Educating for Excellence

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Educating for Excellence

Contents

Section 1: Defining the complex issue 5

Section 2: Systematic decision-making 7
Section 3: Decision review 9

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Educating for Excellence

Student name: Huu Tuan Kiet Dinh

Assessor: Md Abul Azad

Date: 03rd March 2024

Business this assessment is Worlducation

based on:

Documentation reviewed as Risk register, Financial report, Project report

preparation:

Job role:

Stakeholders: Sales and HR Manager, employees, external experts

Numeric/Financial data: Projected Budget of Worlducation 22-23

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Educating for Excellence

Section 1: Defining the complex issue

Provide business overview Worlducation is a social startup that manufactures tablet computers
for primary school students. They not only focus on the hardware, but
Provide an overview of the
they also have a competitive team creating software, content and
business, including:
activities to better engage and educate the students.
● name of business
Worlducation aims to change the way children learn at school by
● description of what the implementing artificial intelligence technology that can follow up on
business does (e.g. key each child’s progress and adjust to their needs as they learn, creating
functions, vision) the optimal path learning experience.
● your job role within the
business (or the role
you’re assuming if you
are basing this
assessment on the case
study).

Outline complex issue World education helps in the building of the business relationship in
various schools and the related school’s teachers and the
Describe the complex issue
students.The main issues are about their hardware and content. So,
associated with the business,
for the improvement of these factors and problems, they arranged to
including:
update the system to build a good relationship with individual
● a brief outline of the issue customers as well.
● who the stakeholders are Due to this unwanted spread of COVID pandemic there results in the
and how they are issue of less production and all the business sectors remain closed
associated with the issue as well as the problem in mobility and the cost, data privacy and lack
● analysis and presentation of knowledge in the tools and technology.
of numeric and financial The stakeholders are the suppliers and the distributor of the products,
data illustrating the who were affected by the communication failure and the situation
complex issue (attach to ofPandemics of COVID hampers a lot in the business.
this section of the
Following are the issues regarding the financial data:
portfolio)
- High Strategic Priorities
● two objectives when
- It will represent the maximization of accounting and profits.
pursuing solutions
- Make sure that all the planning will lead to success of action
● three advantages of plans.
solving the issue. - Find out the new way to improve the revenue and add
● three risks involved in classroom as required
pursuing solutions. - Make an increase in income generation by more than 10%
yearly.
- Following are the objectives while pursuing the solution

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Educating for Excellence

- To maximize the supply of software and tablets to the school

- To increase the reliable business to get profit for the
organization
Three advantages for solving the issues are trustworthy environment,
increment in production of services and good relationship with
customer and the organization.
Three risk of pursuing the solution are challenge of
completion,challenge of managing funding and challenge to
engagement of students to learn

Legislative and organisational It was founded in 2016 as it is defined as an improvement in child

requirements policy and the developed classroom activity. World education makes
an appropriate use of its latest trend and technological use of tablet
Establish the legislative and
computers for the primary level students and as well as it is effective
organisational requirements
for the teachers too. To engage the students in a learning
related to the complex issue,
environment. It helps to grow the student’s personal capacity of
including:
learning and understanding the content in the useful and convenient
● a summary of the way.
relevant legislation
The complex issue regarding this summary is about the product
● a summary of the mobility and the use of the technology regarding the requirements
associated organisational attached with students emotions and the way of learning.
policies and procedures
Attach any relevant policies to
your portfolio.

Calculate resources For calculating the resources we check the availability of the students
in the schools at first. Then, as per need and requirement we send
Calculate the resources
the effective tools and resources for the students who are willing to
required for the solution
participate to increase their knowledge in technical fields.
development process

Prepare presentation As, per the issue we conduct meetings with the stakeholder regarding
the situation of the organization.
Use the work done in this
section to prepare a First we meet all the stakeholders in our office yard, then conduct the
presentation of scope of your meeting about the changes required to the organization and also
issue to present to relevant share our budget availability, likewise we discussed the resources
stakeholders. required to add up. Also we need more budgets for the resources to
obtain.
Use any appropriate format
(e.g. MS PowerPoint).

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Educating for Excellence

Attach the presentation to Finally, we concluded with the scope or solution of the issues to be
your portfolio. maintained by more production and adding up the skilled and trained
manpower in the company.

Attach: Organisational policies and procedures ☐

Legislation ☐

Presentation ☐

Financial analysis and presentation ☐

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Educating for Excellence

Section 2: Systematic decision-making

Generate alternative solutions After the completion of the meeting with the stakeholders with come
for your issue up with critical thinking on software development and alternatives and
options as bellows:
Summarise the outcomes of
your meeting with the - Required for schools that is essential to use latest technology
stakeholder, including: - Growth in the unlimited products and services

● an outline of two critical Development in all the combination of goods and facility
thinking techniques used Following are the alternative solutions:
to generate solution
alternatives with other - Affordable price and good quality
stakeholders (attach - Potential work and managerial skills
proof e.g. mind map to - Faithful and being nice to the customers
this section of your - Use of effective communication skills
portfolio)
● List of four to six
alternative solutions.

Evaluate alternative solutions The success criteria are as follows

Evaluate each identified - Improvement in digital task
solution to establish their - Improved in the feasibility of learning tools and accessories
feasibility. Include:
While in constraints there is sufficient funding and budgets also there
● success criteria are conditions like the COVID pandemic took place in that specific
time period.
● constraints
All the alternatives were used and carried out to maintain the software
● evaluation of each
knowledge and requirements to be maintained for the positive and
alternative against the
effective growth of world education through the planning
criteria and constraints
The feasible options are listed bellows:
● List of all feasible options
- Feasibility in resources
- Feasibility in tools and equipment
- Feasibility in financial works
- Feasibility in timing and arrangements

Compare feasible solutions We can use the accounting software of accounting and ERP system
to find the solutions for all this feasible solution that helps to know all
Use one appropriate
the facts and information recorded appropriately and wisely. This
tool/technique to compare all

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Educating for Excellence

feasible alternatives with one shows the resources mobility and sustainability in an organization that
another. Include: is properly utilized or not.
● a description of the tool For the financial analysis, we categorise the level of our production
or technique used and calculate all the feasible solutions like use of modern tools and
equipment. We analyze them and arrange them in the form of a report
● proof of your comparison
for successful achievement.
(e.g. table, financial
analysis etc) Bias basically means the categorization according to the position or
level of an organization. Which shows the actual decision-making
● an assessment of bias in process.
your decision-making
(actual or perceived)

Choose the best solution for The best alternative for the complex issue of world education is the
your complex issue management of the resources in an effective way.
Choose the best alternative It meets the legislation policy and the organisational requirements
and explain: policy because it is under the rules and regulation of the government
and the company and it is attached with the following requirements:
● Why did you choose it?
World action shows and transfers the information for all regarding the
● How does it meet the
initial business purpose for that it is gathered with the management
legislation and
procedures.
organisational policy
requirements? World cation leak the confidential information for all only it is accepted
by the rules and regulation of government and also accepted by the
● Are there any risks
law
associated with your
solution? For this we need resources like modern equipment to handle all the
software and hardware issues as well as we need more production of
● What are the advantages
tablet computers even for the high level students too.
of the chosen solution?

● Resources required

Prepare a brief When the meeting was conducted with stakeholders, we found
various solution for change in the organization which are listed as
Use the work done in this
below:
section to prepare a brief to
share your proposed solution - To maintain the ERP system
with key stakeholders (use - To update and run modern technology
“Brief outline” template if - To make students and teachers aware about the use of tablet
applicable). computers
- To progress in planning of effective resources as required
Attach the organisation
- To find investors
policies that guide brief
writing to this section of the
portfolio.

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Educating for Excellence

Attach: Brief ☐

Feedback register ☐

Organisational policies - brief ☐

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Section 3: Decision review

Develop a feedback register We can have feedback from stakeholders by writing mail, through
meetings of groups, feedback reports and records. From various
Develop a feedback register
surveys we collected feedback from stakeholders which is listed as
to record feedback from
bellows:
stakeholders.
- To maintain the ERP system
Attach the organisation
- To update and run modern technology
policies that guide recording
- To make students and teachers aware about the use of tablet
of feedback.
computers
- To progress in planning of effective resources as required
- To find investors
The organisational policies are to add up more equipment and
products in the company for huge production and to get the profit.

Incorporate feedback Feedback refers to the suggestion or comments towards the company
plan and procedure by the customer, clients and stakeholders. They
Use the feedback from your
Suggest the organizational plan of change for the better development
meeting with
and successful meet to the objectives of an organization. So, this
stakeholders to refine
feedback can be used in the company objectives and target for the
your project brief.
further procedure for the development of the organization as a leading
Attach the refined brief and organization in the market.
completed feedback
register to this section of
your portfolio.

Seek approval We can seek approval by writing mail to the CEO of an organization's
bellows:
Use an appropriate format to
seek approval to implement To,
your proposed solution (e.g.
The CEO
draft an email, complete an
application form ready to be Subject: For the approval for the planning on organizational growth
lodged etc.) Dear sir,
Attach proof to this section of With respect, I hope you are fine sir, today I wrote this mail for our
your portfolio. planning about the change in the management project plan through
conducting meetings with company owner and all the management
team of our company. For this zplan I have arranged the detail
description of our product and services presentation that will be
conducted for 1 hour.

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Educating for Excellence

Hope this will help us to get the approval from the management team
and our company owner if they like our planning.
Hope, you will coordinate in this specific matter and also thanks for
going through this mail.
Best Regards,

Self-evaluate your The strength of our organization is as follows:

performance
- Number of production increased and supplied
Perform a self-evaluation: - Modern technology are implemented
- Use of resources appropriately
● Complete the
self-evaluation checklist
(add as an attachment).
The weakness are as follows
● List your strengths and
- Lack of investors funding
weaknesses.
- Lack of proper communication among the staffs
● Identify areas needing - Lack of advance training
improvement. The areas of improvement are required in coordination with relevant
stakeholders, need to develop and conduct meetings to sharpen the
Attach the completed
staff's communication skills and to provide the plan and policy
self-evaluation
effectively to the staff to know our target and goals.
(Self-Evaluation
checklist) to this section
of your portfolio.

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Educating for Excellence

Attach: Self-evaluation checklist ☐

Refined brief ☐

Completed feedback register and related organisational

☐
policies

Proof to seek approval ☐

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