ADSL guide

ADSL Connection Guide

STEP 1 - Locate the wall socket in your home that is plugged into a telephone wall socket. It is very
important that you have no other devices plugged into
Find the telephone wall socket in your home. They’re sockets in your home for the initial setup. After setup,
most commonly found in the main living room space or any devices plugged into a telephone wall socket will
bedrooms, but sometimes they’re in the kitchen area. need to use a filter/splitter.
It should look something like the photo below. Make
a note of all the sockets in your home, even ones that Take your modem/router’s power supply cable and use
may be in non-ideal locations such as bedrooms. it to connect your modem/router’s power port to an
electrical outlet. Switch the power point on. Plug the
included grey telephone cable that comes with your
ADSL modem into the DSL port on the back of your
ADSL modem. Plug the other end of the telephone
cable into your wall socket.

The setup should look like the below image once

completed if you are not using a splitter/filter:

If your home has an older style wall socket shown

below (typically the plug is a yellow square with 3
prongs), you’ll need to purchase a Jackson adapter
that allows you to plug in a modern RJ11 phone
cable. These adapters can be purchased at all most
electronics and computer stores.

The setup should look like the below image once

completed if you are using a splitter/filter:

If you are planning to use your landline telephone

service, you will need to purchase and connect an
ADSL in-line filter/splitter to connect your telephone
and your modem. An ADSL splitter can be purchased
at most major electronics stores. You will now need to wait for the DSL light on your
modem to turn solid - this may take up to 15 minutes.
STEP 2 - Connect your ADSL modem DO NOT UNPLUG THE DEVICE DURING THIS TIME.

Disconnect all devices in your home such as If the DSL light on your ADSL modem does not turn
telephones, modems, fax machines or anything else solid after 15 minutes and you have more than one

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 ADSL guide

socket in the home, please plug your ADSL modem If the DSL light on your ADSL modem does not turn
into other sockets in your home, and turn the power solid green after 15 minutes and you have tried to
on and off once plugged in. Leave your ADSL modem connect this on ALL phone wall sockets in your home,
plugged into each socket for up to 15 minutes until the there may be an issue with your phone line.
DSL light on the modem turns solid.
Please plug a standard telephone handset (with no
filter) into the phone socket. Listen for a dial tone and
make sure you can make a call without hearing any
noise interference or static sounds. Ensure the dial
tone is clear.

If you have more than one phone socket in your home,

plug your handset (without a filter) into each of those
sockets and make a call, listening for line noise. If you
hear line noise when your phone is plugged into one
socket but not another, there may be a problem with
your internal wiring.

If you have no dial tone on any socket in your

home, please contact our support team for further
troubleshooting.

Connecting your modem/router - ADSL

OPTION 1: I chose the Barefoot supplied modem/ and has finished booting up. You can then connect
router your devices such as computers, phones and tablets
via Wi-Fi.
Your Barefoot Telecom modem comes pre-configured
and does not require any setup to connect your ADSL The modem’s Wi-Fi name and password are printed
service. Simply ensure the supplied grey telephone on a separate card included with the modem. The Wi-
cable is plugged in - one end needs to be plugged Fi name and password is also shown on the bottom
into the grey DSL port on the back of your modem, of the modem as “WiFi Network Name” and “WiFi
and the other end to the wall socket in your premises. Password” for both the 2.4GHz and 5GHz networks.
Ensure the power cable is plugged into the back of
your modem and is connected to a power outlet and
switched on.

If you have a computer nearby that you would like

to connect via Ethernet, take another Ethernet cable
and plug one end into any one of the modem’s yellow
Ethernet ports (labelled LAN).
Your Barefoot modem/router will begin broadcasting
Wi-Fi as soon as it is plugged into power, turned on If you have issues connecting your Barefoot supplied

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 ADSL guide

modem/router, please contact our support team at modem/router settings pages can vary greatly
[email protected] or 1300 017 622 for for each different modem. If you get stuck or it is
further troubleshooting. not clear where you should change your Internet
settings, you need to check the manufacturer’s
website for support information. Ideally, your
OPTION 2: I chose BYO modem/router modem will have a Setup Wizard or Quick Setup
that will run automatically the first time you log in to
Your BYO modem/router will need to be configured the settings, or there’ll be a fairly obvious button to
with your new Barefoot Telecom ADSL details to work. launch it.
You will require an ADSL modem to use this service.
6. The Setup Wizard should run you through
1. First, ensure the supplied telephone cable with entering the required broadband settings, step by
your modem/router (this is usually grey or white) step. The most important settings are the following:
is plugged from the DSL/ADSL port on the back
of your BYO modem, into the wall socket in your • Encapsulation or Connection Type
premises. Ensure the power cable is plugged into a • MUST BE SET TO PPPoE
power outlet and switched on.
• Connection Mode/Access Type/Service Type
2. You will now need to connect your BYO modem/ • MUST BE SET TO ADSL
router to your device. You’ll need a computer,
laptop, tablet or smartphone that is connected to • VPI/VCI Settings
your BYO modem/router via Ethernet or Wi-Fi. • VPI 35 VCI 8

3. Once you have connected your device to your This will then allow you to enter your username
BYO modem/router, open the web browser on your (sometimes called Login or User ID) and password
connected device and type in your modem/router’s which are supplied in your Barefoot Welcome Letter
default gateway/admin IP address in the address email.
bar. This will be printed on the bottom or back of
your modem depending on the make and model. 7. After completing the Setup Wizard and saving
Some of the most common addresses are 192.168.1.1, your settings, give the modem some time. Some
192.168.20.1, 10.1.1.1 and 10.0.0.138. modem routers reboot automatically after every
new configuration, while others simply need a
4. Once you have accessed the gateway of your few minutes to apply the settings. Take a look
modem/router, you may see a login page. If there’s at the lights on your modem router. Most should
a username field, the default username will almost now be green, blue, purple or another “positive”
always be admin (it may even already be filled colour. Many modem routers have lights that flash
in). The default password is typically admin or to indicate connection activity, so you shouldn’t
password. If you can’t log in with these settings, be concerned if any lights are flashing unless the
please check the manufacturer’s website for your manufacturer’s support information specifically
BYO modem/router’s default login settings. If your advises that flashing lights indicate a problem.
BYO modem router is secondhand or you have used
it previously, it may have custom login details set. 8. Hop on one of your computers or Wi-Fi devices
If you need to, you can factory reset the modem and try to visit a website. If it works, your nbn™
router to return it to the default settings. Internet is up and running! If you have issues
connecting, please contact our support team at
5. From here, it gets a little tricky to offer general [email protected] or 1300 017 622
advice for all BYO modem/routers. The layout of for further troubleshooting.

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