Generative AI
Generative AI
Generative AI
Perspectives From
Databricks, Deloitte, & NVIDIA
Foreword
Generative AI will be transformative, with the potential for embedding human-like intelligence in countless
processes and decisions. At the same time, it will complement — not replace — existing analytics
and machine learning. It is an area of very active research and development, but has real, immediate
applications that enterprises should be working on already. You should thus start now, but expect
continuous evolution and innovation, loosely coupling your applications to underlying infrastructure and
providers.
With Dataiku — the platform for Everyday AI — teams can move beyond the lab and build real and safe
Generative AI applications at enterprise scale. Dataiku brings enterprise-grade development tools, pre-built
use cases, and AI-powered assistants to help everyone do more with Generative AI.
A pivotal piece of that puzzle is our ecosystem, from integrations with leading Generative AI providers to
partnerships with leading consulting firms. With our model- and provider-agnostic approach, teams will
always be able to leverage the most cutting-edge technologies, enabling maximum agility to meet their
business needs.
Just as Dataiku has solidified its position in the data ecosystem as the common backbone for Generative AI
applications (notably via the LLM Mesh), Databricks, Deloitte, and NVIDIA underscore the critical importance
of that ecosystem and are here as our trusted partners to share their various points of view and subject
matter expertise on Generative AI.
- Clément Stenac
Co-Founder and CTO, Dataiku
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How Generative
AI Is Transforming
the Business
World Prem Prakash
Bio
Prem Prakash is the Head of Product Marketing
for AI, Developer Experience and Learning at
Databricks. He previously led Product Marketing for
Azure AI services at Microsoft.
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Through enhanced and
deeply engaging customer
experiences, automation
of routine tasks, and
A monumental shift is underway in today's out as a game changer, steering businesses toward
dynamic business environment, primarily driven uncharted territories and innovative possibilities.
by Generative AI. As we delve deeper into this Let's unpack the multifaceted impact of Generative
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The Investment
Generative AI’s Impact Across
Surge in
Every Organization
Generative AI
While several IT sectors grapple with budget
ELEVATING CUSTOMER
INTERACTIONS • Leveraging Customer Data: By imbibing
constraints, the appeal of AI investments is hard to
customer-specific data into models,
ignore. Despite financial hurdles, there’s a growing
The recent research spearheaded by MIT and organizations can proactively discern, foresee,
inclination toward Generative AI, underscoring its
Databricks sheds light on the future of Generative and cater to the unique requirements of
recognized enduring worth.
AI, emphasizing its pivotal role in customer individual clients, patients, or stakeholders.
An intriguing revelation from a joint study from experience and personalization for the upcoming
An intriguing MIT and Databricks shows that 88% of business years. Here’s how Generative AI stands to revamp
the customer engagement paradigm:
• Tailored Customer Engagements: Whether
it's policyholders nearing renewal deadlines,
leaders are tilting their investments toward
revelation from a Generative AI1. This isn’t a fleeting trend; it reflects
citizens settling taxes, or patients up for health
• check-ups, Generative AI offers automated
joint study from MIT AI’s vast transformative potential. Employee Productivity: Generative AI can
automate manual and repetitive tasks, be a solutions. These span from policy renewals and
and Databricks shows Furthermore, these investments aren’t just personal assistant (to organize calendar or
manage emails), and improve the pace of work
timely appointments to hassle-free product
returns.
whimsical gambles. Business executives
that 88% of business anticipate impressive dividends, spanning by suggesting code to write for developers or
• Automated Document Management: The
leaders are tilting their amplified operational efficiencies, substantial cost content to write for marketers.
technology can autonomously draft or refresh
curtailments, and groundbreaking innovations.
investments toward This confidence underscores the deep-seated • Enhanced Human Interactions: Generative AI
can craft text that mirrors human conversations,
critical documents, such as medical reports or
contracts, without human oversight.
faith in Generative AI’s capacity to spearhead
Generative AI. revolutionary changes across industries. adapting to various languages, conversational
nuances, and emotional undertones. Further, • Iterative Customer Engagement: The models
its integration into search engines ensures swift constantly assimilate feedback, ensuring
1 MIT and Databricks. (2023). (rep.). The Great Acceleration – Perspectives on and accurate answers, thus streamlining user that subsequent customer interactions are
Generative AI. Retrieved from https://www.databricks.com/resources/ebook/
mit-cio-generative-ai-report. queries. continually refined based on past experiences.
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STRENGTHENING MODERNIZING SUPPLY
CYBERSECURITY CHAIN OPERATIONS
Generative AI’s
Potential
Generative AI, once an aspirational concept, has
now matured into a potent tool with tangible
#1
Comprehensive Data Access:
applications. Many open source and easily
customizable models are now within the reach The essence of Generative AI is its ability to tap into
of businesses, marking a pivotal moment in AI's diverse data – regardless of its nature, origin, or
evolutionary journey. Notably, functionalities real-time status.
that seemed distant a mere year ago are now
#2
seamlessly executed by business users, even those
without deep technical know-how.
Industry leaders
unanimously concur In the aforementioned collaborative research
initiative with MIT, Databricks discerned a trend Robust Data Governance:
that Generative AI can of burgeoning optimism. A staggering 80% of
surveyed executives are confident that AI will Central to any successful AI blueprint is
yield dual benefits: amplify operational efficiency by a minimum governance. The strength and relevance of AI
substantial cost of 25% within the next two years. Moreover, a models hinge upon the integrity, accuracy, and
substantial one-third project this uptick to reach or timeliness of the data they draw from. Enterprises
reductions and novel exceed 50%. Such ambitious projections underline must maintain resilient data conduits and update
the enthusiasm surrounding Generative AI and and expand data sources as needed. The AI
revenue streams. its transformative potential across corporate framework.
#3
This is achievable landscapes.
derivation, broadening scopes, and underpinning decisions with data- Realizing the transformative potential of Generative
driven methodologies. AI mandates capitalizing on the collective
visibility scopes, and strength of an organization's entire ecosystem. By
underpinning decisions Given the impressive ROI trajectories associated integrating essential third-party data channels, like
with Generative AI, it's hardly surprising that 88% the Databricks Marketplace, companies can enrich
with data-driven of executives are investing in it. Furthermore, over their models. This facilitates swifter, more insightful
a quarter of those executives are already in the decision-making, enabling businesses to transition
methodologies. implementation phase. from a passive stance to a proactive one.
For Generative AI to yield impactful outcomes, AI With Databricks MosaicML, businesses have the
models must grasp the specialized terminologies advantage of constructing expansive AI models on
and distinct data sources characterizing each their proprietary data within their private domains,
industry. This underscores the necessity for ensuring swiftness, security, and cost efficiency.
industries — and even individual entities within MosaicML is the most cost-effective way to fine-
them — to approach Generative AI in a manner tune or pretrain models, up to 7x lower costs than
that's uniquely tailored, considering how their pre-training other Generative AI models.
specific data sets can influence the creation of
Generative AI tools.
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As the marketplace of
The world has entered Generative AI solutions
a new era with AI. matures, models that can
create text, images, code,
Beginning in earnest in 2022, the release of several Of course, new technologies often conjure
consumer-facing, headline-grabbing Generative new questions around risk and trust. Even as
AI applications captured public attention and organizations are contemplating how to leverage
stimulated interest among organizations and
across industries. Innovation has come fast,
and today, novel Generative AI applications are
Generative AI for efficiency gains, tailored offerings,
product improvements, new experiences, and
business transformation, attention should also be
video, and much more will
emerging in areas such as hiring and workforce
management, medical diagnosis and treatment
given to the governance and risk management that
makes these use cases trustworthy and valuable. serve as an enabler of work
and creativity.
recommendations, supply chain efficiency and
constraint management in manufacturing, and To pursue confidence and trust in Generative AI,
internal controls for financial reporting. there are a variety of considerations and strategic
actions that can help govern the model lifecycle
The potential with Generative AI is grand in and balance commercialization, regulation, ethics,
part because of how this type of AI functions. co-creation, risk management, and ultimately,
Whereas deep learning, for example, is valuable trust. The most impactful approaches are found
for discovering patterns and making predictions, in the familiar areas of people, processes, and
Generative AI is characterized by its capacity to technologies.
create data that appears as coherent as its training
set. As the marketplace of Generative AI solutions
matures, models that can create text, images, code,
video, and much more will serve as an enabler of
work and creativity.
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Assessing New Risks to
Inform New Processes
Generative AI will likely be an integral part of the future of work, with The first step is to understand the risk domains and where gaps exist by A trustworthy use case is assessed for its capacity to be fair and impartial,
widespread adoption across industries and lines of business. This will conducting a risk assessment and analysis. No two AI applications are robust and reliable, transparent and explainable, safe and secure,
amplify human-machine collaboration in the Age of With™, as Generative precisely the same, fueled as they are by proprietary enterprise data. In accountable and responsible, and respectful of privacy. Identifying which
AI enables tools that supplement and enhance the human workforce. This conducting risk assessments, a helpful tool is Deloitte’s Trustworthy AI™ of these risk domains is relevant to a given use case serves as the basis for
will lead to changes in how work is accomplished, which has implications framework, which helps the enterprise identify elements of trust that may designing risk mitigation controls, responses, and other AI Governance
for business processes and workflows that support Generative AI risk apply to a Generative AI deployment. processes. It also informs key governance questions, including:
management and governance.
Model Governance
and technologies can help organizations
operationalize trustworthy Generative AI.
Today’s Generative AI models often come with a However, in an increasingly crowded marketplace
disclaimer that the outputs may be inaccurate. of solutions, organizations are challenged to not
The model itself would be forgiven as Generative only implement governance for these powerful
AI creates data that looks like real data. It has no new tools but also keep up with advances and even
capacity to understand whether the generated data anticipate capabilities and use cases just over the
is valid. That task falls on the human stakeholders. horizon. A professional services collaborator with
deep experience in trustworthy AI development
The issue of reliability points to a larger challenge and application can offer critical support as the
in AI Governance, which is how to understand, enterprise establishes Generative AI Governance.
evaluate, and measure the performance of a tool
whose technical function may not always be Deloitte helps clients take a three-pronged
By deeply understandable. The “black box” problem with approach to Generative AI Governance:
other types of AI is perhaps even more perplexing
understanding how with Generative AI models. Large language models, • Evaluating roles and responsibilities,
for example, can have billions of parameters. The supporting change management, and
a model performs, scale defies human comprehension. conducting workforce training.
Sources:
•
an organization can Offering services around AI strategy and
To help ensure accountability, organizations governance, risk management, and AI
enhance other aspects may leverage technology solutions that help assessments. • Responsible Use of Generative AI
evaluate and track model performance. This allows • Using tools to monitor AI function and • Trustworthy AI Governance in Practice
of Generative AI the enterprise to evaluate whether an AI tool performance, such as Dataiku’s platform for
• Services: Trustworthy AI™
Governance, including performs as intended and aligns with the relevant assessing, managing, and documenting each
• Report: Trustworthy AI in Practice
dimensions of trust. step of model development and operation.
engagement, model itself. By deeply understanding how a model to audit and assurance — Deloitte can offer the Businesses
performs, an organization can enhance other approach and offerings that help you take the right
• Document: Generative AI Is All the Rage
and process aspects of Generative AI Governance, including steps, make sound decisions, and implement the
• Article: Benefits and Limitations of
necessary workforce upskilling, stakeholder processes and programs that help you maximize
transformation. engagement, and process transformation. value and trustworthiness with Generative AI. Generative AI
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The amount of data required
to train a foundation model
varies but is typically large,
often involving millions or
Today, nearly every executive or decision maker
responsible for IT or application technology
FOUNDATION MODELS even billions of examples, to
achieve high performance
strategy has seen an avalanche of excitement about A Generative AI system “learns” underlying
Generative AI or Large Language Models (LLMs). characteristics from training data and will use that
“knowledge” to generate a model based on those
Generative AI and LLMs represent two of the latest
waves of innovation in AI research. This feature
gives an overview of both technologies, highlighting
characteristics — this model is called a “foundation
model.” The amount of data required to train a and generalization across
diverse tasks.
foundation model varies but is typically large, often
some key considerations for safely surfing the involving millions or even billions of examples,
Generative AI/LLM technology wave. to achieve high performance and generalization
across diverse tasks.
Generative AI
Foundation models have broad, general
Generative AI refers to a class of AI capable of capabilities and can be customized to perform
generating net new content based on a variety specialized tasks. The potential need for
of inputs. The ability to create an artifact that customization and the methods for customizing
does not exist in the training data explicitly is the models are discussed in more detail later in this
fundamental distinction between Generative AI and feature.
more traditional AI.
HUMAN-LIKE QUALITIES
When using any form of Generative AI for a given Here we will characterize use of Generative AI
The consensus is that Generative AI has the
enterprise use case, it will likely be necessary to do by putting it into one of three buckets based on
potential to completely transform many
some degree of customization. How quickly and degree of customization.
enterprises, creating competitive differentiation,
improving existing business, and in some cases easily you can take advantage of LLMs will depend
creating whole new business opportunities. on how complicated your use case is and the
degree to which you need to customize.
Below are a few examples of enterprise use cases
for AI by industry.
FINANCE HEALTHCARE
MEDIA &
ENTERTAINMENT
MANUFACTURING
advantage of LLM
used to optimize the prompts sent by additional training step with additional require much more data. Creation of a
Automatic Price Optimization Remote Support Capabilities
applications to the LLM (during inference) specific data, but allows the model to new foundation model is much more
to get optimal results. The application cover new use cases and provide higher complex to train and deploy and requires
Summary
accelerating all aspects of AI — everything from
data processing to traditional machine learning
and deep learning training and inference —
and a multitude of frameworks to support
different general and industry specific use cases. Generative AI represents the latest and most
Collectively, this is referred to as NVIDIA AI promising breakthrough in AI. In a very real
software. sense, Generative AI is the crowning achievement
of decades of research and development in
NVIDIA NeMo Framework is an end-to-end, cloud- deep learning, building on many of preceding
native framework to build, customize, and deploy breakthroughs in AI.
Generative AI models anywhere. It includes training
and inferencing frameworks, guardrailing toolkits, LLMs are a specific type of Generative AI, capable
data curation tools, and pre-trained models, of generating human quality responses to textual
offering enterprises an easy, cost-effective, and fast prompts — fundamentally changing the way
way to adopt Generative AI. humans and computers interact.
NVIDIA NeMo Framework is included with NVIDIA Given the vast potential, all enterprises need to be
AI Enterprise, the enterprise-grade software that exploring how to take advantage of Generative AI
powers the NVIDIA AI platform and accelerates and LLMs.
enterprises to the leading-edge AI with security,
stability, manageability, and support. NVIDIA AI Adoption and deployment of these technologies
Enterprise offers extensive frameworks, pretrained requires careful consideration, notably with
models, and development tools to streamline respect to model customization, and operational
development and deployment of production challenges like data curation.
AI, enabling organizations to harness the game-
changing insights of AI instead of maintaining a Solutions like NVIDIA’s NeMo Framework will
high-performance software platform. help enterprises with these key challenges, and
NVIDIA AI Enterprise will provide enterprises with
Click here to get the latest information from NVIDIA the stability, security, and support they need to use
on Generative AI. these AI in critical production applications.
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