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Flydubai Important Information

The document provides information about flydubai flight booking policies and procedures. It discusses check-in requirements, managing bookings, baggage allowances, payment methods, and flight operations. Key details include needing valid travel documents, online check-in availability from 48 hours to 75 minutes before departure, carrying one piece of hand baggage under 7kg in Economy or two pieces under 14kg total in Business, and checking up to three pieces of checked baggage under 32kg each. Penalties for changes and cancellations are also outlined.

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0% found this document useful (0 votes)
289 views4 pages

Flydubai Important Information

The document provides information about flydubai flight booking policies and procedures. It discusses check-in requirements, managing bookings, baggage allowances, payment methods, and flight operations. Key details include needing valid travel documents, online check-in availability from 48 hours to 75 minutes before departure, carrying one piece of hand baggage under 7kg in Economy or two pieces under 14kg total in Business, and checking up to three pieces of checked baggage under 32kg each. Penalties for changes and cancellations are also outlined.

Uploaded by

fff ddd
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Important information

Visas and passports


Before you fly check the latest passport, visa, and health entry requirements on our Visa and passport requirements page.

Check-in
Find out how you can check in for your flydubai flight. Our online check-in is available between 48 hours and 75 minutes before the flight departure
time (from selected destinations). If you chose to check in online, at some airports you might still need to go to the airport check-in counter for us to
verify your travel documents and issue your boarding pass. You’ll need to arrive at the airport at least 3 hours before departure. Check-in closes 60
minutes before departure, boarding starts 45 minutes before your flight and boarding gates close 20 minutes before flight departure time. If you arrive
late, you will not be accepted onto the flight.

Manage booking
You can use 'manage booking' to change your travel dates, add or remove a passenger, upgrade to Business Class or simply add optional extras. Please
check the fare rules attached along with your booking confirmation to see the fees applicable for changing or cancelling your flight(s).
If your booking was made through a travel agent, please contact them directly to make changes to your booking. If you're booked as part of a group,
please check with the group organiser for details on the fare rules, as they may differ from those listed on flydubai.com. For special service requests
with our partner airlines please visit the partner airline website or contact their call centre.

Baggage allowance

Hand baggage rules


You can carry one item of hand baggage weighing no more than 7 kg in Economy Class and two items of hand baggage with a combined weight not
exceeding 14 kg in Business Class. Each item of hand baggage has to be smaller than 55 cm x 38 cm x 20 cm and you must be able to lift your own hand
baggage into the overhead locker. Within your main hand baggage allowance, you can carry one laptop bag, one ladies' handbag or one gentlemen’
s satchel (not exceeding 25 cm x 33 cm x 20 cm). If the storage available on board your flight is limited, you may be asked to check in your hand baggage
at the boarding gate.
Hand baggage exceeding the permitted allowances must be checked in and the relevant baggage fee will apply.

Checked baggage rules


You can check in up to 3 pieces of checked baggage with a combined weight not exceeding the baggage allowance in your booking confirmation. Each
piece of baggage has to weigh less than 32 kg and shouldn't exceed the maximum dimensions of 165 cm (height + width + depth).
For more information on forbidden items, sports equipment, airport baggage rates and more, please check flydubai's baggage guidelines and policies.

Credit/debit card payment


If the payment for this booking was made using a debit or credit card and the cardholder isn't travelling on this itinerary, flydubai might ask for a
photocopy of the cardholder's credit/debit card and valid ID document at the airport check-in desk for verification purposes.
If you are unable to present the required documents at the airport, you won't be allowed to travel, and we won't be able to offer you a refund.

flydubai flights operated by Smartwings


Please note that this flight may be operated by Smartwings between 17 October 2023 and 16 April 2024. More information is available on the flydubai
flights to be operated by Smartwings page on flydubai.com.

Transferring between Dubai International (DXB) and Dubai World Central (DWC) and vice
versa
If your travel itinerary requires a transfer between the airports in Dubai, you'll need to enter the UAE (clearing customs and immigration) and collect
your checked baggage. Please check whether you need a visa to enter the UAE and ensure you have sufficient time to travel to your departure airport.

General queries: Contact Centre +971 600 54 44 45, email: [email protected]


Business Class: +971 600 59 55 59, email: [email protected]

© flydubai 2023. All rights reserved.


Fare terms and conditions
• All rebooking and cancellation fees are per person, per sector.

• In case of rebooking, any difference in fare plus rebooking fee will be charged.

• Partial cancellation is not allowed when the journey has not started. If you have not started your journey and still want to cancel any of the flight
sectors, we will need to cancel the entire booking.

• Seat type and configuration may vary and may also be subject to change for operational reasons.

MR MUHAMMAD FARHAN FARHAT


Journey 1: KHI-DXB
Penalties:
CHANGES
CHANGES PERMITTED.
IN CASE OF FULL/PARTIAL REBOOKING,
ANY DIFFERENCE IN FARE PLUS REBOOKING FEE IS APPLICABLE. **
NOTE-
DATE CHANGE UP TO 24 HRS OF FLIGHT DEPARTURE - 0% PENALTY.
DATE CHANGE WITH IN 24 HRS OF FLIGHT DEPARTURE - 100% PENALTY.
DATE CHANGE POST FLIGHT DEPARTURE (NO SHOW) - 100% PENALTY.
** MODIFICATION FEE DOES NOT APPLY TO INFANT NOT OCCUPYING A SEAT **
CANCELLATIONS
CANCELLATIONS PERMITTED.
** IN CASE OF FULL/PARTIAL CANCELLATION, ANY DIFFERENCE IN FARE PLUS CANCELLATION FEE IS APPLICABLE. **
** FOR PARTIALLY PAID BOOKING, COMPLETE THE PAYMENT WITHIN THE SPECIFIED TIME FRAME TO AVOID CANCELLATION. STANDARD FARE RULES
WILL APPLY. **
NOTE-
FLIGHT CANCEL UP TO 24 HRS OF FLIGHT DEPARTURE -
AED 200.00 PER PERSON PER SECTOR.
FLIGHT CANCEL WITH IN 24 HRS OF FLIGHT DEPARTURE - 100% PENALTY.
FLIGHT CANCEL POST FLIGHT DEPARTURE (NO SHOW) - 100% PENALTY.
** REFUNDABLE AMOUNT IS IN FORM OF A VOUCHER VALID FOR 1 YEAR UNDER THE PAX NAME **
** PARTIAL CANCELLATION IS NOT ALLOWED WHEN THE JOURNEY HAS NOT COMMENCED. IF YOU STILL WANT TO CANCEL, WE WILL NEED TO CANCEL
THE FULL BOOKING **
** OUT OF SEQUENCE TICKETS - ANYTIME TICKETS IS UTILIZED OUT OF SEQUENCE NO REFUND WILL BE GIVEN **
** CANCELLATION FEE DOES NOT APPLY TO INFANT NOT OCCUPYING A SEAT **

Voluntary Changes:
CHANGES
CHANGES PERMITTED.
IN CASE OF FULL/PARTIAL REBOOKING,
ANY DIFFERENCE IN FARE PLUS REBOOKING FEE IS APPLICABLE. **
NOTE-
DATE CHANGE UP TO 24 HRS OF FLIGHT DEPARTURE - 0% PENALTY.
DATE CHANGE WITH IN 24 HRS OF FLIGHT DEPARTURE - 100% PENALTY.
DATE CHANGE POST FLIGHT DEPARTURE (NO SHOW) - 100% PENALTY.
** MODIFICATION FEE DOES NOT APPLY TO INFANT NOT OCCUPYING A SEAT **

Voluntary Refunds:
CANCELLATIONS
CANCELLATIONS PERMITTED.
** IN CASE OF FULL/PARTIAL CANCELLATION, ANY DIFFERENCE IN FARE PLUS CANCELLATION FEE IS APPLICABLE. **
** FOR PARTIALLY PAID BOOKING, COMPLETE THE PAYMENT WITHIN THE SPECIFIED TIME FRAME TO AVOID CANCELLATION. STANDARD FARE RULES
WILL APPLY. **
NOTE-
FLIGHT CANCEL UP TO 24 HRS OF FLIGHT DEPARTURE -
AED 200.00 PER PERSON PER SECTOR.
FLIGHT CANCEL WITH IN 24 HRS OF FLIGHT DEPARTURE - 100% PENALTY.

© flydubai 2023. All rights reserved.


FLIGHT CANCEL POST FLIGHT DEPARTURE (NO SHOW) - 100% PENALTY.
** REFUNDABLE AMOUNT IS IN FORM OF A VOUCHER VALID FOR 1 YEAR UNDER THE PAX NAME **
** PARTIAL CANCELLATION IS NOT ALLOWED WHEN THE JOURNEY HAS NOT COMMENCED. IF YOU STILL WANT TO CANCEL, WE WILL NEED TO CANCEL
THE FULL BOOKING **
** OUT OF SEQUENCE TICKETS - ANYTIME TICKETS IS UTILIZED OUT OF SEQUENCE NO REFUND WILL BE GIVEN **
** CANCELLATION FEE DOES NOT APPLY TO INFANT NOT OCCUPYING A SEAT **

MS HALIMA FARHAN
Journey 1: KHI-DXB
Penalties:
CHANGES
CHANGES PERMITTED.
IN CASE OF FULL/PARTIAL REBOOKING,
ANY DIFFERENCE IN FARE PLUS REBOOKING FEE IS APPLICABLE. **
NOTE-
DATE CHANGE UP TO 24 HRS OF FLIGHT DEPARTURE - 0% PENALTY.
DATE CHANGE WITH IN 24 HRS OF FLIGHT DEPARTURE - 100% PENALTY.
DATE CHANGE POST FLIGHT DEPARTURE (NO SHOW) - 100% PENALTY.
** MODIFICATION FEE DOES NOT APPLY TO INFANT NOT OCCUPYING A SEAT **
CANCELLATIONS
CANCELLATIONS PERMITTED.
** IN CASE OF FULL/PARTIAL CANCELLATION, ANY DIFFERENCE IN FARE PLUS CANCELLATION FEE IS APPLICABLE. **
** FOR PARTIALLY PAID BOOKING, COMPLETE THE PAYMENT WITHIN THE SPECIFIED TIME FRAME TO AVOID CANCELLATION. STANDARD FARE RULES
WILL APPLY. **
NOTE-
FLIGHT CANCEL UP TO 24 HRS OF FLIGHT DEPARTURE -
AED 200.00 PER PERSON PER SECTOR.
FLIGHT CANCEL WITH IN 24 HRS OF FLIGHT DEPARTURE - 100% PENALTY.
FLIGHT CANCEL POST FLIGHT DEPARTURE (NO SHOW) - 100% PENALTY.
** REFUNDABLE AMOUNT IS IN FORM OF A VOUCHER VALID FOR 1 YEAR UNDER THE PAX NAME **
** PARTIAL CANCELLATION IS NOT ALLOWED WHEN THE JOURNEY HAS NOT COMMENCED. IF YOU STILL WANT TO CANCEL, WE WILL NEED TO CANCEL
THE FULL BOOKING **
** OUT OF SEQUENCE TICKETS - ANYTIME TICKETS IS UTILIZED OUT OF SEQUENCE NO REFUND WILL BE GIVEN **
** CANCELLATION FEE DOES NOT APPLY TO INFANT NOT OCCUPYING A SEAT **

Voluntary Changes:
CHANGES
CHANGES PERMITTED.
IN CASE OF FULL/PARTIAL REBOOKING,
ANY DIFFERENCE IN FARE PLUS REBOOKING FEE IS APPLICABLE. **
NOTE-
DATE CHANGE UP TO 24 HRS OF FLIGHT DEPARTURE - 0% PENALTY.
DATE CHANGE WITH IN 24 HRS OF FLIGHT DEPARTURE - 100% PENALTY.
DATE CHANGE POST FLIGHT DEPARTURE (NO SHOW) - 100% PENALTY.
** MODIFICATION FEE DOES NOT APPLY TO INFANT NOT OCCUPYING A SEAT **

Voluntary Refunds:
CANCELLATIONS
CANCELLATIONS PERMITTED.
** IN CASE OF FULL/PARTIAL CANCELLATION, ANY DIFFERENCE IN FARE PLUS CANCELLATION FEE IS APPLICABLE. **
** FOR PARTIALLY PAID BOOKING, COMPLETE THE PAYMENT WITHIN THE SPECIFIED TIME FRAME TO AVOID CANCELLATION. STANDARD FARE RULES
WILL APPLY. **
NOTE-
FLIGHT CANCEL UP TO 24 HRS OF FLIGHT DEPARTURE -
AED 200.00 PER PERSON PER SECTOR.
FLIGHT CANCEL WITH IN 24 HRS OF FLIGHT DEPARTURE - 100% PENALTY.
FLIGHT CANCEL POST FLIGHT DEPARTURE (NO SHOW) - 100% PENALTY.
** REFUNDABLE AMOUNT IS IN FORM OF A VOUCHER VALID FOR 1 YEAR UNDER THE PAX NAME **
** PARTIAL CANCELLATION IS NOT ALLOWED WHEN THE JOURNEY HAS NOT COMMENCED. IF YOU STILL WANT TO CANCEL, WE WILL NEED TO CANCEL
THE FULL BOOKING **
** OUT OF SEQUENCE TICKETS - ANYTIME TICKETS IS UTILIZED OUT OF SEQUENCE NO REFUND WILL BE GIVEN **
** CANCELLATION FEE DOES NOT APPLY TO INFANT NOT OCCUPYING A SEAT **

© flydubai 2023. All rights reserved.


MISS MERAB FARHAN
Journey 1: KHI-DXB
Penalties:
CHANGES
CHANGES PERMITTED.
IN CASE OF FULL/PARTIAL REBOOKING,
ANY DIFFERENCE IN FARE PLUS REBOOKING FEE IS APPLICABLE. **
NOTE-
DATE CHANGE UP TO 24 HRS OF FLIGHT DEPARTURE - 0% PENALTY.
DATE CHANGE WITH IN 24 HRS OF FLIGHT DEPARTURE - 100% PENALTY.
DATE CHANGE POST FLIGHT DEPARTURE (NO SHOW) - 100% PENALTY.
** MODIFICATION FEE DOES NOT APPLY TO INFANT NOT OCCUPYING A SEAT **
CANCELLATIONS
CANCELLATIONS PERMITTED.
** IN CASE OF FULL/PARTIAL CANCELLATION, ANY DIFFERENCE IN FARE PLUS CANCELLATION FEE IS APPLICABLE. **
** FOR PARTIALLY PAID BOOKING, COMPLETE THE PAYMENT WITHIN THE SPECIFIED TIME FRAME TO AVOID CANCELLATION. STANDARD FARE RULES
WILL APPLY. **
NOTE-
FLIGHT CANCEL UP TO 24 HRS OF FLIGHT DEPARTURE -
AED 200.00 PER PERSON PER SECTOR.
FLIGHT CANCEL WITH IN 24 HRS OF FLIGHT DEPARTURE - 100% PENALTY.
FLIGHT CANCEL POST FLIGHT DEPARTURE (NO SHOW) - 100% PENALTY.
** REFUNDABLE AMOUNT IS IN FORM OF A VOUCHER VALID FOR 1 YEAR UNDER THE PAX NAME **
** PARTIAL CANCELLATION IS NOT ALLOWED WHEN THE JOURNEY HAS NOT COMMENCED. IF YOU STILL WANT TO CANCEL, WE WILL NEED TO CANCEL
THE FULL BOOKING **
** OUT OF SEQUENCE TICKETS - ANYTIME TICKETS IS UTILIZED OUT OF SEQUENCE NO REFUND WILL BE GIVEN **
** CANCELLATION FEE DOES NOT APPLY TO INFANT NOT OCCUPYING A SEAT **

Voluntary Changes:
CHANGES
CHANGES PERMITTED.
IN CASE OF FULL/PARTIAL REBOOKING,
ANY DIFFERENCE IN FARE PLUS REBOOKING FEE IS APPLICABLE. **
NOTE-
DATE CHANGE UP TO 24 HRS OF FLIGHT DEPARTURE - 0% PENALTY.
DATE CHANGE WITH IN 24 HRS OF FLIGHT DEPARTURE - 100% PENALTY.
DATE CHANGE POST FLIGHT DEPARTURE (NO SHOW) - 100% PENALTY.
** MODIFICATION FEE DOES NOT APPLY TO INFANT NOT OCCUPYING A SEAT **

Voluntary Refunds:
CANCELLATIONS
CANCELLATIONS PERMITTED.
** IN CASE OF FULL/PARTIAL CANCELLATION, ANY DIFFERENCE IN FARE PLUS CANCELLATION FEE IS APPLICABLE. **
** FOR PARTIALLY PAID BOOKING, COMPLETE THE PAYMENT WITHIN THE SPECIFIED TIME FRAME TO AVOID CANCELLATION. STANDARD FARE RULES
WILL APPLY. **
NOTE-
FLIGHT CANCEL UP TO 24 HRS OF FLIGHT DEPARTURE -
AED 200.00 PER PERSON PER SECTOR.
FLIGHT CANCEL WITH IN 24 HRS OF FLIGHT DEPARTURE - 100% PENALTY.
FLIGHT CANCEL POST FLIGHT DEPARTURE (NO SHOW) - 100% PENALTY.
** REFUNDABLE AMOUNT IS IN FORM OF A VOUCHER VALID FOR 1 YEAR UNDER THE PAX NAME **
** PARTIAL CANCELLATION IS NOT ALLOWED WHEN THE JOURNEY HAS NOT COMMENCED. IF YOU STILL WANT TO CANCEL, WE WILL NEED TO CANCEL
THE FULL BOOKING **
** OUT OF SEQUENCE TICKETS - ANYTIME TICKETS IS UTILIZED OUT OF SEQUENCE NO REFUND WILL BE GIVEN **
** CANCELLATION FEE DOES NOT APPLY TO INFANT NOT OCCUPYING A SEAT **

© flydubai 2023. All rights reserved.

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