1.

Sample:

12 Road Road

Hankerton

SNW 234

E-Electronic Store

5 Main Road

London

ZTM 894

15 July 2010

Dear Sir or Madame,

I am writing to confirm my telephone order of today.

I would like to order a full home theatre system; its serial number is 1234567FTZW.

According to the advertisement on your home-page you have it in store in silver colour.

I would like you to deliver it to my apartment. I read in your brochure that you undertake

deliveries in two days. I am going to be home tomorrow after 5pm or the day after

tomorrow in the morning. Please let me know if none of the time durations are good for

you.

I would also like you to send somebody who would install the equipment properly and make

sure that it is working.

I could not find anything on the internet about the guarantee. As I know you have to give at

least six months guarantee for your product. Is the warranty-card available?

I would like you to send me the price of the equipment completed with the expenses of the

installation and the delivery and as soon as I have the exact amount I am going to transfer

the money via my bank.

Please contact me about the time of the delivery as soon as possible.

Thank you in advance.

Joe Jones

2. Sample:

Dear Sir or Madame,

I would like to order a GPS system that I saw in the Electronic Market.

It is the Navi D342 model. The shop assistant said that you give 15% discount if the product

is ordered on the internet and the delivery is free in the city.

I would like to pay PayPal if it is possible. Please send me the exact price of the product.

There is somebody at home most of the time but I would like you to inform me about the

time of the delivery.

Please make sure that the warranty-card is included in the package and that the product is

working properly.

I would like you to deliver the ordered GPS system to the following address:

Mr. Bill Buffon

3 Cloatly Road

Swindon

SLK 654

Please contact me about the time of the delivery as soon as possible.

Thank you in advance.

Yours Faithfully,

Bill Buffon

3. Sample:

12 Kiraly Street

Budapest

1234
Hotel Manager

Hotel Sunshine

5 Main Road

Hastings

ZTM 894

15 August 2010

Dear Madame

I am writing to complain about the service I got when I was a guest in your hotel.

I was there from the 10

th

of August till the 13

th

of August. In these four days I experienced

the worst service of my life.

First of all in my booking I emphasized that I want a room that has view to the sea I paid

extra fee for this. When I arrived I got a small room with view to the back parking spot. I

asked for change or refund but the lady at the reception did not even listen to me. She

neglected my complaints and her behaviour was very rude.

She was not the only one who did not give a satisfactory service in the hotel. I asked the

cleaning lady to take out the garbage that the previous guest left there but she said that she

did not have time for this. I think I should have got a clean and tidy room and not one with

somebody else’s dirt.

On the first evening I went to have dinner in the hotel’s restaurant. The taste of the food

was just fine but I woke up in the middle of the night and I had to realize that I had got
foodpoisoning. I spent the rest of my holiday in my tiny room in pain; luckily my insurance

covered the expenses of the doctor.

This kind of behaviour and service is not acceptable. I want you to take care of the

mentioned problems and I also want full refund for my inconvenience.

Yours faithfully,

Rita Nagy

4. Sample:

___________________________________________________________________________

12 Main Road

Oxford

LBN 129

Mrs. Sue Lombardi

Hotel Sunshine

4 Middle Street

Bath

SGT 234

12 June 2010

Dear Mrs. Lombardi

With reference to our earlier conversation I would like to give you the details of my booking.

We are going to arrive on the 3

rd

of August at around 5pm and we are going to stay for one

night. Most of the guests are coming by car, so we need some parking places.

As I mentioned on the phone I need accommodation for 30 people. It means 10 rooms with

double bed, a big room for 5 kids and 5 rooms with single bed.

We will start the party at around 7pm. As it will be a birthday-party I would like you to

decorate the room according to this.

You can find the menu request attached to this letter. There are 3 vegetarian and a lactose

intolerant guests, please be careful about their food.

a waiter who will take care of it.

In your advertisement you state you have a music band that can be hired for parties. I would

like to take advantage of this and hire the band for the birthday party.

I would be grateful if you would send me a bid for this program.

I look forward to hearing from you as soon as possible.

Yours faithfully,

Nina Jones

5. Sample:

12 Minnie Road

London

LCB 765

Manager

IT and IT Ltd.

5 Berry Lane

London

LCB 521

10 September

2010

Dear Mr Jones,

I am writing you to ask for your help. I would be grateful if you allowed me to stay away

from work on a longer sick leave.

I have been away for a week now but I am still sick. The doctor’s certificate and opinion of

my doctor is attached to this letter. He said that I need at least one more week to recover

totally.

I still cannot speak, my throat is aching all the time and I can hardly raise my head. I am also

very week it is so hard to get out of the bed, I need help with most of my tasks.
The main problem is that according to my doctor I am still infectious so I am not allowed to

be around people who have not been vaccinated.

I hope everything is working without me I will try to make up for my duties as soon as I can

go back to work.

Thank you for your help and understanding.

Yours faithfully,

Juliette Lewis

6. Sample:

Dear Lily,

I hope my letter finds you in good shape. Do you still like hiking?

I have a friend who is a big fan of nature and hiking. He goes to the mountains very often.

Last time I joined him on one of his tours.

You know the mountains in Hungary are not really tall but the nature is beautiful it is worth

to see it

We went by car and rent a lodge-house for 2 nights. We also took bicycles with us so we

rode into the little village nearby every morning. It was a fresh and awakening program.

We spent the days with wondering in the woods. I saw so many new and interesting things.

I’ve never thought that it can be so amazing. For example, I was just looking at some pretty

flowers when a wild-hog family appeared a few steps away from me. There were five little

striped piglets and their mum. I was very scared I heard so many stories about wild-pig

attacks so I didn’t move and they just galloped into the dark. It was really amazing and sweet

I would love to pat a piglet like that.

Actually there are not really dangerous animals in Hungary but you can never know maybe it

just tries to protect its family or just scared, you have to be careful.

Nature is so beautiful at this time of the year. I have to tell you that May is the best time for

hiking, it’s not too hot yet, the trees are in bloom and everything is full of life.
Next time you come to visit me I will take you there for a couple of days. You have to see all

these things.

Please write me as soon as you can!

Love,

Brigi

7. Sample:

___________________________________________________________________________

1 Strawberry Road

Nottingham

VBN 568

HR Manager

E-Company Corp.

5 Berry Lane

Cirencester

FTM 894

10 September

2010

To Whom It May Concern

I would like to apply to the advertised supervisor position. Please find my curriculum vitae

attached to this letter.

As I was informed you are looking for somebody who could supervise a help-desk team and

give them support and assistance.

According to my personal characteristics I feel I would be perfect for this job. I am good at

working in group or individually as well. I am trustworthy and social. I am calm, patient and

consistent that is why I bear the pressure and get on well with the people around me.

My purpose is to find a workplace where I can apply, develop and make profit of my
knowledge, creativity and exactitude.

I like to work with people. At my previous workplace I had to manage a group of 24 and I

think I did it quite well. There were not any problem between me and the others; moreover

anybody could turn to me for professional or other kind of help. We were like a big second

family there.

Thank you for reading my letter. I hope that my Curriculum Vitae would convince you and in

case of a vacancy we could meet for a personal interview.

Reference from my former employer is available if necessary.

Yours faithfully,

Agnes Grey

8. Sample:

___________________________________________________________________________

Dear Mum and Dad,

I hope you are fine and getting on well without me. I found a nice apartment in the city

centre. It is small but clean and nice, mum you would love it.

I got the job I wrote about in my last letter. I started to work there on Monday. As I wrote

you it’s a supermarket and I’m a kind of utility man. The job is fine, I have to refill the

shelves, clean the passages of the shop and help the customers if it’s needed. I like it so far.

The colleges are around the same age as I’m so I’ve already made some friends. My boss is a

bit annoying, he thinks he is the middle of the world but he is rarely around so I can bear it.

The working hours are quite long and sometimes it can be very tiring but I have to get used

to it. The others say that it will be better with time.

I have a half an hour to eat my lunch and have a rest in every shift. There is a good and

cheap cafeteria on the second floor I usually eat there with the colleges.

My boss said that if I do well I will get better payment. Believe me, I cannot wait to have it,

because the wage is not really good, I can hardly survive the week. Luckily, I can earn some
extra money with walking the neighbour’s dog.

I miss you so much! I hope you can come to visit me in a few weeks.

Please, don’t forget to feed Goldy!

Love,

Carl

9. Sample:

Dear Sir,

I saw your advertisement about the USA Placement company and I am interested in your

services.

I am a college student in Hungary and I would like to do my internship abroad. As I study

hotel management I need to find a hotel that could offer me a job for at least four months. I

have to take care of myself so I need a paid internship.

The best place to stay in would be an apartment with a room-mate so we could share the

expenses. I am quite social and easy-going therefore I am the perfect person to live with.

Would you send me information about the fares of your services, available jobs and the

method of applying if I find a job in a hotel that will be suitable for me?

Do you have an office or somebody to contact with in Hungary? How long does the

administration take?

I look forward to hearing from you soon. Thank you for your answer in advance.

Yours sincerely,

Roza Kiss

10. Sample

Mary Iron

5 Granville

London
Sunshine Travels Ltd.

3 Main Street

London

25 April 2011

Dear Sir or Madame,

I am writing to enquire about your holiday offers. I would like to travel to Spain for two

weeks in July. I do not know the destination yet but I want to spend this time on the

seashore.

I like to spend my holiday in comfort so I would like to have good accommodation in a hotel

with breakfast. The hotel should have a tour-guide who can be hired to organize and carry

out sightseeing tours and I would also like some wellness services.

Would you be so kind to send me a price offer according to the needs listed above and I am

also interested in the possible airplane ticket prices. I hate flying and I can only trust in the

British Airways so would you send me their rates.

Would you also send me some of your brochures about Spanish organized tours? I might find

something that covers my needs in a good price.

Thank you for your help in advance.

Your Sincerely,

Mary Iron

+1. Sample

Loriana Lorry

Main Street

Dublin

Local Travel Agency

5 Flower Street

Dublin
Dear Sir or Madame,

I am writing to complain about the trip that you organized to Greece. Me and my friends

traveled on the 15

th

of June and stayed there for two weeks.

There are beautiful pictures about the apartment in the brochure, the rooms look tidy and

comfy and have a view to the beach. In fact those rooms were disgusting, dirty and too small

and when I looked out of the window I could see the local dump and it was not only ugly but

very smelly as well.

In the contract you set down that there is place for five adults but there were only two rooms

with 3 small beds and a sofa.

That was not the only problem; you recommended a local tourist guide for us. We hired him

but his English was quite poor and he did not even know basic things about the town, he was

absolutely useless.

We wanted to come home earlier because everybody had enough of this kind of holiday but

your office in Greece was closed for four days and when finally we could talk to somebody

there he was rude with us and refused to help.

I would like to get some refund. To prove my right I enclosed some pictures about the

condition of the apartment. I also attached a copy of the bills.

I look forward to receiving your offer of compensation and the e xplanation of these matters.

Yours Sincerely,

Loriana Lorry

+2. Sample

Dear Sir or Madame,

I am writing you to ask for your help. I work for Laugh Foundation where we try to make the

poor children’s life easier with some toys and clothing.

We have a depot for these donations but we have to move out from there in the next
month. As I know you have a small storage room that you do not use. I would like to ask you

to offer this room for the foundation as charity.

We unfortunately cannot pay for using your storage but I can offer a barter. If we can use

the room we will put your logo and a small ad on our posters and we also put you onto our

homepage as a supporter.

I think this would rise your reputation in the city and it is also a good advertisement for you.

Thank you very much for reading my letter and please consider my request.

I look forward to hearing from you soon.

Kind regards,

Linda Lays

Laugh Foundation

+3. Sample

Dear Mr. Smith,

I am writing you to complain about the condition of the flat I live in. I live in block B, in the

12

th

apartment.

There are many problems in the flat that I would like you to take care of.

First of all the doorbell is not working properly. It has a strange sound and you have to push

it really hard if you want it to make any sound.

Secondly, the pipes in the bathroom are probably broken because there is always a huge

puddle in the corner and I am afraid that it would flood the neighbors' or my own flat.

However sometimes I would not mind it because the couple, living under my apartment, is

very noisy. They are always arguing and I think they sometimes fight as well, it can be very

disturbing and annoying. I almost called the police last time.

That is not all, there is one more thing I would like to complain about. A stray dog lives in the
street and its favorite place is next to the door of the block. It is very big and if you go close,

it will growl and I am afraid it would also bite, ever ybody is very scared of it but we do not

dare to do anything with it.

Can you do something with these problems? The leaking pipes and the dog are the worst. Do

you have any idea how we could solve these?

I am looking forward to hearing from you.

Yours Sincerely,

Linda Jones

+4. Sample

To Whom It May Concern,

I am writing you to complain about the condition of the public places in the city.

The parks and other public places have been in disastrous condition for ages but the hills

around the city were nice and calm places to go for hiking or having a picnic.

This weekend I went to my favorite hill-side to have some beautiful and restful days but I

found the place full of litter and lots of trees were covered with paint.

I think the city should not let it happen; we have to do something to stop the vandalism

before it is too late.

I would be happy to help some way. I think you should gather some volunteers to clean the

city. I am sure that many people would be glad to help. We have beautiful and rich nature

that attracts many tourists and it is really good for the city financially, but if the forests and

the hills lose their charm we will lose the tourist. So it is not even an environmental problem

but it is also bad for the governors of the city.

I hope we can find the perfect solution. I look forward to hearing from you shortly.

Yours Sincerely,

Barbara Forest
+5. Sample:

Ms Sarah Connor

Pemberly Road

Dover

Department of Complaints

Delightful Cereal Corp.

Tasty Road

London

05 December 2010

To Whom It May Concern,

I am writing to complain about the quality of your products. Two days ago I bought a box of

Chocolate Chips cereal in a supermarket (the bill is attached). When I was eating it I chew on

a pebble and my tooth broke out. Then I examined the whole pack and I found two more

pebbles in it.

I went to the dentist yesterday and he gave me the bill for rebuilding my tooth. I attached a

copy of it to this letter.

I would like to get full compensation for my costs and nuisance. I hope we can have an

agreement or in other case I am going to turn to the Consumer Protection Office for remedy.

I look forward to hearing from you shortly.

Yours Sincerely,

Sarah Connor

+6. Sample:

Dear Sir or Madame,

I would like to order a laptop that I saw on your website.

It is the ASUS DL342 model. I do not want to spend more than 1000 dollars on it, and this has

just the right price. However, I also found other promising models, but I am not an expert of
the area, so I would like you to help me to decide, which one is the best concerning this price

range.

I did not see PayPal as a valid payment method on the site, but I have an account with which

I would pay for the laptop, if it is acceptable for you. What kind of shipping do you use to

Hungary? Via air or ship? I do not care about how fast it is, so I would like the cheaper

method of delivery. Please send me the price of shipping as well. Additionally I also want a

mouse and a separate keyboard to the laptop for 100 dollars. Would you offer me

something for that price?

Please contact me about your suggestions and offers as soon as possible.

Thank you in advance.

Yours Faithfully,

Fred Funny