BLESSING ALI

+44 (0) 7517381080 [email protected]

PROFESSIONAL SUMMARY
Results-driven Business Analyst with four years of diverse experience in finance and telecommunications. Adept at
leveraging visionary thinking and creative problem-solving skills to interpret complex information swiftly and drive
strategic decision-making. Recognized for facilitating impactful workshops, adeptly managing stakeholders, and
effectively gathering requirements to ensure measurable improvements in business processes. Proven proficiency in both
Waterfall and Agile methodologies, with a track record of delivering successful projects on time and within budget.
Seeking an opportunity to leverage my skills and contribute to a dynamic team where I can drive actionable insights and
foster continuous improvement.

TOOLS
 Atlassian (Jira&Confluence)  Draw I.O

 Miro  Snagit

 MS Office suites  Figma

 Data Modelling  Azure DevOps

WORK EXPERIENCE
Pacific Life, UK Sep 2021 – To date
Business Analyst
 Conduct stakeholder interviews, and workshops, and facilitate requirement-gathering sessions to drive consensus
and ensure a comprehensive understanding of business needs.
 Develop Process Flows, Swim-lanes, Workflow, and Process Maps to capture functional requirements based on
project demands.
 Add user stories and acceptance criteria to the backlog after populating Confluence with the extensive
Requirement Management Plan (RMP).
 Analyze and document current business processes, identifying areas for improvement and recommending
streamlined solutions.
 Ensuring alignment of system design with user needs, managing stakeholders ranging from end users to business
directors and system developers.
 Collaborate with stakeholders to elicit, document, and validate business requirements, translating them into
functional specifications and use cases.
 Lead product ownership and business analysis functions for a portfolio of software products, collaborating closely
with stakeholders, developers, and UX designers to define product vision, roadmap, and release plans.
 Facilitate project team workshops using diverse skills to surpass objectives and exceed expectations.
 Document options for business change and conduct a cost-benefit analysis.
 Engage with senior stakeholders to map out processes using Draw I.O., identifying areas for efficiencies and
improvements.
 Managed and enhanced the organization's software development life cycle (SDLC) to meet deadlines and
customer needs.
 Investigate queries, support business procedures, and comprehend the needs of customers and business areas.
 Translating stakeholder requirements into tangible deliverables such as functional specifications, use cases, user
stories, and workflow/process diagrams.
 Evaluating risks associated with requirements implementation, testing processes, and project communications.
Conducted in-depth analysis of business processes.
 Dakota Consulting Oct 2020 – Aug
2021
Business Analyst
 Facilitated multiple meetings with key stakeholders to elicit requirements for target deliverables
 Implemented a refined requirement-gathering process in collaboration with stakeholders.
 Clarified and prioritized requirements through workshops and brainstorming sessions with stakeholders and
subject matter experts (SMEs)
 Acted as a liaison between internal and external stakeholders, product owners, and development teams to facilitate
agreement on scope, design decisions, and implementation decisions
 Analyzed and documented current business processes, identifying areas for improvement and recommending
streamlined solutions.
 Developed and executed test plans, conducted system testing, and supported user acceptance testing.
 Assisted in post-implementation activities, including user training and support documentation creation.
 Conducted thorough risk assessments for testing procedures and requirements implementation.
 Examined documents, files, and past data to gather crucial company intelligence for requests for development.
 User stories and features were prioritized using a thorough business value and ROI analysis.
 Oversaw and led requirement workshops with stakeholders, guaranteeing efficient communication and
coordination.
 Practical experience in evaluating and creating requirements based on communications with clients.
 Oversaw UAT Testing and Test Case Review processes to provide quality control.
 Accurately recorded and managed change requests to maintain Change Request (CR) logs.

Globacom Jan 2019 – Sept

2020
Business Analyst
 Specialized in budgeting and implementing cost-saving solutions within the network environment.
 Managed and administered the telecommunications infrastructure planning, implementation and operational
activities of a major publication company.
 Created test scripts under the guidance of a senior business analyst.
 Interviewed across departments to understand the needs of individual team members.
 Captured business and user requirements through listening, questioning and workshop techniques.
 Consulted with senior stakeholders to identify, define and document business needs, objectives, current
operational procedures, problems, input, and output of requirements.

EDUCATION
University of the West of Scotland 2021 - 2022
Masters of Science (MSc) Human Resource Management

University of Abuja, Nigeria. 2006 - 2010

Bachelor of Science (BSc) Economics
TRAINING & CERTIFICATIONS
 SAFe Scrum Master Certification Course
 SCALED AGILE Certification Course

SKILLS
 Proven ability to collaborate with a team.  Adept at managing multiple tasks.
 Proficient in identifying and resolving issues promptly.  Proven track record in defining project scopes and
 Excellent time management skill. delivering effective solutions.
 Able to adjust quickly to new tasks and challenges.  Gap analysis
 Adept at evaluating and managing risks throughout the  Experienced in developing compelling business cases.
project life-cycle.  Experience in managing projects, ensuring timely
 Implementing and ensuring adherence to quality delivery, and meeting project milestones.
standards in project deliverable.  Quick adaptability to changing business requirements
 Familiarity with technical concepts and the ability to and environments.
communicate effectively with IT professionals.  Proficient in Agile methodologies to adapt and thrive in
dynamic project environments.