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SEC-II (Personality Development & Communication) Syllabus

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1K views2 pages

SEC-II (Personality Development & Communication) Syllabus

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surajkumar9973544776
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Course Title — Personality Development and Communication Learning Objectives ‘The Leaming Objectives of this couse are a fllows: + To develop inter personal und effective communication sills. + To develop problem solving skills and understand is influence on behaviour and anitudes of individuals. ‘Learning outcomes ‘The Leaming Outcomes ofthis course arene follows: ‘+ Aller studying this cours, students will be able to understand the importance of oral and writen communication in day-to-day working ofthe orgaaisation. + After studying this course, stadents will be able to develop iter personal skills and problem solving skills. + After stadying tis couse, students will be able to understand the role of body language in effective coramanication. SYLLABUS, ait 2 Introdustion, need for Communication, Process of Communication, Writen and Verbal ‘Comumunication, Visual communication, Sigs, Signals and Symbols, Silence as a Mode of ‘Communication, Iner-cultral, Inra-culturl, Cross-cultural and Intemational ‘communication, Commanicetion through Questionnaires, Business Leter Writing, Electronic Comaanication. Unie ‘Business Cases and Presentations, Levers within the Organizations, Letters from Top ‘Monagement, Circulars and Memos, Business Presemtstions to Customers and other stakeholders, presenting a Positive nage through Verbal and Non-verbal Cues, Preparing andDelivering the Presentations, Use of Audio-visual Aids, Report Writing, alts Barriers to Communiceion, lmproving Communication Skills, Preparation of Promotional ‘Material, Non-verbel communication, Body language, Postures and gestres, Value of trae, ‘Organizational body language, Importance of Listening, Emotionel Intelligence. Working. individually and in a team, Leadership skill, Leadership Lessons, Team work and Teena building, Feedback, Feed forward Interpersonsl skills - Delegation, Humow, Trt, Expectations, Values, Stns, Compatibility and their role inbuilding tam - work Conflict “Management - Types of conflicts, how to cope with confit. Unita [Negotiation Skills, Types of Negotiation, Negotiation Swategies, Selling skills - Seling to customers, Selling to Supcriors Selling to peer groups, team mates and subordinates, St Odehs ben Page 26 of a4 Essentiav/recommendsd readings + Kushal Jin- Business Communication, VK India, + Krishnamactaryuly, C. 8. G, Ramaltisnan Laliths - Personality Development, Inierpersonal Skills and Career Management, Himalaya Publishing. + Corvette Budjsc -Conilict Management: A Practical Guide to Developing ‘NegotitionStrategis, Pearson. ‘Suggestive Readings * Mitra, B.K., Personality Development and Sof Skills, Oxford University Pres. + Kumar Sanjay and Pushpiata, Communication Skills, Oxford University Press + Mandal 8. K., Effecive Communication and Public Speaking, ico Publishing. Qu ern Be yy os Page 27 of a4

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