English For Hotels and Tourism - Unit 1 Introduction To Hotel English, Part 1 Reading
English For Hotels and Tourism - Unit 1 Introduction To Hotel English, Part 1 Reading
Reading: Introduction to Hotel English, Part 1 2024 English for Hotels and Tourism. All rights
reserved.
If you're working in, or thinking of working in the hotel industry, it's important to
know the differences between the many types of hotels that exist today. Just as
hotel guests compare the facilities and amenities offered by each hotel, before
choosing the best fit for their planned vacation or business trip, any potential hotel
employee will want to find the work environment that appeals to them the most!
In the past, a hotel could be chosen simply by the number of stars next to its
name, or the cost of a room. Nowadays, there are not only hotels to suit every
budget, but also to satisfy the needs of all sorts of different clients. Hotel guests
may be families vacationing with children, couples on their honeymoon, single
businessmen and women needing extended stay accommodation, or large
groups attending meetings, conferences and exhibitions.
Hotels have sprung up worldwide, that cater to the very specialized tastes of their
guests. Some people want to stay in eco-friendly surroundings, some want to take
their pets with them when they travel, some want to learn a skill, like cooking or
painting, and others want to do nothing more than spend their days in bubbling
spa water, eat 'healthy' food and lose some weight.
All hotels, regardless of price and style, share certain characteristics. At the lower
end of the market, they offer travelers the basics: a simple room with a bed (or
beds) to sleep in and use of a bathroom. At the upper end of the market on the
other hand, guests may experience the ultimate in luxury and comfort: they stay in
designer styled rooms and suites with custom made fixtures and furnishings, and
enjoy superior facilities and services. Luxury hotels offer everything from indoor
and outdoor swimming pools to gourmet restaurants and spa treatment and
fitness centers. However, the height of luxury for many guests is that they are
cared for by multiple members of hotel staff, whose job it is to make them feel
pampered!
Hostels: Perhaps the most basic of hotel types is the hostel. Popular with
backpackers and travelers on very limited budgets, hostels offer little more than a
place to sleep. Accommodation is often in shared rooms with shared bathroom
facilities and, if guests are lucky, there may be a kitchen of sorts, where food can
be heated and drinks made. For students and young people more interested in
the trip than in where they catch a few hours sleep, a hostel is often seen as a
place to meet up with other like-minded travelers, and its lack of comfort is happily
ignored.
A typical motel room contains one or more beds, a TV, a small kitchen area with
refrigerator and microwave, and a bathroom. Guests generally check-in at an on
site reception office, pay in advance, and vacate their rooms when they are ready
to continue their journey.
Discussion Questions
Why might it be useful to know something about all the different types of hotels
before applying for your first job in the hotel industry?
Which do you personally prefer to stay at: a hotel, a hostel, or a motel? Why?