Elo Entuitive Touchmonitor

User Guide
15" LCD Desktop Touchmonitor

1525/27L-XXWC-X Series

Revision E
P/N 008520

Elo TouchSystems, Inc.

1-800-ELOTOUCH
www.elotouch.com
 Copyright © 2003 Elo TouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo TouchSystems.

Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Elo TouchSystems to notify any person of such revisions or changes.

Trademark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo
TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their
respective companies. Elo TouchSystems claims no interest in trademarks other than its own.

iii
iv
 Table of Contents
Chapter 1 Chapter 3
Introduction 1 Operation 25
Precautions . . . . . . . . . . . . . . . . . . . . 1 About Touchmonitor Adjustments . . . . . . . . 25
About the Product . . . . . . . . . . . . . . . . . 1 Using the On-Screen Display (OSD) Menus . . 25
Side Bezel Buttons . . . . . . . . . . . . . . . 26
Chapter 2 OSD Menu Function . . . . . . . . . . . . . . 27
Installation and Setup 3
Unpacking Your Touchmonitor. . . . . . . . . . . 3 Chapter 4
Product Overview . . . . . . . . . . . . . . . . . 4 Troubleshooting 29
Main Unit . . . . . . . . . . . . . . . . . . . . 4 Solutions to Common Problems . . . . . . . . 29
Rear View . . . . . . . . . . . . . . . . . . . 4
Side View. . . . . . . . . . . . . . . . . . . . 5 Appendix A
Base Bottom View . . . . . . . . . . . . . . . 5 Native Resolution 31
Touch Interface Connection . . . . . . . . . . . . 6
Serial Connection . . . . . . . . . . . . . . . 6 Appendix B
STEP 1-Removing the Back Cover . . . . . 7 Touchmonitor Safety 33
STEP 2-Connecting the Video Cable . . . . 8 Care and Handling of Your Touchmonitor . . . . 34
STEP 3-Connecting the Serial Touchscreen
Cable . . . . . . . . . . . . . . . . . . . . 9 Appendix C
STEP 4-Connecting the Speaker Cable . 10
STEP 5-Connecting the Power Cable. . . 11
Technical Specifications 35
Compatible Video Modes . . . . . . . . . . . . 35
STEP 6-Replacing the Back Cover . . . . 11
Touchmonitor Specifications . . . . . . . . . . 36
USB Connection . . . . . . . . . . . . . . . 12
15" LCD Touchmonitor (ET15XXL-XXWC-1)
STEP 1-Removing the Back Cover . . . . 13
Dimensions . . . . . . . . . . . . . . . . . . 40
STEP 2-Connecting the Video Cable . . . 14
STEP 3-Connecting the USB Touchscreen Regulatory Information 43
Cable . . . . . . . . . . . . . . . . . . . 15 Warranty 47
STEP 4-Connecting the Speaker Cable . 16
STEP 5-Connecting the Power Cable. . . 17 Index 49
STEP 6-Replacing the Back Cover . . . . 17
Optimizing the LCD Display . . . . . . . . . . . 18
VESA Mount on Your Touchmonitor . . . . . . . 18
Accessing the VESA Mounting Interface. . . 19
Mounting the Base . . . . . . . . . . . . . . . 19
Installing the Driver Software . . . . . . . . . . 20
Installing the Serial Touch Driver . . . . . . . 21
Installing the Serial Touch Driver for Windows
XP, Windows 2000, Me, 95/98 and NT 4.0 21
Installing the Serial Touch Driver for MS-DOS
and Windows 3.1 . . . . . . . . . . . . . 22
Installing the USB Touch Driver . . . . . . . 23
Installing the USB Touch Driver for Windows
XP, Windows 2000, Me and 98 . . . . . . 23

v
 CHAPTER

1
INTRODUCTION
CHAPTER 1

Congratulations on your purchase of an Elo TouchSystems Entuitive

touchmonitor. Your new touchmonitor combines the reliable performance of
Elo’s touch technology with the latest advances in LCD display design. This
combination of features creates a natural flow of information between a user
and your touchmonitor.

Precautions
Follow all warnings, precautions and maintenance as recommended in this
user’s manual to maximize the life of your unit. See Appendix B for more
information on touchmonitor safety.

About the Product

Your LCD Desktop Touchmonitor is a 15.1” XGA TFT color display with the
following features:
• Direct analog RGB input
• 15.0” diagonal screen size
• 16.7 million displayable colors
• 1024 x 768 resolution
• XGA/ SVGA/ VGA/ VESA/ Mac compatible
• 30kHz~62 horizontal scan
• 56~75Hz refresh rate

1-1
 • Auto adjustment capability
• High quality full screen re-scaling
• Multilingual OSD menus in four languages: English, French, German,
Spanish, and Japanese
• Serial or USB touch interface (USB requires Windows 98, 2000, Me and
XP.)
• Built in speakers
• Patented touch technology of Elo TouchSystems
• VESA DDC 1/2B data communication
• VESA DPMS power saving
• Stand with minimum 45° angle of tilt.
• Cable management device
• VESA flat panel monitor physical mounting interface (75mm)
• OSD and Power button lockouts
For full Product Specifications refer to Appendix C.

1-2 Elo Entuitive Touchmonitor User Guide

 CHAPTER

INSTALLATION AND SETUP

CHAPTER2
2
This chapter discusses how to install your LCD touchmonitor and how to install
Elo TouchSystems driver software.

Unpacking Your Touchmonitor

Check that the following 8 items are present and in good condition:

OR

USB touchscreen Serial touchscreen

cable cable

LCD Display

European monitor power cable Video cable

Quick Install Guide

CD
Software

Speaker cable

Speaker Cable Monitor power cable

User Guide-on CD, (US/Canada)
Quick Install Guide and software CD

2-3
Product Overview
Main Unit

LCD Display

Stand

Rear View

2-4 Elo Entuitive Touchmonitor User Guide

Side View

User Controls

Base Bottom View

2-5
Touch Interface Connection
NOTE: Your interface cables may have been pre-connected to your monitor at the factory.

Your touchmonitor comes with one of the following touchscreen connector

cables: Serial (RS-232) cable or USB cable. (For Windows 98, 2000, Me and
XP systems only.)
To set up this display, please refer to the following figures and procedures:

Serial Connection
The following illustrations guide you step by step in connecting your
touchmonitor using a serial cable connection.
CAUTION Before connecting the cables to your touchmonitor and PC, be sure that the computer
and the touchmonitor are turned off.

Serial touchscreen
cable

Video cable
Removable back cover Speaker cable

Monitor
power cable
(US/Canada)
Female 9-pin serial
Speaker Touchscreen
port connector
European monitor
power cable

Power Female 15-pin

video
connector

Connections on underside

2-6 Elo Entuitive Touchmonitor User Guide

STEP 1-Removing the Back Cover

Bottom cut-out

• The cables are routed through the back of the stand.

• To remove the back cover, place one hand at the top of the stand and your
other hand on the bottom cut-out.
• Pull forward from the bottom cut-out and twist the cover until it snaps off.
The cable ports are located on the underside of your touchmonitor.

2-7
 STEP 2-Connecting the Video Cable
Connections on underside

Female
video
connector

Cable management clip

Video Video
cable port

Ferrite bead

• Tilt the screen up and back to access the connection ports.

• Connect the 15-pin video cable (the ferrite bead end) to the video port on
your PC.
• Connect the other end of the video cable to the video connector on your
touchmonitor by routing the cable through the hole in the stand.
• Secure the cable to your touchmonitor and PC by turning the screws on the
connector clockwise.
• Place the cable in the cable management clip.

2-8 Elo Entuitive Touchmonitor User Guide

STEP 3-Connecting the Serial Touchscreen Cable
Connections on underside

Female 9-pin Serial

Touchscreen
connector

Serial
Touchscreen
cable

• Connect the female end of the serial (RS-232) cable to the serial port on the
back of your PC.
• Connect the male end of the cable to the serial touchscreen connector on your
touchmonitor.
• Secure the cable to your touchmonitor and PC by turning the screws on the
connector.
• Route the cable through the cable management clip.

2-9
 STEP 4-Connecting the Speaker Cable
Connections on underside

Speaker port

Speaker
cable

NOTE: If you do not wish to connect the speaker cable, go to step 5.

• To use the built in speakers, you need to connect the speaker cable. Connect
the speaker cable to the speaker port inside the back of your touchmonitor.
• Connect the other end of the cable to the speaker connector on your PC.

2-10 Elo Entuitive Touchmonitor User Guide

 STEP 5-Connecting the Power Cable
Connections on underside

AC power cable port

Cable management clip

Power cable

Depending on where you live, you will use either the European or US/Canadian
power cable.
• Connect the female end of the power cable to the power port on the
touchmonitor.
• Route the cable through the cable management clip.
NOTE: To protect your equipment against risk of damage from electrical surges in the power
line, plug the touchmonitor’s power cord into a surge protector, and then connect the
surge protector to a grounded AC electrical outlet.

STEP 6-Replacing the Back Cover

When all the cables have been connected:
• Replace the back stand cover.
• Power on your PC then your touchmonitor. After a brief pause the picture
should appear.

2-11
 USB Connection
NOTE: A USB connection can only be used if your PC is running Windows 98, 2000, Me or XP.

The following illustrations guide you step by step in connecting your

touchmonitor using a USB cable connection.
CAUTION Before connecting the cables to your touchmonitor and PC, be sure that the computer
and the touchmonitor are turned off.

USB touchscreen
cable

Video cable Speaker cable

Removable
back cover
Monitor
power cable
(US/Canada)
Speaker port

European monitor
power cable

USB port Female 15-pin

video
connector

Connections on underside

2-12 Elo Entuitive Touchmonitor User Guide

STEP 1-Removing the Back Cover

Bottom cut-out

• The cables are routed through the back of the stand.

• To remove the back cover, place one hand at the top of the stand and your
other hand on the bottom cut-out.
• Pull forward from the bottom cut-out and twist the cover until it snaps off.
The cable ports are located on the underside of your touchmonitor.

2-13
 STEP 2-Connecting the Video Cable

Connections on underside

Female 15-pin
video
connector

Cable management clip

Video Video
cable port
Ferrite bead

• Tilt the screen up and back to access the connection ports.

• Connect the 15-pin video cable (the ferrite bead end) to the video port on
your PC.
• Connect the other end of the video cable to the video connector on your
touchmonitor by routing the cable through the hole in the stand.
• Secure the cable to your touchmonitor and PC by turning the screws on the
connector clockwise.
• Place the cable in the cable management clip.

2-14 Elo Entuitive Touchmonitor User Guide

STEP 3-Connecting the USB Touchscreen Cable
Connections on underside

USB
touchscreen
connector

Cable management clip

USB
touchscreen
cable

• Connect the USB touchscreen cable to the USB touchscreen connector on the
touchmonitor.
• Connect the other end of the USB touchscreen cable to your PC.
• The touchscreen cable connectors should fit snugly into the connectors on
your touchmonitor and PC.
• Route the cable through the cable management clip.

2-15
 STEP 4-Connecting the Speaker Cable
Connections on underside

Speaker port

Speaker cable

NOTE: If you do not wish to connect the speaker cable, go to step 5.

• To use the built in speakers, you need to connect the speaker cable. Both ends
of the speaker cable are identical, so you can connect either end of the
speaker cable to the speaker port inside the stand of your touchmonitor.
• Connect the other end of the cable to the speaker connector on your PC.

2-16 Elo Entuitive Touchmonitor User Guide

 STEP 5-Connecting the Power Cable
Connections on underside

Power cable

Depending on where you live, you will use either the European or US/Canadian
power cable.
• Connect the female end of the power cable into the power port on the
touchmonitor.
• Route the cable through the cable management clip.
NOTE: To protect your equipment against risk of damage from electrical surges in the power
line, plug the touchmonitor’s power cord into a surge protector, and then connect the
surge protector to a grounded AC electrical outlet.

STEP 6-Replacing the Back Cover

When all the cables have been connected:
• Put the back stand cover on.
• Power on your PC then your touchmonitor. After a brief pause the picture
should appear.

2-17
Optimizing the LCD Display
To ensure the LCD display works well with your computer, configure the
display mode of your graphic card to make it less than or equal to 1024 x 768
resolution, and make sure the timing of the display mode is compatible with the
LCD display. Refer to Appendix A for more information about resolution.
Compatible video modes for your touchmonitor are listed in Appendix C.

VESA Mount on Your Touchmonitor

Your touchmonitor conforms to the VESA Flat Panel Monitor Physical
Mounting Interface (FPMPMI™) Standard which defines a physical mounting
interface for flat panel monitors, and corresponding standards for flat panel
monitor mounting devices, such as wall and table arms. The VESA mounting
interface is located on the back of your touchmonitor and is shipped
pre-connected to the base.

M4x0.7
threaded holes

VESA mounting
interface

NOTE: The above drawing displays the VESA mounting interface after the removal of the
mounting cover and base.

2-18 Elo Entuitive Touchmonitor User Guide

 Accessing the VESA Mounting Interface
If you want to convert your desktop monitor to a wall mount or kiosk monitor,
follow the steps below to access the VESA mounting interface.
NOTE: You will need a screwdriver for the following steps.

1 Remove the back cover of the stand by pulling forward on the bottom
cut-out.
2 Carefully lay the monitor face down. At the top of the mounting screw cover
there are two slots. With a screwdriver, pry open the mounting screw cover.
The cover fit is tight so remove it carefully.
3 When you remove the mounting screw cover, you will see four screws.
Remove the screws to mount your monitor. Refer to the drawing on page 18.
The following companies provide VESA mounting devices compatible with
your touchmonitor:

Ergotron Innovative Office Products

800-888-8458 800-524-2744
651-681-7600 610-253-9554
www.ergotron.com www.innov-office-prod.com
GCX MRI
800-228-2555 800-688-2414
707-773-1100 www.mediarecovery.com
www.gcx.com

Mounting the Base

You can also mount your touchmonitor by using the keyholes in the base of the
stand. These keyholes provide easy slide on mounting. You can also bolt your
touchmonitor to a tabletop or other flat surface. Please refer to Appendix C for
location and dimension of the mounting holes.

2-19
Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to
work with your computer. Drivers are located on the enclosed CD-ROM for the
following operating systems:
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
Additional drivers and driver information for other operating systems (including
MS DOS, Windows 3.x, OS/2, Macintosh and Linux) are available on the Elo
TouchSystems web site at www.elotouch.com.
Your Elo touchmonitor is plug-and-play compliant. Information on the video
capabilities of your touchmonitor is sent to your video display adapter when
Windows starts. If Windows detects your touchmonitor, follow the instructions
on the screen to install a generic plug-and-play monitor.
Refer to the appropriate following section for driver installation instructions.

2-20 Elo Entuitive Touchmonitor User Guide

 Installing the Serial Touch Driver
Installing the Serial Touch Driver for Windows XP, Windows
2000, Me, 95/98 and NT 4.0
NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install the
driver.

1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.

2 If the AutoStart feature for your CD-ROM drive is active, the system
automatically detects the CD and starts the setup program.
3 Follow the directions on the screen to complete the driver setup for your
version of Windows.
4 If the AutoStart feature is not active:
5 Click Start > Run.
6 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
7 Click Open, then OK to run EloCd.exe.
8 Follow the directions on the screen to complete the driver setup for your
version of Windows.

2-21
 Installing the Serial Touch Driver for MS-DOS and
Windows 3.1
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse
if you wish to continue using your mouse along with your touchmonitor in
DOS.
To install Windows 3.x and MS-DOS from Windows 95/98, follow the
directions below:
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
2 From DOS, type d:\EloDos_W31 to change to the correct directory on the
CD-ROM (your CD-ROM drive may be mapped to a different drive letter).
3 Type install and press Enter to start the installation.
4 Align the touchscreen.
You must have already completed Steps 1 and 2 before proceeding. Refer to
Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for
additional installation information.
To run the INSTALL program:
1 Type INSTALL at the DOS prompt in the directory containing the driver
install files.
2 INSTALL asks you to select the software to install. Then choose
d:\EloDos_W31 from the displayed list.
3 INSTALL also asks you for the paths to use during installation, or you may
use its defaults. INSTALL creates directories as necessary, and warns you if
they exist.
If you are updating your software, you may wish to specify the paths containing
the earlier versions, and overwrite the obsolete files. All executable programs
are upward compatible. For a list of differences from each previous version of
the drivers, be sure to select "Differences from Previous Versions" during the
installation process.
INSTALL updates your AUTOEXEC.BAT file with the drivers you select.
INSTALL makes a copy of your original AUTOEXEC.BAT file, called
AUTOEXEC.OLD. If you already have Elo driver commands in your
AUTOEXEC.BAT file, they will be commented out.
When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory
you specified. GO loads the touchscreen driver, runs the calibration program
ELOCALIB, and gives you some final instructions.
If you are using Windows 3.1, you will also calibrate the touchscreen within
Windows 3.1 with the Touchscreen Control Panel.

2-22 Elo Entuitive Touchmonitor User Guide

 Installing the USB Touch Driver
Installing the USB Touch Driver for Windows XP,
Windows 2000, Me and 98
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If Windows 98, Windows Me or Windows 2000 starts the Add New
Hardware Wizard:
2 Choose Next. Select “Search for the best driver for your device
(Recommended)” and choose Next.
3 When a list of search locations is displayed, place a checkmark on “Specify a
location” and use Browse to select the \EloUSB directory on the Elo
CD-ROM.
4 Choose Next. Once the Elo TouchSystems USB touchscreen driver has been
detected, choose Next again.
5 You will see several files being copied. Insert your Windows 98 CD if
prompted. Choose Finish.
If Windows 98, Windows Me or Windows 2000 does not start the Add New
Hardware Wizard:
NOTE: For Windows 2000 you must have administrator access rights to install the driver.

1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.

If the AutoStart feature for your CD-ROM drive is active, the system
automatically detects the CD and starts the setup program.
2 Follow the directions on the screen to complete the driver setup for your
version of Windows.
If the AutoStart feature is not active:
1 Click Start > Run.
2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
3 Click Open, then OK to run EloCd.exe.
4 Follow the directions on the screen to complete the driver setup for your
version of Windows.

2-23
2-24 Elo Entuitive Touchmonitor User Guide
 CHAPTER

3
OPERATION
CHAPTER3

About Touchmonitor Adjustments

Your touchmonitor will unlikely require adjustment. Variations in video output
and application may require adjustments to your touchmonitor to optimize the
quality of the display.
For best performance, your touchmonitor should be operating in native
resolution, that is 1024 x 768 at 60-75 Hz. Use the Display control panel in
Windows to choose 1024 x 768 resolution.
Operating in other resolutions will degrade video performance. For further
information, please refer to Appendix A.
All adjustments you make to the controls are automatically memorized. This
feature saves you from having to reset your choices every time you unplug or
power your touchmonitor off and on. If there is a power failure your
touchmonitor settings will not default to the factory specifications.

Using the On-Screen Display (OSD) Menus

All adjustments are made by using the on-screen display (OSD) menus. All
menu items can be selected by using the buttons on the side bezel.
NOTE: OSD menu default is enabled.

3-25
Side Bezel Buttons

Control Function
1 MENU Menu Display on exit the OSD menus.
1. Shortcut to Contrast adjustment
Contrast/
2 2. Increase value of adjustment items
Up/Toggle
3. With menu on toggles OSD options
1. Shortcut to Volume adjustment
Volume/Down
3 2. Decrease value of the adjustment items
Toggle
3. With menu on toggles OSD options
1. Shortcut to Auto Adjust
2. Select- To select the adjustment items from the
SELECT Enter Select item OSD menus.
4
3. Auto- To activate the “Auto Adjustment”
function to obtain an optimum image.
5 Power Switch Switches the power on/off to your touchmonitor.
Enable/Disable 1. Press the Up and Down buttons at the same
time to enable/disable the MUTE functions. OSD
menu default is enabled
2. Press the Menu and Up buttons at the same
time and hold for two seconds to enable/disable
the OSD functions. OSD menu default is
enabled.
3. Press the Menu and Down buttons at the same
time and hold for two seconds to enable/disable
the power lock function. OSD menu default is
enabled.

3-26 Elo Entuitive Touchmonitor User Guide

OSD Menu Function

CONTRAST
50

Contrast Phase
Controls the picture contrast Controls the vertical fine adjustment

Brightness Clock
Controls the picture brightness Controls the horizontal fine adjustment

V-Position OSD H-Position

Controls the vertical position Adjusts the horizontal position of the OSD
menu

H-Position OSD V-Position

Controls the horizontal position Adjust the vertical position of the OSD menu

Recall Defaults OSD Time

Recalls factory settings of the image Determines how long (in seconds) the OSD
parameters menu waits before closing automatically after
no action has been performed.

C1/C2/USER (Color) Auto Adjust

Using these icons, you can select one of Automatically selects the optional settings for
the preset color temperatures (9300°K or image parameters (brightness, contrast, image
6500°K). Confirm your choice by position, phase, etc.)
pressing the SELECT button. If you
want to change the color temperatures
individually, select USER and confirm by OSD Language
pressing the OSD button SELECT. Now Selection of the OSD menu language: English,
you can use the OSD dial to toggle French, German, Spanish, Japanese.
between the settings R, G and B (red,
green and blue foreground). To change a Image Information
setting, first press the SELECT button, Displays the current graphics mode.
then choose the desired value with the
OSD dial. To confirm the setting, press
the SELECT button again.
If you don’t need to adjust any further
settings, choose the
icon to return to the OSD main menu.

3-27
3-28 Elo Entuitive Touchmonitor User Guide
 CHAPTER

TROUBLESHOOTING
CHAPTER4
4
If you are experiencing trouble with your touchmonitor, refer to the following
table. If the problem persists, please contact your local dealer or our service
center.

Solutions to Common Problems

Problem Suggestion(s)
No image appears on screen. Check that all the I/O and power connectors are properly
connected as described in Chapter 2.
Make sure the pins of the connectors are not crooked or
broken.
Test power supply by trying different cables, a different
wall outlet or plug another appliance into the outlet.
Make certain the video cable is properly connected and that
it is not damaged. Check for bent pins on the cable
connectors.
Ensure that your computer and video card are properly
configured. (Consult video card documentation.)
“Out of Range” display Check to see if the resolution of your computer is higher
than that of the LCD display.
Reconfigure the resolution of your computer to make it less
than or equal to 1024 x 768. See Appendix A for more
information on resolution.

4-29
 Image has vertical flickering line bars. Use “PHASE” to make an adjustment.
Check and reconfigure the display mode of the vertical
refresh rate of your graphic card to make it compatible with
the LCD display.
Image is unstable and flickering Use “CLOCK” to make an adjustment.
Image is scrolling Make sure the VGA signal cable (or adapter) is well
connected.
Check and reconfigure the display mode of the vertical
refresh rate of your graphic card to make it compatible with
the LCD display.
Touch doesn’t work Make sure cable is securely attached at both ends.

4-30 Elo Entuitive Touchmonitor User Guide

 APPENDIX

NATIVE RESOLUTION
CHAPTER4
A
The native resolution of a monitor is the resolution level at which the LCD
panel is designed to perform best. For the Elo LCD touchmonitor, the native
resolution is 1024 x 768 for the XGA-15 inch size. In almost all cases, screen
images look best when viewed at their native resolution. You can lower the
resolution setting of a monitor but not increase it.

Input Video 15" LCD

640x480 (VGA) Transforms input format to 1024x768
800x600 (SVGA) Transforms input format to 1024x768
1024x768 (XGA) Displays in Native Resolution

The native resolution of an LCD is the actual number of pixels horizontally in

the LCD by the number of pixels vertically in the LCD. LCD resolution is
usually represented by the following symbols:

VGA 640x480
SVGA 800x600

XGA 1024x768

SXGA 1280x1024

UXGA 1600x1200

A-31
 As an example, a SVGA resolution LCD panel has 800 pixels horizontally by
600 pixels vertically. Input video is also represented by the same terms. XGA
input video has a format of 1024 pixels horizontally by 768 pixels vertically.
When the input pixels contained in the video input format match the native
resolution of the panel, there is a one to one correspondence of mapping of input
video pixels to LCD pixels. As an example, the pixel in column 45 and row 26
of the input video is in column 45 and row 26 of the LCD. For the case when
the input video is at a lower resolution than the native resolution of the LCD, the
direct correspondence between the video pixels and the LCD pixels is lost. The
LCD controller can compute the correspondence between video pixels and LCD
pixels using algorithms contained on its controller. The accuracy of the
algorithms determines the fidelity of conversion of video pixels to LCD pixels.
Poor fidelity conversion can result in artifacts in the LCD displayed image such
as varying width characters.

A-32 Elo Entuitive Touchmonitor User Guide

 APPENDIX

TOUCHMONITOR SAFETY
CHAPTER 4
B
This manual contains information that is important for the proper setup and
maintenance of your touchmonitor. Before setting up and powering on your new
touchmonitor, read through this manual, especially Chapter 2 (Installation), and
Chapter 3 (Operation).
1 To reduce the risk of electric shock, follow all safety notices and never open
the touchmonitor case.
2 Turn off the product before cleaning
3 Your new touchmonitor is equipped with a 3-wire, grounding power cord.
The power cord plug will only fit into a grounded outlet. Do not attempt to fit
the plug into an outlet that has not been configured for this purpose. Do not
use a damaged power cord. Use only the power cord that comes with your
Elo TouchSystems Touchmonitor. Use of an unauthorized power cord may
invalidate your warranty.
4 The slots located on the sides and top of the touchmonitor case are for
ventilation. Do not block or insert anything inside the ventilation slots.
5 It is important that your touchmonitor remains dry. Do not pour liquid into or
onto your touchmonitor. If your touchmonitor becomes wet do not attempt to
repair it yourself.

B-33
Care and Handling of Your Touchmonitor
The following tips will help keep your Elo Entuitive touchmonitor functioning
at the optimal level.
• To avoid risk of electric shock, do not disassemble the brick supply or
display unit cabinet. The unit is not user serviceable. Remember to unplug
the display unit from the power outlet before cleaning.
• Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do
not use thinner or benzene, abrasive cleaners or compressed air.
• To clean the display unit cabinet, use a cloth lightly dampened with a mild
detergent.
• Avoid getting liquids inside your touchmonitor. If liquid does get inside,
have a qualified service technician check it before you power it on again.
• Do not wipe the screen with a cloth or sponge that could scratch the surface.
• To clean the touchscreen, use window or glass cleaner. Put the cleaner on the
rag and wipe the touchscreen. Never apply the cleaner directly on the
touchscreen

B-34 Elo Entuitive Touchmonitor User Guide

 APPENDIX

TECHNICAL SPECIFICATIONS
CHAPTER4
C
Compatible Video Modes
Your Elo Entuitive touchmonitor is compatible with the following standard
video modes:

Mode Resolution H. Frequency (kHz) V. Frequency (Hz)

IBM & VESA VGA 640 x 350 31.47 70.09
IBM & VESA VGA 640 x 400 31.47 70.09
IBM & VESA VGA 720 x 400 31.47 70.09
IBM & VESA VGA 640 x 480 31.47 59.94
IBM & VESA VGA 640 x 480 37.86 72.81
IBM & VESA VGA 640 x 480 37.50 75.00
VESA SVGA 800 x 600 35.16 56.25
VESA SVGA 800 x 600 37.88 60.32
VESA SVGA 800 x 600 48.08 72.19
VESA SVGA 800 x 600 46.88 75.00
VESA XGA 1024 x 768 48.36 60.00
VESA XGA 1024 x 768 56.48 70.07
VESA XGA 1024 x 768 60.02 75.03
Apple Macintosh LC 13” 640 x 480 34.97 66.61
Apple Macintosh II 13” 640 x 480 35.00 66.67
Apple Macintosh 16” 832 x 624 49.73 74.55
Apple Macintosh 19” 1024 x 768 60.24 75.02
NEC FC-98 series 640 x 400 24.83 56.42
NEC FC-98 series 640 x 400 31.47 70.01
NEC FC-98 series 640 x 480 31.47 59.94

C-35
Touchmonitor Specifications
Table C.1 15" LCD Touchmonitor (ET15XXL-XXWC-1) Specifications

Display Type Active matrix, thin film transistor

(TFT), liquid crystal display
Size 15-inch diagonal
304.1 x 228.1 mm useful screen
area
Pixel Format 1024 x 768

Touchscreen 0.125-inch IntelliTouch and

AccuTouch, anti-glare
IntelliTouch or AccuTouch
Colors 16 million with dithering

Display IntelliTouch: 276 cd/m² typical AccuTouch: 255 cd/m² typical

Brightness
Back-light Lamp 25,000 hours at 50% brightness
Life typical

Viewing Angle Horizontal ±75 or 150 degrees total

Vertical 70/60 or 130 degrees total
Contrast Ratio 450:1 typical

Display Response 13 ms (tr) /27 ms (tf)

Time
Environmental Operating Temp 0°C to 50°C
Storage Temp -30°C to +60°C
Humidity 80% non-condensing AT
95% IT
Mechanical Weight 17 lbs. maximum approx. weight
for IntelliTouch and AccuTouch
Size See drawings on page 40.

Electrical Input Video VGA/SVGA/XGA analog video

Input Power 100-240 VAC, 50/60 Hz.
Power Dissipation Universal
Speakers 8 ohms, 1 watt per speaker

Agencies Safety & EMC UL, cUL and TUV-GS, FCC-B,

CE, C-Tick and VCCI

C-36 Elo Entuitive Touchmonitor User Guide

Table B.1 IntelliTouch Touchmonitor Specifications

Mechanical
Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm).
Equates to less than ±1%.
Touchpoint Density More than 100,000 touchpoints/in2 (15,500 touchpoints/cm2).
Touch Activation Typically less than 3 ounces (85 grams).
Force
Surface Durability Surface durability is that of glass, Mohs’ hardness rating of 7.
Expected Life No known wear-out mechanism, as there are no layers, coatings,
Performance or moving parts. IntelliTouch technology has been operationally
tested to more than 50 million touches in one location without
failure, using a stylus similar to a finger.
Sealing Unit is sealed to protect against splashed liquids, dirt, and dust.
Optical
Light Transmission 90%
(per ASTM D1003)
Visual Resolution All measurements made using USAF 1951 Resolution Chart,
under 30X magnification, with test unit located approximately
1.5 in (38 mm) from surface of resolution chart.
Clear surface: Excellent, with no noticeable degradation.
Antiglare surface: 6:1 minimum.
Gloss (per ASTM Antiglare surface: Curved: 60 ± 20 gloss units or 75 ± 15 gloss
D2457 using a 60- units.
degree gloss meter)

C-37
 Environmental
Chemical Resistance The active area of the touchscreen is resistant to all chemicals
that do not affect glass, such as:
Acetone
Toluene
Methyl ethyl ketone
Isopropyl alcohol
Methyl alcohol
Ethyl acetate
Ammonia-based glass cleaners
Gasoline
Kerosene
Vinegar
Electrostatic Meets Level 4 (15 kV air/8 kV contact discharges).
Protection (per EN 61
000-4-2, 1995)

C-38 Elo Entuitive Touchmonitor User Guide

Table B.1 AccuTouch Touchmonitor Specifications

Mechanical
Construction Top: Polyester with outside hard-surface coating with clear or
antiglare finish.
Inside: Transparent conductive coating.
Bottom: Glass substrate with uniform resistive coating. Top and
bottom layers separated by Elo-patented separator dots.
Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). This
equates to less than ±1%.
Touchpoint Density More than 100,000 touchpoints/in² (15,500 touchpoints/cm²).
Touch Activation Force Typically less than 4 ounces (113 grams).
Surface Durability Meets Taber Abrasion Test (ASTM D1044), CS-10F wheel, 500 g.
Meets pencil hardness 3H.
Expected Life AccuTouch technology has been operationally tested to greater than
Performance 35 million touches in one location without failure, using a stylus
similar to a finger.
Optical
Light Transmission Typically 75% at 550-nm wavelength (visible light spectrum).
(per ASTM D1003)
Visual Resolution All measurements made using USAF 1951 Resolution Chart, under
30 X magnification, with test unit located approximately 1.5 in. (38
mm) from surface of resolution chart.
Antiglare surface: 6:1 minimum.
Haze (per ASTM D1003) Antiglare surface: Less than 15%.
Gloss (per ASTM D2457) Antiglare surface: 90 ± 20 gloss units tested on a hard-coated front
surface.

C-39
15" LCD Touchmonitor (ET15XXL-XXWC-1) Dimensions
.

255.4mm
[10.06]

C-40 Elo Entuitive Touchmonitor User Guide

Detail B

C-41
C-42 Elo Entuitive Touchmonitor User Guide
 REGULATORY INFORMATION
CHAPTER4

I. Electrical Safety Information:

A) Compliance is required with respect to the voltage, frequency, and current
requirements indicated on the manufacturer’s label. Connection to a different
power source than those specified herein will likely result in improper operation,
damage to the equipment or pose a fire hazard if the limitations are not followed.
B) There are no operator serviceable parts inside this equipment. There are hazard-
ous voltages generated by this equipment which constitute a safety hazard. Service
should be provided only by a qualified service technician.
C) This equipment is provided with a detachable power cord which has an integral
safety ground wire intended for connection to a grounded safety outlet.
1) Do not substitute the cord with other than the provided approved type.
Under no circumstances use an adapter plug to connect to a 2-wire outlet as
this will defeat the continuity of the grounding wire.
2) The equipment requires the use of the ground wire as a part of the safety
certification, modification or misuse can provide a shock hazard that can
result in serious injury or death.
3) Contact a qualified electrician or the manufacturer if there are questions
about the installation prior to connecting the equipment to mains power.

II. Emissions and Immunity Information

A) Notice to Users in the United States: This equipment has been tested and found
to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC
Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy, and if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
B) Notice to Users in Canada: This equipment complies with the Class B limits for
radio noise emissions from digital apparatus as established by the Radio Interfer-
ence Regulations of Industrie Canada.
C) Notice to Users in the European Union: Use only the provided power cords and
interconnecting cabling provided with the equipment. Substitution of provided
cords and cabling may compromise electrical safety or CE Mark Certification for
emissions or immunity as required by the following standards:

43
 This Information Technology Equipment (ITE) is required to have a CE Mark
on the manufacturer’s label which means that the equipment has been tested
to the following Directives and Standards:
This equipment has been tested to the requirements for the CE Mark as
required by EMC Directive 89/336/EEC indicated in European Standard EN
55 022 Class B and the Low Voltage Directive 73/23/EEC as indicated in
European Standard EN 60 950.
D) General Information to all Users: This equipment generates, uses and can radi-
ate radio frequency energy. If not installed and used according to this manual the
equipment may cause interference with radio and television communications.
There is, however, no guarantee that interference will not occur in any particular
installation due to site-specific factors.
1) In order to meet emission and immunity requirements, the user must
observe the following:
a) Use only the provided I/O cables to connect this digital device with
any computer.
b) To ensure compliance, use only the provided manufacturer’s approved
line cord.
c) The user is cautioned that changes or modifications to the equipment
not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
2) If this equipment appears to cause interference with radio or television
reception, or any other device:
a) Verify as an emission source by turning the equipment off and on.
b) If you determine that this equipment is causing the interference, try to
correct the interference by using one or more of the following measures:
i) Move the digital device away from the affected receiver.
ii) Reposition (turn) the digital device with respect to the affected
receiver.
iii) Reorient the affected receiver’s antenna.
iv) Plug the digital device into a different AC outlet so the digital
device and the receiver are on different branch circuits.
v) Disconnect and remove any I/O cables that the digital device
does not use. (Unterminated I/O cables are a potential source of
high RF emission levels.)
vi) Plug the digital device into only a grounded outlet receptacle.
Do not use AC adapter plugs. (Removing or cutting the line cord
ground may increase RF emission levels and may also present a
lethal shock hazard to the user.)
If you need additional help, consult your dealer, manufacturer, or an experi-
enced radio or television technician.

44 Elo Entuitive Touchmonitor User Guide

N10051

45
46 Elo Entuitive Touchmonitor User Guide
 WARRANTY
CHAPTER4

Except as otherwise stated herein or in an order acknowledgment delivered to

Buyer, Seller warrants to Buyer that the Product shall be free of defects in
materials and workmanship. The warranty for the touchmonitors and
components of the product is 3 years.
Seller makes no warranty regarding the model life of components. Seller’s
suppliers may at any time and from time to time make changes in the
components delivered as Products or components.
Buyer shall notify Seller in writing promptly (and in no case later than thirty
(30) days after discovery) of the failure of any Product to conform to the
warranty set forth above; shall describe in commercially reasonable detail in
such notice the symptoms associated with such failure; and shall provide to
Seller the opportunity to inspect such Products as installed, if possible. The
notice must be received by Seller during the Warranty Period for such product,
unless otherwise directed in writing by the Seller. Within thirty (30) days after
submitting such notice, Buyer shall package the allegedly defective Product in
its original shipping carton(s) or a functional equivalent and shall ship to Seller
at Buyer’s expense and risk.
Within a reasonable time after receipt of the allegedly defective Product and
verification by Seller that the Product fails to meet the warranty set forth above,
Seller shall correct such failure by, at Seller’s options, either (i) modifying or
repairing the Product or (ii) replacing the Product. Such modification, repair, or
replacement and the return shipment of the Product with minimum insurance to
Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in
transit, and may insure the Product. Buyer shall reimburse Seller for
transportation cost incurred for Product returned but not found by Seller to be
defective. Modification or repair, of Products may, at Seller’s option, take place
either at Seller’s facilities or at Buyer’s premises. If Seller is unable to modify,
repair, or replace a Product to conform to the warranty set forth above, then
Seller shall, at Seller’s option, either refund to Buyer or credit to Buyer’s
account the purchase price of the Product less depreciation calculated on a
straight-line basis over Seller’s stated Warranty Period.

47
 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES
FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS
WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER
WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE,
REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE,
THEIR QUALITY, THEIR MERCHANTABILITY, THEIR
NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER
OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY
FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH
HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY SHALL BE
LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT.
IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF
PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY
BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR
INCIDENTAL DAMAGES.
Buyer assumes the risk and agrees to indemnify Seller against and hold Seller
harmless from all liability relating to (i) assessing the suitability for Buyer’s
intended use of the Products and of any system design or drawing and (ii)
determining the compliance of Buyer’s use of the Products with applicable
laws, regulations, codes, and standards. Buyer retains and accepts full
responsibility for all warranty and other claims relating to or arising from
Buyer’s products, which include or incorporate Products or components
manufactured or supplied by Seller. Buyer is solely responsible for any and all
representations and warranties regarding the Products made or authorized by
Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability,
claims, loss, cost, or expenses (including reasonable attorney’s fees) attributable
to Buyer’s products or representations or warranties concerning same.

48 Elo Entuitive Touchmonitor User Guide

 INDEX
Numerics Enable/Disable, 26
Environmental, 36, 38
15" LCD Touchmonitor (ET15XXL-XXWC-1)
Dimensions, 40 Expected Life Performance, AccuTouch, 39
Expected Life Performance, IntelliTouch, 37
15" LCD Touchmonitor (ET15XXL-XXWC-1)
Specifications, 36
G
A Gloss, AccuTouch, 39
Gloss, IntelliTouch, 37
About the Product, 1
About Touchmonitor Adjustments, 25
Accessing the VESA Mounting Interface, 19 H
AccuTouch Touchmonitor Specifications, 39 Haze, AccuTouch, 39
Agencies, 36 H-Position, 27
Auto Adjust, 27

I
B Image Information, 27
Back-light Lamp Life, 36 Image problem, 29
Base Bottom View, 5 Image, scrolling, 30
Brightness, 27 Image, unstable, 30
Image, vertical flickering, 30
C Installation and Setup, 3
C1/C2/USER (Color), 27 Installing the Driver Software, 20
Installing the Serial Touch Driver, 21
Care and Handling of Your Touchmonitor, 34
Installing the Serial Touch Driver for MS-DOS and
Chemical Resistance, IntelliTouch, 38
Cleaning Your Touchmonitor, 34 Windows 3.1, 22
Installing the Serial Touch Driver for Windows XP,
Clock, 27
Windows 2000, Me, 95/98 and NT 4.0, 21
Colors, 36
Compatible Video Modes, 35 Installing the USB Touch Driver, 23
Installing the USB Touch Driver for Windows XP, Windows
Connecting the Power Cable, 11, 17
2000, Me and 98, 23
Connecting the Serial Touchscreen Cable, 9
Connecting the Speaker Cable, 10, 16 IntelliTouch Touchmonitor Specifications, 37
Introduction, 1
Connecting the USB Touchscreen Cable, 15
Connecting the Video Cable, 8, 14
Construction, AccuTouch, 39 L
Contrast, 26, 27 Light Transmission, AccuTouch, 39
Contrast Ratio, 36 Light Transmission, IntelliTouch, 37

D M
Display Brightness, 36 Main Unit, 4
Display Response Time, 36 Mechanical, 36
Display Type, 36 Mechanical, AccuTouch, 39
Mechanical, IntelliTouch, 37
E Menu, 26
Minus Counter-clockwise, 26
Electrical, 36
Mounting the Base, 19
Electrical Safety Information, 43
Electrostatic Protection, IntelliTouch, 38
Emissions and Immunity Information, 43

Index-49
N Surface Durability, AccuTouch, 39
Surface Durability, IntelliTouch, 37
Native Resolution, 31
SVGA, 31
SXGA, 31
O
Operation, 25
Optical, AccuTouch, 39
T
Optical, IntelliTouch, 37 Technical Specifications, 35
Touch Activation Force, AccuTouch, 39
Optimizing the LCD Display, 18
Touch Activation Force, IntelliTouch, 37
OSD H-Position, 27
OSD Language, 27 Touch Interface Connection, 6
Touch not working, 30
OSD Menu Function, 27
Touchmonitor Safety, 33
OSD Time, 27
OSD V-Position, 27 Touchmonitor Specifications, 36
Touchpoint Density, AccuTouch, 39
Out of Range display, 29
Touchpoint Density, IntelliTouch, 37
Troubleshooting, 29
P
Phase, 27
Pixel Format, 36
U
Plus/Clockwise, 26 Unpacking Your Touchmonitor, 3
USB Connection, 12
Positional Accuracy, AccuTouch, 39
Using the On-Screen Display (OSD) Menus, 25
Positional Accuracy, IntelliTouch, 37
Power Switch, 26 UXGA, 31
Precautions, 1
Product Overview, 4 V
VESA Mount on Your Touchmonitor, 18
R VGA, 31
Viewing Angle, 36
Rear View, 4
Recall Defaults, 27 Visual Resolution, AccuTouch, 39
Visual Resolution, IntelliTouch, 37
Regulatory Information, 43
Volume, 26
Removing the Back Cover, 7, 13
Replacing the Back Cover, 11, 17 V-Position, 27

S W
Sealing, IntelliTouch, 37 Warranty, 47
Serial Connection, 6
Side Bezel Buttons, 26 X
Side View, 5 XGA, 31
Solutions to Common Problems, 29
Speakers, 36

Index-50