steps:
• Click on the Google Map View tab - An alert message pops up which tells you the URL at which
you can generate a key for your access
• Proceed to the Configuring Google Map View screen
• Follow Step 1 - Click on the "Click Here" link
• A new window opens up which reads "Sign up for the Google Maps API".
o Agree to the terms and conditions set forth in that page
• Specify the URL at which you will be accessing the application
• Click on the "Generate API Key" button
• A window will appear with the message " Your Key is" and the key below it
• Copy the key and paste it in the place provided in the application ( in Step 2 )
• Click on "Update"
Once the key is pasted a map can be seen with the devices located on it. Refer to Settings to make any
changes to the display.
Please note that, NetFlow Analyzer allows you to store only one key for a particular installation. In case
you obtain the key using http://<12.12.12.12>:8080 and try to access it using http://<servername>:8080,
you will not be able to access the Google Map View and you may be prompted to obtain a fresh key. We
recommend that you use the IP address / DNS name when you obtain the key and access NetFlow
Analyzer using the same URL.
You can visually see the devices that you are monitoring with NetFlow Analyzer on the google map and
you can also see the traffic / interface details by clicking on the link. Given below are the steps to do so:
1. Click the "Configure network layout", on the top right, in the google map view
2. In the pop-up select the nodes (routers or switches). Provide the link name and description. Click
"Next"
3. Select the interface relative to which you need to see the traffic details and "save".
4. Now you can see the traffic between the two link as per your need.
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You can find the WAAS reports of each router in the index page of the NetFlow Analyzer. Here, the
routers that are mapped to a specific WAE along with router's IP address, peer WAE volume of LAN,
WAN traffic and its reduction percentage can be viewed. Click on the router name to view the detailed
statistics optimized traffic, application, and connections of the router selected.
Optimized Traffic: Details the percentage of traffic that is WAN and LAN traffic in the specified time
period. The WAN traffic denotes optimized traffic whereas LAN traffic denotes unoptimized traffic.
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Optimized Application: This shows the NetFlow Application Traffic for the mapped WAE application in
the selected time period. Click on the application to view the graphical representation of traffic against
time.
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Optimized Connections: Lists the conversations that passed through the selected WAE device and their
corresponding statistics.
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Medianet
Cisco's Medianet is an end-to-end architecture that is capable analyzing voice, video and data traffic and
report on loss, latency and jitter thereby helping you optimize rich media applications.It enables you to
monitor the flow of packets in your network and become aware of any issues that might impact the flow
before it starts to significantly impact the performance of the application in question. Performance
monitoring is especially important for video traffic because high quality interactive video traffic is highly
sensitive to network issues. Even minor issues that may not affect other applications can have serious
effects on video quality.
The Medianet performance monitoring capability(Mediatrace) gives network administrators the ability to
view video performance on a specific router to isolate poor video performance. NetFlow Analyzer uses
Cisco Medianet to generate reports on the voice and video performance helping network administrators to
isolate specific hop of network problem and support quality of service classification or policies.
Mediatrace Configuration:
Mediatrace feature in NetflowAnalyzer uses Web Service Management Agent(WSMA) to import data from
the router. To enable wsma in your router please do the following steps :
Enabling http
Router#enable
Router#config terminal
Router(config)#ip http server
Router(config)#ip http authentication local
Router(config)#end
Troubleshoot
The service listener is a type of WSMA profile that listens for incoming connections and accepts devices
from allowed addresses or accepted user IDs.
Router#enable
Router#config terminal
Router(config)#wsma profile listener mylistener
Router(config-wsma-listen)#encap soap11
Router(config-wsma-listen)#transport http path /wsma
Router(config-wsma-listen)#transport http
Router(config-wsma-listen)#wsse
Router(config-wsma-listen)#exit
Router(config)#end
Troubleshoot
Router#enable
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Router#config terminal
Router (config)#wsma agent exec profile mylistener
Router(config)#end
TroubleShoot WSMA "%format unable to get tty"
If The Max connection for the router is reached it will throw %format unable to get tty For that you have to
check the total users connected by "show users" Clear an unwanted line by using "clear line lineno"
cisco2081_routerss#show users
cisco2081_routerss#show line
cisco2081_routerss#clear line lineno
[confirm]y [OK]
For more information refer this link:
http://www.cisco.com/en/US/docs/ios/netmgmt/configuration/guide/nm_cfg_wsma.html#wp1105726
Enable Mediatrace
Before implementing a Mediatrace session, you have to enable Mediatrace on each network interface
that you want to collect flow information from. The steps to enable meidatrace are given below:
SUMMARY STEPS
1. enable
2. configure terminal
3. mediatrace initiator {source-ip ip-address | source-interface interface-
name} [force]
[max-sessions number]
4. mediatrace responder [max-sessions number]
5. end
Mediatrace Settings
The Medianet Initiator must be enabled on the network interface that you will use to configure, initiate,
and control the Mediatrace sessions. You can configure a Initiator using the NetFlow Analyzer web
interface.
Cisco Mediatrace provides pre-packaged system-data monitoring profiles, video monitoring profile and
system data profile, that contain all of the parameter settings you need to start a system-data monitoring
session or video-monitoring session. The Profile configuration in NetFlow Analyzer allows you to
configure a Mediatrace a monitoring profile for both system-data and video-monitoring using the web
interface. In order to configure a Mediatrace Profile do the following:
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3. Select the type of profile. It can either be video-monitoring profile(perf mon) or system-data
profiles(system). The metrics will differ according to the type of profile you select.
1. If you have selected video monitoring profile,
1. Specify sampling interval, the interval, in seconds, between samples taken of
video-monitoring metrics.
2. Select the metrics being monitored are for TCP or RTP, from the drop-down list
2. If you have selected the system-data profile,
1. The metrics being monitored are for interfaces, the CPU, or the memory.
4. Click "add profile" to save the profile and add the to the session
The Parameters profile defines the characteristics of a Cisco Mediatrace session and help it to operate
smoothly.
A flow-specifier profile defines the source IP address, destination IP address, source port, destination
port, and protocol that identifies a flow. A Mediatrace session configuration requires a flow specifier to
identify the flows. The session configuration in NetFlow Analyzer allows you to configure a flow profile
using the web interface. In order to configure a flow specifier do the following:
The Mediatrace session allows you to link the profiles created, to a session. Only one of each type of
profile can be associated with a Cisco Mediatrace session. The session configuration in NetFlow Analyzer
allows you to link the profiles and sessions using the web interface. In order to configure a session do the
following:
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The start session configuration allows you to schedule a mediatrace session to begin when you want to
start collecting the data. The session performs according to the profiles it is associated with. If the Cisco
Mediatrace session is designed to collect performance monitoring metrics, it goes out to enable the
Performance Monitor when the session begins. NetFlow Analyzer allows you to start a session using the
using the web interface. In order to start a session do the following:
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Medianet Reports
Medianet Metrics
This section lets you view reports on Medianet metrics. The data is presented as an easy to understand
charts and graphs. The reports are generated individually for each of the session selected. The reports
are generated based on the metrics each session is associated with. The broad category of metrics are
given below:
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• CPU Utilization
• Collection timestamp
Alert Reports
NetFlow Analyzer generates alerts when the set threshold values are violated. It lists the alert type,
threshold value, the hops involved along with the description. The alert page varies for each of the
session created.
Top Dash
The Top Dash tab gives you at-a-glace view of the entrie medianet reports. It reports on the Top hops
with respect to certain standard metrics.
• Top Packet Discarded IN: Lists the Top "N" hops with respect to no of packets by discarded
each hop during traffic IN. The table lists the session name, the hop it is monitoring and the
amount of packets discarded.
• Top Packet Discarded OUT: Lists the Top "N" hops with respect to no of packets by discarded
each hop during traffic OUT. The table lists the session name, the hop it is monitoring and the
amount of packets discarded
• Top CPU Utilized: The table shows the CPU utilization of top "N" hops along with the session
name.
• Top Memory Utilized: The table shows the Memory utilization of top "N" hops along with the
session name.
• Top IP packet dropped: Lists the Top "N" hops with respect to no of packets dropped each hop.
The table lists the session name, the hop it is monitoring and the amount of IP packets dropped.
• Top RTT : The table lists the top "N" hops with respect to round trip time. The hops with high
latency are listed here along with the RTT and session name.
• Top RTT Packet Lost: The table lists the top "N" hops with respect to RTT packet lost. The hops
with high RTT packet loss are listed here along with the RTT packets lost and session name.
• Top Jitter: The table lists the top "N" hops with respect to Jitter. The hops with high jitter are
listed here along with the jitter value and session name.
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OnDemand
Medianet OnDemand feature helps you discover an IP flow's path, on the go. The On Demand
Mediatrace feature allows you to monitor and troubleshoot network incidents quickly, without any
additional configuration.
The Mediatrace path details for the selected flow will be displayed.
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IP Groups View
A set of 4 IP groups have already been defined and have been named as
Users can also add/ remove other sites that they feel can under these predefined IP groups by going to
"Admin Operations" >>."IP Groups"
Information on IP groups created so far, is displayed below both the Global View tabs. This is also
displayed when the All Groups link is clicked on the IP Groups pane on the left.
Initially when no IP groups have been created, you will simply see a status message "No IP groups have
been configured".
The IP Group List shows all the IP groups that have been created so far. Click the View Description link
to view descriptive information on all IP groups created. Alternatively you can click the View Description
link against each IP group to view descriptive information on that IP group alone.
Click the IP Group name to view traffic graphs specific to that IP group. From the traffic graph, you can
navigate to see the top applications, top hosts, and top conversations in this IP group.
The IN Traffic and OUT Traffic columns show the volume of incoming and outgoing traffic in the IP group
generated over the past one hour. You can click on the IN Traffic or OUT traffic bar to view the respective
application traffic report.
Click the icon to see a consolidated traffic report for the respective IP group. This report shows you all
the details about incoming and outgoing traffic in this IP group in a single report.
Click the icon to see the speed graph for the particular IP group.
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Report Profiles
Report Profiles allow users to create customized reports using extensive filter options. The profiles
created are saved for future use thereby reducing the time consumed for generating new reports. Report
profile option provides high level of customization and easy generation of reports on user defined criteria.
The report profile option is present under the admin tree at the left hand side of the product UI.
Once the profiles are added, they will appear on the bottom left side of product tab(by default. This can be
toggled and the position can be changed). This can be edited later by clicking on found adjacent to
the profile name. Expanding the profile(by clickin on the arrow left to it) gives the list of reports configured
for this profile.
Note: If you have configured more than four reports for a profile, then the reports will be displayed in a
tabbed format, else it will be shown in a widget-grid fromat.
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The user can generate customized reports based on the filter options. The Filter options are:
• Application: Lists the available applications that can either be included or exclude in the filter.
• Source: Here you can add the source IP Address, IP Range, IP Network that has to be include or
excluded in the filter. You can add more than one IP address as the source IP in the filter created.
• Destination: Add the destinnation IP address IP Address, IP Range, IP Network that has to be
include or excluded in the filter. You can add more than one IP address as destination IP in the
filter created.
• DSCP: Select the appropriate Differentiated Services Code Point(DSCP) name from the list
provided. You can also select the appropriate type of service from the available ToS.
• Protocol: From the list provide select the appropriate protocols that has either to be included or
excluded from the filter.
Report profiles are created based on user defined criteria. You can individually edit and delete report
profiles created. The user can also edit and delete the created filters for specific report profiles using the
and icons. You can also create weekly and monthly filters only for the business hour period.
You can view the records either as a "Widget" or as in "Tab" . The widget view lists the top ten records of
the selected report profile while the tab view lists all conversations. The report profile can either be
downloaded as PDF or exported as CSV using NetFlow Analyzer. The report profile also offers schedule
report option where reports can be scheduled instantly. The scheduled reports can be exported as CSV
and PDF and contains top 100 records of the time specified.
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Traffic Reports
NetFlow Traffic Reports
This section explains all the traffic reports generated by NetFlow Analyzer. NetFlow Traffic reports are
based on real-time NetFlow data exported from the NetFlow enabled routers. The traffic reports give you
an in-depth view about the traffic patterns in your network. The traffic reports give you interface specific
details of network traffic with one minute granularity. The traffic reports can be accessed by clicking on
the interface names displayed in the device view. The traffic reports gives you details about the Traffic IN
and OUT details of every interface in the network.
• Traffic Trends
• Top Applications
• Top Hosts
• Top Conversations
The reports can be generated for a specific time period from last 15 minutes to last quarter.You can also
generate reports for a user specified time period by selecting custom report.The time period for these
graphs is based on the current system time. Once you select the desired date and time, click on "Show"
to display the appropriate traffic report. NetFlow analyzer also offers other reports like troubleshoot,
consolidated, search and compare reports, which will be explained in this section.
Note: You can also view traffic reports for specific IP groups. Click on the IP Group name listed in the
Device View.
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NetFlow Analyzer generates traffic graphs as soon as Netflow data is received. The Traffic tab shows
real-time traffic graphs for incoming and outgoing traffic. Depending on which link was clicked, you can
see traffic graphs for an interface or IP group.
The Traffic reports are displayed based on Volume of traffic, Speed, Bandwidth utilization, and number of
packets received/sent by a specific resource. The graph and the data points can be viewed as 1 or 5 or
15 mins average by selecting from the top right.
The Packets tab shows the number of actual packets of traffic data received. This information is included in
exported Netflow data.
The Traffic IN Details and the Traffic OUT Details show sampled values of traffic generated over the
selected time period.The Packets tab shows the number of actual packets of traffic data received. This
information is included in exported Netflow data.
Time Filters
The default graph is for the "Last Day". You can choose to see hour-based data in the traffic graphs for
daily and weekly reports. To do this, first select the Last Day Report or Last Week Report option in the
top time selection bar. When the respective traffic graph is displayed, the table below the graph includes
the icon next to the Category label.
Click the icon to specify the hourly time interval for which you want to see traffic graphs. Click the
Show button to set the filter and see hour-based values in the traffic graph as well as the table below.
Click the Reset button to turn the filter off and switch to the regular traffic graphs.
95-th Percentile
The 95th percentile is the number that is greater than 95% of the numbers in a given set. The reason this
statistic is so useful in measuring data throughput is that it gives a very accurate picture of the maximum
traffic generated on an interface. This is a standard measure that is used for interpreting the performance
data.
The 95th Percentile is the highest value left when the top 5% of a numerically sorted set of collected data
is discarded. It is used as a measure of the peak value used when one discounts a fair amount for
transitory spikes. This makes it markedly different from the average. The following example would help
you understand it better.
Selectable Graph
NetFlow Analyzer brings you the added advantage of drill-down to the traffic graphs presented. As you
hover the mouse over the plot-area you can see a "+ " - cross-hair icon. Click on an area of the graph and
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holding the mouse down, drag it to the point(time period), you wish to further drill down to. For example :
Having chosen a Last week report you could choose to study two specific days by selecting them. You
could further drill down on until the time period you have chosen is more than 1 minute. Click on "reset
graph" link to take you to a time period depending on the time difference between the From time and the
system time.
Illustration
If you choose Last Hour Report at 18:15 hours, then a graph with a plot of data from 17:15 to 18:15 is
shown. If you choose the time period 17: 25 to 17:50 then a corresponding graph with 1 Minute Average
is shown. When you click on the "reset graph" link the screen changes to the Last Hour report. ( as the
time difference between the From Time 17:25 and system time 18:20 is less than 1 hour)
Thus depending on the time difference you are either taken to the Last Hour or Last Day or Last Week or
Last Month or Last Quarter graph
The WAN RTT monitor that is configured using IP group management can be viewed here. The graph
shows the average round trip time graph of the IP group created. The dial is also a representation of the
average RTT. The detailed statistics of the monitor can be viewed using WAN RTT monitor module.
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Top Applications
The Applications tab displays all the applications that pass through a specific interface for a selected
period of time. Choose between IN and OUT to display the application-wise distribution of incoming or
outgoing traffic respectively. The default view of the application report shows Traffic IN details. The
applications, for the ease of monitoring can be grouped as application groups and top-sites.
Applications Report
The report shows application-wise distribution of incoming and outgoing traffic. The list of applications are
ordered to show the top applications that contribute to maximum network traffic along with the volume of
traffic and the total percentage of network traffic it occupies. Clicking on the application name will open
the detailed report of all the conversations. The conversations detail report lists the number of resources
accessed the specific application. It gives the details of the conversation like source, destination,
application type, Ports involved, Protocol, DSCP, volume of traffic, and the perecentage of traffic the
specific conversation contributes. The pie-graph below the table gives a quick view about the top
applications and the percentage of traffic it occupies in the network.
The Show Ports Link next to an application name indicates that that application is not identified by
NetFlow Analyzer. When you click on Show Ports Link, a window opens up showing the port and protocol
details for this application. If it is a valid application you can then add it to the list of applications in the
Application Mapping page.
The Show Ports Link will be displayed next to an unknown application only in the Last Hour report.
Click on an application's name to see the Top Conversations that contributed to this application's traffic.
The Show box above this table lets you choose how many applications need to be displayed. You can
set the maximum value for this option from the Settings page.
The pie chart below this table shows what percentage of bandwidth is being used by each application.
The icon above the pie chart lets you see the pie chart enlarged in a new window. From here, you
can the export as a PDF, CSV file or email the report by going to the "Actions" button on top and selecting
as per your requirement
Applications Group
This report displays different applications that are grouped together for the ease of view. This feature
enables you to group the applications as a single entity.
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3. Specify the group name, a description about the group and select the applications you want to
group together
4. Click "save" to view the application group.
Top Sites
This report displays the applications contributing to the maximum network traffic.
Expanding the applications displays name of the website (if the DNS is resolved) and names of top 10
machines in your network (if the DNS is resolved) connecting to that website. It will also give the
contribution of traffic in terms of upload & download volume (and % of total traffic) from each IP address
to the particular site through that application. You can also view the total traffic percentage across each
application. The report gives a detailed view about the traffic in terms of upload & download volume and
percentage of total traffic from each IP address to the specific site via the application. Further drill-down to
the website name gives you information on the upload or download traffic detail and the specific IP
address that accessed that site.
The "Add Sub App" options allows you to add a sub application to the list of applications under top sites
tab. By this way you can add a name to the IP address, range, or network and associate it with an
application name. This helps identify the IP network, range or address that has accessed a particular
application.
Click on the Protocol Distribution link to see the top protocols for the selected interface or IP group, in a
new window.
Choose between IN and OUT to display the protocol-wise distribution of incoming or outgoing traffic
respectively.
This report sorts traffic based on the protocol used, while the Application IN/OUT Report sorts
traffic based on the application, i.e., the combination of port and protocol.
Click on a protocol's name to see the Top Conversations that used this protocol. The Show box above
this table lets you choose how many applications need to be displayed. You can set the maximum value
for this option from the Settings page.
The pie chart below this table shows what percentage of bandwidth is being used by each protocol. The
icon above the pie chart lets you see the pie chart enlarged in a new window. From here, you can the
export the report as a PDF, CSV file or email the report by going to the "Actions" button on top and
selecting as per your requirement.
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IP version 6 (IPv6) is a new version of the Internet Protocol, designed as the successor to IP version 4
(IPv4). IPv6 increases the IP address size from 32 bits to 128 bits, to support more levels of addressing
hierarchy.
NetFlow Analyzer now offers support for IPV6. You can view the raw data records for the last two hours in
IPV6 format. since the IPV6 addressing format yet to be adapted by most people worldwide we are
offering support for IPV6 format only at raw data level. The raw data collected for top ten applications,
source, and destination for the past two hours can be viewed in IPV6 format.
You can also view the raw data of Troubleshoot Reports in IPV6 format.
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Top Hosts
The Source tab shows the top source hosts contributing to traffic in the selected time period. The default
view shows the Top SourceIN Report.
The Destination tab shows the top destination hosts contributing to traffic in the selected time period.
The default view shows the Top DestinationIN Report.
Choose between IN and OUT to display the top hosts in incoming or outgoing traffic.
When you drill down from an IP group, traffic is unidirectional, and hence the IN and OUT options
are not available.
The Time Period box lets you choose between options available in the drop-down as per your
requirement . The From and To boxes let you choose custom time periods for the graphs. Use the
icon to select the date and time easily. The time period for these graphs is based on the current system
time. Once you select the desired date and time, click the Show button to display the appropriate source
or destination traffic report.
The default report view shows the IP addresses of the hosts. Click the Resolve DNS link to see the
corresponding DNS values.
Click the Show Network link to see the network-wise top sources and destinations.
Ex: 192.168.4.0 / 24 . Here192.168.4.0 is theIPaddressand24 is thenetworkmask.
The Show box above this table lets you choose how many hosts need to be displayed. You can set this
value from the Settings page.
The pie chart below this report shows what percentage of bandwidth is being used by each host. The
icon above the pie chart lets you see the pie chart enlarged in a new window. From here, you can the
export the report as a PDF, CSV file or email the report by going to the "Actions" button on top and
selecting as per your requirement.
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QoS
QoS or Quality of service is the most important factor that determines how effectively the available
enterprise bandwidth is being used in the WAN. It is also an index of the overall User Experience of the
available Bandwidth.
The QoS feature by default lists out the Top DSCP IN Report.Clicking on the Show Applications link lists
out the various DSCP values along with the list of applications that comprise the DSCP. It also list out
details on Traffic and percentage utilization of the total traffic by each of the applications and the DSCP
group as a whole. Clicking on the icon next to the DSCP value gives a detailed traffic graph in a pop-
up screen.
DSCP
The DSCP Groups can be viewed by clicking on the View DSCP Group link. If no DSCP Groups have
been created earlier, then an appropriate message is displayed and the user is prompted to create a
DSCP group. The bottom of the page lists the Top DSCP IN Traffic as a Pie Distribution.
The time period for which the report is shown can be controlled by using the time selection bar at the top.
TOS
Because the Internet by itself has no direct knowledge of optimizing the path for a particular application or
user, the IP protocol provides a facility for upper layer protocols to convey hints to the Internet Layer
about how the tradeoffs should be made for a particular packet. This facility is the "Type of Service"
facility, abbreviated as the "TOS facility".
The TOS facility is one of the features of the Type of Service octet in the IP datagram header. The Type
of Service octet consists of three fields. The first 3 bits ( 0,1,2) are for the first field, labeled "Precedence"
, intended to denote the importance or priority of the datagram. The second field, labeled "TOS" ,
denotes how the network should make tradeoffs between throughput, delay, reliability, and cost.The last
field, labeled "MBZ" ( for "must be zero" ) above, is currently unused. The originator of a datagram sets
this field to zero (unless participating in an Internet protocol experiment which makes use of that
bit). Routers and recipients of datagrams ignore the value of this field.This field is copied on
fragmentation.
The values used in the TOS field are referred to as "TOS values", and the value of the TOS field of an IP
packet is referred to as the "requested TOS". The TOS field value 0000 is referred to "default TOS."
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Because this specification redefines TOS values to be integers rather than sets of bits, computing the
logical OR of two TOS values is no longer meaningful. For example, it would be a serious error for
a router to choose a low delay path for a packet whose requested TOS was 1110 simply because the
router noted that the former "delay bit" was set.
Although the semantics of values other than the five listed above are not defined , they are perfectly legal
TOS values, and hosts and routers must not preclude their use in any way. Only the default TOS is in
any way special. A host or router need not make any distinction between TOS values
For example, setting the TOS field to 1000 (minimize delay) does not guarantee that the path taken by
the datagram will have a delay that the user considers "low". The network will attempt to choose
the lowest delay path available, based on its (often imperfect) information about path delay. The
network will not discard the datagram simply because it believes that the delay of the available paths is
"too high" (actually, the network manager can override this behavior through creative use of routing
metrics, but this is strongly discouraged: setting the TOS field is intended to give better service when it is
available, rather than to deny service when it is not).
Both hosts and routers should consider the value of the TOS field of a datagram when choosing an
appropriate path to get the datagram to its destination.The mechanisms for doing so are discussed in this
section.
Whether a packet's TOS value actually affects the path it takes inside a particular routing domain, is a
choice made by the routing domain's network manager. In many routing domains the paths are
sufficiently homogeneous in nature that there is no reason for routers to choose different paths based up
the TOS field in a datagram. Inside such a routing domain, the network manager may choose to limit the
size of the routing database and of routing protocol updates by only defining routes for the default (0000)
TOS.
Neither hosts nor routers should need to have any explicit knowledge of whether TOS affects routing in
the local routing domain.
Inherent Limitations:
The most important of all the inherent limitations is that the TOS facility is strictly an advisory mechanism.
It is not an appropriate mechanism for requesting service guarantees. There are two reasons why this is
so:
• Not all networks will consider the value of the TOS field when deciding how to handle and route
packets.Partly this is a transition issue: there will be a (probably lengthy) period when some
networks will use equipment that predates this specification. Even long term, many networks will
not be able to provide better service by considering the value of the TOS field. For example, the
best path through a network composed of a homogeneous collection of
interconnected LANs is probably the same for any possible TOS value. Inside such a network, it
would make little sense to require routers and routing protocols to do the extra work needed to
consider the value of the TOS field when forwarding packets.
• The TOS mechanism is not powerful enough to allow an application to quantify the level of
service it desires. For example, an application may use the TOS field to request that the network
choose a path which maximizes throughput, but cannot use that mechanism to say that it needs
or wants a particular number of kilobytes or megabytes per second. Because the network cannot
know what the application requires, it would be inappropriate for the network to decide
to discard a packet which requested maximal throughput because no "high throughput" path was
available.
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Top Conversations
The Conversation tab shows the top conversations contributing to traffic in the selected time period.
Choose between IN and OUT to display the top conversations in incoming or outgoing traffic.
The Time Period box lets you choose between options available in the drop-down as per your
requirement. The From and To boxes let you choose custom time periods for the graphs. Use the icon
to select the date and time easily. The time period for these graphs is based on the current system time.
Once you select the desired date and time, click the Show button to display the appropriate conversation
traffic report.
The default report view shows the IP addresses of the hosts. Click the Resolve DNS link to see the
corresponding DNS names.
The Show box above this table lets you choose how many conversations need to be displayed. You can
set this value from the Settings page.
The Group by box lets you group conversations by source, destination, or application. The default list
shows the conversations sorted in descending order of number of bytes of traffic.
The pie charts below this report show the top sources, destinations, and conversations contributing to
traffic for the selected time period. The icon above the pie chart lets you see the pie chart enlarged in
a new window.From here, you can the export the report as a PDF, CSV file or email the report by going to
the "Actions" button on top and selecting as per your requirement.
IP version 6 (IPv6) is a new version of the Internet Protocol, designed as the successor to IP version 4
(IPv4). IPv6 increases the IP address size from 32 bits to 128 bits, to support more levels of addressing
hierarchy.
NetFlow Analyzer now offers support for IPV6. You can view the raw data records for the last two hours in
IPV6 format. since the IPV6 addressing format yet to be adapted by most people worldwide we are
offering support for IPV6 format only at raw data level. The raw data collected for top ten conversations
for the past two hours can be viewed in IPV6 format.
You can also view the raw data of Troubleshoot Reports in IPV6 format.
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AS Traffic Reports
The Traffic report for autonomous systems shows the amount of incoming and outgoing traffic for that AS,
over the past one hour.
Tabs above the traffic graph let you view the graph in terms of volume of traffic, speed, and number of
packets received.
You can see traffic graphs for different time periods by choosing the appropriate values from the Time
Period box. Use the From and To boxes to choose custom time periods for the graphs. Use the icon
to select the date and time easily. The time period for these graphs is based on the current system time.
Once you select the desired date and time, click the Show Report button to display the appropriate traffic
report.
The table below the graph shows the legend, along with total, maximum, minimum, and average traffic
values for this AS for the selected time period.
The Traffic IN Details and the Traffic OUT Details show sampled values of traffic generated over the
selected time period.
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Troubleshooting
The Troubleshoot link lets you set criteria and view specific details about the traffic across a single
interface. Data for Troubleshooting reports is taken directly from raw data. Which means that
Troubleshooting reports will be available only for the maximum time period for retaining raw data,
configured under Settings.
Click the icon against an interface on the Dashboard Interface View, or the Troubleshoot link
present above the traffic graphs for an interface, to open a popup with options to set criteria for viewing
reports. In the pop-up window that opens up, click the Select Devices link to change the interface that
you want to troubleshoot.
Under Search Criteria, enter the criteria on which traffic needs to be filtered. You can enter any of the
following criteria to filter traffic:
• Source/Destination Address
• Source/Destination Network
• Source/Destination Nodes
• Application
• Port/Port Range
The From and To boxes let you choose custom time periods for the report. Use the icon to select the
date and time easily. Ensure that the time period selected, falls within the Raw Data Retention Period set
under Settings, otherwise graphs will show no data.
Use the IN/OUT box to display values based on IN traffic, OUT traffic, or both IN and OUT traffic. The
Show box lets you choose how many results to display. You can set this value from the Settings page.
Once you select all the desired criteria, click the Generate Report button to display the corresponding
traffic report.
The default report view shows the IP addresses of the hosts. Click the Resolve DNS link to see the
corresponding DNS values. You can also choose to print this report by clicking the icon or the Print
link.
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Consolidated Reports
Consolidated reports let you see all the traffic details for an interface or IP group at a glance. You can
then print this report or save it as a PDF file.
Click the Consolidated Report link to see all traffic details for an interface at one glance. The same
report can be accessed from the Global Dashboard by clicking on the icon beside an interface or an
IP group.
The source list box list box lets you select an IP Group, Interface, or Interface Group to generate reports.
You can choose to generate hourly, daily or reports based only on business hours. The custom selection
option allows you to generate reports on desired time period. Use the icon to customise time period.
You can also select to view either top 10 ot top 5 applications to view.
Selet the appropriate report you want to generate from the given reports. You can generate reports on
Application IN/OUT, Source IN/OUT, and Destination IN/OUT.
From here, you can the export as a PDF, CSV file or email or print it by clicking the Print icon.
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Compare Devices
Compare Devices feature lets the user Compare multiple devices for the same time period or Compare
the same Device over different time periods. eg: Every Day Report, Every Hour Report, Every Week
Report, Every Month Report.
Field Purpose/Description
When the Report Type is chosen as -Compare same device over different time
periods, the available Periods are Every Day Report, Every Hour Report, Every
Week Report, Every Month Report.
This allows the user to select the device( if the same device is to be compared over various
time periods) or the set of devices ( that are to be compared for a single time period). The
Select Device(s) Select Devices option allows the user to select the devices in terms of Interface or IP Group (
By default the top 10 interfaces or IP Group by utilization are chosen) which can be modified
by clicking on the Modify button
The Generate Report invokes the report for the defined criteria.
Generate Report
• Show Speed
• Show Utilization
• Show Packets
When the Generate Report option is invoked, the filter condition frame is minimized to offer a
Maximize better view of the graph ( report ) without scrolling. The filter frame can be restored by using
the Maximize button.
The Minimize button can be used to minimize the Filter Frame for a better view of the report
Minimize
(graph) generated without scrolling
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Search Report
Search Reports can be used to generate reports specific to the user. This is especially useful in finding
out the bandwidth utilization of a specific host or application. Click More Reports and select Search
Reports to set the criteria and view reports. In the pop-up window that opens up, click the Select
Devices link to select the routers and/or interfaces whose traffic needs to be analyzed.
Under Report Criteria, you can specify a maximum of three filtering criteria:
• Source/Destination Address
• Source/Destination Network
• Source/Destination Nodes
• Application
• Port/Port Range
The From and To boxes let you choose custom time periods for the report. Use the icon to select the
date and time easily. Use the IN/OUT box to display values based on IN traffic, OUT traffic, or both IN and
OUT traffic. The Show box lets you choose how many results to display. You can set this value from the
Settings page.
Once you select all the desired criteria, click the Generate Report button to display the corresponding
traffic report. The report can be exported as csv also.
The default report view shows the IP addresses of the hosts. Click the Resolve DNS link to see the
corresponding DNS values. You can also choose to print this report by clicking the icon or the Print
link.
Search Reports are different from Troubleshooting Reports. You can troubleshoot only one interface at a
time, whereas Custom Reports can be generated across interfaces. Data for Troubleshooting reports is
taken directly from raw data, whose maximum retention period can be set from Settings. But data for
Custom Reports is taken from aggregated data in the database.
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Capacity Planning
Capacity Planning feature in NetFlow Analyzer helps you make informed decisions about your network
bandwidth. It details on the traffic trend and bandwidth utilization pattern over a period of time. The
capacity planning Report is available for all interfaces monitored under the NetFlow Analyzer. Drill down
to a specific interface on the traffic tab and you will have the Capacity Planning option.
The capacity planning report provides you traffic patterns based on volume, speed, utilization, and
packets. The reports can be generated for any selected time period from last hour to last quarter and you
can also customize the selected time period to suit your requirement. Using business hour and weekend
filters, the reports can be generated only for the required time period.. The capacity planning report can
be exported as .pdf, CSV and email.
Billing
Generates on-demand billing based on volume and speed utilized by specific interface for the selected
time period.
1 Minute Average
The graph gives you traffic IN and Traffic OUT on an one minute average. The report also displays the
95th percentile value for both IN and OUT traffic. The table below the graph provide Total amount of
Traffic IN and OUT along with the Min, Max and Average values. It also calculates and displays Standard
Deviation and 95th percentile value for the total amount of IN and OUT traffic.
The graph displays the traffic deviation from the average amount of daily traffic.
The graph displays daily average use of bandwidth for the selected time period. You can view the Traffic
IN and OUT details for the selected time period.
Data Points
This table provides individual data points for Traffic IN and OUT. The data points are displayed a Min,
Max and Average value for a selected time period.
Application Report
The pie chart displays the traffic associated each application. This is also calculated on the basis of IN
and OUT traffic. The table below displays the application name, the amount of traffic and the total traffic
percentage by each application.
Application Growth Report helps in identifying the usage of a specific application in the network over the
selected time period. It gives a graphical view shows the amount of bandwidth used by each application.
This helps in prioritizing the applications to suit your enterprise's need. The table below report gives both
application IN and OUT details and their usage over the selected time period.
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Medianet Reporting
Cisco's Medianet is an end-to-end architecture that is capable analyzing voice, video and data traffic and
report on loss, latency and jitter thereby helping you optimize rich media applications.It enables you to
monitor the flow of packets in your network and become aware of any issues that might impact the flow
before it starts to significantly impact the performance of the application in question. Performance
monitoring is especially important for video traffic because high quality interactive video traffic is highly
sensitive to network issues. Even minor issues that may not affect other applications can have dramatic
effects on video quality.
NetFlow Analyzer uses this feature of Cisco's Medianet to report on the rich media traffic. It helps you to
become aware of the volume and quality of media traffic in your network bandwidth. NetFlow Analyzer
reports on the volume of media traffic, round trip time, packet loss and jitter along with the source,
destination or application that is responsible for the media traffic. These reports help you isolate network
issues with regard to rich media applications and determine the quality of media traffic.
The Cisco Medianet Performance Monitor provides per-flow, per-hop visibility into flow metrics such as
packet loss and network jitter for audio and video streams, and packet loss events and round-trip times
(RTT) for data streams.
The following prerequisites must be met before you can configure Cisco Performance Monitor:
• The networking device must be running a Cisco IOS release that supports Cisco Performance
Monitor.
•
• IPv4 Traffic
o The networking device must be configured for IPv4 routing.
o Cisco Express Forwarding or distributed Cisco Express Forwarding must be enabled on
your router and on any interfaces on which you want to enable Cisco Performance
Monitor:.
To configure Cisco Performance Monitor, configure many of the same basic elements that you normally
configure for Flexible NetFlow:
• Interface
• Policy
• Class
• Flow monitor
• Flow record
• Flow exporter
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Flow exporters are used to send the data that you collect with Cisco Performance Monitor to a remote
system such as a NetFlow Collection Engine. Flow exporters use user datagram protocol (UDP) as the
transport protocol and use the Version 9 export format.
To configure a flow exporter for the flow monitor, in order to export the data that is collected by Cisco
Performance Monitor to a remote system for further analysis and storage, perform the following optional
task. For Cisco Performance Monitor, flow exporters are configured the same way as they are configured
for Cisco IOS Flexible NetFlow.
Summary Steps
1. enable
2. configure terminal
3. flow exporter exporter-name
4. description description
5. destination {ip-address | hostname} [vrf vrf-name]
6. export-protocol netflow-v9
7. dscp dscp
8. source interface-type interface-number
9. option {exporter-stats | interface-table | sampler-table} [timeout seconds]
10. output-features
11. template data timeout seconds
12. transport udp udp-port
13. ttl seconds
14. end
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The basic concepts and techniques for configuring a flow record for Cisco Performance Monitor are the
same as flow records for Flexible NetFlow. The flow record specifies how the data collected data is
aggregated and presented. The only significant difference is that, for Cisco Performance Monitor, the
command includes type performance-monitor.
Summary Steps
1. enable
2. configure terminal
3. flow record type performance-monitor record-name
4. match ipv4 {destination {address | prefix [minimum-mask mask]} | protocol | source
{address | prefix [minimum-mask mask]}
1. match ipv4 source address
2. match ipv4 destination address
3. match transport source-port
4. match transport destination-port
5. collect routing forwarding-status
6. collect ipv4 dscp
7. collect ipv4 ttl
8. collect ipv4 source mask
9. collect ipv4 destination mask
10. collect transport packets expected counter
11. collect transport packets lost counter
12. collect transport packets lost rate
13. collect transport round-trip-time
14. collect transport event packet-loss counter
15. collect transport rtp jitter mean
16. collect transport rtp jitter minimum
17. collect transport rtp jitter maximum
18. collect interface input
19. collect interface output
20. collect counter bytes
21. collect counter packets
22. collect timestamp interval
23. collect application media bytes counter
24. collect application media bytes rate
25. collect application media packets counter
26. collect application media packets rate
27. collect application media event
28. collect monitor event
5. End
The basic concepts for configuring a flow monitor for Cisco Performance Monitor are the same as flow
monitors for Flexible NetFlow. Each flow monitor has a separate cache assigned to it and requires a
record to define the contents and layout of its cache entries.
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Restrictions
To modify a flow record, you must remove it from all flow monitors it is associated with.
Summary Steps
1. enable
2. configure terminal
3. flow monitor type performance-monitor monitor-name
4. description description
5. exporter exporter-name
6. record {record-name | default-rtp | default-tcp}
7. end
The basic concepts and techniques for configuring a class for Cisco Performance Monitor are the same
as for any other type of class. The class specifies the filter that determines which flow traffic to monitor.
The filter is configured using various match commands in class-map mode.
If you do not already have a flow monitor configured, you can either:
• Configure a flow monitor. See the "Configuring a Flow Monitor for Cisco Performance Monitor"
section.
•
• Use the flow monitor inline option. See the "Configuring a Flow Policy for Cisco Performance
Monitor Using an Existing Flow Monitor" section.
Note: Nested class maps are not supported. In other words, you cannot use the class-map command
while in class-map configuration mode (config-cmap).
Summary Steps
1. enable
2. configure terminal
3. class-map class-name
4. description description
5. match {access-group {access-group |name access-group-name} | any| cos cos-value |
destination-address mac address | discard-class class-number | dscp dscp-value | flow {direction
| sampler} | fr-de | fr-dlci dlci-number | input-interface interface-name | ip {rtp starting-port-
number port-range | precedence | dscp} | mpls experimental topmost number | not match-
criterion | packet length {max maximum-length-value [min minimum-length-value] | min
minimum-length-value [max maximum-length-value]} | precedence {precedence-criteria1 |
precedence-criteria2 | precedence-criteria3 | precedence-criteria4} | protocol protocol-name |
qos-group qos-group-value | source-address mac address-destination | vlan {vlan-id | vlan-range |
vlan-combination}}
6. rename class-name
7. end
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7. Configuring a Flow Policy for Cisco Performance Monitor Using an Existing Flow Monitor
The basic concepts and techniques for configuring a class for Cisco Performance Monitor are the same
as for any other type of class. The class specifies which flow monitor is included. The only significant
difference is that, for Cisco Performance Monitor, the policy-map command includes type performance-
monitor.
If you do not already have a flow monitor configured or do not want to use any of your existing flow
monitors for a new class, you can configure it using the flow monitor inline option and specifying which
flow record and flow exporter are included.
Summary Steps
1. enable
2. configure terminal
3. policy-map type performance-monitor policy-name
4. class {class-name | class-default}
5. flow monitor monitor-name
6. monitor metric ip-cbr
7. rate layer3 {byte-rate {bps | kbps | mbps | gbps} | packet}
8. exit
9. monitor metric rtp
10. clock-rate{type-number | type-name | default} rate
11. max-dropout number
12. max-reorder number
13. min-sequential number
14. ssrc maximum number
15. exit
16. monitor parameters
17. flows number
18. interval duration number
19. history number
20. timeout number
21. exit
22. react ID {media-stop | mrv | rtp-jitter-average | transport-packets-lost-rate}
23. action {snmp | syslog}
24. alarm severity {alert | critical | emergency | error | info}
25. alarm type {discrete | grouped {count number | percent number}
26. threshold value {ge number | gt number | le number | lt number | range rng-start rng-end}
27. description description
28. end
8. Applying a Cisco Performance Monitor Policy to an Interface Using an Existing Flow Policy
Before it can be activated, a Cisco Performance Monitor policy must be applied to at least one interface.
To activate a Cisco Performance Monitor policy, perform the following required task.
Summary Steps
1. enable
2. configure terminal
3. interface type number
4. service-policy type performance-monitor {input | output} policy-name
5. end
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Medianet Reports
The Medianet report displays traffic IN and traffic OUT details based on media volume, round trip time,
packet loss and jitter. Clicking on the drop down box will help you choose the desired metrics for the
report. You can also choose to group the reports based on source, destination, application or none of
these. Click " Show Top" to view individual reports for media volume, round trip time, packet loss and jitter
or choose "All reports" to view all the metrics as a single reports. Click on the " " icon in the table below
the graph to view graphical details of the specific resource.
Media Volume: The time-line graph gives at-a-glance view of the top 3 contributors(IP address) of media
traffic. The pie chart represents the percentage of rich media traffic to other traffic in the network. The
table below the displays the source/destination/application that has sent/received maximum number of
media packets and volume of media traffic in the network. It also reports the percentage of media traffic
when compared to general traffic. Clicking on the respective source/destination/application will open the
detail reports page that lists the traffic details of the source/destination/application selected.
RTT: The time-line graph gives at-a-glance view of the top 3 IP address with high round trip time(RTT).
The pie chart represents the percentage of rich media traffic to other traffic in the network. The table
below the displays the source/destination/application and their respective RTT. Clicking on the respective
source/destination/application will open the detail reports page that lists the traffic details of the
source/destination/application selected.
Jitter Avg: The time-line graph gives at-a-glace view of the transport jitter average of the top 3 IP
address.The pie chart represents the percentage of rich media traffic to other traffic in the network. The
table below the displays the source/destination/application and their maximum, minimum, and average
jitter values. Clicking on the respective source/destination/application will open the detail reports page
that lists the traffic details of the source/destination/application selected.
Packet Lost: The time-line graph gives at-a-glace view of the media packets lost by the top 3 IP address.
The pie chart represents the percentage of rich media traffic to other traffic in the network. The table
below the displays the source/destination/application and the number of packets lost along with the rate
of packet loss. Clicking on the respective source/destination/application will open the detail reports page
that lists the traffic details of the source/destination/application selected.
All Reports: The time-line graph gives at-a-glance view of the top 3 contributors(IP address) of media
traffic. The pie chart represents the percentage of rich media traffic to other traffic in the network. The
table below the displays the source/destination/application that has sent/received maximum number of
media packets, the volume of media traffic, maximum, minimum, and average jitter values, number of
packets lost, the rate of packet loss. Clicking on the respective source/destination/application will open
the detail reports page that lists the traffic details of the source/destination/application selected.
Detail Report:
The Detail report provides a complete view about the resource selected. The Media Volume graph is a
bar-graph that details on the volume of media traffic sent/received by a specific resource during the
selected time period. It also shows the RTT and Jitter average of the resource selected in the given time
period. The table below the graph lists the Source, Destination, Application, Media Packets, Media
Volume, RTT, Jitter Max, Jitter Min, Jitter Average, Packet Lost, Packet Lost Rate of the resource.
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Admin Operations
NetFlow Analyzer lets you perform many administrative tasks typical of an enterprise network
administrator, such as managing a group of routers, handling different users, setting up alerts, etc.
Explore the following sections to know more about the administrative options available in NetFlow
Analyzer.
Setting Description
Billing Allows you to Add/Edit bill plans, View reports
Product Click this link to change default server settings for NetFlow Analyzer and also set
Settings up the mail server for sending e-mail notifications
Application Click this link to configure applications based on port-protocol combinations
Mapping
IP Group Click this link to create IP groups that let you view traffic details for a selected
Management group of devices, applications, or interfaces
Alert Profiles Click this link to add new alert profiles or modify existing ones
Management
Scheduler Allows setting of time intervals at which network traffic reports are generated
Configuration automatically and mailed to desired recipient(s)
Device Group Click this link to set up device groups based on devices exporting NetFlow data to
Management NetFlow Analyzer
NBAR/ CBQoS Click this link to learn how to configure your device for NBAR and CBQoS
User Click this link to create different users for logging in to NetFlow Analyzer and
Management assign access privileges to each user
License Click this link to manage the list of devices exporting NetFlow data to NetFlow
Management Analyzer based on the current license applied
Change Click this link to change your own password for logging in to NetFlow Analyzer
Password
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Product Settings
The Settings option includes several server configuration settings that you can configure from the user
interface namely :
• Server Settings
• Advanced Settings
• Storage Settings
• Mail Server /Proxy Server Settings
• Google Map Settings
• WAAS Settings
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Server Settings
Server Settings
The Server Settings option includes several configuration settings that you can configure from the user
interface
Requires
Default
Option server Description
Value
restart
DNS Settings
Option Description
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Advanced Settings
The Advanced Settings option includes the Flow Filter Settings and the Radius Server Settings and their
corresponding configuration settings.
The Flow Filter settings empower the administrator with the option to
o exclude ESP_App on user defined interfaces - This helps in ensuring that traffic is not
double counted in case of ESP tunnels.
o suppress Access Control List related drops (based on destination interface being null) on
user defined interfaces.
o suppress output interface accounting on user defined interfaces - Useful when working
with WAN accelarator.
o apply GRE filter on the cryptomap tunnels to prevent double counting of GRE traffic.
Option Description
Select edge
interfaces of a One could add or modify interfaces to apply the ESP application filter. Enabling NetFlow
cryptomap
tunnel to apply
on cryptomap tunnel interfaces double counts the ESP traffic. To prevent this please
ESP application apply this filter on cryptomap tunnel interfaces. It is possible to add or modify interfaces.
filter
Access control filter drops the flow information which contains data pertaining to
Select interfaces dropped traffic due to Access Control List. Please apply this filter to drop such flows.
to apply access
control traffic
These flows have the destination interface as null. If any interface is selected to apply
filter this filter, all the traffic coming from this interface with destination as null interface will be
dropped.
Please select any WAN optimizer's LAN facing interfaces to suppress the incorrect out
traffic ( due to compression ) reported by them. This filter stops the out traffic for any
Select interfaces interface that is coming as a destination interface of a flow for a selected interface.
to apply output
interface
When a WAN optimizer sends a flow which has source and destination interfaces as A
suppression filter and B respectively , if you select interface A to perform output suppression, B will not get
out traffic which is not a correct traffic if reported by interface A ( since compression is
happening on interface B on the WAN optimizer )
Select edge
interfaces of a Please select any cryptomap tunnel interface in which you want to apply GRE fiter. This
cryptomap
tunnel to apply
prevents the GRE traffic getting double counted. Otherwise the cryptomap interface in
GRE application which NetFlow is enabled double counts the GRE traffic.
filter
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roles are defined in the User Management feature of NetFlow Analyzer subsequent
handling of the user profiles can be done from the Radius Server.
Option Description
The IP address of the Radius Server where
Radius Server IP
credentials are configures
The authentication port of the Radius
Radius Server Authentication Port
Server
The Radius Server Protocol could be any
Radius Server Protocol
of PAP, CHAP, MSCHAP, MSCHAP2
The Secret refers to the password that is
Radius Server Secret
necessary to access the Radius Server
Authentication Retries can take one of the
Authentication Retries values from 1, 3, 5. This defines the number of
times authentication attempt is allowed
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Storage Settings
NetFlow Analyzer classifies data into 2 types namely Aggregated Data and the Raw Data.
Aggregated Data represents the total IN and OUT traffic, the top 100 application and the top 100
conversation for each interface for every 10 minute intervals. Data is progressively stored in 10 minute, 1
hour, 6 hour, 24 hour and weekly data points for older data - the most recent data is available with 10
minute granularity and data older than 90 days is available in weekly granularity.
This mechanism of storing the top 100 is done to ensure that the database does not grow infinitely. The
amount of hard disk space required to store the aggregated data forever is about 150 MB per interface.
In addition to the aggregated data, NetFlow Analyzer 5 allows you to store all raw netflow data for up to 1
month. The time period for which you can store this raw data (Raw Data Period) depends on the number
of flows received by NetFlow Analyzer and the amount of free disk space available on your computer.
Each flow is about 60 bytes. Troubleshooting and Alert reports are generated from Raw data since it
provides high level of granularity.
NetFlow Analyzer indicates the flows received per second in the Raw Data Settings tab on the Settings
link. You should set the raw data period ( Retain Raw Data ) based on the calculation below:
You can use the recommendation provided by the software to set your Raw data storage period. The
maximum raw data storage period is 1 month and the minimum is a day. Similar to the alerting feature,
you can choose to have a mail sent whenever the disk space is less than a threshold value( This is set as
a percentage value). In addition you can specify the free disk space threshold below which old raw data
will be cleared up. This could be as percentage value of the total disk space. This can also take on the
value of "Never", in which case the disk place is not cleared up at all.
To set the period for which one minute flow data has to be stored use the Retain One Minute Data
option. You could choose one of 1 month, 3 months, 6 months or 1 year. You will require a free disk
space of 2MB to store one month of one minute traffic data for a single interface. The default period is 3
Months.
You can use this option to specify the time period for which NBAR data has to be retained. You could
retain the NBAR data a minimum of 1 day or a maximum of 1 year. You will require a free disk space of
30 MB in order to store NBAR data for a month for each interface. The default value is 2 months.
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These settings are important when e-mail notifications have to be sent for alerts generated and when
Scheduled Reports have to be emailed.
Default
Option Description
Value
Outgoing SMTP Server smtp The name of the outgoing SMTP server used to send e-mails
Port 25 The port number on the outgoing server that is used to send e-mails
Default e-mail address The default e-mail address to which e-mail notifications have to be sent.
to send alerts
(optional) Separate multiple e-mail addresses by a comma (,). This is mandatory.
From Address (optional) The "From" address of the mail that is being sent. This is optional.
Requires authentication unchecked Select this checkbox if the mail server needs authentication
User Name (optional) The authentication user name for the mail server
Click on "Update" once the above required details have been entered. You may also want to do a trial /
test of the mail being sent - you can use the "Test Mail" setting for this.
Proxy settings
This is to configure the network proxy settings. Proxy settings are necessary for resolving "Geo locations"
Fields Description
User Name The authentication user name for the proxy server
Password The corresponding password for the proxy server authentication
Click on "Update" once the above required details have been entered.
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Clicking on the Assign link opens up the Google map. Follow the instructions below to place a device on
the map:
1. Click on the location to place the device on the map. Use the controls on the top left to navigate or
zoom
2. You will see an image indicating your selection
3. To change the location click on the image, it will vanish and then select a new location
4. Enter the location in the 'Location Name' field and hit "Save location"
Editing a location
To edit a specific location on the map, click on the "Edit" link under the Google Map Settings tab. Now the
map view will open up with the location you had last specified. To edit it ( to move the pointer to the
desired location) click on the area of the map where you think it should point to. The last location you
spot(click) in the course of locating your resource through "n" different clicks on the map is taken as the
final.
Deleting a location
You may remove any resource/ router from being shown on the map by clicking on the delete button
against the resource in the Google Map Settings tab.
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WAAS Settings
Cisco's Wide Area Application Services (WAAS) is a solution designed optimize application performance
and infrastructure consolidation in WAN environments. WAAS consists of a GUI and a set of system
devices called wide-area application engines (WAE) that work together to optimize TCP traffic over your
network. When client and server applications attempt to communicate with each other, the network
intercepts and redirects this traffic to the WAEs so that they can act on behalf of the client application and
the destination server. The WAAS GUI is used to centrally configure and monitor the WAEs and
application policies in your network.
Cisco WAAS is centrally managed by a function called the Cisco WAAS Central Manager that runs on
Cisco WAE Appliances. The Cisco WAAS Central Manager can be accessed from a web browser,
therefore managing these devices is possible from anywhere in the world. Access to the Cisco WAAS
Central Manager is secured and encrypted with Secure Sockets Layer (SSL), and users can be
authenticated through a local database or a third-party authentication service. In NetFlow Analyzer, the
WAAS manager can be configured using the "WAAS Settings" page. In the "WAAS Settings" enter the
details of the WAAS Central Manager you want to configure. The NetFlow Analyzer WAAS module
supports all versions of the WAAS Central Manager.
• CM Server IP: Denotes the IP address of the Central Server you want to configure
• CM Server Port: Denotes the port number of the WAAS central manager. The Default port
number is 8443
• CM Server Protocol: The server protocol is either http or https.
• CM Server User Name/Password: Provide the login credentials of the Central Manager you
want to configure.
• CM Server Timezone: Mention the current time zone of the Central Manager you want to
configure.
• CM Server Certificate Path: Denotes the location of the SSL server certificate
Now the Central Manager has been configured.Click "update" to submit the details of the Central
Manager.
Note: In order to obtain the SSL server certificate, open the central manager in the desired browser, click
on the identity information of the "https" url. Click More Information. In the new pop-up that opens, click
"view certificate". In th ecertificate viewer that opens, select the "details" tab in and click export to save
the certificate as .cer file. Now enter the location of this .cer file in the above "CM Server Certificate
Path" text box. You can configure any number of CM and manage them using the manage devices
option. Once configured the central manager cannot be edited any further.
NetFlow WAE Device Mapping: By mapping the NetFlow router name we instruct the WAE on which
router to monitor. The mapped routers are monitored by the WAE and the netflow generates reports on
the compressed and uncompressed data.
NetFlow WAE Application Mapping: The applications of WAE are mapped with NetFlow Analyzer's
applications for ease of monitoring and generation of reports. By this way you can view the optimized
amount of traffic and the amount of compressed data for each application.
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Application Mapping
The Application Mapping option lets you configure the applications identified by NetFlow Analyzer. You
can add new applications, modify existing ones, or delete them. Please see the Additional Notes on
Application Mapping section to understand this feature more clearly. Also it is possible to associate an IP
address with an application.
Adding an Application
Ensure that the combination of port number and protocol is unique. If not, the older application
mapping will be deleted.
Once you are done, click the Update button to save your changes.
Modifying an Application
Select an application and click the Modify button to modify its properties
You can only change the name of the application. If you need to change the port or the protocol, you have to
delete the application, and add it as a new application.
Once you are done, click the Update button to save your changes.
Deleting an Application
Select an application and click the Delete button to delete it. The application is permanently deleted, the
corresponding port is freed, and can be assigned to another application
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Applications are categorized based on the source address, destination address, source port, destination
port and protocol values in the flow record. These values are matched with the list of applications in the
Application Mapping.
The check is done first with the smaller of the 2 ports (source port / destination port), and if no match is
found the bigger of the 2 ports is mapped
Application mappings created with specific IP address / IP Range / IP Network is given higher priority over
applications mappings with no IP address. For example assume you have 2 application mappings as
below:
If a flow is received with source address 10.10.10.10 and Port as TCP-80 then it is classified as APP1.
Only TCP-80 flows from non-10.10.10.0 network will be classified as APP2.
Application mappings created with single port is given higher priority over applications mappings with port
range. For example assume you have application mappings as below:
Applications are categorized based on the source address, destination address, source port, destination
port and protocol values in the flow record.
The smaller of the 2 ports (source port / destination port) and protocol is matched with the port-protocol in
the application mapping list
If no match is found, the bigger of the 2 ports (source port / destination port) and protocol is matched with
the port-protocol in the application mapping list.
If no match is found, the smaller of the 2 ports (source port / destination port) and protocol is matched
with the port range-protocol in the application mapping list.
If no match is found, the bigger of the 2 ports (source port / destination port) and protocol is matched with
the port range-protocol in the application mapping list.
In case the protocol is not available in the application mapping list, the application is categorized as
Unknown_App
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Application Group
Application Groups allow you to define your own class of applications by including one or more
applications. For example, you might want to classify all your database applications like Oracle, MySql,
MS-Sql in to one group called the DataBase group. Initially when no application groups have been
created a message to that effect is displayed. The Application Group report can be viewed on the
Application tab for each interface.
You may create additional Application Groups by clicking on the Add button and following the above
steps.
Select the Application Group you wish to modify and click on the "Modify" button.
You can only change the Application Group description and the list of selected applications. It is not
possible to change the application group name. Once you are done, click the Save button to save
your changes.
Select the application group you want to delete and click on the "Delete" button. You are asked for a
confirmation to delete and if you confirm the group is deleted.
DSCP Mapping
The DiffServ model for DSCP Mapping was developed to differentiate IP traffic so that the traffic's relative
priority could be determined on a per-hop basis. Using DSCP Mapping you can name the DiffServ code
points and monitor their traffic in troubleshooting reports under the DSCP tab. Note that the DSCP reports
can be viewed on the Troubleshooting page by clicking on the DSCP tab.
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Click on the Add button to create a new DSCP Mapping. A window pops out where you may enter the
Group Name and the Code Point ( a six-digit Binary Number). For Example: Data Centre devices -
001001. Click on the "Add" button to add this mapping.
Select the DSCP Mapping ( the combination of QoS Group Name and Code Points) you want to delete
and click on the Delete button.
DSCP Group
Quality of Service is used to measure, improve and guarantee transmission rates, error rates and other
characteristics in a networkes setting. The DiffServ model for DSCP Mapping was developed to
differentiate IP traffic so that the traffic's relative priority could be determined on a per-hop basis. Using
DSCP Mapping you can name the DiffServ code points and monitor their traffic in troubleshooting reports
under the DSCP tab. Note that the DSCP reports can be viewed on the Troubleshooting page by clicking
on the DSCP tab.The DCSP group is very valuable in the deployment of QoS.
You may create additional DSCP Group by clicking on the Add button and following the above steps.
Select the DSCP Group you wish to modify and click on the "Modify" button.
You can only change the Group description and the list of selected applications. It is not possible to change
the DSCP group name.
Once you are done, click the Save button to save your changes.
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Select the DSCP Group you want to delete and click on the Delete button.
Top Sites
The Top Sites report displays the applications contributing to the maximum network traffic.The top sites
option maps application to the resolved DNS names. Using this option you can now Add, Modify or Delete
the pre-defined IP addresses and its corresponding application.
1. Click "Add"
2. In the pop-up screen that appears, Select the IP Address, IP Network or Ip range you wish to
map
3. Specify the details
4. Select the application name
5. Click "add" to save the changes
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IP Group Management
A set of 4 IP groups have already been defined and have been named as
Users can also add/ remove other sites that they feel can under these predefined IP groups.
The IP groups feature lets you monitor departmental, intranet or application traffic exclusively. You can
create IP groups based on IP addresses and/or a combination of port and protocol. You can even choose
to monitor traffic from specific interfaces across different routers. After creating an IP group, you can view
the top applications, top protocols, top hosts, and top conversations in this IP group alone.
This section will help you understand IP Groups and walk you through the steps needed to create and
later delete an IP group if needed.
• Understanding IP Groups
• Defining an IP Group
• Operations on IP Groups
• Bulk Loading of IP Groups
Understanding IP Groups
To further understand how the IP grouping feature can help in understanding exclusive bandwidth usage,
consider the following two scenarios:
The traffic reports for each IP group will then show details on bandwidth used by the
branch office while working with the ERP/CRM application. This information is very useful
during traffic accounting and usage-based billing.
End Note: If the IP addresses in the branch offices are NATed (network address
translated) by the web server, you can view overall bandwidth usage for the branch
office, but not that of individual hosts within the IP group.
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A typical campus network with several departments. Here IP addresses are usually not NATed by the
web server.
Problem: You need to analyze bandwidth used by each department
Solution: Create an IP group for each department (IP address or address ranges),
without specifying any port/protocol values.
The traffic reports for each IP group will then show bandwidth usage by that department
along with information on top talkers, and top conversations within that department.
Defining IP Groups
IP groups can be defined based on IP address and/or port-protocol combinations. In addition, you can
filter IP group traffic based on interfaces. The following matrix shows the different combinations possible,
along with a typical example usage for each combination.
Creating an IP Group
The IP Group Management link in the Admin Operations box lets you create, modify, and delete IP
groups. Click this link, and then click Create to create a new IP group. Fill in the following information and
click Add to add the new IP group to the current list of IP groups.
Field Description
IP Group Name Enter a unique name to identify this IP group
IP Group Enter descriptive information for this IP group to help other operators
Description understand why it was created.
IP Group Based Select whether you want to define this IP group based on IP address, DSCP names
on or port-protocol or the combination of any of the three.
Specify IP/IP Select the IP address, address range, or network that this IP group is based on. Use
Range/Network the Add More option to add additional specifications.
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Field Description
Include/Exclude/ Include option includes the particular the IP address, address range, or
Between sites network.
Exclude option excludes the particular the IP address, address range, or
network.
Between sites option allows you to group the traffic between sites, which
can be defined by two networks or IP addresses.
Filter based on Allows you to set filters based on the DSCP names of the applications.
DSCP names
Associated If you need to filter this IP group further, based on devices or different interface
Interfaces combinations, click the "Select Devices" link and select the different devices and
interfaces whose traffic needs to be included in this IP group.
IP Group Speed Enter the interface speed (in bits per second) for calculating percentage of traffic for
this IP group.
If you add a new combination of ports and protocol, a popup opens stating that this combination
of ports and protocol has not been mapped to any application. Add the combination as a new
application in the same popup, and click Update to update the Application Mapping list with the
new application.
Managing IP Groups
Click the IP Group Management link in the Admin Operations box to view the list of IP groups created
so far. The current status of the IP Group is also shown as or . Select the IP group
that you want to modify, and click the Modify button to edit its settings. Once you are done, click Add to
save and activate the new changes. To change a IP group's status from Enabled to Disabled or vice-
versa click on the current status of the IP Group. It is possible to Enable or Disable all the IP Groups at
once by using the "Enable All" and "Disable All" buttons.
To delete an IP group, select the IP group and click the Delete button. Deleting an IP group removes the
IP group from the list of IP groups managed. All users assigned to this IP group will not see this IP group
listed on their Dashboard.
Unmanaging an IP group will lead to bill generation for the particular IP group, IF that IP group
has been selected for billing.
NetFlow Analyzer allows bulk loading of IP group using the XML file(ipGroup.xml) contained in the
location: AdventNet\ME\NetFlow\troubleshooting. using this file it is possible to define multiple IP
groups at once. A sample configuration code looks like:
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It is also possible to add specific criteria/exceptions to the group definition such as:
The user has to ensure that an IP group with the same name does not already exist and that the IP group
name does not exceed 50 characters.
If all the IP groups are loaded succesfully, you can see the message "All ipgroups are succesfully loaded"
in the User Interface. If you try to load the same IP groups twice, you can see the message "Error in
loading. IPGroup with name ':grp1' Already exists." in the User Interface. If there is no such file in the
directory, you can see the message "NETFLOW_HOME\troubleshooting\ipGroup.xml is not found." in the
User Interface.
IP Group Management lets you monitor departmental, intranet or application specific traffic exclusively.
You can create IP groups based on IP addresses and/or a combination of port and protocol.Now, using IP
Group Management you can also monitor wan round trip time for specific IP address or IP range and
analyze the latency and quality of service between two locations.
In order to enable WAN RTT monitoring using IP Group Management you need to specify the individual
IP address or IP range. You can also monitor range latency between two different sites under IP group
option.The IP address under the specified IP group acts as the destination IP address while you have to
specify the source IP address. Using the include and between sites option you can monitor WAN
performance for individual and range of IP addresses but for for IP networks.The added monitor can be
viewed under the traffic tab of IP groups along with the average WAN round trip time details. Click on the
check box that reads "Also Enable WAN RTT" to enable WAN RTT monitoring under IP Group
Management.
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An alert profile is created to set the thresholds for generating alerts. The parameters to be set for creating
an alert profile are;
• Interfaces/ IP Groups / Interface Group - The list of interfaces/ IP Groups / Interface Group
whose bandwidth utilization must be watched
• Traffic pattern - The traffic to be watched - In Traffic, Out Traffic or a Combination of both
• Application / Port(s) - You can watch the traffic through all the applications or from a particular
application. Similarly, through a single port or a range of ports
• Threshold Settings - It has 3 settings namely % utilization, no. of times, and duration.
o % Utilization - When the utilization exceeds this limit, it is noted
o No. of time - The number of times the utilization can be allowed to exceed the threshold
before an alert is raised
o Duration - The time period within which, if the threshold is exceeded the specified
number of times - an alert is created(generated)
Netflow Analyzer calculates the bandwidth utilization of the specified interfaces/ IP Groups / Interface
Group every minute. If the utilization exceeds the threshold value, the time when it exceeded is noted.
Subsequently when it exceeds, the corresponding times are noted. If the number of times the utilization
exceeds the specified limit, in the specified time duration, an alert is generated. When an alert is
generated, you can also send an email to one / more people or send an SNMP trap to a manager
application.
The Alert Profile Management option lets you create new alert profiles and manage existing ones
(Modify or Delete). The Alert Profiles page lists all existing alert profiles, along with the number of alerts
generated for each profile. The application comes loaded with a preconfigured alert that can trigger an
email alert when a link goes down or when there are no flows for more than 15 minutes.
The various columns displayed in the Alert Profiles page are described in the table below:
Column Description
Name The name of the alert profile when it was created. Click on the alert profile's name to see
more information about the alert profile.
Description Descriptive information entered for this alert profile to help other operators
understand why it was created.
Category The category defines, to what type of alert an alert profile belongs to. The pre-
loaded and pre-configured "Link Down" alert belongs to the "Link Status" category.
All other alerts created by the user fall under the "Utilization"category.
Status This lists whether an alert profile is currently enabled or disabled. Click the icon
(Enabled/Disabled) to disable an alert profile. When this is done, alerts will no longer be generated for that alert
profile. Click the icon to enable the alert. The Link Status alert becomes
enabled only after the mail server settings have been set.
Last Hour Alerts Lists the number of alerts generated for this alert profile in the last one hour. Colors are used
to represent the number of alerts generated with each severity level. Red - Critical, Orange -
Major, Yellow - Warning, and White - All. Click on each color to see the list of alerts
generated with that severity.
All Alerts Lists the total number of alerts generated for this alert profile. Colors are used to represent
the number of alerts generated with each severity level. Red - Critical, Orange - Major,
Yellow - Warning, and White - All. Click on each color to see the list of alerts generated with
that severity.
Clear Click the icon to clear all alerts generated for this alert profile
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Alerts List
The Alerts List is displayed when you click on any color against an alert profile in the Alert Profiles page,
or from any link in the Generated Alerts box on the left pane. The list shows the alerts that were
generated with the respective severity, along with the device that generated the alert, the time the alert
was generated, and an option to view more details about the alert.
Click the Details link in the View column against an alert to view detailed information about the alert. The
pop-up that opens up, shows the traffic graph outlining traffic values ten minutes before and after the alert
was generated, along with details on top applications, sources, destinations, and conversations recorded
during that time interval.
This is a preconfigured alert to send an email when the link goes down or when there are no flows for
more than 15 minutes. By default this profile is disabled. This is similar to other alerts that are manually
configured except that it can't be deleted. It is possible to have emails sent by this alert whenever no
flows are received for over 15 minutes. It becomes activated only after the mail server settings are
configured.
You can create new alert profiles, modify, or delete existing ones from the Alert Profiles page.
Remember to set the active timeout value on the router to 1 minute so that alerts are
generated correctly. Refer the Cisco commands section for more information on router settings.
1. Login to the NetFlow Analyzer client and click "Alert Profile Management" under "Admin
Operations" in the left panel
2. Click "Add" to add a new Alert Profile
3. Fill in the following details
4.
Field Description
Alert Profile Enter a unique name to identify this alert profile
Name
Description Enter descriptive information for this alert profile to help other operators understand why it
was created.
Select Source By default all Interfaces / IP Groups/ Interface Group sending NetFlow exports are selected. If you
want this alert profile to apply to certain interfaces/ ip groups / Interface Groups only, click the
Modify Selection link. In the pop-up window, select the required devices and interfaces or select the
IP Group Names and click Update to save your changes.
Define Alert Select whether alerts need to be generated based on incoming traffic, outgoing traffic, or both. The
Criteria default setting is for both(combined).
Then select the alert criteria for which the alert has to be generated. The criteria can be based on
application, protocol, DSCP or IP address. To identify the overall link utilization the "No Criteria"
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Field Description
option has to be chosen
Define Enter the threshold conditions like utilization, volume, speed, and packet, which on exceeding the
Threshold threshold limit alerts will be generated. You can also specify an action to be taken during the alert
and Action creation.
- Email - An email notification with customizable subject, along with a PDF attachment,
to one or more people.
- SNMP Trap - to send a trap to the manager application (specify the <server
name>:<port>:<community>). For details on configuring trap forwarding, refer to SNMP
Trap Forwarding section under Appendix
To add more threshold values, click 'Add Row' and add values
The new alert profile is created and activated. The system watches the utilization, volume, speed, and
packets, and raises alarms when the specified conditions are met.
Only one alert is generated for a specified time duration. For example, say for a particular
interface, the threshold is set as 60% and number of times is set as 3 times and the time duration
is set as 30 minutes. Now lets assume that the utilization in that interface goes above 60% and
stays above it. Then in 3 minutes, the above conditions will be met and an alert will be generated.
The next alert will NOT be generated after 6 minutes, but only in the 33rd minute, if the condition
persists. Thus for the specified 30 minutes time duration, only one alarm is generated. This is
designed to avoid a lot of repetitive mail traffic.
Select an alert profile, and click on Modify to modify its settings. You can change all of the alert profile's
settings except the profile name. However, it is possible to modify the "Link Down" alert profile's name.
There is also an option to clear details of all alerts created for this profile from this page itself. Once you
are done, click Save to save your changes.
Select an alert profile, and click on Delete to delete the profile. Once an alert profile is deleted, all alerts
associated with that profile are automatically cleared. However it is not possible to delete the "Link Down"
alert profile
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Schedule Reports
It is a good idea to schedule reports to be run at non-peak traffic hours since generation of reports
is a resource hungry process especially for large interface numbers.
An easy scheduling option is available in NetFlow Analyzer for any particular interface while drilling down.
Click on the "Actions" tab on the top right and from the dropdown options click on "Add Schedule". You
can give a schedule name, description and other scheduling options as per your requirement.
A Scheduler is configured to set the parameters for automating the generation of reports. The parameters
to be set for creating a Scheduler are:
• Report Generation Schedule - How and when the report is to be generated (e.g.)
daily,weekly,monthly,or only once
o Generate report on - This value determines the time when report is to the generated
o Generate report for - This value determines the start and the end time for the report
• Email Address - This is the address to which the generated reports will be sent
• Email Subject - The email subject can be customized according to the report selected.
Netflow Analyzer calculates the bandwidth utilization on the specified interfaces / IP Groups every minute.
Based on the schedule opted for, reports are generated at various time intrevals.The Schedule Reports
feature lets you Create new Schedules and Delete existing ones. The Scheduler List page lists all existing
schedules , along with the Schedule details,Status, Report types,and the Last Report Generated time.
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The various columns displayed in the Scheduler List page are described in the table below:
Column Description
Name The name of the Schedule when it was created. Click on the Schedule's name to see
more information about the schedule's configuration
Schedule Information on when the schedule will run
Details
Status By default all schedules are Enabled, which means they are active. Click the
icon to disable a schedule. When this is done, reports will no longer be generated for that
configuration. Click the icon to enable the schedule again
Report Type Whether it is a consolidated report are user-defined Custom report
Last Report This column lists the last time when this schedule was run and a report created
Time
Generated By clicking on View Reports it is possible to view all the previous reports that have been
Reports generated. The number of reports that are stored is based on the user definition in the
Schedule Setting page. (By enabling the item "Enable older reports to be accessed from
UI" it is possible to retrieve even older reports.) For Daily Schedule up to 90 reports can
be stored. For Weekly Schedule up to 104 reports can be stored. For Monthly Schedule
up to 60 reports can be stored.
You can create new schedules or delete existing ones from the Schedule List page.
The "Schedule settings" tab on the right lets you define settings needed for the schedule reports. The
settings are:
• Host name options - Select the option as you want to view in the reports. IP Address or DNS
names
• Graph options - Either of the two options can be selected : utilization graph as percentage OR
speed graph in bps
• Mail attachment options - If you like the attachments as ZIP or PDF. In case you select PDF, you
can also select the number of PDF's you want attached with the mail
• QoS options - You can select between DSCP and ToS
You can also enable the option to access older reports from the UI.
1. Login to the NetFlow Analyzer client and click "Schedule Reports" under "Admin Operations"
in the left panel
2. Click "Add" to add a new Schedule Profile
3. Fill in the following details
Field Description
Scheduler Enter a unique name to identify this scheduler.
Name
Description Enter descriptive information for this scheduler profile to help other operators understand
why it was created.
By default all IP Groups are selected. If you want this schedule configuration to apply to
certain IP Groups only, click the Modify Selection link. In the pop-up window, select the
required devices and IP Groups and click Update to save your changes.
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Field Description
Report Type Select whether the reports that need to be generated from the srop-down. It consists of
consolidated, traffic, source, NBAR, custom, QoS reports or many more available options.
Schedule Select the report generation frequency as one from : Daily, Weekly, Monthly and Only Once.
Report Depending on this the report will be generated at the appropriate time intervals.
Generation
Email Enter the email address to which the generated reports have to be emailed. You can enter multiple
Address to email addresses separated by a comma.
Send Reports
Custom Report :
Opting for custom report lets you set criteria on the basis of which the report will be
generated. By clicking on the "Add Criteria" button one can set a matching condition on
"Source Address, Source Network, Source Nodes, Destination Address, Destination
Network, Destination Nodes and Application". To add more criteria click on "Add
Criteria" again. Having created all the criterions you can decide whether to make the
generated report to match all of the criterions created or any of them.
• Daily - When you opt for "Daily" you have the option to set the time at which the report should be
generated. Also, the report could be generated for the previous day, the last 24 hours or any of
the options available in the dropdown. When the "Previous Day" option is opted the report is
generated for the time period from 00:00 hours to 23:59 hours of the previous day. You have the
option to narrow down this time period by using the time filter - . For instance if the maximum
flow happens during your working hours from 08:00 hours to 18:00 hours you can set it in the
window that pops up.
When you opt for the last 24 hours then the report is generated for the flow in the
intervening 24 hours (from the time at which the report is to be generated today). The 30
most recent reports for this schedule can be accessible from the Schedule List page
Exclude weekends:
When you choose the Exclude Weekend option with "Previous day", reports will be
generated on Tuesday, Wednesday, Thursday, Friday and Saturday. These will be
reports pertaining to Monday, Tuesday, Wednesday, Thursday and Friday respectively.
When you choose the Exclude Weekend option with "Last 24 hours", reports will be
generated on Monday, Tuesday, Wednesday, Thursday and Friday.
• Weekly - When you opt for the "Weekly" option, you have the option to specify the day and time
at which the report needs to be generated. The report could be generated for the previous day,
the last 24 hours or any of the options available in the dropdown. By additionally opting for the
"Exclude Weekend" the report can be made to include only data corresponding to monday
through friday.
The previous week option would generate the report for the time period Sunday 00:00
hours till Saturday 23:59 hours. When"Exclude Weekends" is enabled the report will be
generated for the time period Monday 00:00 hours till Friday 23:59 hours.
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The"Last 7 Days" option would generate the report for the last 7 days from the time at
which the report is to be generated. Again, the exclude weekend option would generate
for the last 7 days with the data for the weekend (saturday,sunday) excluded. For
instance if the report is to be generated at Monday 10:00 am, with the rules set as "last 7
days" and "Exclude weekend" enabled, then the report will be generated for the time
period last week's Monday 10:00 hours to Friday 23:59 hours and from this week
Monday's 00:00 hours till 10:00 hours. The 52 most recent reports for this schedule can
be accessible from the Schedule List page
• Monthly - By opting for the "Monthly" option you can set the date of the month along with the
time at which the report needs to be generated every month . The report could be generated for
the previous day, the last 24 hours or any of the options available in the dropdown. By selecting
"Exclude Weekends" the report can be made to include only data corresponding to monday
through friday.
When "Previous Month" option is enabled and the report generation date is set to 5-th of
every month at 10:00 hours, then the report will be generated for the whole of last month
( first to the last day of the month). When "Exclude weekend" option is enabled then the
generated report will exclude all the intervening weekends (saturday & sunday).
When "Last 30 Days" option is enabled and the report generation date is set to 5-th of
every month at 10:00 hours, then the report will be generated from last month's 5-th
10:00 hours till this month 5-th's 10:00 hours. When"Exclude Weekend" option is enabled
then the generated report will exclude all the intervening weekends(saturday & sunday).
The 12 most recent reports for this schedule can be accessible from the Schedule List
page.
• Only Once - If you wish to generate report only once at a specified time you can do that by opting
for "Only Once". The date and time at which the report should be run can be specified. The date
& time can be altered by using the icon - . The report could be generated for the Previous Day,
Last 24 Hours, Previous Week, Last 7 Days, Previous Month, Last 30 Days or other options from
the drop down. When "Previous Day" option is enabled then the button permits the setting of
working hours. The latest report for this schedule can be accessible from the Schedule List page.
You can customize the "From Address" from the mail server settings in settings.
A report is generated for each interface / IP Group - 50 such reports are zipped in a single email and
mailed. In case of more than 50 interface/ IP Groups selected the report will be sent in multiple emails.
The last generated reports for all schedules will be under the folder NetFlow -> Reports.
Deleting Schedules
Select a schedule from the Schedule List and click on Delete to delete the schedule. Once a schedule is
deleted no longer reports are generated at the stipulated intervals. Deleting a schedule also deletes the
corresponding folder.
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Schedule Settings
In addition, there is the Schedule Settings link in the Schedule List Page. This link lets you set
parameters that could be applied across all the generated reports. The parameters include:
• Host Name display in reports - This determines how the host name is displayed in reports. It
could be chosen as one of
o IpAddress ( or )
o DNS Name
• Graph Options (Report Type to be shown in reports) - This determines how the data is to be
shown in the generated reports. This could be one of
o Utilization (in %) ( or )
o Speed (in bps)
• Report Mail-Attachment option - The format in which the attachments are to be mailed. It could
be one of
o Zipped file ( or )
o PDF - The number of PDF files to be sent in a mail is to be specified. The number may
range from 5 to 50 in increments of five
• Enable older reports to be accessed from UI
o Daily Schedules - the number of daily reports to be stored ( it can take values of 7 / 30 /
60 / 90 )
o Weekly Schedules - the number of weekly reports to be stored ( it can take values of 4 /
26 / 52 / 104 )
o Monthly Schedules - the number of monthly reports to be stored ( it can take values of 12
/ 36 / 60 )
Once the schedule settings have been configured, click on the "Save" button to apply this settings from
hereon. Also click on "Close" button to close the window and proceed to the Schedule List page.
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NetFlow Analyzer lets you create device groups, which consist of a set of routers. A device group can
contain any number of routers, and a router can belong to any number of device groups.
The Device Group Management option lets you create, manage, and delete device groups. Initially,
when no device groups have been created, you will see a message that lets you start creating device
groups.
The options visible under the Admin Operations menu depend on the user level you have logged in as.
Look up User Management to know more about user levels and the respective administrative operations
allowed.
Once all values have been entered, click the Update button to create this device group and begin
generating traffic reports for the same.
Select an existing device group and click the Modify button to modify its properties. You can change all
properties of the device group except its name. Once you have made changes to the properties of this
device group, click the Update button to save your changes.
Select an existing device group and click the Copy button to copy its settings. This is useful when you
need to create a new device group that includes the same routers as that of this device group. This saves
you the trouble of adding the routers all over again. Then follow the same steps as those in creating a
new device group.
Select a device group and click the Delete button to delete the device group. When a device group is
deleted, it is removed from the Device Group List and the Device Group menu. All users assigned to this
device group will not see this device group on their Dashboard.
Interface Group
Interface Group allows you to combine interfaces in order to monitor traffic. This can be useful for
grouping multiple sub-interfaces into a single logical entity.Follow the steps below to create a new
interface group:
1. Click the Interface Group tab next to the Device Group tab
2. Enter a name to identify the interface group in the Interface Group Name box .
3. Use the Interface group speed box to enter the speed limit for the interface group
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4. Select the routers needed and the interfaces under them for this interface group. By selecting a
router ,by default, all interfaces are selected. You can selectively unselect the unwanted
interfaces from the list.
5. Click on Add to save the changes.
The Interface group that is created is listed in the Dashboard view in the "Interface View" tab.The
Interface group name, the In-Traffic & Out-Traffic for the last 1 hour can be seen in it.By clicking on the
interface group name it is possible to further drill down to view further details. To delete a particular
interface group select the interface group and click on delete
You can modify any interface group, later, by selecting the particular interface group to be modified and
clicking on the "Modify" tab.
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Billing
Billing
Billing is the latest feature introduced in NetFlow Analyzer. This feature helps keep a tab on resource
usage and takes the bandwidth monitoring one step ahead - Accounting. It makes easy to understand the
reports in terms of cost incurred. Internally, organizations can use this feature for department-wise
billing.Also Internet Service Providers can use this to automatically generate reports for their customers.
Operations on Billing
1. Speed
2. Volume
The "Bill Plan List" tab lets you create a new bill plan. To create a bill plan, click on the "Add Plan" tab.
The Fields and their description are given below.
Field Description
Bill Plan Enter the name you wish to assign for this bill plan
Bill Plan Describe the plan for detailed understanding and for future reference
Description*
Billing Type Select "speed"
Base Speed Enter the base speed of the connection in bps (bits per second)
Base Cost Select the currency from the drop-down box and enter the cost
Additional Enter the additional speed of the connection in bps
Speed*
Additional Cost* Enter the cost for additional usage
95th Select one of the two options from the drop-down box.
Percentile Selecting "In & Out merge" will merge the In and Out values and calculate the
Calculation 95 percentile value.
Selecting "In & Out separate" will calculate 95th percentile value of IN and 95th
percentile value of OUT separately and the higher of the two is considered. This
is calculated using 5 minutes average data points. For better understanding, see
the example.
Billing Period Lets you select the option as quarterly or monthly. Incase you select the billing plan as
quarterly, the bill will be generated quartely on the dateyou specify in the "Bill generation
date" option. Incase you select the billing plan as monthly, the bill will be generated on a
monthly basis on the date you specify in the "Bill generation date" option.
Bill Enter the date on which you want the bill to be generated either on monthly basis or
Generation quartely basis.
Date
* - optional fields. Other fields are mandatory.
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Associated To
This has the list of Routers/interfaces and IP groups. You can select the interfaces and/or the IP groups
that is associated with this plan.
Once an Interface/IP Group is added to one bill plan, the specific interface/IP Groups does not get
displayed while creating other bill plans
Enter the mail ID/IDs to which the generated Bill report needs to be sent. Multiple mail IDs should be
separated by comma ","
inbound = [0.139 0.653 0.201 0.116 0.084 0.032 0.047 0.185 0.198 0.203 0.276 0.370 0.971
0.233 0.218 0.182 0.169 0.126 0.131 0.157]
outbound = [1.347 1.435 1.229 0.523 0.438 0.231 0.347 0.689 0.940 1.248 1.385 1.427 3.988
1.265 1.221 1.013 0.992 0.874 0.896 1.002]
= [0.139 0.653 0.201 0.116 0.084 0.032 0.047 0.185 0.198 0.203 0.276 0.370 0.971 0.233 0.218
0.182 0.169 0.126 0.131 0.157 1.347 1.435 1.229 0.523 0.438 0.231 0.347 0.689 0.940 1.248
1.385 1.427 3.988 1.265 1.221 1.013 0.992 0.874 0.896 1.002]
Sorted_In & Out= [3.988 1.435 1.427 1.385 1.347 1.265 1.248 1.229 1.221 1.013 1.002 0.992
0.971 0.940 0.896 0.874 0.689 0.653 0.523 0.438 0.370 0.347 0.231 0.276 0.233 0.218 0.203
0.201 0.198 0.185 0.182 0.169 0.157 0.139 0.131 0.126 0.116 0.084 0.047 0.032]
Sorted In and Out contains set contains 40 samples--5% of 40 is 2, so discarding the top 5% means we
must discard the top two samples from the data set. We are now left with:
Sorted_In & Out= [1.427 1.385 1.347 1.265 1.248 1.229 1.221 1.013 1.002 0.992 0.971 0.940
0.896 0.874 0.689 0.653 0.523 0.438 0.370 0.347 0.231 0.276 0.233 0.218 0.203 0.201 0.198
0.185 0.182 0.169 0.157 0.139 0.131 0.126 0.116 0.084 0.047 0.032]
The highest sample from remaining data set is the 95th percentile value for the originating set. So we
obtain the following value:
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inbound = [0.139 0.653 0.201 0.116 0.084 0.032 0.047 0.185 0.198 0.203 0.276
0.370 0.971 0.233 0.218 0.182 0.169 0.126 0.131 0.157]
outbound = [1.347 1.435 1.229 0.523 0.438 0.231 0.347 0.689 0.940 1.248 1.385
1.427 3.988 1.265 1.221 1.013 0.992 0.874 0.896 1.002]
sorted_in = [0.971 0.653 0.370 0.276 0.233 0.218 0.203 0.201 0.198 0.185 0.182
0.169 0.157 0.139 0.131 0.126 0.116 0.084 0.047 0.032]
sorted_out = [3.988 1.435 1.427 1.385 1.347 1.265 1.248 1.229 1.221 1.013
1.002 0.992 0.940 0.896 0.874 0.689 0.523 0.438 0.347 0.231]
Each sample set contains 20 samples--5% of 20 is 1, so discarding the top 5% means we must discard
he top sample from each data set. We are now left with:
remaining_in = [0.653 0.370 0.276 0.233 0.218 0.203 0.201 0.198 0.185 0.182
0.169 0.157 0.139 0.131 0.126 0.116 0.084 0.047 0.032]
remaining_out = [1.435 1.427 1.385 1.347 1.265 1.248 1.229 1.221 1.013 1.002
0.992 0.940 0.896 0.874 0.689 0.523 0.438 0.347 0.231]
The highest sample from each remaining data set is the 95th percentile value for the originating set. So,
for each set, above, we obtain the following values:
The higher of the two computed 95th percentile values becomes the final 95th percentile value used for
billing:
The "Bill Plan List" tab lets you create a new bill plan. To create a bill plan, click on the "Add Plan" tab.
The Fields and their description are given below.
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Field Description
Bill Plan Enter the name you wish to assign for this bill plan
Bill Plan Describe the plan for detailed understanding and for future reference
Description*
Bill Type Select "Volume"
Base Volume Enter the base volume in bytes
Base Cost Select the currency from the drop-down box and enter the cost
Additional Enter the additional volume in bytes
Volume*
Additional Cost* Enter the cost for additional usage
Data transfer Select one of the three options from the drop-down box.
calculation Selecting "Download" will take only downloaded data for billing.
Selecting "Upload" will take only uploaded data for billing.
Selecting "Download & Upload" will take both uploaded and downloaded data
for billing.
Alert Checking this box will activate threshold based alerting. This will send alerts, if the user
specified threshold value has been exceeded.
Billing Period Lets you select the option as quarterly or monthly. Incase you select the billing plan as
quarterly, the bill will be generated quartely on the dateyou specify in the "Bill generation
date" option. Incase you select the billing plan as monthly, the bill will be generated on a
monthly basis on the date you specify in the "Bill generation date" option.
Bill Enter the date on which you want the bill to be generated either on monthly basis or
Generation quartely basis.
Date
* - optional fields. Other fields are mandatory.
Associated To
This has the list of Routers/interfaces and IP groups. You can select the interfaces and/or the IP groups
that is associated with this plan.
Once an Interface/IP Group is added to one bill plan, the specific interface/IP Groups does not
get displayed while creating other bill plans
Enter the mail ID/IDs to which the generated Bill report needs to be sent. Multiple mail IDs should be
separated by comma "," The email subject can also be customized as per the user requirement.
On-Demand Billing
Bills can be generated on demand. By clicking on "OnDemand" for a particular bill plan in the bill plan list,
a bill can be generated for the time period from the beginning of the billing cycle to the current date.
Bill plans can be edited by clicking Bill plans list and editing any particular bill as the need may be.
An interface/IP group can be added during any point of the billing cycle. The bill will be generated for this
interface/IP group during the mentioned billing date for the billing plan.
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When an Intereface/IP group is removed from a bill plan, the bill for that interface is generated at the
same instant.
Editing base speed / volume, base cost, additional speed / volume, additional cost, billing
calculation (95th Percentile / Data transfer) will take effect only from the next billing cycle.
Editing email ID and threshold alerting will take effect at the same time.
"Billing period" and "Bill generation date" CANNOT be changed. When the interfaces/ IP
groups are unmanaged/ deleted, bill is generated for the interface or IP groups at that instant. If
you modify the cost in the bill plan, It will be effected from the next billing cycle and NOT at that
instant.
Deleting a bill plan will lead to deletions of all the reports generated by the particular bill plan.
Reports
Available plans
You can view all the plans or any one plan by selecting the suitable option from the drop-down box. By
default the "report" page shows only the recent report of all the bill plans. If you want to view all the
generated reports for a particular bill plan, select the bill plan from the drop-down box, next to "available
plans". The reports are arranged with the most recent report on top.
Show details
By clicking on "show details" a pop up window opens, wherein you can view a speed-time graph.This
shows all the bills generated for the particular interface.The report in can be generated in PDF format by
clicking on "PDF" and you can view the data at 5 minutes interval by clicking on the "Data points"
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NBAR
NBAR Reporting
What is NBAR?
NBAR (Network Based Application Recognition) is an intelligent classification engine in Cisco IOS
Software that can recognize a wide variety of applications like Web-based and client/server applications.
It can analyze & classify application traffic in real time. NBAR is supported in most Cisco switches and
routers and this information is available via SNMP. Click here to view the list of protocols that are
recognized by NBAR.
NBAR, by adding intelligent network classification to your infrastructure, helps in ensuring that the
network bandwidth is used efficiently by working with QoS(Quality Of Service ) feature. With NBAR,
network-traffic classification becomes possible and by this we can know how much of say , HTTP traffic is
going on. By knowing this, QoS standards can be set. Unlike NetFlow, which relies on port & protocol for
application categorization, NBAR performs a deep-packet inspection and allows you to recognize
applications that use dynamic ports. Also, the NBAR approach is useful in dealing with malicious software
using known ports to fake being "priority traffic", as well as non-standard applications using non-
determinaly ports.
You will first have to check whether your router supports NBAR. Please visit here to know about the
Platforms & IOS that support NBAR. NBAR can be enabled only on those interfaces which are identified
by NetFlow Analyzer.
If your router supports NBAR, then you will have to enable NBAR on each of the interface that you want
to collect NBAR statistics.
The following is a set of commands issued on a router to enable NBAR on the FastEthernet 0/1 interface.
router#enable
Password:*****
router#configure terminal
router-2621(config)#ip cef
router-2621(config)#interface FastEthernet 0/1
router-2621(config-if)#ip nbar protocol-discovery
router-2621(config-if)#exit
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router-2621(config)#exit
router-2621(config)#show ip nbar protocol-discovery
Please note that the part in red has to be repeated for each interface individually.
Alternately, you may check the router's NBAR supported status and also enable NBAR on the interfaces
from the NetFlow Analyzer's NBAR Configuration page. The steps to enable from User Interface are:
1. Under NBAR enabled interfaces : You will first have to enable NBAR on an interface before you
can start collecting NBAR data. This step allows you to enable NBAR on the interface. Enabling
NBAR on the interface is done through SNMP and requires SNMP write community.
1. Use the "Click Here" link to enable NBAR on Interfaces.
2. Set SNMP Read Community, SNMP Write Community & the Port, in case you
want to alter the default parameters. The values given during installation are
prepopulated in the screen.
3. Click on "Check Status" to see if the interfaces on the router have NBAR enabled
on them. Click on "Check all Status" at the top of the window to know the NBAR
support status of all the interfaces (under various routers). At the end of the
status check a message is displayed at the bottom of the window( of each router
pane). If NBAR has been enabled on the interfaces then the message " Success
: NBAR status of the interfaces updated" is displayed. If the Check Status
operation didnt succeed, due to SNMP error or Request Time-Out, then the
message "SNMP Error : NBAR status of the interfaces not updated" is displayed.
Also NBAR support is displayed as 'Yes' or 'Unknown' under the router name as
the case may be.
In the right pane the status of each interface is shown under "NBAR
Status". If NBAR is enabled on all interfaces then the status is shown as
"Enabled" against each of the interfaces in that router.
4. Select the interfaces you want NBAR to be enabled on(which are currently not
enabled).
5. Click on "Enable NBAR".
6. If NBAR is enabled on the interface then the status will be displayed as
"Enabled" against each of the selected interfaces. If NBAR cannot be enabled on
the interface then the status will be displayed in red (Unknown or Disabled).
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The following is a set of commands issued on a router to disable NBAR on the FastEthernet 0/1 interface.
router#enable
Password:*****
router#configure terminal
router-2621(config)#interface FastEthernet 0/1
router-2621(config-if)#no ip nbar protocol-discovery
router-2621(config-if)#exit
router-2621(config)#exit
Please note that the part in red has to be repeated for each interface individually.
1. Under NBAR enabled interfaces: This step allows you to disable NBAR on the interface.
Disabling NBAR on the device is done through SNMP and requires you to provide the SNMP
write community.
1. Click on "Modify Interfaces".
2. Set SNMP Read Community, SNMP Write Community & the Port, in case it is not
already set.
3. Select the interfaces on which you want to disable NBAR and click on "Disable
NBAR".
4. If NBAR is disabled on the interface then the status will be displayed as
"Disabled" against each of the selected interfaces. If NBAR cannot be disabled
on the interface then the status will be displayed in red (Unknown or Enabled).
Polling
What is Polling - The process of sending the SNMP request periodically to the device to retrieve
information ( Traffic usage/ Interface Statistics in this case ) is termed polling. A low polling interval (of say
5 minutes) gives you granular reports but may place an increased load on your server if you poll large
amount of interfaces. Time out value needs to be set to a higher value in case your routers are at remote
locations.
After NBAR has been enabled on select interfaces the polling can be started on those interfaces.
Start Polling
Polling can be done on those interfaces on which NBAR has been enabled earlier.Please do the following
to start polling on an interface:
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3. Set the Polling Parameters - the Polling Interval & the Time Out. The Polling interval
decides the frequency at which the NetFlow Analyzer server will poll the device. Time out
is the amount of time for which NetFlow Analyzer server waits for the SNMP response
from the device.
4. Click "Update" to update the Polling Parameters.
Stop Polling
The default NBAR data storage period is 2 months. You can change the storage period from Raw Data
Settings under Settings page.
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NBAR Report
The NBAR Report tab lists the various applications in your network and their percentage of the total
traffic for the selected time period. The default view shows the NBAR Application - In Report. This
report shows the distribution of traffic application-wise.
Choose between IN and OUT to display the application-wise distribution of incoming or outgoing traffic
respectively.
The Time Period box lets you choose between last hour, last day, last week, last month, and last quarter's
traffic graphs. The From and To boxes let you choose custom time periods for the graphs. Use the
icon to select the date and time easily. The time period for these graphs is based on the current system
time. Once you select the desired date and time, click the Show button to display the appropriate
application traffic report.
The table below the graph shows the distribution of traffic per application. You can see what application
caused how much traffic, and how much of the total bandwidth was occupied by that application.
Click"Supported Applications" link to see the list of supported applications, in a new window.
Choose between IN and OUT to display the protocol-wise distribution of incoming or outgoing traffic
respectively.
The pie chart below shows what percentage of bandwidth is being used by each Application. The
icon above the pie chart lets you see the pie chart enlarged in a new window. From here, you can the
export as a PDF, CSV file or email the report by going to the "Actions" button on top and selecting as per
your requirement
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NBAR supports a wide range of network protocols.The following list shows some of the supported
protocols:
1. Peer-to-Peer Protocols
2. VoIP Protocols
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Platforms & Cisco IOS Versions that currently support CISCO-NBAR-PROTOCOL-DISCOVERY-MIB are
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If a router supports flexible netflow (FNF), then the NBAR data can be collected without polling. To do so,
The FNF/NBAR feature is easily enabled by conguring an additional "application name" field in the flow
record configuration sub-mode.
This may be configured as a key field under the "match" keyword, or as a non-key field under the
"collect" keyword.
The flow record is then configured in flow monitors, and the flow monitors configured on interfaces as
usual for Flexible NetFlow.
Example:
The following example uses Network Based Application Recognition (NBAR) to create different flows for
each application seen between any two IP hosts by applying a flow monitor having a flow record that
collects the application name as a key field.
This sample starts in global configuration mode:
!
flow record rm_1
match application name
match ipv4 source address
match ipv4 destination address
collect interface input
collect interface output
collect counter packets
!
flow monitor mm_1
record rm_1
!
interface FastEthernet0/0
ip address 172.16.2.2 255.255.255.0
ip flow monitor mm_1 input
!
end
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CBQoS
What is CBQoS ?
CBQoS (Class Based Quality of Service) is a Cisco feature set that is part of the IOS 12.4(4)T and above.
This information is retrieved using SNMP and provides information about the QoS policies applied and
class based traffic patterns within an enterprise's network.
Typically, networks operate on the basis of best-effort delivery, in which all traffic has equal priority and
an equal chance of being delivered. When congestion results, all traffic has an equal chance of being
dropped. QoS selects network traffic, prioritizes it according to its relative importance, and uses
congestion avoidance to provide priority-indexed treatment; CBQoS can also limit the bandwidth used by
network traffic. CBQoS can make network performance more predictable and bandwidth utilization more
effective. Network administrators implement CBQoS policies to ensure that their business-critical
applications receive the highest priority on the network. CBQoS provides you in depth visibility into the
policies applied on your links and the traffic patterns in your various class of traffic. The pre-policy, post-
policy and drops in different traffic class along with the queuing status enables you to validate the
efficiency of your QoS settings.
Initially CBQoS has to be enabled on the router manually. Further, policies have to be defined on the
router. Usually, Traffic Policies are dependent on the type of the enterprise and its business needs.(
heavy voice traffic, heavy document transfer, heavy streaming video traffic etc ). The policy (classification
) can be done on the basis of Class Maps and Policy Maps.
A class map is a mechanism that you use to isolate and name a specific traffic flow (or class) from all
other traffic. The class map defines the criterion used to match against a specific traffic flow to further
classify it; the criteria can include matching the access group defined by the ACL or matching a specific
list of DSCP or IP precedence values. If you have more than one type of traffic that you want to classify,
you can create another class map and use a different name. After a packet is matched against the class-
map criteria, you can specify the QoS actions via a policy map. A policy map specifies the QoS actions for
the traffic classes. Actions can include trusting the CoS or DSCP values in the traffic class; setting a
specific DSCP or IP precedence value in the traffic class; or specifying the traffic bandwidth limitations
and the action to take when the traffic is out of profile. Before a policy map can be effective, you must
attach it to an interface.
After a packet is classified and has an internal DSCP value assigned to it, the policing and marking
process has to be done. Policing involves creating a policy that specifies the bandwidth limits for the
traffic. Packets that exceed the limits are out of profile or nonconforming. Each policer specifies the action
to take for packets that are in or out of profile. These actions, carried out by the marker, include passing
through the packet without modification, dropping the packet, or marking down the packet with a new
DSCP value that is obtained from the configurable policed-DSCP map.
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Under the QoS Configuration tab the interfaces that have policies applied on them are displayed along
with the router names and specific IN and OUT Policies. To facilitate the NetFlow Analyzer application to
recognize the policies applied at each router level, click on the icon. This invokes a new
window with the List of all routers, along with their Read Community & Port details. By clicking on "Check
Status" or "Check All Status" it is possible to fetch the policy details from the router about each individual
interface.
Once the policy details have been fetched from the routers the following message is displayed: "Policy
Details Updated". If any policy is not found the the "Not Available" message is displayed.
After setting the policies on the router and fetching the policy details polling can be started. Click on the
"Modify Interfaces" button to select/unselect the interfaces on which polling has to be done. The Polling
Parameters namely Polling Interval and Time Out can also be modified. The Polling interval can take any
value from 5, 10, 15, 25, 30, 60. Time Out can take values from 5, 10, 15. After selecting/unselecting the
list of interfaces on which Polling has to be done and after the Polling Parameters have been set click on
"Update" to start the polling action.
To create a traffic class, use the class-map command. The syntax of the class-map command is as
follows:
class-map [match-any | match-all] class-name
no class-map [match-any | match-all] class-name
The match-all and match-any Keywords
The match-all and match-any keywords need to be specified only if more than one match criterion is
configured in the traffic class.
The match-all keyword is used when all of the match criteria in the traffic class must be met in order for a
packet to be placed in the specified traffic class.
The match-any keyword is used when only one of the match criterion in the traffic class must be met in
order for a packet to be placed in the specified traffic class.
If neither the match-all nor match-any keyword is specified, the traffic class will behave in a manner
consistent with match-all keyword.
The match not command, rather than identifying the specific match parameter to use as a match
criterion, is used to specify a match criterion that prevents a packet from being classified as a member of
the class. For instance, if the match not qos-group 6 command is issued while you configure the traffic
class, QoS group 6 becomes the only QoS group value that is not considered a successful match
criterion. All other QoS group values would be successful match criteria.
Procedure
To create a traffic class containing match criteria, use the class-map command to specify the traffic class
name. Then use one or more match commands to specify the appropriate match criteria. Packets
matching the criteria you specify are placed in the traffic class.
In the following steps, a number of match commands are listed. The specific match commands
available vary by platform and Cisco IOS release. For the match commands available, see the
Cisco IOS command reference for the platform and Cisco IOS release you are using.
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Configuration steps
Command or Action Purpose
Step 1 Router> enable Enables privileged EXEC mode.
Step 2 Router # configure terminal Enters global configuration mode.
Step 3 Router(config)# class-map [match-all | Creates a class to be used with a class map,
match-any] class-name and enters class-map configuration mode.
The class map is used for matching packets
to the specified class.
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Command or Action Purpose
Step 14 Router(config-cmap)# match ip rtp starting- (Optional) Configures a class map to use the
port-number port-range Real-Time Protocol (RTP) protocol port as
the match criterion.
Step 15 Router(config-cmap)# match mpls (Optional) Configure a class map to use the
experimental mpls-values specified value of the Multiprotocol Label
Switching (MPLS) experimental (EXP) field
as a match criterion.
Step 16 Router(config-cmap)# match mpls (Optional) Matches the MPLS EXP value in
experimental topmost values the topmost label.
Step 17 Router(config-cmap)# match not match- (Optional) Specifies the single match criterion
criteria value to use as an unsuccessful match
criterion.
Step 18 Router(config-cmap)# match packet length Optional) Specifies the Layer 3 packet length
{max maximum-length-value in the IP header as a match criterion in a
[min minimum-length-value] class map.
| min minimum-length-value
[max maximum-length-value]}
Step 19 Router(config-cmap)# match port-type {routed | switched} (Optional) Matches traffic
{routed | switched} on the basis of the port type for a class map.
Step 20 Router(config-cmap)# match [ip] precedence (Optional) Identifies IP precedence values as
precedence-value [precedence-value match criteria.
precedence-value precedence-value]
Step 21 Router(config-cmap)# match protocol (Optional) Configures the match criteria for a
protocol-name class map on the basis of the specified
protocol.
Step 26 Router(config-cmap)# match protocol rtp (Optional) Configures NBAR to match Real-
[audio | video | payload-type payload-string] Time Transfer Protocol (RTP) traffic.
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Configuration steps
Command or Action Purpose
Step 27 Router(config-cmap)# match qos-groupqos- qos-group-value (Optional) Identifies a
group-value specific QoS group value as a match
criterion.
Step 28 Router(config-cmap)# match source- (Optional) Uses the source MAC address as
address mac address-destination a match criterion.
Step 29 Router(config-cmap)# match start {l2-start | (Optional) Configures the match criteria for a
l3-start} offset number size number {eq | class map on the basis of the datagram
neq | gt | lt | range range | regex string} header (Layer 2) or the network header
{value [value2] | [string]} (Layer 3).
Step 30 Router(config-cmap)# match tag {tag-name} (Optional) Specifies tag type as a match
criterion.
Step 31 Route(config-cmap)# exit (Optional) Exits class-map configuration
mode.
To configure a traffic policy (sometimes also referred to as a policy map), use the policy-map command.
The policy-map command allows you to specify the traffic policy name and also allows you to enter
policy-map configuration mode (a prerequisite for enabling QoS features such as traffic policing or traffic
shaping).
After using the policy-map command, use the class command to associate the traffic class (created in
the "Creating a Traffic Class" section) with the traffic policy.
class class-name
no class class-name
For the class-name argument, use the name of the class you created when you used the class-map
command to create the traffic class (Step 3 of the "Creating a Traffic Class" section).
After entering the class command, you are automatically in policy-map class configuration mode. The
policy-map class configuration mode is the mode used for enabling the specific QoS features.
Procedure
To create a traffic policy (or policy map) and enable one or more QoS features, perform the following
steps.
This procedure lists many of the commands you can use to enable one or more QoS features.
For example, to enable Class-Based Weighted Fair Queuing (CBWFQ), you would use the
bandwidth command. Not all QoS features are available on all platforms or in all Cisco IOS
releases. For the features and commands available to you, see the Cisco IOS documentation
for your platform and version of Cisco IOS software you are using.
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Configuration Steps
Command or Action Purpose
Step 1 Router> enable Enables privileged EXEC mode.
Step 2 Router# configure terminal Enters global configuration mode.
Step 3 Router(config)# policy-map policy- Creates or specifies the name of the traffic policy
name and enters policy-map configuration mode.
Step 4 Router(config-pmap)# class {class- Specifies the name of a traffic class (previously
name |class-default} created in the "Creating a Traffic Class" section)
and enters policy-map class configuration mode.
Use one or more of the following commands to enable the specific QoS feature you want to
use.
Step 5 Router(config-pmap-c)# bandwidth (Optional) Specifies a minimum bandwidth
{bandwidth-kbps | percent percent } guarantee to a traffic class in periods of congestion.
A minimum bandwidth guarantee can be specified
in kbps or by a percentage of the overall available
bandwidth.
Step 6 Router(config-pmap-c)# fair-queue (Optional) Specifies the number of queues to be
number-of-queues reserved for a traffic class.
Step 7 Router (config-pmap-c)# police bps (Optional) Configures traffic policing.
[burst-normal][burst-max] conform-
action action exceed-action action
[violate-action action]
Step 8 Router(config-pmap-c)# priority (Optional) Gives priority to a class of traffic
{bandwidth-kbps | percent percentage} belonging to a policy map.
[burst]
Step 9 Router(config-pmap-c)# queue-limit (Optional) Specifies or modifies the maximum
number-of-packets number of packets the queue can hold for a class
configured in a policy map.
Step 10 Router(config-pmap-c)# random-detect (Optional) Enables Weighted Random Early
[dscp-based | prec-based] Detection (WRED) or distributed WRED (DWRED).
Step 11 Router(config-pmap-c)# set atm-clp (Optional) Sets the cell loss priority (CLP) bit when
a policy map is configured.
Step 12 Router(config-pmap-c)# set cos {cos- (Optional) Sets the Layer 2 class of service (CoS)
value | from-field [table table-map- value of an outgoing packet.
name]}
Step 13 Router(config-pmap-c)# set discard- (Optional) Marks a packet with a discard-class
class value value.
Step 14 Router(config-pmap-c)# set [ip] dscp (Optional) Marks a packet by setting the
{dscp-value | from-field [table table- differentiated services code point (DSCP) value in
map-name]} the type of service (ToS) byte.
Step 15 Router(config-pmap-c)# set fr-de (Optional) Changes the discard eligible (DE) bit
setting in the address field of a Frame Relay frame
to 1 for all traffic leaving an interface.
Step 16 Router(config-pmap-c)# set (Optional) Sets the precedence value in the packet
precedence {precedence-value | from- header.
field [table table-map-name]}
Step 17 Route(config-pmap-c)# set (Optional) Designates the value to which the MPLS
mpls experimental value bits are set if the packets match the specified policy
map.
Step 18 Router (config-pmap-c)# set qos-group (Optional) Sets a QoS group identifier (ID) that can
{group-id | from-field [table table-map- be used later to classify packets.
name]}
Step 19 Router(config-pmap-c)# service-policy (Optional) Specifies the name of a traffic policy
policy-map-name used as a matching criterion (for nesting traffic
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Configuration Steps
Command or Action Purpose
policies [hierarchical traffic policies] within one
another).
Step 20 Router(config-pmap-c)# shape (Optional) Shapes traffic to the indicated bit rate
{average | peak } mean-rate [burst-size according to the algorithm specified.
[excess-burst-size ]]
Step 21 Router(config-pmap-c)# exit (Optional) Exits policy-map class configuration
mode.
To attach a traffic policy to an interface, use the service-policy command. The service-policy command
also allows you to specify the direction in which the traffic policy should be applied (either on packets
coming into the interface or packets leaving the interface).
Procedure
Depending on the platform and Cisco IOS release you are using, a traffic policy can be attached
to an ATM permanent virtual circuit (PVC) subinterface, a Frame Relay data-link connection
identifier (DLCI), or another type of interface.
Multiple traffic policies on tunnel interfaces and physical interfaces are not supported if the
interfaces are associated with each other. For instance, if a traffic policy is attached to a tunnel
interface while another traffic policy is attached to a physical interface with which the tunnel
interface is associated, only the traffic policy on the tunnel interface works properly.
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To display and verify the information about a traffic class or traffic policy, perform the following steps.
Once Polling has been started, reports can be viewed under the CBQoS tab. Reporting is available in
terms of Volume of Traffic, Number of Packets, Traffic Speed and Queue. The pre-policy, post-policy and
drops in different traffic class along with the queuing status enables you to validate the efficiency of your
QoS settings.Individual graphs are displayed for Pre Policy, Post Policy and Dropped. Pre Policy refers to
the state before the CBQoS policy was applied. Post Policy refers to the state after the CQoS policy is
applied. Dropped gives information on the packets that are dropped as a result of applying the policies.
CBQoS reports can be exported as PDF, or can be mailed by going to "Actions" and clicking on the
necessary action.
Based on these information suitable correction can be done to the policies to make it best suit the
business goals of the organization.
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Now NetFlow Analyzer lets you to create child policies under parent policies.
To configure a traffic policy (sometimes also referred to as a policy map), use the policy-map command.
The policy-map command allows you to specify the traffic policy name and also allows you to enter
policy-map configuration mode (a prerequisite for enabling QoS features such as traffic policing or traffic
shaping).
Associate the Traffic Policy with the Traffic Class
After using the policy-map command, use the class command to associate the traffic class (created in
the "Creating a Traffic Class" section) with the traffic policy.
class class-name
no class class-name
For the class-name argument, use the name of the class you created when you used the class-map
command to create the traffic class (Step 3 of the "Creating a Traffic Class" section).
After entering the class command, you are automatically in policy-map class configuration mode. The
policy-map class configuration mode is the mode used for enabling the specific QoS features.
Procedure
To create a traffic policy (or policy map) and enable one or more QoS features, perform the following
steps.
This procedure lists many of the commands you can use to enable one or more QoS features. For
example, to enable Class-Based Weighted Fair Queuing (CBWFQ), you would use the bandwidth
command. Not all QoS features are available on all platforms or in all Cisco IOS releases. For the
features and commands available to you, see the Cisco IOS documentation for your platform and
version of Cisco IOS software you are using.
Configuration Steps
Command or Action Purpose
Step 1 Router> enable Enables privileged EXEC mode.
Step 2 Router# configure terminal Enters global configuration mode.
Step 3 Router(config)# policy-map policy- Creates or specifies the name of the traffic policy
name and enters policy-map configuration mode.
Step 4 Router(config-pmap)# class {class- Specifies the name of a traffic class (previously
name |class-default} created in the "Creating a Traffic Class" section)
and enters policy-map class configuration mode.
Use one or more of the following commands to enable the specific QoS feature you want to
use.
Step 5 Router(config-pmap-c)# bandwidth (Optional) Specifies a minimum bandwidth
{bandwidth-kbps | percent percent } guarantee to a traffic class in periods of
congestion. A minimum bandwidth guarantee can
be specified in kbps or by a percentage of the
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Configuration Steps
Command or Action Purpose
overall available bandwidth.
Step 6 Router(config-pmap-c)# fair-queue (Optional) Specifies the number of queues to be
number-of-queues reserved for a traffic class.
Step 7 Router (config-pmap-c)# police bps (Optional) Configures traffic policing.
[burst-normal][burst-max] conform-
actionaction exceed-actionaction
[violate-action action]
Step 8 Router(config-pmap-c)# (Optional) Gives priority to a class of traffic
priority{bandwidth-kbps | percent belonging to a policy map.
percentage} [burst]
Step 9 Router(config-pmap-c)# queue-limit (Optional) Specifies or modifies the maximum
number-of-packets number of packets the queue can hold for a class
configured in a policy map.
Step 10 Router(config-pmap-c)# random-detect (Optional) Enables Weighted Random Early
[dscp-based | prec-based] Detection (WRED) or distributed WRED (DWRED).
Step 11 Router(config-pmap-c)# set atm-clp (Optional) Sets the cell loss priority (CLP) bit when
a policy map is configured.
Step 12 Router(config-pmap-c)# set cos{cos- (Optional) Sets the Layer 2 class of service (CoS)
value | from-field [table table-map- value of an outgoing packet.
name]}
Step 13 Router(config-pmap-c)# set discard- (Optional) Marks a packet with a discard-class
class value value.
Step 14 Router(config-pmap-c)# set [ip] dscp (Optional) Marks a packet by setting the
{dscp-value | from-field [table table- differentiated services code point (DSCP) value in
map-name]} the type of service (ToS) byte.
Step 15 Router(config-pmap-c)# set fr-de (Optional) Changes the discard eligible (DE) bit
setting in the address field of a Frame Relay frame
to 1 for all traffic leaving an interface.
Step 16 Router(config-pmap-c)# set (Optional) Sets the precedence value in the packet
precedence{precedence-value | from- header.
field [table table-map-name]}
Step 17 Route(config-pmap-c)# set (Optional) Designates the value to which the MPLS
mpls experimental value bits are set if the packets match the specified policy
map.
Step 18 Router (config-pmap-c)# set qos- (Optional) Sets a QoS group identifier (ID) that can
group{group-id | from-field [table table- be used later to classify packets.
map-name]}
Step 19 Router(config-pmap-c)# service-policy (Optional) Specifies the name of a traffic policy
policy-map-name used as a matching criterion (for nesting traffic
policies [hierarchical traffic policies] within one
another).
Step 20 Router(config-pmap-c)# shape (Optional) Shapes traffic to the indicated bit rate
{average | peak } mean-rate [burst-size according to the algorithm specified.
[excess-burst-size ]]
Step 21 Router(config-pmap-c)# exit (Optional) Exits policy-map class configuration
mode.
Traffic policy can be nested with another traffic policy using the service-policy command, called as
Hierarchical traffic policy.The policy which holds another policy is the parent policy and the nested one
is called child policy.
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User Management
The User Management option lets you manage different users with varying access privileges. You can
assign different users to different device groups and IP groups, and allow them to manage the assigned
groups exclusively. You can choose from three types of users in NetFlow Analyzer - Administrator,
Operator, and Guest. You can create any number of users of each type, and assign them to any number
of device groups and IP groups.
On the User Management page, click the Add button to add a new user. Fill in the following fields and
click the Add User button to create this user.
Field Description
User Name Enter the unique user name for the user. This name will be used to log in to the NetFlow
Analyzer web client.
Password, Enter a password for this user. The password should be at least 6 characters
Retype long, and all characters are allowed.
Password
Access Select the Access Level for the user. Remember that access levels will be
Level available depending on your own access permissions. For example, if you have
logged in as an Administrator, all three access levels will be available in the
Access Level options box.
Available Select the device groups to assign to this user and move them to the Selected Groups.
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Groups
Available IP Select the IP groups to assign to this user and move them to the Selected IP Groups.
Groups
Click on the user name at any time on the User Management page to view the corresponding user
name, access level, and assigned device groups and IP groups.
Only an Administrator user can reset the password of any other user. To assign a new password to a
user, click on the icon or the Assign New link.
Enter a new password, confirm it, and click the Update button for the new password to take effect.
If you have logged in as an Admin user, you can change your own password in the same way as described
above. If you have logged in as an Operator user or a Guest user you can change your password by
selecting the Change Password option in the Admin Operations menu.
You can only modify the device groups and IP groups which have been assigned to the user. You cannot
modify the user name or the access level, irrespective of your own access level.
Once you are done, click the Update button to save your changes.
Deleting a User
Click the icon against a user name to delete the respective user. Once a user is deleted, all details of
this user are permanently deleted.
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License Management
The License Management option lets you manage the interfaces exporting NetFlow data to NetFlow
Analyzer, depending on the license that you have purchased.
The options visible under the Admin Operations menu depend on the user level you have logged in as.
Look up User Management to know more about user levels and the respective admin operations allowed.
The status box at the top of the page indicates the type of license currently applied, the total number of
interfaces currently managed, and the number of days remaining for the license to expire.
The Router List shows all the routers and interfaces from which NetFlow exports are received, and
whether they are managed or not.
Managing a router/interface
To select the router and all its interfaces check the checkbox next to the router name. To select a specific
interface, check the checkbox next to the interface name.
Once you have selected the required interfaces, click the Manage button to manage these interfaces.
This means that flows received from these interfaces will be processed by NetFlow Analyzer, and traffic
graphs and reports can be generated.
The maximum number of interfaces that can be managed, depends on the current license applied.
Unmanaging a router/interface
To select the router and all its interfaces check the checkbox next to the router name. To select a specific
interface, check the checkbox next to the interface name.
Click the Unmanage button to unmanage these interfaces. This means that flows received from these
interfaces will be dropped by NetFlow Analyzer. Once unmanaged, these interfaces will not be seen on
the Dashboard or be listed in device groups. However they will still be listed in the Router List in the
License Management page.
Deleting a router/interface
To select the router and all its interfaces check the checkbox next to the router name. To select a specific
interface, check the checkbox next to the interface name.
Click the Delete button to delete these interfaces. This means that these interfaces are completely
removed from all screens of the NetFlow Analyzer client.
However, if flows are still being sent from these interfaces to NetFlow Analyzer, they will reappear in the
Dashboard. To prevent this, you need to disable NetFlow export from those interfaces.
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If a NetFlow packet is received from a new interface, and the number of interfaces presently managed is
less than that allowed in the current license, this interface is listed under Router List on the Dashboard
with a message saying new flows have been received. You need to then click the License Management
option and change this interface's status to Managed in order to include this interface in the list of
managed interfaces, and also generate traffic graphs and reports for the same.
If a NetFlow packet is received from a new interface, and the number of interfaces presently managed is
equal to that allowed in the current license, you need to either unmanage any other managed interfaces,
and then manage this interface, or leave this interface in New status. In any case graphs and reports can
be generated only for managed interfaces.
At any time you can buy more licenses by clicking on the Buy Online image.
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Change Password
The Change Password option lets you change your own password for logging in to NetFlow Analyzer.
This is available as a separate option in the Admin Operations menu, for users logged in as Operator or
Guest. For Admin users, the password can be changed from the User Management page itself.
Enter the new password, confirm it, and click the Update button to save your changes.
Enter the new password when you log in again into NetFlow Analyzer. Your present session will not be
terminated until you explicitly log out or your session expires.
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Add-ons
NetFlow Analyzer Add-on
NetFlow Analyzer offers add-on features to specific monitoring and managment needs. Add-ons from
NetFlow Analyzer are enabled on applying a registered license.
• IPSLA
• Cisco IOS IPSLA feature gives network administrators the ability to analyze performance metrics
of IP applications and services over Internet and other remote connectivity links. Users can
ensure application delivery based on the statistics provided by Cisco IPSLA. NetFlow Analyzer
currently provides the following reports based on Cisco IPSLA:
o VoIP Monitoring: Cisco IPSLA based VoIP monitoring allows users to test their links on
its ability to carry voice traffic. The VoIP monitor can report on jitter, latency and packt
loss for voice traffic on the links as well as give a Mean Opinion Score (MoS) report about
the transmission.
o WAN RTT Monitoring: Cisco IPSLA based WAN RTT allows users to test their links for
the ability to carry data traffic. The WAN RTT feature reports on latency, SLA violation
trends, and
Advanced security Analytics Module(ASAM) helps you safeguard your network with zero-day
security analytics. ASAM offers continuous network security monitoring and anomaly detection
capabilities and helps you trouble shoot network incidents faster.
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VoIP Monitor
About VoIP Monitor
Cisco IPSLA monitor or VoIP monitor comes as an add-on feature in NetFlow Analyzer and requires
license to run. NetFlow Analyzer continuously monitors the key performance metrics of the VoIP network
to determine its health. The parameters measured include Jitter, Latency, Packet Loss etc.
Jitter: Jitter indicates a variation in delay between arriving packets (inter-packet delay variance). Users
often experience uneven gaps in speech pattern of the person talking on the other end, and sometimes
there are disturbing sounds over a conversation coupled with loss of synchronization etc.
Latency: The delay measured is the time taken for a caller's voice at the source site to reach the other
caller at the destination site is called as latency. Network latency contributes to delay in voice
transmission, resulting in huge gaps between the conversation and interruptions.
Packet Loss : Packet loss is a measure of the data lost during transmission from one resource to another
in a network. Packets are discarded often due to network latency.
MOS: The jitter codec determines the quality of VoIP traffic and each codec provides a certain quality of
speech. The Mean Opinion Score is a standard for measuring voice codecs and is measured in the scale
of 1 to 5 (poor quality to perfect quality). The quality of transmitted speech is a subjective response of the
listener.
How it works
NetFlow Analyzer primarily relies on Cisco's IP-SLA for monitoring the VoIP and the prerequisite therefore
is, that the device should be a Cisco Router and must have IPSLA agent enabled on it. From IOS
Version 12.3(14)T all Cisco routers support monitoring of VoIP QoS metrics.
Cisco's IPSLA, an active monitoring feature of Cisco IOS software, facilitates simulating and measuring
the above mentioned parameters to ensure that your SLAs are met.
Cisco IP SLA provides a UDP jitter operation where UDP packets are sent from the source device to a
destination device. This simulated traffic is used to determine the jitter, the round-trip-time, packet loss
and latency. This data is gathered for multiple tests over a specified period to identify how the network
performs at different times in a day or over a few days. The VoIP monitor gathers useful data that helps
determine the performance of your VoIP network, equipping you with the required information to perform
network performance assessment, troubleshooting, and continuous health monitoring.
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Prerequisites
When you want to test a link from your office to another location, you need a Cisco router ( IOS version
12.4 or later ) at each end.
Using NetFlow Analyzer, you can now monitor the voice and video quality of a 'call path'. Call path is the
WAN link between the router in your main office and the one in the branch office that you want to monitor.
Step 1 : Export NetFlow from the router in your LAN to NetFlow Analyzer. And make sure the SNMP
read and write community are configured properly, for that router.
Step 2: Enable SLA responder on the destination device you wish to monitor, Steps are detailed below.
a. Open a CLI session on the destination router and enable the EXEC mode as follows:
Router>enable
Router#configure terminal
d. Repeat the above steps for all the destination routers on which you want to monitor VoIP
performance.
a. Go to Modules-> VoIP Monitors->Configure VoIP Monitor-> Create New, and enter a name for
the monitor.
b. Select the source router from the list of routers discovered in NetFlow Analyzer, and select the
relevant interface.
c. Specify the destination router either by using the 'Search' option to pick from the discovered
routers, or use the 'Add' option to specify the IP address of the destination router and submit the
details.
d. You will see the summary of the monitor you are about to configure. Now click 'Apply to device' to
submit the details to the device. This will take few seconds to configure.
Refresh the page after few seconds to see the new monitor. The data will be collected every
hour, from the time you have configured.
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[or]
You can also create the VoIP monitor from the Router snapshot page. To do so, go to Router snapshot
page, click on Action tab and select Add VoIP Monitor. Enter the Monitor Name and Destination IP. Click
Submit to create the monitor or Click Advanced button to go to Create New VoIP Monitor page and follow
the steps from b to d given under Step 3.
To edit any of the configuration details, go to the respective template, make the changes and save the
details. When you create a new monitor, the updated values take effect. When the configuration is
complete, the router starts collecting the data at the specified frequency 60 seconds ( default value).
NetFlow Analyzer updates this statistics (collected data) every hour and the reports are generated after
one hour of configuration. Go through the FAQs section to understand QoS parameters.
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Define a template with the required VoIP settings to be used for monitoring performance. The VoIP
template comes with pre-populated default values. Incase you would like to effect some changes to the
values before initiating monitoring, make the changes as follows:
Destination Port - Specify the VoIP UDP port to which VoIP Monitor sends simulated traffic to generate
performance metrics. The default port number is set as 16384. You can specify a port in the range of
16384 - 32766.
Simulated VoIP Codec - The VoIP jitter codec decides the type of traffic that VoIP Monitor simulates
over your network.
Operation Frequency - The operation frequency is the frequency with which QoS metrics are collected
by the IP SLA agent on your network to determine performance.
Operation Timeout - The operation timeout is time to wait for the response from the responder /
destination device in msecs.
Type of service - The Type of Service octet allows you to set precedence levels for VoIP traffic of the IP
SLA operations.
MOS Advantage Factor - The advantage factor is a measure, on a scale of 0 to 20, of the willingness of
your VoIP network users to trade call quality for convenience
You can define a threshold template so that the VoIP performance parameters can be better suit your
company SLA's (Service Level Agreements). Alerts are triggered based on the thresholds configured so
that you can take corrective actions in time. Here are the steps to define a threshold template:
MOS Threshold : Configure the MOS threshold by specifying the upper and lower MOS range values in
the range of 1 to 5.
Jitter Threshold : Configure the jitter threshold in msecs with upper and lower threshold limits. The range
is from 0 to 6000 msecs.
Latency Threshold : Specify the delay allowed in msecs again in the range of 0 to 6000.
Packet Loss : Specify the number of packets that can be lost in transit.
Notification Profile : Select the required notification profile(s) in order to notify when the any threshold
rule is violated.
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ith VoIP Monitor you can view the top 10 call paths by MOS, Packet Loss, Jitter and Latency. This
provides you to have a quick view and react proactively. To view the top 10 call paths, follow the steps
given below:
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Both, the SNMP read and write community string needs to be set on the source router. The write
community is used to configure the IPSLA on the device while the read community is used by NetFlow
Analyzer to gather performance data from the router.
2. Why I am getting 'Source router SNMP write community may be wrong' error message?
NetFlow Analyzer uses SNMP to gather data from the Cisco IP SLA agent. This error is displayed when
wrong SNMP read / write community string is configured for the Source router of the VoIP Monitor in
NetFlow Analyzer.
To configure the correct SNMP write community string in NetFlow Analyzer, go to the snapshot page of
the source router and change the SNMP credentials by clicking on the 'Click here to change'
corresponding to the "Passwords" field. In the pop-up enter the appropriate credentials and submit it.
After successfully submitting the correct SNMP credentials, try to add the VoIP Monitor again for the
Source device (Modules > VoIP Monitor > Settings).
Enabling the IP SLAs Responder provides the details of packet loss statistics on the device sending IP
SLAs operations. IP SLAs Responder is enabled on the target router (rtr responder) before configuring a
Jitter operation.
4. Why are the VoIP metrics shown as zero or 'Not available' in NetFlow Analyzer?
You will see zero or 'not available' values when data is not collected for the monitored metrics. This can
be either due to incorrect SNMP read community configured, or of the Responder is not enabled on the
destination device. Make sure that the correct SNMP read community is configured and the SLA
Responder is enabled.
5.What are the critical parameters monitored to determine the VoIP QoS performance?
The monitored parameters include Latency, Jitter, Packet Loss, and MOS. The parameters are described
below for reference:
Jitter : Jitter is defined as a variation in the delay of received packets. Users often experience disturbing
sounds over a conversation coupled with loss of synchronization at times and is referred to as jitter. High
levels of jitter can result in some packets getting discarded and thereby impact the call quality. Ensuring a
jitter-free transmission to provide qualitative service depends on identifying the bottle-neck responsible for
the jitter, and acting on it to eliminate it. NetFlow Analyzer's VoIP monitoring feature helps you find the
problem and ensures maximum QoS on your VoIP network.
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Packet Loss : Packet loss is a measure of the data lost during transmission from one resource to
another in a network. Packets are discarded often due to network latency. Using NetFlow Analyzer, you
can monitor the packet loss and take corrective actions based on the information.
One way Latency: Latency (delay) is the time taken for a packet to reach the destination device. When
monitoring latency over VoIP, the delay measured is the time taken for a caller's voice at the source site
to reach the other caller at the destination site. Network latency contributes to delay in voice transmission,
resulting in huge gaps between the conversation and interruptions.
Round Trip Time: Round Trip Time is the time taken for a packet to reach the destination and again
comes back to the source device. The total time it takes for the round trip is measured in milliseconds.
MOS: The Mean Opinion Score is the key quality indicator of VoIP traffic quality. And is measured in the
scale of 1 to 5 (poor to excellent quality).
Codecs (Coder/Decoder) serve to encode voice/video data for transmission across IP networks. The
compression capability of a codec facilitates saving network bandwidth and it is therefore appropriate that
you choose the correct codec for your IP network. Here is a quick reference to the codecs with the
corresponding packets size and bandwidth usage:
Codec & Bit Operation Frequency Default Voice Bandwidth Bandwidth Bandwidth
Rate (Kbps) number of Payload MP or w/cRTP MP Ethernet
packets Size FRF.12 or FRF.12 (Kbps)
(Kbps) (Kbps)
G.711a/u 60 msecs by default. 1000 160 + 12 82.8 kbps 67.6 87.2
(64 kbps) You can specify in the RTP
range of 0 - 604800 bytes
G.729 msecs. 1000 20 + 12 26.8 kbps 11.6 31.2
(8 kbps) RTP
bytes
The bandwidth occupied depends on the codec selected. Look at the above table for reference.
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The WAN Round Trip Time monitoring feature in NetFlow Analyzer is an add-on module and requires
license to run. The WAN RTT monitor is used to monitor WAN availability, Latency and Quality of Service.
Alerts are triggered when the set thresholds are violated, enabling the administrators to attend to the fault
in no time.
The WAN RTT Monitor uses Cisco IOS IP Service Level Agreements (SLAs) to monitor latency between
two locations, therefore either of the location, monitored using WAN RTT monitor, should have the Cisco
router (IOS version 12.4 or later) with the IPSLA agent. The IPSLA agent enabled location will act as the
source while the destination can be any IP in the other location.
1. Getting Started
The WAN Round Trip Time(RTT) Monitor of NetFlow Analyzer is an add-on tool that monitors latency
between two locations. The WAN RTT monitor measures round trip time and helps resolve poor WAN
performance. It is also helpful in monitoring Quality of Service(QoS) across WAN links provided by your
Internet service provider(ISP) and alerts are generated when the set threshold limits are violated.
The WAN Monitor Dashboard gives you a quick view about all monitors in the network and their
corresponding activities. There are three tabs in the WAN Monitor Dashboard namely: "Overview", "All
Monitors", and "Settings".
Overview: The "Overview" tab has four widgets that display details on least performing paths, least
available paths, time wise consolidated alert for top RTT and monitorwise health report. The reports can
view from the last hour to the last month.The "Overview" tab also displays Netflow Traffic Reports for
source router of the monitor. You can choose the routers by clicking on the dropdown box.
• Least Performing Path: All paths and their delay are displayed ,in a descending fashion ,along
with their round trip time value, giving you a clear idea about least performing paths. Here you
can view the details of the path by clicking on it.
•
• Least Available Path: All paths and their availability are displayed in an ascending fashion,
along with their availability perecentage. This gives you an overview about least available paths.
•
• TimeWise Consolidated Alert for Top Rtt: All paths that have violated the set threshold limits
are displaye here along with their severity status and and a message indicating the round trip
time and the threshold limit.
•
• Monitorwise Health Report: This displays severity status of the monitor on an hourly and daily
basis. You can choose the monitor that you want to view from the dropdown box.
All Monitors: The "All Monitors" tab displays all the available paths that are being monitored. By clicking
the path name you can view path, and threshhold details along with NetFlow Traffic reports of the routers.
The graphs indicatethreshold violation percentage, Error Percentage and Round Trip Time. You can also
add, remove and view the history of monitors created so far using "All Monitors" tab.
Settings: The "Settings" tab helps you configure WAN settings and add devices that needs to be
monitored. It has three tabs namely: "Add Monitor","Test Parameters", and "Threshold Template". You
can also add device by the entering the SNMP parameters of the router.
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• Add Monitor: This tab helps you to add a new monitor by specifying the name, source IP, source
router, and destination IP.
• Test Parameters: Here you can customize your test packet's payload, type of service,
frequency,and time out value and use it to test links in the network.
• Threshold Template: You can set upper and lower threshold limits for the round trip time. Alerts
are generated, when these threshold limits are violated.
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2.1 Prerequisite
The WAN RTT Monitor uses Cisco IOS IP Service Level Agreements (SLAs) to monitor latency between
two locations, therefore either of the location, monitored using WAN RTT monitor, should have the Cisco
router (IOS version 12.4 or later) with the IPSLA agent. The IPSLA agent enabled location will act as the
source while the destination can be any IP in the other location
d. Once you submit the details you will see the summary of the monitor you are about to configure. click
"Apply to device" to sumbit the details to the device.A new monitor will be created after submittting the
details. Click on the path name to view the details of that monitor The scan router option checks the
router for new NetFlow enabled interfaces and adds them to the corresponding router.
Note: If you are not able to view IPSLA enabled routers in the Source router's dropdown box, click on the
"?" icon to check the SNMP parameters and then, click update to scan the router for IPSLA settings.
NetFlow Analyzer uses a set of test parameters like payload, type of service(ToS), frequency and timeout
for monitoring WAN performance. The test parameters are assigned default values in NetFlow Analyzer.
In order to customize the test parameters, to suit your requirement, do the following.
b. Select "Test Parameters" and edit the following fields according to your requirement.
• Payload: The default value of payload is 24 bytes. Specify an echo payload value between 0 to
3000 bytes.
• ToS : The default value of ToS is 30. you can specify any echo ToS value between a range of 0
to 255 .
• Frequency: The default value of operation frequency is 60 seconds. You can specify any value
between a range of 0 to 604800 msecs
• Timeout: The default value of operation timeout is 60 seconds.You can specify the timeout
between a rangeof 0 to 604800 seconds
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Note: The timeout interval value should be less than the configured operation frequency value, so that if
there is no response from the device, or in the event of a delay, the request is timed out and the
subsequent operation is launched at the configured frequency.
NetFlow Analyzer generates alerts when threshold levels are violated. The threshold template is
assingned default values in NetFlow Analyzer. In order to customize the threshold parameters, to suit
your requirement, do the following.
2.5 Add IP
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After configuring the WAN RTT Monitor, NetFlow Analyzer starts collecting data once in every 5 minutes.
It generates alerts when the set threshhold limits for WAN link availability or latency is violated.
• The recent alerts can be viewed in the WAN Monitor Dashboard's "Overview" tab. The
"TimeWise Consolidated Alert for Top Rtt " widget, lists the recent alerts along with the
severity status.
• The WAN availability, round trip time history (latency), SLA violation trends for any monitor can be
viewed using the All Monitors tab. Click on a path link to view the statistics of a monitor.
• The Monitorwise Health Report details you on the performance of each path. By clicking on the
status image you can view details of threshold violation, availability errors, and round trip time.
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IP Group Management lets you monitor departmental, intranet or application specific traffic exclusively.
You can create IP groups based on IP addresses and/or a combination of port and protocol.Now, using IP
Group Management you can also monitor wan round trip time for specific IP address or IP range and
analyze the latency and quality of service between two locations.
In order to enable WAN RTT monitoring using IP Group Management you need to specify the individual
IP address or IP range. You can also monitor range latency between two different sites under IP group
option.The IP address under the specified IP group acts as the destination IP address while you have to
specify the source IP address. Using the include and between sites option you can monitor WAN
performance for individual and range of IP addresses but for for IP networks.The added monitor can be
viewed under the traffic tab of IP groups along with the average WAN round trip time details. Click on the
check box that reads "Also Enable WAN RTT" to enable WAN RTT monitoring under IP Group
Management.
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You might not have received alerts from the device if the trap host is not configured in the source Router.
Make sure you configure the routers to send traps to NetFlow Analyzer. Telnet the router and type the
following command:
snmp-server host <netflowanalyzer server IP> traps <host community string> rtr
For instance, if the NetFlow Analyzer's host IP Address is 192.168.18.128, and the community string is
private, the command would be:
Both, the SNMP read and write community string needs to be set on the source router. The write
community is used to configure the IPSLA agent on the device while the read community is used by
NetFlow Analyzer to gather performance data from the router.
3. Why I am getting 'Source router SNMP write community may be wrong' error message?
NetFlow Analyzer uses SNMP to gather data from the Cisco IP SLA agent. This error is displayed when
wrong SNMP read / write community string is configured for the source router of the WAN RTT Monitor in
NetFlow Analyzer.
To configure the correct SNMP write community string in NetFlow Analyzer, go to the snapshot page of
the source router and change the SNMP credentials by clicking on the "Click here to change"
corresponding to the "passwords" field. In the pop-up enter the appropriate credentials and submit it. After
successfully submitting the correct SNMP credentials, try to add the VoIP Monitor again for the Source
device (Modules > WAN RTT > Settings)
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WAAS
Cisco's Wide Area Administrative Services ( WAAS)
Cisco's Wide Area Application Services (WAAS) is a solution designed optimize application performance
and infrastructure consolidation in WAN environments. WAAS consists of a GUI and a set of system
devices called wide-area application engines (WAE) that work together to optimize TCP traffic over your
network. When client and server applications attempt to communicate with each other, the network
intercepts and redirects this traffic to the WAEs so that they can act on behalf of the client application and
the destination server. The WAAS GUI is used to centrally configure and monitor the WAEs and
application policies in your network.
Cisco WAAS is able to ensure high-performance access for remote workers who access distant
application infrastructure and information, including file services, e-mail, the Web, intranet and portal
applications, and data protection.
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The Cisco Wide Area Application Services (WAAS) network module works together with other Wide
Area Application Engines (WAEs) in your network to optimize TCP traffic over your network.
When client and server applications attempt to communicate with each other, the network intercepts and
redirects this traffic to the WAEs so that they can act on behalf of the client application and the destination
server. The WAEs examine the traffic and use built-in application policies to determine whether to
optimize the traffic or allow it to pass through your network unoptimized.
Configuring WAAS:
The WAAS Module can be configures using "Product Settings" option in the "Admin" tab.
Cisco WAAS is centrally managed by a function called the Cisco WAAS Central Manager that runs on
Cisco WAE Appliances. The Cisco WAAS Central Manager can be accessed from a web browser,
therefore managing these devices is possible from anywhere in the world. Access to the Cisco WAAS
Central Manager is secured and encrypted with Secure Sockets Layer (SSL), and users can be
authenticated through a local database or a third-party authentication service. In NetFlow Analyzer, the
WAAS manager can be configured using the "WAAS Settings" page. In the "WAAS Settings" enter the
details of the WAAS Central Manager you want to configure. The NetFlow Analyzer WAAS module
supports all versions of the WAAS Central Manager.
• CM Server IP: Denotes the IP address of the Central Server you want to configure
• CM Server Port: Denotes the port number of the WAAS central manager. The Default port
number is 8443
• CM Server Protocol: The server protocol is either http or https.
• CM Server User Name/Password: Provide the login credentials of the Central Manager you
want to configure.
• CM Server Timezone: Mention the current time zone of the Central Manager you want to
configure.
• CM Server Certificate Path: Denotes the location of the SSL server certificate
Now the Central Manager has been configured. Click "update" to submit the details of the Central
Manager.
Note: In order to obtain the SSL server certificate, open the central manager in the desired browser, click
on the identity information of the "https" url. Click More Information. In the new pop-up that opens, click
"view certificate". In th ecertificate viewer that opens, select the "details" tab in and click export to save
the certificate as .cer file. Now enter the location of this .cer file in the above "CM Server Certificate
Path" text box.
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You can configure any number of CM and manage them using the manage devices option. once
configured the central manager cannot be edited any further.
NetFlow WAE Device Mapping: By mapping the NetFlow router name we instruct the WAE on which
router to monitor. The mapped routers are monitored by the WAE and the netflow generates reports on
the compressed and uncompressed data.
NetFlow WAE Application Mapping: The applications of WAE are mapped with NetFlow Analyzer's
applications for ease of monitoring and generation of reports. By this way you can view the optimized
amount of traffic and the amount of compressed data for each application.
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3.Reports in WAAS
WAAS reports details you on the central manager you have created and the devices associated with it.
You can access WAAS reports using Modules tab. Select Cisco WAAS from the modules tab. You can
view the reports based on hourly, daily, weekly, monthly along with custom reports.
The Accelerator Group gives you the list of WAAS Accelerator Engines grouped together for easy
identification purposes. You can also view their reduction percentage, Status, and a brief description
about the group.
You can also view the top 10 WAE's by compression percentage as a pie chart. The report displays
WAN, LAN and compressed Traffic along with the reduction percentage.
The WAE devices List displays all the devices listed in the WAN Accelerator Engine. The top ten devices
are listed first. you can locate the devices using the simple search option by indicating the name, IP
address, Status, Location or MAC address of the device. By clicking on the device name you can view the
WAE Reports:
WAE reports:
You can view these reports by clicking on any of the devices in the WAE device list. The WAE
reports page gives you detailed statistics of every device associated with a specific Central
Manager. This Report Details you on:
Application Reduction: The amount of compression each mapped application has gone through. By
Clicking on the application name you can view reports indicating bandwidth reduction by location,
bandwidth optimization trend and pass through summary trend of the specific Application
.
Bandwidth Reduction by Location: This details on the WAN, LAN, and amount of traffic compression
for each application along with the increase in bandwidth capacity due to compression.
Pass Through Summary Trend: Denotes the unoptimized traffic that passes through the WAE. You can
view graph based on peer traffic, intermediate traffic,overload traffic and policy applied.
Lists the conversations that passed through the selected WAE device and their corresponding statistics.
Using this you can view the Source, destination of the conversation, their respective ports, type of policy
applied, and the duration of each conversation. You can also view the type of policy applied, the initial
amount of traffic and compressed traffic in bytes along with the compression ratio.
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Video
About IP SLA Video Operations
With video traffic becoming all pervasive in the network it becomes increasingly important to consider the
impact of video on the network.
Before going for new video end points, it is important to assess the video handling capabilities of the
network. This can be done by means of simulation. This involves creating a situation which the network
will be subject to conditions that are similar to having real-time video traffic. These results help in
assessing the performance of video traffic and baselining performance-based requirements for deploying
video.
The networking landscape is changing quite dynamically. This makes constant assessment is a necessity
in order to fulfill the ever-growing demands on the network.
IP SLA - Video operations acts as a stress tester on the network. One can validate the effect of rich
media applications on the performance of other applications on the network. This helps a great way in
ensuring that the network can handle video traffic smoothly and effectively.
Benefits:
Here are the broad and specific categories of data that NetFlow Analyzer is capable of displaying:
Jitter:
Under jitter, the following subtypes are displayed:
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• Both the source and responder devices for the IP SLAs video operation must be capable of
providing platform-assisted video traffic generation and reflection.
• Time synchronization, such as that provided by Network Time Protocol (NTP), is required
between the source and the responder device in order to provide accurate one-way delay
(latency) measurements.
• This feature is supported only on Cisco devices that are capable of generating platform-assisted
video traffic and reflection, such as the Cisco Catalyst 3560, 3560-E, 3560-X, 3750, 3750-E, and
3750-X Series switches.
• IP SLAs video operations do not support Round Trip Time (RTT) traffic.
• Because IP SLAs video operations support only one-way traffic, an operation and a responder
must be configured on both the source and responder and both devices must support SNMP
access.
• IP SLAs video operations are supported in IPv4 networks only.
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Advanced Security Analytics Module (ASAM) is a flow based network security analytics tool that helps
detect and classify network intrusions. It offers intelligence to detect a broad spectrum of external and
internal security threats. Using the "Continuous Stream Mining Engine" technology, ASAM analyzes
NetFlow packets in real time and matches multiple events without duplication. It also offers continuous
overall assessment of network security. ASAM is available as an add-on module for NetFlow Analyzer
and requires a license to run. Since NetFlow packets are exported directly from NetFlow Analyzer there is
no configuration required on the module.
1. Getting Started
You can access the Advanced Security Analytics Module in three different ways:
• Click "Security Dashboards" in the Security Events section found on the left hand side of the
UI.
• Click "Security Analytics" tab in the NetFlow Analyzer dashboard
• Click "Modules" and select "Security Analytics"
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The "Security Analytics Dashboard" gives you a quick view of the security events in the network. It has
four different reporting options that displays the top problem classes, top algorithm types, top problems
and top resources along with their graphical representations. They are:
Security Posture report: Displays the top problem classes and their respective problems. It also lists the
number of events and unique resources involved for each problem. Click on the problem name to go to
the problem analysis tab. The event distribution for each problem is represented as a pie chart and the
number of resources involved for each problem is represented as a bar graph. The time-distribution graph
is a multi-line graph that represents the number of events, problems, and resources involved for a specific
problem class over a given time period.
Offenders & Targets report: Displays the top algorithm types and the unique resources involved. It also
lists the number of events and distinct problem created by each resource. Click on the resource name to
go to the resource analysis tab. The event distribution for each resource is represented as a pie chart and
the number of problems created by each resource is represented as a bar graph. The time-distribution
graph is a multi-line graph that represents the number of events, problems, and resources involved for an
algorithm over a given time period.
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Problem Analysis report: Displays the top problem names and the unique resources involved. It also
lists the number of events and the problem caused by a specific resource. The event distribution for each
resource is represented as a pie chart. The time-distribution graph is a multi-line graph that represents
the number of events and resources involved for a specific problem over a given time period.
Resource Analysis report: Displays the top resources and the problem caused by them. It also lists the
number of events of the problem caused by each resource. Here, the pie chart represents the event
distribution for each problem.The time-distribution graph is a multi-line graph that represents the problem
and the number of events for a specific resource over a given time period.
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The Filter option is used to generate reports based on the filter criteria. Click on the "Show Filter" button
to view the filters. You can filter the events based on:
Period: For any selected time period from last hour to last month. The custom time option can be used to
generate report for a specific time period.
Status: Denotes the status of the event on whether it is open, closed, or ignored. You can also choose
"all" to select all the available events.
You can also choose to match all or any of the filter criteria given below:
Click "Generate Report" button to generate the reports based on the filter criteria.
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Event List
The "Security Event List Report" displays the number of security events present in the network. The
parameters included in the event list are listed in the following table:
Parameter Description
Algorithm Type Image representation of the type of Algorithm used namely, Source Aggregation,
Destination Aggregation, and Router Aggregation.
ID Its an unique ID which is assigned for an event for your ease of identifying
Problem The class and the particular problem to which the event belongs
Offender Location The geographical/topological location of the Offender
Offenders The unique source IP/network addresses of the event.
Routed Via The router and interface through which the event routed
Target Location The geographical/topological location of the Target
Targets The unique destination IP/network addresses of the event
Time The date and time of the first flow and the last flow of the event
Hits The number of flows aggregated in a specific event
Severity Denotes the severity of the event generated. There are 4 types of severity - Info,
warning, major, critical. They are assigned based on an algorithm.
Status Denotes the status of the event like open, close. you can choose to close or open
an even and also delete it once the issue is resolved.
View Click on "view" to get Event Details report.
Note: You can also view the IP address as resolved DNS value using the "Show DNS" option.
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2.1 Customization
2.1a. White List: The White List option allows you to ignore specific events and discard specific flows
deemed trusted or allowed network activities for certain resources and problems.
Ignore Events: Allows you to ignore specific events of problems for any resource. Select a specific event
you want to ignore, click "white list" and select "Ignore Events". In the dialog box that appears, you can
view the problem name and the resource to be ignored. Click "OK" to confirm the selection.
Note: The problem displayed here is the base problem and criteria selected can be managed for all the
problems derived from the base problem.
View Ignored: Allows you to view the resources ignored for a specific problem. Select a specific event
you have already ignored, click "white list" and select "View Ignored". In the new window that appears,
you can view the problem name and the resource ignored. You can also remove the resources that were
ignored using this option.
Note: Move your mouse over the resource to view the delete button.
Discard Flows: Allows you to discard flows for a specific problem. Select a any event of a specific
problem, which you want to discard the flows for, click "white list" and select "Discard Flows". In the new
window that appears, select the appropriate criteria for which you want to discard the flows. Use the
"preview" option to view the selected criteria. Click "save" to confirm the selection.
Note: The displayed problem here is the base problem and criteria selected is applicable for all the
problems derived from the base problem. In order to apply the selected criteria for all the problems
detected by ASAM, select "All Problems".
View Discarded: Allows you to view the flow fields and the values for discarded flows. Select a event of a
specific problem for which you have discarded the flows. click "white list" and select "View Discarded".
In the new window that appears, you can view the problem name and all the selected criteria. You can
also remove the selected criteria using this option.
Note: Move your mouse over the field value to view the delete button.
2.1b. Manage: The Manage option allows you to manage Problems, Algorithms, and Resources.
• Manage Problem: Allows you to enable or disable a specific or set of problems. Click "Manage
Problem" and choose to enable or disable a problem. If a specific problem is disabled, events
related to the problem will be not generated
• Manage Algorithm: Allows you to enable or disable a specific or set of Algorithms. Click
"Manage Algorithm" and choose to enable or disable an algorithm. If a specific algorithm is
disabled, ASAM will not use the algorithm to generate events. For a base problem like TCP Syn
Violations, you can manage three different alogorithms like: TCP Syn Violations from Source
(SourceAggregation), TCP Syn Violations to Destination (DestinationAggregation),TCP Syn
Violations via router (RouterAggregation).
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• Manage Resource: Allows you to enable or disable resources for a specific resource type. Click
"Manage Resources", in the new window that appears, select the resource type, choose to
either enable or disable the resources for the selected resource type. To add a new resource
specify the resource name in the "Enter" text box and click "Add".
• Note: Resource is the attribute that is used to group the flows for an Event
For example: Flows routed through a single router ip are aggregated as an Event
(RouterAggregation)
Flows from a single source ip are aggregated as an Event (SourceAggregation)
Flows to a single destination ip are aggregated as an Event (DestinationAggregation)
2.1c. Algorithm Settings: Allows you to set the threshold value and the field type to be displayed in the
offender and target column in the event list report.
• Threshold Settings: Allows you to set threshold values for an algorithm. Click "Threshold
Settings" and set the upper threshold limit for an algorithm. You can also set the Heuristics
threshold values for a algorithm using the Advance Settings option. These updated threshold
values are used to generate events.
• Offender/Target settings: You can select specific Offender/Target field to be displayed in the
Event List report using this option. Click "Offender/Target settings" and choose the source and
destination IP/network field to be displayed in the event list.
2.1d. Location: The Location option allows you to manage the geographical and topological locations for
offenders and target. Using this you can load/update geographical location, configure topological location,
view/edit topological location list, and configure location mode settings.
Load Geolocation: Allows you to load/update the geographical location of the IP addresses.
Add Topolocation: Allows you to configure the topological location for IP addresses
View Topolocation: Displays the Configured Topological Location and their associated IP addresses.
Also allows you to add/remove IP addresses for the selected topolocation.
Location Mode:Displays the List of location modes for offenders and Targets column. You can choose
the type of location to be displayed in the offender location and target location column in the event list
report.
2.1c. More Actions: Allows you to change the status of a specific or set of selected Events. You can
open, close or delete the selected event.
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Event Details Report displays all the attributes of a specific event generated. Click on "view" in the event
list report to get to this page. Event Details Report displays the event id and the problem that you have
selected. The report displays: volume, packets, hits, unique source IP, unique destination IP, unique
source networks, unique destination networks, unique source ports, unique destination ports, unique
applications, unique TCP flags, unique protocols, unique ToS values, unique In interfaces, unique out
interfaces,unique connections, unique router IP.
Displays the list of aggregated flows for an event. Click on the unique router IP in the event details report
to view this reportr. This report lists on the distribution of packets and traffic from the source to the
destination giving more details about the event occurred. You can also view the Application type, ports
involved, protocol used, ToS, and TCP Flags used, number of packets and the traffic volume.
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The table below lists some of the important abbreviations with their fully expanded word/phrase used in
this document
Setting Description
IP Internet Protocol Address
Src Source
Dst Destination
P2P Peer to Peer
ToS Type of Service
DoS Denial of Service
TCP: U-A-P-R-S-F TCP: Urg – Ack – Psh – Rst – Syn – Fin
The table below lists the set of classes used for classifying problems with a brief description
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The table below lists the anomalies detected by advanced security analytics module
Anomaly Description
Attack Flows from multiple source hosts to fewer destination hosts exceeding Minimum
Convergence and Minimum Flux Rate at the destination end .
Inflood Flows from single/multiple source hosts to single/multiple destination hosts exceeding
Minimum Flux Rate at the destination end.
Outflood 1. Flows from fewer source hosts to multiple destination hosts exceeding Minimum
Divergence and Minimum Flux Rate at the source end.
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Anomaly Description
Scan(Reverse) source ports exceeding Minimum Vertical Span at the source end.
2. Flows from fewer source hosts to single/multiple destination hosts using multiple
source ports exceeding Minimum Vertical Span, Minimum Occupancy and Minimum
Aspect Ratio at the source end.
Host 1. Flows from multiple source hosts to single/multiple destination hosts using a single
Scan(Reverse) source port exceeding Minimum Horizontal Span at the source end.
2. Flows from multiple source hosts to single/multiple destination hosts using fewer
source ports exceeding Minimum Horizontal Span, Minimum Occupancy and
Minimum Aspect Ratio at the source end.
Diagonal Flows from multiple source hosts to single/multiple destination hosts where the
Scan(Reverse) number of distinct source hosts is equal to the number of distinct source ports which
is also equal to the number of source end points exceeding Minimum Diagonal Span
at the source end (hosts = ports = endpoints).
Grid Flows from multiple source host to single/multiple destination hosts using multiple
Scan(Reverse) source ports exceeding Minimum Vertical Span or Minimum Horizontal Span and
Minimum Occupancy at the source end.
The table below lists the set of problems detected, their classification followed by a brief description
TCP Syn Violations TCP Flows with TCP Flags value equals 2/Syn touching or Suspect
exceeding the Upper Limit and none of the following derived Flows
problems gets satisfied
TCP Syn Attack TCP Syn Flows from multiple source hosts to fewer destination hosts DoS /
exceeding Minimum Flux Rate and Minimum Convergence at the Flash
destination end. Crowd
TCP Syn Inflood TCP Syn Flows from single/multiple source hosts to single/multiple DoS /
destination hosts exceeding Minimum Flux Rate at the destination end. Flash
Crowd
TCP Syn Outflood 1. TCP Syn Flows from fewer source hosts to multiple destination DoS /
hosts exceeding Minimum Divergence and Minimum Flux Rate at the Flash
source end. Crowd
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Short TCP 1. Short TCP Syn_Ack Flows from multiple source hosts to Scans /
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Excess Empty TCP TCP Flows without any payload ie., BytePerPacket exactly 40 Suspect
Packets octets (bytes) with TCP FLAGS value IN (25–27, 29–31) touching Flows
or exceeding the Upper Limit and none of the following derived
problems gets satisfied
Empty TCP Attack Empty TCP flows from multiple source hosts to fewer destination hosts DoS /
exceeding Minimum Convergence and Minimum Flux Rate at the Flash
destination end. Crowd
Empty TCP Inflood Empty TCP flows from single/multiple source hosts to single/multiple DoS /
destination hosts exceeding Minimum Flux Rate at the destination end. Flash
Crowd
Empty TCP 1. Empty TCP Flows without any payload i.e., BytePerPacket exactly DoS /
Outflood 40 octets (bytes) from fewer source hosts to multiple destination hosts Flash
exceeding Minimum Divergence and Minimum Flux Rate at the source Crowd
end.
Empty TCP Host 1. Empty TCP flows from single/multiple source hosts to multiple Scans /
Scan destination hosts on a single destination port exceeding Minimum Probes
Horizontal Span at the destination end.
Empty TCP Empty TCP flows from single/multiple source hosts to multiple Scans /
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Excess Short TCP TCP Flows with nominal payload ie., BytePerPacket between 40 Suspect
Ack Packets and 44 octets (bytes) and TCP Flags value equals 16/A, denoting Flows
TCP Ack, touching or exceeding the Upper Limit and none of the
following derived problems gets satisfied
Short TCP Ack 1.Short TCP Ack flows from multiple source hosts to fewer destination DoS /
Inflood hosts exceeding Minimum Convergence and Minimum Flux Rate at the Flash
destination end. Crowd
Short TCP Ack 1. Short TCP Ack flows from single/multiple source hosts to single Scans /
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Excess Short TCP TCP Flows with nominal payload i.e., BytePerPacket between 40 Suspect
Fin_Ack Packets and 44 octets (bytes) and TCP Flags value IN (19/ASF, 22/ARS, Flows
23/ARSF), denoting opened & closed TCP Sessions, touching or
exceeding the Upper Limit and none of the following derived
problems gets satisfied
Short TCP Short TCP Handshake flows from multiple source hosts to fewer DoS /
Handshake Attack destination hosts exceeding Minimum Convergence and Minimum Flux Flash
Rate at the destination end . Crowd
Short TCP Short TCP Handshake flows from single/multiple source hosts to DoS /
Handshake Inflood single/multiple destination hosts exceeding Minimum Flux Rate at the Flash
destination end. Crowd
Short TCP 1. Short TCP Handshake flows from fewer source hosts to multiple DoS /
Handshake destination hosts exceeding Minimum Divergence and Minimum Flux Flash
Outflood Rate at the source end. Crowd
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Excess Short TCP TCP Flows with nominal payload ie., BytePerPacket between 40 Suspect
Psh_Ack_No- and 44 octets (bytes) and TCP Flags value IN (24/PA, 28/APR), Flows
Syn_Fin Packets denoting TCP Psh_Ack but without Syn/Fin, touching or
exceeding the Upper Limit and none of the following derived
problems gets satisfied
Short TCP Short TCP Psh_Ack flowsfrom multiple source hosts to fewer DoS /
Psh_Ack Attack destination hosts exceeding Minimum Convergence and Minimum Flux Flash
Rate at the destination end . Crowd
Short TCP Short TCP Psh_Ack flows, from single/multiple source hosts to DoS /
Psh_Ack Inflood single/multiple destination hosts exceeding Minimum Flux Rate at the Flash
destination end. Crowd
Short TCP 1.Short TCP Psh_Ack flows from fewer source hosts to multiple DoS /
Psh_Ack Outflood destination hosts exceeding Minimum Divergence and Minimum Flux Flash
Rate at the source end. Crowd
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Excess Short TCP TCP Flows with nominal payload ie., BytePerPacket between 40 Suspect
Psh_No-Ack and 44 octets (bytes) and TCP Flags value IN (8/P, 42/UPS, Flows
Packets 43/UPSF, 44/UPR, 45/UPRF, 46/UPRS, 47/UPRSF), denoting TCP
Psh but without Ack, touching or exceeding the Upper Limit and
none of the following derived problems gets satisfied
Short TCP Psh Short TCP Psh flows, from multiple source hosts to fewer destination DoS /
Attack hosts exceeding Minimum Convergence and Minimum Flux Rate at the Flash
destination end . Crowd
Short TCP Psh Short TCP Psh flows, from single/multiple source hosts to DoS /
Inflood single/multiple destination hosts exceeding Minimum Flux Rate at the Flash
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Excess Short TCP TCP Flows with nominal payload ie., BytePerPacket between 40 Suspect
Rst_Ack Packets and 44 octets (bytes) and TCP Flags value IN (20/AR, 21/ARF), Flows
denoting TCP Rst_Ack Flows, touching or exceeding the Upper
Limit and none of the following derived problems gets satisfied
Short TCP Rst_Ack 1.Short TCP Rst_Ack flows from multiple source hosts to fewer DoS /
Inflood destination hosts exceeding Minimum Convergence and Minimum Flux Flash
Rate at the destination end. Crowd
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Excess Short TCP TCP Flows with nominal payload ie., BytePerPacket between 40 DoS /
Syn_Ack Packets and 44 octets (bytes) and TCP Flags value equals 18/SA touching Flash
or exceeding the Upper Limit and none of the following derived Crowd
problems gets satisfied
Short TCP 1.Short TCP Syn_Ack flows from multiple source hosts to fewer DoS /
Syn_Ack Inflood destination hosts exceeding Minimum Convergence and Minimum Flux Flash
Rate at the destination end. Crowd
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Excess Short TCP TCP Flows with nominal payload ie., BytePerPacket between 40 Suspect
Syn_Rst Packets and 44 octets (bytes) and TCP Flags value equals 6/RS, denoting Flows
TCP Syn_Rst Flows, but without Urg/Ack/Psh Flags, touching or
exceeding the Upper Limit and none of the following derived
problems gets satisfied
Short TCP Short TCP Syn_Rst flows from multiple source hosts to fewer DoS /
Syn_Rst Attack destination hosts exceeding Minimum Convergence and Minimum Flux Flash
Rate at the destination end. Crowd
Short TCP Short TCP Syn_Rst flows from single/multiple source hosts to DoS /
Syn_Rst Inflood single/multiple destination hosts exceeding Minimum Flux Rate at the Flash
destination end. Crowd
Short TCP 1. Short TCP Syn_Rst flows from fewer source hosts to multiple DoS /
Syn_Rst Outflood destination hosts exceeding Minimum Divergence and Minimum Flux Flash
Rate at the source end. Crowd
2. Short TCP Syn_Rst flows from single/multiple source hosts to
single/multiple destination hosts exceeding Minimum Flux Rate at the
source end.
Short TCP 1. Short TCP Syn_Rst flows from single/multiple source hosts to single Scans /
Syn_Rst Port Scan destination host on multiple destination ports exceeding Minimum Probes
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TCP Fin TCP Flows with TCP Flags value IN (1/F, 5/RF) touching or Suspect
Violations exceeding the Upper Limit and none of the following derived Flows
problems gets satisfied
TCP Fin Attack TCP Fin flows from multiple source hosts to fewer destination hosts DoS /
exceeding Minimum Convergence and Minimum Flux Rate at the Flash
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TCP Fin Diagonal TCP Fin flows from multiple source hosts to single/multiple destination Scans /
Scan(Reverse) hosts where the number of distinct source hosts is equal to the number Probes
of distinct source ports which is also equal to the number of source end
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TCP Null Violations TCP Flows with TCP Flags value equals 0/Null touching or Suspect
exceeding the Upper Limit and none of the following derived Flows
problems gets satisfied
TCP Null Attack TCP Null flows from multiple source hosts to fewer destination hosts DoS /
exceeding Minimum Convergence and Minimum Flux Rate at the Flash
destination end . Crowd
TCP Null Inflood TCP Null flows from single/multiple source hosts to single/multiple DoS /
destination hosts exceeding Minimum Flux Rate at the destination end. Flash
Crowd
TCP Null Outflood 1. TCP Null flows from fewer source hosts to multiple destination hosts DoS /
exceeding Minimum Divergence and Minimum Flux Rate at the source Flash
end. Crowd
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TCP Rst Violations TCP Flows with TCP Flags value equals 4/R touching or Suspect
exceeding the Upper Limit and none of the following derived Flows
problems gets satisfied
TCP Rst Attack TCP Rst Flows from multiple source hosts to fewer destination hosts DoS /
exceeding Minimum Convergence and Minimum Flux Rate at the Flash
destination end . Crowd
TCP Rst Inflood TCP Rst Flows from single/multiple source hosts to single/multiple DoS /
destination hosts exceeding Minimum Flux Rate at the destination end. Flash
Crowd
TCP Rst Outflood 1. TCP Rst Flows from fewer source hosts to multiple destination hosts DoS /
exceeding Minimum Divergence and Minimum Flux Rate at the source Flash
end. Crowd
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TCP Syn_Fin TCP Flows with TCP Flags value IN (3/SF, 7/RSF), denoting TCP Suspect
Violations Syn_Fin –or– Syn_Rst_Fin Flows, but without Urg/Ack/Psh Flags Flows
touching or exceeding the Upper Limit and none of the following
derived problems gets satisfied
TCP Syn_Fin TCP Syn_Fin Flows from multiple source hosts to fewer destination DoS /
Attack hosts exceeding Minimum Convergence and Minimum Flux Rate at the Flash
destination end . Crowd
TCP Syn_Fin TCP Syn_Fin Flows from single/multiple source hosts to single/multiple DoS /
Inflood destination hosts exceeding Minimum Flux Rate at the destination end. Flash
Crowd
TCP Syn_Fin 1.TCP Syn_Fin Flows from fewer source hosts to multiple destination DoS /
Outflood hosts exceeding Minimum Divergence and Minimum Flux Rate at the Flash
source end. Crowd
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TCP Urg TCP Flows with TCP Flags value IN (32-40, 42-63), denoting all Suspect
Violations combinations of Urg Flag except the XMAS combination touching Flows
or exceeding the Upper Limit and none of the following derived
problems gets satisfied
TCP Urg Attack TCP Urg Flows from multiple source hosts to fewer destination hosts DoS /
exceeding Minimum Convergence and Minimum Flux Rate at the Flash
destination end . Crowd
TCP Urg Inflood TCP Urg Flows from single/multiple source hosts to single/multiple DoS /
destination hosts exceeding Minimum Flux Rate at the destination end. Flash
Crowd
TCP Urg Outflood 1. TCP Urg Flows from fewer source hosts to multiple destination hosts DoS /
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Malformed TCP TCP Flows with BytePerPacket less than the minimum 40 octets Suspect
Packets (bytes) touching or exceeding the Upper Limit and none of the Flows
following derived problems gets satisfied
Malformed TCP Malformed TCP flows from multiple source hosts to fewer destination DoS /
Attack hosts exceeding Minimum Convergence and Minimum Flux Rate at the Flash
destination end . Crowd
Malformed TCP Malformed TCP flows from single/multiple source hosts to DoS /
Inflood single/multiple destination hosts exceeding Minimum Flux Rate at the Flash
destination end. Crowd
Malformed TCP 1. Malformed TCP flows from fewer source hosts to multiple DoS /
Outflood destination hosts exceeding Minimum Divergence and Minimum Flux Flash
Rate at the source end. Crowd
Malformed TCP Malformed TCP flows from single/multiple source hosts to multiple Scans /
Diagonal Scan destination hosts where the number of distinct destination hosts is Probes
equal to the number of distinct destination ports which is also equal to
the number of destination end points exceeding Minimum Diagonal
Span at the destination end (hosts = ports = endpoints)
Malformed TCP Malformed TCP flows from single/multiple source hosts to multiple Scans /
Grid Scan destination hosts on multiple destination ports exceeding Minimum Probes
Vertical Span or Minimum Horizontal Span and Minimum Occupancy
at the destination end
Malformed TCP 1. Malformed TCP flows from single source host to single/multiple Scans /
Port destination hosts using multiple source ports exceeding Minimum Probes
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ICMP Request ICMP Request Flows with Dst Port value IN (2048/Echo Request, DoS /
Broadcasts 3328/Timestamp Request, 3840/Information Request, Flash
4352/Address Mask Request) sent to a Broadcast/Multicast IP Crowd
touching or exceeding the Upper Limit and none of the following
derived problems gets satisfied. Indicates possible amplification
attack on the Src IP.
ICMP Request ICMP Request Broadcast flows from multiple source hosts to fewer DoS /
Broadcast Attack destination hosts exceeding Minimum Convergence and Minimum Flux Flash
Rate at the destination end . Crowd
ICMP Request ICMP Request Broadcast flows from single/multiple source hosts to DoS /
Broadcast Inflood single/multiple destination hosts exceeding Minimum Flux Rate at the Flash
destination end. Crowd
ICMP Request 1. ICMP Request Broadcast flows from fewer source hosts to multiple DoS /
Broadcast Outflood destination hosts exceeding Minimum Divergence and Minimum Flux Flash
Rate at the source end. Crowd
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Excess ICMP ICMP Requests with Dst Port value IN (2048/Echo Request, Suspect
Requests 3328/Timestamp Request, 3840/Information Request, Flows
4352/Address Mask Request) touching or exceeding the Upper
Limit and none of the following derived problems gets satisfied
ICMP Request 1.ICMP Requests Flows from multiple source hosts to fewer DoS /
Inflood destination hosts exceeding Minimum Convergence and Minimum Flux Flash
Rate at the destination end. Crowd
Excess ICMP ICMP Response Flows with Dst Port value IN (0/Echo Reply, Suspect
Responses 3584/Timestamp Reply, 4096/Information Reply, 4608/Address Flows
Mask Reply) touching or exceeding the Upper Limit and none of
the following derived problems gets satisfied
ICMP Response 1.ICMP Responses from multiple source hosts to fewer destination DoS /
Inflood hosts exceeding Minimum Convergence and Minimum Flux Rate at the Flash
destination end. Crowd
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ICMP Host ICMP Host Unreachable Flows with Dst Port value IN (769/Host Suspect
Unreachables Unreachable, 773/Source Route Failed, 775/Host Unknown, Flows
776/Source Host Isolated (obsolete), 778/Host Administratively
Prohibited, 780/Host Unreachable for TOS, 781/Communication
administratively prohibited by filtering) touching or exceeding the
Upper Limit and none of the following derived problems gets
satisfied
ICMP Host 1.ICMP Host Unreachable flows from multiple source hosts to fewer DoS /
Unreachable destination hosts exceeding Minimum Convergence and Minimum Flux Flash
Inflood Rate at the destination end. Crowd
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ICMP Network ICMP Network Unreachable Flows with Dst Port value IN Suspect
Unreachables (768/Network Unreachable, 774/Network Unknown, 777/Network Flows
Administratively Prohibited, 779/Network Unreachable for TOS)
touching or exceeding the Upper Limit and none of the following
derived problems gets satisfied
ICMP Network 1.ICMP Network Unreachable flows from multiple source hosts to DoS /
Unreachable fewer destination hosts exceeding Minimum Convergence and Flash
Inflood Minimum Flux Rate at the destination end. Crowd
ICMP Network 1. ICMP Network Unreachable flows from fewer source hosts to DoS /
Unreachable multiple destination hosts exceeding Minimum Divergence and Flash
Outflood Minimum Flux Rate at the source end. Crowd
Bad
Src-Dst
ICMP Parameter ICMP Parameter Problem Flows with Dst Port IN (3072/IP Header Suspect
Problem Flows Bad, 3073/Required Option Missing, 3074/Bad Length) touching or Flows
exceeding the Upper Limit and none of the following derived
problems gets satisfied. Generally indicates some local or remote
implementation error ie., invalid datagrams.
ICMP Parameter 1.ICMP Parameter Problem flows from multiple source hosts to fewer DoS /
Problem Inflood destination hosts exceeding Minimum Convergence and Minimum Flux Flash
Rate at the destination end. Crowd
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ICMP Parameter 1. ICMP Parameter Problem flows from single/multiple source hosts to Scans /
Problem Host Scan multiple destination hosts on a single destination port exceeding Probes
Minimum Horizontal Span at the destination end.
ICMP Port ICMP Port Unreachable Flows with Dst Port value equals 771/Port Suspect
Unreachables Unreachable touching or exceeding the Upper Limit and none of Flows
the following derived problems gets satisfied
ICMP Port 1.ICMP Port Unreachable flows from multiple source hosts to fewer DoS /
Unreachable destination hosts exceeding Minimum Convergence and Minimum Flux Flash
Inflood Rate at the destination end. Crowd
ICMP Port 1. ICMP Port Unreachable flows from single/multiple source hosts to Scans /
Unreachable Host multiple destination hosts on a single destination port exceeding Probes
Scan Minimum Horizontal Span at the destination end.
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ICMP Protocol ICMP Protocol Unreachable Flows with Dst Port value equals DoS /
Unreachables (770/Protocol Unreachable) touching or exceeding the Upper Flash
Limit and none of the following derived problems gets satisfied . Crowd
Can be used to perform a denial of service on active TCP
sessions, causing the TCP connection to be dropped.
ICMP Protocol 1.ICMP Protocol Unreachable flows from multiple source hosts to DoS /
Unreachable fewer destination hosts exceeding Minimum Convergence and Flash
Inflood Minimum Flux Rate at the destination end. Crowd
ICMP Protocol 1. ICMP Protocol Unreachable flows from single/multiple source hosts Scans /
Unreachable Host to multiple destination hosts on a single destination port exceeding Probes
Scan Minimum Horizontal Span at the destination end.
ICMP Redirects ICMP Redirect Flows with Dst Port value IN (1280/Redirect for Suspect
Network, 1281/Redirect for Host, 1282/Redirect for ToS and Flows
Network, 1283/Redirect for ToS and Host) touching or exceeding
the Upper Limit and none of the following derived problems gets
satisfied
ICMP Redirect 1.ICMP Redirect flows from multiple source hosts to fewer destination DoS /
Inflood hosts exceeding Minimum Convergence and Minimum Flux Rate at the Flash
destination end. Crowd
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ICMP Source ICMP Source Quench Flows with Dst Port value equals DoS /
Quench Flows (1024/Source Quench) touching or exceeding the Upper Limit and Flash
none of the following derived problems gets satisfied. Out dated. Crowd
But can be used to attempt a denial of service by limiting the
bandwidth of a router or host.
ICMP Source 1.ICMP Source Quench flows from multiple source hosts to fewer DoS /
Quench Inflood destination hosts exceeding Minimum Convergence and Minimum Flux Flash
Rate at the destination end. Crowd
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ICMP Time ICMP Time Exceeded Flows with Dst Port IN (2816/Time-to-live Suspect
Exceeded Flows equals 0 During Transit, 2817/Time-to-live equals 0 During Flows
Reassembly) touching or exceeding the Upper Limit and none of
the following derived problems gets satisfied . Indicates
Traceroute attempt or datagram fragment reassembly failure
ICMP Time 1.ICMP Time Exceeded flows from multiple source hosts to fewer DoS /
Exceeded Inflood destination hosts exceeding Minimum Convergence and Minimum Flux Flash
Rate at the destination end. Crowd
ICMP Trace Route ICMP Traceroute Flows with Dst Port equals 7680/Trace Route Suspect
Flows touching or exceeding the Upper Limit and none of the following Flows
derived problems gets satisfied. Indicates traceroute attempt.
ICMP Trace Route 1.ICMP Trace Route flows from multiple source hosts to fewer DoS /
Inflood destination hosts exceeding Minimum Convergence and Minimum Flux Flash
Rate at the destination end. Crowd
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ICMP ICMP ToS Unreachable Flows with Dst Port value IN (779/Network Suspect
Unreachables for Unreachable for TOS, 780/Host Unreachable for TOS) touching or Flows
ToS exceeding the Upper Limit and none of the following derived
problems gets satisfied
ICMP ToS 1.ICMP ToS Unreachable flows from multiple source hosts to fewer DoS /
Unreachable destination hosts exceeding Minimum Convergence and Minimum Flux Flash
Inflood Rate at the destination end. Crowd
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Malformed ICMP ICMP Flows with BytePerPacket less than the minimum 28 octets Suspect
Packets (bytes) touching or exceeding the Upper Limit and none of the Flows
following derived problems gets satisfied
Malformed ICMP 1.Malformed ICMP flows from multiple source hosts to fewer DoS /
Inflood destination hosts exceeding Minimum Convergence and Minimum Flux Flash
Rate at the destination end. Crowd
ICMP Datagram ICMP Datagram Conversion Error Flows with Dst Port value Suspect
Conversion Error equals 7936/Datagram Conversion Error ie., for valid datagrams Flows
Flows touching or exceeding the Upper Limit and none of the following
derived problems gets satisfied .
ICMP Datagram 1.ICMP Datagram Conversion Error flows from multiple source hosts to DoS /
Conversion Error fewer destination hosts exceeding Minimum Convergence and Flash
Inflood Minimum Flux Rate at the destination end. Crowd
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Excess UDP Echo UDP Echo Response from Src Port 7 (Echo) touching or Suspect
Responses exceeding the Upper Limit and none of the following derived Flows
problems gets satisfied
UDP Echo 1.UDP Echo Responses from multiple source hosts to fewer DoS /
Response Inflood destination hosts exceeding Minimum Convergence and Minimum Flux Flash
Rate at the destination end. Crowd
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Excess UDP Echo UDP Echo Request to Dst Port 7 (Echo) touching or exceeding the Suspect
Requests Upper Limit and none of the following derived problems gets Flows
satisfied
UDP Echo Request 1.UDP Echo Requests from multiple source hosts to fewer destination DoS /
Inflood hosts exceeding Minimum Convergence and Minimum Flux Rate at the Flash
destination end. Crowd
UDP Echo Request 1. UDP Echo requests from single source host to single/multiple Scans /
Port destination hosts using multiple source ports exceeding Minimum Probes
Scan(Reverse) Vertical Span at the source end.
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UDP Echo UDP Echo Request to Dst Port 7 (Echo) sent to a DoS /
Request Broadcast/Multicast IP touching or exceeding the Upper Limit and Flash
Broadcasts none of the following derived problems gets satisfied . Indicates Crowd
possible amplification attack on the Src IP.
UDP Echo Request UDP Echo Request Broadcast flows from multiple source hosts to DoS /
Broadcast Attack fewer destination hosts exceeding Minimum Convergence and Flash
Minimum Flux Rate at the destination end . Crowd
UDP Echo Request UDP Echo Request Broadcast flows from single/multiple source hosts DoS /
Broadcast Inflood to single/multiple destination hosts exceeding Minimum Flux Rate at Flash
the destination end. Crowd
UDP Echo Request 1. UDP Echo Request Broadcast flows from fewer source hosts to DoS /
Broadcast Outflood multiple destination hosts exceeding Minimum Divergence and Flash
Minimum Flux Rate at the source end. Crowd
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UDP Chargen- UDP Flows, from Src Port 19/Chargen to Dst Port 7/Echo, sent to DoS /
Echo Broadcasts a Broadcast/Multicast IP touching or exceeding the Upper Limit Flash
and none of the following derived problems gets satisfied . Crowd
Indicates possible amplification attack on the Src IP
UDP Chargen- UDP Chargen-Echo Broadcast flows from multiple source hosts to DoS /
Echo Broadcast fewer destination hosts exceeding Minimum Convergence and Flash
Attack Minimum Flux Rate at the destination end . Crowd
UDP Chargen- UDP Chargen-Echo Broadcast flows from single/multiple source hosts DoS /
Echo Broadcast to single/multiple destination hosts exceeding Minimum Flux Rate at Flash
Inflood the destination end. Crowd
UDP Chargen- 1. UDP Chargen-Echo Broadcast flows from fewer source hosts to DoS /
Echo Broadcast multiple destination hosts exceeding Minimum Divergence and Flash
Outflood Minimum Flux Rate at the source end. Crowd
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Excess Empty UDP Flows without any payload ie., BytePerPacket exactly 28 Suspect
UDP Packets octets (bytes) touching or exceeding the Upper Limit and none of Flows
the following derived problems gets satisfied
Empty UDP Attack Empty UDP flows from multiple source hosts to fewer destination hosts DoS /
exceeding Minimum Convergence and Minimum Flux Rate at the Flash
destination end Crowd
Empty UDP Inflood Empty UDP flows from single/multiple source hosts to single/multiple DoS /
destination hosts exceeding Minimum Flux Rate at the destination end. Flash
Crowd
Empty UDP 1. Empty UDP flows from fewer source hosts to multiple DoS /
Outflood destination hosts exceeding Minimum Divergence and Flash
Minimum Flux Rate at the source end. Crowd
2.
2. Empty UDP flows from single/multiple source hosts to single/multiple
destination hosts exceeding Minimum Flux Rate at the source end.
Empty UDP Port 1. Empty UDP flows from single/multiple source hosts to single Scans /
Scan destination host on multiple destination ports exceeding Minimum Probes
Vertical Span at the destination end.
2. Empty UDP flows from single/multiple source hosts to fewer
destination hosts on multiple destination ports exceeding Minimum
Vertical Span, Minimum Occupancy and Minimum Aspect Ratio at the
destination end.
Empty UDP Host 1. Empty UDP flows from single/multiple source hosts to multiple Scans /
Scan destination hosts on a single destination port exceeding Minimum Probes
Horizontal Span at the destination end.
2.Empty UDP flows from single/multiple source hosts to multiple
destination hosts on fewer destination ports exceeding Minimum
Horizontal Span, Minimum Occupancy and Minimum Aspect Ratio at
the destination end.
Empty UDP Empty UDP flows from single/multiple source hosts to multiple Scans /
Diagonal Scan destination hosts where the number of distinct destination hosts is Probes
equal to the number of distinct destination ports which is also equal to
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Excess Short UDP Flows with nominal payload ie., BytePerPacket between 29 Suspect
UDP Packets and 32 octets (bytes), touching or exceeding the Upper Limit and Flows
none of the following derived problems gets satisfied
Short UDP Attack Short UDP flows from multiple source hosts to fewer destination hosts DoS /
exceeding Minimum Convergence and Minimum Flux Rate at the Flash
destination end . Crowd
Short UDP Inflood Short UDP flows from single/multiple source hosts to single/multiple DoS /
destination hosts exceeding Minimum Flux Rate at the destination end. Flash
Crowd
Short UDP 1. Short UDP flows from fewer source hosts to multiple destination DoS /
Outflood hosts exceeding Minimum Divergence and Minimum Flux Rate at the Flash
source end. Crowd
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Malformed UDP UDP Flows with BytePerPacket less than the minimum 28 octets Suspect
Packets (bytes) touching or exceeding the Upper Limit and none of the Flows
following derived problems gets satisfied
Malformed UDP Malformed UDP flows from multiple source hosts to fewer destination DoS /
Attack hosts exceeding Minimum Convergence and Minimum Flux Rate at the Flash
destination end . Crowd
Malformed UDP Malformed UDP flows from single/multiple source hosts to DoS /
Inflood single/multiple destination hosts exceeding Minimum Flux Rate at the Flash
destination end. Crowd
Malformed UDP 1. Malformed UDP flows from fewer source hosts to multiple DoS /
Outflood destination hosts exceeding Minimum Divergence and Minimum Flux Flash
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Excess UDP UDP Flows, from Src Port 7/Echo to Dst Port 19/Chargen, sent to DoS /
Echo-Chargen any unicast IP touching or exceeding the Upper Limit and none of Flash
Flows the following derived problems gets satisfied . Indicates possible Crowd
amplification attack on the Src IP.
UDP Echo- 1.UDP Echo-Chargen flows from multiple source hosts to fewer DoS /
Chargen Inflood destination hosts exceeding Minimum Convergence and Minimum Flux Flash
Rate at the destination end. Crowd
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Click the Support link on the top-left corner of the NetFlow Analyzer client screen, to see a wide range of
options to contact the NetFlow Analyzer Technical Support team in case of any problems.
Option Description
Request Technical Click this link to submit a form from the NetFlow Analyzer website, with a detailed
Support description of the problem that you encountered
Create Support Click this link to create a ZIP file containing all the server logs that the Technical Support
Information File team will need to analyze your problem. You can then send this ZIP file to netflowanalyzer-
[email protected] or upload it to our server via FTP.
Troubleshooting Click this link to see troubleshooting tips for common problems encountered by users.
Tips
User Forums Click this link to go to the NetFlow Analyzer user forum. Here you can discuss with other
NetFlow Analyzer users and understand how NetFlow Analyzer is being used across
different environments
Need a Feature Click this link to submit a feature request from the NetFlow Analyzer website
Toll-free Number Call the toll-free number +1 888 720 9500 to talk to the NetFlow Analyzer Technical
Support team directly
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Installation
1. When I try to access the web interface, another web server comes up. How does this happen?
2. How can I change the MySQL port in NetFlow Analyzer from 13310 to another port?
3. Can I install and run NetFlow Analyzer as a root user?
4. Is a database backup necessary, or does NetFlow Analyzer take care of this?
5. How do I update patch in Linux ?
Router Configuration
Reporting
NBAR
V9
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Technical Information
Installation
1. When I try to access the web interface, another web server comes up. How does this
happen?
During installation, NetFlow Analyzer checks if the selected port is in use by another application.
If at that time, the other webserver was down, it will not get detected. Either disable the other web
server, change its server port, or change the NetFlow Analyzer web server port.
2. How can I change the MySQL port in NetFlow Analyzer from 13310 to another port?
Edit the mysql-ds.xml file in the /server/default/deploy directory. Change the port number in the
line jdbc:mysql://localhost:13310/netflow to the desired port number, save the file, and restart the
server.
NetFlow Analyzer can be installed and started as a root user, but all file permissions will be
modified and later you cannot start the server as any other user.
NetFlow Analyzer includes a database backup utility that you can use to make a backup of the
database.There are 2 ways of backup :
1. You can execute the script "backupdb.bat" / "backupdb.sh" which can be found under
$NETFLOW_HOME/troubleshooting. This will created a back up of the database in a zip
format. When you want to restore. You have to extract the zip to the $NETFLOW_HOME
directory. This is a slow process.
2. You can copy the folder $NETFLOW_HOME/mysql/data to a different location and to
restore you can copy it back to the same location. This is a fast process.
In both the above process the version of NFA should be the same.
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Please use the command "sh UpdateManager.sh -c" and follow the instructions to upgrade
NetFlow Analyzer.
Router Configuration
NetFlow Analyzer does not choose which routers or interfaces to monitor. Devices are auto-
discovered. All you need to do is set up your interfaces to send NetFlow data to the specified port
on NetFlow Analyzer. Once NetFlow Analyzer starts receiving NetFlow data, you can see the
device and its interfaces listed on the Dashboard.
2. My router has been set up to export NetFlow data, but I still don't see it on the Dashboard.
3. I've deleted a router and all its interfaces through the License Management page but it still
comes up on the Dashboard.
This happens because NetFlow packets are still being received from that router. Unless you
configure the router itself to stop exporting NetFlow data to NetFlow Analyzer it will reappear on
the Dashboard
4. What's the difference between unmanaging and deleting an interface? (or) When do I
unmanage a device and when do I delete it from the License Management page?
If you need to permanently stop monitoring a router/interface, disable NetFlow exports from the
interface/router and then delete it from License Management.In this case, the router/interface is
not displayed on any of the client screens unless new flows are sent from it.
6. How do I set the router time in SYNC with the NFA server?
Whenever the time difference between the NetFlow Analyzer Server and the router is above 10
minutes a warning icon will appear in the home page. When this happens, NetFlow Analyzer will
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stamp the flows based on the system time of the NetFlow Analyzer server. In case you see this,
please ensure the following on the router:
1. Check if the time zone and the offset (in Hours and Minutes) for the time zone is set properly
(E.g. PST -8 00 for PST or EST -5 00 for EST). You can check this by logging into the router,
going into the configure terminal and typing show running-config. You can set the clock time
zone and offset using the command clock timezone zone hours [minutes] (E.g. clock timezone
PST -8 00)
2. After checking the time zone, check if the correct time is set on your router. You can check this
by logging into the router and typing show clock. You can set the clock time using the command
clock set hh:mm:ss date month year. [ A sample - clock set 17:00:00 27 March 2007] There
is no queueing mechanism done on heavy periods.
Reporting
1. The graphs are empty
Graphs will be empty if there is no data available. If you have just installed NetFlow Analyzer, wait
for at least ten minutes to start seeing graphs. If you still see an empty graph, it means no data
has been received by NetFlow Analyzer. Check your router settings in that case.
2. What is Aggregate data and Raw data ? How to set Raw data ?
As far as aggregated data is concerned, NetFlow Analyzer maintains the top 'n' flows for every
ten minutes slot. The record count determines this 'n' values. By default it is set to 50. You may
set your own criteria for this purpose. you can change this from the Settings option.
Apart from this NetFlow Analyzer allows you to store raw data (all flows -not just the top n) for
upto one month.
1. Aggregated data is stored in 5 levels of tables - 10 Min, Hourly, 6 Hour, 24 Hour and Weekly
tables and reports for different periods need to access the corresponding table. For example, very
recent reports need to access the 10 Min table and old reports need to access the Weekly table.
You can access the table MetaTable to determine the table which contains data for the required
time period
2. Raw data is stored in dynamically created tables and data pertaining to different devices
(routers) reside in different table for different periods of time. You can access the table
RawMetaTable to determine the table which contains data for the required report.
3. Some of the applications are labeled as "TCP_App" or something similar. What is that?
4. Why are only the top 5 or 10 values shown in the reports? What if I want more detail?
NetFlow Analyzer shows the top 50 results in all reports by default. You can see up to 100 results
in each report by changing the Record Count value in the Settings page.
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5. The graphs show only IN traffic for an interface, although there is both IN and OUT traffic
flowing through that interface. Why's that?
Check if you have enabled NetFlow on all interfaces through which traffic flows. Since NetFlow
traffic accounting is ingress by default, only IN traffic across an interface is accounted for. To see
both IN and OUT traffic graphs for an interface, you need to enable NetFlow on all the interfaces
through which traffic flows.
This happens if the device/interface has not responded to the SNMP requests sent by NetFlow
Analyzer. Check the SNMP settings of the interface or manually edit the interface name from the
Dashboard. NetFlow Analyzer uses port 161, and the public community string as default SNMP
values. If the SNMP settings of your device are different, click the icon next to the
device/interface in the Dashboard Interface View to change the values. If you need to change this
globally, enter the new values in the same fields under Settings.
7. The total bandwidth usage seems to decrease depending on the length of the report. Why
is that?
NetFlow Analyzer aggregates older data in less granular format and due to this reason some of
the spikes may not show in older reports. While reports pertaining to last day is generated from
tables with 10 minute granularity, reports pertaining to last week is generated from tables with 1
hour granularity
For example, data in 10 minute table pertaining to 10:00, 10:10, 10:20, 10:30, 10:40 and 10:50
would all be aggregated and moved into hourly data tables for one data point pertaining to 10:00.
While the total data volumes is correct, the traffic rates will be averaged over this period. So:
10:00 -> volume transferred 100MBytes, ten minute average rate 1,333Kbits/s
10:10 -> volume transferred 1MByte, ten minute average rate 13.3Kbits/s
10:20 -> volume transferred 1MByte, ten minute average rate 13.3Kbits/s
10:30 -> volume transferred 1MByte, ten minute average rate 13.3Kbits/s
10:40 -> volume transferred 1MByte, ten minute average rate 13.3Kbits/s
10:50 -> volume transferred 1MByte, ten minute average rate 13.3Kbits/s
10:00 -> volume transferred 105MBytes, one hour average rate 233Kbits/s
The spike up to 1,333Kbits/s has been lost by this averaging process; as the data get aggregated
into longer and longer time periods, so this average value will decrease further.
This is the reason for the reduction in the reporting of bandwidth usage over time.
NBAR
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Note: NBAR is configurable on VLANs as of Cisco IOS Release 12.1(13)E, but supported in the
software switching path only.
A. Router Configuration
1. Number of protocols being matched against it
2. Number of regular expressions being used
3. The complexity of packet inspection logic required
4. Is performance dependent on the number of interfaces that NBAR is enabled on? Does the
link speed of the interface(s) that NBAR is enabled on affect performance ?
No. NBAR performance is not dependent on the number of interfaces that NBAR is enabled on or
the link speed of those interfaces. Performance is dependent on the number of packets that the
NBAR engine has to inspect, how deep into the packet it has to look to perform regular
inspection.
5. I am able to issue the command "ip nbar protocol-discovery" on the router and see the
results. But NFA says my router does not support NBAR, Why?
Earlier version of IOS supports NBAR discovery only on router. So you can very well execute the
command "ip nabr protocol-discovery" on the router and see the results. But NBAR Protocol
Discovery MIB(CISCO-NBAR-PROTOCOL-DISCOVERY-MIB) support came only on later
releases. This is needed for collecting data via SNMP. Please verify that whether your router IOS
supports CISCO-NBAR-PROTOCOL-DISCOVERY-MIB.
b) Alternately , you can execute "show snmp mib | include cnpd " command at router to know the
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cnpdStatusEntry.1
cnpdStatusEntry.2
cnpdAllStatsEntry.2
cnpdAllStatsEntry.3
cnpdAllStatsEntry.4
cnpdAllStatsEntry.5
cnpdAllStatsEntry.6
cnpdAllStatsEntry.7
cnpdAllStatsEntry.8
cnpdAllStatsEntry.9
cnpdAllStatsEntry.10
cnpdAllStatsEntry.11
cnpdAllStatsEntry.12
cnpdTopNConfigEntry.2
cnpdTopNConfigEntry.3
cnpdTopNConfigEntry.4
cnpdTopNConfigEntry.5
cnpdTopNConfigEntry.6
cnpdTopNConfigEntry.7
cnpdTopNConfigEntry.8
cnpdTopNStatsEntry.2
cnpdTopNStatsEntry.3
cnpdTopNStatsEntry.4
cnpdThresholdConfigEntry.2
cnpdThresholdConfigEntry.3
cnpdThresholdConfigEntry.4
cnpdThresholdConfigEntry.5
cnpdThresholdConfigEntry.6
cnpdThresholdConfigEntry.7
cnpdThresholdConfigEntry.8
cnpdThresholdConfigEntry.9
cnpdThresholdConfigEntry.10
cnpdThresholdConfigEntry.12
cnpdThresholdHistoryEntry.2
cnpdThresholdHistoryEntry.3
cnpdThresholdHistoryEntry.4
cnpdThresholdHistoryEntry.5
cnpdThresholdHistoryEntry.6
cnpdThresholdHistoryEntry.7
cnpdNotificationsConfig.1
cnpdSupportedProtocolsEntry.2
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This format is flexible and extensible , which provides the versatility needed to support new fields
and record types. This format accommodates new NetFlow-supported technologies such as NAT,
MPLS,BGP next hop and Multicast.The main feature of Version 9 Export format is that it is
template based.
The memory used depends upon the data structures used to maintain template flowsets. As the
implementation does not access the NetFlow cache directly the memory used is not very high.
3. "Receiving non V5/V7/V9 packets from the following devices: Click here for further
details.." What does this mean?
If you get this message on the user interface, it means that NetFlow packets with versions other
than version 5/7/9, are being received by NetFlow Analyzer. Check your router settings to make
sure that only version 5/7/9 NetFlow exports are being sent to NetFlow Analyzer. This is because
NetFlow Analyzer supports only NetFlow version 5/7/9 exports.
Version 9 slightly decreases overall performance, because generating and maintaining valid
template flowsets requires additional processing.
Version 9 allows for interleaving of various technologies. This means that you should configure
Version 9 if you need data to be exported from various technologies (such as Multicast, DoS,
IPv6, BGP next hop, and so on).
Technical Information
For each report, NetFlow Analyzer stores traffic information in a different manner. The following
tables describe the data storage pattern for the various reports generated by NetFlow Analyzer.
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Please ensure that the server is running before doing the below steps:
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A NetFlow export contains information on the protocol, source port, and destination port. When a
flow is received, NetFlow Analyzer tries to match the port and protocol in the flow, to an
application in the following order:
o The smaller of the source and destination port numbers, to the list of ports configured to
each application in the Application Mapping list
o The larger of the source and destination port numbers, to the list of ports configured to
each application in the Application Mapping list
o The smaller of the source and destination port numbers, to the port ranges configured to
each application in the Application Mapping list
o The larger of the source and destination port numbers, to the port ranges configured to
each application in the Application Mapping list
If a matching application is still not found, then depending on the protocol received in the flow, the
application is listed as <protocol>_App. (eg.) TCP_App if a flow is received with TCP protocol,
and unmatched source and destination ports. If the protocol received in the flow is also not
recognized by NetFlow Analyzer, the application is listed as Unknown_App.
A single flow can be categorized as a single application only. In case of a conflict, applications with
an exact match for the port number will be accounted for.
3. Do I have to reinstall NetFlow Analyzer when moving to the fully paid version?
No, you do not have to reinstall or shut down the NetFlow Analyzer server. You just need to enter
the new license file in the Upgrade License box.
4. How many users can access the application simultaneously?
This depends only on the capacity of the server on which NetFlow Analyzer is installed. The
NetFlow Analyzer license does not limit the number of users accessing the application at any
time.
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5. NetFlow Analyzer logs out after a period of inactivity. How do I avoid that?
You can change the time-out value to a higher value than the default ( 30 minutes ) by increasing
the parameter session-timeout.
<session-config>
<session-timeout>30</session-timeout>
</session-config>
under <NFA_Home>/AdventNet/ME/NetFlow/server/default/conf/web.xml
Change the value 30 to your desired time-range - say, 600. You will have to restart NFA server
for this to take effect.
1. Please run your logziputil.bat / logziputil.sh (under the troubleshooting folder). This will create a
zip file under the support folder please send us the zip file.
2. Send us the .err file under the Mysql\data folder.
3. Also send your Machine configuration.
10. What do I do if my NFA server becomes slow ? (or) How do I improve my NFA system
performance ?
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11. Why NFA says router time not is SYNC and stops collecting data ?
1. In case you see this, please ensure the following on the router:Check if the correct time is
set on your router.
You can check this by logging into the router and typing show clock. You can set the
clock time using the command clock set hh:mm:ss month date year. Check if the time
zone and the offset (in Hours and Minutes) for the time zone is set properly (E.g. PST -8
00 for PST or EST -5 00 for EST). You can check this by logging into the router, going
into the configure terminal and typing show running-config. You can set the clock time
zone and offset using the command clock timezone zone hours [minutes] (E.g. clock
timezone PST -8 00)
2. The time sync issue may be related to high CPU load and reducing the IP group can
help. Each address / range / network will be checked seperately. So, 4 addresses of
10.10.10.1, 10.10.10.2, 10.10.10.3 and 10.10.10.4 will add more overload than creating
the same as a single IP range of 10.10.10.1 to 10.10.10.4. While associating interfaces
you are better off selecting "All interfaces" wherever appropriate since in that case no
check will be done with the interface in the flow. In your case, since you had 180
interfaces associated, the code had to check for these 180 interfaces in each flow
received.
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Other Configurations
Configuring MSSQL Database
Product Limitations:
Configuring MSSQL database can take place only if the product is installed on Microsoft Windows
operating system
The steps to configure and install Netflow Analyzer server with SQLSERVER as the database is given
below:
1. From the installed MS SQLSERVER, copy the files bcp.exe and bcp.rll to <NetFlow Analyzer
Home>\bin folder.
2. Invoke the <NetFlow Analyzer Home>\bin\changeDBServer.bat, to configure the MS
SQLSERVER credentials like ServerName, Port, UserName and Password.
3. Database Setup Wizard pops-up.
4. Please check if the TCP/IP ports are turned on. In case they are not, please enable TCP/IP.
5. In the wizard screen, select Server Type as SQL Server. Available SQL Server Instances are
listed in a combo box. Enter the Host Name and Port of the SQL Server from the instances. (
NetFlow Analyzer will work only with default instance)
6. Select the authentication type using the "Connect Using:" options.
7. The options are:
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a. Windows Authentication
For Windows Authentication, enter the Domain Name, User Name and Password.
Ensure that both NetFlow Analyzer server and SQL Server are in the same domain and
logged in with the same Domain Administrator account.
For SQL Server Authentication, enter the User Name and Password.
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8. Click Test button to check whether the credentials are correct. If the test fails, the credentials may
be wrong, recheck and enter the correct credentials.
9. Click Save button to save the SQL Server configuration. Note that, it will take few minutes to
configure the settings of the SQL Server database.
10. Start the netflow Analyzer Server/Service to work with the MS SQLSERVER as the database.
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Product Limitations:
Configuring MSSQL database can take place only if the product is installed on Microsoft Windows
operating system
The steps to configure and install Netflow Analyzer server with SQLSERVER as the database is given
below:
1. From the installed MS SQLSERVER, copy the files bcp.exe and bcp.rll to <NetFlow Analyzer
Home>\bin folder.
2. Invoke the <NetFlow Analyzer Home>\bin\changeDBServer.bat, to configure the MS
SQLSERVER credentials like ServerName, Port, UserName and Password.
3. Database Setup Wizard pops-up.
4. Please check if the TCP/IP ports are turned on. In case they are not, please enable TCP/IP.
5. In the wizard screen, select Server Type as SQL Server. Available SQL Server Instances are
listed in a combo box. Enter the Host Name and Port of the SQL Server from the instances. (
NetFlow Analyzer will work only with default instance)
6. Select the authentication type using the "Connect Using:" options.
7. The options are:
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a. Windows Authentication
For Windows Authentication, enter the Domain Name, User Name and Password.
Ensure that both NetFlow Analyzer server and SQL Server are in the same domain and
logged in with the same Domain Administrator account.
For SQL Server Authentication, enter the User Name and Password.
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8. Click Test button to check whether the credentials are correct. If the test fails, the credentials may
be wrong, recheck and enter the correct credentials.
9. Click Save button to save the SQL Server configuration. Note that, it will take few minutes to
configure the settings of the SQL Server database.
10. Start the netflow Analyzer Server/Service to work with the MS SQLSERVER as the database.
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Product Limitations:
• Only the configuration of NetFlow Analyzer can be migrated from MYSQL to MSSQL. Data
Migration of the same is not possible.
• Migration to MSSQL database can take place only if the product is installed on Microsoft
Windows operating system
• NetFlow Analyzer does not support the following:
o Automatic deletion of oldest raw data, when free disk space goes below the user defined
value
o email alert generation, when the free disk space goes below the user defined value
Note: Please login to the NetFlow Analyzer server as Local Administrator and make sure that the
database user, which you have specified on the product has Sys Admin permission
The steps to migrate and run the NetFlow Analyzer server with SQLSERVER as the database is given
below:
For Windows Authentication, enter the Domain Name, User Name and Password.
Ensure that both NetFlow Analyzer server and SQL Server are in the same domain and
logged in with the same Domain Administrator account.
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For SQL Server Authentication, enter the User Name and Password.
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9. Click Test button to check whether the credentials are correct. If the test fails, the
credentials may be wrong, recheck and enter the correct credentials.
10. Click Save button to save the SQL Server configuration. Note that, it will take few
minutes to configure the settings of the SQL Server database.
11. Invoke the <NetFlow Analyzer Home>\bin\run.bat to start the NetFlow Analyzer server in
the command prompt.
12. After the server is started completely, stop the server by terminating the run.bat in the
command prompt or invoke the <NetFlow Analyzer Home>\bin\shutdown.bat
13. Invoke the <NetFlow Analyzer
Home>\troubleshooting\Mysql_Mssql_RestoreConfig.bat.
14. Start the NetFlow Analyzer server/service.
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Appendix
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The SSL protocol provides several features that enable secure transmission of Web traffic. These
features include data encryption, server authentication, and message integrity.
You can enable secure communication from web clients to the NetFlow Analyzer server using SSL.
The steps provided describe how to enable SSL functionality and generate certificates only. Depending on
your network configuration and security needs, you may need to consult outside documentation. For advanced
configuration concerns, please refer to the SSL resources at http://www.apache.org and
http://www.modssl.org
Stop the server, if it is running, and follow the steps below to enable SSL support:
Disabling HTTP
When you have enabled SSL, HTTP will continue to be enabled on the web server port (default 8090). To
disable HTTP follow the steps below:
Enabling SSL
1. In the same file, enable the HTTPS connection parameters, by removing the <!-- tag before,
and the --> tag after the following lines:
<!-- SSL/TLS Connector configuration using the admin devl guide keystore
<Connector port="8493" address="${jboss.bind.address}"
maxThreads="100" minSpareThreads="5" maxSpareThreads="15"
scheme="https" secure="true" clientAuth="false"
keystoreFile="${jboss.server.home.dir}/conf/chap8.keystore"
keystorePass="rmi+ssl" sslProtocol = "TLS" />
-->
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Server started.
Please connect your client at http://localhost:8493
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The alerts generated by Netflow Anlayzer can be forwarded as a trap message to any manager
application. This helps in consolidating all the network alerts in a single place in the manager application.
The steps for the manager application to get the traps, forwarded by Netflow Analyzer, are;
1. Configure a particular port in the manager application to listen for SNMP traps
2. In Netflow Analyzer alert profile form, select alert action as 'SNMP Trap' and specify <Server
Name>:<Port No.>:<Community>
o <Server Name> - The name or IP address of the server in which the manager application
is running
o <Port No.> - The port number at which the manager application is listening for the traps
o <Community> - The community string of the manager application
After the configuration, one trap is sent to the manager application, for every alert generated. A trap
contains an OID and a system description.
Entuity provides a MIB file with the OIDs and their descriptions for all the traps that can be forwarded. The
manager application can parse this MIB file and get meaningful messages for the forwarded traps.
The steps for the manager application to decode the meaning of each of the OIDs, are;
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Database Backup
Please follow the below steps to migrate from one server to another:
Note:
1. The new server's Operating System must match with that of the old one.Cross platform migration
is not supported.
2. The build number of the NetFlow Analyzer should be the same.
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Configuration Backup
Please follow the below steps to take the backup of configuration data :
Note : The ConfigBackup.sql file will contain all your configuration.Please keep it in a safe location.
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2.Execute the file BackupDB.bat -A ( BackupDB.sh -A, in Case of linux) under \troubleshooting
folder.This will create a zip file under <Netflow_home> with the name aggregated_database_backup.zip
( Ensure that the zip file is not corrupted )
7.Copy the zip file under the <Netflow_home>, and unzip the file at the same location
8.Navigate to the \troubleshooting folder and execute the command rawCleanup.bat ( rawCleanup.sh, in
Case of Linux)
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Geo Locations
Geo Locations is an useful feature which has been added in NetFlow Analyzer "source" and "destination"
tab.
Geo locations gives the country wise traffic usage interms of the total volume(in Kbytes) and the total
utilization(in %).
To use the "Geo locations" feature, please select the respective interface and click on the source or the
destination tab. There you would see "Geo locations" between "Resolve DNS" and "Show network", on
the top left.
Click on "Geo locations" and the list of countries with the respective traffic usage will appear. You can
click on the country of your choice from the list and view the top ten bandwidth users in terms of their "IP
addresses."
You can "Click to update" which is besides "Geo locations" to update the IP locations database. If the IP
locations table is up to date then an "IP Locations Database is already up to date" message will pop up.
Else the database will be updated.
NOTE : When you "click to update" for the first time you might get the following msg "The Geo Location
Database file could not be downloaded. Please check whether the proxy settings are correct here.
Otherwise please download the file from here and unzip under NetFlow-Home directory"
If so, please check your proxy settings and then download again.
At the bottom of the page, a chart which shows the traffic usage of different countries will be displayed.
Each country would be displayed according to their traffic usage.
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