RipCurrent S Electric Bicycle
Ownerʼs Reference Guide (English) Summer 2018
Juiced Bikes
1669-A Brandywine Ave. Chula Vista, CA 91911, USA. [email protected]
Tel: +1 888 303 8889 www.JuicedBikes.com
Hi!
Thank you for choosing to be part of the Juiced Bikes team
We invite you to read through this guide to learn about your bike and
what owning an ebike looks like
First and foremost, remember to be safe out there. Your bike is an
accessory to your lifestyle and activities. Always follow the best
practices and traffic rules
Even being an evolving technology , your ebike is a bike at heart, so it
will require basic maintenance and care to always be performing
properly.
Preventive maintenance is the name of the game, we invite you to
grow with us taking advantage of the modular design we use for our
technology
Instructions, videos and live support are being created to offer all the
knowledge you need to know your Juiced Bike and get the best out of
it.
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Important Warranty Information
Your bike has had an amazing trip before arriving to your doorstep.
Help us give you the best experience following this unboxing guide
Before assembling your Juiced Bike
Perform a visual inspection of your shipping box and your bike to see
everything arrived without shipping issues. Take pictures if you
suspect excessively rough handling.
Register your Juiced Bike visiting our website:
www.JuicedBikes.com/Registration
Watch our assembly videos and feel free to invite a handy friend or
give us a call if theres something you have doubts with. Also you can
send us an email to [email protected] and we can send you
more specific info as continuous feedback keeps us generating more
guides
Before Riding your JuicedBike
Be sure all the items are properly torqued, tightened and connected.
In particular the items you had to install.
If you have any doubts contact us
Or call us at 1-888-303-8889 option 3
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And about your warranty…
We stand behind the warranty of our products and can assure you we
learn every lesson along the way bringing it into our services.
Service and support exists because in the real world, there are a lot of
variables that will interact with your bike. So we want you to be sure
that we are here to help you and keep you having the best riding
experience. Your help will always be appreciated as we value your
time and attention immensely
Our goal is to be the friend you call when you have a doubt , or when
you need to move as you know its always on your side.
So please be invited to read and reach out if any questions
Juiced Bikes
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What is Pedal Assist?
Also known as Pedelec, pedal assist refers to the use of a
combination of sensors that measure torque and cadence (force and
speed) of your pedaling. This info is passed to the bike's controller,
which generates the power needed to give you a great ride.
We recommend you to ride your bike with the power off at first, to get
familiar with your Rip Current S’s braking and gear shifting. Then, you
can start testing the assist levels incrementally to gain familiarity with
the optimal settings for your riding style.
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Charging the Battery
The Juiced Bikes Rip Current S features a high-capacity Lithium Ion
rechargeable battery. Charge the battery fully before your first use.
The charger that came with your Rip Current S recognizes the battery
pack’s initial charge and will automatically cease charging when the
battery is fully charged; don’t be shy about topping off your battery
before a long trip!
• Be sure the bike is powered off.
• Be sure you re using a proper 48VDC or 52VDC charging profile if
using the Cycle Satiator
• The battery pack can be charged while connected on-board the bike
and it can also be charged when removed off of the bike.( see
Removing Battery pack on page 13 )
Onboard charging:
• Stand on the left side (non-drive side) and locate the charge port cover
on the bottom of the battery pack.
• Lift the rubber dust cap away to expose the DC charge port.
• Carefully, plug the charger into the charger port
• Connect the AC power cable into the charger and plug the cable into
the power outlet.
• The charger will automatically start charging if the battery needs to be
charged.
• When the charger is charging the battery, the indicator LED will turn
RED. When the charger is complete, the charger will turn GREEN.
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• Charging takes between 1 and 8 hours, depending on battery size and
initial charge level. ( see verifying battery charge level on page 10)
• When the pack is fully charged, the charger’s light will change from
amber to green and automatically stop charging.
• Disconnect the charger from the wall. Remove the charger plug from
battery and close the rubber dust cap.
• Use your battery often so it exercises the cells and is kept healthy
Caution:
The charger can become warm during charging.
Do not place anything over the charger while it is charging.
Do not use the charger in wet areas.
Do not cover the body of the charger when charging.
Do not charge he battery with any charger which is not supplied or
approved to charge your bike.
Do not drop the charger or subject to high vibration.
Notes
If your battery is low, you should choose a lower level of assist if going on stops
and hills. The sports mode will demand enough power for the battery to think is
depleted at a point when you can still get range at a lower assist.
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Turning the bicycle ON and OFF
The electric bicycle can be ridden like a normal bicycle with the power
turned ON or OFF. However the Pedal Assist and Throttle will be
active only if the power is turned ON.
• Locate the power button on the rear face of the LCD Display.
• Have both feet off the pedals as the torque sensor will calibrate when
turning on.
• Press and hold the power button for a couple of seconds
• The LCD display panel will will turn on, giving an indication of the
battery’s charge level and selected assist level.
• The Rip Current S can now ride on battery power alone. Throttle and
Pedal Assist will be available at the same time.
• Pressing and holding the power button again will turn off the controller.
• Power should be turned off after each ride to avoid draining the battery.
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Using the Brakes
The bike comes equipped with front and rear Tektro Dorado disc
brakes; the very best available for e-bikes. The brake's main
function is to slow down or to stop the bicycle.
• The brake on the front wheel is controlled by the lever on the left-
hand side of the handlebar.
• The brake on the rear wheel is controlled by the lever on the right-
hand side of the handlebar.
• The front brake provides the majority of the bicycle's stopping power.
• When slowing down on slippery surfaces, use the rear brake first
before applying the front brake.
• A signal wire from each brake lever automatically cuts power to the
motor when either brake is being used. This prevents undue wear to
the electric motor.
Your new brakes go through a “Bedding In” period. Which means that after
the first 40 to 50 Full stops, they will wear down to achieve the 100% grip
efficiency, resulting in an adjustment needed
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Shifting the gears
Your Rip Current S comes equipped with a Shimano 9 speed gear
set. The lower gears are useful for starting off from a stop or when
riding slowly or climbing steep hills. Higher gears are most
effective when riding at speed. The mid gears fits into the space
between. As a normal bike, you will get used to using the gear
settings that are most comfortable for your ride and trip.
• The shifter is located on the right side of the handlebar.
The gear shifting system and motor assist are entirely
independent; neither affects the other’s performance. Both work
toward the goal of propelling the bike, of course, and their
contributions are additive.
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Using the Assist Control
The control system can be used to maintain a constant level of
pedal assist.
How to use the Assist control feature:
• Turn your bike on.
• Using the + or - Buttons, you can select the Assist levels between
ECO ( Battery efficiency ), 1, 2 and 3.
• The LCD will indicate the Assist Level you are selecting
• Once you start pedaling, the controller will make the motor turn
accordingly.
• The bike will now maintain a constant Pedal Assist until:
1. The brakes are applied, or
2. The + or - buttons are pressed to adjust the Assist level, or
3. You stop pedaling, or
4. The battery runs down completely
Note: If your battery level is low, we recommend selecting a lower assist level as the
Battery Management system can deactivate the assist support to protect the
battery from getting too low. Charge your battery fully before each ride.
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How to read the battery level
The LCD display which will give you an indication of the batteryʼs
voltage. The battery’s voltage can vary greatly depending on a variety
of conditions.
The voltage will decrease temporarily when using the throttle and/or
Assist. It may drop when going uphill regardless of the charge state.
This is normal operation. The voltage will be lower if the battery has
been in a cold environment.
To more accurately read the batteryʼs charge state, let off the throttle.
The display lights will stabilize after 1 second to give an indication of
the battery’s level.
Note: When you battery level is low and it reaches
2 Bars
The battery level is low and should be recharged soon. Select a lower assist level
1 Bar
Stop using the throttle, recharge the battery pack.
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Understanding Battery Range
All electric bicycles have a riding range that can vary greatly
depending on how it is ridden, terrain, tire pressure, temperature,
payload and wind. After a few rides, you will get a sense of the
electric bicycle’s range capability.
Factors that will decrease your range:
• Rapid accelerations using the motor • Uphill riding
• Heavy payloads
• Headwinds
• Under-inflated tires
• Extreme hot or cold weather
How to increase your range:
• Start by pedaling instead of only using the motor
• Avoid rapidly accelerating using the throttle
• Pedaling to help the motor up steep hills . Use your gears
• Reduce your average assist level and pedal along with the motor
• Reduce payload weight
• Properly inflating your tires between 50-60 psi
• Coast to a stop and avoid rapid decelerations
Notice: Riding downhill or pedaling when not using the throttle will not recharge
the battery pack. Do not over-inflate the tires.
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Battery Information and Safety
About the Lithium battery
Your Lithium battery does not have a “memory effect” associated
with older battery technologies. It is highly recommended you
charge the battery after every ride even if the battery is only lightly
used.
An on-board circuit prevents the battery from over-charging. The
battery can achieve between 500 to 700 full charge cycles. As the
battery receives more charge cycles, the capacity will become
decreased. Charging a partially flat battery is not considered a full
charge cycle.
Notice: The battery must be recharged at least once every
month. A battery left unused for several months may result in
permanent capacity loss.
The battery’s capacity will be temporarily reduced in cold
environments. Avoid using the electric bicycle in very hot weather.
Store the electric bicycle in a sheltered place.
Battery Safety Information
• Use only the charger supplied with the bicycle.
• Improper usage can cause explosion or fire.
• Do not short-circuit the battery’s terminals.
• Do not use if the temperature is over 60 C (140 F)
• Do not disassemble the battery pack.
• Do not submerge the battery in liquid or use in wet areas.
• Do not set flame to the battery.
• Do not expose battery to freezing temperatures for an extended
period.
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Removing the battery
The battery can be removed from the bike. This is useful for storing
the bike or when the bike is being transported.
• Turn off the bicycle.
• Stand on the non-drive side of the bicycle.
• Locate the Keyhole on frame near top of the battery.
• Insert the key into the bike.
• Turn the key counter clockwise and hold.
• Careful get a good grip of the pack
• Pull the upper portion of the battery towards you.
• You can let go of the key now
• The battery will pivot sideways and can be lifted away from the bike.
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Key parts of the electric bicycle
An electric bicycle is a lot like a normal bicycle. The major difference is
the inclusion of a motor which provides a boost when desired. An
onboard rechargeable lithium battery supplies the motor with electric
power. The bicycle can be ridden using both pedal power and battery
power at the same time.
Controller
The controller regulates how much power is sent from the battery to the
motor.
Throttle
The throttle allows the rider to control the bike’s speed. It sends a signal to
the controller telling it how much power to send to the motor.
Battery
Electrical energy is stored in the battery pack. It is composed of many
smaller battery cells similar to that of a modern mobile phone.
Charger
The charger plugs into the electrical outlet and is used to pump energy
back into the battery pack when it becomes depleted. The more energy that
is discharged from the battery pack, the longer it will take to recharge.
Display
The display reads the battery’s voltage. This will give an approximation of
the battery’s charge state. The display may have other buttons to control
other functions.
Motor
The motor is built into the hub of the rear wheel. When power is sent to the
motor, it will began to spin, propelling the bike forward.
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Key parts of the electric bicycle (continued)
Gear Shifter
The gear shifter changes the ratio between the pedals and the rear wheel.
It is used to find a more comfortable pedaling cadence under different
riding conditions. The low gear is used for pedaling during starts, uphill or
loaded riding. The higher gears are use when pedaling downhill or during
faster riding.
Brakes
The brakes use friction to slow the bike down. The levers on the
handlebars control the braking. The brakes have an electrical switch which
cuts the power to the motor at the moment when the brakes are used. This
prevents accidental accelerations while braking.
Fuse
The battery has a fuse which is used to prevent excessive amounts of
power surging through the wires and damaging the electronics. When the
fuse is tripped, it will need to be replaced.
Tire and Inner tube
The tire is made of rubber and provides traction for your bicycle. The Inner-
tube, is a rubber tube inside the tire retains the tire’s air.
PSI (Pounds per Square Inch)
The PSI is the pound’s per square inch of air pressure inside the tire. It can
be measured with a tire gauge. Pumping more air into the tire increases the
PSI and makes the tire harder. Releasing air from the tire decreases the
PSI and makes the tire softer. Both over and under inflating the tire can
have negative effects.
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Adjusting the bicycle for riding comfort
1. Adjusting the seat height
Pull the seat clamp lever outward to loosen the seat post. Adjust the seat the
desired height. The maximum height should not extend beyond minimum
extension mark marked on the seat post. Tighten the seat clamp and close the
lever to lock in the seat’s height.
2. Adjusting the seat tilt and distance
Using a 5 mm Hex wrench, loosen the bolts under the seat. Adjust the seat tilt
and seat distance forward or backward. Tighten the bolts securely to lock in your
desired position.
3. Adjusting the handlebar tilt angle
Use a 4mm Hex wrench to loosen the screws near the center of the handlebars.
Tilt the handlebars to the desired position. Re-tighten the screws securely to lock
in the handlebars. Be sure all screws are tightened equally.
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Important Safety Information
Basic Bicycle Safety
• Always wear a helmet.
• Use a light and wear reflective clothing when riding at night.
• Reduce speed when riding on a wet surface.
• Properly inflate tires.
• Apply the rear brake before using front brake in low traction conditions.
• Do not follow other vehicles too closely.
• Do a pre-trip inspection
• Brake disk rotors can get extremely hot for brief periods after braking.
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Electric Bicycle Safety
• For maximum stability, avoid accelerating or braking while turning.
• Avoid riding in extremely wet conditions.
• Do not leave the electric bicycle in the rain.
• Discontinue the use of the electric bicycle if the battery pack is
damaged due to crash or a drop.
• Do not disassemble the battery pack.
• Do not use the charger outdoors in wet conditions.
• Do not ride up or down extremely steep inclines.
• Do not ride off-roads or jump the electric bicycle.
• Always use the kickstand or center stand when not on the bicycle.
• Do not exceed the carrying capacity.
• Do not ride on the sand.
• The motor can get hot, do not touch the body of the motor for at least
2 hours after riding.
• Do not race or taunt other cyclist.
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Electronic Modules
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Juiced Bikes Safety Statement
In e-biking, as in cycling, the user’s safety is paramount. It’s important to understand that
e-bikes tend to be ridden at greater speeds than traditional cycles and are therefore more
dangerous. Be sure to understand and follow all local laws & regulations and to have
maintenance/repairs done by an authorized Juiced dealer. Don’t use/ride any Juiced
Bikes product in ways unintended by the manufacturer and don’t exceed the weight limit
of any product.
Don’t use/ride our product in traffic or any other environment that
may present danger until you have built up some familiarity with the
product and all installed accessories. Baskets, lights, passenger
seats- EVERYTHING!
Use only parts/accessories approved by Juiced Bikes, and have all installation performed
by a Juiced-authorized mechanic. Installation of unauthorized parts/accessories may
void the product’s warranty. In addition, Improper installation of any parts/accessories as
well as improper performance of maintenance may void the product’s warranty.
NEVER DISASSEMBLE OR MODIFY ANY ELECTRONIC
COMPONENT OF THE BICYCLE. DOING SO IS EXTREMELY
DANGEROUS AND MAY RESULT IN DEATH, SERIOUS INJURY, OR
DAMAGE TO PROPERTY.
Always wear a helmet, whether the
law requires one or not!
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Juiced Bikes Warranty
At Juiced Bikes, we take great pride in the quality and durability of our products. We’re confident that you
will be impressed as well, and we stand behind all of our products.
Every bike/e-bike we sell is covered by a limited warranty against manufacturing defects subject to the
terms below:
Covered Products:
1. This warranty applies only to products, parts, & components (hereafter PRODUCTS) that have been
manufactured, assembled, or sold in new condition by Juiced Bikes/Juiced Riders, Inc (hereafter,
JUICED).
2. This warranty applies only to replacement/repair of PRODUCTS in case of a manufacturing flaw in
materials or workmanship, in accordance with the Scope of Warranty Service, and subject to any and all
exclusions, limitations, and procedures explained below.
3. This warranty is not transferable in any way and may not be exercised by anyone other than the original
retail buyer (hereafter BUYER) of the PRODUCTS, only if the BUYER has retained constant ownership of
the PRODUCTS since their original purchase of the PRODUCTS and only to PRODUCTS purchased in
new condition either:
A. directly from JUICED, or
B. from an authorized dealer of JUICED who in turn purchased or received the bike directly from
JUICED (e.g., this warranty does not apply to used or second-hand bikes, nor does it apply to
pre-owned PRODUCTS).
Warranty Period:
1. Battery packs are covered under warranty for a period of 1 year on manufacturing defects only. We DO NOT cover wear
and tear or USAGE in your battery.
2. Other electronic components are covered under warranty for a period of 1 year from the date of purchase
3. Bicycle frames are covered by a 1 year warranty against manufacturing defects.
4. For all PRODUCTS, this warranty expires 1 years from the date the PRODUCTS were delivered to the BUYER, unless
excluded from warranty or otherwise voided from coverage under warranty.
5. New Bike Guarantee -We offer full replacement of defective parts with free shipping within the first 30 days of your bike
order. After 30 days the customer is responsible for all return shipment costs to Juiced. Juiced Bikes will pay for shipping
to the customer only.
Warranty Exclusions:
The intent of this warranty is to ensure that the BUYER of any new PRODUCTS sold by JUICED or any
JUICED product sold by an authorized JUICED dealer will receive a quality product, free of manufacturing
flaws. This warranty should not be considered to be an insurance policy against any damage occurring after
the products are received, nor as explicit or implicit acceptance by JUICED of responsibility for the
consequences resulting from the failure of any PRODUCTS, irrespective of whether the failure itself is covered
by this warranty.
In addition, the following situations are excluded from this warranty or lead to exclusion from this warranty:
1. Warranty claims not made in accordance with Warranty Claims Process (explained below)
2. PRODUCTS with technical alterations that have been made without the approval of the manufacturer
3. PRODUCTS with alterations to or additions to which use incompatible or non-original parts
4. Damage to or failure of PRODUCTS resulting from weather or ordinary wear and tear.
5. Theft, robbery, vandalism, intentional damage, damage resulting from bumps and scrapes after
possession of the PRODUCTS has been transferred to the BUYER.
6. PRODUCTS that haven’t been manufactured or sold by JUICED
7. Incidental/consequential damage or injury
8. PRODUCTS that have been used or transported inappropriately or improperly (e.g., by loading a JUICED
bike above the maximum weight recommendation)
9. PRODUCTS with damage resulting from improper maintenance (e.g., storing battery fully discharged over
the winter)
10. Any electrical component that has been opened, altered, partially disassembled, or completely
disassembled except by JUICED or an authorized JUICED dealer.
11. Any PRODUCTS that have been disassembled in a manner not authorized by JUICED or that have had
repairs attempted by anyone not authorized by JUICED.
12. PRODUCTS that have been damaged due to improper adjustment or worn components
13. PRODUCTS with damage resulting from an accident
14. PRODUCTS that have been lent, leased, or rented commercially
15. Bicycles not registered with JUICED by the BUYER within 60 days of delivery/sale
16. Warranty shall not apply to PRODUCTS and/or situations in accordance with the terms of a specific sale
(e.g., scratches and dents to scratch & dent discounted merchandise)
17. Cleaning of any PRODUCTS
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18. PRODUCTS that were not purchased by BUYER in new condition
19. Juiced Bikes will not pay for any third party service or prt replacement unless greed upon prior to the fix.
20. Juiced Bikes will not pay for return shipping on any damaged or defective product or component.
21. Juiced Bikes will not cover any damage that may occur during shipping if the owner sets up their own
shipping option or if the bike is shipped using a freight forwarder or similar service.
22. International orders, our warranty is only good in the U.S.
Scope of Warranty Service
In case of a warranty claim within the warranty period for a non-excluded situation JUICED agrees to:
Repair or replace the failed warrantied PRODUCTS with equivalent parts/accessories/components at the
discretion of JUICED, by JUICED, an authorized JUICED dealer, or by a third-party with the approval of
JUICED. Replacement parts may not be identical to those being replaced.
Any additional non-warranty work done concurrently with a warranty repair/replacement will be subject to
ordinary parts/labor fees. This includes anything not included by the warranty as well as anything
excluded from the warranty.
No service, repair, or parts replacement provided under warranty will extend the original warranty period.
Warranty Claims Process
1. Register your bike within 60 days of purchase. Other products do not require registration.
2. If you suspect that any part/component is defective, do not attempt to repair or replace it yourself
or to have it repaired or replaced before contacting JUICED— doing so may invalidate your
warranty and may cause additional damage, not necessarily limited to the PRODUCTS in question,
and may also create the risk of injury.
3. Contact JUICED via email to submit your warranty claim:
[email protected]. Juiced Bikes will
not replace any part without seeing photos or video of the damaged part.
4. We will contact you to make plans for inspection and any warranty repairs.
5. All claims to this warranty must be made through Juiced Bikes. Proof of purchase may be required
with any warranty request. Before making a warranty claim, we suggest that you contact our
Technical Support team at
[email protected] as there might be a simple fix for your problem.
Valid warranty claims will be processed through Juiced Bikes within one year of initial purchase.
Severability
The invalidity or unenforceability of any provisions of this Agreement shall not affect the validity or
enforceability of any other provision of this Agreement, which shall remain in full force and effect.
Any provision of this agreement deemed to be invalid or unenforceable shall be interpreted, unless
prohibited by law, in accordance with the provision’s intent and in consideration of applicable laws and
corresponding industry standards.
Shipping Damage Claims
IMMEDIATELY inspect your product(s) for damage. Freight damage claims are extremely time sensitive.
We will not accept freight damage claims later than 14 days from receipt of the product. Note any damage
to your product(s) on the Bill of Landing before you and the driver sign-off on the shipment. Take pictures
of any damage that is found and date the images when possible. Keep all packaging and paperwork until
the inspection process is complete. Whenever possible, report damage claims within 10 days of delivery to
a Juiced Bikes customer support representative. Please contact our Customer Support team for return/
replacement instructions at
[email protected] | (888) 303-8889 ext 2
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