Grow - Thoughts - Issue 20 - On Cultural Branding
Grow - Thoughts - Issue 20 - On Cultural Branding
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MAGAZINE ISSUE
credits
Issue Writers Editor Designer Photography Cover Artwork By Anthony Ryman, Managing Director
Anthony Ryman Anthony Ryman Mae M. Alkuino Jason Añonuevo Mae M. Alkuino
Andreas Ioannou
David Omi
yeah,
we did this! AL JAZEERA NETWORK - BROCHURE FOR 2011
On
brand The Dimensions
of grow
1
Brand is much more than a logo, a uniform, packaging, Discovery
an advert or a look and feel. It’s all of these and more!
Discovery is about finding out about who you are, what
Your brand is your DNA, your brand promise. It’s emotive
you do and how you do it. We learn about your business
and it’s an asset with intrinsic value. Moreover, brand is
strategy, your industry sector and the competitive
about “tribes” or “identity”.
landscape to gain a clear understanding of your business.
In this world of complex messaging, where we are
constantly getting bombarded by thousands of
advertising messages per day trying to sell us stuff,
2 Definition
5
offering to include news channels and expertise that Al Jazeera
Decision
in several languages, interactive At the same time, we focused on the provides. It’s used as a media and
news channel, studies and visual marquee and used that visual marketing tool e.g. at international Essentially if you’re easy to understand, you’re easy
training centre, websites, online device in silver to offset the white. conferences, to promote the to trust and if you’re easy to trust, you’re easy to do Once we have the strategic choices fleshed out in a
and mobile. Al Jazeera brand worldwide and business with. visual context, we recommend a final creative route to
We chose to communicate within a demonstrate its global reach and design develop in consultation with you. The objective
How to communicate the scope landscape information tool-kit, visually expansion plans. In our design process, this “BIG IDEA” acts as the is to choose a creative route that not only works, but is
of activities in a simple but visually very rich and yet very easy to read. creative and communications catalyst and platform powerful, compelling and sustainable.
engaging way? from which we design how your brand looks, feels, talks
Al Jazeera approached grow with
this challenge.
We used a colour-coded bar,
reminiscent of the TV colour bars
to delineate the various chapter Note to readers:
and acts. Essentially we give the brand its own voice,
character and personality. 6 Deployment
Keeping it simple: when we say ‘brand’ we mean the Brand consumers develop rational connections with the
personality of an entity – whether product, service, brand’s external features and emotional connections
organisation, nation, or a person. Personalities (and with its internal features (as shown in the model below).
brands) are shaped by two fundamental sets of features: Value is maximised when brands achieve both types of
¬ EXTERNAL, the way they present themselves – consumer connections. Coca Cola
it could be the style of their clothes or their from “I’d like to
graphic identity or the colour palette on their Adding a new dimension to the model to get teach the world to
communications cultural branding: in addition to achieving emotional sing” to polar bears
Virgin
¬ INTERNAL, the way they allow their character traits connections in the conventional sense, some brands injecting a sense
even during
and values to be perceived – they could have managed to form an additional powerful bond of innocence in our
economic
be outgoing, understanding, trustworthy, with the consumer – through becoming cultural, complex cultures
meldowns ‘life is
or conservative. iconic symbols representing ideas and ideals often
never dull’
disassociated from the core product or service (and the
main essence of the brand). Think of BBC as a carrier of
‘Britishness’ and not as a broadcasting corporation; think
of Elvis as a prototype of ‘achieving a dream’ and not as
RATIONAL brand connections EMOTIONAL brand connections a rock-and-roll singer; think of the Olympic Games as
‘building a bridge over the world’ and not as a series of
what the customer may say how the customer may feel sports events; think of the value such iconic dimensions
¬ the price is just right for me ¬ I trust them can bring to a brand. Apple
¬ the features are great – easy to use ¬ they respect my time in a complex world
¬ I like their contemporary image ¬ they understand my needs they bridge the
cultural gap with
> this product / service is for me > this brand is for me creativity
and simplicity
6 thoughts. 020.011 020.011 thoughts. 7
So brands need
to think big and
attempt to enter
the world of our
wider culture.
Developing and nurturing a brand as a cultural icon
First, the prerequisite: the rational connections with
the brand have to be in place (a modern airline cannot
become a cultural icon if, for example, its tariff structure
¬ have a story to tell – communicate through
is not in-line with customer expectations). Managing
characters, metaphors, or messages the brand’s
cultural branding, creating that ‘iconic bond’ takes time
empathy towards society’s contemporary beliefs
and strategic effort. Brands need to:
make it real, turn words and promises into actions
¬ identify and respond tightly to people’s current ideals
(eg, people want to see how a brand is Corporately
and values or provide a perceived relief to their
Responsible – not simply read about it).
social or economic concerns and worries –
or cultural disruptions
The benefits of cultural branding are real
¬ be the vehicle to fulfill people’s social or personal
It takes time and effort to create an iconic brand,
ambitions and desires – people know what
but it can pay off through:
they want to achieve but cannot always
¬ being top-of-mind – they get the attention from
achieve it – for example, a worthwhile contribution
journalists, they feature heavily in social networks
towards environmental protection
¬ (viral marketing), and generally the brand
¬ keep re-inventing the brand but keep it relevant
awareness is maximised
to society’s needs and attitudes (British Airways
¬ increased brand equity and therefore
damaged its iconic status during their 1997
increased customer loyalty
rebranding by introducing multi-ethnic art that
¬ attracting quality co-branding and quality
went against the collective ethos of a nation Bank of Cyprus business partnerships
and upset politicians) for over 100 years ¬ being hard to replicate – creating barriers
remains etched in to current and future competition
local people’s lives BBC ¬ attracting and retaining talent
and memories a symbol of ¬ the ‘halo effect’ – more easily forgiven during
Britishness slip-ups having a ‘protected’ quality reputation.
A last thought …
When consumers connect deeply and emotionally
to a brand that articulates and brings to life their inner
beliefs (and ‘completes’ their identity), they want to stay
connected to that brand. So brands need to think big
and attempt to enter the world of our wider culture.
Even if they don’t achieve an iconic status, they can still
leverage the benefits of a differentiated, fresh positioning.
8 thoughts. 020.011 020.011 thoughts. 9
By David Omi
grow
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