Essentials of Telemedicine and Telecare
Essentials of Telemedicine and Telecare
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Abstract
We describe developments in the delivery of remote healthcare. We start with alternative definitions of
telemedicine, telecare, and telehealth and trace the origins and development of them. Then look at the
technological, clinical and business drivers and identifying the main types of telemedicine and considers how
they influence patients and careers. We record the benefits of remote healthcare and focuses on the inherent
limitations and external barriers. We explain the types of data needed to transfer across the telemedicine link.
Finally, we overview the main telecommunication standards that ensure the interoperability of equipment and
the valid transmission and receipt of data.
Keywords: Telemedicine, Telecare, E-health, IT, ICT
PREFACE
This article describes developments in the delivery of remote healthcare. If we regard telemedicine as simply the
delivery of medicine at a distance, then the technique has been available since the invention of the telegraph and
the telephone in the second half of the 19th century. However, the real technical drivers have been
telecommunications and information technologies and their convergence as we enter the 21st century. Television
and digital communications have been major forces in these developments.
Alongside the technical advances has come a concern to provide high-quality, expert healthcare where it is
needed rather than to confine it to fixed points such as city hospitals or general practitioners’ surgeries. Thus, we
see better healthcare becoming available to rural and disadvantaged communities, to travelers, to people confined
to their own homes, and to military personnel in theatres of war.
∗
Student of Medicine
communication technologies to transfer medical information for the diagnosis and therapy of patients in their
place of domicile [1].
Telecare: Telecare utilizes information and communication technologies to transfer medical information for
the diagnosis and therapy of patients in their place of domicile.
Types of Telemedicine
The scope and categorization of telemedicine (and telecare) practice have changed as the technology has
developed. Currently, we can identify four different types:
• teleconsultation;
• tele-education;
• telemonitoring;
• telesurgery.
Teleconsultation: The medical consultation is at the heart of clinical practice. Not surprisingly, therefore,
teleconsultation to support clinical decision making is the most frequent example of telemedical procedures.
Studies have shown that teleconsultation accounts for about 35% of the usage of telemedicine networks [3].
A teleconsultation can take place between two or more careers without patient involvement or between one
or more careers and a patient. The simplest example is a telephone conversation between two physicians to
obtain a second opinion. The most frequent image of a teleconsultation, however, is of a patient and his or her
doctor communicating via a videoconferencing link. This type of link usually takes place in real time to generate
the interactive feedback (i.e. consultation) that acts upon information as it is received. The alternative store-and-
forward technology is frequently used in teleradiology for the transmission of large X-ray files at periods of low
network traffic. In these situations, the delay between receipt of information and advice is planned and causes no
disruption to treatment.
Tele-education: Online information sources, often available over the Internet, are now commonplace. These
sources can offer excellent educational material with the benefits of low cost and easy access at the desktop.
Where the information is oriented towards medicine or healthcare it fits into our definition of tele-medicine. We
can distinguish several types of tele-education depending on who is the recipient and what is the purpose of the
transmission:
• clinical education from teleconsultation;
• clinical education via the Internet;
• academic study via the Internet;
• public education via the Internet.
Telemonitoring: Telemonitoring is the use of a telecommunications link to gather routine or repeated data
on a patient’s condition. The acquisition process may be manual, in which case the patient records the data and
transmits them by telephone, facsimile or a computer/modem system. Alternatively, the acquisition may be
entirely automated so that continuous data can be submitted either in real time or in store-and-forward mode [4].
Telesurgery: Compared with the other ‘tele’ applications discussed so far, telesurgery is in its infancy [5]. It
is practiced in two ways. Telementoring, as we have seen, describes the assistance given by specialists to
surgeons carrying out a surgical procedure at a remote location. Typically, the assistance is offered via a video
and audio connection that can extend elsewhere in the building or over a satellite link to another country.’
Clearly, there is a strong element of tele-education in telementoring. The other approach is telepresence surgery,
which guides robotic arms to carry out remote surgical procedures [6]. The links allow large movements of the
surgeon’s hands to be scaled down so that very precise, tremor-free incisions can be made. The technique known
as movement scaling has the potential to allow doctors to repair damage inside vessels [5].
Barriers to Progress
This section addresses factors external to telemedical practice that will nevertheless inhibit its development
unless they are either removed or clarified. Several of the barriers we consider arise from the ways in which the
remote link between the career and the patient changes how healthcare professionals work and assume
responsibility for care. knowledge barriers have to be overcome in several areas before take-up is possible, and
classify these barriers as technical, economic, organizational and behavioral. Our list of barriers focuses on
specific issues in the following categories [7]:
• telecommunications infrastructure and standards;
• cost effectiveness;
• national policy and strategy;
• ethical and legal aspects.
Telecommunications Standards
Clearly, for telemedicine to work, the units at both ends of the teleconferencing link must use the same codec
algorithms and other transmission protocols. To ensure compatibility the United Nations International
Telecommunications Union (ITU) has defined a range of standards to guarantee interoperability even if the
videoconferencing equipment originates from different manufacturers. The most important standards are
summarized in Table 3.3 [16].
Table 3.3. Important ITU videoconferencing standards
Standard Purpose
H.320 The oldest (1993) videoconferencing standards for communication over ISDN
H.323 An updated standard for videoconferencing over local area networks (LANs) and the Internet
A protocol for videoconferencing over the standard telephone network H.324 can also be used over
H.324
ISDN so it may eventually supersede H.320
H.261 The codec defined in H.320 (for CIF images)
H.263 The codec defined in H.320 (for QCIF images)
T.120 A suite of protocols to allow concurrent users to use whiteboards and annotation etc
Service Considerations
It is time to look at how we connect the stations together. If the link is confined to a single site then it may be
possible to install a local area network (LAN) system. More often than not, however, we need some form of
wide area network (WAN) operating over extended distances, Ultimately, the nature of the clinical information
conveyed during the teleconsultation ordains the minimum bandwidth of the network. If real-time requirements
exceed the existing bandwidth then it may be necessary to revert to store-and-forward techniques or some other
strategy to achieve the required utility. The alternative is to install a purpose-built infrastructure but this
approach may be prohibitively expensive unless the cost can be shared with other users. Bandwidth rates vary
considerably from about 1.2 Kbps for some mobile telephones to 1000 Mbps for transmission through fiber-optic
cables. Table 3.5 illustrates the range of options that we shall describe in this section, in order of increasing
transfer rate. The reliability of most of these different systems is extremely high especially now that much of the
PSTN network is digital. The main operating problem arises with shared bandwidth systems such as the Internet,
where the service can suffer if there is intensive traffic from other users. More modern protocols such as
asynchronous transfer mode (ATM) can reserve bandwidth and release it on breaking the connection [20].
Table 3.5. Telecommunication options
System Data transfer rate Advantages/disadvantages
PSTN 56 Kbps Cheap, ubiquitous ,slow ,not suitable for high resolution
ISDN (basic rate) 128 Kbps Cheap, flexible, slow, patchy availability
ISDN (Primary rate) < 2 Mbps Fast, high quality Expensive, patchy availability
Satellite < 2 Mbps High quality, remote access, expensive
Wireless < 2 Mbps Convenience, free movement, new technology, limited standards
Microwave < 20 Mbps Good quality, inexpensive to run, line of sight only, short distances
Leased lines 64 Kbps-50 Mbps Reliable, expensive, inflexible
ATM, DSVD, ADSL 155 Mbps High bandwidth, expensive, may be superseded
Public Switched Telephone Network: This low bandwidth option is still attractive because of its massive
presence throughout the world. The theoretical bandwidth of 56 Kbps is only reached in the most well-
maintained installations but in practice2 is sufficient for audio, video and data sharing, especially when used
with the latest high speed processors, compression algorithms and video display software.
ISDN: Integrated services digital network (ISDN) is, as the name suggests, a purely digital service although
it operates over standard telephone lines, effectively replacing the PSTN system. The basic rate interface (BRI)
comprises two 64 Kbps (B) channels and a 16 Kbps data signal (D) channel. The primary rate interface (PRI)
multiplies the number of B channels to up to 30 (in Europe) with a single 64 Kbps D channel. Channels can be
coupled together so that a two-channel BR1 (ISDN-2) system can work at 128 Kbps and a six-channel PR1 set-
up can function at 384 Kbps, which is fast enough to provide smooth motion video under most circumstances.
Higher rate PR1 lines can produce rates up to 2 Mbps, giving very high quality images. ISDN connections are
highly flexible since extra lines can be added later and the technology can be used for multipoint control. It is
often the first choice for telemedicine.
Satellite: Expense is the severest criticism of satellite systems but they can be used ‘where no other
technology can go’. This flexibility is truly global and the technology has been used to establish telemedical
links in developing countries as well as mobile links to areas where natural disasters have occurred.
Wireless Technologies: Healthcare applications include online information retrieval for physicians for test
results or access to databases during ward rounds, two-way communication between careers and patients, for
example, to alert patients to take prescribed medication and have them confirm their adherence, the reissue of
prescriptions, and the communication of news about diseases or services. In addition, the new Bluetooth
technology allows mobile devices to communicate with computers within a 10m distance without physical
connections, providing for patient monitoring and emergency alarms to remote locations.
Dedicated Wide Area Connections: The last three entries in Table 3.5 are all examples of dedicated wide
area connections, i.e. those that are permanently devoted to organizational use rather than dial-on-demand use by
the general public. The first example, microwave connections, are expensive to install but cost very little to run.
Bandwidth is high, typically 2-10 Mbps, but their chief disadvantage is that there must be an unobstructed line of
sight between stations, meaning that the stations have to be less than 30 km apart, less in fog! Consequently,
microwave networks are using LANs, often in urban areas, and connecting buildings on adjacent sites.
Leased lines are the oldest type of wide area connectivity and were installed by many large organizations
during the 1980s. They are essentially private lines that offer direct, dedicated connections between points. The
lines are leased monthly from a local or long-distance carrier and are priced on the basis of distance and
bandwidth.
Bandwidths range from 64 Mbps (T0), through 1.55 Mbps (T1) to 45 Mbps (T3). Leased lines are attractive
to organizations with stringent security requirements and very high usage rates, where dial-on-demand would be
more expensive. Asynchronous transfer mode (ATM) is a cell relay technology that uses fixed-length data
packets and transmits these asynchronously by dropping them into available cells as they pass (as on a fixed-
speed conveyor belt) the transmitting station. The speed of transmission adapts to the available band- width of
the media (twisted pair, coaxial, optical) so that ATM buffers data and can send voice, data and video over mid-
speed (56 Kbps to 1.5 Mbps) lines or high speed (155 Mbps) lines and even at multi-gigabit per second rates.
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