17/1/24, 12:12 Business letters useful phrases and vocabulary-2 |Learn English Today
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BUSINESS LETTERS-2
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Phrases for apologies, orders,
prices, payment...
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BUSINESS LETTERS, page 2: Orders,
Prices, Payment, Closing Remarks,
Ending ...
See TODAY'S IDIOM
PURPOSE EXAMPLES
Apologising Welcome to my guestmap
(US: We are sorry for the Please place a pin on the
apologizing) delay in replying to ... guestmap to show where you
I regret any come from.
inconvenience caused
(by) ...
I would like to apologise
for the (delay,
inconvenience)... Many thanks for all your
Once again, please encouraging messages.
accept my apologies for Much appreciated.
...
Guestmap information
Orders Visitors :
Thank you for your
quotation of ...
We are pleased to place
an order with your
company for..
We would like to cancel
our order n° .....
Please confirm receipt of
our order.
I am pleased to
acknowledge receipt of
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17/1/24, 12:12 Business letters useful phrases and vocabulary-2 |Learn English Today
PURPOSE EXAMPLES
your order n° .....
Your order will be
processed as quickly as
possible.
It will take about
(two/three) weeks to
process your order.
We can guarantee you
delivery before ...(date)
Unfortunately these
articles are no longer
available / are out of
stock.
Prices
Please send us your
price list.
You will find enclosed
our most recent
catalogue and price list.
Please note that our
prices are subject to
change without notice.
We have pleasure in
enclosing a detailed
quotation.
We can make you a firm
offer of ...
Referring to
payment Our terms of payment
are as follows ...
Our records show that
we have not yet received
payment of ...
According to our records
...
Please send payment as
soon as possible.
You will receive a credit
note for the sum of ...
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17/1/24, 12:12 Business letters useful phrases and vocabulary-2 |Learn English Today
PURPOSE EXAMPLES
Enclosing
documents I am enclosing ...
Please find enclosed ...
You will find enclosed ...
Attached you will find ...
Closing
remarks If we can be of any
further assistance,
please let us know.
If I can help in any way,
please do not hesitate to
contact me.
If you require more
information ...
For further details ...
Please contact us if you
have any questions.
Thank you for taking this
into consideration.
Thank you for your help.
We hope you are happy
with this arrangement.
We hope you can settle
this matter to our mutual
satisfaction.
Referring to
future I look forward to a
business successful working
relationship in the future.
We would be (very)
pleased to do business
with your company.
We hope we may
continue to rely on your
valued custom.
I would be happy to have
an opportunity to work
with your firm.
Referring to
future I look forward to seeing
contact you next week.
I look forward to your
reply.
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17/1/24, 12:12 Business letters useful phrases and vocabulary-2 |Learn English Today
PURPOSE EXAMPLES
Looking forward to
hearing from you, ...
Looking forward to
receiving your
comments,
I look forward to meeting
you on the (date).
I would appreciate a
reply at your earliest
convenience.
An early reply would be
appreciated.
Ending
business For all ◊
letters customers Sincerely,
and clients: ◊ Yours
sincerely,
◊
Sincerely
yours,
In more ◊ Yours
formal faithfully,
letters:
For those ◊
you already Regards,
know ◊ Best
and/or regards,
with whom
you have a
working
relationship:
<<< previous page
See also : formal vs informal letter
writing
business letter guidelines
back to Business English back to
homepage
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